Académique Documents
Professionnel Documents
Culture Documents
Prepared by
Didarul Alam
ID No: R-121137 Program: RMBA Semester: Autumn-2012
Internship Report
FOREIGN EXCHANGE BUSINESS OF NCC BANK LIMITED
Supervised by
Mr. Muhammad Mahbubur Rahman
Associate Professor Department of Business Administration
Prepared by
Didarul Alam
ID No: R-121137 Program: RMBA Semester: Autumn-2012
. Signature of Supervisor
Dear Sir, It is my pleasure to submit my Internship Report on Foreign Exchange Business of the NCC Bank Ltd Jubilee Road Branch, as a part of my MBA final examination. Though its a new experience for me, I tried my best to gather relevant information for preparing a complete paper on this subject. Without the sincere co-operation and proper guidance of you, it was not possible for me to prepare the report. For this act of kindness I am grateful to you. This paper is not totally free from mistake due to some unavoidable limitations. I hope you accept it with gracious consideration. Thank you Sincerely Yours,
DidarulAlam ID-R121137 MBA (major in Finance & Banking) Trimester: Autumn-2012 IIUC
Acknowledgements
At the very beginning, I would like to express my deepest gratitude to the almighty Allah, the merciful and the benevolent who have enabled me to complete this report. It is indubitably an immense contentment on my part to have the opportunity to submit this internship report after 7 weeks of practical orientation in National Credit and Commerce Bank Ltd. (NCCBL), Jubilee Road Branch, Chittagong. It was not an easy task to fit in a situation where I was never before. But I have I got an amiable and affable working atmosphere there. With the kind supervision of my honorable internship supervisor teacher and some cordial officials in the bank I was able to complete my internship program smoothly. Thats why at the outset, I would like to convey my deepest gratitude to my honorable supervisor Mr. Muhammad Mahbubur Rahman, Associate Professor Department, of Business Administration, International Islamic University, Chittagong. I have been fortunate that I received encouragement and cooperation from him. I would not be able to complete this study without his counsel and kind cooperation. I am very much indebted to Mr. Abdur Rahman Vice President and Manager, Jubilee Road Branch, NCCBL to give permission to do internship in the NCC Bank Ltd, Jubilee Road Branch, Chittagong. I also want to render my special thanks to Mr. A.K.M..Humayun Kabir, Asstt.Vice President for his valuable guidance, support, co-operation, encouragement and advice throughout the internship program. I also want to give thanks to Mr.Shaha Alam Head of the Foreign Exchange Department, Mr.Shahidul Alam, Senior officer of Foreign Exchange And Mr. DidarulAlam senior officer of Import section of foreign Exchange Department who helped me very much during my internship period. Finally, I would like to express my gratitude to all the Executives and Officers of NCC Bank Ltd, Jubilee Road Branch who have given me their precious time.
Executive Summary
The internship program is a partial fulfillment requirement of one year MBA program by which a student can gather practical knowledge. The aim of this program is to connect practical knowledge and theoretical knowledge. I was decisive to serve a financial institution and I got chance to placement in NCC Bank Ltd, jubilee Road branch Chittagong. To fulfillment of internship, time is not sufficient to prepare report on Foreign Exchange Business of NCC Bank Ltd at Jubilee Road Branch Chittagong. The main objective of the study is to Analysis the Foreign Exchange Business of the NCC Bank Jubilee Road branch, Chittagong. To discuss the rules and regulations, Foreign Exchange Mechanisms are also in the way attaining the main goal. In this study primary data as well as secondary data has used. Primary data collected by personal interview and observation .The secondary data collected by bank annual report &web site, different training materials and articles etc. This report has contained comprising with introductory chapter, Organizational overview, and foreign exchange business and performance evaluation of the Branch. Organizational overview parts includes different information related with introduction NCC bank, management, mission, vision, product & services, rendered by the company for the customer. The foreign exchange business discusses the rules and regulation, activities of import and export procedure, remittance, foreign exchange operation mechanism. The performance Analysis has presented regarding Foreign exchange business which exists Import and Export performance, Remittance, L/C opening, major importing and exporting country etc. Finding of the Report have been presented that NCC Bank Jubilee Road Branch mostly deals in Import related business rather than export. Most of the clients are highly satisfied with the service provided by the officials in the branch and the find it best in comparison to other banks. The foreign exchange is running its operation by efficient hands and at the same time some minor problems have been identified from different sector of the department. The report has been conducted by some Recommendation that identified problem and evaluation should be implemented to save the time, cost, difficulties and increase best performance of the bank.
