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2 West Michigan: Home of Stability in a Time of Economic Turbulence

West Michigans economy has long been structured in such a way that we are less susceptible than other regions to extreme highs and lows. That has a lot to do with the diverse nature of our business community, which is not heavily reliant on a particular industry, let alone a single employer that accounts for a large percentage of the areas jobs. Even when a large employer shuts down or enacts layoffs, the regions economy can usually absorb the workers fairly well because there are lots of smaller businesses who are doing well. Even some of the misfortune that has befallen neighboring regions has resulted in some healthy adjustments by the West Michigan business sector. A decade ago, most local companies who supply the auto industry were heavily reliant on the Detroit Three as their customer base. The struggles of the domestic automakers prompted a new focus on the so-called transplants foreign automakers who manufacture domestically. Today, even though the Detroit Three are in better shape, West Michigan auto suppliers are in a safer position because their customer base is more diversified. West Michigan also benefits from a strong labor force. Much of this owes to the investment this area makes in education and training whether this comes from universities, vocational training centers or economic development organizations. We have understood for many years that investing in our labor force pays off by strengthening our ability to be productive and meet a growing array of market needs. With all these advantages, you might think our job market would significantly outshine the job picture nationally. Actually it is about the same, but when you consider Michigans overall position trailing the national average and look at the much weaker state of the job market in Southeast Michigan you have to say West Michigan is doing quite well to be on a par with the national average. Also, our regions strong entrepreneurial culture produces a sizeable number of selfemployed people. So if youre looking for a region brimming with opportunity, this is the place, but there are a few things you should know. Satisfying the West Michigan market is not easy. Because there are so many strong businesses here, the environment is very competitive. Prospective customers consider it a given that you will deliver the highest-quality products and services, with timely delivery. You wont do business with them for long if you dont. But if you can meet these standards, you can benefit from an excellent workforce and competitive financing terms not to mention a proliferation of community institutions that exist solely for the purpose of helping small businesses succeed. I dont mean to suggest West Michigan has no economic challenges. We do feel some effects of the relative slow growth the nation has experienced in recent years. But the structure of our economy and the way we invest in workers and small businesses has largely protected us from the lowest of the lows just as it sometimes keeps us from experiencing the highest of the highs. You have to work hard to take advantage of the opportunity thats here, but compared with a lot of regions both in our state and across the country we are quite blessed with the amount of opportunity we still enjoy in West Michigan. Mike Manica President and COO. is United Banks

By Mike Manica For anyone looking to start or grow a business in West Michigan, I have good news. Well, relatively good news. In spite of the economic turbulence the nation has experienced in recent years, this remains a pretty healthy area for the pursuit of prosperity. And much of the reason for that was established years ago.

Current Business Trends: Best report in two years

Grand Rapids - The greater Grand Rapids industrial economy is stronger, according to the results of a monthly survey compiled by Brian G. Long, director of Supply Management Research in the Seidman College of Business at Grand Valley State University. Long said the survey results, based on data collected during the last two weeks of April, show the best economic report in two years. The surveys index of business improvement, called new orders, rose to +31, up from +23, the highest the index has been since March of 2011. The production index also posted a nice gain at +34, up +22. However, the employment index backtracked to +22 from +26, probably because of the laggard effect of the softer sales and production numbers posted in late 2012. It sounds like a broken record, but the auto parts suppliers are still underwriting the strength of the Michigan economy, as well as our economy in West Michigan, said Long. Auto sales remain strong, resulting in production schedules continuing to be revised upward. Local firms are also having the good fortune in selling to the transplant firms, which speaks well of the price and quality being offered by our local firms. Long said most local capital equipment firms are busy, but getting potential buyers to actually buy continues to be difficult. He said most of the industrial distributors flattened out this month with the office furniture firms stable at the current level, but hoping the improving economy will result in stronger sales as the year progresses. He said some of the smaller office furniture firms are already seeing an uptick.

May Is Small Business Month

By Jane Whittington Happy Small Business Month! Throughout the state, various organizations are celebrating with awards, special events and opportunities to support and honor those whose small businesses are helping our economy recover and flourish. Small businesses are defined as any independent business with fewer than 500 employees. According to the U.S. Small Business Administration (SBA), small businesses represent 99.7 percent of all employer firms. Since 1995, small businesses have generated 64 percent of new jobs, and paid 44 percent of the total United States private payroll, according to the SBA. In fact, the latest figures from the SBA suggest that today, small businesses are creating 75 percent of the net new jobs in our economy. According to The 3/50 Project, a Minneapolis-based small business advocacy organization, For every $100 spent at local, independent stores, $68 returns to the community. The same amount spent at national chains results in $43 staying within community borders. The Michigan District of the SBA presented a number of Small Business Awards at their annual event on May 2 in Lansing. They included: Family-Owned Business of the Year: Teddys Transport of Holland Veteran-Owned Business of the Year: Strike Group of Detroit Young Entrepreneur of the Year: Johnathan David Julien of LJJ Construction LLC of Houghton Small Business Exporter of the Year: Managed Programs LLC of Auburn Hills SCORE (small business counselors and mentors) Counselor of the Year: Thomas Raymond, Pontiac SBTDC (Small Business Technology and Development Center) Counselor of the Year: Melissa Angel, Kalamazoo Other awards presented at the May 2 event include MCBS Award recipients: Witchs Hat Brewing Company in South Lyon received the Main Street USA Award; RealBio Technology, Inc. was given the Innovation Award; and the Government Contracting Award was given to Northern Wings Repair, Inc. in Newberry. The Small Business Person of the Year award was presented to Douglas Hekman, President of Quincy Street Inc. of Holland. Quincy Street is a pork processor and seller in business since 1994. Hekman has led the company to double-digit growth in each of the past five years. He was nominated for the award by the Michigan West Coast Chamber of Commerce. The SBA also released a listing of Michigans 50 Companies to Watch, awards supported by the Edward Lowe Foundation. These awards honor secondstage businesses, selected for their impressive growth in jobs and revenue as well as strength in leadership, corporate culture, community support and philanthropy, market reach and technology innovations. Between 2009 and 2012, these companies collectively added 728 jobs and generated $937 million in revenue. Among the Michigan 50 Companies to Watch are Gazelle Sports, Newmind Group Inc. and Genemarkers in Kalamazoo; Ideomed, Micron Manufacturing Company, Mindscape at Hanon McKendry, Supermercado Mexico and Terra Trike in Grand Rapids; ITB Packaging LLC in Holland; and PROVISION Video Systems in Byron Center. The Muskegon Lakeshore Chamber of Commerce is hosting a series of events in April and May focused on small businesses. On April 17, they held their Entrepreneur Award Luncheon at which time Frank and Gina Lister, owners of Hearthstone Restaurant in Muskegon, were honored. The Listers were selected by a chamber committee of past entrepreneur winners to receive the chambers 32nd annual award. On May 9, the Lakeshore Chamber will present a business to business expo in partnership with the Grand Haven Chamber. Seventy-five or more business and service providers will showcase their products. The Lakeshore Chamber is hosting the Business after Hours summer kickoff party on May 16, focusing on the upcoming tourism season. Following soon after, on May 21, the Chamber will present Innovation after Hours, a new networking series offered in partnership with e-merge entrepreneur network, GVSUs Michigan Alternative and Renewable Energy Center and the Muskegon Inventors Network. Attendees will meet members of Muskegons Angel Investor Group. The event is designed for anyone from the science and technology sector with an idea that could become a business. The next day, May 22, the Chamber will host a Constant Contact Email

Marketing Seminar, offering attendees the opportunity to learn how to more successfully use social media. And, on May 31, the Chamber will offer a Business for Breakfast event focusing on tourism. On Wednesday, April 17, The Michigan West Coast Chamber of Commerce of Holland recognized Ruben Juarez, Workforce Employment Specialists, and Jay Kang of Global Concepts Enterprise, Inc. as minority business owners of the year at a luncheon at the Midtown Center. The Grand Rapids Area Chamber of Commerce is hosting an all-day event on May 7: Energize Business. The first-ever event will be held at DeVos Place and will feature a full line-up of dynamic speakers and informative break-out sessions. Keynote speakers include Dick Vitale, basketball sportscaster and former college and professional basketball coach; Rebecca Ryan, founder of Next Generation Consulting and well-known motivational speaker; and John Jacobs, co-founder of Life is Good. Break-out sessions include a number of relevant topics facilitated by local professionals. More information can be found at www.energizeyourbiz.com All in all, May will be a busy month in West Michigan with many opportunities to recognize and honor all those entrepreneurs who take risks, reap rewards and benefit the economy in their local communities. Jane Whittington is a freelance writer and editor who lives in Grand Rapids.

Habitat for Humanity of Kent County Celebrates 30th Anniversary

Grand Rapids In 30 years Habitat for Humanity of Kent County has constructed nearly 350 houses to help local families become homeowners. Since its founding in 1983, Habitat Kent has come a long way from building one or two houses a year. As the largest Habitat for Humanity affiliate in the state of Michigan, Habitat Kent has served more than 400 families and lifted more than 1,000 children out of substandard living situations. Last year, the organization partnered with over 8,000 volunteers to build 24 houses and complete nearly 50 neighborhood revitalization projects. Habitat Kent also recently dedicated its 100th LEED-certified home, making it one of the largest residential LEED builders in the Midwest. To celebrate these achievements and commit itself to an even brighter future, Habitat Kent partnered with local Van Morrison tribute artist Mark VandenBerge to entertain its sponsors and friends with a concert on April 26 at the Forest Hills Fine Arts Center. The event not only served as a unique and wonderful celebration, proceeds directly sponsor Habitat Kents 30th Anniversary Build of 336 Robey Place in Grand Rapids Southeast neighborhood of Wealthy Heights. VandenBerge and the Moondance Orchestra performed fully orchestrated renderings of some of Van Morrisons greatest hits, including Brown Eyed Girl and Domino. Hark Up Ministrys community choir sang several gospel songs as well. Habitat homeowners, volunteers, and sponsors shared personal stories and words of inspiration in between musical numbers. This event was made possible through sponsorships from numerous local organizations, including Spartan Stores, Eaton Aerospace Group, and Steelcase, Inc. Habitat Kent will work with the community to rehab 336 Robey Place, formerly foreclosed and abandoned in an effort to continue revitalizing neighborhood blocks. Habitat Kent will continue serving families, revitalizing neighborhoods, and engaging community members in West Michigan for the next 30 years. Here are some of the ways you can become involved: Volunteer Habitat Kent depends on the motivation and dedication of volunteers to work towards their mission of making sure everyone has a safe, decent and affordable place to live with dignity. The majority of volunteer work is located on construction sites. No experience is necessary all skill levels are welcome and appreciated! Tasks vary depending on the day, but can include deconstruction, reframing, painting, and landscaping. Habitat Kent has trained site supervisors at each location, whose job is to empower everyone who shows up at the site. In addition to building homes, volunteer opportunities are also available at their office, warehouse, and ReStores. Donating Habitat Kent partners with individuals, businesses, faith communities, and

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service organizations throughout West Michigan to provide healthy, decent and affordable homeownership to families who otherwise couldnt afford a home of their own. At Habitat, everyone serves as a donor for this critical local and global mission of eradicating poverty housing and building strong neighborhoods. Habitat Kent welcomes financial, voluntary, as well as in-kind gifts of materials, services, or land. Refer a Future Homeowner Habitat Kents homeownership program continuously accepts and reviews applications. The organization is always searching for individuals or families who wish to own a home of their own. If you or someone you know is in need of permanent housing, consider passing along a referral. Applicants must demonstrate a need for housing, the ability to pay for a home and the willingness to partner. Habitat Kent is especially interested in applications from current or former military members for their next Veteran Habitat Build.

