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INFORMATION & LIBRARY SERVICES

NSW DEPARTMENT OF CORRECTIVE SERVICES

FOREWORD

The Department is connnitted to the management of all inmates through the case management system which provides a-comprehensive team based approach involving custodial, non-custodial staff and inmates.

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Case Management is an evolving process and we continue to revise and improve on its implementation. The most important elements of this process include rigorous assessment, individual case planning, a high level of staff and inmate interaction, regular reviews underpinned by an awareness of security that is both dynamic and informed by a sound classification system Classification is the means by which inmates are placed in appropriate environments that balance the safety of the community with the needs of the inmate and the resources ofthe Department.

This manual which is to be incorporated within the Operations Procedures Manual, outlines the procedures to be followed by staff in all correctional centres for case managing inmates from reception to release. This replaces any previous case management and classification procedures and orders and compliments the Case Management Policy of the Department .

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RGWOODHAM Senior Assistant Commissioner Inmate and Custodial Services

1octOber 2000

INFORMATION & LIBRARY SERVICES NSW DEPARTMENT OF CORRECTIVE SERVICES FOREWORD The Department is connnitted to the

CMcCOMISH Assistant Commissioner Inmate Management

Z1J October 2000

INFORMATION & LIBRARY SERVICES

NSW DEPARTMENT OF CORRECTIVE SERVICF<

INFORMATION & LIBRARY SERVICES NSW DEPARTMENT OF CORRECTIVE SERVICES FOREWORD The Department is connnitted to the

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ACKNOWLEDGEMENT

There are few activities in corrections that are as important as the classification and case management of inmates. Both concepts are broad and evolving and require constant adjustment to be responsive to the demands of the correctional system and the outcomes of research. This manual sets out in simple language, the Department's current requirements in relation to classification and case management. It has been developed by staff of the hunate Classification and Case Management Branch following extensive consultation with key stakeholders. Given the rapid pace of change, it will require regular updating. Any amendments will be incorporated into the Operations Procedures Manual and will also be available via the Intranet. I would like to thank all of those who have contributed to the development of this document, in particular Terry Halloran, Alexis Lander and Peter Coleman.

Comments and constructive criticism ofthis document are welcome and should be forwarded in writing to:

The Director, Inmate Classification and Programs Newington House Private Bag 144 Silverwater NSW 1811

ACKNOWLEDGEMENT There are few activities in corrections that are as important as the classification and case

Luke Grant Director hunate Classification and Programs 20 October 2000

INDEX

ABBREVIATIONS

5

  • 1 INTRODUCTION .......................

...........

• .............

8

Legislation - Men

9

10

• .........................

11

  • 2 CLASSIFICATION DELEGATIONS ...... Operational Levels of Delegation

11

  • 3 CASE MANAGEMENT ...

• .......................................

13

  • 4 CASE MANAGEMENT PROCEDURES ..........

• ..................

16

  • 5 CASE PLAN

19

  • 6 CASE MANAGEMENT TEAM (CMT)

22

  • 7 CASE MANAGEMENT COMMITTEE

27

  • 8 CORRECTIONAL CENTRES

30

General Placement Guide

30

Female Placement Guide

32

  • 9 RECEPTION, SCREENING AND INDUCTION PROCEDURES .....

• ....

33

Court Based Identification and Observation

33

Steps in Screening in Court Cell Complexes

37

Reception ofInmates At Reception Centres

38

42

Reception Room Screening Procedures - Inmates Received From Police ........

43

Medical Screening Interviews

44

46

Intake Profile Interview

48

Full Assessments

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52

Induction Process

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54

  • 10 • .... Memorandum of Understanding Between The Australian Federal Police, Australian Capital Territory Corrective Services, Australian Capital Territory Youth

INITIAL CASE PLAN AND CLASSIFICATION ..................

