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Table of Contents
Introduction How to Read This Report Key Findings Section A: Current Organizational Climate Section B: Development of Women Leaders Section C: Demographics UNC Kenan-Flagler Business School UNC Executive Development Contact Information 3 4 5 8 15 29 30 31 32
Introduction
Objectives This study was conducted to gain feedback from senior business leaders on: The development, career progress, work/life balance, mentoring, and organizational support for women in the workplace; The current presence of women in leadership roles; The effectiveness of recruiting, retaining, and developing women executives; The importance of key performance metrics and how women leaders perform in these areas; and Perceived barriers to the advancement of women into leadership roles.
Invites Sent Total Domestic Talent Development Managers C-suite Executive International Talent Development Managers 69,326 35,333 21,956 12,037 Response Rate * 1.33% 2.42% 0.23% 0.16%
Methodology The questionnaire was developed by Percept Research and the University of North Carolina Kenan-Flagler Business School. The survey was administered via a web survey hosted by Percept Research. Percept Research processed all completed questionnaires, tabulated data, and developed graphical presentation of results. Segmentation This report provides comparative analysis of the following segments of interest. All questions displayed in this report were mandatory with the following number (N) of completed interviews.
Total 925 181 744 631 294 130 206 300 185 84
Male Female Talent Developers Non-Talent Developers Title: C-Level Title: Vice President Title: Director Title: Manager
*Response Rate calculation does not take into account emails returned as undeliverable or out of office
02/07/2012 02/24/2012
Title: Other
Key Findings
Key Findings
Respondents perceive a positive trend in the number of women holding senior leadership positions (see slide 9). Approximately half (48%) stated the number has increased over the past five years while 15% believe it has decreased. There is a correlation between level in organization and perception of the increase of women in leadership positions. Sixty percent of C-Suite Executives reported an increase over the last five years compared to 38% of Managers. When asked how the number of women holding senior leadership positions will change in the next five years the answers become less clear. While 40% of respondents believe the number will increase, 28% believe it will stay the same, and 30% dont know if it will decrease, increase, or stay the same (slide 10). Men have a more positive outlook than their female counterparts. Nearly two-thirds (65%) of male respondents believe the number of women in leadership positions has increased over the past 5 years and 57% believe the number will continue to increase over the next 5 years. This is significantly higher than the 44% and 36%, respectively, reported by female respondents. Only eleven percent of respondents believe their organizations are extremely effective in recruiting women executives while fourteen percent stated their companies were not at all effective (slide 11). The more senior the respondent the more positive the view on their companys recruiting efforts. Over half (53%) of C-Suite Executives selected extremely or moderately effective compared to 28% of Managers. It should be noted that the majority of C-Suite Executives in this study were female (69%), so the gender and title comparisons can be viewed separately. Once women achieve these senior levels, companies are doing an effective job with retention. Fifty-seven percent of respondents believe their companies are extremely effective or moderately effective in retaining women executives (slide 12). Men believe their companies are more effective in retaining woman than women. While 73% of men believe their company is extremely or moderately effective only 52% of women feel similarly.
Males
Females
Total
100% 80%
Talent Dev
60%
44%
48%
Increased
Dont know
100% 80% 60% 40% 20%
Increased
Dont know
Overall, respondents indicated the number of women holding senior leadership positions within their company has increased over the past five years. Gender: Significantly more men (65%) than women (44%) indicated an increase in the number of women holding leadership positions within a company in the past five years. Title: Slightly more C-Suite Executives (60%) felt senior leadership positions held by women has increased over the past five years compared to respondents holding other titles.
C-Suite Exec
Director
Manager
Other
48% 38%
5% 2% 0% 0% 3% Dont know
100%
Males
Females
Total
80% 60% 40%
Public
Private
33%
27%
20%
1% 2% 2%
Decrease
Overall, respondents predict positive changes with the number of women holding senior leadership positions increasing within the next 5 years. Gender: Men (57%) had a significantly stronger outlook on the future of women holding leadership positions within a company compared to women (36%). Title: Vice Presidents felt the most optimistic in terms of women holding senior leadership positions within their company in the next 5 years. Results are similar for respondents working in publicly owned and privately owned companies.
