Elena Rodriguez Garcia Senior Supply Chain Director

elenatroya2000@yahoo.com . Mobile 956 570 5399. McAllen , TX, USA Resident Visa open for relocation

Professional Summary
Experienced professional with over 10 years of experience as SCM Director leading SCM organizations in World class companies in Mexico , USA and Europe, with exceptional skills in managing projects in intercultural environments, superior communications skills, seeking to leverage strengths and previous experience in the Manufacturing of Consumer products and Electronics ,Logistics and New product Introduction / Research & Development , in a dynamic organization that welcomes initiative and dedication, demanding excellence in consistently meeting business objectives and exceeding standards. Offering an exceptional ability to work under pressure, solid management acumen and proven ability to turn around operations , defining and implementing new projects and strategies in association with all different levels in and out the organization. Experience in collaborating with senior level executives and customers, in America and Europe. Experience in horizontal and vertical manufacturing operations - from green field, expansion and/or re-engineering complete factories - managing a variety of complex challenges in setting or re-defining processes and logistics improvements as well on business control /processes & applications tools implementation. Wide knowledge of SOX , ISO , NAFTA ( America ) INTRASTAT (Europe) and other regulations related to commercial trading in America and Europe. Supports APICS as the SCM foundation ,Active promoter of Lean, Value stream mapping, and other multiple techniques to eliminate waste (MUDA) and speed out processes and/or inventory investment, being the mentor / champion of multiple teams/projects Experience in designing and implementing SCM strategies for a variety of needs or markets in Original Equipment Manufactures (OEMs) and Contract Manufactures (CMs)/Outsourcing operations for wide variety of business types from High volume/ low mix to High mix/low volume , from high technology to consumer markets products, from Design to end customer , for Reverse Logistics Repair and Distribution operations for consumer products Strong planning skills with a successful implementation of Sales&Operations Planning in consumer products companies, opening extraordinary working relationships with Marketing channels and Customers, understanding their needs ,to meet and/or anticipate to them to ensure the effective utilization of manufacturing capacity, to streamline the cost and response to markets. Supports execution by doing weekly and monthly meetings with marketing, customers and manufacturing entity as well as daily meetings with Production to review production schedule attainment, shortages, etc. to maintain capacity full utilized and a to meet or exceed Customer Service level.

As professional is identified for developing other professionals in SCM , strengthening collaboration between teams, customers and suppliers, an enthusiastic promoter of continuous improvement and lean techniques utilization , setting the teams confidence in making things happen, successfully. Seeks to understand the data, get data integrity and accuracy as foundation for a good analysis , problem solving and decision making , strongly supports the key performance Indicators reviews and actions plans at all levels to warranty full integrated actions to meet targets, such as Customer Service Index , Schedule Attainment , Inventory level , Excess & Obsolete, Inventory Turns, Order Action Reports (OAR) % of execution , Inventory Accuracy, Quality rejects, non conformance inventory, PPVs, among some others. Offer a rigorous control of SCM P&L and Inventory investment as the main cash asset of the company. Experience with ERP systems such as MFG-PRO, SAP, Fourth Shift, and leading a factory conversion to SAP.

CAREER PATH
Sr SCM Director- Global Services AMS 08/2009 03/2013 Celestica Corp. EMS After Market Services/Solutions Operation. Reynosa Mexico - Mc Allen USA
Direct reports : 6 Mgrs in following areas : 2 SCM CFT, 1 Purchasing and MRO, 1 Warehouse , 1 Importexport, 1 Cross dock ops and 4 Team leaders for : 1 SAP Super user, 1 Business control, 1 Demand Planning , 1 data integrity and Business control, total of 10 and total headcount of 96. Set up the basis for growth, designing and launching different SCM portfolio solutions, supporting revenue growth from repairing 20K to 140K units per week , for customers as RIM, Samsung , PALM and HTC in operation of 3,800 employees 24hours/ 7days in peak demand time with different business models such rd as consigned, 3 party VMI, Turn Key, and Buy sell Coordinated the successful movement to a new building, with 10% of budget savings , with minimum impact to production and not impact to customer service. Main SCM solutions implemented were Turn Key with 8 to 10 in Inventory turns, On line Inventory transactions by setting Warehouse SAP module, with 99.5% of inventory accuracy, RMA Units / Import and Receiving logistic process at Cross dock operation, which resulted in revenue increase of $1 per unit received , total net of $100K USD per week , and a total of $950K USD yearly, with a favorable impact in TAT Turn around time from 5 to 3 days, for customer orders service time. Other SAP module implemented was Quality , controlling the lots acceptance and rejects by supplier, improving the Return to Vendor rate by 10%. Implemented the Harvesting operation logic in the BOM to integrate the recovered or reused parts % in MRP calculation resulting in inventory savings of 7% to 10% in BOM cost. Collaboration with Global commodity team to integrate a Procurement team in ASIA, resulting in 17 to 25% of PPV. Establishing the control and management processes of these, such as POs on time, Quality Service/Return to vendors, Quality index, Re-schedule and Cancellation execution, etc. Effective E&O weekly analysis and feedback to customer, resulting in reduced liabilities for the customer and Celestica. Setting the operational Key Performance Indicators metrics system, integrating different such as 8Ds analysis, Kaizens , etc for a continuous improvement environment. techniques