57

Justice Services And New South Wales Department of Corrective Services 62

Australian Capital Territory (ACT) Inmates

66

Federal Inmates

67

  • 11 INTERSTATE TRANSFER OF INMATES

68

  • 12 RELEASE OF INMATE DETAILS

71

13 CLASSIFICATION 73 Classification - Men . . . . . . . . . .
13
CLASSIFICATION
73
Classification - Men
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74
Procedures for Initial Classification & Review - Generic
Other Matters to Be Considered When Classifying Inmates - Generic
76
77
Criteria for Regression of Security Classification - Generic
Work Holds - Generic
Classification - Women . . . . . . . . . . . . . . . . . . . . . . . . . .
Classification ofInmates With Further Charges
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80
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81
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85
87
90
14
REVIE-WS
96
0
•••••••••••••••••••••••••••••••
Inmate Requests for Review of Case Management Committee Decision
96
Change of Placement Requests - Protocol
Segregation/protective Custody Review
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100
102
15
PROGRAM OPTIONS FOR CASE PLAN DEVELOPMENT
104
Inmates with Intellectual Disability
Criteria for Sex Offender Programs
104
105
Criteria for the Specialised Young Male Adult Offenders Program - Parkleallohn
Morony/Oberon Correctional Centres
Criteria for the Ivanhoe (Warakirri) Centre Program ......................
109
114
Criteria for Brewarrina (Yetta Dhinnakkal)
Criteria for Mobile Outreach Programs
Mothers and Children Program
Transitional Centre (Parrarnatta)
Centre
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115
116
117
120
124
135
16
INMATES WITH DISABILITIES
138
17
DRUG COURT PROGRAMS
140
18
EXTERNAL PRE-RELEASE LEAVE PROGRAMS
144
19
EXTERNAL LEAVE PROGRAMS FOR INMATES SUBJECT TO
DEPORTATIONIREMOVAL ORDERS
150
20
INMATES LIABLE FOR EXTRADITION
152
21
THE SERIOUS OFFENDERS REVIEW COUNCIL (SORC)
153
Procedures for Assessment Committee Visits
Procedures for monthly meetings (SORe)
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156
157

3.

22

mGH SECURITY INMATE MANAGEMENT COMMITTEE (HSIMC) "

158

Escort procedures for extreme high security and moderate high security inmates

. 160

Emergency Medical and Unscheduled Escorts

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162

  • 23 WHEN APPLICATIONS ARE TO BE REFERRED TO THE PRLC

163

Public Interest Inmates And The Pre-release Leave Committee (PRLC)

164

  • 24 ESCAPEES AND THE ESCAPE REVIEW COMMITTEE (ERC)

171

Criteria for applying for a reduction from E2 to Cl (E2 - Cat 2)

173

  • 25 MOVEMENTS AND ESCORTS

176

  • 26 DISCHARGE SUMMARY UNIT

183

  • 27 INMATE ACCESS TO PSYCHOLOGY REPORTS, CASE MANAGEMENT

FILE AND SERIOUS OFFENDER MANAGEMENT FILE

185

  • 28 FORMS, FILES & OMS CODES

188

Case Management File Forms

188

OMS Codes - Hot Keys

190

191

191

191

191

ABBREVIATIONS

ACMU

Acute Crisis Management Unit

AN

Adult Nucleus

AOD

Alcohol & Other Drugs

ASU

The Assessment Unit

AVETI

Adult Education & Vocational Training Institute

AVO

Aggravated Violence Order

CHS

Corrections Health Service

CIG

Corrections Intelligence Group

CMC

Case Management Connnittee

CMT

Case Management Team

COBAC

Community Based After Care

CORE

CUBIT Outreach

CSI

Corrective Services Industries

CUBIT

Custody Based Intensive Treatment Program

DCS

Department of Corrective Services

DMC

Deputy Manager, Induction, Screening & Classification (MRRC)

DSU

Disability Services Unit

DVO

Domestic Violence Order

E

Classifies an inmate as an escapee

EPRD

Earliest Possible Release Date

ERC

Escape Review Connnittee

ESO

Education for Sex Offenders

FPS-C

Forensic Psychology Service - City Branch

5.

GBH

Grievous Bodily Hann

HIV

Human Innnuno Virus

HRG

Hostage Response Group

HSIMC

High Security Inmate Management Connnittee

ICMU

Intensive Case Management Unit

ID

Intellectual Disability

IDS

Inmate Development Services

no

Inmate

Identification and Observation Fonn

ITC

Industrial Training Centre

KWTU

Kevin Waller Therapeutic Unit

LBH

Long Bay Hospital

LSU

Lifestyles Unit Program

MDS

Manager Disability Services

MHRT

Mental Health Review Tribunal

MIN

Master Index Number

MRRC

Metropolitan Remand and Reception Centre

MSPC

Malabar Special Purpose Centre

NESB

Non English Speaking Background

OlC

Officer In Charge

OMS

Offender Management System

OPM

Operations Procedures Manual

PADF/PAMF

Personal Assessment Details Fonn

PEP

Personal Effectiveness Program

PPIP Act

Privacy & Personal Information Protection Act 1998

6.