C-Suite Exec
VP
Director
Manager
Other
33%
10% 11% 27% 24% 25% 26% 18% 20% 15% 13% 5% 5% 0% 20% 40% 60% 80% 100% Talent Dev Non Talent Dev
16% 14%
20%
40%
60%
80%
100%
Overall, these findings indicate that there remains a significant need for more effective recruitment strategies for women executives. Gender: Males believe their companies are more effective in recruiting woman than females. While 53% of men believe their company is extremely or moderately effective only 33% of women feel similar. Title: There is a correlation between management level and belief in effectiveness of recruiting. Over half (53%) of C-Suite Executives stated extremely or moderately effective compared to 28% among managers.
C-Suite Exec Extremely effective Moderately effective Somewhat effective Slightly effective Not at all effective Dont know 18% 35% 23% 11% 6% 6% VP 12% 22% 26% 22% 14% 4% Director 8% 28% 28% 15% 16% 4% Manager 6% 22% 20% 24% 22% 6% Other 13% 21% 27% 23% 8% 7%
26% 22% 33% 29% 23% 20% 11% 18% 5% 6% 2% 5% 0% 20% 40% 60% 80% 100% Talent Dev Non Talent Dev
15% 13%
6% 5% 4% 3% 3%
20%
40%
60%
80%
100%
Overall, these findings indicate that companies are doing an effective job in retaining women executives. Gender: Males believe their companies are more effective in retaining woman than females. While 73% of men believe their company is extremely or moderately effective only 52% of women feel similar. Title: As with recruiting, there is a correlation between management level and belief in effectiveness of retention. Over two-thirds (68%) of C-Suite Executives stated extremely or moderately effective compared to 44% among managers.
C-Suite Exec Extremely effective Moderately effective Somewhat effective Slightly effective Not at all effective Dont know 39% 29% 18% 10% 2% 2% VP 30% 32% 21% 12% 3% 2% Director 23% 33% 22% 14% 5% 3% Manager 14% 30% 23% 18% 11% 4% Other 25% 30% 24% 11% 4% 7%
8% 7% 30% 27% 25% 23% 21% 19% 14% 20% 1% 4% 0% 20% 40% 60% 80% 100% Talent Dev Non Talent Dev
19% 16%
20%
40%
60%
80%
100%
Men (52%) and C-Suite Executives (49%) feel their company has been extremely or moderately effective in the development of women executives. Note that Managers (26%), Non Talent Development respondents (20%), and a significant portion of women (19%) rated their company as not at all effective in developing women executives compared to other groups.
C-Suite Exec Extremely effective Moderately effective Somewhat effective Slightly effective Not at all effective Dont know 11% 38% 22% 18% 8% 3% VP 7% 31% 26% 19% 14% 2% Director 7% 27% 28% 21% 15% 2% Manager 7% 23% 18% 23% 26% 2% Other 8% 31% 24% 15% 18% 4%
Males
Females
Total
100% 80%
Talent Dev
45% 28%
60%
37% 38% 39% 19% 22%
40% 20%
3% 1% 1%
0%
0%
Not at all To a small extent To a great extent Dont know
companies are doing a moderate job at creating an organizational climate that encourages the development of women leaders. Gender: Not surprisingly, women have a more tempered outlook on the development of women executives compared to men. Women are more likely to select to a small extent than to a great extent. Title: Individuals within the higher levels organization are more likely to give their company higher marks in the development of women leaders.
Not at all
To a small extent
To a moderate extent
To a great extent
Dont know
C-Suite Exec Not at all To a small extent To a moderate extent To a great extent Dont know 6% 17% 41% 35% 2% VP 10% 29% 37% 23% 0% Director 9% 30% 38% 22% 1% Manager 14% 34% 37% 13% 3% Other 7% 26% 39% 25% 2%
Males
Females
Total
Talent Dev
46% 19% 15% 3% 1% On the strategic agenda, but not near the top 25% 20%
Overall, nearly half (48%) of respondents indicated that the development of women leaders within their company was not on the strategic agenda. Very few respondents rated the development of women leaders as a top 3 strategic agenda item. Gender: A significantly higher percentage of women (52%) felt the development of women leaders was not a part of their organizations strategic agenda compared to men (31%).