Publisher: Gary Kralapp

Business Development Senior Vice President: Diane LaPreze Senior Vice President: Jim Lroy Circulation: Aubrey Day Contributing Writers:Mike Manica, Jane Whittington, Joan K. Kessler, Kimberly King, Kathryn A. Kendall, Managing Editor: Carol M. Kralapp Associate Editor: Jeremy Martin Printing/Distribution: News Web Printing Accountant: Michael Tawney & Company Legal: Miller Canfield Paddock & Stone
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2013 Governors Awards for Innovative Tourism Collaboration

Michigan - The 2013 Governors Awards for Innovative Tourism Collaboration were presented by the Michigan Travel Commission and the Tourism Industry Coalition of Michigan. The Governors Awards for Innovative Tourism Collaboration were created by the Michigan Travel Commission, in conjunction with the Governors Office, to elevate the status of Michigans tourism industry and to promote innovative collaboration as an effective, efficient and creative operating principle for the industry. The inaugural awards were presented at the 2009 annual Tourism Conference. In the Experience Development & Presentation category, The Michigan Catch & Cook collaboration took the honors. This collaboration included six partners: the Michigan Charter Boat Association, the Michigan Restaurant Association, the Michigan Department of Agriculture & Rural Development, the Michigan Department of Natural Resources, the Michigan Sea Grant and the Michigan State University Department of Fisheries and Wildlife. Anglers on the Great Lakes can set out on a charter boat in the morning and enjoy their fresh catch at a restaurant in the afternoon as a result of the collaboration of Michigan Catch and Cook. The program is an innovative and compelling experience that brings recreational fishing and the restaurant industry together expanding the services offered to clients by charter boat fishing companies, generating new business for restaurants and promoting Michigans Great Lakes. The concept of lake to plate has enhanced the visitor experience not just with the catch but with the anticipation of a great meal ahead. Experience Grand Rapids won in the category of Tourism Marketing & Promotion for their Cool Brews & Hot Eats promotion, which included 59 restaurants and breweries for the collaboration. The partnering organizations were creative in their ideas and offered beer pairing events and beer-inspired dishes. The media rallied behind the promotion, blogs detailed the activities, visual stories were created on Instagram, and QR codes were utilized at the breweries for prize giveaways. The promotion ignited a collaborative fire inside the already passionate local chefs and brewers, all in support of Michigan tourism. The third and final award went to The Henry Ford and the Shanghai Auto Museum in the category of NonTraditional Partnerships. The Henry Fords relationship with the Shanghai Auto Museum began in 2010 with a letter of cooperation between the two museums to strengthen relations to build a new bridge between the cultures and the countries. As a result, the museums have shared best practices which led to a loan agreement that has brought automotive artifacts from the collection of The Henry Ford to Shanghai for display in the Shanghai Auto Museum. Additionally, The Henry Ford has a 12-minute video playing in the museum which invites Chinese museum-goers to visit the United States, Michigan and The Henry Ford. As a result of the collaboration with the Shanghai Auto Museum, The Henry Ford has experienced over a 450% increase in Chinese group/tour operator visits and double digit increases in general visitors to the facility from China. The Tourism Industry Coalition of Michigan is comprised of more than 40 statewide tourism associations, corporations and convention and visitor bureaus whose mission is to promote Michigans travel and tourism industry as a vital component of economic development and quality of life through governmental advocacy, public relations, and other promotional and educational efforts.

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5 Davenports Peter C. Cook Center is Home to New Master of Management and Morning MBA
Grand Rapids Davenport Universitys Donald W. Maine College of Business is launching new graduate degree programs in downtown Grand Rapids. The Master of Management degree and Morning MBA will be available at the Peter C. Cook Center at the corner of Louis and Ottawa beginning in Fall 2013. Participants in these programs will develop core competencies as they learn from senior-level executives from notable organizations in the West Michigan region. These experts will enrich the learning of these new programs by sharing their expertise on topics relating to the course learning outcomes, and will also lead learning experiences such as a problem-based case analysis and simulations specifically designed as experiential learning opportunities. Conveniently located in the heart of downtown Grand Rapids, the Peter C. Cook Center offers multiple ways to help students advance in their present careers, or to discover new professional directions. With these new additions, students are able to choose from graduate programs that feature different times, locations and concentrations to find ones that fit each student best. NEW -- Master of Management Degree Davenports Maine College of Business is proud to soon be offering the new Master of Management program that will develop key management capabilities desired by all industries and organizations. This new program will be available in the fall 2013 semester both online and at the Peter C. Cook Center in downtown Grand Rapids. The Master of Management program takes a qualitative focus on leadership, change management and organizational structure and design, while taking emphasis on critical thinking and decision-making capabilities. The program can usually be completed in 20months with a flexible course schedule. NEW -- Morning MBA The new Morning MBA is the only program of its kind in West Michigan and will offer courses in Davenports Strategic Management concentration. It will offer an 18-month MBA program that is quite different from typical evening MBA programs, bringing insight from high-level executive content in an accelerated learning format that provides conveniences alternative to existing evening programs. The new program will meet from 6:30 9 a.m. one or two days a week in a cohort format with an emphasis on leadership development and strategic decision making. With an accelerated 7 week period, the new Morning MBA program will also include time for networking with senior level executives and classmates on several mornings. The new Morning MBA will also be available in fall 2013. MBA Evenings and Online The MBA with a strategic management concentration is also available in the evenings or online. Emphasis on strategic decision making skills and leadership in both the public and private sectors are a key component to this curriculum. The program can usually be completed in 24months or sooner with a flexible course schedule. Online MBA programs also feature concentrations in accounting, finance, health care management, human resource management and strategic management. Executive MBA The only program of its kind in West Michigan, Davenports Executive MBA is designed for more experienced managers. The curriculum takes an integrated approach emphasizing strategic leadership development and global perspectives. Outcomes include executive-level challenges and opportunities using knowledge from all functional areas of a global organization. The program can usually be completed in 20-months in a cohort format that features learning led by senior level executives.

GRE Test Scores accepted for MBA program

Kalamazoo - Those seeking a master's degree in business administration from the Western Michigan University Haworth College of Business now have the option of submitting Graduate Record Exam test scores in addition to Graduate Management Admission Test scores. The move is effective beginning with fall 2013 admissions. The tests are similar in the skills and subjects they measure with writing, quantitative and verbal skills sections. Accepting the revised general test for the GRE is on the rise among many top business schools. The GRE is offered at 700 locations worldwide in more than 160 countries and allows students to apply for multiple graduate programs, including the MBA program. "Accepting the GRE in addition to the GMAT offers some key advantages to us in terms of student recruitment," says Dr. Satish Deshpande, associate dean for operations and graduate programs for the Haworth College of Business. "It allows our program to be more accessible to qualified prospective students from a variety of backgrounds, which strengthens our program. It also allows a single test for those students who are considering dual degrees or are interested in earning multiple post-graduate degrees--a trend that is on the rise." The GRE also has another advantage--it costs less. The fee for taking the GRE is about $100 less than the GMAT.

6 May Is Stroke Awareness Month

Kalamazoo - The month of May is designated as National Stroke Awareness Month and Bronson Healthcare is taking the opportunity to educate people on stroke prevention, detection and treatment. Stroke is the third leading cause of death in the United States, affecting one person every forty seconds and often causing serious long-term disability. A stroke is caused when blood flow is constricted to the brain. Sometimes referred to as brain attacks, they can occur when the blood vessels surrounding the brain burst. Side effects can include paralysis on one side of the body; mental confusion and slurred speech. Although most strokes occur in people aged 65 years or older, they can happen at any age. Several factors are related to having a stroke, including high blood pressure, obesity, physical inactivity, genetics and cigarette smoke. Fortunately, many of these can be reduced by a change in lifestyle habits and medication. Neurointerventional surgeon, Jeffery Miller, MD, of Bronson Neuroscience Center, says that many stroke patients can recover if they receive the appropriate treatment quickly. The more time that is wasted, the more brain lost. But to help someone find immediate help, you have to know the symptoms. The simple acronym, F.A.S.T., can be used to recognize the symptoms of stroke. F Face: Ask the person to smile. Does one side of the face droop? A Arms: Ask the person to hold up both arms. Does one arm drift downward? S Speech: Ask the person to complete a simple sentence, like John and Jane went on a picnic. Are the words slurred? Does the person repeat the sentence correctly? T Time: If the person shows any of these symptoms, time is very important. Call 911 immediately and get to a hospital fast. Brain cells are dying. Those who do survive strokes undergo intensive rehabilitation, beginning in the hospital and continuing on to outpatient rehabilitation. Stroke survivors can re-learn basic skills such as talking, eating, dressing and walking. It helps patients to increase strength, flexibility and endurance, and regain as much independence as possible.

Health Information for Emergency Responders

Grand Rapids Michigan Health Connect is introducing the speed and accuracy of electronic health records to the Emergency Medical Services (EMS) industry in Michigan, providing vital, lifesaving patient information to emergency responders. Michigan Health Connect, the states largest provider of health information exchange, is using ESO Solutions Inc. software to create an integrated digital hub, which helps EMS and fire agencies respond quickly, efficiently and thoroughly regardless of the electronic patient record system the organization uses. Now emergency responders treating patients en route to the hospital can have access to the same medical information as facility-based health care providers, said Doug Dietzman, executive director of Michigan Health Connect. This system can be a life-saver. Not only can emergency responders act immediately on relevant patient information, but they can relay that information to the hospital, so physicians there can be ready with the most effective treatment. Until now, there has been a missing link in the continuum of care: the connection between EMS where medicine is practiced in the field and the broader health care ecosystem, such as hospitals and physicians. ESOs software seamlessly connects the pre-hospital industry with the health care ecosystem, facilitating the access and sharing of information, making it available when and where it is needed to save lives. As a result, care becomes a collaborative effort between all providers. Our vision is to connect EMS with the healthcare ecosystem no matter which software vendor they use. This exchange of data and increased visibility into the continuum of care is vital to improving end-to-end patient care, said Chris Dillie, president and CEO of ESO Solutions. Michigan Health Connects use of ESO Solutions software brings unparalleled access and sharing of information to Michigans emergency responders and hospitals.

