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Turbulent times
The speed of change accelerates
Globalization dynamics Industry restructuring Competitive pressures
Complexity increases
In society at large In organizations In management
Society
Dream Information
um l Vo
VALUE
Lifetime
PROFIT
Operation
Strategy
Motivation
Operation
Strategy
Motivation
Operation
Strategy
Motivation
Operation
Strategy
Coach Motivation
Vision
Operation
Strategy
Coach Motivation
Vision
Operation
Strategy
Coach Motivation
Vision
The coach
Decision Control Growth
Operation
Strategy
Coach Motivation
Vision
The visionary
Decision Control Growth
Operation
Strategy
Coach Motivation
Vision
The controller
Decision Control Growth
Operation
Strategy
Coach Motivation
Vision
Growth
Strategy
Multiply the raw score of 12 with a factor of 8 to get the normalized score (index): 96 = 8 x 12
Coach Motivation
Vision
Growth
50%
O=4
25%
Strategy
Operation
M=1
S=2
17%
Coach Motivation
8%
Vision
Setting goals
Decision
Present diamond
Control
Growth
Desired diamond
Operation
Strategy
Coach Motivation
Vision
Be unique!
John
Finance manager Human resources Production manager Marketing domestic Marketing export
Bill
Anne
Peter
Mary
Paul
Introducing clout
To transform individual management diamond to team scorecard (or a team diamond) Each managers saying or clout is assessed:
In a 6-member team the average clout is 16.7% (100%/6) If the COO has 25%, the average of the rest of the team is 15% ([100%-25%]/[6-1]) Clout is assessed in a discretionary, judgmental manner
The clout is used to weigh each managers individual dimension scores to a team dimension score and thus making a team scorecard
Clout matters...
!!!!!!!!!! !!!!!!!!!!
WHY SHOULD ANYONE BE ON A MANAGEMENT TEAM IF NOT LISTENED TO?
!
Clout scores
Just as for the individual diamonds, the clouts scores can be altered Thus improving the teams interaction and performance In this example one desires to even the team members clout
Present 35% 30% 25% 20% 15% 10% 5% 0%
Bi ll ne hn r te ar M An Jo Pe Pa ul y
Goal
Bill
D
Anne
D
Peter
D
15% 30%
D D
12%
18%
D
10%
16%
Mary
TEAM
Paul
Bill
D
Anne
D
Peter
D
15.5% 22.5%
D D
15.5%
15.5%
D
15.5%
15.5%
Mary
TEAM
Paul
Team development
=#%
!?
$@
TEAM DEVELOPMENT REQUIRES TRUE TEAM EFFORTS!
management diamond
Assess the individual team members present clout Draw the present team scorecard Considering the companys challenges and team potential define the desired team scorecard Define the desired clout profile Develop the desired individual management diamonds that will fulfill the team objective
Bill
Improve the ITbased decision tools! (Management counselor) Prepare strategic scenario tools create proactive flexibility! Common motivation program! Value chain drivers! Key performance indicators report! Settle in the management group.
Anne
Organizational learning improve our decision process! Engage myself! Improve process; translate strategy to organization! Motivation program keep the Diamond process alive! Rollout of the Diamond process to the organization! Be heard! Prepare well speak out! Selfconfidence
Peter
Accept different views use value chain thinking more! Proactive R&D matching design, quality, cost and performance! Motivation program really improve my team relations. Operative support to John. Actively use benchmarking! Be a better listener, be more patient and respect others!
Mary
Improve my communication and decision follow-up! Product/market forum with Peter and Paul. Motivation program participate plus coach the others! Develop the Internet shop dealer/customer support. Be heard! Prepare well speak out! Selfconfidence
Paul
Dont be to pushy! Focus on our Cultural awareness! Establish export strategy product and market forum with Mary/Peter. Motivation program. Whats our unique company story? Sales force training. Improve the distribution network! Encourage honest feedback!
Strategy
Motivation
Operation
Clout