5% 2% 2% 1% 1% 22% 19% 16% 17% 14% 21% 27% 24% 23% 19% 51% 48% 49% 49% 43% 1% 4% 9% 11% 0% 20% C-Suite Exec VP Manager Director Other
Dont Know
Overall, the majority of respondents across all groups felt their organization had no initiatives in place to aid in developing women leaders and few plans in developing activities within the next 12 months. Significantly more women (50%) than men (30%) indicated there were no initiatives or programs to develop women. Of the 39% of respondents that stated there were initiatives or programs for women, a significantly lower percentage believe there is a specific leadership program (10%) versus some initiatives or programs (29%).
This takeaway box refers to findings from question B3 on the next slide. One half (50%) of respondent companies have deployed flexible work arrangements within the last three years to identify, assess, retain and development women leaders. Other highly-selected options include programs to encourage female networking and role models, mentoring of junior women, and CEO & senior executive oversight of gender diversity efforts. Conversely, approximately one quarter of companies (23%) have not undertaken any efforts for women leaders.
Males
Females
Total
Talent Dev
59%
52%
20% 0%
0% 1% 1% Not at all effective
16% 17%
10% 7%
Slightly effective
14%
Somewhat effective
Moderately effective
Somewhat effective
Moderately effective
Extremely effective
C-Suite Exec VP 1% 10% 15% 14% 4% 56% Director 0% 11% 18% 10% 3% 59% Manager 2% 7% 16% 10% 2% 62% Other 3% 8% 16% 23% 3% 47% Not at all effective Slightly effective Somewhat effective Moderately effective Extremely effective Do not have leadership programs for women 1% 8% 17% 17% 5% 52%
Overall, the majority of respondents stated that their organizations do not have leadership programs for women. This was a consistent trend across all segments. Of those that do have programs, they are most likely to be considered somewhat effective.
Only 16% of respondents believe there are no barriers at their company. Significantly more men (31%) than women (13%) believe there are no barriers preventing women from advancing. Significantly more C-Suite Executives (27%) than lower level respondents (VP 13%, Director 16%, Manager 11%) perceive no barriers to advancement.
Males
Females
Total
5 4 3.6 3.5
Talent Dev
3.0
3 2 1 0
2.8
C-Suite Exec
Manager
C-Suite Exec
Respondents rated the talent pool for women managers within their organization the highest across the roles (Senior Leader and C-Suite). These ratings, however, are still only slightly above the midpoint. Overall, respondents gave poor ratings for having a small pool of women available for C-Suite roles within the company. Respondents of both public and private companies gave significantly higher ratings for having a larger manager talent pool compared to other leadership roles.
C-Suite Exec
2.9 2.7
Private
Manager
3.6 3.5 0 1 2 3 4 5
Public
All attributes are rated below the midpoint. Respondents do not believe their company is doing an effective job on any of these attributes. Title: The higher the level in the company, the higher the rating of company performance on these attributes. Gender: Men give significantly higher ratings than women.
How important are the following personal leadership competencies to business success? (B9)
[5-Point Scale Rating: 1=Very Unimportant, 2=Unimportant, 3=Neither Important or Unimportant, 4=Important, 5=Very Important]
C-Suite Exec 4.7 4.7 4.6 4.5 4.3 3.8 VP 4.8 4.7 4.6 4.6 4.4 4.0 Director Manager 4.8 4.7 4.6 4.5 4.3 3.9 4.7 4.6 4.5 4.5 4.4 4.0 Other 4.8 4.6 4.7 4.6 4.5 4.1
Communicating effectively, creating a culture of accountability and performance, building effective teams, and being adaptive are all rated as very important across all segments. The remaining two attributes, developing others and leveraging diversity, are rated as important. Men and women ranked the attributes in the same order of importance. Talent Development Managers ranked the attributes in the same order of importance as respondents not in Talent Development roles.
Leveraging diversity, developing others, being adaptive, communicating effectively and building effective teams are all rated as excellent across all segments. The remaining attribute, creating a culture of accountability and performance, are rated as very good. Men gave women leaders in their organizations similar or slightly higher ratings than women on all attributes. Talent Development Managers gave women leaders similar or slightly higher ratings than non Talent Development Managers on all attributes.
