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Prof Low Sui Pheng and Le Ha Dung, School of Design and Environment, National University of Singapore
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Learning from Manufacturing: JIT and MRP in Built Environment Education
Prof Low Sui Pheng and Le Ha Dung, School of Design and Environment, National University of Singapore
Published by the Centre for Education in the Built Environment Cardiff University, Bute Building, King Edward VII Avenue, Cardiff CF10 3NB
The views expressed in this Working Paper are those of the author(s) and do not necessarily reflect those of the Higher Education Academy Centre for Education in the Built Environment
Table of Contents
Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Introduction Just-In-Time Concept Material Requirements Planning Integration of JIT and MRP in Manufacturing Integration of JIT and MRP in Prefabrication Plants Analysis of Survey Results Conclusion 4 15 29 39 46 57 68 73 74 87
List of Abbreviations
Buildable Design Appraisal System Building and Construction Authority Construction Quality Assessment System Enterprise Resources Planning Gross Floor Area Horizontally Integrated Hybrid System Just-in-time Manufacturing Resources Planning Material Requirements Planning Single Minute Exchange of Die Toyota Production System Vertically Integrated Hybrid System Work-In-Process BDAS BCA CONQUAS ERP GFA HIHS JIT MRP II MRP SMED TPS VIHS WIP
1.0 1.1
paradigm for building production and procurement by combining highly efficient manufacturing techniques in factories and on construction sites and an open system for products and components, offering diversity of supply and building component configuration opportunities in the open market (Eichert and Kazi, 2007, p 7). Beyond this, it is also necessary to appreciate and understand the management systems adopted in manufacturing that have made the industry generally more productive than others. In the realm of productivity enhancement, a prominent system, the Toyota Production System in Japan led to the Just-In-Time (JIT) principles being implemented in many factories around the world. As the construction industry began to appreciate the advantages of borrowing and learning productivity principles from manufacturing through standardisation and repetition, it also encouraged the more widespread use of prefabrication technology. This being the case, the implementation of JIT principles within the construction fraternity has become more urgent. This is even more so in Singapore where building plans approvals are regulated through the BDAS which favours prefabrication. Following these developments in the construction industry, the educational institutions in Singapore can no longer teach and train building professionals in the traditional methods of production and procurement. The curriculum structures of tertiary institutions would need to move in tandem with recent developments in the construction industry in Singapore with respect to BDAS, prefabrication and JIT management. In this regard, the Department of Building at the National University of Singapore has risen to the challenge of incorporating such contemporary management skills in both its undergraduate and postgraduate students. In the BSc (Project and Facilities Management) programme, the JIT principles are taught in the module Quality and Productivity. This is also the case in the MSc (Project Management) programme where JIT principles are included in the module Project Management. However, during the course of JIT research in the construction industry in Singapore over the past 15 years, Low and Choong (2001a, b, c) found that JIT principles may not be applied in their entirety in some organisations because of understandable constraints. This was particularly evident in the prefabrication industry where the pull production mode of the JIT system gave way to the push production mode found in the Material Requirements Planning (MRP) system. This finding seems to suggest that JIT alone may not provide a complete picture without accounting for MRP within the larger setting of the construction industry. The integration of JIT and MRP appears to be a more realistic approach for classroom teaching. Consequently, while productivity in building-related courses in universities may be taught using the JIT system, university teachers should also appreciate the prevailing important industry practices and significant professional practice issues that can influence the wholesale adoption of JIT principles. University teachers should acknowledge that in certain settings, it would be more realistic to concurrently supplement the teaching of JIT principles with appropriate MRP concepts. However, the extent to which JIT and MRP
have been adopted concurrently in the construction industry remains unclear. An analysis is therefore required to establish the inter-play between JIT and MRP before teachers can claim to have taught professional practice issues realistically in construction-related courses in universities. The over-arching purpose of this study is to provide such an analysis for university teachers to adopt an appropriate pedagogy when teaching such courses. This analysis will be presented after the Buildable Design Appraisal System is described below.
1.2
requirements. The minimum score requirement is approximately 60. The minimum buildability score for mixed developments would be pro-rated according to the GFA of each type of development. BCAs objective in promoting buildability in the construction industry in Singapore seemed to have been achieved over the years through the BDAS. The average buildability scores for various categories of new building works have increased over the years and in some cases, were above the minimum benchmarks stipulated when the legislation first kicked in. The BDAS looks at the design and computes the extent to which the 3S principles are found. It covers the structural system and other major components such as the external and internal walls, doors and windows. Points are awarded based on the types of systems used. The more buildable the system, the more points are awarded. The points are then totalled to give the buildability score of the design. The BDAS appraisal system computes the buildable score of a design which covers three main parts:
1. Structural system
This area of the BDAS examines the different types of structural system that designers would use. This is effectively divided into four systems in the BDAS. The maximum buildable score for this system is 50 points. These four systems are: a) Precast concrete system b) Structural steel system c) Cast in-situ system d) Roof system
2. Wall system
This section of the BDAS garners a maximum of 40 points. The wall system may be one, or a combination, of the following: a) Curtain wall b) Precast concrete wall/panel c) Precast concrete formwork d) Precision block wall e) Traditional brick/RC and plaster wall f) Cast in-situ wall
Learning from Manufacturing: JIT and MRP in Built Environment Education h) Brickwall.
sense, a set of industry evaluation criteria, namely the BDAS and CONQUAS, can lend itself to evaluating the outcome of student project work.
1.3
Background
Manufacturing has been through a long evolution course for operation strategies. Prior to the popularity of the computer, inventory was controlled using reorder-point/reorderquantity type methods. During the 1960s, in the United States, Joseph Orlicky, Oliver Wight, and George Plossl together with other researchers developed a new system, which was called Material Requirements Planning (MRP) (Hopp and Spearman, 2004). After a slow start, MRP began to gather steam during the 1970s. Orlicky (1975) reported 150 implementations in 1971. By 1981, this number increased to about 8,000 (Wight, 1981). As it grew in popularity, MRP also grew in scope, and evolved in the 1980s into Manufacturing Resources Planning (MRP II), which combined MRP with Master Scheduling, Rough-Cut Capacity Planning, Capacity Requirements Planning, Input/Output control, and other modules. Hopp and Spearman (2004) highlighted that in 1984 alone, 16 companies sold US$400 million in MRP II software and by 1989, over US$1.2 billion worth of MRP II software was sold to American industry, constituting just under one-third of the entire software industry. By the end of the 1980s, MRP II was developed into a much more complex system called Enterprise Resources Planning (ERP). ERP contained modules for all business functions, from accounting and financing functions to marketing and human resources. As the 1990s drew to a close, ERP was witnessing its employment at a feverish rate. While MRP was steadily dominating in the United States, history was taking a different course in Japan. Several Japanese companies, most notably Toyota, developed the older reorder-point/reorder-quantity methods to a higher level. Starting from the 1940s, Taiichi Ohno of Toyota Motors (Japan) began to evolve a system, now known as the Toyota Production System (TPS), which would enable Toyota to compete with their American rivals. The system was designed to make goods; as much as possible, in a continuous flow (Ohno, 1988). As the success of Toyota Production System become more obvious, American researchers went to Japan to learn first-hand what was going on, and various books were written about the system, which was later named as just-in-time in those books. The first JIT book, published in 1981, was Driving the Productivity Machine: Production Planning and Control in Japan by Robert W. Hall. This was followed by Schonbergers Japanese Manufacturing Techniques: Nine Hidden Lessons in Simplicity in 1982 and Halls Zero Inventories in 1983. Not only American professors but also Japanese professors got on the train of JIT exploration. Shigeo Shingo wrote the Study of Toyota Production System from the Industrial Engineering Viewpoint in 1981. By 1983, Yasuhiro Monden published The Toyota Production System: an integrated approach to just-in-time; and two years later, Shigeo Shingo worked with Andrew P. Dillon on a book about setup
reduction, A Revolution in Manufacturing: the SMED System. Ohnos book Toyota Production System: Beyond Large-scale Production finally appeared in English in 1988. In the same year, Peter J. OGrady published the Putting the Just-in-time Philosophy into Practice: A Strategy for Production Managers, which discussed the implementation steps of JIT in manufacturing. In 1990, a landmark case study conducted by the Massachusetts Institute of Technology was published in The Machine That Changed the World by Womack and Jones (1990). This study made a comparison among American, European, and Japanese manufacturing techniques and concluded that Japanese methods, particularly those of Toyota, were vastly superior. In spite of some remarkable individual successes, both MRP and JIT contained their own weaknesses. OGrady (1988) pointed out that MRP system had a number of problems relating to the accuracy of the input, which significantly reduced the effectiveness of many MRP operations. Besides, MRP does not provide a detailed shop floor schedule, which makes the role of plant managers a difficult one. On the other hand, JIT has problems with its requirement for a quite stable demand so as to obtain a level production. This requirement narrows the option for JIT to be more suitable in repetitive manufacturing, while MRP is applied mostly in batch production. Companies integrating JIT in their operation strategies may encounter the risk of low service level due to shortage of products delivered to customers, since the JIT system does not include a high level of buffer inventory to meet a sudden rise in demand. As a nature of the evolution process, manufacturing managers sought for a more effective system which minimises problems embedding in MRP or JIT alone. One of the options for a better operation model was the integration of MRP and JIT into an integrated system, which meant that MRP and JIT could co-exist in one production plant. According to the argument of various researchers, the two systems could complement each other and establish an operation system with more varieties of products at a higher productivity level and higher service level. This is the broad picture of the current operation strategies for the manufacturing sector. For the construction sector, the view is not so clear. So far, there have been very few research studies on the application of MRP in the construction industry. The situation seems to be better for JIT, since there are numerous studies on how JIT can be employed to enhance the output of the construction process. However, the potential for the integration of MRP and JIT applied in the context of the construction industry has not yet been explored in depth. This study comes into place in the hope to fill the existing gap of current academic knowledge about MRP and JIT in construction, thus drawing lessons from the manufacturing sector.