Regional SCM Director- Czech Republic 12/2007 07/2009 Celestica Czech Republic.s.r.o. EMS- Fufillment ,Manufacturing & Repair Ops Rajecko and
Kladno ( South and North ) Sites. Direct reports :4 SCM mgrs, 2 MRO, 2 Warehouse , 2 Import-export ,1 Business control, total of 11 SCM portfolios services: Configuration to Order / Turn Key/ Consigned/ Buy -Sell Mode, customers such as Microsoft, RIM, SUN Microsystems, Tyco Security, Panasonic as main ones. "Opening up the network & collaboration between America and Europe."My participation as the first Me xican expat assigned in Europe opened the door to other colleagues , who are now in Oradea/Rumania and also to bring talent from Europe to the Site in Monterrey. For customers this is a value added, when contract manufacturers collaboration is needed across the sites, without barriers, as one service provider. Recovered Panasonics account ,from last position in suppliers score card and in risk to lose this global st nd account , to be in 1 /2 place and be designated as Preferred Supplier for New Product introduction . The communication, collaborations channels, strategies and controls were successfully defined and implemented , helping the customer to met critical sales targets for their high sales season, increasing the inventory turns from 6 to 26, with the positive impact in cash flow. Improved warehouse efficiency and Inventory accuracy increased from 80%s to 99%, by implementing the Warehouse SAP module in both sites. Consolidated the Czech Republic Logistics and Customs services in Kladno for both sites with favorable savings in headcount cost and efficiency ,providing a regional solution to our customers., Supported New Product/services introduction activities and the transferring of projects ,processes and controls to Oradea, Rumania Site with any customers service impact during transition. Our people satisfaction score for annual survey performed by corporate was improved over 10% from previous SCM management.

Sr SCM Director04 /2006 11/2007 Celestica de Monterrey SA de CV / - Mega site Mfg EMS Monterrey, Mexico
Direct reports : 14 SCM-CFT Mgrs and 1 Warehouse , 1 Import-export and Supervisors of Business control, MRO,Inventory specialist , and project leaders for Liveshare and processes & application. total of 16 mgrs, 5 supervisors with a SCM headcount of 947 members. Site total of .6,000 employees, 24 hours /7 , serving 14 accounts and different segments , - Industrial, communication, comsumer products, aero space, automotive - such as Panasonic, Honeywell , Avaya, Alcatel, Lucent, RIM,CISCO , Radysis, Cummins,etc. Leader of the SCM Initiative ,in collaboration with corporate different areas, North America SCM VP and the Site GM, to turn around the operation, which after doing simultaneous and multiple accounts transfers from North American sites to Mexico was severely impacted in controls and processes. Successfully setting strong Demand Planning process, Inventory control /accuracy process and Certification program during the year , getting back the confident of Share holders ,Customers, Board of Directors and from our own people. The site was able to growth from $900M USD revenue to $1,3B USD having a reduction of inventory from $400M USD to $150M USD, and E&O reduction of 40%. Defined and established the Key Performance Indicator System , QPOMS, Quality Operating Metrics System, extracting data from SAP and some other business applications, to measure and improve OAR execution from los 60%s to over 90%, ( Pos past due, expedite and cancellation messages ) , Inventory accuracy from 57 to 98.5%, E&O reduction by 40% , PPV improvement of 5%, premium freight Celestica to absorb by 80%, Overtime by 80% and freight reduction of 60%. Key factor was the definition and implementation of the SCM certification program which certified all SCM personnel on, SAP, APICS, Serving Customer, Effective negotiations, Presentations and Communication skills, and Data Analysis /problem solving techniques among others. This certification was integrated as part of career development plan for all positions. Successfully converted System from BPC;s to SAP and all transition of Rhos components . Site passed successfully all control audits after a year, same which were failed previously.

Sr SCM Manager02 /2005 04/2006 Sanford North America , OEM Ops, Mexicali Mfg center A company of Newell Rubbermaid writing instruments solutions, consumer products division
Responsible of 2 SCM Mgrs, - Planning and Procurement- and Packaging Engineers, Order processes leader and Product Data Maintenance, a total of 7. Vertical Integration model business /operation. Worked with other Sites and corporate in the implementation of Sales & Operations process mentored by Thomas F Wallace ( author of the book). Driving the customer service index to over 98% consistently throughout the entire back to school season, compared to previous year when customer index was below target ,putting the site and the company in very critical situation with major customers such as Wal-Mart, Office Depot,etc. With S&OP, results were extraordinary, leveraging the collaboration between sites, serving orders with excellent coordination to fulfill the orders completely and timely to the Distribution Center and the customers , including the timely delivery of promotions from marketing to customers. Collaboration was built among the Sites in Mexicali, BC, Chicagos DC, Shelbyville, Lewisburg and India among others.