Finally, the report concluded that proper financial system of a country can contribute towards the development of its economy. In our country, Banks are leading in the financial system. Certainly NCC Bank Jubilee Road Branch is mobilizing its all resources on this track to achieve maximum possible contribution to the nation. And the Foreign Exchange Department is performing this task is very efficient way.
CHAPTER 01
1.1 INTRODUCTION
Bangladesh is a developing country. The common scene of Bangladesh now is that its economic condition is improving and it is taken forward by the Banks of Bangladesh. Commercial banking industry is one of the most important financial intermediaries which are playing a great role to generate savings and it makes sure the proper investment of the savings in different sector of our economy. Commercial banks are cooperating different types of business in various ways which is ensuring prosperity of business which ultimately means prosperity of economy as a whole. By, now it has been proved that literally bank is the heart of all commercial activities in Bangladesh and one of the most flourishing sector of our country. And, foreign exchange business can help expansion of our economy. Thats why the banks are now giving the maximum importance in financing Export, Import, and Remittance business enormously. This report concentrates on the overall performance of Foreign Exchange & Foreign Trade in NCC Bank Ltd, Jubilee Road Branch Chittagong. From the very beginning of taking birth, this Branch is playing an outstanding role for the betterment of the Import & Export market in this country.
great professionalism and care. This also increases the opportunity for this countrys entrepreneurs to expose in the industrial growth of the country with finance of NCCBL. The increased financial growth of the bank over the year attributes the trust and reliability of depositors and investors on NCCBLs banking service. Simply, this is one of the most important indicators of the superior performance of NCCBL. In a situation of low rate of economic growth, high rate of inflation, unemployment, the analysis of the status of contribution indicators of NCCBL banking operation to the economy of Bangladesh is of immense significance.
Primary Sources:
Face to Face conversation with the respective officers and staffs In-depth study of selected cases. Interview with the Clients.
Secondary Sources:
Annual Report of NCCBL
Official Website of NCCBL NCC Bank Training Books, Catalogs Relevant Books, Research Papers, News Papers and Journals Internet and various study selected reports
CHAPTER 02
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The aim of the company was to mobilize resources from within and invest them in such a way so as to develop countrys industrial and trade sector and playing a catalyst role in the formation of capital market as well. The NCL faced severe setback in 1992 in respect of business and came on the verge of collapse. However, with the initiative of Boards of Directors and Management and with the permission of the Central Bank, NCL was converted to a full-fledged private commercial bank in the name and style of National Credit and Commerce Bank Limited hereinafter called NCCBL on 17th May, 1993 with authorized capital TK 75.00 crore and paid up capital TK 39.00 crore. Day by day NCC Bank has achieved a standard position among all financial institution as a full-fledge commercial bank.
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1991 and in line with the directives and policy guidelines laid by down, by Bangladesh bank.