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1.4
Literature Review
MRP is not a new philosophy in manufacturing management. A huge number of books, journal papers, conferences, etc had topics on MRP in manufacturing. However, the amount of academic research on MRP applied in construction is very limited and Low and Chan (1997) can be considered as the most noticeable study on this issue. The study focused on the prefabrication industry in Singapore and indicated that among the firms surveyed, 29% adopted only the traditional inventory control system for their manufacturing operations, 50% used a combination of both inventory control system and MRP, 14% employed MRP II, and only 7% did not adopt any of those above. The companies who used only the inventory control system maintained a regular demand of highly standardised precast concrete components. The firms who adopted the combination of systems tended to use the inventory control system for the more regular demand stock of highly standardised components while using MRP mainly to plan the production of nonstandardised, customised one-off components. The firms who employed MRP II were amongst the larger firms in the survey sample, who supplied the export markets. The systemless firms were the smallest ones amongst the firms surveyed. Regarding the application of ERP, Leitch (2003) reported a gloomy picture; five of the top United Kingdom (UK) construction industry players had initially proposed to spend 100 million on ERP software, but were then hit by a bout of jitters, with four of them putting off or shelving implementation plans altogether. The main reason for this situation in the UK was the fear that the hidden costs of installing the ERP system would be enormous. Some of those hidden costs were already discussed by Leitch (2002). Lim and Low (1992) wrote one of the earliest books about the application of JIT to boost productivity in the construction industry. The book concluded that although there are fundamental differences between the manufacturing and construction industries, it appears that some of the basic ideas of JIT can be applied, with suitable modifications, to the construction industry. Low and Chan (1997) was a further development of Lim and Lows (1992) work. While Lim and Low (1992) provided a general overview of the applicability of JIT in construction with particular emphasis in the area of materials management, Low and Chan (1997) examined how well the JIT concept could be applied to the off-site prefabrication industry whose nature is almost identical to that of the manufacturing industry. Choong (2000) found a very interesting inference in which the precasters in Singapore were able and ready to provide the logistical support for just-in-time deliveries of precast components to the job-site. However, on the demand side, the contractors were not ready to embrace the just-in-time system of delivery. Nevertheless, a minority of the contractors demonstrated mild interest in just-in-time deliveries and hinted that they were willing to
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share a little of the potential savings with the precasters through reimbursement of costs in logistical support. There was also some other in-depth research on specific aspects of JIT in construction. Most of these studies concluded that it was possible to apply the techniques of JIT in the construction industry with some modifications. Tan (1996) focused on the accounting procedures for material and time waste, to explore quantitative JIT measurements. Tay (1996) highlighted the role of human resource management in the modified JIT principles to gain success in eliminating waste. Mok (1998) focused on applying JIT into the site layout of the construction site to improve productivity and quality. Mok (1998) explained that by eliminating waste on site, controlling the movement of inventory coming into the site and within the site, and controlling the usage of mechanised plant and equipment, smooth work flow could be achieved. Chong (1999) examined whether ISO9000 would become a guideline and standard which JIT concepts could rely on to impose a smoother and easier implementation. Ang (1999) attempted to find out the problems that industrial practitioners encountered while applying JIT system in their construction projects. The author categorised those problems into industry-related and human related types and explained how the intensity of the problems could be reduced with some appropriate measures by various parties. Ang (2002) studied how JIT and 5-S principles might be integrated for site layout to improve productivity and quality. Show (2004) found out that the application of JIT principles to ramp-up light factory design would help reduce waiting time and double handling of goods during transportation; and also provided smooth flow of delivery to every unit with less damage to the quality of the goods. The most recent study about JIT in construction was Voo (2006). Voo fostered the attraction of employing JIT in the construction process by showing the fact that with JIT embedded in the operation, the interviewed projects could actually achieve construction cost savings by 20-30% of the total contract value, earlier project completion by half to one month, and better quality of final building outputs. Other than separate research on either MRP or JIT, there have been no academic works officially studying the integration of MRP and JIT which specifically addressed the construction industry. However, the picture is different for the manufacturing sector. There were many articles written on the co-existence of the two systems in manufacturing. These articles can be divided into two main groups. The first group of researchers paid attention to the vertical integration in which MRP played the role of a planner, while JIT dealt with the execution task. Some of these studies that should be mentioned are Louis (1989a, b), Bermudez (1991), Lee (1992), Sillince and Sykes (1993), Titone (1994), Landry et al. (1997), Pun et al. (1998), and Benton and Shin (1998). The other group of researchers tended to favour the horizontal integration in which some stages of the production line could operate under the aura of MRP while the rest of the stages worked with embedded JIT techniques. The latter group contained the works of Hodgson and Wang (1991a), CEBE Working Paper No. 14 12
Hodgson and Wang (1991b), Hirakawa et al. (1992), Takahashi et al. (1994), Takahashi and Soshiroda (1996), Pandey and Khokhajaikiat (1996), Wang and Xu (1997), Cochran and Kim (1998), Beamon and Bermudo (2000), and Geraghty and Heavey (2005).
1.5
Research Objectives
It is without doubt that prefabrication technology brings vast benefits to construction projects. Within the concrete precast plants, the use of formwork, reinforcement and concrete can be better controlled, thus wastage is reduced. Close monitoring and better assurance of the quality of raw materials, together with the use of steel forms, produce finished products that are of superior quality. The components and their detailing can be standardised to reap economies of scale. Prefabrication also enables a less labourintensive and faster production of building components (Lim and Low, 1992). More than that, erection of the structure can be easier and quicker using precast components. However, precast components do offer all the above advantages with a higher price tag. In order to promote prefabrication technology, precasters need to work effectively to reduce production costs as much as possible and yet still meet the need for a greater variety of products. Since the manufacturing sector has always been a leading sector as far as operation strategies are concerned, efforts have been poured in to duplicate what has been successfully done in manufacturing and bring these to the construction industry. Due to a quite similar environment with a typical manufacturing plant, off-site prefabrication plants seem to be the most convenient starting point to bring in the concepts of operation strategies which are not so new in the manufacturing but have not yet been disseminated in the construction sector (Low and Chan, 1997). The purpose of this study is: a) To examine the extent to which the concrete precasters in Singapore have applied the concept of JIT in their production plants. b) To understand what are the major problems which precasters need to consider when applying JIT in their operation strategies. c) To examine the current adoption of MRP, MRP II and ERP in the concrete precasters plants.
d) To understand what are the major problems which precasters encounter while adopting MRP, MRP II and ERP or what are the main reasons why they choose not to adopt any of those. e) To study the feasibility of applying both JIT and MRP in the precasters production plants.
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f)
To recognise whether vertical integration or horizontal integration has more potential to penetrate into the construction industry.
1.6
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2.0 2.1
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As the victory of JIT became undeniable, quality experts W. E. Deming and J. M. Juran lectured on the need for American producers to adopt many JIT principles from their Japanese competitors (Chase et al. 2006).
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Learning from Manufacturing: JIT and MRP in Built Environment Education 6) Flexibility opens doors; 7) Travel light and make numerous trips like the water beetle; 8) More self-improvement, fewer programmes, less specialist intervention; and 9) Simplicity is the natural state. Monden (1983) asserted that TPS included eight principles: 1) Kanban system to maintain JIT production; 2) Production smoothing to adapt to demand changes; 3) Shortening of the setup time for reducing the production lead time; 4) Standardisation of operations to attain line balancing; 5) Process layout and multi-functional workers for the flexible work force concept; 6) Improvement activities by small groups and suggestion system (quality control circle) to reduce the work force and increase worker ; 7) Visual control system (Andon) to achieve autonomation concept; and 8) Functional management system to promote company-wide quality control. Taiichi Ohno (1988) provided no clear framework but rather a collection of various techniques that were practised at Toyota plants, such as cost reduction via elimination of wastes, kanban system, autonomation, emphasis on teamwork instead of individual work assignment, production levelling, small lot sizes, and quick setup. OGrady (1988) came up with four main pillars of the JIT philosophy, attack fundamental problems; eliminate waste; strive for simplicity; and devise systems to identify problems. Low and Chan (1997) reckoned eight distinctive features and broad principles were embedded in the JIT concept: 1) Attacking fundamental problems; 2) Elimination of waste; 3) The Kanban or Pull system; 4) Uninterrupted work flow; 5) Total quality control concept; 6) Top management commitment and employee involvement; 7) Supplier and client relations; and 8) Continuous improvements.
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Learning from Manufacturing: JIT and MRP in Built Environment Education Vollmann et al. (2005) put forward the overview of the goals and building blocks of JIT concept as following:
2.2
JIT Goals
The framework suggested by Vollmann et al. (2005) indicates that the ultimate goal of JIT is a balanced system, that is, one that achieves a smooth, rapid flow of materials and/or work through the system. The idea is to make the process time as short as possible by using resources in the best possible way. The degree to which the overall goal is achieved depends on how well certain supporting goals are accomplished (Stevenson, 2005). Disruptions have negative effects on the whole system by hindering the smooth flow of products; therefore it is inevitable to set elimination of disruptions as one of the supporting goals. The sources of disruptions may originate from poor quality, equipment breakdowns, changes to schedule, and late deliveries. As long as these potential sources of problems are
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catered for, the uncertainty that the system must deal with will be reduced and there will be a better chance that the targeted balanced, rapid flow will happen. A flexible system is the one that is robust enough to handle a mix of products, often on a daily basis, and to handle changes in the level of output while still maintaining balance and throughput speed. This enables the system to deal with some uncertainty. In other words, a flexible system is a means to keep the ultimate goal practically feasible. To facilitate the flexibility of the system, reduction of setup and lead times is critical. The last but not least supporting goal of JIT is to eliminate waste. Waste can be defined as anything other than the minimum amount of resources which are absolutely essential to add value to the product (Rawabbdeh, 2005). It represents the unproductive resources, thus a systematic and continuous identification and elimination of waste can free up resources and lead to increased efficiency, improved productivity and enhanced competitiveness. Generally, companies that work towards the elimination of waste in their manufacturing processes realise the following benefits: lower raw material stock, work-inprocess and finished goods inventories which reduce the associated holding cost; higher levels of product quality; increased flexibility and ability to meet customer demands; lower overall manufacturing costs; and increased employees involvement (Chase et al., 2006). Reduction of all non-productive activities eventually saves time and allows more resources to be allocated to improving throughput and profitability. From a practical perspective, Shigeo Shingo (1981) classified waste into seven types: 1) Waste from overproducing - involves excessive use of manufacturing resources due to producing more than enough for the fear of shortage; 2) Waste of waiting time requires additional space, delays the work; 3) Transportation waste increases material handling due to temporarily re-arranging and moving inventories; 4) Processing waste makes unnecessary production steps, scrap; 5) Inventory (raw material, work-in-process and finished goods) waste adds cost to production due to extra handling, extra space, extra interest charges and so on; 6) Waste of motion involves unnecessary picking and placing or any wasteful movement due to the unreasonable process design and layout; 7) Waste from product defects requires rework costs and leads to possible lost sales due to customer dissatisfaction. According to Rawabbdeh (2005), the seven types of waste can then be categorised into three main groups related to: man, machine and material by means of activities or conditions that affect the fourth, namely, money. The man-group contains the waste of
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waiting, motion, and overproduction; the machine-group contains over-processing waste; and the material-group contains transportation, inventory and defects waste. However, man and material overlap in overproduction waste, whilst machine and material overlap in defect waste. Figure 2 shows this classification.