PRLC

PRPU

RITIRAIT

RSI

SOPE

SORC

TTY

U

YAOP

Pre Release Leave Connnittee

Pre Release Programs Unit

Risk (Assessment) Intervention Team

Reception, Screening and Induction

Sex Offender Psycho-Sexual Education

Serious Offenders Review Council

Telephone Typewriters

After a classification level signifies unsentenced ego A2U

Young Adult Offenders Program

7.

1

INTRODUCTION

The aim of this manual, approved for implementation in September 2000, is to provide assistance to those officers who have responsibilities for the case management and classification of inmates. It is hoped that the implementation of the procedures prescnbed in these pages will result in a consistent and accountable case management process in correctional centres across New South Wales.

Although the practice of case management is not explicitly stated in existing legislation its

rudimentary principles are contained in Part 3 of the Crimes (Administration of Sentences)

Act 1999 which deals with the treatment of inmates and their separation into classes. The separation of inmates into classes gives rise to the tenn classification and refers to more than just the assignment of security categories.

Central to the case management process is the fonnulation of a case plan for each inmate who is received into custody. There is an important link between case plan and classification, particularly when classification is understood in the wider sense of Section 15 of the Correctional Centres Act 1952 Section 15 reads as follows:

"To the fullest extent reasonably practicable convicted inmates shall be separated from other inmates, and different classes of convicted inmates and different classes of other inmates shall be separated as prescn·bed. "

Note section 15 has been repealed - it is subsequently to appear in the Regulation.

The Commissioner has delegated to certain officers within the Department the authority to classify and move inmates for the purposes of carrying out this function.

While all officers who are directly involved with inmates are required to implement case management practices, those officers who have the Commissioner's delegation to classify have the responsibility for ensuring that case plans are fonnulated and carried out. The following officers have the Commissioner's delegation:

Director, Inmate Classification and Case Management Branch Assistant Director, Inmate Classification and Placement Assistant Director, Classification and Programs Manager, Inmate Transfers and Population Management Manager/s, Inmate Classification and Placement Deputy Manager/s, Inmate Classification and Placement Manager/s, Program Development, Implementation and Evaluation

It is important to bear in mind that the legislation reserves to the Commissioner those decision-making powers which relate to the case management and classification of inmates in the following categories: serious offenders, public interest, high security. In making certain decisions on these inmates the Commissioner is required to receive advice from the Serious Offenders Review Council and its committees.

A great deal of effort has been put into consulting with a broad range of staff including:

members of Case Management Teams; members of Case Management Committees, Case Management & Classification Co-ordinators; Managers, DlManagers, Inmate Classification and Placement; Managers, Program Development, Implementation and Evaluation; the Office of the NSW Ombudsman in an endeavour to make this manual effective and useful to those engaged in the case management process. Inevitably there will be imperfections and omissions. Constructive advice and recommendations aimed at improving the usefulness of this manual will always be gratefully accepted.

Legislation - Men:

Crimes (Administration of Sentences) (Correctional Centre Routine) Regulation 1995

Clause 10 Classification ofInmates states that

"(1)

Each male inmate must, for the purposes of security and developmental programs, be

classified by

the Commissioner in one of the following categories:

Category Al

Those who, in the opinion of the Commissioner, represent a special risk to good order and security and should at all times be confined in special facilities within a secure physical barrier that includes towers or electronic surveillance equipment.

Category A2

Those who, in the opinion of the Commissioner, should at all times confined by a secure physical barrier that includes towers, other highly secure perimeter structures and electronic surveillance equipment.

be

Category B

Those who, in the opinion of the Commissioner, should at all times confined by a secure physical barrier.

be

Category

CI

Those who, in the opinion of the Commissioner, should be a physical barrier unless in the company of an officer.

confined by

Category C2

Those who, in the opinion of the Commissioner, need not be confined . by a physical barrier at all times but who need some level of supervision.

