Executive Summary

C & A Home Remodeling is a construction company that caters to both residential and commercial
buildings. We take pride in servicing our clients by remodeling, repairing, reconstructing buildings and
adding/removing any part of the clients’ property, which includes sidewalks, driveways, garages and any other
unattached property. We perform an abundance amount and a variety of services such as plumbing, concrete,
heating, painting, electrical, sheetrock, 24 hour fire boarding and much more. C & A Home Remodeling has
an excellent business opportunity to help improve our city look beautiful from the inside and out. Helping our
customers sell the property and move out or make adjustments so our clients can move in. Also, helping our
commercial clients expand and improve their business.
We at C & A Home Remodeling succeed in performing in the most economical way possible. Our
company takes a step further than other construction companies and researches material prices every time.
That way we have room to lower the price if necessary. Others keep a steady rate and won’t change.
When it comes to finances in the business, it is never a steady pace. Depending on the situation and/or
task at hand, one may have to go an extra mile for permits and other necessities out of the ordinary that can
make a price unstable. We need $__________. Our variety of services helps us expand our company, which
brings a great investment.

Company Overview

Our mission at C & A Home Remodeling is to accommodate our clients in remodeling, building,
repairing, adding/removing and constructing/reconstructing their residential or commercial property. Our
customer base can be private residence, business owners and companies and real estate agencies. C & A Home
Remodeling does not have a red-zone. We are able to travel long distances in any direction.
C & A Home Remodeling has many goals. Our first goal is to obtain an outside office, other than
home, with a warehouse attached to store materials. Our second goal is to own real estate to rent to low
income families and those in need. Our third goal is to provide a youth building, not only as a recreational
center, but as an educational center where all children can learn, train and pick up a trait to help them be
successful in the future. Our fourth goal is to branch out our portfolio and grow our business by opening other
business such as an arcade, computer repair store and much more.

Product Service Overview

C & A Home Remodeling has an excellent cost advantage. Our company does the research for all costs
for materials, permits, leasing equipment and any other factor the affects price. This allows our company to be
flexible if costs go down. This benefits the clients in every way by ensuring that they receive the best deal
possible. Most of our competitors keeps a flat rate and won’t change it.
Our contract summary provides all the aspects of what the job entails. Starting with a brief summary
of what the customer wants and what the job includes and consist of. Then moving on to materials involved
with pricing, estimated completion date and payment schedule. Most competitors do not add the price of
materials or include materials involved.
We have a 90 day estimated completion date for unforeseen setbacks such as weather and delivery
waits. Our goal is to finish the job as soon as possible and not linger on. Our policy is to go to the job site and
make an evaluation first before we give a price. It is also free of charge to view. Most competitors will have a
standard price depending on what needs to be done and size and most charge just to look.
Our payment schedule is very simple. We ask for a down payment, which is worth the cost of
materials. Then once completed the rest of the money is due. If it is a big project like rehabilitating a house or
building a house from the ground up, then the payment is broken up into 3 parts, the downpayment, 2cd
payment is half the labor and the rest is the balance. This gives our clients a sense of security that our
company will not take advantage, take all of the money, not do the job or do the job poorly.
Our variety of services helps us expand our company, which brings a great investment. C & A Home
Remodeling can perform from the smallest tasks such as patching up a hole in the wall, changing or installing
outlets and replacing or installing sinks and toilets to performing tasks that require more than one day such as
building/rebuilding a wall, repairing a sidewalk, repairing a roof and reconstructing a room. We always take
before, during and after photos for training and accountability purposes. Photos show new clients what we
have achieved, what we can do and our skills.

Market Analysis

C & A Home Remodeling will generate sales through word of mouth and putting our company out
there. Our company has a lot of advantages with competitive pricing, no red-zone, we provide free estimates
while our competitors will charge just to view the situation and we can negotiate with client with no problem.
C & A Home Remodeling tries to reach the customers by relating to their needs. We understand that our
clients would love their home or property to be beautiful but may not have the means to do so.
C & A Home Remodeling has a website and e-mail for those clients and customers that are interested
in dealing with our business electronically. We also provide a phone number for those clients and customers
that prefer speaking to us on the phone. Our company is happy to meet with clients anywhere needed or take a
drive to their location.
C & A Home Remodeling likes to keep low costs and maintain our clients. This is why we prefer to
advertise our company through places where it is free to advertise. We do not charge extra out of pocket
expenses on our clients.