Rajshahi 7
Sylhet 6
Khulna 3
Chittagon g 33
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Figure: Total Branch of the National Credit and Commerce Bank Limited
2.9 ORGANIZATIONAL STRUCTURE OF NCCBL Managing Director (MD) Deputy Managing Director (DMD) Senior Executive Vice President (SEVP) Executive Vice President (EVP) Senior Vice President (SVP) Vice President (VP) Senior Assistant Vice President (SAVP) Assistant Vice President (AVP) Senior Principal Officer (SPO) Principal Officer (PO) Senior Officer (SO) Officer (G-1) Junior Officer (JO) Assistant Officer (AO)
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Vice President (VP) Assistant Vice President (AVP) Senior Principal Officer (SPO) Principal Officer (PO) Senior Officer (SO) Officer (G-1) Junior Officer (JO)
Assistant Officer (AO)
Others
Accounts Opening
Import Export
Foreign Remittance
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Remittance Clearing
Cards
1. ATM Card 2. Credit Card (Local, International and Dual)
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Remittance Products 1. Special Interest rate on Savings and Term Deposits 2. Wage Earners Welfare Deposit Pension Scheme 3. Loans for Real Estate (Land purchase and House construction/renovation) 4. Advance against Regular Remittance
Services
Brokerage House 1. Member, Dhaka Stock Exchange Ltd. 2. Full Service Depository Participant Treasury Service 1. Primary Dealer of Govt. Approved Securities Remittance Service 1. Correspondence arrangement with more than 330 Financial Institutions all over the World For Wage Earners Remittance we have Agency arrangement with 12 reputed Exchange Houses covering major Locations of our Expatriates
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2.13PERFORMANE OF NCC BANK LTD Five Years Financial Highlights Taka in Million
Particulars Authorized Capital Paid up Capital Reserve fund & other Reserve Equity Fund Deposit Loans & Advances Investments Import Business Export Business Operating Income Operating Expenses Operating Profit Profit before Tax Profit after Tex Retained Profit Total Assets (Excluding Contra) Fixed Assets Number of Branches Number of Employees Earnings per Share Dividend (Cash %) Dividend (Bonus %) ROE % ROA % Capital Adequacy Ratio Nonperforming loan as % of Total Advances Volume of Non-performing Loans Amount of Provision against Classified Loans 2008 2009 2010 2011 2012 2500.00 2500.00 2500.00 5000.00 10000.00 1201.79 1215.58 2417.37 28147.34 24678.36 3552.08 17646.80 8557.00 3913.19 2645.62 1267.57 1056.51 479.22 7.83 32615.01 353.71 48 1118 3.99 10.00 12.50 19.82 1.47 9.78 4.95 1212.26 523.58 1352.01 1995.36 3326.52 34901.77 32687.75 6266.62 28779.21 9577.92 5269.03 3488.78 1780.25 1356.32 677.18 8.13 42522.85 522.00 53 1230 5.01 30.00 20.23 1.59 10.61 4.17 1353.31 644.11 1757.62 2863.63 4621.25 46904.66 46332.69 6526.82 38796.88 12522.04 7417.64 5054.15 2363.49 1788.96 882.28 5.34 57365.52 775.31 57 1400 5.02 30.00 21.76 .54 10.61 4.14 1902.58 912.90 2284.90 4371.62 6656.52 53900.15 50387.68 9671.53 33078.44 11903.72 9333.03 61.95.33 3137.70 2686.49 1719.50 46.47 65937.49 849.10 65 1496 7.53 47.00 28.49 2.61 13.55 2.84 1420.57 720.22 4501.25 5771.09 10272.34 67961.24 63230.14 10980.81 41245.21 16125.52 10157.99 6057.79 4100.20 3248.23 2371.68 388.11 83554.18 1191.49 79 1622 5.33 32.00 25.35 2.84 10.91 2.27 1425.28 742.80
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Amount of Provision against 282.09 388.78 unclassified Loans Amount of Provision against - 51.69 Off-balance sheet exposures Advance Deposit Ratio% 87.68% 93.66%
Source: Annual Report 2011, NCCB
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Country wide Network More Experienced and Managerial Know-How Debit Cards Can recruit fresh graduates and train them to bring up a team of talented officers. Can take initiative for introducing Islamic Banking system.
Govt. policies are not in favor of the private banks. Up Coming Bank Moderate levels of Customer Satisfaction Effects of the World Economic Slums
CHAPTER 03
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3.1FOREIGN EXCHANGE
Foreign Exchange refers to the process or mechanism by which the currency of one country is converted into the currency of another country. Foreign exchange is the means and methods by which rights to wealth in a countrys currency are converted into rights to wealth in another currency to effect International Trade payment. This mechanism by which commercial investment and others transactions between countries are being settled. (Chowdhury, L.R. (2000), A Text Book on Foreign Exchange, p. 3).