Education Briefs
Grand Rapids Calvin Education Professor John Walcott received a $200,000 Improving Teacher Quality Grant from Michigan Department of Education. Calvin Mathematics Professor Jan Koop also received a $200,000 grant to work with kindergarten through sixth grade teachers from four area schools. Kalamazoo Western Michigan University advertising student Sara Rokicki of Gurnee, IL, received a $2,000 scholarship from Adcraft Club of Detroit's Adcraft Foundation, and is one of six students statewide to win a 2013 scholarship. Allendale Grand Valley State University signed a reverse transfer agreement with Kellogg Community College in Battle Creek to help students who transfer to Grand Valley complete an associates degree at Kellogg Community College. East Lansing Michigan Education Association announced recipients of 2013 MEA Scholarships, honoring exemplary public school students from across the State who will be attending a Michigan public university next fall. Among the 1,116 applications submitted for scholarship awards this year, MEA Scholarship Fund Trustees chose 20 new award recipients who will each receive $1,500 including three West Michigan students: Asheley Rall - GalesburgAugusta High School; Alina Chau Holland High School; and Gabriella Reihanian - North Muskegon High School; and 18 repeat winners who will each receive $750 including two West Michigan students attending Central Michigan University: Michelle Vanhala - Big Rapids High School; and Hillary Karbowski - Three Rivers High School.

Mercy Health Partners Consolidation Plans

Muskegon Mercy Health Partners parent organization, Trinity Health, recently approved a capital allocation for a $96.7 million expansion project for the Mercy Campus on Sherman Blvd. in Muskegon. This is the first step in a twopart approval process. The decision comes after an extensive preliminary evaluation by Trinity Health. A second capital approval decision by Trinity Health, which will be required for the project to move forward, takes place later this year. In preparation for the second approval decision, Mercy Health Partners is preparing detailed schematic design and budget packages. A decision on the Certificate of Need (CON), filed with the State of Michigan, is expected in late summer 2013. We are very pleased with the Trinity Health decision. Their interest in investing in Muskegon is good news for our patients, providers, and our community, said Greg Loomis, Interim President and Chief Operating Officer. Our goal is to ensure Mercy Health Partners is a strong, healthy organization providing high quality, affordable health care for years to come. Mercy Health Partners proposal calls for 120,000-square-feet in additions and renovations at the Mercy Campus, which would enable Mercy Health Partners to consolidate some duplicated services from the General and Hackley Campuses.

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7 Stronger, Faster, Smarter with Mercy Health Sports

By Joan K. Kessler Whatever the sport, recreational or competitive, the Sports Medicine team at Mercy Health has been helping individuals improve their athletic performance for more than thirty years. Their certified athletic trainers and strength and conditioning specialists provide comprehensive sports medicine programs, outpatient rehabilitation, and onsite health care coverage for organized sporting events and practices at most area schools along on the lakeshore. For 16-year-old West Michigan Christian sophomore Megan Teeter of Fruitport, an athlete who suffered an anterior cruciate ligament (ACL) tear in her right knee in October while playing soccer, Mercy Health's Sports Medicine team is giving her hope of returning to play soon. Her Licensed Athletic Trainer, Michelle Ward, AT, ATC, CSCS, shared, Megan needs to heal completely and regain her strength and mobility before she returns to play. Jon Romkema, AT, Sports Medicine Manager, explained, A woman is more likely to experience an ACL injury than a man. Through our ACL injury prevention program called SportsMetrics, we reduce that risk. SportsMetrics increases a players jump height, creates symmetry in leg power, improves landing mechanics, and reduces side-to-side movements of the knee. It is decreasing knee injuries in female athletes but men are also benefiting. The most powerful predictors of a future sports-related injury are poor movement patterns, decreased balance, and previous injury, says Romkema. To check Megan's progress, Ted Quick, AT, ATC, CSCS, recently conducted a Functional Movement Screening (FMS) with her. Her injury risk is evaluated through factors like age, gender, sport, and FMS results. FMS involves seven key functional movement tests. If she scores 14 or more points out of 21, Megan will have a less-thanaverage risk of future injury. The Functional Movement Screening (FMS) demonstrates the quality of an athletes foundational movements, which are needed to build athletic ability and skill. Athletic trainers break down the components to see if the athletes are doing the movements correctly. When someone scores low, an exercise program is developed to strengthen that function. Its another tool we have to show progress. We use it with healthy athletes and those who are advancing in their rehabilitation, said Quick. Mercy Health's Sports Medicine team specializes in the prevention, treatment, and rehabilitation of sports-related injuries. They also provide counseling on hydration, first aid, bracing and taping to prevent injuries, and education for injury prevention. While most Mercy Health athletic trainers work with athletes throughout the lakeshore, some work at Mercy Health's Athletic Performance Center (APC) in Muskegon. The center provides compressive sports-specific training to athletes of all types. Proper techniques are

taught through a wide variety of program options like SportsMetrics, Speed and Agility Training, Adult Strength and Conditioning Program, Speed and Sports Skills for Middle Schoolers, and a Hockey Performance Program. Continued on Page 8

8 Health Care Briefs

Big Rapids Michigan Optometric Association named Dr. Michael P. Keating, Professor at Ferris State Universitys Michigan College of Optometry (MCO), as Jack W. Bennett Optometric Educator of the Year, and Alana Herron, fourth-year MCO student from Livonia, as 2012 Student of the Year. Okemos The Board of Directors of Michigan Academy of Family Physicians (MAFP), Michigans largest specialty physician association, named Debra N. McGuire, MBA, IOM, CAE, Chief Executive Officer, who will also serve as Executive Vice President of MAFP Foundation. Grand Rapids Cardiologists at Spectrum Healths Fred and Lena Meijer Heart Center were the first in West Michigan to perform a minimally invasive procedure to tie off a left atrial appendage, which can be a source of blood clots leading to stroke in patients with atrial fibrillation (AFib). Approximately six million U.S. adults have been diagnosed with AFib, an arrhythmia or irregular heartbeat; onequarter of all strokes in the elderly are attributed to AFib, but now there is a new option for stroke prevention in the area. Southfield Ophthalmologists from Michigan Veterinary Specialists and BluePearl Veterinary Partners will be conducting free eye exams for service dogs during this years 6th Annual ACVO/Merial National Service Dog Eye Exam Event in May, in Ann Arbor, Auburn Hills, Grand Rapids and Southfield, to eligible service animals including detection dogs, guide dogs, handicapped assistance dogs, police dogs, search and rescue dogs, and therapy animals. Wyoming Metro Health Hospital Foundation approved appointments and re-elections of its 2013 Foundation Board to serve three-year terms: Joe Belsito, Amway Corp; Brandon Bissell, Imperial; Kaitlyn Disselkoen, GR Outdoor; and Laura Ann Gordon, Metron Integrated Health Care. Board members approved for re-election: Tommy Brann, Branns Steakhouse and Grille; M i k e Damstra, CareLinc Medical; Michael Mraz, Rockford Construction Co.; Michelle Tremper Brown, Keller Williams Realty; and John Van Singel, Van Singel Holdings. Kalamazoo Borgess Medical Centers Surgical Group of Southwest Michigan will receive Borgess Lamplighter Award for 2013, at the Seventh-Annual Friends of Borgess Nursing Endowment Fund Awards Dinner, May 7, 2013, at Western Michigan Universitys Fetzer Center. Kalamazoo Borgess Medical Center was named Blue Distinction Center+ in Spine Surgery, as well as Knee and Hip Replacement, by Blue Cross Blue Shield of Michigan and Blue Care Network - Blue Distinction Centers for Specialty Care program is a national designation awarded by Blue Cross and Blue Shield companies to medical facilities demonstrating expertise in delivering quality specialty care. Grand Rapids Hospice and Palliative Care Association of Michigan honored two Hospice of Michigan staff members with Dream Team Awards: Dr. Michael Paletta - Vice President of Medical Affairs and Executive Director of Maggie Allesee Center for Innovation - as Outstanding Educator of the Year for his many contributions to end-of-life care and advocacy of We Honor Veterans Program; and Volunteer Manager Kathy Julien - as Outstanding Volunteer Manager of the Year for her enthusiastic engagement with Hospice Of Michigan. Grand Rapids Spectrum Health held a ceremonial groundbreaking event for the new 120,000 sq. ft., three-story facility of Beltline Integrated Care Center on the southeast corner of East Beltline and 3 Mile Road. Medical services at the new pavilion will include: Family Medicine; Home Medical Equipment; Imaging; Internal Medicine; Lab; Neurosciences; Pediatrics; Physical Therapy; Psychiatry; Psychology; Urgent Care; Visiting Nurse Association; and Womens Health. Grand Rapids Pine Rest Christian Mental Health Services received notification of accreditation for its new psychiatry residency program from the Accreditation Council for Graduate Medical Education. The first residency class will begin July 2014. Grand Rapids Spectrum Health is the only site in West Michigan participating in the international hunt for effective treatments for advanced renal cell (kidney) cancer with Argos Therapeutics enrolling its first patients in the Phase 3 ADAPT kidney cancer study, a personalized cancer immunotherapy being developed for the treatment of an advanced type of kidney cancer - metastatic renal cell carcinoma or mRCC. Wyoming Metro Health Hospital Foundation announced election of 2013 officers: Chairperson - Carol Karr, Miller Johnson; Vice Chairperson - Mike Damstra, Carelinc Medical Equipment & Supply; Treasurer and Secretary - John Van Singel, Van Singel Holdings; and Immediate Past Chairperson - Steve Klotz, Huizenga Group. Grand Rapids Hospice of Michigan (HOM) announced a name change and significant rebranding of its fundraising arm. To better reflect the growth and develop of HOM and its service lines, the organization has now reorganized its fundraising efforts and integrated its development staff into HOM Foundation. Grand Rapids Spectrum Health System Board of Directors, Mecosta County Medical Center (MCMC) Board of Trustees, and Mecosta County Board of Commissioners approved resolutions allowing MCMC to join Spectrum Health System; MCMCs targeted integration with Spectrum Health will be effective July 1, 2013, to allow for a smooth transition.