Category

C3

Those who, in the opinion of the Commissioner, need not be confined by a physical barrier at all times and who need not be supervised.

Clause 11 (1) states

"An inmate who has committed an "escape offence" in New South Wales or elsewhere must,

for the purposes

of security and

developmental programs, be classified by the Commissioner

as either an EI or E2 or AI, A2 or B, depending upon the date on which the inmate committed the "escape offence".

9.

Legislation - Women:

Crimes (Administration of Sentences) (Correctional Centre Routine) Regulation 1995

Clause 10 (lA) states that:

"Each female inmate

must, for the purposes of security and developmental programs,

be

classified by the Commissioner in one of the following categories:

Category 4:

Continuous supervision

Those female inmates who, in

the opinion

of the

Commissioner, should at all times be

confined by a secure physical barrier.

 

Category 3: General supervision

Those female inmates who, in the opinion

of the

Commissioner, should be confined by a

physical barrier unless in the company of a correctional officer or some other person authorised by the Commissioner.

Category 2: Minimum supervision

Those female inmates who, in the opinion of the Commissioner, need not be confined by a physical barrier at all times but who need some level of supervision by a correctional officer or some other person authorised by the Commissioner.

Category 1: Monitored

Those female inmates who, in the opinion of the Commissioner, need not be confined by a physical barrier at all times and who need not be supervised. "

The provisions of Clause 11 (1) apply to women who have committed an escape offence. (Ref. Section 20 - Escape Policy)

10.

  • 2 CLASSIFICATION DELEGATIONS

Operational Levels of Delegation

The departmental officers to whom the Commissioner has delegated his powers to move and classifY inmates are listed below. They have been set out in alphabetical levels. Each level designates those officers who have been delegated by the Commissioner to exercise his functions. The levels which are of main concern to the officers using this manual are Level E and Level F. To establish who has what authority to exercise a particular function under the legislation, first identifY the function (ie movement and/or classification) and then refer to the level and the officers listed in that level.

Level A

Senior Assistant Commission, Inmate and Custodial Services Superintendent, Operations Assistant Commissioner, Inmate Management

LevelB

Regional Commander Regional Superintendent Commander, Security and Investigations Manager, Operations Branch General Manager, Metropolitan Remand and Reception Centre

Levele

Junee Monitor Manager, Operations Branch

LevelD

Governor, Correctional Centre Operations Manager, Metropolitan Remand and Reception Centre General Manager, Junee Correctional Centre

LevelE

Director, Inmate Classification and Case Management Branch Assistant Director, Inmate Classification and Placement Assistant Director, Inmate Classification and Programs Manager, Inmate Transfers and Population Management

LevelF

Manager/s, Inmate Classification and Placement Deputy Manager/s, Inmate Classification and Placement Manager/s, Program Development, Implementation and Evaluation

LevelH

Manager, Security, Correctional Centre Manager, Transitional Centre Assistant Operations Manager, Metropolitan Remand and Reception Centre Operations Manager, Junee Correctional Centre

Crimes (Administration of Sentence) Act 1999

s.23 Orders for Removal of Inmates from one correctional centre to another (a) - (f)

LevelE

Duty Officer

Crimes (Administration of Sentence) (Correctional Centre Routine) Regulations 1995

Clause 8(3) Separation of Different Classes of Inmates

Leve1A

Leve1B

Clause 10(1) and Clause 10(1A) Classification of Inmates

Level A

LevelB

LevelE

Level F

Clause 10(2) Reviewing and varying the Classification of Inmates (with the exception of Serious Offenders)

Leve1A

LevelB

LevelE

LevelF

Variations to the classificatiOns of inmates

COMMISSIONER ONLY

classified as "Serious Offenders"

Requests for varying the classification and/or placement of a Serious Offender must be referred to the Executive Officer and Registrar for the SORC: Telephone (02) 9289 5060; Fax (02) 92895047. (Refer section 21 in this manual The Serious Offenders Review Council) The request must include a report authored or counter-signed by the Governor of the

correctional centre requesting the

transfer of the serious offender (Refer to clause 19 of the

Crimes (Administration of Sentences) (Correctional Centre Routine) Regulations 1995.