2.3
Product Design
Standard parts: The use of standard parts means that workers have fewer parts to deal with, and training time and cost are reduced. Purchasing, handling, and checking quality become more routine and lend themselves to continual improvement. Another important benefit is the capability to use standard processing. Modular design: Modular design is an extension of standard parts. It is a form of standardisation in which component parts are grouped into modules that are easily replaced or interchanged. Instead of dealing with numerous individual parts, workers only need to work on a handful of modules. This greatly simplifies assembly, purchasing, handling, training, and so on. Quality built in: JIT lays stress on high quality products due to the fact that poor quality creates delay or idles on the system if defects are found and rectification work is needed. In order to reach and maintain a high standard of quality, considerations in quality improvement and quality assurance are designed into the product and the production process at the design or conceptualisation stage. The earlier the quality is built into the product or process, the wider the cost of design quality can be spread over units; and the deeper the benefits can travel within the organisation.
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Concurrent engineering: This means bringing engineering designer and manufacturing personnel together early in the design stage in order to grab the expertise of the manufacturing personnel, and ensure the technical feasibility and cost-efficiency of the products. It also results in a major shortening of the product development process, which could be a key competitive edge. This concept further develops the quality built in idea.
Process Design
Small lot sizes: Small lot sizes in both the production process and deliveries from suppliers yield a number of benefits that enable the JIT system to operate effectively.
Figure 3: JIT versus large lot run sizes Firstly, with small lots moving through the system, in-process inventory is considerably less than it is with large lots. This reduces carrying costs, space requirements, and clutter in the workplace. Secondly, inspection and rework costs are less when problems with quality occur because there are fewer items in a lot to inspect and rework. Thirdly, small lots permit greater flexibility in scheduling. As described in Figure 3, using small lots, a JIT system would frequently shift from producing A to producing B and C on a daily basis, instead of long production runs of each product, one after another (Stevenson, 2005). This flexibility enables the JIT system to respond more rapidly to change in customer demands for output: JIT can produce just what is needed, when it is needed. Setup time reduction: Small lots and changing product mixes require frequent setups. Unless these are quick and relatively inexpensive, the time and cost to accomplish them can be prohibitive. Moreover, long setup time requires holding more inventory than with a short setup time. Hence, deliberate effort is required to reduce setup time; and workers are usually a valuable part of the process. In addition to training workers to do their own setup with simple and standardised procedures, multi-purposed equipment or attachments can also help to reduce job changeover time. Group technology (the grouping into part families of items with similar design or manufacturing characteristics) can add on the setup cost and time reduction by capitalising on similarities in recurring operations. For instance,
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parts that are similar in shape, materials, and so on, may require very similar setups. Processing them in sequence on the same equipment can reduce the need to completely change a setup; only minor adjustments may be necessary. Manufacturing cells: JIT contains multiple manufacturing cells, which are groups of closely located workstations dedicated to the production of a limited number of similar parts. The cells contain the machine and tools needed to process families of parts having similar processing requirements. Among the important benefits of manufacturing cells are reduced changeover times, high utilisation of equipment, and ease of cross-training operators. Lower level of inventory: This includes all three types of inventory: raw materials stock, work-in-process inventories, and finished goods. Without distinction of type, inventories are buffers that tend to keep problems hidden from view (OGrady, 1988), make problems become less obvious and less serious and eventually remain unsolved. It is also a tremendous burden in cost and space to carry excessive inventory. The JIT approach is to pare down inventories gradually in order to uncover problems. Quality improvement: Quality improvement focuses on never-ending finding and eliminating the causes of problems. One useful mechanism used by the JIT system to achieve quality improvement is autonomation (or jidoka in Japanese). According to Monden (1983) Jidoka automatically detects defects during production using foolproof instruments, then stops the production line to correct the cause of the defects. The halting of production forces immediate attention to the problem; investigation is conducted, and corrective action is taken. Consequently, quality is continuously improved. Production flexibility: JIT applies various techniques to reduce bottle-necks, and increase production flexibility. Knod and Schonberger (2001) suggested some guidelines for increasing production flexibility by using small lot sizes, reducing setup time, employing preventive maintenance, cross-training workers, using small units of capacity, and so on.
Personnel/Organisational Elements
Workers as assets: Instead of treating workers as a production cost, JIT empowers workers with more authority to make decisions than their counterparts in the traditional system. Well-trained and motivated workers are the heart of a JIT system. Cross-trained workers: Workers are cross-trained to perform several parts of a process and operate a variety of machines. This adds to system flexibility because workers are able to help one another when bottle-necks occur or when a co-worker is absent. It also eases the scheduling issue due to less constraint in the workers capabilities. Continuous improvement: Workers in a JIT system have greater responsibility for quality than workers in traditional systems, and they are expected to be involved in non-stop
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problem solving. The intent is to continually identify and eliminate the problem, or at least greatly reduce the chances of it recurring. Some companies in Japan use andon a system of lights used at each workstation to signal problems or slowdowns. Each workstation is equipped with a set of three lights. A green light means no problems, an amber light means a worker is falling a little bit behind, and a red light indicates a serious problem. The purpose of the light system is to keep others in the system informed and to enable workers and supervisors to immediately see when and where problems are occurring. Not only workers but also all levels of management are encouraged to actively support and become involved in problem solving to achieve continuous improvement or kaizen in Japanese term. Cost accounting: Traditional accounting methods sometimes distort overhead allocation because they allocate it on the basis of direct labour hours. While labour cost does not constitute all production cost, other costs need to be taken into account. Thus, JIT applies activity-based costing, which allocates overhead to specific jobs based on their percentages of activities. Leadership/project management: In JIT, managers are expected to be leaders and facilitators, not order givers. JIT encourages two-way communication, and a high level of support and commitment from managers.
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In other words, JIT communication moves backwards; each workstation or customer communicates its need to the preceding work station or supplier (see Figure 4).
Each stage of the system is tightly linked. Material is pulled through the system only when there is demand.
Figure 4: JIT pull system Work moves just in time to the next station based on the demand pulled by the next station; stocks do not pile up at the warehouses and wait to be sold but rather are produced on the basis of customer demand (Hopp and Spearman, 2004). Visual systems Kanban Cards: There are various ways to communicate demand for work or materials from the preceding station, but so far the Kanban cards system is the most effective. Figure 5 shows how a two-card Kanban system works.
Figure 5: A two-card Kanban system The move cards authorise the workers from the next station coming to the previous station to take the parts needed for his work. The production cards are a signal for the worker at the previous station to start to produce in response to the demand of the next station. A two-card can become a one-card Kanban system if the card is used to serve both
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purposes of moving and producing material. By controlling the number of Kanban cards available, managers can loosen or tighten the amount of inventory (Hopp and Spearman, 2004). Close vendor relationships: The JIT system typically has close relationships with vendors or suppliers, who are expected to provide frequent small deliveries of high-quality goods. The burden of ensuring quality shifts to the vendor in the sense that vendors can be relied on to deliver high-quality goods without the need for buyer inspection. Furthermore, instead of dealing with numerous suppliers as in the traditional system, JIT employs a tiered approach for suppliers as represented in Figure 6.
Figure 6: Traditional supplier network compared to supplier tiers The team of suppliers in the tiered approach reduces significantly the complexity of the procurement methods. Each supplier bears full responsibility for the quality of its portion of the product. Reduced transaction processing: Unnecessarily excessive transactions are a cost burden for any organisation. The JIT system cuts transactions costs by reducing the number and the frequency of transactions. Some practices can be direct deliveries of goods from suppliers to production floor which bypasses the warehouse entirely, trustworthily high quality material from suppliers which eliminates the need for buyers inspection, use of bar coding, etc. Preventive maintenance and housekeeping: Preventive maintenance is a proactive approach which maintains equipment in good operating condition and replaces parts that have a tendency to fail before they actually do fail. The goal is to reduce the incidence of breakdowns or failures.
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Housekeeping means maintaining a workplace that is clean and free of unnecessary materials, because those materials take up space and may cause disruptions to the work flow. The JIT system often links housekeeping with the 5-S principles. According to Monden (1983), 5-S represents the Japanese words Seiri (clearly separating necessary things from unnecessary ones and abandoning the later), Seiton (neatly arranging things in order for ease of use), Seison (continually maintaining cleanliness), Seiketsu (standardising cleanup activities to make these actions specific and easy to perform) , and Shitsuke (encouraging discipline among workers)
2.4
JIT II
Atkinson (2001) pointed out that in some companies - such as IBM, Motorola, Siemens and Sun Microsystems, - the JIT concept grows into JIT II where a supplier representative works in the companys plants, making sure that there is an appropriate supply on hand. The rationale for JIT II is that suppliers have more expertise on the parts they supply than their customers do, hence they can manage their parts better and also can provide some beneficial suggestions to improve the production process.