Health Information for Emergency Responders

Continued from page 7 The Hockey Performance Program and ice skating treadmill allow users to train at variable speeds in a controlled and safe environment. Skaters of all levels receive coaching and feedback while they skate, which helps to improve stride efficiency and endurance. Speed and agility are important but safety remains a top priority. The team is trained to evaluate students for sports concussions, an injury that can be difficult to detect. Each year, Mercy Health's athletic trainers are often the first to evaluate and care for athletes who have suffered concussions. Heart health is also a concern. Students are encouraged to take advantage of free heart screenings provided by Mercy Health and West Shore Cardiology. The heart screenings attempt to identify any preexisting conditions that could potentially increase an athlete's cardiac risk with vigorous physical activity. omkema suggests these tips for anyone involved in recreational or competitive sports: Establish a relationship with a primary care physician. Work on flexibility and general conditioning prior to participation. Realize that aches and pains happen but be aware of more serious injury. Know the difference between personal trainers and athletic trainers. Athletic trainers are licensed health care professionals. Ask what a certified athletic trainer can do to help you improve your game, whatever your sport. For parents of student athletes, Romkema adds: Watch your child at play. If you are concerned about his or her risk of injury, contact the teams athletic trainer. Get to know the teams athletic trainer and ask about the procedure if an injury were to happen. Know your childs medical history. Make sure your child is eating right, staying hydrated, and getting adequate rest. As for Megan Teeter, she is motivated to make a full recovery and come back even better for her junior year. Thanks to her training, she feels she will play stronger, faster and smarter than ever. Joan K. Kessler is the PR & Marketing Manager for Mercy Health Partners in Muskegon. Visit www.mercyathleticpeformancecenter.org for more information about Mercy Health Partners' Sports Medicine Program.

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9 Tips to Protect Corporate Assets and Reputation Against Fraud

Grand Rapids Plante Moran, one of the largest certified public accounting and business consulting firms in the nation, has offered guidance and best practices for companies to protect against fraud. According to the Association of Certified Fraud Examiners, or ACFE, the typical organization loses 5 percent of its revenue to fraud each year. One of the most effective ways to detect and deter fraud is to educate employees about what constitutes fraud, said Michelle McHale, senior manager of Plante Morans Forensic and Valuation Services. Employees should understand how fraud harms everyone in the organization and how to report questionable activity. Plante Moran advises companies, large and small, to follow these fraudreducing guidelines: Give employees a variety of methods to report their concerns about fraud, illegal actions or unethical behavior, including telephone hotlines, emails, web-based portals, faxes or even faceto-face meetings. Anonymous reporting, either internally or through independent service providers, can help employees feel their information has been shared in a safe and confidential manner. Educate employees about fraud and how it affects the company. They may be more likely to use the services once they are aware of how fraudulent behavior personally affects them. Empower employees to utilize the services. There could be a negative stigma attached to whistleblowing, but encouragement from senior management as well as ongoing training and support from the organization may ensure a more robust fraud reduction program. Fraud hotlines are independent, anonymous and available 24 hours a day, 365 days a year. This business solution provides a powerful deterrent to fraud, dishonesty, corruption and other inappropriate behaviors. Annual costs to operate a hotline typically range up to $1.50 per employee. According to an ACFE study, implementation of hotlines contributed to an approximate 44 percent reduction in fraud losses. The independence and anonymity of hotlines helps remove the fear of retaliation, which can be a deterrent in reporting suspicious or fraudulent behavior. The 2011 National Business Ethics Survey showed that 22 percent of those who reported misconduct say they experienced some form of retaliation in return. Employees are the primary source for reporting fraud, McHale said. Senior management should maintain an open door policy and effective communication channels for reporting employeerelated concerns. Organizations benefit from fraud detection services that protect both their assets and its reputation. Hotlines show a companys commitment to honesty, integrity and strong governance and provide executives an opportunity to address sensitive issues internally and proactively before the behavior irreparably harms the organization. Providing employees with a tool to anonymously report policy violations and inappropriate behaviors sends a clear signal that management is committed to the elimination of dishonesty in the workplace, she said. Sarbanes-Oxley mandates that publicly traded companies provide outlets for employees to anonymously report information relating to financial irregularities and has encouraged other organizations in different industries to implement means of reporting fraudulent behavior as well.

Business Builder Scholarships Offer Money

Kalamazoo - Fair Food Matters, a Kalamazoo non-profit organization, announces the Business Builder Scholarship program, which makes its Can-Do Kitchen food business incubation services available to low- and moderateincome individuals. The Business Builder Scholarships will change the landscape of small food business and will promote food justice in Kalamazoo. From July 2013 June 2014, seven scholarships of $8,820 will be available to people with food business ideas. To apply, email Lucy@fairfoodmatters.org or call 492-0261. Business Builder Scholarships will be made available to food entrepreneurs, especially in the Northside, Eastside, Edison, Stuart, Vine, and Fairmont neighborhoods of Kalamazoo. Scholarship money will be used for kitchen rental and business incubation support services at the Can-Do Kitchen, business classes, ingredient and packaging materials, food safety licensing, graphic design and marketing, insurance, and promotional support. There are seven scholarships available; five are available only to low- to moderate-income individuals. Business Builder Scholarship recipients will become Can-Do Kitchen incubator clients, which helps entrepreneurs with business and financial planning, food industry connections, and business support. Scholarship recipients will be required to pay a $25 refundable deposit. The Can-Do Kitchen is seeking applicants for the Business Builder Scholarships. Low- and moderate-income individuals are especially encouraged to apply. Business Builder Scholarship recipients will be selected based on criteria such as income level, zip code of residence, commitment to business planning and business ownership, existing market niche for product, and willingness to engage closely with the Can-Do Kitchen incubator program. Applicants need not already have a food business in place, but must be committed to transforming a business idea into reality. Interested people can call 492-0261 or email Lucy@fairfoodmatters.org to receive an application form.

10 Orion Construction Awarded Grand Rapids Home for Veterans Project

Grand Rapids Orion Construction has been awarded the Grand Rapids Home for VeteransMain Entrance Renovation project. The Veterans Home is located at 3000 Monroe Avenue NE, Grand Rapids, Michigan. The $1.1 million project involves the modification of the main entrance to the facility with the addition of a new exterior vestibule and a steel-frame, canvascovered canopy. The 7,000 square foot canopy will provide a protected area for visitors and residents. Included in this project is 15,000 sq ft of sidewalk with built-in snow-melt technology and enhanced landscaping. The project is being built under the supervision of the State of Michigan Department of Military Affairs. M.C. Smith Associates and Architectural Group is providing the design services forthe project. Orion Constructions team includes: Principal-in-Charge John Boonstra, Project Manager John Shepherd and Project Superintendent Troy Kuiper. An October 14th, 2013 completion date is scheduled.

Construction Briefs
Holland/Grandville For the fifth consecutive year, Redmon Heating & Cooling, Inc., was honored at Bryant Heating & Cooling Systems annual dealer meeting with a Tier 2 Medal of Excellence Award, and will also continue on to compete as one of the top 15 dealers in the nation. Holland Elzinga & Volkers Construction Professionals, leading provider of construction management services, announced election of Grace Silva to the companys Board of Directors and will serve as Corporate Treasurer. Kalamazoo CSM Group congratulated Kristin Kremer, Development Manager, for her induction into Michigan Center for Empowerment and Economic Development. Coldwater Owen-Ames-Kimball and Grand River Builders, Detroit area Tom Roberts Architects, and Tibbits Opera Foundation and Arts Council, Inc., were recognized by Gov. Rick Snyder as a recipient of the 2013 Governors Awards for Historic Preservation of Tibbits Opera House. Grand Rapids Custer announced they were designated 2013 Steelcase Platinum Partner, meeting all eight award criteria including financial strength, involvement in the community, investment in personnel, customer satisfaction, reaching sales goals, participating in the dealer network, meeting Steelcasedealer co-brand requirements, and improving core business capabilities of Custers sales and design teams. Muskegon Carmichael Heating & Air Conditioning was honored at the annual Bryant Dealer meeting with a Tier 1 Medal of Excellence Award - a business enrichment program specifically designed to recognize Bryant dealers do whatever it takes to improve their business. Grand Rapids TowerPinkster received 2013 Governors Award for historic preservation restoring the Old Federal Building 148 Ionia Ave, NE. Kendall College of Art and Design of Ferris State University, TowerPinkster, Christman Capital Development Company, Hopkins Burns Design Studio, and the City of Grand Rapids will receive the award at a recognition ceremony on May 1, 2013. Michigan - Signature Associates has negotiated: the lease of 5,000 square feet of industrial space located at 381 Helmer, Springfield, Michigan for the tenant, Morrison Industrial Equipment. the lease of 1,800 square feet of industrial space located at 3120 S. Getty Street, Norton Shores, Michigan for the landlord, CMJ Properties, LLC, and the tenant, Christopher Crowder. Grand Rapids Owen Ames-Kimball Co. announced hiring Brenton Smith, Skilled Carpenter, and graduate of Allegan Area Educational Services Agency.

Education Briefs
Grand Rapids Grand Rapids Community College faculty members Diane Sparks, Professor of Education, and Dawn Cheikh, Adjunct Instructor of French and Arabic - were awarded the John and Suanne Roueche Excellence Awards. Kalamazoo Western Michigan University and Thomas M. Cooley Law School are discussing the possibility of a stronger alliance that would create a formal affiliation between Cooley, a private law school, and WMU. Big Rapids Ferris State University was awarded $110,520 grant to develop and deliver a comprehensive fleet management training program for North Carolina Department of Transportation. In addition, Ferris has an ongoing partnership with NAFA Fleet Management Association to offer certification in the multi-billion dollar fleet management industry. Grand Rapids Grand Rapids Community College is launching Introduction to Music Business, Fall 2013 semester, to introduce students to business tools and strategies for creating and managing a successful brand in the music industry. Allendale Grand Valley State University signed transfer agreements with Alpena Community College and Mid Michigan Community College to help students transferring to Grand Valley, complete an associates degree at Alpena and Mid Michigan Community Colleges. Grand Rapids Michigan Center for Student Success awarded a $75,000 Michigan Pathways to Credentials grant to Grand Rapids Community Colleges Job Training program, and will include advising, counseling, skills assessment, tutoring, employability skills, and job placement assistance. St. Paul, MN Minnesota State Colleges and Universities Board of Trustees announced Annette Parker, Ferris State University alumna, was named President of South Central College, effective July 1, 2013. Grand Rapids Grand Rapids Community College is awarding Noorthoek Academy student Melinda Frank with an Honorary Associate of Arts Degree in recognition of completing 42 concurrent semesters of Continuing Education Credits. Grand Rapids Grand Rapids Community College announced recent hire of Leah Nixon, Director of Communications, bringing eight years of university communications experience. Kalamazoo Hanna Downs, Western Michigan University business student, is among 10 students from across the country selected to receive the Richter Foundation and Institute for Supply Management's Richter Scholarship Fund, which provides tuition assistance up to $5,000.

