Executive summary of churn management

This research article is conducted by the sadia jahanzeb on the telecom industry of the Pakistan .she discussed the role of churn management in the telecom industry of Pakistan. She surveyed in Islamabad from the people of corporate sector, the age group of these people were 30 to 45 years old and they have salary round about 45000 to 60000.the churn department focused on the customer of the company, churn management deeply study the mined of the customer and recorded their demand .the churn management also point out the problems of the customer related to product .specially the churn management control the turn over of the company. The job of churn management is to sustain the customer of company. This research is conducted on the two company of telecom industry .the researcher selected the ufone company who inter in market in 2001 and other company that is selected for research that is telenor .in this article the sample size of research was 100 ant they were totally male. Fifty, 50 participant was the subscriber of ufone and fifty subscriber were the user of telenor. In this survey the T test was applied on the base variables .the survey result was found that the major reason for customers switching over from the pervious service to the current one is the poor voice quality followed by network problems, as depicted by the choice of the both Ufone and telenor customers. The satisfaction level of the customers is concerned more than half of ufone customer is satisfied due to its price and cellular coverage, but dissatisfied with the billing system .the majority of the customers of the telenor are satisfied with its cellular converge and bills however dissatisfied with the voice quality .the response of the help line was good in both cases .at the end the ufone was better because the they solved the customer problems. But the telenor customer faced voice quality problems and they have no churn management that is why they can not solved or point tout the problems of the customer. So ufone is more success from the telenor because the management of ufone is better and efficient

Executive summary of To Adapt or Not to Adapt

This article is detailed discussed the national culture of the Pakistan .in this article core discussion is that role of national culture in the Pakistan and HR practices in the Pakistan. First of all the researcher research that what factor are influence on the national culture of the Pakistan .The researcher find in his research that religious and social setup is directly influenced on the national culture of Pakistan and subculture are influenced on the national culture like Indian culture affect on national culture of Pakistan because the Muslims and indene are live together during many years in subcontinent. other British culture who maintain a colony on the sub-continent for almost a century, are thought to be responsible for creating elite classes in the society, notably feudal and civil servant and other culture that influence the Pakistani culture that is American culture, since the creation of Pakistan, united stat directly involve the politics of the Pakistan that is why the American culture is influenced by Americans .Mostly foreign policies are adapted by the Pakistani. Pakistan s political history can be symbolized by a tug-of-war between the various ruling elite faction of the country-namely the military, bureaucracy and feudal politicians- all attempting to monopolize power .Mean while the public yearn for democratic order based on universal suffrage, equality, national sovereignty and accountably, these all being clearly depicted in Islamic teachings being clearly depicted in Islamic teachings are reflecting the goals of the very creation of the country. A discussion of macro institutes the national values that emerge as significant include community group life strong dependence need, respect for authority dominance of elite classes, culture of broken promises and poor human development record . The parents company cans not original practice in host country. So the parents company influences HR Practice in other company. When the company launches new business in other country then the company adapts national culture of the host country. The policy of the company were same but they adopt local culture So at the end result the culture of Pakistan depend on many factor but religious factor is heavy on the all the factor that influence on the national culture.

Executive summary of Linking Individual performance to business

In this article the researcher try to find out the business goals or performance linked with individual performance .the researcher adapt qualitative and quantitative approach in this article. He conducted the interview the from 37 people and the researcher conduct the interview and they have the archive data from the company .there are 7 company of u.k. that participate in this survey. the researcher use the emerging map to show the result of participant .The researcher show the dimension of the linkage vertical linkage expressed the most visible aspect created for example through linking business goal individual objective setting horizontal linkage between process play the major role by insuring key people processes have cohesion and coherence using these level descriptions the research team assimilated the data from interviews and questionnaires to create both rating process and elements across all the case companies . In this article key finding are presented in map and tables of the companies

Churn management Paradigm Intent of the research Positivism In this article researcher applied the T-test in his survey and he selected hypothesis. In this article the researcher include the personal point of view.

How the literature is used How intent is focused

In this article the role of literature is very high, In this article the open ended question is asked these questions is given in table 1 and page no 126. In this research test is based on variable and hypotheses shows in the table 2&3 on page no 127

Adapt or not to adapt Linking individual performance Interpretive Pragmatic The result of this in This article is mixed India support this the .in this article the majority of Indian researcher and manager believe their participant both hr policies are include their point of influence by various view. In this survey is national institutions , conducted by using such as labor loss qualitative approach educational and and interviews are vocational training conducted .archival practice and industrial data is received from standard and the company for regulations studding the policies Page#123 of HR department of the company. These information is available in this article on the page no 19; they used the inductive and deductive approach. The role of literature There are miner role is minor in this article of literature in this article. In this article the In this research semi researcher use the structured interviews qualitative approach are conducted from and conduct the 37 people and survey interviews from HR is conducted by using specialist page # 131 qualitative approach. Page#19

How data is collected

In this article the data is collected in numeri .there are 100 participant participate in this research and these all participant are male .the sample size of this survey is shown on page no 125

The data is collected in the form of interviews and in the form of images .The interviews are conducted on their official place

The 7 companies are participate in this survey .the researcher is collected the data by using qualitative approach like interviews survey and archive data of the company.

How data is analyzed

The data is analyzed in the form of text, numerical table and diagram. The role of researcher is distant because he sent survey form to the participant.

The data is analyzed in the form of text and images

Role of researcher

In this article the role of researcher is very close. The researcher team conducted interview herself .The researcher were bias

How data is vaildated

The result is analysis on the base of sample size .according to response of respondent, customer switching over from previous service to current one is the poor voice quality followed by network problem, dissatisfied with the billing system, majority of customers of telenor are satisfied with its cellular converge and bill but dissatisfied with the voice quality.

The HR managers in these organizations had been handed policy which had already been handed a policy which had already been successfully implemented in the RHO and parent companies, but HR PRACTISES are designed according to Host country.

The data is analyses in the form of text, images and numeric tables. Page#19 The researcher is some time closed and some time distant, when interviews are conducted then the researcher are closed and when the survey is conducted then researcher distant Using this level description, the researcher team assimilated the data from interview and questionnaires to create both a rating process and elements across all the case companies in table IV .the researcher summaries the overall finding.