2.5
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4) Gradually convert operations, beginning at the end of the process and working backward. At each stage, make sure the conversion has been relatively successful before moving on. 5) As one of the last steps, obtain support and cooperation of suppliers, convert suppliers to JIT and be prepared to work closely with them. Managers need to know beforehand that converting from a traditional system to a JIT system may not be a smooth process and it requires a lot of effort to be poured in. OGrady (1988) even listed down nine potential pitfalls that may result in the failure of JIT implementation. Hence, firms with the ambition to reach the summit of the JIT mountain must prepare to counter-attack all the obstacles to conversion.
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3.0 3.1
MRP concept
The earliest mechanism used to manage inventory was the reorder-point/reorder-quantity system. Under the reorder-point system, the depletion in the supply of each inventory item was monitored and a replenishment order was issued whenever the supply dropped to a predetermined quantity the reorder point (Orlicky, 1975). This system suffered from two main difficulties. One was the enormous task of setting up schedules, keeping track of large numbers of parts and components, and coping with schedule and order changes. The other was a lack of differentiation between independent demand (end-items or finished goods) and dependent demand (raw materials, subassemblies, components) (Stevenson, 2005). During the 1960s in the United States, led by computer manufacturers - in particular, IBM there was a wave of widespread use of computers in business. As a result, a new manufacturing planning and control system called material requirements planning (MRP) was disseminated among American manufacturers. Joseph Orlicky, one of the major MRP innovators, defined MRP as following: A material requirements planning (MRP) system, narrowly defined, consists of a set of logically related procedures, decision rules, and records (alternatively, records may be viewed as inputs to the system) designed to translate a master production schedule into time-phased net requirements, and the planned coverage of such requirements, for each component inventory item needed to implement this schedule (1975, p 21). In other words, MRP is a computer-based information system that translates master schedule requirements for end items into time-phased requirements for sub-assemblies, components, and raw materials (Stevenson, 2005, p 576). It works backward from the due date using lead time and other information to determine when and how much to order. The main purposes of a basic MRP system are to control inventory levels, assign operating priorities for items, and plan capacity to load the production system (Chase et al. 2006).
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Components of MRP
The components of MRP are presented in Figure 8.
Figure 8: Components of MRP The primary inputs of MRP are a bill of materials, which details the composition of a finished product; a master schedule, which details how much finished product is desired and when; and an inventory records file, which details how much inventory is on hand or on order. The planner processes this information to determine the net requirements for each period of the planning horizon. Outputs from the process include planned-order schedules, order releases, changes, performance-control reports, planning reports, and exception reports (Stevenson, 2005).
3.2
MRP Input
31
warehouses to build up seasonal inventories, the demand for each particular end-item within the groups is specified. Figure 9 illustrates what a master schedule looks like.
Item: X Quantity
2 700
Week number 3 4 5
8 900
Figure 9: A master schedule for end item X The master schedule separates the planning horizon into a series of time periods or time buckets, which are often expressed in weeks. However, the time buckets need not be of equal length. In fact, the near-term portion of a master schedule may be in weeks, but later portions may be in months or quarters. Usually, plans for those more distant time periods are more tentative than near-term requirements (Stevenson, 2005). Although a master production schedule has no set time period, it is important that the master schedule covers the stacked or cumulative lead time (the sum of the lead times that sequential phases of a process require, from ordering of parts or raw materials to completion of final assembly).
A(2)
2 3
C(3) F
E(2)
Figure 10: A product structure tree for end-item X In Figure 10, end-item X is composed of two As and one B. Each A requires three Cs and one D; while each B requires one D and two Es. Similarly, each C is made up of one F. These requirements are listed by level, beginning with 0 for the end item, then 1 for the
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next level, and so on. The items at each level are components of the next level up and, as in a family tree, are parents of their respective components.
3.3
MRP Processing
MRP processing takes the end-item requirements specified by the master schedule and "explodes" them into time-phased requirements for assemblies, parts and raw materials using the bill of materials offset by lead times. The determination of the net requirements is the core of MRP processing.
Figure 11: MRP Processing Gross requirements are the total expected demands for an item or raw material during each time period. These quantities are derived from the master production schedule or the planned-order releases of their immediate "parents". Scheduled receipts are open orders (orders that have been placed) and are scheduled to arrive from vendors or elsewhere in the pipeline by the beginning of a period. Projected on hand are the expected amounts of inventory that will be on hand at the beginning of each time period: scheduled receipts plus available inventory from last period. Net requirements are the actual amount needed in each time period. In addition to subtracting projected inventory on hand from gross requirements, net requirements are sometimes adjusted to include safety stock and an allowance for waste.
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Planned-order receipts are the quantities expected to be received by the beginning of the period. Under lot-for-lot ordering (lot size = 1), this quantity will equal net requirements. Under lot-size ordering, the order size must be in multiples of the lot size, thus this may exceed net requirements. Any excess is added to available inventory in the next time period. Planned-order releases are the planned amount to order in each time period; equal planned-order receipts offset by lead times. This amount generates gross requirements at the next level in the assembly or production chain. When an order is executed, it is removed from "planned-order releases" and entered under "scheduled receipts". As time passes, the plans need to be updated and revised to reflect the moving horizon over time since old orders will have been completed while new orders enter; also there may have been some changes in quantities, delays, missed deliveries, and so on. Orlicky (1975) suggested that MRP records could be updated using either the regenerative system (approach that updates MRP records periodically) or net-change system (approach that updates MRP records continuously).
3.4
MRP Output
The MRP system has the ability to provide management with a fairly broad range of outputs. These are often classified as primary reports, which are the main reports, and secondary reports, which are optional outputs.
Primary reports
1) Planned orders: indicating the amount and timing of future orders. 2) Order releases: authorising the execution of planned orders. 3) Changes: Revising planned orders, including changes of due dates or order quantities and cancellations of orders.
Secondary reports
1) Performance-control reports: evaluating the system operation by measuring deviations from plans, including missed deliveries and stockouts, and by providing information that can be used to assess cost performance. 2) Planning reports: including purchase commitments and other data that can be used to assess future material requirements. 3) Exception reports: calling attention to major discrepancies such as late or overdue orders, excessive scrap rates, reporting errors, and requirements for nonexistent parts.
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The wide range of outputs generally permits users to tailor-make MRP to their particular needs.
3.5
Manufacturing
No
Figure 12: An overview of MRP II Normally a firm generates a master schedule in terms of what is needed and not what is possible. The initial schedule may or may not be feasible given the limits of the production system and availability of materials when end-items are translated into requirements for
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procurement, fabrication, and assembly. Unfortunately, the MRP system cannot distinguish between a feasible master schedule and an infeasible one. Orlicky (1975) highlighted that "MRP is capacityinsensitive in that it will call for the production of items for which capacity may not, in fact, exist". Consequently, MRP was developed into MRP II to include the capacity requirements planning activity which compares the MRP output to the available capacity and materials via load reports. If it turns out that the requirements based upon the current master schedule is not feasible, management needs to decide to increase capacity (through overtime or subcontracting) or to revise the master schedule (Stevenson, 2005). MRP II also seeks for the appearance of finance and marketing personnel in the establishment of the production plan. The purpose for having these functional areas work together with manufacturing people is to tap on the expertise of each department and increase the likelihood of developing a plan that works. Moreover, because each of these functional areas has been involved in formulating the plan, they will have reasonably good knowledge of the plan and more reason to work toward achieving it. One of the most successful MRP II users of the last 15 years is the Coca-Cola Company. Coke assimilated MRP II into their management culture as a structure and approach for improving how they manage business. Eight different sites on four continents have achieved Cokes Class A recognition, and more are on the way (Chase et al., 2006).
3.6
Web site
http://www.amsoftware.com http://www.baan.com http://www.i2.com http://www.manugistics.com http://www.oracle.com http://www.peoplesoft.com http://www.sap.com
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Like MRP II, it typically has a MRP core. ERP represents an extended effort to integrate all departments and functions across a company onto a single computer system that can serve all those different departments' particular needs (Lamonica, 1999). It permits information sharing among different areas of an organisation in order to manage the system more effectively (Stevenson, 2005). SAP AG, a German firm, is one of the world leaders in providing ERP software. Its major product is known as R/3. Many of the world's largest companies use the software, including Baxter Healthcare, Exxon, and even the software giant Microsoft. R/3 consists of four major modules: Financial Accounting, Human Resources, Manufacturing and Logistics, and Sales and Distribution. The R/3 applications are fully integrated so that data are shared among all applications (Chase et al., 2006) (See Figure 13).
Figure13: R/3 Application modules As an enterprise-wide integrated system, various ERP success stories have been reported. Particularly, Singapore-based Flextronics International has rolled out ERP to its 26 locations around the globe (Plotkin, 1999).
3.7
37
In order to implement and operate an effective MRP system, it is necessary to have: 1) A computer and the necessary software programs to handle computations and maintain records; 2) Accurate and up-to-date master schedules, bills of materials and inventory records; and 3) Integrity of file data. Accurate inputs are absolutely crucial for a successful MRP system. For bills of materials, errors at one level become magnified by the multiplication process used to determine quantity requirements. Inaccuracies in master schedules and inventory records can lead to ordering too many of some items and too few of others, which in turn contributes to wasted resources, failure to stay on schedule, missed delivery dates, and poor customer service.
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4.0 4.1
INTEGRATION OF JIT AND MRP IN MANUFACTURING Rationale for Integration of JIT and MRP in Manufacturing
JIT is often referred to as a "pull" system since the production of the previous work stations are pulled by the demand of the next stations. Conversely, MRP is usually considered as a "push" system since each work station produces up to the quantities stated in the MRP output reports and push their parts to the next station regardless of whether there is an actual need for their parts. The traditional viewpoint was that JIT and MRP could not exist in one entity due to the opposite characteristic of pull and push. However, taking a closer look at each system can reveal a contrary picture in which JIT and MRP indeed complement each other. JIT does not provide a broad view at planning level of the operational process; while in this area MRP is considered as a strong planning system. MRP does not provide a detailed shop floor schedule and often over-produces if the input data is not accurate; while JIT is a superior execution system on the shop floor. JIT requires a stable demand to maintain a level production, which narrows the application of JIT to almost repetitive manufacturing. In the meantime, MRP offers a larger allowance for variety since the system is most suitable for batch production. The MRP system encounters inaccuracy of input due to the lack of update from the shop floor while JIT's strength is to keep everything on the shop floor under control. Organisations working with JIT may sometimes be at a risk of shortage of goods since the system endeavours to cut down the inventory level and limits safety stock; inversely, the MRP system's job is to forecast demand, undertake production and pile up inventory beforehand. Owing to all these complementary attributes, it is rational to examine the potential of combining or integrating the best features of both JIT and MRP systems in order to develop a further advanced system in planning and controlling manufacturing operation (Low and Chan, 1997). These integrated systems are often referred to as hybrid systems.
