SCHOOL OF MANAGEMENT

NIT WARANGAL, WARANGAL ______________________________________________________________________ _____ V. Arvind Kumar 2nd yr MBA Ph.9866609908

Dear respondent, I am a student from School Of Management (NIT Warangal), Master of Business Administration (MBA) majoring in Human Resource Management. I am conducting a research on how training and development is support you bring a part of your orgnisation. This research is part of my degree program in SOM. The purpose of this research is to find out which type of training and development are perceived by organizations in making to be relevant to innovation. This research will help to further understanding which of the factors towards the training and development can be greater generate innovation in the future. Your kind assistance in answering this questionnaire is very important for the development or result of this study. The information and responses gathered will be strictly be used for academic purposes only and will be kept as confidential. Finally, your kind cooperation in completing this survey is very much appreciated Thank you.

TOPIC: To map process of capturing Training & Development effectiveness in the organization Name of the Organization: _____________________________________ Name of the Head HR: ________________________________________ Name Designation Department Email Contact Number
Gender: ( ) Male ( ) Female

Education level: ( ( ( ( ) ) ) ) Primary Education / UPSR Pre-U / A-Level / STPM / Matriculation Bachelor Degree Professional Studies ( ( ( ( ) ) ) ) Secondary Education / SPM / OLevel Diploma Postgraduate Studies Others. Please specify :

Which department / division do your work in? ( ( ( ) ) ) Human Resource Department Marketing / Sales Department Operation Department ( ( ( ) ) ) Finance / Accounting Department Information Technology (IT) Department Others. Please specify :

How many years have you worked in this company?

( (

) )

03

) 47

) 28 11 ( )

12 15

16 and above

(1) Numbers of employees in your organization

(2) How many training days per employee provided in a year (3) Training provided in your organization is: (a) Planned and systematically administrated. (b) Provided only when problem occurs. (c) Spontaneously as a reaction to what competitors are doing. Your response from(a to c) (4) Which Target group undergoes most of the Trainings? a. Top managers b. Middle level managers c. Junior staff d. New staff e. Every body is given equal amount of training Your response from (a to e) (5) Process followed for T.N.A: (a) Month at which it is started ______________________ (b) Calendar Rolled out at which month_____________ (c) For Annual Training Process what is calendar year taken ______________ Method used in TNA: __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________ (6) What are the methods to identify the Training needs in your Organization?

(Write yes wherever applicable) Self-report questionnaires Individual interviews Performance Appraisals Opinion surveys For Any Other, please give details: Observation Checklist / job description Technical expert conference Critical incident

(7) What mode of training method is normally used in your organization? (Rate each from scale of 1 to 5, where 5 mean you extensively use that mode and 1 means you dont use that mode of training) Class room training from senior staff External consultants Role based training Business Games Job rotation Training Institutes Case Studies online training, E-learning

Senior management share there knowledge and experiences to find out what is needed and what is not needed For Any Other, please give details: (8) What is the percentage nature of Trainers in your esteemed Organization? % Internal % External % Training Institute %Consultants (9) You have any process for assessing the organizations (immediate and future) training needs and individual development needs?

Yes, by human resource department Yes, by outside consultants Yes, by each department head No (10)Which following issues you considered in assessing training needs? job skills, knowledge and ability new technologies, processes, products, services, market changes and community needs organizational issues, such as mission, objectives, cultural changes and customer orientation If any other, please

(11) Are employees permitted pay for time not worked while they attended training seminars outside organization? Yes, with pay Yes, without pay No, only after work hours No, only special cases (12) During the training period, what types of facility program you have? Accommodation facility Transportation facility

Meal facility (13) What are the important parameters considered for selection of trainer? ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ____________________________________________________ (14) How action plan for training is captured and followed upon? ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ _____________________________________________________ (15) Percentage of Total Employee Cost allocated for training and development Less than 1 percent of budget Around 1 to 2 percentage Around 3 to 5 percentage More than 5 percentage (16) Level of effectiveness of Training measured in your Organization (Write Yes or NO in the appropriate boxes) Reaction sheets) feedback (smile Learning measurement (Tests of learning) Financial results calculated) (ROI etc

Behavioural evaluation (performance check)

(17) Do you have any policy that states the organizations philosophy on employee training and development? Yes No If yes, please specify

Indicator

: 1 - Strongly Disagree 4 - Agree

2 - Disagree 5 - Strongly Agree

3 - Neutral

1. 2. 3. 4. 5.

In your work, you find it easy to apply the training you have received. . There are opportunities available for me to develop new skills. There are opportunities for me to cross train and learn new skills. I have the opportunities for career development within the company. Overall, how satisfied are you with the training you received for your present job? 6. How does the T & D system work? 7. How are training plans devised? 8. Are you provided with refresher trainings or follow-up trainings at a regular interval at what extent? Career Development 1. 2. 3. 4. 5. Promotion can motivate me to be more effectively Internal promotion for career development that can affect the employees Dual career tracks encourage and retain the potential employees to develop new competencies for development Upward mobility in hierarchy based can increase employees
Performance management and appraisal is one of the career development tools.

1 1 1 1 1

2 2 2 2 2

3 4 3 4 3 4 3 4 3 4 3 3 3 4 4 4

5 5 5 5 5 5 5 5

1 2 1 2 1 2

1 1 1 1 1

2 2 2 2 2

3 3 3 3 3

4 4 4 4 4

5 5 5 5 5

-----------------------------------THANK YOU----------------------------------------