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and export of currency and bullion. After 1947, the Act was adopted by Pakistan and after 1971 by Bangladesh. The Act has 27 sections and a number of sub sections. The main objective of the Act are to conserve the limited foreign exchange resources and to ensure that the available foreign exchange is utilized only for priority requirements in the economy and financial interest of Bangladesh and the maintenance of the proper accounting of foreign exchange receipts and payments. Bangladesh Bank issues license to deal in foreign exchange empowered by the Foreign Exchange Regulation Act 1947. Central Bank may issue general license or license with authority to perform limited functions only. (Chowdhury, L.R. (2000), A Text Book on Foreign Exchange, p. 6).
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Exchange
&
Foreign Guarantee
F.C A/C Opening Private F.C A/CNRFCD A/c RFCD A/c AP G PG BID
Import Trade
Dealing in Foreign
Currency
FC = Foreign Currency A/C = Account, BID = Bid-Bond PAD = Payment Against Import Document FDBC = Foreign Documentary Bill For Collection FDBP = Foreign Documentary Bill For Purchase TC = Traveler Cheque CFC = Cash Foreign Currency PG = Performance Guarantee APG= Advanced Payment Guarantee LIM = Loan Against Import Merchandise LTR = Loan Against Trust receipt CC (P/H) = Cash Credit ECC (P/H) = Export Cash Credit NRFCD = Non Resident Foreign Currency Deposit RFCD = Resident Foreign Currency Deposit
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Clean L/C Here L/C is issued without documents. Documentary L/C Documentary is two types. These are
Revocable L/C
Irrevocable L/C
Revocable L/C Revocable credit is a credit, which can be amended or revoked or cancelled by the issuing bank at any time without prior notice to the seller/ beneficiary. Irrevocable L/C Irrevocable credit constitutes a definite undertaking of the issuing bank provided that the stipulated documents are presented and the terms and conditions are compiled with for payment, acceptance and payments of drafts or negotiation. An Irrevocable credit can neither be amended nor cancelled without the agreement of the issuing / confirming bank and the beneficiary.
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BUYER/ IMPORTER
INDENTOR
Submit Documents
Present Document
Makes Payment
ISSUING BANK
OR
REIMBURSING BANK
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Pays or Reimburses
Shipment of Goods
Issuing Bank The bank will deal with L/C for the buyer against supplier & through the L/C advising bank.
Negotiation Bank This bank negotiates with issuing bank in the favor of exporter for the bill and pays the amount to the exporter.
Reimbursement Bank This bank deals with payment in favor of issuing bank.
Advising Bank This bank will deals with the exporter & inform the supplier that a L/C came from the buyer.
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Original IRC submitted to the bank Positive or Negative TIN certificate Trade License (up to date) copy Membership certificate of chamber of Commerce
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A credit officer scrutinizes this application and according prepares a proposal (CLP) and forwards it to Head Office Credit Committee (HOCC). The committee, if satisfied, sanctions the limit and \returns back to the branch. Thus the importer is entitled for the limit.
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3.2.9 Settlement
the documents and the draft and if it is a bank other than the issuing bank, then sends the documents to the issuing bank stating that it has accept the draft and at Settlement means fulfillment the commitment of issuing bank in regard to effecting payment subject to satisfying the credit terms fully. This settlement may be done under three separate agreements as stipulated in the credit. This are
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Settlement by Payment Here the seller presents the documents to the paying bank and the bank then scrutinizes the documents. If satisfied the paying bank makes payments to the beneficiary and in case of this bank is other than the issuing bank, then sends the documents to the issuing bank. If issuing bank is satisfied with the requirement, payment is obtained from the issuing bank. Settlement by Acceptance Under the agreement the seller submits the documents evidencing the shipment to the accepting bank accompanied by the draft down on the bank at the specific tenor. after being satisfied with the documents, the banks accept maturity the reimbursement will be obtained in pre-agreed manner. Settlement by Negotiation This settlement process start with the submission of documents by the negotiating bank accompanied by a draft on the buyer or other drawee, at sight or at a tenor, as specified in the credit. After scrutinizing that the documents meet the credit requirement, the bank may negotiate the draft. This bank if other than the issuing bank, then send the documents and draft to the issuing bank. As usual, reimbursement will be in the pre agreed manner.
