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The purpose of this questionnaire is to analyze how the strategies are formulated, implemented and evaluated by various organizations for a project being framed for a Strategic Management course work at Karachi University Business School- KUBS . We appreciate your time and feedback. The information collected will be kept confidential.
STRATEGY FORMULATION
1. Does your organization have a clear and well defined mission statement? Yes No 2. When did you update your current mission statement? Last year 2 years back 5 years Other, ___________
3. How often do you formulate/renew your organizations mission statement? 1 year 2-3 years 3-5 years 5-10 years 10-15 years More
4. Is your mission statement reviewed by the managers at all levels? Yes No If yes how many?
5. Is SWOT Analysis a part of your organizations function? Yes No If yes how frequently it takes place?
6. Does SWOT Analysis is performed formally as well as informally for strategy formulation by your organization? Yes No
7. Is your organization quick enough to respond to arousing situations by creating strategies for it? Yes No
8. Are strategies defined by only top management or middle and lower management has any role in it? Are they consulted? No role Involved Consulted
9. Does your organization have any back-up strategies, in case an implemented strategy fails?
Yes No
10.
11. Do you prepare any External Factor Evaluation (EFE) Matrix or Competitive Profile Matrix (CPM)? Yes No If yes how?
12.
Which approach does your organization follow? Resource Based View (RBV approach Internal factors) Industry Organization (I/O approach External factors)
13. What plays an important role in success/failure of your strategies to be implemented? Internal forces External forces
14. In order to get competitive advantage do you perform any value chain analysis? Yes, Please specify ___________________________________ No
STRATEGY IMPLEMENTATION
15. What are the major strategy implementation activities common in your organization?
16. Is there any formal or professional association or regulations attached to your organization? Does your organization comply with its requirements?
17. Were there any conflicts in the strategic period? If yes, then in which areas? And how were they resolved? (Avoidance, diffusion, confrontation)
18. When the last restructuring was took place in your organization? What were the reasons for it? How was it communicated to the relevant employees? How did it take place?
19. What is the promotion policy of your company? Which tools are commonly used by your company for promotion purposes? Why are such tools used? Please show a graphical interpretation for the tools used (pie chart)
20. Does your organization make budgets? Which type of budgeting is used? Does the actual performance of the organization meet the budgeted? What is the percentage of variance between budgeted and actual performance? Reasons for such variation?
21. What is the basis of resource allocation of your organizer. What were the reasons for selecting such basis? Which resource is given the most priority in your organization? (Financial, Human, Technological)
22. Does the organization maintain a policy manual for standard operating procedures? Are the policies regularly updated? Are the policies consistently followed by the employees?
23. Rate your directors commitment and support to the implementation of strategic initiatives. (1=v good; 10=v bad)
1 2 3 4 5 6 7 8 9 1 0
24. Rate how appropriate past and current structure of your organization is to support the implementation of strategic initiatives. (1=v good; 10=v bad)
1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 1 0 1 0 ----PAST C URRENT
STRUCTURE
STRUCTURE
25. Do you have your own Research and Development department? Is your organization the Innovators or the Followers? How do you allocate budget to R & D department?
STRATEGY EVALUATION
26. Rate your organizations ongoing evaluation practices as it relates to strategic initiatives Perpetual evaluation Seldom periodic evaluation No evaluations conducted
27. Does your organization use strategic evaluation tools like Balance score card? Yes No
28. Has your organization developed a set of KPIs (key performance indicators) or some other form of accountability to track the success of strategic initiative: KPIs defined No such indicator
29.
30. Rate your organizations response time after the acknowledgement that a strategic initiative is failing. Immediate response Normal Delayed
31. Rate the level of participation in strategic evaluation by Members, Executives and Management Staff Very much involved Partially involved Somewhat involved Not involved
32.
Comparing the firms performance over different time periods Comparing the firms performance to competitor Comparing the firms performance to industry average
33. What corrective actions are most important to correct unfavorable variances Revise objectives Alter strategies Proper evaluation first
Your contribution is greatly appreciated and your Privacy is highly regarded. Thank you for your time.
STRATEGY FORMULATION
34. Are you satisfied with the procedure of SWOT Analysis adapted by your organization? Yes No
35. Your organization believes in? Please specify time period i.e. 1 year, 3 years, 5 years etc. Long-Term objectives ___________ Short-Term objectives ___________ Both
36. How important is strategy formulation to handle suddenly aroused problems and situations? (Assuming 10 is very important 1 is least important) ____________
37.
38. Is there any think tank in your organization which is only determined to define and create strategies?
40. Is there any think tank in your organization which is only determined to define and create strategies? Yes No 41. What is the benchmark to measure your organizations activities? Self-Evaluation Competitor Industry None
42.
What sort of culture does your organization follow? Autocratic Bureaucratic Others, Please specify ____________
STRATEGY IMPLEMENTATION
43. On what basis does your organization set its production level? Why? What is the maximum, optimum and normal level of production of your company?
___________________________________________________________ ___________________
44. According to you, which type of market segmentation, is more beneficial for your organization? Geographic Demographic Psychographic Behavioral Why?
45.
46. Rate the willingness of employees to accept and implement the change. (1=v good; 10=v bad) 1 2 3 4 5 6 7 8 9 1 0
47. At what extent your firm is financially strong as per your financial ratio analysis?
STRATEGY EVALUATION
Assessment
48. Rate your associations current practices as they relate to the ongoing assessment of strategic initiatives. Very relevant Partially relevant Somewhat relevant Irrelevant
49. Rate your associations performance in communicating assessment results to the: Members Excellent Good Average Poor Board of Directors Excellent Good Average Poor Auditors/Public/Others Excellent Good Average Poor
52.
Members Very much involved Partially involved Somewhat involved Not involved at all Executive Committee Very much involved Partially involved Somewhat involved
Not involved at all Executive Director Very much involved Partially involved Somewhat involved Not involved at all Management Staff Very much involved Partially involved Somewhat involved Not involved at all
54. Rate the relevance and suitability of the strategic management model to your association. Highly suitable and fitting Somewhat suitable Not suitable
55. Rate the commitment to Strategic Management as the model of choice for your association by the Members
Highly committed Somewhat committed Non serious attitude Executive Committee Highly committed Somewhat committed Non serious attitude Executive Director Highly committed Somewhat committed Non serious attitude Management Staff Highly committed Somewhat committed Non serious attitude
Your contribution is greatly appreciated and your Privacy is highly regarded. Thank you for your time.