4.2
39
HIHS consists of one level where some production stages are controlled by MRP and other stages by JIT. This type is more suitable for multi-stage production processes.
4.3
Components forecasting
40
Figure 14 depicts the general framework of VIHS as a matrix of the functions divided into a planning and an execution phase and grouped into the four management activities demand management, inventory management, capacity management and quality management. The top half of the figure represents the planning phase of the vertical hybrid production system. It resembles a conventional MRP-based system composed of a stable master production schedule, a bill of materials and the corresponding inventory record for each product as the input data (refer to chapter 3 for further details of the MRP system). The bottom half shows the execution portion of the hybrid production system. The JIT system, consisting of four building blocks as explained in chapter 2, directs the production floor and vendor to produce exactly the required number of components. Parts arrive just in time when they are required. Production is authorised through consumption of the previous work station. The main principle of VIHS is plan work, but produce what is consumed (Lee, 1993). As a planning tool, MRP anticipates and addresses the uncertainties inherent in the production lines; while as an execution system, JITs task is to reduce the complexity of the manufacturing process.
Figure15: Example of the use of MRP to counteract long lead times The example in Figure 15 shows the lead times for operations 1, 3, and 4 are one day each, whereas for operation 2 it is 17 days. This would often be the case where operation 2 was completed outside the JIT shop. Under these circumstances, it could take information about demand more than 18 days to reach operation 1 from operation 4. Clearly this could cause many problems if demand changes dramatically. In such cases,
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effort should be made to reduce the long lead times, but where it is difficult or impossible to do so (as with specialised raw materials, for example) an MRP system can be used to speed up feedback of information to the early operation. The MRP system inputs the future demand and evaluates the requirements for materials and components. The output from the MRP system can be fed directly into the early operations (operation 1 in Figure 15) so that these early operations will receive early notification of any changes in demand. In this manner, the information for operation 1 arrives, not from operation 2 but from the MRP system (OGrady, 1988). If a sudden rise in demand is anticipated, operation 1 will receive the information much earlier due to the forward-looking production triggering characteristics of an MRP system in which production is planned ahead based on future requirements (Lee, 1993). Thus, operation 1 will get enough time to prepare production of enough components or parts. Consequently, the risk of facing a shortage of inventory is reduced significantly and the service level is improved at a lower cost. Secondly, MRP facilitates the coordination of various shop floors. MRP is a computerised system while JIT with Kanban cards is a manual system. A major benefit of the JIT system is its simplicity; a major benefit of MRP is its ability to handle complex planning (Stevenson, 2005). In cases where there are multiple shop floors, MRP plays a very productive part in tracking the information, linking the shop floors via providing faster and more accurate information transferred among them. Figure 16 diagrammatically demonstrates that the MRP system can integrate the activities of different shops to ensure that sufficient raw materials and components are delivered.
Thirdly, MRP provides the means for an automated Kanban system which automatically recalculates the numbers of all the identified Kanban cards each time MRP is generated. It automatically creates and downloads a purchase order to the supplier when a suppliers Kanban item is triggered by consumption (Louis, 1997). Lee (1993) also agreed that computerised [MRP] systems can be used to monitor vendor delivery performance, to CEBE Working Paper No. 14 42
determine group efficiency measurements, to inform suppliers of parts demand, to track inventory, to consolidate part numbers, to facilitate re-planning, and to identify opportunities for order quantity and safety stock reductions (p 6). Overall, the automated Kanban system reduces the time and effort required to operate the production process via computerising and automating, where possible, the activities that are previously done manually.
Assessment of VIHS
As it can be seen from the above discussion, the two systems of JIT and MRP do not resist each other in VIHS but rather interact and lend assistance to each other. The combined system weeds out the individual weaknesses and reinforces the individual strengths of JIT and MRP. However, VIHS has one main disadvantage which is that MRP calculations must be performed for each stage in the production system. With comparison to HIHS, which will be discussed later, VIHS is more complex to implement.
4.4
43
inventories pile up to form buffering stock. From stage 4 onwards, the production of each workstation is controlled by the pull from the real demand of the next stage, i.e. each workstation is working under the JIT philosophy. For a more advanced model of HIHS, each production stage is not fixed to one production system but can rather switch between push and pull control depending on whether demand can be forecasted reliably or not (Hirakawa et al., 1992). Cochran and Kim (1998) noted that HIHS could have a movable junction point between a push sub-system and a pull sub-system (p 1142).
Assessment of HIHS
Various research has been conducted to compare the effectiveness of HIHS to pure pull or pure push systems. Hodgson and Wang (1991a and 1991b) developed a Markov Decision Process model for HIHS. The model solved problems using both dynamic programming and simulation for several production strategies, including pure pull, pure push, and integrated ones. Hodgson and Wang (1991a and 1991b) found that for both the four and five stage production system, a strategy where production downstream stage 1 and 2 pushed and all other upstream stages pulled was demonstrated to result in the lowest average system cost. The authors argued their findings from the control and information structure viewpoint. They indicated that the pure pull strategy was a group of decentralised controllers without any real-time coordination. The system focused on the local goal of each decentralised controller, which was to satisfy the local demand subject to the available local supply, instead of paying attention to the global goal of meeting end-users
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demand while saving inventory expenses. On the contrary, the structure of the pure push strategy was centralised control. Each stage had to obey the production commands given by the central computer. The intent of the commands was to achieve a global goal. In this scenario, individual controllers had no ability to affect the local inventory situation independently. This meant that the pure push strategy could not achieve the desired inventory situation at all stages. Finally, the horizontal hybrid system, in Hodgson and Wangs (1991a and 1991b) standpoint, appeared as a superior strategy containing a group of decentralised controllers with a centralised coordinator. Individual controllers had the ability to adjust their inventory situations to meet the local demand; but their material supply was controlled, in part, by the central computer. Pandey and Khokhajaikiat (1996) extended Hodgson and Wangs (1991a and 1991b) model to allow for the inclusion of raw material constraints at each stage. The authors concluded that the horizontal hybrid strategy in which the initial stages (1 and 2) operated under push control and the remaining stages operated under pull control was the best strategy when raw material constraints applied only to the initial stages. Wang and Xu (1997) reconfirmed Hodgson and Wangs (1991a and 1991b) findings by investigating four 45-stage manufacturing systems and suggested that the optimal horizontal hybrid strategy outperformed pure pull or push strategies. Beamon and Bermudo (2000) published a further specific result stating that statistically it can be concluded that the hybrid system at 95% confidence level outperforms the pure pull system in terms of lead time and outperforms the pure push system in terms of work-inprocess inventory (p 354). Overall, HIHS is suitable for application in multi-line, multi-stage production systems. Comparing to VIHS, HIHS is easier to model the key performance measures and their interactions (Cochran and Kim, 1998). For both VIHS and HIHS, the use of either JIT or MRP does not preclude the use of the other; only that, in effect, some situations are more conducive to a JIT approach, others to an MRP approach (Stevenson, 2005).
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5.0 5.1
INTEGRATION OF JIT AND MRP IN PREFABRICATION PLANTS Precast Concrete Production as a Kind of Manufacturing
Chan (1994) listed twelve different points between the construction industry and manufacturing which are: 1) 2) 3) 4) 5) 6) 7) 8) 9) 10) 11) 12) Vagaries of weather; Unique one-off nature of construction operations leading to absence of economies of scale; Ease of automation and robotisation; Certainty and problem identification; Designer-producer homogeneity; Immediate appraisal and possession; Influence of economic performance; Owners involvement; Safety provision; Organisational structure: short-term nature of construction; Mobility; and Marketing management.
Ang (1999) added onto the list some other differences such as complex communication and coordination, restrictions imposed by building regulations, and segmentation of the construction industry. However, most of these deviations happen on the construction sites during the transporting, unloading, lifting, and installing process of the precast components. This is after the components have reached the final stage of production and are ready to be delivered to the clients. In terms of supply chain movement, the part from the precaster to the main contractor or the owner reflects a pool of dissimilarities between construction and manufacturing, which calls for appropriate adjustments prior to the application of any management concepts from manufacturing to the construction industry. However, as long as it is still within the production process, which means still belonging to the process from the raw materials vendors to the precasters, the gap between a prefabrication plant and a manufacturing plant is not that wide. In reality, the production process at the prefabrication plants share many similarities with that of the manufacturing plants and this promises a vast potential of bringing managerial systems originating from manufacturing to the construction industry.
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Due to the off-site environment, production at prefabrication plants is, in fact, a particular type of manufacturing. Instead of producing some normal industrial products such as cars, airplanes, computers, televisions, mobiles phones, etc. the prefabrication plants manufacture precast concrete components which are then transported to construction sites for installation. Thus, in a broad sense, concrete prefabrication is almost like a normal manufacturing process with various stages or workstations operating within the precast plants.
Concrete mixing
Concrete curing
47
Figure 18 illustrates a typical flow of the production process of precast concrete components. The production can be roughly divided into six groups of processes which are (1) cutting, bending and fixing reinforcement bars; (2) mixing concrete in in-house concrete batching plants; (3) preparing cast-in items (window frames, mounting brackets, prestressing tendons, connecting hooks, etc.) and finishes requirements (architectural tiles or special surface treatment); (4) moulding formwork according to the specifications stated in the contract with the main contractor or client; (5) casting and curing the concrete components; and (6) demoulding formwork to get the finished precast components. The second group can be eliminated if the plant uses external ready-mixed concrete. Of course, the production of precast concrete components cannot be totally the same as the production process of a typical manufacturing product. Some adjustments are still needed to align some differences between the two industries due to the influence of the complexity and high uncertainty in demand of construction businesses. These adjustments are discussed in the next sections.