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After receiving all the documents, the negotiating bank then checks the documents against credit. If the documents are found in order the bank will pay, accept, or negotiate in accordance with the terms and conditions of the credit. Then the bank will send the documents to the L/C issuing bank (NCCBL).
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Discrepancy found and importer not agrees to accept issuing bank would imitate negotiation bank for revised document or return the documents to the
Negotiation bank for necessary action. Ere the issuing bank is not bound to pay because the documents send by the exporter is not in accordance with the terms of L/C. Documents are ok importer is not willing to retire the documents in this case bank is obligated to pay the price of exported goods. Since imported did not pay for bill of exchange, this payment by bank is one kind of credit to the importer and this credit in banking is known as FORCED PAD. Every things is ok but importer is fail to clear goods from port and request bank to clear in, this case the banks clears the goods and takes delivery of the same by paying customers duty and sales tax etc. So this expenditure is debited to the importers account and in banking called LIM. Some times bank gives the documents to the importer before paying money depend on importers goodwill and in banking it is called LTR.
Reimbursing Bank
Negotiating Bank
The issuing bank then informs the importer that his/her document has come to the bank and by giving the payment he/she can release the document and unloading his/her goods form the ship or any other place as per L/C terms and conditions. After realizing the SWIFT charge, service charge, interest (if any), and the shipping Documents is then stamped with PAD number and entered in a PAD Register. Information is given to the customer calling on the banks counter requesting Retirement of the shipping document. After passing the necessary vouches, endorsement is made on the bank of the bill of exchange as Received Payment and the Bill of Lading is endorsed to the effect please deliver to the order of M/S
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under two authorized signatures of banks officers (P.A Holder). Then the documents are delivered to the importer.
3.2.15 Lodgment
Lodgment means requirement of funds. Usually payment is made within seven days after the documents have been received. If the payment becomes deferred, the negotiating bank may claim interest making delay. Lodgment constitute the followings Requisition for the Foreign Currency: For arranging necessary fund for payment, a requisition is sent to the International Department. Preparing Sale Memo: A sale memo is made at B.C rate to the customer. As the T.T & O.D rate is paid to the ID, the difference between these two rates is exchange trading. Finally, an IBETCA is send to ID. Creation of PAD Liability: NCCBL lodges the converted the bill amount at Bill Collection (BC) rate prevailing on the date of lodgment to PAD A/C and an IBETCA prepared at the converted bill amount at T.T clear is sent to ID. PAD A/C should be adjusted within 21 days. Payment Instruction: Payment instruction is given to the reimbursement bank to debit the issuing banks. NOSTRO A/C to make payment to the negotiating bank. Payment Intimation to the Negotiating Bank: Intimation is sent negotiating bank ensuring that payment has been made. Stamping: Shipping documents are then stamped with PAD number and entered in the PAD register. Intimation to the Applicant: As soon as above formalities are completed the importers are served with PAD bill intimations for retirement of concerned import documents. A letter of intimation regarding receipt of the documents Should be sent to the applicant with a request to take delivery of the documents on settlement of all dues against it.
Margin on L/CCr VAT (15% of Commission)Cr FCCCr Registration Fee A/C.Cr SWIFT chargeCr Miscellaneous Charges A/C...Cr After that L/C number and the above entries are given in the L/C register. The Contra entries stating the liabilities of the bank and the client are as follow Customer liability.Dr Bankers LiabilityCr
Acknowledgement received on the office copy of the cost memo from the importer in his authorized agent.
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Filling of the office copy. Then the documents ape delivered to the L/C (Importer)
On scrutiny if it is found that the document drawn in conformity with the terms of the credit, the documents are in order NCCBL lodges the document in PAD and L/C Margin A/C. L/C Margin A/CDr PAD A/CCr (Margin amount transferred to PAD A/C) Customer A/CDr PAD A/C..Cr (Customers A/C debited for the remaining amount) PAD A/C..Dr NCCBL General A/C..Cr Exchange gain A/C.Cr (Amount given to MCCBL General A/C and interest credited) Reversal Entries Bankers liability.Dr Customers liability..Cr (When lodgment is given)
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dose not take the documents within these days then bank may sell the imported goods to recover the given credit.