Marketing and Sales Plan

Pricing consist of 2 parts, materials and labor. Material prices are unstable because they change as
much as the gas prices change. Depending on what the customer wants accomplished depends on the price. If
the job is very small like patching up cracks on the wall and painting, then the customer saves on labor cost
because it will only take about 3-5 days to finish. If the job is large like remodeling a kitchen, then between
the price of materials and how long it will take to complete, it can be a little costly.
C & A Home Remodeling hopes to make a difference in the community by giving out promotions.
From 10%-50% off to buy one get one free. We understand that even though things need to get done one may
not have funds to do so.
Our budget mainly consists of 3-4 elements. Start up costs included Registration, office supplies,
Materials, Tools and tax identification number. Reoccurring bills contain Insurance, business phones and
vehicle gasoline. Reoccurring payments include paper, contracts, ink, business cards and stamps. Job costs
consist of materials, permits, notary and leasing equipment such as cement trucks. Employees’ salary ranges
by level.
$8 an hour= $56 a day =$ 280 a week = $ 1120 a month
$30 a day = $150 a week = $600 a month
$60 a day = $300 a week =$1200 a month
 Operations Plans

Having the proper equipment is so important to C & A Home Remodeling. All personnel must have
proper gear and all tools and equipment must be present when arriving or present at the job site to include
materials for that day. Labor requirements include but is not limited to how much man-power is needed, how
long will the job take, is any equipment/materials too heavy for just one person and is it a benefit to have
more then less personnel working.

Management Team

Carlos and Ada Cruz are owners of C & A Home Remodeling.

Cleaning Crew- Purpose is to clean any location that needs cleaning, pick up after demolition or take
out any trash needed.
Laborer- Purpose is to provide the necessary service needed to accomplish a task
Interns- Main Purpose is to learn and train. Will not get paid but will receive certificates for their
efforts and rewards. Must have workers permit.
Company affiliated family- Are other companies with other services such as exterminator.

Carlos & Ada

Owners

Company affiliated
Cleaning crew Laborers Interns family, partners

Plumbing
Carpentry Masonry Electrical Concrete
Heating

Our policies and procedures are used for safety, protection and guidance. All new personnel are briefed
before they are hired. All personnel also undergo through different training.

Policy 1- All personnel must be prepared at all times

Policy 2- Any incriminating acts such as sex, drugs, alcohol or weapons on or at the job site will result
in termination
Policy 3- All personnel are subject to an appearance from a supervisor at any time and are evaluated
Policy 4- Breaks will be taken with reasonable time
Policy 5- No cell phones allowed- only for emergencies and business purposes from supervisor
 Policy 6- If any personnel are caught in any machinery without a CDL License they will be terminated
immediately
Policy 7- All personnel must have equipment safety gears at all times at job site
Policy 8- Must have first aid kit at all times
Policy 9- Do not argue with client- simply call supervisor or owner
Policy 10-All Personnel must have any/all license with them at all times

Procedure 1- Must have appointment to view job site

Procedure 2- Must take pictures of all areas needed
Procedure 3- Give Pricing
Procedure 4- If contract approved, Have contract complete with notarization and proper signatures
Procedure 5- Be at the job site with all equipment and materials necessary
Procedure 6- Must check equipment for safety and fire safety/hazard before starting and ending a job
site
Procedure 7- Keep customer in the loop (updated)
Procedure 8- Once completed- notify customer date and time
Procedure 9- Take after pictures

Training

It is the up most importance for our workers to get the necessary training for their protection, safety
and knowledge. C &A Home Remodeling provides any training needed with proper materials.

Training 1- Dress Code

Training 2- Contractor Beware Safety
Training 3- Policy
Training 4- Installer’s Guide
Training 5- Customer Compliance

Financial

C & A Home Remodeling wishes to stay ahead of the game and save money. We understand that to get
ahead we need an abundance of materials. Inturn that will saves time ordering materials and money if
purchased in bulk.
In 2006 our income statement was: Amount Received $10,644.77 amount Spent $5,510.13 from the
months of October through December. In 2007 our income statement was: Amount Received $12,055 amount
Spent $ 3,378.81. In 2008 our company moved to Puerto Rico due to a misfortunate accident.
Our bills every month including employees accumulate to _______________. Our monthly income
must accumulate to _____________.