5.2
JIT Goals
The ultimate goal of the JIT system remains the same whether it is applied in the manufacturing or precast concrete plants. JIT seeks for a balanced and rapid flow of raw materials, work-in-process ingredients and finished precast components throughout the production process. In order to achieve this ultimate goal, the JIT system at precast concrete plants follows the supporting goals which are set in the manufacturing environment. This means JIT needs to implement various methods to eliminate disruptions and attain a flexible system. For example, overhead gantry cranes of sufficient capacity and operating area coverage to cover the entire physical factory layout is used; access way is kept clear and wide to prevent traffic congestion, etc. Wastes at a precast concrete plant appearing in different situations should be avoided as much as possible. Low and Chan (1997) presented some insights of the prefabrication wastes as following: 1) Waste from overproduction happens when the precasters produce more than enough of some standardised and commonly used components. 2) Waste of waiting time comes from poor schedule coordination when the finished goods have to wait quite a long time in the plant before the construction site is ready to receive the precast components. For instance, when the project employs both in-situ and precast concrete, the installation of precast components must coordinate closely with the casting of in-situ concrete. Precast walls cannot be
48
installed if the in-situ slab has not reached a stable strength. Waste of waiting time can also derive from the late deliveries of rebars, cement, aggregates, admixtures, cast-in items, and finishes materials vendors. Excessive curing time and extensive surface treatment such as patching works also trigger long waiting time. Delay of production due to rectification of defective components, breakdowns of gantry cranes, insufficiency of transport fleet can be other sources of waiting time. 3) Transportation waste derives from unnecessary internal transfer and rearrangement of raw materials and work-in-process parts. For example, if the reinforcement steel bar bending yard is too isolated from the production bed, it requires unnecessary long hours of transferring reinforcement bars from the bending yard to the casting bed. In some precast plants - especially for those producing civil engineering items components, after being casted, are lifted from the production beds to another location for subsequent finishing operations instead of implementing the finishing requirements at the same place as the casting process. 4) Processing waste happens when varied and different designs are ordered, which reduces the benefit of economies of scale since unique formworks are required to cast the components. Moreover, if wrong concrete grade, wrong sizes of reinforcement, or wrong types of tiles are used, these can also lead to processing waste. 5) Inventory waste is often found at precast concrete plants when the precasters stock large buffer amounts of both raw components and finished products without considering the risk of obsolescence. 6) Waste of motion comes from unnecessary picking and placing of materials and inefficient movement of workers during production stages. 7) Waste from product defects can happen in raw materials or in finished goods. Some examples are corrosive rust in prestressing tendons, or weak concrete due to impurities of composite ingredients.
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highly standardised components can be used for concealed structural items while nonstandardised items can be used for revealed faade walls to lessen the perceived impact of standardisation. In addition, incentives schemes from the government such as buildability scores, buildable design appraisal system, CONQUAS scores to facilitate the promotion of constructability, value engineering concept and design and build contractual arrangement in the industry may also contribute to the adoption of JIT application in precast concrete plants.
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more material handling during the production. According to JIT principles, precast plants should be reorganised for their production process to be based on manufacturing cells, in which interrelated operations are grouped together in cells (Low and Chan, 1997). Locating sequential production sub-process activities together would minimise costly space and resource, reduce lead time, eliminate waste, provide better communication, improve quality, and regulate work flow. Therefore, the precast concrete plants layout should include clusters of activities. Each cluster consists of its own reinforcement steel bar assembly yard, concrete yard, finishing trades yard, formwork yard, and production bed. Lower levels of inventory: Inventory should be gradually reduced to reveal production problems. After these problems have been solved, the system will continue to reduce the inventory level in order to identify and eliminate more subtle obstacles. Quality improvement: Quality at source may be implemented with the help of the ISO 9000 system, high quality raw materials, in-house concrete mix tests carried out at the concrete batching plants before mass volume of demand orders begins, and frequent checks of steel formworks to ensure a smooth surface. Superior workmanship is assured by efficient supervision. Workers are trained by both formal classroom teaching and informal on-site or on-the-job training. Tradesmen certification courses conducted by the Construction Industry Training Institute are required. Proper construction techniques and equipment are emphasised. For example, improper placing and compaction of concrete could result in segregation and subsequently, honeycombs. Plastering which is not carried out according to specifications could result in hollow spots. Research and development should be paid attention in order to promote innovative products that are as cost effective as conventional products but still provide better functional performance, durability, workability, and ease of installation. Mechanisation and automation are encouraged with the usage of machines in materials handling, and formworks assembly and dismantlement. Precasters, especially for those who use a variety of concrete mix designs such as normal concrete, lightweight concrete, wood fibre concrete, etc., should set up their own in-house concrete batching plants since this offers greater flexibility to the timing of orders, and better quality control at source. Production flexibility: Various techniques such as small lot size, reducing setup time, preventive maintenance, cross-trained workers are used to keep the system responsive to changes.
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53
5.3
54
5.4
55
MRP can also automate the Kanban system to automatically recalculate the number of Kanban cards. Instead of spending time to do all the tedious calculation manually, the precaster can save effort to do more value-added activities.
5.5
56
6.0 6.1
ANALYSIS OF SURVEY RESULTS Design of the Survey and Profile of the Respondents
The survey was conducted from December 2006 to February 2007 and based on the population of all 30 precasters in Singapore. Before the survey was officially sent to precasters, a pilot testing was done with the Department of Building, National University of Singapore. The pilot testing showed no ambiguity, which could lead to some misunderstanding among precasters. Out of these 30 precasters, plant operation managers of 19 firms responded to the survey on behalf of their firms. The response rate is 63.33%. The survey consisted of four parts. Part A asked for the precasters background. Part B surveyed on the application of JIT concept during the production process in the prefabrication plants. This part used a Likert scale of 1 to 5 (refer to Appendix A for the complete copy of the questionnaire). 1 represented strongly disagree to the statement asked while 5 denoted strongly agree. At the end of part B, the precasters were asked to rank the problems, when applying JIT in their factories, according to seriousness. Part C questioned the respondents about the awareness and the adoption of MRP, MRP II and ERP in the precast concrete firms. This part also included questions on the issues that hindered the application of MRP in local precast concrete plants. The last part investigated the employment of JIT and MRP hybrid systems in Singapores prefabrication firms. Overall, the main purpose of the survey was to examine the current adoption of JIT and MRP at precast concrete plants in Singapore and the potential of bringing the concept of hybrid systems into these plants. Table 2 presents the composition of respondents, which composed a wide range of categories from L6 to L1 registered with the Building and Construction Authority (BCA) and also included firms that have not yet registered with BCA. Table 2: Composition of survey respondents Categories
Registered with BCA L6 (Unlimited) L5 (Limited within S$10 million) L4 (Limited within S$5 million) L3 (Limited within S$3 million) L2 (Limited within S$1 million) L1 (Limited within S$500,000) Not registered with BCA Total 5 4 4 3 N.A. 1 2 19 26.32% 21.05% 21.05% 15.79% N.A. 5.26% 10.53% 100.00%
No. of respondents
57
The variety in terms of the categories of responding precasters would help to keep the bias in the analysis to a minimum.
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At the strategic level, the mean, median (the middle number when the data are arranged in ascending order), mode (the value that appears most frequently), standard deviation, and coefficient of variation (the value equivalent to the standard deviation divided by the mean) for each element of the JIT supporting goals were calculated based on the Likert scale that was pre-set at the beginning of the survey. In case of elements consisting of various subelements, the mean of all the sub-elements for each precast plants was calculated. Based on these means, the composite mean, media, mode, standard deviation and coefficient of variation were determined. Firstly, the findings show that the local precasters do not face serious disruptions during the production process. The composite mean for the production disruptions was 3.13 (out of 5 as maximum). This figure was quite close to 3 which denoted a neutral stance towards disruptions. The standard deviation was kept quite low when compared to the other two supporting goals. However, if comparing to the standard deviations found in other JIT elements that will be discussed later, this standard deviation of production disruptions was considered as high. It means that precasters in Singapore vary largely in terms of their ability to eliminate production disruptions. When breaking down the reasons leading to production disruptions, the most common source is the change of schedule from the main contractor or the clients, which may lead to idling of the production plant if there was postponement in the required delivery time of the precast components. Changes of schedule actually got a mean of 3.89 and a mode of 4, which means that a large portion of precasters agree that their plants often encounter disruptions from unstable schedules. The least serious source of production disruptions seems to be the delay of work due to poor quality. With a mean below the point of 3, on average, the precast concrete plants in Singapore are positive that their production lines do not often have to stop due to the rectification and rework of defective components. However, it should be noted that the disruption due to poor quality had a very high standard deviation of 1.15 and a high coefficient of variation of 0.45. In the other words, the extent to which the production process is disrupted due to poor quality can fluctuate to almost 50% of the mean value among the precasters. Thus, the seriousness of disruption created by defects in quality could be underestimated if only the mean value is considered. Efforts should be poured in to raise the uniformity of quality among precast concrete plants. Secondly, the mean of 3.69 which is reaching 4 - for the degree of flexibility of production in the local prefabrication plants indicates that the precasters in Singapore owned quite a flexible system. However, again the standard deviation and the coefficient of variation of this supporting goal remained high, which indicated that the flexibility of prefabrication varies from precaster to precaster. When comparing with the deviation in the degree of disruption, the flexibility level of precast concrete firms is even more fluctuating due to the higher standard deviation and coefficient of variation. CEBE Working Paper No. 14 59
Lastly, the current elimination of waste in the prefabrication plants is considered as better than neutral. But the composite mean of 3.29 was not high enough to conclude that local precasters have an efficient waste elimination system. In all type of wastes, precasters seem to be best at reducing waste of overproduction. However, this type of waste had the highest standard deviation among the seven types of waste which illustrated the scattering of the precasters ability to eliminate those wastes falling in this category. In addition, reduction of processing waste is a little behind other categories with a mean of only 3.11; and elimination of waiting time seems to be the most stable waste category with a lowest standard deviation compared to other type of waste. Overall, the findings show a slightly high rate of disruption but provide some positive proof of the ability to attain flexible system and to eliminate wastes at the precast concrete plants. However, the positive proof was not strong enough when comparing with the desired mean of 4 which demonstrates an agreement on the effectiveness of JIT supporting goals.