Export financing, L/C issuing Bank Importer Exporter L/C advising Bank Negotiation Bank The Paying / Reimbursing Bank
Export Registration Certificate (ERC) The exports from Bangladesh are subject to export trade control exercised by the Ministry Of Commerce through Chief Controller of Imports and Exports (CCI&E No exporter is allowed to export any commodity permissible for export from Bangladesh unless he is registered with CCI & E and holds valid Export Registration Certificate (ERC). The ERC is to be renewed every year. The ERC number is to be incorporated on EXP forms and other documents connected with exporters.
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Export Permit Form (EXP) Alter having the registration, the exporter applies to TBL with the trade license: ERC, and the Certificate from the concerned Government Organization to get EXP. If the bank is satisfied then an EXP is issued to the exporter. An EXP contains the following particulars Name & address of the authorized dealer Particulars of the commodity to be exported with code Country of destination Port of destination Quantity L/C value in foreign currency Terms of sales Name & address of the importer Bill of lading The L/C is an irrevocable one, preferably confirmed by the advising bank. The L/C allows sufficient time for shipment and a reasonable time for registration. If the exporter wants the L/C to be Transferable, divisible and advisable, he should ensure those stipulations are specially mentioned in the LIC. Procuring the Materials No & date Port of shipment Land custom post Shipment date Name & address of the exporter CCI & Es Registration number and date of the exporter
Securing the Order Upon registration, the exporter may proceed to secure the export order. Contracting the buyers directly through correspondence can do this. Signing of the Contract
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While making a contract, the following points are to be mentioned Description of the goods Quantity of the commodity Price of the commodity Shipment Insurance and marks Inspection Arbitration
Receiving Letter of Credit Alter getting contract for sale, exporter should ask the buyer for Letter of Credit (L/C) clearly stating terms and conditions of export and payment. The following are the main points to be looked into for receiving / Collecting export proceeds by means of Documentary Credit The terms of the L/C are in conformity with those of the contract.
After making the deal and on have the L/C opened in favor, the next step for the exporter is to set about the task of procuring or manufacturing the contracted merchandise. Registration of Sale This s needed when the items propos to be exported are raw jute and jute goods. Shipment of Goods The follow are documents normally involved at the stage of shipment EXP Form Photocopy of registration certificate Photocopy of the contract Photocopy of the L/C Customs copy of ERF Form for shipment of jute goods and EPC Form For raw jute.
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Freight certificate from the bank In case of payment of the freight at the port of lading is involved. Railway receipt, Berg Receipt or Truck Receipt. Shipping instructions. Insurance policy.
After those, exporter submits all these documents along with a Letter of Indemnity to NCCBL for negotiation. An officer scrutinizes all the documents, if the document is a clean one, NCCBL purchases the documents on the basis of banker- customer relationship.
Respective officer must scrutinize all the documents with reasonable care to confirm whether the terms and conditions are right or wrong
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Proceeds of any shipment is delayed beyond the period without a special authority from the Bangladesh Bank. The exporter will be liable to action under FER Act, 1947.
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An exporter is one who exports the goods to another customer whether n domestic country or in abroad. In exporting the stipulated goods he nay requires financing. So export financing may be required at two stages Pre-shipment credit. Post shipment credit,
An exporter can obtain credit facilities against lien on the irrevocable, confirmed and unrestricted export letter of credit in farm of the followings Packing credit (PC). Back-to-Back letter of credit. Export Cash Credit (Hypo). Export Cash Credit (Pledge).
of credit is sanctioned for the transitional period starting from dispatch of goods till the negotiation of the export documents. Exporter can get PC up to 10% of the Export L/C value and has to be liquidated by negotiation / purchase of Bills of Exchange. The drawings of P.C are required to be adjusted fully once within a period of 180 days. Charge Documents for PC Banker should obtain the Following charge documents duly stamped prior to disbursement Demand Promissory Note Letter c Arrangement Letter of Lien of Packing Credit (On special adhesive stamp) Letter of Disbursement Packing Credit Letter
A Back-to-Back L/C is opened against an irrevocable L/C opened bank having reasonable period of validity to cover shipment of merchandise after completion of validity to cover shipment of merchandise after completion of the manufacturing process. The export L/C is lien marked with the back-to-back L/C issuing branch, import t is opened on issuance basis covering usance of not more than 180 days. The Import L/C is opened for 8O% of the value of Export L/C. The payments normally made form the proceeds or export bills negotiated after shipment. Payment of Back-to-Back L/C
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In case Back-to-Back L/C as 60-90-120-180 days of maturity period, deferred payment is made. Payment is given after realizing export proceeds from the L/C issuing bank. For Back-to-Back L/C, opener has to pay interest at LIBOR rate (London Inter Bank Offering Rate). Generally LIBOR rate fluctuates from 5% to 7%.
