Pilot questionnaire

1) Place a tick to indicate your sex: ( ) Male ( ) Female

2) Please tick the following category that you are currently in: ( )
Undergraduate Student ( ) Masters Student ( ) PHD student

3) Do you own a laptop? ( ) Yes ( ) No. If no, thenplease go to question 7

4) Did you purchase a laptop in the last 18 months? ( ) yes ( ) No If no

please go to question 6

5) If you purchased a laptop in the last 18 months, are you satisfied with the
performance of the laptop? ( ) Yes ( ) No. If Yes please go to question 7

6) If you are not satisfied with the performance of the laptop you own,please
write down the name of the brand
_________________________________________

7) I would like to find out the factors that influenced or would influence your
purchase of a laptop. Please place a tick if you strongly agree, agree,
neither disagree, disagree or strongly disagree with the following
statements.

Strongly Agree Neither Disagree Strongly

agree agree or disagree
disagree
USB
storage
and ports
of laptop
Ease of use
of laptop
Price of
laptop
DVD drive
of laptop
Speakers of
laptop
Reliability
of laptop
Overall
specificatio
ns of
laptop.
I.E.webcam
s wireless,
hard drive
 8) Now based on your opinions on the factors that influenced or would
influence your purchase of a laptop, which brands fulfils those factors of
price, reliability and specificationsthe best if you could give them a mark
out of ten 1 being very poor and 10 excellent.

Brand 1 2 3 4 5 6 7 8 9 10
reliabili
ty
Apple
Sony
Acer
Dell
HP
Toshiba
Seame
ns

Brand 1 2 3 4 5 6 7 8 9 10
Price
Apple
Sony
Acer
Dell
HP
Toshib
a
Seame
ns

Brand 1 2 3 4 5 6 7 8 9 10
specificati
ons
Apple
Sony
Acer
Dell
HP
Toshiba
Seamens

Thank you for completing the survey questionnaire and for your time. Please be
assured that all data given will be strictly confidential and will not be used to sell
you products.