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The main problem that precasters face in process design is how to use small lot sizes production batch and small lot sizes raw material ordering. This element has not only a low mean value of 3.06 but also low median and mode value of 3. It happens since the precasters were used to the old mindset of bulk production and procurement in order to take advantage of economies of large scale production. For the personnel/organisation block, the results highlight a very good situation in which the leadership element reached a mean of 4.17 which passed the desired mean point of 4. The standard deviation and the coefficient of variation for leadership were also one of the lowest in all the three tables. In particular, the top management in the precast concrete plants showed a very high level of commitment (4.39) to bring JIT into their plants. Other elements like workers as asset and continuous improvement were close to a mean of 4. Cross-trained workers and activity-based costing had quite high means as well. Overall, the standard deviation and the coefficient of variation of elements in this block were maintained at a low level, which indicates that the precast firms do not deviate too far away from one another in term of the personnel/organisation block.
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For the last JIT building block of manufacturing planning and control, the findings do not offer a picture that is as bright as the one on personnel / organisation block. But it is still considered as better than the process design block. Even though preventive maintenance and housekeeping had high means of 4.17 and 4.11, the mean points for other the three elements (level loading, pull system, and reduce transaction) were only around 3.6. Close vendor relationships had quite a good result of 3.85 for the mean point and especially the long-term relationship sub-element even had a mean point of 4.44 (out of 5). This demonstrates that precasters, in reality, do connect closely with their raw material vendors in order to improve the production effectiveness. The lowest point in this block belonged to Kanban cards. The reason may be because precast concrete plants choose other methods to convey the demand information intra- and inter- organisations rather than using withdrawal and production cards as per the Kanban system.
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precasters in Singapore show the most difficulties in tackling the requirement for a stable demand, inventory reduction and setup time decrease. As the sequence has been established, the priority, in which more efforts are poured in to solve the more serious issues, is also determined.
6.3
In 1997, 50% of the precasters employed MRP concurrently with the application of the inventory control system. In 2007, the number of firms using both MRP and inventory control method has fallen dramatically to zero. The usage of MRP II also dropped from 14% to 11%. Particularly, the application of ERP remains similar between two studies, which highlights that after ten years ERP still cannot penetrate into the prefabrication market in Singapore. Moreover, previously only 7% of the precasters did not use any of the MRP, MRP II, ERP and inventory system; now the number has risen to 63%. Overall, the findings offer a gloomy picture for the application of any MRP, MRP II, and ERP
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software. After ten years, the MRP related software do not become more popular but even show some signs of declining in terms of application rates. The underlying reasons may be because precasters have preferred other production management systems such as JIT and theory of constraints. The three precast concrete plants currently having MRP-related software in their systems (16%) indicated that the most serious issue while adopting the software was the lack of a detailed shop floor schedule. This actually provides a very good basis for vertical hybrid system to be developed since VIHS has MRP as the planner and JIT as the executer. Inaccurate inventory records and inaccurate lead time were the next problems that have to be tackled. Inaccuracy in demand forecast (i.e. master production schedule) and bill of materials (BOM) also triggered inefficiency for the system. The plants that applied inventory control argued that they still remained on this oldfashioned system due to the high initial investment cost and the complexity of installing MRP, MRP II or ERP. One of them also claimed that they saw no necessity in using the MRP, MRP II or ERP system due to their small scale production. This suggests that another reason for the low application rate of MRP-related software is the resistance to investment in technology due to financial insufficiency or because of the small operational extent of the firms. Twelve precast concrete plants that did not apply any of MRP, MRP II, ERP or inventory control systems did not provide any particular reason for the non-adoption. However, checking their awareness of the MRP system reveals that all of them had not heard about any of the MRP, MRP II and ERP systems. Therefore, their absence in adopting MRPrelated software can be attributed to the precasters insufficient awareness of such systems. It may be that the popularity of MRP software has been diminished since more advanced yet lower cost management systems have been innovated and gradually replaced the usage of MRP systems.
6.4
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hybrid systems and thus they have no incentives to go through all the changes and adjustments in order to apply these hybrid systems into their production processes.
As it can seen from the Table 8 and also can be deduced from the answers for the last questions in the survey, the main reason for the low interest towards hybrid systems was
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unawareness of the existence of the hybrid systems and lack of knowledge of the benefits that these systems provide. Some other reasons are the lack of a clear framework that can be applied specifically in prefabrication plants, the complexity of installation process, the lack of experienced staff to manage the systems, and the fear of expensive installation costs. In order to promote the application of the JIT and MRP hybrid systems, firstly, academic researchers should help to raise the awareness level of the precasters via seminars or published works. It would be a great help as well if the government could come up with some promotional campaigns or incentive schemes to enhance the common level of knowledge about the hybrid systems. A clear framework should be established by researchers to facilitate the adoption of these systems. More importantly, precasters need to be open minded to bring innovations into their production plants.
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7.0 7.1
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7.2
7.3
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sector, had adopted JIT and MRP. With the findings of this analysis in mind, university teachers are encouraged to supplement the teaching of JIT with appropriate MRP concepts to provide a more holistic learning platform for students in so far as productivity enhancement lessons are concerned. Teaching JIT in professional building-related courses at the university cannot merely be based on text books alone. To be effective, real life case studies should be shared in the classroom setting. This was achieved at the Department of Building, National University of Singapore through collaborative research work with the industry. For instance, employees at a major construction firm were trained in JIT principles for real life application in site layout planning and management. The lessons learned were published and used in classroom teaching as part of case-based learning (Low and Mok, 1999). A systematic study of JIT application in the precast concrete industry as well as the ready-mixed concrete industry was also completed over the past ten years (Low and Chan, 1997; Low and Choong, 2001a, b, c; Low and Wu, 2004; Wu and Low, 2005a, b). Such studies provided significant findings on the challenges and problems faced by organisations when they applied JIT principles in their work processes. There is a strong link between research and teaching where classroom teaching of JIT is concerned. Along the way, it was also necessary to examine the MRP system as a possible complement to JIT. Hence, the approach is one of continuously refining classroom teaching of JIT to reflect real life practice as much as possible. For researchers and teachers outside of Singapore who wish to embark on the same journey to teaching JIT principles in the university classroom setting, the above narration can serve as a useful research agenda for implementation in their own countries and universities. This is especially relevant if they hope to achieve higher productivity levels through the manufacturing-based platform. From student feedback, the experience at the Department of Building, National University of Singapore suggests that the end objectives of teaching JIT principles have been achieved. There is a better understanding among the students of what JIT is all about and how its principles can be applied to enhance higher productivity in the context of the construction industry moving towards prefabrication in response to the legislation of buildability in Singapore. However, from past experience, it is also necessary to clarify to students that JIT is not about time management alone. This is because the time component in JIT (Just-In-Time) may give students the wrong impression that timely completion of tasks is what JIT is all about. With this reminder, the next step for educators in professional building-related programmes would be to extend the teaching of productivity to beyond JIT to encompass MRP. Experience at the Department of Building, National University of Singapore suggests that it is both desirable and possible to incorporate industry and professional practice issues in the teaching curriculum. From the pedagogical viewpoint, it is also desirable to include
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industry-led initiatives such as the BDAS and CONQUAS in the curriculum. In this context, the BDAS, which is an industry-wide evaluation criterion, was taught to building students through lectures, tutorials and final year dissertations. Students were assessed on their abilities to apply the buildability principles which they have learned in specific contexts through critical thinking. The curricular objectives for transferring the BDAS and related buildability issues to the classroom setting were achieved. Beyond the BDAS, which is one of the enablers driving prefabrication in the construction industry, the Department also found it desirable to teach JIT and MRP to building students. Nevertheless, the pedagogical approach towards teaching JIT and MRP in the classroom would need to be slightly tweaked following the findings of the analysis presented in this study. The analysis found that the most successful JIT building block that has been adopted by the prefabrication industry is related to the personnel and organisation aspects. Less emphasis was placed on the application of JIT in process design. Hence, more attention is needed in classroom teaching to enhance the application of JIT in process design; especially in conveying the need for precasters (and students) to change the traditional mindset of producing and ordering in bulk in order to attain the small lot sizes requirement in JIT. Furthermore, in order to raise the potential of applying JIT and MRP hybrid systems, the first task that needs to be done in the classroom setting is to promote the benefits of the hybrid systems, increase awareness of the existence and benefits of these systems, and help precasters (and students) to establish a clear framework concerning the integration process. Likewise, while comparing the vertical hybrid systems to the horizontal hybrid systems in the analysis, the former seems to be preferred than the latter by precasters. Hence, more attention should also be given to the JIT-MRP vertical hybrid system in the classroom setting.
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8.0
Acknowledgement
The authors would like to thank all the precasters who have responded positively to the survey. They would also like to thank the Department of Building, National University of Singapore for the administrative support rendered. Many thanks also to Professor Chris Webster from the Higher Education Academy Centre for Education in the Built Environment (CEBE) for his valuable suggestions relating to the pedagogical aspects of this Working Paper. His insightful comments have certainly helped us to refocus the thrust of the paper. Last but not least, we are grateful to Ms Diane Bowden for her professionalism and efficiency in responding to our queries ever so promptly. Ms Bowdens thoroughness in editing the proofs of the paper is really amazing.