purchase the export bills at a usance rate of currency. FDBP is created only for the foreign documents. For this purpose, NCCBL maintains a separate register named FDBP Register. This register contains the following information Date Reference number (FDBP) Name of the drawee Name of the collecting bank Conversion rate Bill amount both in forei9n currency & Taka. Export L/C number
3.6 REMMITANCE
Remittance means sending of fund from one place to another place, When fund in transferred to or received from foreign country it is called foreign remittance. The word Foreign Remittance means sending/ transferring of fund through a bank from one place to another between two countries. Foreign Remittance means purchase and sale of freely convertible foreign currencies as admissible by Foreign Exchange Regulations Act-1947 and Guidelines for Foreign Exchange Transaction VOL. 1&2 of the country. Purchase of foreign currencies constitutes inward foreign remittance and sale of foreign currencies constitutes out ward foreign remittance.
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3.6.1Local Remittance Local remittance is the process of transfer money one place to another place through bank within the country of a bank Mode of Local Remittance Advice: Advice is an instrument for transferred fund from one branch to another in order to perform its internal activities. This is one kind of order payment. Payment Order (PO): Payment Order is an instrument which makes the order of payment to a certain institution from a particular bank. Demand Draft (DD): This is an instrument through which customers money is remitted to another person/ firm / organization in outside the clearinghouse area from branch of one bank to an outstation branch of the same bank or to a branch of another bank. Telegraphic Transfer (TT): This is a mode of transfer of customers money from a branch of one bank to another branch of the same bank through telegraphic.
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Placid Express KAYMAKS First solution Wall street Money Gram Xpress money Arab National Bank
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Figure In million 2012 4300.65 1728.39 1346.15 1318.21 1116.72 446.39 1184.53 260.80 431.50 1126.93 37.91 12098.18 (%) of Total 40.44 14.96 13.08 11.11 4.07 5.11 3.95 2.12 1.10 3.12 0.94 100
1961.60
2492.30
KSA UAE Kuwai t M al aysi a UK USA Oman Bahrai n Si ngapore Qatar Others
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CHAPTER 04
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4.2.1 Import
As on 30th November, 2012 branchs total import stood at $ 1041.848 Million, in the year of 2011 it was $1390.5 million and at the end of the 2010 it was 1221.6million. Year Import 2010 1221.6 2011 1390.5 2012 1041.484
Analysis:
From the above graphical presentation we can see that import of the bank is fluctuating over the three years. But in 2011 the import of the Branch was 1390.5 million & in the year of 2012 the branch total import was 1041.484 which is represents that the import of the branch is reducing.
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4.2.2 Export
As on 30th November, 2012 branchs total export $891.7million stood at the end of 2011 it was $149.95million & at the end of year 2010 it was 225million.
Year Export
2010 225
2011 149.5
2012 891.7
Analysis:
At the year of 2012 the total export volume is increased by 742.2 million against at the end of year 2011. Which shows the export of the branch is rapidly increased.
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2010 601
2011 594
2012 533
Analysis: From the above graphical presentation we can easily understand that in the year of 2010 the total number of L/C was the highest among the three years but remaining two years number of L/C is decreasing where as it is sharply decreased in the year of 2012.
4.2.4 Remittance
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At the end of year 2012 the Brunch received total remittance 182.64 million; at the end of 2011 it was 152.68million and at the end of 2010 it was 142.28million. Year Remittance 2010 142.28 2011 152.68 2012 182.64
Analysis:
From the above graph we can say that the remittance of the branch is gradually increased over the three years in the year of 2012 it was 182.64million which represents that it was the highest among the three years.