Clause 11 Classification of Escaped Inmates

Leve1A

LevelB

LevelE

LevelF

Clause 11(2) Re-Classification of Category E1 and E2 Inmates

Conunissioner Senior Assistant Commissioner, Inmate and Custodial Services Assistant Conunissioner, Inmate Management

  • 3 CASE MANAGEMENT

Responsibility:

  • -- All Members of Staff

Legislation/Policy:

Refer Inmate Case Management Policy.

The case management of inmates is departmental policy. It is a collaborative, multi- disciplinary process which assesses, plans, implements, co-ordinates, monitors and evaluates options and services to meet an individual's needs. Case management is the process which links all the elements involved in an inmate's management. It unifies procedures and persounel to balance departmental resources and an inmate's needs. As a management structure it co-ordinates the processes of assessment, case planning, classification, security, as well as linking the roles of individuals - such as Case Offices and Inmate Development Services (IDS) staff - into teams. As a way of meeting inmates' needs case management is a flexible tool for planning goals and monitoring on-going progress. Case management also ensures the documentation of an inmate's interaction with departmental staff in that it provides a record of an inmate's changing needs, security requirements and progress, and so sets the framework in which problems can be addressed. It is the primary structure which links all the activities of staff and inmates within the correctional environment.

Every inmate will be part ofthe case management process from the time of reception into the Department's custody until cessation of that period of custody.

The principles of case management underlie the procedures that follow in this manual

Case management means the adoption ofthe following practices:

• treating each inmate as an individual rather than as an anonymous member of a group

developing case plans which are based on an individual inmate's assessed risk and criminogenic needs

developing case plans in consultation with the inmate

ensuring case plans contain clear, achievable goals and time frames with the overall aim of preparing an inmate for re-entering the connnunity

encouraging positive and significant interaction between staff and inmate and the accurate recording of this on the case management file

recognising and rewarding goal achievements in conduct and behaviour, courses completed, skills acquired, counselling undertaken

ensuring transparent, equitable and ethical management practices

appointing Case Officers to inmates where appropriate

providing speciaIised assistance, such as language assistance and support for inmates with disabilities, where required

providing essential information in an appropriate language and format (eg. Interpreter

Service fOr deaf and hearing impaired inmates - Refer section Inmates with Disabilities) providing appropriate support for inmates with disabilities (Refer section Inmates with Disabilities)

The focus of case management is on inmates as individuals. All inmates must have a case pIan developed for their time in custody, irrespective of the sentence length. The inmate must be part ofhislher case pIan development process.

The case plan is a description of key issues involved in an inmate's management. It is document prepared by the Case Management Team, with the inmate, and it specifies the tasks, actions, strategies and resources required to work with the inmate. It will require rninimaI to intensive involvement from the inmate and staff depending on the circumstances and needs of the inmate.

The case plan must be developed bearing in mind the eventual release of the inmate back into the community. It specifies a number of things including:

any special needs

who will be co-ordinating and monitoring the plan

the indicators used to measure how well goals are achieved

the nature and frequency of supervision

the long, medium and short term goals for an inmate

the sort of changes expected from the inmate and time frames.

In developing an inmate's case plan, staff must take into consideration risk factors (of escape; to staff; to other inmates; to self; to the community) and the criminogenic needs of the inmate. Eqnity needs and any 'political sensitivity' must also be considered.

Inmates must be encouraged to become the prime mover in the case management process in that they develop strategies to address any/all criminogenic needs and reduce assessed risk factors through participation in appropriately focussed programs.

In most cases, inmates are allocated by a Case Management Team to individual members of staff(Case Officers) in a correctional centre (Refer sections Case Management Procedures

and Case Management Team. These staff members

have responsibility for providing support

and, where necessary, assistance to the inmate in fulfilling the requirements ofhislher case plan. They have the responsibility, along with other staff, of recording by way of case note reports in the case management file, the inmate's progress towards the goals specified in the case plan. The information on this file is used to provide evidence of the inmate's progress,

14.

as well as suitability for access to programs and services. This file is also used in assessing suitability for progression through the classification categories and, in some cases, Parole.

The Department's Throughcare practice is to be reflected throughout the case management process in the individual case plans of inmates. The continued link to the community is

essential in the case planning process. A significant element is the intention to have inmates who meet the criteria participate in External Leave Program(s) prior to release from custody. Such intention is to be reflected in all case plan developments and reviews throughout the inmate's sentence.