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9.0
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9.1
Further Reading
Abuhilal, L. et al. (2006) Supply chain inventory control: A comparison among JIT, MRP and MRP with information sharing using simulation. Engineering Management Journal, 18 (2), 51-57. Adshead, A. (2003) Amey's ERP costs balloon. Computer Weekly, March 20 2003, p10. Aggarwal, S. C. (1985) MRP, JIT, OPT, FMS?. Harvard Business Review, 63 (5), 8-16. Akintoye, A. (1995) Just-in-Time application and implementation for building material management. Construction Management and Economics, 13, 105-113. Alarcon, L. (Ed.) (1997) Lean construction. Rotterdam, Netherlands: A.A. Balkema. Andel, T. J. (1991) JIT software. Transportation & Distribution, 32 (3), 55-58. Bennett, W. D. (2000) The big risk for small fry. CIO Magazine, 13 (15), p.60. Black, J. T. (1991) The design of the factory with a future. New York: McGraw-Hill. Blackburn, J. D. (1991) Time-based competition: The next battleground in American manufacturing. Homewood, IL: Business One Irwin. Boersma, K., and Kingma, S. (2005) From means to ends: The transformation of ERP in a manufacturing company. Journal of Strategic Information Systems, 14, 197-219. Bonney, M. C. et al. (1999) Are push and pull systems really so different?. International Journal of Production Economics, 59, 53-64. Brown, A. D. (1994) Implementing MRPII: Leadership, Rites and Cognitive Change. Logistics Information Management, 7 (2), 6-11. Brunet, A. P. and New, S. (2003) Kaizen in Japan: an empirical study. International Journal of Operations & Production Management, 23 (12), 1426-1446. Cain, C. T. (2004) Profitable partnering for lean construction. Oxford, UK; Malden, MA : Blackwell Pub. Cheng, T.C.E. and Podolsky, S. (1996) Just-in-time manufacturing: an introduction (2nd ed.) London; New York : Chapman & Hall. Chin, L. and Rafuse, B. A. (1993) A small manufacturer adds JIT techniques to MRP. Production and Inventory Management Journal, 34 (4), 18-21. Christensen, W.J., Germain R., and Birou, L. (2005) Build-to-order and just-in-time as predictors of applied supply chain knowledge and market performance. Journal of Operations Management, 23, 470481.
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Chung, S. H. and Snyder, C. A. (2000) ERP adoption: a technological evolution approach. International Journal of Agile Management Systems, 2 (1), 24 32.
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10.0 APPENDIX A
Research on: Integration of just-in-time (JIT) principles and material
requirements planning (MRP) in Prefabrication Plants in Singapore SURVEY QUESTIONNAIRE
The purpose of this survey is to find out whether there is an integration of just-in-time (JIT) and material requirements planning (MRP) concepts at the prefabrication suppliers factories in Singapore. Please be assured that the findings are for academic purposes only, and your particulars will be kept confidential. It will be very much appreciated if you could complete the following questionnaire by filling in the blanks and ticking the appropriate rating which best fit your company.
2. Category:
L1 L4
L2 L5
L3 L6 N.A.
3. If the surveys result suggests that some further clarification is needed via conducting an interview at your office, would your company be willing to participate? If yes, then how would I contact you? Person in charge: Address: .... Email: Phone No: .
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B. EXTENT OF JUST-IN-TIME (JIT) APPLICATION 1. Have you ever heard of the JIT concept? [ ] Yes [ ] No
2. Do you agree that the ultimate goal of JIT is achieving a balanced, rapid flow of materials and/or work through the system? [ ] Yes [ ] No
Choose the most appropriate choice for the following questions: (1 - Strongly disagree; 2 Disagree; 3 Neutral; 4 Agree; 5 Strongly agree)
3. To what extent does your company encounter disruptions from: 1 Poor quality Equipment breakdown Changes to schedule Late deliveries from raw materials vendors 2 3 4 5
4. How do you rate the flexibility of your companys system in terms of: 1 Being able to handle a mix of product lines on daily basis Being able to handle changes in level of output 2 3 4 5
5. To what extent does your company effectively eliminate wastes of: 1 Overproduction Waiting time Unnecessary transporting or handling Processing waste (unnecessary steps, scrap) Inventory waste (high level of inventory) Product defects (causing costly re-work or correction) Waste of motion (unnecessary workers movement) 2 3 4 5
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6. To what extent does your company include the following features in the process design of the production? 1 2 3 4 Using small lot sizes when ordering raw materials Reducing setup time by - Simple & standardised setup tools & equipment - Simple & standardised setup procedures - Multi-purpose equipment Establishing manufacturing cells (a group of closely located workstations dedicated to the production of a limited number of similar parts) Improving Quality by - Achieving quality certificates: ISO9000 & ISO14000 series - Continuously finding and eliminating the causes of problems even if it requires to stop the production line during the process of eliminating problems - Applying autonomation / Jidoka (automatic detection of defects during production) Creating production flexibility (ability to accommodate changes) Minimising inventories of - Raw materials - Work-in-process precast components - Finished precast components
7. To what extent does your company include the following personnel/organisational features? 1 2 Workers as Assets - Implementing intensive training programs - Empowering workers with more authority Cross-trained workers - Performing several parts of a process - Operating a variety of machines Continuous improvement - Workers get involved in problem solving - Workers can stop the production line if finding serious problems - Workers are encouraged to report current or foreseeable problems Application of activity-based costing (Allocation of overhead to specific jobs based on their percentage of activities. Replace traditional accounting method which allocates overhead on the basis of direct labour hours) Leadership/ Project Management - Commitment from top managers to improve production process - Managers are leaders/ facilitators, not order giver - Two-way communication between workers and managers
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8. To what extent does your company include the following features in the manufacturing planning and control? 1 2 3 Levelling loading (relative fixed production schedules) Pull system (work moves on in response to demand from the next stage in the process instead of being pushed to the next station as it is completed) Using Kanban card (or any other visual methods) to communicate demand for work or materials from the proceeding station Close vendor relationships - Has long-term relationship with raw materials vendors - Has raw materials vendors providing frequent small deliveries - The burden of ensuring quality shifts to the vendors - The company only deals with a small number of raw-materials vendors Reducing transaction processing / paperwork - Reduces logistical transactions (ordering, execution, confirmation of materials procurement, etc.) - Reduces balancing transactions (forecasting, production planning, production control, scheduling, etc.) - Reduces quality transactions (appraisal, prevention, correction of failures, etc.) - Reduces change transactions (changes in specifications, bills of materials, quantities, etc.) Using preventive maintenance (maintenance of equipment in good operating condition and replace parts that have a tendency to fail before they actually do fail) Housekeeping (maintain a workplace that is clean and free of unnecessary materials)
9. In your opinion, what are the most troublesome problems when applying JIT in a prefabrication suppliers factory? Please rank the problems according to their seriousness (1 is the most serious problem) Lack of top managers commitment Lack of support and cooperation from workers Lack of support and cooperation from raw materials vendors Difficult to reduce set-up time Difficult to reduce inventory level while fulfilling the same service level Require a quite stable demand Take long time to start getting obviously positive results No assurance of cost benefits Others (Please state)
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C. EXTENT OF MATERIAL REQUIREMENTS PLANNING (MRP) APPLICATION 1. Have you ever heard of any of those concepts? Material Requirements Planning (MRP) Manufacturing Resources Planning (MRP II) Enterprise Resource Planning (ERP) If yes then proceed to question 2. If no then proceed to the end of the survey. 2. Which of the following manufacturing planning systems you are currently adopting? (a) Inventory control system (b) Material Requirements Planning (MRP) (c) Manufacturing Resources Planning (MRP II) (d) Enterprise Resource Planning (ERP) (e) Others (Please state)
If your answer is (b), (c), or (d) then proceed to question 3 and 4. After that, skip question 5 part C and move to part D. If your answer is none of (b), (c), or (d), please proceed to question 5 - part C 3. Please name the following: Software in use: Provider of software: 4. Please rank the problems you are currently encountering in term of seriousness. (1 is the most serious problem) Inaccurate forecasting of demand Inaccurate bill of materials Inaccurate recording of inventory level Inaccurate lead time MRP/ MRP II/ERP outputs do not consist of detailed shop floor schedule Others (Please state)
5. Please rank the reasons why you are currently not adopting any of MRP, MRP II, or ERP? (1 is the most important reason) High initial investment cost Takes long time to get obviously positive results Complex to implement Complex to maintain Risk of high inventory level due to inaccurate inputs into systems MRP/MRP II/ERP outputs do not consist of detailed shop floor schedule Others (Please state)
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D. INTEGRATION OF JIT AND MRP 1. According to your opinion, which following statement is appropriate? (a) JIT is pull system while MRP is push system. So these two systems are totally opposite. They cannot co-exist in one firm (b) JIT and MRP have different sets of strengths and weaknesses. Thus these two systems can complement each other and co-exist in one firm (c) No idea about whether these two system can co-exist in one firm or not If your answer for question 1 is (b) then proceed to question 2. If your answer is (a) or (c) then please proceed to the end of the survey 2. Is your company currently implementing both JIT and MRP systems [ ] Yes [ ] No If your answer for question 2 is yes then proceed to question 3 and 4. After that, skip question 5 and jump to the end of the survey. If you answer is no then please proceed to question 5.
3. Which one of the following situations describes more properly your companys practice? Vertically integrated hybrid - using MRP as a planning systems while using JIT as the shop floor execution system Horizontally integrated hybrid - using MRP push system for some production stages while using JIT pull system for the other stages Others. (Please state)
4. How do you rate the extent to which JIT and MRP hybrid system benefit your company? 1 Compared to using none of JIT, MRP, MRP II or ERP, hybrid system lowers inventory level Compared to using JIT individually, hybrid system lowers inventory level Compared to using MRP, MRP II or ERP individually, hybrid system lowers inventory level Compared to using none of JIT, MRP, MRP II or ERP, hybrid system lowers the risk of shortage Compared to using JIT individually, hybrid system lowers the risk of shortage Compared to using MRP, MRP II or ERP individually, hybrid system lower the risk of shortage 2 3 4 5
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5. If you have not applied both JIT and MRP in your company, is your company willing to apply both systems in the future? [ ] Yes [ ] No [ ] Not sure
If yes then which one would you prefer? [ ] Vertically integrated [ ] horizontally integrated If no then please rank the reasons based on their importance. (1 is the most important) Lack of a clearly defined framework for integration Complexity of the integration process Do not have experienced staff to be able to handle both systems Expensive to have two systems at the same time Others. (please state)
The end! Thank you very much for your patience in completing this survey.
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