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Best Sales and Service Staff Evaluation Form

Employee Name: MR. V RAJKUMAR Designation: STEWARD DOJ: 09/12/12

Yrs.of Exp.: 04 MONTHS

S. No Creteria for selecting an award for Above Target Sales & Service 1 CUSTOMER CARE Attitude towards Guest Customer Receiving Conversation with the Guest Response to the Guest Order taken (Knowledge about Food Products) Able to answer difficult questions Effectively learns new skills Maintains up-to-date job related information Service Quality (Provide food an appropriate time) 2 Zero Customer Complaint BEHAVIOUR Attendance (Reports to work on time, Communicates schedule changes promptly to supervisor, Maintains regular attendance) Grooming Leave Taken (With Prior approval from Supervisor) Co ordination with co workers Analytical Thinking Approaches problems by using a logical approach 3 ACTIVITIES Reportability to the Supervisor Communication Process (Seeks to clarify and confirm the accuracy of their understanding of unfamiliar or vague terms and instructions Makes oral and written communication clear and easy to understand Assesses and takes steps to improve ability to communicate (written and verbal) so ideas and consultations are conveyed with precision and efficiency) Interpersonal Skills Interacts positively with a variety of people in different situations Accepts and acknowledges suggestions from others Works cooperatively and effectively with others to achieve unit goals 4 WORK HABITS The manner in which an employee conducts his or herself in the working environment. Displays professionalism Demonstrates effective time management skills Shows positive attitude Meets productivity standards

Outstanding

5.00

5.00 5.00

5 6 7 8 9 10 11 12

INTEGRITY Demonstrates a concern that one be perceived as Credible, reputable, reliable, trustworkty etc. Product Sales Promotion Guest Comments about Employee No.of Cover done Sales Value / average per cover New Products Sales Promotion KOT Follow up Co ordination with Cashier & Kitchen Staffs Total Score 20.00 5.00

5 - Outstanding 4- Excellent 3- Very Good 2- Average 1 - Below Average NA - Not Applicable * Attach Separate spread sheet for Sales, NOC and APC reports for assessment.

Form
Yrs.of Exp.: 04 MONTHS
Excellent Very Good Average Below Average

2/12

4.00 3.00 4.00

4.00

4.00 4.00 4.00 4.00 3.00

3.00

4.00

3.00

4.00 3.00 3.00 3.00

4.00

4.00 3.00 4.00 3.00 4.00 4.00 56.00 27.00 103

Best Sales and Service Staff Evaluation Form


Employee Name: MR. VEERAVEL Designation: HOT DOJ: 01/08/12 Yrs.of Exp.: 08 MONTHS
Outstanding

S. No Creteria for selecting an award for Above Target Sales & Service 1 CUSTOMER CARE Attitude towards Guest Customer Receiving Conversation with the Guest Response to the Guest Order taken (Knowledge about Food Products) Able to answer difficult questions Effectively learns new skills Maintains up-to-date job related information Service Quality (Provide food an appropriate time) 2 Zero Customer Complaint BEHAVIOUR Attendance (Reports to work on time, Communicates schedule changes promptly to supervisor, Maintains regular attendance) Grooming Leave Taken (With Prior approval from Supervisor) Co ordination with co workers Analytical Thinking Approaches problems by using a logical approach 3 ACTIVITIES Reportability to the Supervisor Communication Process (Seeks to clarify and confirm the accuracy of their understanding of unfamiliar or vague terms and instructions Makes oral and written communication clear and easy to understand Assesses and takes steps to improve ability to communicate (written and verbal) so ideas and consultations are conveyed with precision and efficiency) Interpersonal Skills Interacts positively with a variety of people in different situations Accepts and acknowledges suggestions from others Works cooperatively and effectively with others to achieve unit goals 4 WORK HABITS The manner in which an employee conducts his or herself in the working environment. Displays professionalism Demonstrates effective time management skills Shows positive attitude Meets productivity standards

5.00

5.00

5 6 7 8 9 10 11 12

INTEGRITY Demonstrates a concern that one be perceived as Credible, reputable, reliable, trustworkty etc. Product Sales Promotion Guest Comments about Employee No.of Cover done Sales Value / average per cover New Products Sales Promotion KOT Follow up Co ordination with Cashier & Kitchen Staffs Total Score 10.00

5 - Outstanding 4- Excellent 3- Very Good 2- Average 1 - Below Average NA - Not Applicable * Attach Separate spread sheet for Sales, NOC and APC reports for assessment.

Form
Yrs.of Exp.: 08 MONTHS
Excellent Very Good Average Below Average

4.00 4.00 3.00 3.00 3.00

4.00 3.00

4.00 4.00 4.00 3.00

4.00

3.00

4.00 3.00 4.00 4.00

4.00 3.00 3.00 3.00 4.00 3.00 3.00 4.00 52.00 36.00 98.00

Best Sales and Service Staff Evaluation Form


Employee Name: MR. JOHN PAUL Designation: TR. STEWARD DOJ: 23/06/12

Yrs.of Exp.: 10 MONTH

S. No Creteria for selecting an award for Above Target Sales & Service 1 CUSTOMER CARE Attitude towards Guest Customer Receiving Conversation with the Guest Response to the Guest Order taken (Knowledge about Food Products) Able to answer difficult questions Effectively learns new skills Maintains up-to-date job related information Service Quality (Provide food an appropriate time) 2 Zero Customer Complaint BEHAVIOUR Attendance (Reports to work on time, Communicates schedule changes promptly to supervisor, Maintains regular attendance) Grooming Leave Taken (With Prior approval from Supervisor) Co ordination with co workers Analytical Thinking Approaches problems by using a logical approach 3 ACTIVITIES Reportability to the Supervisor Communication Process (Seeks to clarify and confirm the accuracy of their understanding of unfamiliar or vague terms and instructions Makes oral and written communication clear and easy to understand Assesses and takes steps to improve ability to communicate (written and verbal) so ideas and consultations are conveyed with precision and efficiency) Interpersonal Skills Interacts positively with a variety of people in different situations Accepts and acknowledges suggestions from others Works cooperatively and effectively with others to achieve unit goals 4 WORK HABITS The manner in which an employee conducts his or herself in the working environment. Displays professionalism Demonstrates effective time management skills Shows positive attitude Meets productivity standards

Outstanding

5.00 5.00

5.00 5.00

5 6 7 8 9 10 11 12

INTEGRITY Demonstrates a concern that one be perceived as Credible, reputable, reliable, trustworkty etc. Product Sales Promotion Guest Comments about Employee No.of Cover done Sales Value / average per cover New Products Sales Promotion KOT Follow up Co ordination with Cashier & Kitchen Staffs Total Score 25.00 5.00

5 - Outstanding 4- Excellent 3- Very Good 2- Average 1 - Below Average NA - Not Applicable * Attach Separate spread sheet for Sales, NOC and APC reports for assessment.

Form
Yrs.of Exp.: 10 MONTHS
Excellent Very Good Average Below Average

06/12

4.00 4.00

3.00

4.00 4.00 4.00 3.00 3.00

3.00

3.00 4.00

4.00 3.00 3.00 3.00

4.00 4.00

4.00 4.00 3.00 3.00 3.00 44.00 33.00 102.00