Executing a strategy Making decisions Managing change Solving problems Formulating a strategy Leading innovation 0 1 2 3 4
4.6 4.7 4.7 4.6 4.7 4.7 4.5 4.6 4.6 4.5 4.6 4.6 4.4 4.6 4.5 4.2 4.3 4.3 5
C-Suite Exec Executing a strategy Making decisions Managing change Solving problems Formulating a strategy Leading innovation 4.7 4.7 4.6 4.5 4.4 4.2 VP 4.8 4.7 4.6 4.6 4.6 4.3 Director 4.7 4.7 4.5 4.6 4.6 4.3 Manager 4.6 4.6 4.5 4.5 4.5 4.4 Other 4.7 4.8 4.8 4.6 4.6 4.4
All attributes were rated as very important by respondents. There are no significant difference between segments.
Solving problems Making decisions Executing a strategy Managing change Formulating a strategy Leading innovation 0 1 2 3
4.1 4.1 4.1 3.9 3.8 3.8 3.9 3.7 3.8 3.7 3.6 3.6 3.6 3.5 3.5 3.4 3.2 3.2 4
4.1 4.0 3.9 3.7 3.8 3.6 3.6 3.6 3.6 3.5 3.2 3.2 0 1 2 3 4 5 Talent Dev Non Talent Dev
C-Suite
Only one attribute, Solving problems, received a rating of very good or excellent. Title: The higher the level of the individual, the higher the ratings on the performance of women leaders. While the differences are not significant, the trend is present.
Exec Solving problems Making decisions Executing a strategy Managing change Formulating a strategy Leading innovation 4.3 4.1 4.0 3.9 3.7 3.6
Males
Females
Total
Talent Dev
27% 15%
26%
26%
27%
24%
Percentage of women in the Percentage of women in the C-suite officers of your upper management of your company company
Percentage of women in the Percentage of women in the C-suite officers of your upper management of your company company
The general consensus of respondents is that there is a small percentage of women in C-Suite positions in their company. The percentage of women is upper management is significantly higher, but still around 1 in 4. Title: As expected, C-Suite Executives indicated significantly higher management levels of women in the C-Suite. There is a weak correlation between level in the company and percentage of women in upper management.
C-Suite Exec
VP
Director
Manager
Other
26% 26%
31% 19%
Males
Females
Total
Talent Dev
30%
Poor
Fair
Good
Very good
Excellent
Overall, the findings suggest that the current economic performance of respondent companies is very positive. Vice Presidents gave the highest rating for the current economic performance of their organization.
Section C: Demographics
Section C: Demographics
What is your gender? (C1)
Male 100%
82%
Female
77%
Female
84% 86% 81%
16%
14%
19%
Director
Manager
Other
Section C: Demographics
What is your age? (C2)
50.4
47.9
Age (Years) 47.4 48.0 Males Females Total
20
40
60
80
20
40
60
80
51.5 49.8 Age (Years) 47.4 45.6 46.5 C-Suite Exec VP Director Manager Other
20
40
60
80
Section C: Demographics
What is the highest level of education you have achieved? (C3)
100% 80% 60% 40% 20%
3% 3% 3% 3% 2% 2% 29% 37% 35% 11% 10% 10% 52% 48% 49%
Males
Females
Total
Talent Dev
4%
9%
12%
0% Some college Assoc. or technical degree 100% 80% 60% 40% 20% 0%
4% 2% 4% 2% 0% 5% 2% 1% 1% 4%
0%
Bachelors degree Masters degree Doctorate / PHD
Some college
Bachelors degree
Masters degree
Doctorate / PHD
C-Suite Exec
VP
Director
Manager
Other
48% 50%
51% 43%
14%
8%
15% 3% 7%
Some college
Bachelors degree
Masters degree
Doctorate / PHD
Section C: Demographics
