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ARAVINTH.V
aravinthsamy@yahoo.com
Mobile: +91 9740189066
SUMMARY:
TECHNICAL SKILLS:
CERTIFICATIONS:
IBM Certified Specialist eServer p5 and pSeries Administration and Support for
AIX 5L V5.3
PROFESSIONAL EXPERIENCE:
•Providing L2 support.
•Working on the tickets based upon the severity of the issue raised by the customer
and completing within defined SLA time.
•Collect the required information about the issue from the customer.
•Escalating the issue to the L3 team if the issue has any outages for production.
•Follow up the customers to ensure the problem resolution and to close the ticket.
KNOWLEDGE IN AIX:
PROFESSIONAL TRAINING:
EDUCATIONAL DETAILS:
2002 H.S.C from S.A.V. Hr. Sec. School, Neyveli with 58.5%.
2000 10th from Jaw. Mat. Hr. Sec. School, Neyveli with 64.7%.
PERSONAL DETAILS:
Place: Bangalore
Date: (ARAVINTH V)