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4

 

Responsibility:

--

Govemor

--

--

Area Manager

--

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,

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CASE MANAGEMENT PROCEDURES

Manager, Programs and Services

Case Manager Case Supervisor Case Officer Case Management and Classification Co-ordinator Inmate Development Services (IDS) staff Correctional Services Industries (CSI) staff Case Management Team (CMT) Case Management Committee (CMC) Disability Services Unit

  • 1 LegisIationIPolicy:

Refer Inmate Case Management Policy

Refer to ACO: 99/057; 99/099

Procedures

  • I. The Manager, Programs and Services, who is responsible for the operation of case management in a correctional centre, is to ensure that an effective auditing process is in place for the implementation and maintenance of these procedures.

  • 2. Case management requires that all departmental employees who have a professional responsibility for an inmate as part of their duties, actively contribute to the management of that inmate according to the case plan that has been formulated by the Case Management Team (CMT). The case plan is to be found in section 2 of the inmate's case management file. (Refer to forms S2FI, S2F2 and S2F3)

  • 3. Correctional officers, Inmate Development Services (IDS) staff and Corrective Services Industries (CSI) staff are to record the dates, times and duration of interviews and significant contacts with inmates in both their desk diary and in any existing clinical file. They are also to record regular case notes, including a summary of contact details, on inmate case management files and on the OMS.

  • 4. Case Officers are to record dates, times, duration and an accurate oQiective summary of all interviews and significant contacts with the inmates on their case load in their regular entries in the case management file. Correctional Officers who have a significant contact with an inmate on another Case Officer's case load are to inform the Case Officer of this contact including time, date, duration and details, or make a notation on the inmate's case note/running sheet. The relevant Case Officer should also record this on the case management file. A Case Officer can be a member of

correctional staff, IDS staff or CSI staff.

  • 5. The collection and accurate recording of information about an inmate's conduct, behaviour and progress is the responsibility of all staff who have dealings with the inmate.

  • 6. Case Officers are to make a case note record in the case management fIles at least once a month on inmates assigned to them. More frequent case notes may be necessary should the circumstances and management needs of the inmate require it.

  • 7. The Case Management Team, should, whenever possible, assign Case Officers to inmates. When this is not possible, the Case Manager must assign the Case Officer, and the CMT then must confirm the allocation at its next meeting. A record is to be kept indicating which Case Officer is assigned to which inmate. A case officer allocation sheet is to be secured in each file on which the case officer and allocation date is recorded. Each correctional centre is to have in place a system whereby inmates are informed of who their case officer is. The system is to enable a record of allocation to be stored. The case plan is to give a clear indication when an inmate requires particular attention.

  • 8. The CMT may determine that an inmate should not have a case officer allocated to himlher. Usually, this will only occur when the inmate is serving a sentence of3 months or less and has not been assessed as requiring close involvement of staff. The inmate's case plan must indicate this.

  • 9. When allocating case loads, careful consideration is to be given to the needs of inmates, ego assessed risk factors; serving long sentences; non English speaking; disability. It may be necessary to take into account the experience and gender of the Case Officer to avoid inappropriate allocations.

    • 10. Case loads can vary but normally should not exceed 8 inmates. Where inmates require intensive attention a smaller case load should be allocated to the Case Officer. This is especially the case when an inmate has a disability, ego inmates with an intellectual or other disability which affects communication.

    • 11. Case management file forms have prompts for recording information. The CMT should also, however, record issues which arise at interviews, goals and targets set in discussions with an inmate, the inmate's progress in achieving objectives, any breaches of conduct not requiring disciplinary action, and any helpful, positive behaviour of the inmate.

    • 12. The objective of case notes is to provide a written record of an inmate's behaviour including hislher efforts to address the issues which have been identified in the case plan and hislher general conduct in the centre.

13.

The Case Manager is to review the case management file of each inmate at monthly intervals and record and date that this review has been done.

  • 14. The Case Manager is responsible for the timely and accurate recording of all Care In Placement events in relation to case management on the OMS, for example: Alerts:

association; placement; security; public interest. The Case Management and Classification Co-ordinator is responsible for the timely and accurate recording of Management Programs: ego Intensive Case Management. Supporting documentation (section 10 or 11 direction, inmate application, reports, assessments, revocations) is to be placed in the ALERTS section of the case management file by the Case Manager. All Alerts regarding disability MUST be confirmed with the Disability Services Unit BEFORE entry is made.

