LRP Questionnaire: Objectives: To study awareness level of responders regarding online shopping.

. To identify the most preferred task/activity performed by online shoppers. To identify trust level of online shoppers towards internet shopping. 1. Name of the Responded

2. Age a) 18 to 25 years old b) Between 26 to 23 years c) More then 35 3. Education level a) 12th b) UG c) PG d) Professional 4. Do you use Internet a) Yes b) No 5. How many years experience of using Internet? (Select one only) a) Less than a month b) Less than 1 year c) 1 2 years d) 3 4 years e) More than 5 years 6. Are you aware about online shopping a) Yes b) No 7. What kind of goods do you purchase from the Internet (You can select multiple) a) Books b) CD/Video c) Software d) Toys e) Tickets f) Flowers g) Gifts h) Consumer electronics (Mobile, Mobile Accessories, Camera, Camcorder, MP3 Players etc) i) House wares j) Cosmetics k) Readymade clothes l) Shoes m) Computer (Components) n) Hotel/Travel bookings

8. Income Level (per annum) a) Below 200000 b) Between 200000 to 500000 c) Greater than 600000 9. Spending on Internet purchases (per annum) a) Below 20000 b) Between 20000 to 50000 c) Greater than 50000 10. How do you use internet before purchasing product Extensively Search product information on product website See product Videos on sites like You Tube Search product Dealer and service center information the website Read Feedback and comments about the products on the other websites Check out Comparisons with others Products on other sites Follow companies on social networking sites Share products on social networking sites Check Product on ecommerce sites (ex Tradus, ebay, Flipcart) as well as Promotional schemes on internet Share your recommend our online products and deals to a friend or colleague 11. Do you verify information receive from internet a)Yes b) No 12. From where do you verify your information? a) Reference group b) Promotional Tool c) Dealer/Supplier/Retailer d) Existing Customers 12. Do you purchase product if you find the information authentic a) Yes b) No 13. If Yes from where do you usually purchase product (Divide your priority out of 10) a) Internet b) Other source 14. Are new products adding to your internet purchases? (Options to be decided)

Often

Rarely

Never