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Coyes Canvas and Awning Has Been Part of Grand Rapids for 158 Years
By Jane Whittington Coyes Canvas and Awning is the oldest continuously operating business in Kent County. Since 1855, it has been producing a wide range of awnings and other fabric goods to meet the needs of both commercial and residential customers. Currently located on 32nd St., it boasts a long tradition of quality products and services that continues to the present day. According to an article in the Michigan Tradesman dated November 1, 1916, Thirty-three years ago, the awning business of this city was conducted by Albert and Charles Coye under the firm name of Albert Coye & Son. Albert Coye came to Grand Rapids from Rochester, N.Y., in 1855 and has made practically all the awnings used in the city since that year. The article goes on to say that, during the years between 1855 and 1916, the company occupied facilities throughout the city, including Bridge Street, 73 Canal Street, 11 Pearl Street and a fourstory building on the corner of Campau St. and Louis St. They mostly made canvas awnings for businesses in Grand Rapids and also provided storage space for those awnings during the winter months. In 1916, they were proud that we run our machines by individual electric motors, and we have the latest kinds of single and double needle machines. Charles Coye is quoted in this article as saying, During the campaign of 1888, when Charles E. Belknap ran against M.H. Ford for Congress, there was a large business done in campaign banners, transparencies and oilcloth capes, as it was customary that year to have frequent torch light parades. In 1955, the Grand Rapids Herald featured Coyes Inc., then located at 168 Louis St. and led by Charles Coye Harrett, the great-grandson of the founder, Albert Coye. The article noted that the company sold, awnings, canvas goods, marine supplies, flags and summer furniture such as folding porch and garden furniture, garden umbrellas and camping equipment. Today, the company is owned by Dave Smith, who purchased Coyes in 2004. Continuing in the tradition of the company, they make awnings for both commercial and residential customers. These include back-lit awnings, fabric awnings, entrance awnings, interior awnings, storefront awnings, retractable awnings, industrial awnings and window, door and patio awnings. They also make tarps for many uses including truck and boat covers; they also offer RV awnings and supplies as well as equipment for trade shows. According to Smith, We manufacture onsite in our 7,500 square foot facility which we have occupied for two years. With eight employees, we keep busy. We come out to the customers to measure and once again for the installation, and we stand behind our products and services. We are always seeking new business, and we know excellent goods and superlative service is the way to make that happen.

11

He continues, It used to be that what we sell was almost always made of canvas, but that has changed over the years. Since canvas is a natural product, it was more prone to damage from moisture and bad weather as well as from the sun. Today, we use synthetic materials which last longer and are easier to maintain. Smith says, We have done a lot of restoration work in areas like Heritage Hill where the homeowners want to maintain the historic integrity of their homes. Right now, our customer base is about 75 percent commercial and 25 percent residential. According to Smith, Someone once said that Coyes is woven into the fabric of Grand Rapids, and I like that idea. Weve been here for a long time; were part of the citys history. Thats a legacy we honor. Jane Whittington is a freelance writer and editor who lives in Grand Rapids.

Education Briefs
Grand Rapids Grand Rapids Community College named former College Dean and Anthropology Professor Gary Burbridge its Emeritus Faculty/Administrator for 2013. Grand Rapids National Heritage Academies engaged local Haworth dealer, Interphase Interiors, to assist in its large-scale addition to their corporate headquarters completed March 2013. Driven by Integrated Architecture, the new facility was developed over two years utilizing a combination of Haworth Compose Systems, Very Seating, Planes Conference Solutions, and OFS executive furniture. Grand Rapids Grand Rapids Community College is offering a new Facility Maintenance Technician training program based on the National Apartment Associations curriculum for Certified Apartment Maintenance Technicians. Allendale Patty Janes, Associate Professor of Hospitality and Tourism Management at Grand Valley State University, won Pure Michigan Jump Start Competition with her idea called Michigan Cares for Tourism, winning $5,000 to implement her idea. Grand Rapids Dr. Robert M. Hendershot, Associate Professor of History at Grand Rapids Community College, was awarded a grant from National Endowment for the Humanities. Grand Rapids Hope Academy of West Michigan, Ferris State University authorized charter school, named Todd Penning as Assistant Principal.

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Big Rapids Ferris State University opened Office of Graduate Studies to help promote and centralize graduate degree programs offered by the university. Grand Rapids Grand Rapids Community College student Sarah Ross was awarded a Work Immersion Study Program Scholarship from nonprofit Baden-Wrttemberg Stiftung. Kalamazoo Western Michigan University Board of Trustees approved and authorized its administration to proceed with the proposed Thomas M. Cooley Law School affiliation, noting Cooley would remain an independent nonprofit 501(c)(3) entity, but will be known as Western Michigan University Thomas M. Cooley Law School.

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12 Making the Work Place a Safe Place

By Jane Whittington Creating a safe and healthy work environment is essential. Employees have the right to expect that their welfare is important to their employers and that the place they work and the work they do will not put them at risk. Besides the moral imperative that employers keep their employees best interest in the forefront, safety makes sense in terms of productivity. And, because there are laws that protect workers, the employer also protects his/her own best interests by protecting his/her workers. The Occupational Safety and Health Administration is the federal agency charged with overseeing workplace safety. They can provide resources, training, data and statistics, analysis and information to employers and employees alike. Michigan has chosen to operate its own occupational safety and health program under a plan approved by the U. S. Department of Labor. This program offers safety and health protections to most private sector and state and local government employees within the state. The Michigan Occupational Safety and Health Administration (MIOSHA) meets or exceeds all federal standards. According to the MIOSHA website, The Michigan legislature created the modern Michigan Occupational Safety and Healthy Act in order to better prevent workplace injuries, illnesses and fatalities in Michigan by: setting and enforcing occupational safety and health standards; promoting safety and health training and education; and working with partners to develop innovative programs to prevent workplace hazards. MIOSHA is located in Lansing; their website is www.Michigan.gov/miosha Since 2008, Access Safety in Grand Rapids has been providing consulting to businesses interested in making sure that their work place is as safe and secure as possible. Jeff Mather founded the company after working in the area of work place safety throughout his career. Soon after the company was founded, he brought in Chad Ignatowski as a minority partner. Ignatowsi had previously worked as a General Industry Compliance Safety Officer for MIOSHA, as well as holding other positions within the area of occupational health and safety. Today, Access Safety has five employees. Mather is a Certified Safety Professional, and Ignatowski is a Certified Safety and Health Manager. Access Safety offers review and assessment in risk control, helping organizations eliminate unacceptable risk within the work place. They can then go on to establish policies and procedures, roles and responsibilities, measurement and tracking and training and certification needs. According to Mather, We work with many different kinds and sizes of companies. For small and medium companies who either have minimal or no safety staff, we function as their out-sourced health and safety department. For larger companies (we have worked with Fortune 100 companies), we augment their in house staff to perform a variety of tasks, including making sure that they are in compliance with governmental regulations. He continues, For some, we come in for a specific project, but, for most, we work with them on an ongoing basis, making sure they maintain their standards and monitoring their success. We meet often with safety committees within the organizations at which we work, and we continue to provide positive reinforcement, individualized training and frequent monitoring and reassessments of risk. Mather specifies, We dont believe in one size fits all. We customize our services and training for each company depending on their specific needs. We go above and beyond minimum requirements to give each organization the best products and services available. Government regulations are designed to protect workers, but these regulations can be complicated and difficult to understand. Here too, Access Safety can help. Mather says, We keep up with the latest regulations and requirements and are able to interpret them for our clients. We usually have a heads-up that something new is coming, and we are able to stay current and thus help our clients meet these requirements. He continues, Here at Access Safety, we have also developed web-based products which can help organizations track and monitor risk and achieve maximum success in maintaining a safe work place. Access Safety stands ready to offer their expertise to companies who are looking out for the welfare, health and safety of their employees, today and into the future. You can find more information about Access Safety at www.accesssafety.biz. Jane Whittington is a freelance writer and editor who lives in Grand Rapids.

Legal/Accounting Briefs
Grand Rapids Hilger Hammond, PC, announced Attorney Aileen Leipprandt was selected as State of Michigan Leader in the Law for demonstrating high level of success in the legal profession. Grand Rapids For the 8th consecutive year, Plante Moran, PLLC, was named one of West Michigans 101 Best & Brightest Companies to Work For. Grand Rapids Echelbarger, Himebaugh, Tamm & Co., PC, welcomed Christine Runion as new Director of Operations, with more than 27 years of business experience in areas of finance, operations, and strategic planning. Grand Rapids Himebaugh, Tamm & Co. PC welcomed Staff Accountant Michael J. Pelkey. Pelkeys specialties include business valuation, litigation support, forensic accounting, and client consultation. Grand Rapids Plante Moran, PLLC announced the launch of its Women in Leadership initiative for the attraction, retention, development and advancement of women into leadership positions within the firm, and has one of the highest percentages of female partners among the nations largest public accounting firms. For the last 25 years, more than 50% percent of accounting majors have been women. Lansing The Small Business Association of Michigan launched Decision Point, an online tool that helps small business owners understand and take action on various health insurance decisions mandated by the Affordable Care Act. Grand Rapids H&S Companies announced Travis Sinquefield, HR Manager, earned a Professional in Human Resources Designation, issued by HR Certification Institute, by satisfying several criteria including passing a 3-hour exam, and meeting educational and work experience requirements. Grand Rapids For the ninth year, Law Weathers was named among the 2013 101 Best and Brightest Companies to Work For, as chosen by Michigan Business & Professional Association. Law Weathers is one of three law firms receiving this award. Grand Rapids Gockerman Wilson Saylor & Hesslin, long-standing Manistee law firm, will join Mika Meyers Beckett & Jones, according to managing members of both firms. Attorneys Richard Wilson, George Saylor, and Daniel Hesslin will maintain the office in downtown Manistee, and Bruce Gockerman will be "of counsel" to Mika Meyers, for a wide range of legal issues including municipal law, labor law, environmental law, health care law, probate, estate planning, insurance law, bankruptcy, creditor's rights, and more. Lansing Varnum Attorney Bruce Goodman was elected Secretary to Michigan Energy Innovators Business Council, a state-wide organization dedicated to accelerating growth of Michigan's advanced energy sector. Grand Rapids Law Weathers law firm was named among West Michigans 101 Best and Brightest Companies to Work For, for 2013.