  • 15. An inmate who has been identified as having a disability, and following confirmation by the Disability Services Unit, requires an Alert to be entered on the OMS (hot keys = IBT) so that, in the event of transfer, the Inmate the receiving centre will be aware of the need for particular care.

Transfer Unit and

  • 16. The Manager, AdministrationlRecords Manager, is responsible for ensuring the verification of all alerts on the OMS. The alerts/attention sections ofthe case management and warrant files must contain identical information - ie one file will contain the source documents, depending on the subject, together with an alerts report, and the other file will only contain the relevant alerts form - S IF!. (See comments over page on the separation of files)

  • 17. The Manager, Security is responsible for ensuring the timely and accurate recording of all offences-in-custody on the OMS. All source documentation supporting an offence-in-custody is to be placed in the relevant section ofthe case management file by the Case Manager.

 

5

CASE PLAN

 

Responsibility:

r

Case Management Team (inel. Reception Connnittees) Case Management Connnittee

,

...

r

Manager, Programs and Services

r

Case Manager

r

Case Supervisor

r

Case Officer

 

, ...

Probation & Parole Officer

r

Disability Services Unit

LegislationIPolicy:

Refer to ACO 97/60

Refer to OPM section 18 External Leave Programs

Procedures:

  • I. An initial case plan is required for every newly received inmate (Refer to fonTIS S2F I, S2Fla, S2Flb, S2Flf). If, and when, an inmate is transferred from a reception centre to a centre of placement this plan is to be reviewed at the centre of placement so that the inmate's needs can be matched against the resources available in the centre. This may mean a variation(s) to the case plan developed for the inmate before the transfer.

  • 2. A case plan is to be based on the following:

criminogenic needs of the inmate risk factors disability definite goals (eg. the inmate's eventual release) with time frames, targets, outcomes and responsibilities potential progression through the classification categories (see procedures for Classification) the various programs that are available needs specific to individual inmates (eg. protection, methadone treatment) restraints imposed by resources, policies, procedures. (eg. protection facilities, location on methadone treatment, variations in educational fac11ities)

review time frames

11.

The Case Manager is to monitor each inmate's progress and response to hislher case plan and chair the classification and case plan reviews.

  • 12. The Case MIUlager and the Case Supervisor are to provide supervision, advice with respect to case plan reviews, and on-the-job guidance to Case Officers.

  • 13. The Case Officer is to meet at least once a month with each inmate on hislher allocated case load or at intervals required by the case plan and keep a record of the inmate's progress in achieving the goals set out in the case plan. The Case NoteslRunning Sheet Form (S5F1) is to be used for this purpose.

  • 14. Inmates are not to be considered for a pre-release leave program unless they have addressed the issues that have been determined as

being the underlying causes of their

offending behaviour through the completion of approved/agreed prograros within resources available and as specified in their case plans. (Refer 8 above) For inmates with disabilities, the particular case is to be referred to the Disability Services Unit for advice BEFORE any decision (either to include or exclude the inmate from a program) is made.

NOTE:

*

**

***

The Corrective Services Department has sigued an agreement with ACT authorities that inmates received from the ACT will be received into Goulburn Correctional Centre and, in the course of their sentences, will be held as close as possible to the ACT in order to facilitate visits from family and friends.

The Department has also accepted the recommendation of the Royal Commission Into Aboriginal Deaths in Custody that, whenever possible, Aboriginal inmates should be located as near as possible to their families.

An inmate's case plan must be reviewed when he/she is released from segregation. The CMT must consider the circumstances resulting in a segregation direction, the inmate's performance while on segregation and any issues requiring follow-up. The Case Plan Review must occur at the first scheduled CMT meeting occurring after the inmate's removal from segregation. Documentation regarding the inmate's performance while on segregation must be attached to the Case Plan Review form and placed in the inmate's case management file.

  • 6 CASE MANAGEMENT TEAM (CMT)

NOTE:

The current Regulation refers to the Program Review Committee. The Case Management Team is the new title for the committee carrying out these functions and the Regulation will use this title after the current review is complete and approval obtained.

Responsibility:

...

Governor

...

Manager, Programs and Services

...

Area Manager

...

Case Manager

...