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CHAPTER 05
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After analyzing the performance and during the organizational attachment of internship program the following findings have been found out: The position of NCC Bank Ltd in import business and remittance is not as higher as some other banks operation in Bangladesh. This might be keeping NCCBL away from deriving the dominant position among the banks in Bangladesh. In this modern technological era banks of this country are still relying on lots of paper works which are possible to accomplish electronically. In Bangladesh, NCC Bank Ltd also doing lots of manual tasks in order to comply with local systems. Specifically, Foreign Exchange Department of NCCBL in this country is still maintaining different forms, registers etc. Remittance Department preparing advice for inter branch transaction with register in order to serve the purposes of local corporate clients and comply with different domestic rules and regulations. Management of NCC Bank Ltd introduces Flora software to the employee for better service. But its not properly ready yet. Some times problems create on data storing and finding records by using Flora.
The advertisement of National Credit and Commerce Bank Limited (NCCBL) in TV, Newspaper, or in any mass media is not available. National Credit and Commerce Bank Limited (NCCBL) does not update their website properly as a result the client or customer can not get details about the bank. Booth facility of the bank is not sufficient. Training facility is not sufficient especially of the lower level officer. For better marketing of the bank products, the bank doesnt have a dedicated team of officials who will only concentrate on marketing. Recovery of classified loans is very slow, as because the bank doesnt have individual recovery unit.
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5.3 Recommendations
NCC Bank Ltd should increase their investment in Trade Services and branches into the major areas so that they can lead the highest position among banks in Bangladesh.
Online banking must need to be fast enough for quick service to the client. Banks need to modify and develop the Flora Software Service for avoiding further blunder in service.
NCCBL can provide an effective training program for the junior level officer as though they can perform their task efficiently.. Continuous advertisement need to be circulated in electronic and print media to inform and make popular of the National Credit and Commerce Bank Limited (NCCBL).
National Credit and Commerce Bank Limited (NCCBL) is a reputed bank in Bangladesh so they should be up dated their website regularly. National Credit and Commerce Bank Limited (NCCBL) has to create a new marketing strategy which will attract more client, as a result number import and export business increase.
National Credit and Commerce Bank Limited (NCCBL) can introduce debit card facilities. National Credit and Commerce Bank Limited (NCCBL) need to launch their own ATM booth, so that their customers can withdraw cash at a low commission.
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Conclusion
The banking sector plays an important role in modern society and private banks are more competitive, diversified and dynamic compare to traditional banking system. Every day new competitors are entering into the industry with better innovative ideas, products and services. In banking sector National Credit and Commerce Bank Limited is a name of trust, now it is an icon of best services. Foreign Exchange section is the busiest section in this branch. This department is increasing their business and earning profit every year for well communication of V.P. and Foreign Exchange In-charge with their clients. The bank has to introduce new services for the clients so that they may achieve competitive advantage over other commercial banks. The adjustment of Loans against L/C is satisfactory enough.
The consistent performance of the bank over the last few years is the evidence of the strengths of the bank, efficiency of management team, and uphill struggle of employees. Despite the existence of deficiencies in some areas, the overall performance of NCCBL was outstanding among the banking industry in Bangladesh. The bank has to overcome the shortcomings in the near future and offer new innovative services in order to retain its position as a leader amongst banks year after year.
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References
Books & Guidelines
Chowdhury, L.R .(2000), A Text Book on Foreign Exchange (pp. 3-7), Fair Corporation, Dhaka. Foreign Exchange Guideline - NCC Bank Ltd Guideline for Foreign Exchange Transaction (Volume 1) Bangladesh Bank Guideline for Foreign Exchange Transaction (Volume 2) Bangladesh Bank Maheshwari S.N. & Maheshwari S.K.(2001), Banking Law and Practice (sec 4, p. 11), Kalyani Publishers, New Delhi.
NCC Bank Training Book - NCC Bank Ltd
Publications
Websites
www.bangladesh-bank.org,
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Certificate of Origin Credit Advice Issue Register Invoice L/C File Letter of Credit Application Form
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