An Internship Report

On
Supply Chain Management of Ranks Information
Technology & Telecommunications Limited

Submitted To
Shamsun Nahar Momotaz
Assistant Professor
Department of Business Administration
Stamford University Bangladesh

Submitted By
Md. Masud Parvez Pradhan
MBA04311720
(Marketing)
Stamford University Bangladesh

Stamford University Bangladesh

October 31, 2011

Letter of Transmittal

October 31, 2011.

To
The Supervisor
Assistant Professor
Department of Business Administration
Stamford University Bangladesh.
Dear Madam
Here is the report on the topic Supply Chain Management of Ranks Information Technology
& Telecommunications Limited which is part of my MBA program. It is great pleasure for
me to present you a report on Supply Chain Management of Ranks Information Technology
& Telecommunications Limited. This report was a challenging experience for me and gave
me a theoretical as well as practical knowledge. I tried my best to make the report a sound
regarding your valuable counseling and proper guidance.
Hope you would appreciate my since effort.

Sincerely yours,

(Md. Masud parvez Pradhan)

Stamford University Bangladesh
ID: MBA04311720
Department of Marketing
Stamford University Bangladesh.

Certificate of the Authorization

This is to certify that the Report on Supply Chain Management of Ranks Information
Technology & Telecommunications Limited is done by Md.Masud Parvez Pradhan as a
partial fulfillment of requirement of Masters of Business Administration degree from
Stamford University Bangladesh. The Dissertation has been carried out successfully under
my guidance and supervision.

He has performed all the responsibilities assigned with him very perfectly. He also possesses
a good moral character. We found him sincere, dutiful and diligent.

I wish him all the success in his future undertaking.

Feel free to contract for any query.

With Best Wishes,

-----------------------------------------Shamsun Nahar Momotaz

Assistant Professor
Department of Business Administration
Stamford University Bangladesh.

Letter of Declaration

I hereby do solemnly declare that the work presented in this dissertation named Supply
Chain Management of Ranks Information Technology & Telecommunications Limited has
been carried out by me and has been previously submitted to any other University/ College/
Organization for an academic qualification/ certificate/ diploma or any degree.

This work I have presented does not breach any copyright.

I further undertake to indemnify the University against any loss or damage arising from
breach of the foregoing obligations.

Md. Masud Parvez Pradhan

ID: MBA04311720
43th Batch
Stamford University Bangladesh.

Acknowledgement

First of all I express my deepest gratitude and respect to my supervisor Shamsun Nahar
Momotaz, Assistant Professor, Business Administration of Stamford University Bangladesh.
He helped in different phases of the Report work. Without his help and motivation this report
would not have possible. I also express my deepest gratitude and respect to all teachers of
Department of Business Administration for helping me during this work.
My deepest appreciation to Md.Zafor Ahamed and Sanjib dada of Ranks ITT Ltd for
providing me the informations about Supply Chain Management. Many thanks to Abdul
Kadar Sujon and Mr. Selim Howlader for providing support to different aspect of this
report and with sincere effort to provide me with general information about IT business and
its company's history, and discussed its current business activities and strategic management
problems.

And also thanks to my classmates of MBA program, Stamford University Bangladesh to

share their information and ideas about preparing this report, without their help and support it
would have been difficult for me, especially to Md. Masudur Rahman, Md. Reayad and
special thanks to my bosom friend Md. Shahjalal for helping me in such way.
There are many people whom I do not even know very well. I want to thank them as well. I
had to discuss with many customers to know about their thoughts and their feelings about this
industry.
Lastly, I would like to thank my family members, who were always there by my side as
always. They were so helpful and considerate about my completion of the report.

Executive Summary:

To study the practice of Supply Chain Management of Ranks Information Technology &
Telecommunication Limited. To know how much Ranks Information Technology &
Telecommunication Company follow the supply chain management. Find out the problems of
Ranks Information Technology & Telecommunication Company. To identify major strength
and weakness of Ranks ITT in respect to other IT company. To recommend for the
development of the supply chain management in Ranks IT company officials.

At First Ranks Information Technology & Telecommunication Company Supply chain

management get requisition from technical team. Supply chain department coordination with
finance department from the initiation of purchase requisition. After prepare all the document
get approval from higher management. Prepare the comparative statement and select suitable
supplier. Issue the work order/purchase order to the vendor and follow up delivery. Supply
chain maintains the supplier data, purchase history of the company, supplier evaluation and
advice eligibility to carry over. Supply chain also keeps informed of current development in
field of purchasing prices, market conditions and new products.
Supply Chain department of Ranks Information Technology & Telecommunication also
developing and maintain minimum/maximum inventory system database, standard operating
procedure.

Table of contents

Page

Particulars
Letter of Transmittal
Declaration letter
Authorization letter
Acknowledgement
Executive Summary
Chapter ONE: Introduction
Background of the Report.....................................................................................................1
Rationality.............................................................................................................................1
Objectives..............................................................................................................................1
Scope.....................................................................................................................................2
Methodology..........................................................................................................................2
Limitations.............................................................................................................................2-3

Chapter TWO: Overview of Ranks Information Technology &

Telecommunication Limited.
About Ranks Information Technology &
Telecommunications ..................................................4
The Rangs Group......................................................................................................................5
Company Information...............................................................................................................5
Offices .....................................................................................................................................6
Management body of Ranks ITT..............................................................................................7
Mission of Ranks ITT...............................................................................................................7
SWOT Analysis of Ranks ITT..............................................................................................8-10

Chapter Three: Overview of Supply Chain Management

Definitions of Supply Chain ..................................................................................................11
Marketing Logistic and Supply Chain Management..............................................................11
Nature and Important of Marketing Logistics....................................................................12-13
Goal of Logistics System........................................................................................................13
Major Logistics Functions.......................................................................................................14
Warehousing.......................................................................................................................14-15
Inventory Management.......................................................................................................15-16
Transportation.....................................................................................................................17-18
Logistics Information Management....................................................................................18-19
Integrated Logistics Management..........................................................................................20
Cross Functional Teamwork Inside the Company..................................................................20
Building Logistic Partnership .................................................................................................21
Third Party Logistics
........................................................................................................21-22

Chapter Four: Findings

Supply Chain Management in Ranks ITT Limited....................................................23-24
Services offered by the Ranks Information Technology & Telecommunications ............ 24-29
Customer Support...............................................................................................................29-30
Partners of Ranks Information Technology & Telecommunications .................................30-32
Key Customers .................................................................................................................. 32-33
Partial Customers................................................................................................................33-34
Network Coverage..............................................................................................................35-36
Ranks Information Technology & Telecommunications PoPs.......................................37-38
Synopsis of Ranks ITT Backbone Connectivity................................................................39-40
Warehousing............................................................................................................................40

Chapter Five: Conclusion and Recommendation ....................................... 41-42

Appendix:..........................................................................................................43