Disclaimer: I understand that if I want a policy that reflects the latest legislation and is appropriate to my organisation, I will seek

specialist legal advice. Policies, job descriptions and person specifications are intended for guidance only and do not act as a substitute for professional advice. I understand that if my organisation decides to rely on a document obtained from the NCVO's HRBank, it does so at its own risk.

XXX JOB DESCRIPTION Job Title: Salary: Hours of Work: Responsible to: Responsible for: Job Purpose: A. To provide an IT support service to XXX to make most of developments in computer software and hardware that will enable the organisation to effectively and efficiently fulfil its aims and objectives. B. To develop a locally based IT support service which will similarly enable local voluntary and community groups take advantage of the benefits of modern ICT technology Main Duties and Responsibilities: 1. Under the direction of the Head of Business Development develop and implement an ICT strategy for XXX and, where appropriate, the voluntary and community sector. Liaise with partner organisations as necessary. 2. Under the direction of the Head of Business Development develop and support the implementation of an ICT policy for XXX. 3. Advise XXX and its managers on the purchase of computer hard ware and software and purchase same, having regard to value for money. Identify any consequential training needs and facilitate provision where appropriate. 4. Ensure the provision and maintenance of network facilities and servers as required at all XXX premises, and that back up operations for IT data are implemented. 5. Ensure all ICT equipment is properly maintained and manage any resultant contracts ensuring value for money. 6. To be responsible for the purchase, installation, maintenance and subsequent management of any telephony equipment. Advise users of its facilities. 7. Advise staff on hardware and software problems. IT COORDINATOR To be determined 35 hours a week. Some evening and weekend work may be necessary to carry out the duties of this post. Head of Business Development NA

8. Develop and maintain a web site for XXX and, in consultation with the Information and Marketing Officer, assist authorised users make full use of it. 9. Provide ICT advice and support to voluntary and community groups as appropriate. 10. To work with communities in accessing and utilising digital technologies in the furtherance of promoting social cohesion, inclusion, and cultural expression 11. Take a lead in the setting up of a social enterprise to provide ICT technical advice and support to voluntary and community groups. Whilst every effort has been made to outline all the main duties and responsibilities of the post, a document such as this does not permit every item to be specified in detail. Also the post holder may, from time to time, be asked to undertake other reasonable duties commensurate with the grading of the post. In addition to undertaking the duties as outlined above, the post holder will be expected to fully adhere to the following: 1. Equality Act in accordance with the organisations Equality Policy, which is designed to prevent discrimination of any kind, and ensure equality of opportunity is a key principle that is continually embraced. Operational Ensure that all duties are carried out in line with the organisations health and safety, operational, performance management, personnel, data protection, and financial regulations policies and procedures. Corporate Image Adopt a professional image at all times. Confidentiality Maintain absolute confidentiality with regard to the organisations information and procedures.

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XXX PERSON SPECIFICATION Job Title: IT COORDINATOR Essential Desirable Method of Assessment AF/I/R AF/I/R AF/I/R AF/I/R AF/I/R AF/I/R AF/I/R AF/I/R AF/I/R

Personal Skills/Characteristics 1. Experience a) Experience at a senior level of providing ICT services. b) Purchasing ICT hardware, software and maintenance. c) Strategy and policy development. d) Experience of the public sector. e) Working in the voluntary / community sector. f) Budget management.

g) Working with providers and partners. h) Training and advice in use of ICT equipment and software. i) Experience of project management

2. Qualifications & Training a) Experience in a related post and able to demonstrate competence to undertake the duties required. b) Knowledge and understanding of current policies and strategies that affect the voluntary and community sector. AF/I/R AF/I/R AF/C AF/I/R

c) Relevant degree or equivalent professional qualification. d) Ability to demonstrate continuous improvement and selfdevelopment. 3. Special Skills/Knowledge a) Knowledge and understanding of current policies and strategies that affect the voluntary and community sector. b) Ability to write and present reports. c) High level of written and oral communication skills. d) Knowledge of ICT developments and best practice. e) Knowledge of Data Protection Act principles f) Planning, organising and administrative skills.

AF/I/R AF/I/R AF/I/R AF/I/R AF/I/R AF/I/R

g) Ability to write and present reports. h) Extensive knowledge of ICT applications. i) Ability to negotiate with contractors and suppliers

AF/I/R AF/I/R AF/I/R

4. Personal Qualities a) Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines. b) High level of interpersonal skills. c) Ability to work flexibly and enthusiastically within a team or on own initiative. d) Knowledge of and commitment to equal opportunities. AF/I/R AF/I/R AF/I/R AF/I/R

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Personal Circumstance a) Willingness to work flexible hours when required to meet work demands. b) Occasional attendance at meetings outside normal working hours. I I

6. Physical Requirements a) Ability to travel to various locations during the course of employment as required. I

Key: AF = Application form. I = Interview. R = Reference. T = Test. C = Certificate