Which of the following best describes your title in your company? (C4)
100% 80% 60% 40%
23% 25% 22% 22% 28% 34% 32% 15% 22% 20% 9% 9% 9%
Males
Females
Total
20% 0%
12% 14%
C-Suite Exec
Vice President
Director
Manager
Other
Talent Dev
22%25%
36% 27%
22% 18% 7%
15%
Vice President
Director
Manager
Other
Section C: Demographics
Are you in a talent development function (e.g., HR, leadership development, human capital) in your organization? (C5)
38% No 30% 32% Males Females 62% Yes 70% 68% 0% 20% 40% 60% 80% 100% Total
No
26% 28%
35% 35% C-Suite Exec 50% 65% 65% 50% VP Director Manager 74% 72% Other
Yes
0%
20%
40%
60%
80%
100%
Section C: Demographics
What is the estimated the annual gross revenue for your company? Please indicate in U.S. dollars and include sales for the entire company/organization. (C6)
Dont know/Not sure More than $5 billion $1-$5 billion $101-$999 million $11-$100 million $5-$10 million Less than $5 million Non-profit or not-for-profit 0%
8% 8% 8% 3% 2% 3% 4% 2% 3% 3% 6% 5% 6% 9% 8%
21% 20% 30% 28% 23% 22% 8% 9% 3% 2% 2% 4% 6% 4% 0% 20% 40% 60% 80% 100% Talent Dev Non Talent Dev
20%
40%
60%
80%
100%
C-Suite Exec Non-profit or not-for-profit Less than $5 million $5-$10 million $11-$100 million $101-$999 million $1-$5 billion More than $5 billion 3% 9% 2% 9% 30% 36% 7% VP 3% 0% 2% 4% 25% 35% 27% Director Manager 8% 3% 2% 7% 23% 30% 21% 4% 2% 5% 9% 20% 21% 25% Other 5% 1% 1% 14% 16% 30% 14%
Section C: Demographics
10,000 employees or more 5,001 to 9,999 employees 2,501 to 5,000 employees 1,001 to 2,500 employees 501 to 1,000 employees Less than 500 employees 0% 9% 9% 9% 16% 13% 13% 20% 40% 60% 80% 14% 15% 15% 13% 16% 15% 15% 16% 16% 31% 31% 31%
30% 32% 13% 15% 12% 17% 15% 16% 11% 8% 17% 11% 0% 20% 40% 60% 80% Non Talent Dev Talent Dev
1,001 to 2,500 employees 501 to 1,000 employees Less than 500 employees
100%
25% 31% 28% 31% 39%
100%
10,000 employees or more 5,001 to 9,999 employees 2,501 to 5,000 employees 1,001 to 2,500 employees 501 to 1,000 employees Less than 500 employees 0%
12% 15% 17% 15% 12% 15% 17% 13% 17% 15% 18% 13% 18% 15% 13%
20%
40%
60%
80%
100%
Section C: Demographics
What type of company? (C8)
45% Private 42% 43% Males 55% Public 58% 57% 0% 20% 40% 60% 80% 100% 0% 20% 40% Females Total Public 58% 57% Private 42% 43% Talent Dev Non Talent Dev
60%
80%
100%
Private 32%
42% 42% 44% 58% 58% 58% 56% 68% 42% 0% 20% 40% 60% 80%
Public
100%
Section C: Demographics
What is your country of residence (C9) [Top 5 mentions]
Non Talent Total United States India Canada Brazil China 92% 2% 2% 1% 1% Males 82% 7% 0% 4% 1% Females 94% 1% 2% 0% 1% Dev 93% 2% 2% 1% 0% Talent Dev 91% 2% 1% 1% 1% C-Suite Exec 90% 5% 1% 2% 1% VP 93% 1% 4% 0% 0% Director Manager 94% 2% 2% 1% 0% 92% 2% 1% 1% 2% Other 87% 2% 2% 1% 2%
Contact Us
Any media questions and requests should be directed to Allison Adams: Allison Adams Media Relations Director University of North Carolina's Kenan-Flagler Business School CB 3490 Chapel Hill, NC 27599-3490 919.962.7235 aadams@unc.edu Any questions regarding survey methodology should be directed to Kip Kelly: Kip Kelly Director of Marketing and Business Development UNC Executive Development University of North Carolina's Kenan-Flagler Business School 919.843.6061 kip_kelly@unc.edu