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SOLUTIONS

DocuSign in the Electronic Signature Landscape

DocuSign® » The complete enterprise-class electronic signature solution

Legal Process Control

DocuSign Competitors Why This Matters

Full encryption and hashing of all vital assets Documents are not encrypted or hashing during Need for adherence to legal standards and
including document, signature, audit log, and the signing process. Contracts may be tampered admissibility in court.
certificate end-end to ensure tamper proof with undetected during signing. Leads to suspect
process. ESIGN compliance.

Encryption of the audit log and signing Not hashing and encrypting these other assets Need to utilize audit logs as evidence in court
certificate. 100% of the time means they are not suitable as
evidence in court.

Adoption of secure digital signature unique Your ‘signature’ is just random text entered into Contracts need the strong legal standing of a true
to the signer. a box off the page, not placed on the dotted electronic signature system not a risky ‘I agree’
line. Does not show intent. Increased ESIGN process.
compliance risk

Signing process indicates strong “intent to be Typing in a box is no better than ‘I agree’ which Provides Signer familiarity and shows strong ‘intent to
bound” as signers place signatures into the has very little ‘intent’. Single step signing is an sign’ which is a core requirement of ESIGN
document in the proper locations. issue in some states

Management and tracking of consumer consent. Not addressed. Results in consumer transactions Need for legally compliant transactions with signers.
out of compliance with ESIGN.

Exact signature and initial placement on the Not able to put signatures or initials where they This ensures preservation of the document signing
‘dotted line’. go. Not a ‘real’ signing process, just a stamp on ceremony so familiar to our culture and others. Signers
the bottom of the page. must place their ‘mark’ in proper locations.

Preservation of form structure (no markings in Stray marks and borders invalidate many forms Need to minimize rejected transactions due to mis-
margins that invalidate most forms). used in business and government transactions. placed marks within documents

Infrastructure

DocuSign Competitors Why This Matters

SAS70 Data Center and SLA of 99.8%. Some have SAS70, very few have an SLA or the A key requirement for large businesses.
ability to offer it.

Corporate account structures for Some structures, but not well developed A key requirement for large businesses.
large enterprises. or controlled.

Branding of signing and email experience Most provide simple logo insertion. Customers need full branding to preserve a seamless
including customizing words and colors. signing process.

Integration into existing HTML forms. Not addressed, or must be created by the Many times, contracts are originated via existing HTML
vendor. forms as part of ecommerce channels.

API enables two way data access from other Some do have APIs, but uncertain security poli- API security is an enterprise requirement.
systems such as SalesForce, SharePoint, etc. cies often create issues with larger companies.

Management of transactions as Transferable Not addressed, or worse, addressed incorrectly. Financial transactions involving notes, or leases require
Records important for all financial notes, leases handling as Transferable Records. (UCC and UETA).
and other chattel.

OVER »
Workflow and control

DocuSign Competitors Why This Matters

Send any document for signature, Unable to handle documents from line of busi- Many enterprises use internally developed applications
not just Office and PDF. ness applications outside PDF and Office. or industry software to create documents.

Fully supports complex workflow and document Unable to support. Only allows sender to sign Requirement to mirror existing sign-off processes often
routing needs. first or last. involving several steps

Signing workflow templates enforce transaction Not possible to create workflow templates. Requirement to secure and enforce the contract
process, and enable one-click sending of even A manual process every time. execution step including authentication, workflow,
the most complicated transactions. and storage.

Control over a transaction while in process Cannot correct transactions that are in process. Requirement to the control to modify transactions
including correct, reassign, and resend enables Only able to cancel a transaction and restart the in process so they don’t have to start over from the
visibility and control. whole process. beginning.

Integrated multi-factor authentication. Very generic authentication tools often not per Need for several different options for each signer. May
recipient, but the same for all signers. also want to leverage existing authentication tools used.

Capable of bulk sending to thousands Very limited bulk sending process. No data in- Need for bulk sending tools that merges data from
of recipients with full data integration. tegration to customize each recipient’s experience. databases to create custom contracts on the fly.

Send from web, desktop, or integrated Only send from the web page which limits use Requirement to handle large numbers of documents
application to low volume scenarios. easily without the delays of HTML page refreshes.

Sign via email notice, embedded into web Only sign via email response. No support for all Need for different channels of sending contracts and
application, or in-person at the same PC. the other ways people need to sign. they want contracts from all channels to be managed
and stored the same way.

Form Filling and Data Collection

DocuSign Competitors Why This Matters

Enable PDFs to be e-sign-enabled. Simple one-shot forms without control or work- Form filling must be controlled and changes made
flow. No way to assign who receives the contract on the fly.
once done.

Centralized control of workflow attached to Not addressed. Forms control.


PDFs ensuring proper processing.

Data collection and access via API or UX. Not addressed. Collecting the signature AND the data entered by the
signer eliminates re-keying.

Creation of library of documents with access Not addressed. Enabling central creation and distribution of signable
rights for employees. documents is important for many customers.

Enforce which users fill which form fields. Not addressed. Ensures the proper signers fill in only what they are
supposed to complete.

“Expedia is a fast moving, online business, and we For more information,


want to use the smartest services available. We were please contact us:
impressed from the start with how quickly and easily
DocuSign helped us obtain signed contracts.” DocuSign Sales
sales@docusign.com
Gene Harden, Director of Lodging, Expedia Toll-free 866.219.4318

DocuSign® » The only choice for Enterprise-class e-Signatures.


About DocuSign
DocuSign offers a Web-based electronic signature service that provides the simplicity, speed and security required to electronically sign and store documents.
Designed from the ground up for enterprise-class usage, this service integrates the technical infrastructure and legal compliance needed to operate an end-to-end
electronic signing service that replaces the old pen-and-paper process. DocuSign customers span a variety of industries and range from the largest corporations to
the smallest branch offices. These customers trust DocuSign to help them increase revenue and sales close rates, decrease costs and accelerate business velocity.
DocuSign also offers a direct, positive impact on our global environment by reducing paper consumption and transportation emissions. For more information
please visit www.docusign.com. DocuSign and the DocuSign logo are registered trademarks of DocuSign, Inc.

83 Columbia Street tel 1.866.219.4318


Fourth Floor sales@docusign.com
Seattle, WA 98104
www.docusign.com

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