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"COMPANY INTRODUCTION"

The Company:
Strong, Competitive, Innovative, Adaptive

Mission & Vision


Future Group shall deliver everything, everywhere, everytime for every Indian Consumer the most profitable manner We share the vision and belief that our customers and stakeholders shall be served only by creating and executing future scenarios in the consumption space leading to economic development. Now the company is going to change its punch line Is se sasta aur accha kahin nahi to Is se accha aur sasta kahin nahi

ABOUT BIG BAZAAR


A chain of shopping malls in India currently with 31 outlet owned by Kishore Biyanis Pantaloon Group. Big bazaar is not just another hypermarket. Provides the best products at the best price. Reflect the look and feel of Indian bazaars at their modern outlets. All over \ India, Big Bazaar attracts a few thousand customers on any regular day.

THE BOTTOM LINE


The Big Bazaar is a useful place to find cheap household items, clothes, and food all under one roof. However, the chaos and crowds often make shopping there a challenge.

PROS
LOW PRICES. Great sales and promotions. Wide range of products under the one roof. Many stores.

CONS
Overcrowded. Checkout can be extremely slow. Complaints of poor customer service and overcharging. Quality is variable.

DESCRIPTION
Outlets in around 60 locations across India. Sells furniture, electronics, clothes, cookware, cosmetics, household items, food, gifts, jewelry, and books. Also has special Food Bazaar outlets. Most stores open from 10 a.m. until 9.30-10 p.m. daily. Big Bazaar is credited with bringing organised mega retailing to India. The project was conceived as a uniquely Indian hypermarket in a format that combined the look, touch and feel of Indian bazaars with the comfort, convenience and quality that modern retailing brings. Launched in August 2001, Big Bazaar has now become the iconic destination of modern retailing for all sections of Indian consumers.

There are 80 Big Bazaar stores in 45 cities including smaller towns like Sangli Durgapur, Panipat, Palakkad, Ambala, Meerut, Kolhapur and Haldia. Attracting over 100 million customers every year, it has democratised shopping in India and become synonymous with great promotions that offer quality products at affordable prices.

Spread over anywhere between 30,000 square feet and 150,000 square feet of retail space, a typical Big Bazaar store offers over 160,000 products across

categorieslike apparel, general merchandise, food, cosmetics, home needs, electronics, furniture, communications, books, music, gold and pearl jewellery and even value added services like consumer credit, beauty salons, gyms and travel services. On a typical weekend evening, a Big Bazaar store plays host to over 10,000 customers from moms along with their demanding kids to senior citizens with their grand children in tow. Built on an inclusive platform that welcomes consumers from all socio-economic strata, a visit to Big Bazaar is not only about shopping but also about spending quality time with the family.

Achievements
Big Bazaar is helping India make up lost time. It is currently in the midst of the fastest ever expansion of a hypermarket format anywhere in the world. From 30 stores in June 2006, Big Bazaar will be emblazoned on 120 new stores by June 2008. There could be several ways of measuring success of a retail chain.

However, if figures were to be taken as the most authentic claim of having arrived, then Big Bazaar is already there. For more than 100 million people who walk past its billing counters, each year, it is now the preferred shopping destination. From Panipat to Pallakad, Big Bazaars tagline, Is se sasta aur accha kahin nahi is a source of cheer and happiness.This has been recognised by the numerous awards that Big Bazaar has won in the past twelve months.

The brand has been adjudged the Best Value Retail Store and Best Retail

Destination at the Images Retail Forum for four consecutive years, beginning 2004. CNBC Awaaz, in association with ACNielsen-ORG Marg, which conducts a study across 21 major cities and some 10,000 consumers, on their most preferred brands, has voted overwhelmingly for Big Bazaar. Both in 2006 and2007, Big Bazaar won the Consumer Award for the most preferred large, food and grocery store. It won the award for Value Retailing and Retail Destination of the Year by Reid & Taylor in 2006 and in the same year also won the Readers Digest Platinum Trusted Brand Award.

History:
The first Big Bazaar store, with an area of about 24,000 square feet, opened on VIP Road, Kolkata in August 2001. This was followed by stores in Hyderabad, Bangalore, Mumbai and Gurgaon.The initial categories on offer were apparel,general merchandise and food. Later, several brands from categories like electronics, furniture,music, communications and books were added to the bouquet of products.

Big Bazaar implemented SAP in 2005 to run its stores in the most efficient manner that technology could provide.With an increasing number of customers 26 SUPERBRANDS patronising its stores, it was time for Big Bazaar to reach

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