Sr SCM Director12 /1998 07/2001 Solectron de Mxico, SA. De CV / EMS. Mega Site Guadalajara Mexico.
Reponsible of 12 SCM-CFT mgrs and 1 Import-Export, 1 Warehouse, 1 Supplier Quality Engineering and 1 Supply Base, total of 16, with total SCM headcount of over 1,200 members. Operation of 10,000 employees , with a 24 hours /7 days per week operation. Serving 12 customers , Customers such as : Hewlett Packard, Oracle, Nokia, IBM, etc. Markets : Communication consumer products and Industrial applications. Launched a green field operation , from $100M revenue during the first year of operation to $1,4 Billion of USDollars on the 3rd year, establishing all SCM strategies, processes, methods, training programs and teams to support this ramp up. Materials Metrics System defined and implemented to control all KPs, applying 7S s methodology / problem solving and continuous improvement process.

Site SCM Director10 /1995 11/1998 AT&T /Lucent Technologies - /Bell Labs EMS mega site Guadalajara Mexico.
Site operation of over 10,000 employees . 24 hours /7. Responsible of 4 SCM mgrs, Planning, Purchasing, Warehouse/Shipping and New Product Introduction, SCM headcount over 500 . Vertical manufacturing model, within 2 facilities ( one SMT , Plastics injection shop and pad printing the second one with Final Assembly , test , pack and ship ) and

I leaded as SCM Champion of the Initiative to convert the entire Factory from Build to Stock to Build to Order Site with deliveries within 24hrs from when customer entered the order to when this is shipped out., implementing the Distribution center operation . This initiative eliminated the risk of Excess and Obsolete in Final products by $30M USD. For this initiative I worked with the facility in Spain Dos Cantos site- to learn about the 3C model they have ( Capacity-Commonality and Consumption ) material replenishment model. Team members were integrated by Marketing, Bell Labs, Manufacturing, Engineering, Finance, IT/SAP, etc, working with PRTM Management Consulting Firm and main Executives in the Corporation. Results were very satisfactory as the target was met: Build to Order model within 24hrs response time., by receiving the orders at night , - In ATP SAP Module - manufacturing and shipping the next day all above according to Budget and Target time.

New product Introduction & Warehouse Manager 02 /1991 09/1995 AT&T /Lucent Technologies - /Bell Labs EMS mega site Guadalajara Mexico.
Responsible of 3 Mgrs: 1 Planning , 1 Purchasing and 1 for Warehouse, Department headcount of 300 Supported Manufacturing operation reporting to Site GM and NPI to NPI Corporate Director. Documented and implemented the NPI process in collaboration with Engineering from build and test prototypes to mass production until Manufacturing Release Letter was approved by Manufacturing so then it was transferred to Productions responsibility. Implemented PACE Product at Cycle Excellence- process with the support of PRTM , with extraordinary results such as the record Introduction time of new Tier 3 model from design to mass production of 23 weeks. Other good metrics results were: Inventory Accuracy of 99%, obtaining the Waiver for the annual physical inventory, inventory turns of 15, ECOs obsolescence reduction of 50%, etc.

NPI Buyer, Planning ,Production Ctrl & Warehouse Supervisor 01 /1983 01/1991 Hewlett Packard de Mexico NPI Buyer, Whse, Inventory & Prodn control supervisor
New facility /operation in Mexico, contribution in new processes, and systems implementation & Training, while Procurement activities and Inventory control improvement projects were implemented, major challenge was on improving Inventory accuracy from low 60s to 98% consistently.

E D U C A T I O N & ASSOCIATIONS
ITESM (Mexico City)/ UNIVA GDL. BA, Business Administration degree, APICS Former member of GDL Chamber . team mentor. Supply Chain Management Professionals / SCMP-Member CANIETI- Electronic National Chamber -Jalisco Mexico.

Other relevant courses :

Apics , 8Ds, Total Quality Control, Lean, Toyota Way, Six Sigma and Lean techniques, Effective n egotiations/ contracts , Effective leadership, among others sponsored by different companies. Leadership development program Center of Creative Leadership San Diego California Effective negotiations and Legal contracts / NPAM MBO Process of Management POM Hewlett Packard Project Management Chicago University program sponsored by AT&T

T E C H N O LO G Y
Microsoft, Windows, & Office, ERPs SAP, Fourth Shift, MFG -PRO ( QUAD),and BPcs and multiple process and applications for different SCM processes.