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Human Resource Planning Alternatives to Recruitment Recruitment Internal Sources Internal Methods Recruited Individuals External Sources External Methods
245 Respondents
221Respondents
Walk-in Applicants
237 Respondents
External Environment Internal Environment Recruited Individual Preliminary Review Evaluation of Application Rejected Applicant Selection Test Employment Interview Reference and Background Checks Selection Decision Physical Examination Employed Individual
243 Respondents
Issues in Recruitment
Channels or Sources of Recruitment a. b. c. d. e. cost time appropriateness for skills employment equity goals labour market conditions
Issues in Recruitment
f.
Evaluating effectiveness of methods/sources - number of applicants per methods - ratio of qualified to unqualified applicants - ratio of applicants to interviews - ratio of interviews to site visits - ratio of site visits to offers to actual hires - ratio of new hires to those who stay - time lapsed at various stages - cost per applicant - cost per hire
Validity
Validity
content validity
Ability of the test to measure knowledge and skills needed to do the job
concurrent validity
Test at the same time as job performance Rate performance and give them a test
construct validity
Ability of the test to measure
underlying constructs, e.g. intelligence, motor skills, etc. Traits, e.g., sociability, musically inclined, conscientiousness, etc.
predictive validity
Test before job performance Test and then assign to work; correlate the two after a few months
x = Mean or average score 68.3% of scores will be = one standard deviation from the mean 95.4% of scores will be = two standard deviation from the mean 99.7% of scores will be = three standard deviation from the mean
error
Successful Employees
Dissatisfaction and realization that job not matched to needs Low job survival, dissatisfaction, frequent thoughts of quitting
Interviewing Methods
Non-directive Structured
Based on job analysis
Situational
What would you do if
Behaviour
What did you do when
panel computer
establish an interview plan establish and maintain rapport be an active listener pay attention to non-verbal clues provide information honestly use questions effectively separate facts from inferences recognize biases control interview standardize the questions
Issues in Recruitment
Problem cases
a. Telephone manufacturer in Mexico high turnover; young female workforce; few opp for advancement; low pay USAF recruitment for pilots demanding criteria; small talent pool
b.