Motivation theory & practice

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Week

Topics & Assignments

Organizational change & development

Readings
Chapter 10 Aug 31

Fridays 17:3020:30 17:3020:30 17:3020:30 17:3020:30 17:3020:30 19:00 - 21:00

6 7
8

Human Resource Management

Foundations of individual behavior

Chapter 11
Chapter 12 Sep 14

Motivation theory & practice

Teams & teamwork Communication, Conflict & Negotiation Essentials of Leadership Fundamentals of Control Operations Management & Control Overview FINAL EXAM

Chapter 13
Chapter 14 Sep 28 Chapter 15 Chapter 16 Oct 12 Chapter 17 Chapter 18 Nov 02 Overview FINALS

9 10 11

Nov 23

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Basic Motivation Concepts

Need Theories.
Goal-setting Theory. Reinforcement Theory.

Equity Theory.
Expectancy theory.

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Needs Theories

Four theories that focus on NEEDS:

1. 2. 3. 4. Maslows hierarchy. Motivation-hygiene. ERG. McClellands needs.

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Opportunities for satisfaction in Maslows

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Equity theory & role of social comparison

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Elements in Expectancy Theory

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What workers want (based on Ages)

Under 30
1. 2. 3. 4. 5. 6. 7. 8. Interesting Work Appreciation of Work Being Included Job Security Good Wages Promotion & Growth Good Work Conditions Loyalty to Employees 4 5 6 2 1 3 7 9 8 10

31 - 40
2 3 4 1 5 6 7 9 10 8

41 - 50
3 2 1 4 5 8 7 6 9 10

Over 50
1 2 3 7 8 9 4 5 10 6

9. Tactful Discipline 10. Sympathetic Help

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Exercise

Break into two groups Discuss ONE of your class instructors job (no names !!)

What does he do that de-motivates you?

What defines good performance that motivates you ? What should he be doing? Each group to develop 5 issues that would motivate you. Each group will select a leader to explain to the class.

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Motivation: from concept to application

Suggestions about motivating employees in organizations:

Recognize Individual Differences.

Use Goals and Feedback.

Allow employees to participate in decisions that affect them.

Link rewards to performance.

Check the system for equity.

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10

What are Flexible Benefits

Employees are allowed to pick from among a menu of benefit options.

1. Variety of Medical Plans. 2. Vacation Options. 3. Disability, Life Insurance Plans. 4. Savings and Pension Plans. 5. College Tuition Reimbursement.

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11

Link Rewards to Performance

Employees must perceive a clear link. If not, then
1.
2.

Low performance.
A decrease in job satisfaction.

3.
4.

An increase in turnover.
An increase in absenteeism statistics.

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12

Positive and Negative Reinforcement

Do you remember this exercise? Two Volunteers to leave the room. Volunteer One Negative Help only

Volunteer Two Positive Help only.

Someone to keep time till object found.

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13

Reinforcement strategies for QM

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