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13 You Owe Your Employees More Protection

By Kimberly King Everyday your employees come to work serving customers and helping your company grow. They are the most valuable resource you have and yet the question becomes what you are doing to protect them and provide them the peace of mind that they are working in a safe environment? As said by a local Director of Security, We cant look the other way and hope that nothing happens. We owe our employees more than that. Whether you have a formal security plan or a few measures that you have taken as first steps, the development of a cross-functional Security Committee is the first right step in making sure that you not only have adequate measures in place but also that there is an ongoing review of the changing needs of the company and the alignment to new technologies available. Development of such a committee might include: Solidify cross-functional Security Committee determining roles and responsibilities of each member Develop company security standards including: - Security Governance / Incident response - Network/Application software - Confidential information - Personnel and physical assets - Counter-terrorism - Business continuity Execute a Master Security Transition Plan prioritizing the most significant risks first. The other important value of a committee is that it allows for a more real time assessment of the changing needs of the company and a more proactive awareness of new technologies to align with those needs. Following are a few examples to be aware of: Active Intruder/Shooter Response: Emergency Communication: Emergency communication systems allow for companywide communication in minutes via telephone, email, text messaging, desktop messaging, signage, and more. Employees have the notice they need to seek protection, and management has the ability to communicate with all employees at the same time. Advanced Intrusion Protection: Video Verification: False alarms become a thing of the past and the probability of apprehension skyrockets with alarm video verification systems. As a standalone portable video alarm system, it provides a 24/7 instant video of intrusion events to a monitored central station acting as an eye witness. Once the intruder is visually confirmed, police are dispatched, and the intruder is 70% more likely to be apprehended. Video Surveillance Real time: Security System Integration: Alarm integration with access control and video events allows systems to not just be forensic after the fact but also be a real time safety tool. With one software driving all three systems, an entrance accessed without authorization triggers an alarm being sounded and a strategically located camera turns to that access point for video capture real time or recorded. Video analytics: This video enhancement has hit the market providing cameras situational intelligence of abnormal activity. Imagine the traffic pattern at the exit of a parking garage. Cameras can now be programmed to trigger camera recording and reviewing for vehicle activity moving in the opposite direction at that exit location. It could be a hostile intruder or it could be an innocent mistake by the driver but either way, security is now able to capture this activity to determine the appropriate response. Hosted and Managed Security Services: Whether it is housed in the cloud or on the security vendors server viewed by their personnel, you have available to you the highest level of security. From access control management, to video viewing, recording, and guarding, a company doesnt have to invest in expensive computers, security devices, software, and personnel to have accessibility to these high end technologies and services. Last but not least, take notice of mobile applications. No matter where you are, you can access your intrusion system to arm and disarm, view real time video surveillance devices, and manage your access control system. As our world becomes more complex so does the complexity of providing your employees adequate protection. Dont let your company get behind. For all that your employees DO FOR YOU, at the minimum; YOU OWE them a safe work environment. Kimberly King, CPA is Chief Operating Officer/Chief Financial Officer of SecurAlarm Systems, Inc. Kimberly is responsible for the oversight of all organizational, operational, and financial operations of the company. She also leads the strategic planning process, business process reengineering initiatives, and oversees the companys performance management system.

Construction Briefs
Grand Rapids Lambrecht Associates, Inc., announced Burton Ridge Apartments, new luxury apartments now open at the corner of Burton St., SE, and East Beltline, SE, completed a new phase and is accepting applications for lease. General contractor, Wolverine Building Group, and architect, Post Associates, collaborated on the $1.6 million construction project. The units range in size from 1,420 - 2,150 sq. ft. and include stainless steel appliances, washer/dryer, fireplace, porch or patio, private entrance, attached garage, and access to a swimming pool. Kalamazoo CSM Group is a recipient of West Michigans 101 Best and Brightest Companies to Work For, for the eighth year. Lansing Clark Construction Company was awarded Associated General Contractors of Americas 14th Annual Construction Safety Excellence Award marking the fourth time Clark Construction has won national recognition. Allendale Wolverine Building Group announced start of the James H. Zumberge Hall Addition and Renovation project at Grand Valley State Universitys Allendale campus. Along with architect Via Design, Wolverine Building Groups team will expand the existing building to more than 90,000 sq ft., preserving historical architecture and intertwining new modern features, and anticipating completion spring 2014.

14 2013 World Trader of the Year Award

Grand Rapids The West Michigan World Trade Association (WMWTA) will present GNS America its 2013 World Trader of the Year. The award will be received by GNS America at West Michigan World Trade Associations dinner at Watermark Country Club on Tuesday, May 7 and will also be presented the following day, on Wednesday, May 8th at the VIP Reception after the World Trade Week Business Conference. The World Trader of the Year Award recognizes a business, organization, or an individual who has demonstrated a commitment to international trade in this region. It is presented during World Trade Week, which happens annually the first week in May. GNS America is a success story of a local businessman drawing foreign investment to West Michigan, partnering with GNS Korea, to bring capital investment, manufacturing, technology, and jobs to the area. Since the initial investment of about $2.5 million dollars in 2009, GNS America further invested in implementing their globally patented Shuttle Press technology, developed an innovative industry leading hot stamp process used for the automotive industry, and invested in a building and land. In 2012, GNS America continued to grow and was recognized as the General Motors Supplier of the Year for their product class specialty. The success of the company resulted in yet another expansion last year. The additional investments in Holland Michigan have brought the total investments to over $15 million. Today the company employment exceeds 100 people. GNS Americas recently awarded contracts will ensure their business will continue to grow and their exports of design services, tooling and production parts will expand into Europe, Mexico, Korea & Australia. Therefore, it is an honor for West Michigan World Trade Association to recognize GNS America as our World Trader of the year for bringing new life and jobs into West Michigan and for also laying the foundation for an ongoing export business that will flourish for years to come.

Industrial Briefs
Galesburg and Kalamazoo Diversified industrial manufacturer Eaton announced it provided $8,000 to Western Michigan University to support three student engineering teams that will design and develop vehicles to compete against other student teams in the American Solar Challenge, Baja SAE, and Formula SAE races this year. Battle Creek Bleistahl North America LP, subsidiary of Bleistahl Ltd., was formed in 2001 to spearhead sales of valve train components to the automotive industry in the North American market with plans to centralize its production by opening a manufacturing facility in the City of Battle Creek, investing $11.5 million, and creating 58 new jobs. The City of Battle Creek is offering 12-year property tax abatements valued at $532,000. Grand Rapids P. Graham Dunn manufactuing will supply uniquely crafted and American-made items to the new locally owned P. Graham Dunn store, 4020 Chicago Drive SW; the 1,900 sq. ft. store will creatively display home dcor items in addition to a large selection of attractive customizable and personalized gifts at affordable prices, and a nicely furnished 220 sq. ft. conference room available for individuals, businesses and organizations. St. Joseph Hanson Logistics announced implementation of Infor10 Supply Chain Execution system as a key component to enhance warehousing efficiency, inventory and order transparency, and facilitate compliance with safety regulations regarding food product storage and handling. Grand Rapids Michigan Rental, LLC, owned by the MacAllister family in Indianapolis, Indiana, acquired the assets of Titan Equipment, December 31, 2012, and operates industrial rental locations in Byron Center, Lansing, Midland, Traverse City, and Wixom. Benefits for Titan to join the MacAllister family is to provide customers with a broader more diverse line of equipment, additional locations across the state, and additional capabilities to serve customers in 12 locations in Indiana, with Caterpillar - one of the most powerful brands in the world. Grand Rapids The Right Place, Inc., in collaboration with Michigan Economic Development Corporation and Byron Township, announced Grand Rapids Chair Company will be relocating from its current SW location to Byron Township with support of a $200,000 performance-based grant from Michigan Business Development Program through Michigan Strategic Fund. Grand Rapids Chair Company will invest a total of $2.5 million and create 50 new jobs; Byron Township is expected to offer local supporting tax abatements. Grand Rapids Junior Achievement of Michigan Great Lakes, Inc., announced Mark Bissell, Chairman and Chief Executive Officer of Bissell Home Care, Inc., will be inducted into Junior Achievement West Michigan Business Hall of Fame. Benton Harbor New Products Corp., manufacturer of precision die cast aluminum and zinc products, received an Appreciation Award from Berrien Council Manufacturers for the companys investment and contribution to business growth in southwest Michigan. Allegan Perrigo announced: Dennis Yool was hired as Security Engineer for SAP Security team; Shaquanda Gordon was hired as Senior Human Resources Manager; Nicholas Wilson was hired as Production Engineer for their strip cartoning lines at Plant 7 site; and William Zeman was hired as Project Engineer for their Corporate Engineering team.

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Holland Michigan West Coast Chamber of Commerce announced Douglas Hekman, President of Quincy Street, Inc. (pork processor and seller), was named 2013 Michigan Small Business Person of the Year by the U.S. Small Business Administration.

15 Fighting Back Against Terrorism: Americans Need Vigilant Eyes

By Kathryn A. Kendall Why is it that large outdoor sporting events, taking place in public areas, will continue to be such an attractive terrorist target? We cant screen people at the door. We cant prohibit backpacks. We cant conduct pat downs. We cant have law enforcement per every 5 patrons to monitor activity. We cant control the activities within the surrounding buildings. We cant guarantee that someone will not attempt to penetrate the safety and security of an outdoor event. At the same time, our country cannot continue to live in in fear or avoid large public events due to the possibility of terrorist attacks. No matter how much money our government and businesses spend on security and protection, outdoor events will remain a significant target. The Boston Marathon maintained a solid, top notch security plan which included high volumes of law enforcement coverage and bomb sweeps, yet devastation still occurred. It is impossible to have enough law enforcement and security personnel to ensure that no one will leave a backpack on the sidewalk in downtown Boston. However, it isnt impossible to have enough educated, trained patrons at public events that will notice and report the backpack. This needs to be our focus. This is how the American people can make a difference. Our countrys best defense, our strongest army, our home team of millions, needs to take a few minutes to educate themselves and to understand how we can play a critical role in the future security of our nation. Prepared, educated and observant citizens will be the difference the next time this happens. The U.S. Department of Homeland Security has developed The 7 Signs of Terrorism, and the Michigan State Police has created a 7 minute video that every American needs to watch. Our country and its citizens need to understand and accept their responsibility of playing a critical role in the protection of our country. What if just 10% of those cheering on the runners at the finish line were trained in The 7 Signs of Terrorism? Would people have noticed the backpack? Would someone have informed law enforcement? Would citizens have stopped the men from walking away after dropping off the backpacks? Would there have been time to evacuate the area? Its amazing to think of what could have happened differently, had a certain portion of the patrons been trained in the following 7 simple signs. Department of Homeland Security: THE SEVEN SIGNS OF TERRORISM Surveillance: Is someone recording or monitoring activities? This may include the use of cameras, note taking, drawing diagrams, annotating on maps, or using binoculars or other vision-enhancing devices. Elicitation: Is someone or an organization attempting to gain information / asking questions about military operations, business operations, capabilities, or people? Tests of security: In preparation and information gathering, someone may park, walk or drive in restricted areas to measure reaction times to security breaches in order to assess strengths and weaknesses. Acquiring supplies: Are you aware of someone purchasing or stealing explosives, weapons, ammunition, military uniforms, decals, flight manuals, passes or badges (or the equipment to manufacture such items) or any other controlled items? Suspicious persons out of place: Does someone seem to not belong in the workplace, neighborhood, public entity, or anywhere else? Dry run/Trial Run: Does it appear that someone may be putting people into position and moving them around according to their plan without actually committing the terrorist act? Is someone mapping out routes and determining the timing of traffic lights and flow? Deploying assets: The plan is set. Are people getting themselves and supplies into position to commit the act? Are strange and out of place belongings / packages / bags left unattended? The 7 Signs of Terrorism are simple and easy to learn. This is your responsibility now. Train your family. Train your employees. Schedule a 30 minute lunch and learn at your business. Tell your friends. Accept your personal responsibility for spreading the word to everyone you know. What if more people had better training in Boston that day? What if people automatically knew to look for unattended backpacks and alert police? Its time we take control, backup our law enforcement agencies and actively participate in the security of our community. http://www.dhs.gov/preventing-terrorism https://michigan.gov/msp/0,1607,7123-1593_3507_8920-171767--,00.html Kathryn A. Kendall, Ph.D. is Executive Vice President of DK SECURITY.

