Neil K.

Gertz
Fontana, CA 92336
OBJECTIVE: Manufacturing professional seeking a position in procurement / supply-chain management where I can utilize my experience and expertise in purchasing and inventory control, production planning and forecasting, transportation and logistics, and customer service to contribute to the success of the organization.

Home: (909) 822-5155

Cell: (951) 295-2960

Neil.Gertz@gmail.com

PROFESSIONAL SUMMARY:
Extensive experience in a manufacturing environment: Instrumental in developing and implementing processes and procedures that streamlined operations and improved inter-departmental communication, resulting in cost savings of thousands of dollars, increased product profitability, and greatly enhanced customer satisfaction. Industry and Process Knowledge: Just-In-Time Processes (JIT) | Lean Manufacturing | Material Resources Planning (MRP) | Total Quality Management (TQM) | FSC - Chain of Custody--Forestry Management & Sustainability.

STRENGTHS / SKILLS:
Oral and written communication, excellent inter-personal skills, problem-solving, teamwork, decision-making, detail-oriented, strong analytical and mathematical abilities, strategic planning, management, organization, negotiation, vendor relations & management, leadership, supply-chain management, employee training, customer service, policy & procedure development, counseling / advising, internal auditing, and cost reduction.

EXPERIENCE and ACCOMPLISHMENTS: Purchasing / Materials Management / Inventory Control: (Purchasing Agent, Manager: 2001-2011)

Managed purchasing and inventory control functions related to a $2MM raw material inventory including: performed usage analysis and stock replenishment, investigated and trouble-shot inventory problems, negotiated with vendors providing tenacious follow-up, resolved quality control claim issues, assisted accounting staff with inventory costing, functioned as a resource for customer service and sales personnel. Reduced inventory levels and related costs 36% over a 9 year period, and decreased raw material lead-times on many key items (up to 92%) by setting up local dedicated-stocking programs with major suppliers. Further streamlined inventory by analyzing usage/sales trends to establish optimum stocking levels for raw material and finished good items, improving inventory turns and customer service. Realized cost savings of several thousands of dollars by monitoring growth items and switching to more efficient and cost-effective production processes. Generated savings of up to $800 weekly by carefully auditing vendor invoices for errors. Initiated and supervised inventory cycle counts, improving overall accuracy by 27%.

Production Scheduling / Control:

(Production Scheduler, Expediter: 1996-1997)

Planned, scheduled and expedited production orders utilizing size/style economies of scale to increase productivity, reduce lead-times, and minimize machine downtime while enhancing customer service. Boosted overall system through-put by 22%, improving on-time deliveries to 94%. Devised a HOT list to identify critical jobs and augment communication between the customer service and production departments.

Neil K. Gertz Transportation Management / Logistics:

Neil.Gertz@gmail.com| page 2 (Shipping/Receiving Supervisor, Manager: 1991-1996)

Directed and supervised operations of transportation / warehousing / distribution department (14 employees) to attain established organizational objectives by coordinating distribution activities with production schedules and customer service requirements. Developed and implemented processes and procedures to improve inter-departmental communication and enable proactive responses to potential problems. Planned, consolidated, and scheduled daily out-bound shipments to meet customer service demands and minimize freight costs. (Reduced by 17%). Implemented systems to better organize and monitor traffic operations, significantly improving the order picking, shipping, and data entry processes; realizing a 67% decrease in errors. Negotiated and contracted with freight forwarders, LTL and truckload carriers, and messenger and courier services to obtain the most cost-effective rates available while meeting customers expectations.

Information Systems / Operations Management:

(Data Systems Manager: 1984-1991)

Adapted and implemented computerized order-entry, inventory control, manufacturing, and billing system; Interfaced with system users, management, and off-site programmers to modify and streamline system software; Established and administered policies and procedures for use in conjunction with new system; Trouble-shot user-application, operational, and system hardware problems; Monitored and maintained on-line data network; Functioned as liaison between customer service, production, and shipping departments. Coordinated and supervised conversion from manual system to remote-site computer system. Established and facilitated training program for all (40) system users. Designed forms used in conjunction with newly implemented policies and procedures. Directed and coordinated company personnel in the physical inventory process. Developed and administered policies and procedures that reduced inventory-related downtime by 50%. Redesigned format of inventory ticket for increased data entry efficiency. Negotiated with suppliers to get best pricing on all IT supplies. Assisted accounting personnel with inventory auditing and costing.

Customer / Sales Service:

(Customer Service Representative: 1980-1984 & 1997-2001)

Provided excellent customer service by always striving to exceed the customers expectations: Attentive, innovative, responsive, proactive, and detail-oriented.

COMPUTER PROFICIENCIES:
Microsoft Word, Excel, Outlook / Windows XP, Vista, 7 / IBM AS 400 / JD Edwards

EMPLOYMENT:
NE OPCO Inc. / National Envelope Corp. / Williamhouse of California, LLC; City of Industry, California December 1980 until October 2011.

EDUCATION: B.A., Economics, University of California, Irvine, Deans Honor List. A.S., Transportation / Warehousing Management, Chaffey College, Rancho Cucamonga, California.