Lowest Possible Cost

• Turning on heat
• Patching and painting
• Replacing outlets with GFI
• Changing locks
 • Installing toilet kits
• Caulking (sink, tubs, windows)
• Installing electrical box

Medium Possible Cost

• Tiles on floor
• Repairing leaks
• Sheetrock
• Installing sinks and toilets
• Replacing tub walls
• Installing doors (including screen doors)
• Repairing ceiling

Highest Possible Cost

• Replacing Windows
• Repairing sidewalks
• Building outdoor walls
• Roofing (depending on size)
• Building a house or property
• Rehabilitating a house or property

Our balance sheet consists of office supplies, tools and materials.

Tools
Broom Drill Hammer Shovel 100’ Measuring
tape
Measuring tape Circular saw Jigsaw Mouse sander Spatula
Paintbrush Paint roller Paint sticks Screwdriver Screwdriver
(Phillip) (flathead)
Wrench set Wheel barrel Trout Edger Mage
Bull float Crack joint Concrete broom 4’ level 2’ level
Horses Ladders

Materials
Nails Screw Compound Sheetrock 2x4
GFI outlet GFI outlet Light switch Light switch Curve pins
cover cover
Roll of wire inspention Sinking nails Ready mix Bucket of quick
cement(4) dry cement
Trash bags Caution tape Light bulbs
 Office supplies
Computer Printer Paper Facsimile Pens
Pencils Highlighters Notebooks Calendar Envelopes
Folder Business card Batteries Drawer cart Proposal
paper
Receipt books

Funds required and uses

C & A Home Remodeling has a list of needs and wants.

• Truck
• Filing cabinet
• Hanging file folder
• Label paper
• Office building with warehouse or garage
• Laptop
• Ink for printer
• Ink for Copier
• Uniforms
• Tools
o Dust pan
o Markers
o Electric drill (2)
o Circular saw
o Sheetrock drill
o Finish nailer
o Power stapler
o Hex keys
• Folders
• Tool Boxes
• Copier
• Credit Card machine
• Scanner
• Ink for Fax machine
• Bar code system
• Office equipment
• Office supplies
• Communications (phone, internet, mobile, PDA)
• GPS
• Stamp Machine
Layout of Store

Broom
Truck Drills cement Wood
Hammer
Trash bags entrance screwdriver
measuring
tapes tar tile
s sheetrock
Rakes
shovels Roofing paper

Paint brushes Compound

Tools Materials paint

Spatulas Door knobs

locks Electrical
equipment
plates
Wheel barrel screws nails wires

Vending Reception desk Office

Office
Consulting room Seating/waiting area
Conference rm

• Space to run your business (office, storefront, manufacturing, warehousing)

• Insurance
• Utilities (electricity, heat, water)
• Maintenance
• Advertising
• Labor (all the individuals it will take to run your business)
• Business licenses
• Raw materials/packaging materials
• Legal/Accounting

Portfolio
 C & A Home Remodeling is making plans to grow our business by open other businesses
such as an Arcade, Computer repair store, Arts & Crafts store and much more. Below are some
investment ideas out of a few.

Arts & Crafts Store

• Friendship bracelets
• Beads
• Necklaces
• Crochet blankets
• Stamps
• Potholders
• Candles
• Soaps
• Beans
• Macaroni art
• Decorative Cards
• Craft Classes
• Much more

Computer Repair Shop

• Computer & Typing Classes

• Services
o Fix Computers
o Sell Computers, laptops, accessories & parts
• Software
• Hardware
• Networking
• Much more

Arcade

• Arcade Games
• Air Hockey
• Coin OP
• Sit down drivers
• Shooters
• Fighters
• Pool Tables
• Kiddy Rides
 • Much more
• Pin Balls
• Much more

Bowling Alley

• Self Explanatory
• With food service
• Arcade
• Much more

Spa & Relaxation Center

• Mud Pools
• Jacuzzi
• Steam room
• Massages
• Tanning
• Much more