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OPEN TEXT: OpenText Corporation is headquartered in Waterloo, Ontario, Canada and is Canada's largest software Co.

It produces and distributes Enterprise Information Management (EIM) software solutions for large corporations across all industries.[3] OpenText software applications manage content or unstructured data for most types of governance, efficiency and monetization requirements in large companies, government agencies and professional service firms. OpenText solutions are aimed at addressing information management requirements, including the management of large volumes of content compliance with regulatory requirements, and mobile and online experience management. In 2012, OpenText transitioned from ECM to EIM technologies and now provides solutions in the EIM categories of ECM, BPM, CEM, Information Exchange, and Discovery. OpenText Enterprise Information Management (EIM) helps organizations maximize and securely manage business critical assets. OpenText EIM consists of five solution pillars: OpenText Enterprise Content Management (ECM), OpenText Business Process Management (BPM), OpenText Customer Experience Management (CEM), OpenText Information Exchange (iX), and Discovery. OpenText EIM enables organizations to take advantage of economic and streamlined processes that reduce regulatory cost and risk, enhance customer experience, and improve enterprise-wide communication and engagement. Available on-premise, in the cloud, and across mobile devices, EIM is an integrated set of offerings as described below. OpenText Customer Experience Management (CEM) OpenText Customer Experience Management (CEM) is a set of technologies that helps organizations exceed customer expectations, reach new markets, and provide superior experiences across all digital touch-points. OpenText CEM encompasses the presentation, assembly, and interaction of your organizations information with your customer. Whether its presenting a portal view of the systems within an organization to simplify and multiply their use throughout the employee base or managing your web and media assets, OpenText CEM creates and manages your organizations presence internally and externally in the market. OpenText CEM helps organizations to capture, manage, and present information for integration with enterprise content, business processes, and information exchange capabilities to help organizations gain better business insight, create a positive business impact, reduce risks, and protect intellectual property from internal leaks and external threats. OpenText CEM helps businesses create a richer, more interactive online experience across multiple channelswebsites, mobile devices, social networks, and more without sacrificing your organizations information governance requirements. OpenText Information Exchange OpenText Information Exchange is a set of solutions that facilitate efficient, secure, and compliant exchange of information inside and outside of the enterprise, from electronic faxes and cloud services to large managed file transfers. OpenText Information Exchange isnt the management of data objects, which behave like a document or email would, but rather the management of transient, communicative exchanges of varying electronic format. This is the conversation of an organization; internally amongst its employees and externally with its customers and partners. An information exchange can be described as a

payload of data, moved between one or more parties for the purposes of communication, sharing, or transacting business. OpenText Discovery OpenText Discovery helps organizations capture, combine, and transform data across information silos into formats that can be analyzed for deeper business insight. OpenText Discovery solutions help businesses organize and visualize all relevant enterprise information to make it possible for business users to quickly find answers to questions and optimize the business impact of their decisions. The integrated set of technologies that comprise OpenText Discovery enhances an organizations capacity to remember. The expense and time associated with traditional legal or other information discovery is very high. Having a set of tools available to reduce and make accurate the data sets retrieved in a discovery represents immediate savings and competitive turnover for an organization. Full text search is no longer enough given the truly imposing volumes of data at our disposal. The ability to auto-classify content and perform semantic analysis and navigation is paramount as part of a fully implemented EIM strategy that puts all of an organizations content at its fingertips. Competitors Some of OpenText's key competitors in the enterprise content management in the market are

Adobe SDL Autonomy HP SiteCore IBM's FileNet EMC Corporation's Documentum Laserfiche Alfresco j2 Global

SAP BASIS with TIDAL TOOLS- Tidal job scheduling tools SAP BASIS with MSD TOOLS- Content Mgmt in large enterprises SAP BASIS with OPEN TEXT TOOLS Open Text software applications manage content or unstructured data for most types of governance, efficiency and monetization requirements in large companies, government agencies and professional service firms.

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