Belco Announces International Partnership

Belding - Belco is excited to announced a new working relationship with Kind & Co., an all-in-one steel maker and supplier of extrusion tooling. Located outside of Cologne, the German company has over 120 years of experience in the development, processing and finishing of high alloy steels and other metals, including implementations for extrusion systems. Kind & Co.s work in extrusion tooling complements Belcos work in extrusion equipment, giving customers of both companies strong confidence they have a trusted source for all of their extrusion needs. If one company doesnt produce something, the other is sure to have it. The partnership is something customers in the industry asked for, according to Bryant Bronner, Kind & Cos key accounts manager for North and South America: Bonner also states that the move would not have worked for just any two companies. He cited the size and familyowned background of both companies as a good match, explaining that both companies value the same things.

16 Michigan Manufacturers Recognized for Service to Community and Industry

Lansing - Manufacturers across Michigan will gather in Lansing on May 14, 2013 to honor the recipients of the 2013 John G. Thodis Michigan Manufacturer of the Year Award. The Award, an annual honor since 1981, recognizes manufacturers for their dedication to community service and their role as a symbol of positive work being done by the manufacturing industry. The 2013 John G. Thodis Michigan Manufacturer of the Year award winners include: Large Tier Manufacturer of the Year: John C. Kennedy, president & CEO of Autocam Corporation Small Tier Manufacturer of the Year: Jonathan DeWys, president of DeWys Manufacturing Small Tier Finalist: Paul Aultman, president of Vantage Plastics Special Achievement: Andra Rush, president and CEO of Detroit Manufacturing Systems Special Achievement: Mike Heneka, president of Faurecia John C. Kennedy is being recognized as the 2013 John G. Thodis Michigan Manufacturer of the Year Large Tier Award winner for his service to the West Michigan community. During his years running Autocam Corporation, now celebrating its 25th year, Kennedy has transformed the Grand Rapids area with his philanthropy, hard work and commitment. Kennedy is focused on closing the talent gap and relaying a positive image of the manufacturing industry. Kennedys involvement in many of West Michigans greatest educational assets, including Grand Rapids University Prep, Talent 2025 and the Advanced Manufacturing Partnership, have allowed each program to excel. Thanks to Kennedy, West Michigan is preparing to see an influx of new talent entering the jobs market over the next decade. Jonathan DeWys is being honored as the 2013 John G. Thodis Michigan Manufacturer of the Year Small Tier Award winner for his service to the West Michigan community. Driven by his affinity to see young people achieve their goals, Jons commitment to Michigans K-12 system is evident. By showcasing manufacturings potential, Jon has helped Michigans youth discover exciting new opportunities, propelling them toward a future they never imagined possible. Not stopping there, Jon has founded a first-ofits-kind resource for career-focused training in manufacturing, DeWys University is a model of how business and education can come together to close Michigans talent gap. With partnerships with Grand Rapids Community College, Ferris State University and Grand Valley State University, DeWys University attracts a pool of applicants eager to learn and train for the many jobs available in manufacturing. Through his hard work, DeWys has put West Michigan on the path toward filling jobs at a fast rate both now and in the future. Paul Aultman is being recognized his community service with the John G. Thodis Michigan Manufacturer of the Year Small Tier Finalist Award. Through both his leadership at Vantage Plastics and his rigorous community service efforts, Aultman is a large contributor to Standish and the surrounding area. Thanks to a collaborative effort with other area business leaders, Aultman helped establish the WELL (Weaving Effective Life skills and Leadership) as an outreach organization for young people. The WELL allows children to find stability by unlocking their inner leadership skills. Aultmans pure passion for people exemplifies the spirit of the Michigan manufacturing industry and what we look for in role models for the next generation.

Ex-Im Renews SupplyChain Guarantee

Washington, D.C. The ExportImport Bank of the United States (Ex-Im Bank) renewed a 90-percent guarantee of a $100 million supply-chain facility for Citibank to purchase invoices that are generated through the sales of goods and services by eligible U.S. suppliers to CNH America LLC (CNH). The authorization, which is Ex-Ims second renewal of the facility, will support small-business suppliers of CNH by increasing liquidity to fulfill new orders. The facility is being provided under Ex-Im Banks Supply-Chain Finance Guarantee Program. Ex-Im Banks second renewal of this Citibank facility for CNH suppliers demonstrates our continued support for the small businesses that serve as reliable suppliers of U.S. exporters. This financing enables them to improve cash flow to increase sales and sustain jobs, said ExIm Bank Chairman and President Fred P. Hochberg. We continue to look for new ways to improve the program and tailor it to the unique needs of the companies involved. Ex-Ims renewal of its supply-chain finance guarantee enables Citibank to extend its purchase of invoices due (accounts receivable) from eligible U.S. suppliers that arise from CNHs purchases of goods and services for the production of exportable farm and construction equipment. This helps qualified CNH suppliers obtain cash more quickly to fulfill new orders. Continued on page 17

Review of Bright-Sided
author Barbara Ehrenreich explores the origins of American optimism and reveals the cracks beneath its happy faade. The problem, she explains, is that staying positive regardless of your situation turns into self-delusion. Unchecked optimism can be dangerous, as illustrated by analysts who ignored the economic red flags preceding the financial meltdown of 2008. Ehrenreichs caustic writing is entertaining, although the threads of her analysis can become frayed and tangled. Nonetheless, if a smiley face makes you frown, getAbstract recommends delving into the negative side of positive thinking. Barbara Ehrenreich. Bright-Sided: How the Relentless Promotion of Positive Thinking Has Undermined America. Metropolitan Books, 2009. 206 pages. ISBN-13: 9780805087499. Provided by www.getabstract.com What could be wrong with thinking positively? Nickel and Dimed best-selling getAbstract is the leading provider of business book summaries, with thousands of titles covered. www.getabstract.com

17 Logistics: Getting Things from Here to There

By Jane Whittington The idea of logistics started hundreds of years ago when military men needed to move soldiers, supplies and the instruments of war throughout battle zones both at home and abroad. In fact, the word itself comes from the ancient Greek, Roman and Byzantine Empires when military officers with the title Logistikas were charged with the duties of financial and supply distribution for vast armies. In todays world, much has changed, and the Council of Logistics Management says that modern logistics includes the integrated planning, control, realization and monitoring of all internal and network-wide material, parts, products and information flow.for the purpose of conforming to customer requirements. The Bureau of Labor Statistics (BLS) reports, Logisticians analyze and coordinate an organizations supply chain, moving a product from supplier to consumer. As to the duties of the logistician, the BLS reports that they develop relationships with suppliers and customers; work to understand customers needs; direct the allocation of materials, supplies and finished products; work to minimize the cost to move goods; review the process and identify areas for improvement; and stay current on advance in logistics technology. The federal government, including the military, is still the largest employer of logisticians with 28 percent of the workforce. Manufacturing follows closely at 22 percent with professional, scientific and technical, management of companies and wholesale trade comprising the remainder. In the past, a college degree was less a requirement than it is today. Many colleges and universities now offer degrees in logistics and supply chain management. A former professor at Michigan State University, Don Bowersox, was a pioneer in the field and authored the very first logistics textbook. In 2011, Supply Chain Digest reported his death and said and said, Bowersox has become one of the most well-known and influential academics in North America if not the world. The BLS states that besides focused education and training, logisticians need strong communication and critical-thinking skills as well as organizational and problem-solving capabilities. While the economy remains volatile, government predictions are that the field of logistics will grow faster than the average between 2010 and 2020. In Grand Rapids, Columbian Logistics Network has long excelled in logistics. A family-owned business founded in 1924 (or before, depending on where one finds information) by Barend Zevalkink and run today by fourth generation brothers, Jim and John Zevalkink, the services Columbian provides include food logistics, warehousing, transportation and transportation management. Columbian maintains over one and one half million square feet of temperature-controlled warehousing space in nine buildings along with 65 trucks in a dedicated fleet operation. One warehouse is in the Detroit area while all others are local. Two hundred and fifty employees adhere to Barend Zevalkinks original commitment to what Columbian today calls Legendary Customer Service. Columbian Logistics Network remains locally owned and operated and is the largest such firm in Grand Rapids. Chris McNutt, Marketing Manager says, We offer both long-term and shortterm warehousing and storage. When customers use us for long-term warehousing, our contracts typically last one to three years with options for renewal. Of course, during that time, traffic in and out of the warehouse is constant. Our shortterm options are more like public warehousing, with a month to month lease. According to Director of Customer Care Blair Thomas, As an example, we have a long-term warehouse near 33rd St. and Kraft. That warehouse is used by one manufacturer of packaged food items to store all the raw materials for their products. Much of our work is in the food business, and we understand the needs of that industry. We have a very robust food safety program so our customers can rely on that for the storage of their materials. The ingredients move in and out of the warehouse as it is brought in for storage and then sent out for the actual manufacture of the product. Then the finished product is packaged and may be sent back to us for storage, and, ultimately, for distribution using our fleet of trucks. In effect, that company has outsourced their logistics to us to manage. Thomas continues, We understand that it is the responsibility of the manufacturer to guarantee the safety of the product, but we also take an elevated level of responsibility in making sure that everything is safely stored, from raw ingredients to final product. Our customers rely on us for that commitment to quality and safety. Columbian is essentially an outsourcing provider of logistics and logistics management. Thomas says, Its very common for large corporations, particularly in food and consumer goods, to outsource the final distribution of their finished goods. They want to stick to their core competencies, the manufacture of their products, while companies like ours manage the flow of materials. We have the technology and security as well as the know-how, the space and the equipment needed to make that happen. Another advantage in using Columbian Logistics Network is that they are designated a foreign trade zone. A foreign trade zone is a location where commercial merchandise, both domestic and foreign, receives the same Customs treatment it would if it were outside the U.S. in that merchandise being held in that area is not subject to duties or taxes. McNutt says, We are currently in the process of a corporate move. Weve renovated a facility on Dixie St., south of 28th St., and we are moving the corporate offices to that site. The company is continuing to grow at a slow but steady and sustainable pace. Jane Whittington is a freelance writer and editor who lives in Grand Rapids.

