ROBERT A.

WINGFIELD
P.O. Box 596 Nolensville, TN 37135 Phone: (615) 300-8267 E-mail: ra.wingfield@gmail.com www.robwingfield.com

Education Fisk University

Bachelor of Science in Business Administration, Graduate Financial Economics Concentration
Nashville, TN

Experience
March 2012 May 2013 Carlex Temporary/Contract Employee for HR and Quality Departments Nashville, TN

Quality Department Lead document management and record retention efforts for the entire department Orchestrated numerous changes and updates to website layout for Quality department audits Collaborated with engineers on changes to several hundreds of product instructions to maintain Quality department standards Managed plant wide document control updates and revisions for over 30 departments Coordinated Quality department participation in SharePoint transition with IT department HR Department Performed various administrative duties as HR Assistant for HR Department (Filing, word processing and sorting)
October 2010 March 2012 Program Counselor

The Housing Fund

Nashville, TN

Worked for We Are Home flood relief program, a temporary non-profit to help affected homes in Metropolitan Nashville & Davidson County Audited hundreds of invoices and files for clients to determine eligibility Generated and analyzed Excel spreadsheets for in-house reports and clients Consulted with clients on flood repair purchases to determine eligibility to help rebuild their homes Complied with strict government rules and regulations in flood recovery efforts Offered excellent customer service to all clients

April 2010 July 2010 Enumerator

U.S. Census Bureau

Nashville, TN

Conducted interviews with over 250 residents in assigned areas by following stringent guidelines and confidentiality laws. Explained the purpose of the census interview, answered residents' questions, elicited information and recorded census data on forms Assessed quality control levels on over 200 selected addresses, determined which samples passed or failed, and maintained records for quality control verification

October 2009 June 2010 Social Media Strategist

BHW and Associates

Nashville, TN

Developed and implemented comprehensive Social Media strategy for executive leadership consulting firm Managed day-to-day Social Media presence for organization using Twitter, Facebook and LinkedIn Constructed Facebook Fan Page, Twitter backgrounds and account Filmed and edited various photos and videos for internet on Blogger and Facebook Assisted with website design and implementation using WordPress Wrote a reference guide for executives on how to use and understand Social Media Designed a workshop on How to use Social Media for your career for a group of 20+ people

November 2007 Sept. 2008 HR Assistant/Coordinator

Document Technologies, Inc.

Atlanta, GA

Maintained and audited ADP Employease HR Information Systems website for 2000 employees Handled all unemployment claims, garnishments and verification of employment requests Developed reports using ReportSmith and Employease for leave management project

January 2003 May 2007 Carter-Haston Payroll & Human Resources Manager

Real Estate Inc.

Nashville, TN

Managed Payroll for a 180 person multistate organization using ADP PC Payroll Software Coordinated all employee benefits (i.e. Medical, Cobra, Dental, Short and Long Term Disability) Supervised new hire orientation, FMLA, garnishments, and termination for all employees Improved benefit cost and employee turnover by 30%

April 2001 September 2002 Senior Lead Support

Magellan Behavioral Health

Nashville, TN

Supervised the day-to-day operations of the Clinical Management Support Department Developed proposals that focused on efficiency, time management, and workflow Resolved complex client issues that could not be addressed by the junior level staff

July 2000 February 2001 Sales Representative

Dell Computer

Nashville, TN

Sold computers and peripherals via telecommunication at an inbound call center

Skills
Software

ADP PC Payroll ReportSmith ADP Employease MS Word MS PowerPoint

SharePoint Photoshop Elements Adobe Acrobat Tweetdeck

Hootsuite ADP Employease

Microsoft Office Suite (i.e. 95, 97, 2000, 2003, 2007, 2010)

MS Excel MS Outlook

MS Publisher MS Access

Recent Professional Associations and Charity Work

Vice-President - Fisk University Nashville Alumni Club 2010-2012 Former Chair/Co-founder - Fisk University Young Alumni Association
o o Reached 90% of young alumni constituency with marketing effort Produced and championed various events (fund-raisers, strategic planning retreats, membership drives, mentorship programs, career advancement and alumni speaker events) Increased young alumni membership four fold