SupplyChain
Continued from page 16 "CNH is pleased to participate in the renewal of this unique Ex-Im Bank program as it will continue to help our small and medium-sized suppliers in the United States to fund their business objectives, said CNH President and CEO Richard Tobi. CNH America LLC is a manufacturer of agricultural and construction equipment and a wholly owned subsidiary of CNH Global, N.V. To participate in the Ex-Im Bank program, approved financial institutions must have an existing supply-chain finance platform. Ex-Im Bank requires that at least 50 percent of the credit provided be extended to suppliers meeting the small-business definition of the Small Business Administration. Additionally, the exported products must meet U.S. content requirements.

18 Finance/Insurance/Banking Briefs
Grand Rapids Lake Michigan Credit Union announced: the hiring Carlton Jake Jacobson as Financial Advisor for their Kalamazoo/Southwest Michigan area; the promotion of Jennifer Dearnley to Marketing Project Coordinator at their Glenwood Hills corporate headquarters; the hiring Jon Mulder as Mortgage Originator for their Holland/Lakeshore area; the hiring Randy Koetje as Loan Officer for their Knapp Corner branch. Washington, D.C. U.S. Export-Import Bank entered a new marketing partnership with Illinois Department of Commerce and Economic Opportunity, giving thousands of exporters, especially small businesses, access to information about the Banks resources, and is expected to accelerate export business and job growth by connecting Bank products and services to a statewide network of Small Business Development Centers and International Trade Centers. Kalamazoo Chemical Bank announced transition of Mortgage Loan Officer Mike Strohauer - to the downtown Kalamazoo Office. Grand Rapids Barbara C. Robbins joined HS&C Wealth Management as a licensed Associate Financial Advisor to help clients identify financial needs and objectives, and recommend solutions to help plan for their goals. Grand Rapids Sonja Maynard, Big Rapids Independent Bank Office Manager, was promoted to Mortgage Sales Manager for surrounding Grand Rapids area. Grand Rapids Acrisure Benefits Group announced addition of Kate Mundwiler as Communications Consultant to their Advisory Team, positioning her to provide exceptional support for clients to ensure effective communication of benefits, company-wide. Detroit Meemic Foundation, non-profit organization created by Meemic Insurance Company offering support to educators in Michigan and Wisconsin, announced four new members were selected to serve on the Foundations Board of Directors: Michael Gaunt, Sandra Truitt Robinson, James Lynch, and Brian Broderick. Grand Rapids Michael Keast was promoted to Assistant Vice President of Commercial Banking, and works out of Independent Banks downtown Grand Rapids location - 86 Monroe Center, NW. Grand Rapids Independent Bank announced Jeff Case was promoted to Vice President of Treasury Management and works at their Rockford office. Jenison ClearView Investments, Registered Investment Advisory firm, announced grand opening of its new office - 1352 Baldwin St., Jenison. Grand Rapids Residential Loan Officer Koadi Pritchard joined Independent Bank, Cedar Springs office, and specializes in Federal Housing Administration and Rural Development loans. Grand Rapids Berends Hendricks Stuit Insurance Agency, Inc., earned Senior Partner designation from Grange Insurance, placing the agency in an elite group based on their experience, professionalism, and superior performance. Grand Rapids Lake Michigan Credit Union announced promotion of Alex Clayson to Branch Manager of its Alpine office. Grand Rapids Ron Morris joined Independent Bank as Senior Residential Loan Officer, and will be responsible for originating mortgages and consumer loans.

General Business
Spring Lake Complete K-9, LLC is expanding throughout West Michigan and beyond, and was selected by Mona Shores Middle and High Schools for detection services. Grand Rapids Spoonlickers Handcrafted Frozen Yogurt introduced its new custom designed mobile store on wheels. Dowagiac Pokagon Band of Potawatomi Indians announced Four Winds Dowagiac will open to the public at noon, Tuesday, April 30, 2013 58700 M-51 South and includes 300 slot machines, four table games, and Timbers restaurant that seats approximately 30 people. There is also a nonsmoking area with approximately 20 slot machines. Grand Rapids Goodwill Industries of Greater Grand Rapids announced opening a temporary store, 240 Chicago Drive, Jenison (former ABC Warehouse building), while their permanent store in Jenison is undergoing significant remodeling. Grand Rapids Inner City Christian Federation announced appointment of Sandra Gaddy to Vice President of Advancement. Grand Rapids Executive Chef Mathew Green from West Michigans award-winning Reserve Wine & Food announced a new weekday lunch service with a new fresh menu which includes a selection of sandwiches, lunch plates, soups, salads, sides, and dinner menu favorites. Grand Rapids Photographer Ryan Spencer Reed, who is preparing to embed with famed Band of Brothers legacy unit of the U.S. Army. Reed, Calvin College graduate, is preparing to deploy with the 4th Brigade Combat Team of the 101st Airborne Division to Afghanistan later this spring for a nine month tour. Grand Rapids Opera Grand Rapids announced appointment of Tom Wesholski to serve as Interim Executive Director beginning June 3, 2013, to ensure a seamless transition as Michael Havlicek steps down from the leadership position. The Board has formed a search committee to fill the Executive Director role on a permanent basis. James S. Brady, partner at Dykema Gossett, PLLC, was elected Opera GR Board President. St. Paul, MN Gander Mountain in Grandville is opening Michigans first Gander Mtn. Firearms Super Center - a specialty retail outlet focused specifically for firearm enthusiasts featuring thousands of new and used firearms, firearm accessories, specialty apparel, and ammunition. Grand Rapids Goodwill Industries of Greater Grand Rapids announced the opening of Goodwill Attended Donation Center - 5429 Northland Drive, just south of Cannonsburg Road - from 9:00am 6:00pm Mondays through Saturdays, and 12:00 - 5:00pm on Sundays. Grand Rapids Gloria Lara, CEO of Girl Scouts of Michigan Shore to Shore, was named 2013 Hispanic Business Person of the Year by West Michigan Hispanic Chamber of Commerce.

Grand Rapids Goodwill Industries of Greater Grand Rapids announced opening a temporary store, 240 Chicago Drive, Jenison (former ABC Warehouse building), while their permanent store in Jenison is undergoing significant remodeling. Grand Rapids Inner City Christian Federation announced appointment of Sandra Gaddy to Vice President of Advancement. Grand Rapids Executive Chef Mathew Green from West Michigans award-winning Reserve Wine & Food announced a new weekday lunch service with a new fresh menu which includes a selection of sandwiches, lunch plates, soups, salads, sides, and dinner menu favorites.

Communication & IT
Communications & IT
Holland Internet innovator Conpoto, LLC, and Albion College agreed to provide an original new service with just a couple of taps on their smart phone to buy students a delicious coffee drink or baked treat at Read Between The Grinds coffee shop located in Stockwell Memorial Library. Grandville Trivalent Group announced the following new appointments: Patrick Swem - Client Services Engineer, Grandville branch; Jennifer Ouderkirk Virtual Chief Information Officer, Mt. Pleasant branch; Adam Stuifbergen Systems Engineer I, Kalamazoo branch; and John Palmer - Systems Engineer I, Mt. Pleasant branch. Ann Arbor Commerce Guys announced Scott Dahlgren joined as new Managing Director, North America, and will focus on accelerating growth of Commerce Guys, and adoption of the companys eCommerce platform. Grand Rapids Iserv Company, LLC became an employee owned company and announced it added new sales and support staff to its experienced team with extended call center hours to accommodate customers 24 hours a day, seven days a week. Kalamazoo Reality Models & Talent Agency joined forces with Lawrence Productions, Inc., video and audio production company, at their new facility in Kalamazoo. Grand Rapids Service Express, Inc. hired Emily Campos, Sales Development Representative, and Aaron Burke, Shipping & Receiving Clerk. Madison Telecommunications Corp. is offering customers an opportunity until May 31, 2013, to buy VVX 500 business media phone for only a penny when they upgrade to managedIP Hosted. When the VVX 500, which is loaded with features like 3.5 inch LCD display, is combined with managedIIP Hosted, it becomes a powerful business tool which makes multitasking easy. Grand Rapids Iserv Company, LLC, is offering temporary work space and internet connectivity services for West Michigan businesses displaced in the wake of last weeks flooding, and are available on a first-call/first-serve basis. Kalamazoo CSM Group announced Senior Project Manager Scott Comerford received Certified Healthcare Constructor Certification. Grand Rapids Full Circle Marketing & Design announced addition of three new team members: Account Manager Laurie Moran; Project Manager Lauren Hollern; and Graphic Designer Josh Kulchar. Grand Rapids FASTSIGNS of Grand Rapids was named one of 25 centers in the country, from more than 450, to receive the CEO Circle Award for highest sales volumes from the previous year. Lansing Martin Waymire Advocacy Communications received five awards, including four first-place honors, for excellence in public relations campaigns and tactics from the Central Michigan Public Relations Society of America Mid-Michigans highest honor for public relations campaigns. Grand Rapids i3 Business Solutions, a technology services firm, announced its WatchGuard Professional Partnership to deliver next generation firewall and unified threat management; i3s technology and sales staff received eight certifications from WatchGuard, top security IT provider.

19
Grand Rapids Open Systems Technologies (OST) expanded its Grand Rapids headquarters with 5,000 sq. ft. of new office space and addition of 10 new developers; OST has grown tremendously in the last few years with offices in Grand Rapids, Ann Arbor, Minneapolis and London, with the bulk of their growth occurring in Grand Rapids. Kalamazoo In May, Newmind Group, recently named as one of Michigan's Top 50 Companies to Watch, is sponsoring a meet-up for technology leaders to bring IT department heads and key members of their staff together to facilitate information sharing and collaboration. Grand Rapids Comlink, broadband, data center, and cloud services communications provider, announced opening of their new state of the art data center to house the companys new datasphere hosting and cloud business, as well as Medisphere, the companys Medical

Free Mercury Collection Program

Wayne, Mich. EQ The Environmental Quality Company is proud to partner with The Michigan Department of Environmental Quality for the Great Lakes Restoration Initiative Mercury Collection Project. This is an on-going effort to collect and properly recycle mercury. Small and large business operations have traditionally been overlooked during mercury collection events. The projects objective is to address this issue and promote a long-term solution for easily collecting and recycling of mercury. The program is free to anyone located in Michigan residents included. The program is easy. Upon request, EQ will send a free collection bucket with a shipping box to your door via common carrier. Each bucket will contain the easy-to-follow return instructions. Once the bucket is filled with the mercury containing device(s), just simply apply the return label (provided with your bucket), securely tape the box, and place it where the designated shipper normally picks up your packages. EQ will facilitate the recycling of the mercury containing devise(s). Most mercury items can be returned through this mail-back program. Some examples of eligible mercury containing devises include: thermometers, thermostats, gauges with silver colored liquid inside, dental amalgam, hydrometers, etc. ACT NOW The Program Ends September 30, 2013. Call 734-5472517 or e-mail mercurybucket@eqonline.com today to order your free collection container and instruction kit.