Case Management & Classification Co-ordinator

...

Case Officer

...

IDS and other designated staff

<r

CSI staff

...

Disability Services Unit

LegislationIPoIicy:

Refer to Inmate Case Management Policy

Crimes (Administration of Sentences) (Correctional Centre Routine) Regulation 1995

Clause 13 states:

"There is to be a Reception Committee (CMT) at each prison at which prisoners are initially received after sentencing or for the purpose of their being held in custody otherwise than because of a sentence. "

Clause 17 states:

"There is to be a Program Review Committee (CMT) at each prison."

"The Program Review Committee (CMT) will review the classification, placement and developmental program of the prisoner at least once each 6 months".

The Case Management Team has an essential role to play in the management of inmates by developing and reviewing case plans to meet their individual needs. It is through the Case Management Team that the collaborative, multi-disciplinary process of case management can best be carried out. The inmate has a pivotal role to play in hislher case plan development and must be involved in the case management process.

Procedures:

  • 1. There is to be a Case Management Team in every Centre which is to be chaired by a Case Manager who is responsible for ensuring that there is a quorum of three (Ref Crimes (Administration of Sentences) (Correctional Centre Routine) Regulation 1995 and paragraph 9 below). The Case Manager is to ensure that the Team's case plan and classification recommendations are suited to each inmate. For inmates with disabilities, the particular case is to be referred to the Disability Services Unit for advice BEFORE any decision (either to refer, include or exclude from a program) is made. The Case Management Team performs part of the reception process for inmates being received into the centre from Court, including detennining their classification (Refer Section on Reception, Induction and Screening).

  • 2. The Manager, Programs and Services is responsible for ensuring that sufficient IDS staff are available at each meeting of a Case Management Team to form a quorum and to enable suitable case plans to be recommended for the inmates who are to be reviewed.

  • 3. The Case Management & Classification Co-ordinator is to inform all staff attending CMT meetings of the dates and times of the meetings at least 14 days prior.

  • 4. The Case Management & Classification Co-ordinator is to list newly-received inmates so that they can be interviewed as soon as possible after being received into the centre. This procedure refers to inmates received from Court with new or changed sentences and also to inmates off escorts from other centres.

  • 5. This interview is part of the reception procedure and includes inmates who are in transit. For off-escort inmates it should include an examination of the existing case plan on their case management files and the provision of information on induction procedures.

1

  • 6. The Case Management Team (as a Reception Committee) is to examine the case management files of all inmates newly received from reception centres in order to identify those who may need full assessment including assessment by a psychologist for intellectual disability and those who may need a case plan variation [Case Plan Variation Form(S2F7)]. This procedure is to ensure that initial case plans of these inmates have properly addressed their needs and that their placement is appropriate. These inmates are to be given priority listing for the CMT.

  • I The Case Management Team is to examine the case plan of each inmate received and vary the case pIan, when necessary, according to the centres resources and programs. For inmates with a sentence length of 12 months or more, the case
    I plan must reflect the intention of having them participate in External Leave Program(s) at the appropriate time. Should an inmate be considered totally unsuited to the centre, the Govemor may request a transfer through the nonnal case management process, or through a clause 19 transfer if the situation is considered urgent.

7.

,

  • 8. The Case Management and Classification Co-ordinator is to identifY inmates (excluding serious offenders) for the legislated (at least once within a 6 month period) reviews of classification and case plan (Refer to the OMS screen in the RlI screen) and refer them to the Case Management Team at the appropriate time. Inmate's removed from segregation must be scheduled at the first occurring CMT meeting for a Case Plan Review.

  • 9. For serious offenders, eight (8) weeks prior to the scheduled Assessment Committee visit, (Refer Section 21 Serious Offenders Review Council in this manual) the SORC Secretariat will send a list of inmates to be interviewed and the forms to be completed by the CMT. These forms are to be retained by the centre for submission to the Assessment Committee on its visits. A copy of these forms completed are to be placed on the inmate's case management file.

  • 10. The Case Management Team is to be chaired by the Case Manager (of Assistant Superintendent rank or, in smaller centres, a Senior Custodial Officer). The quorum for a meeting of the CMT is three. (The Director, Inmate Classification and Case Management may approve a variation of this where special circumstances exist). Any staff member actively involved with the management of inmates

(custodial, IDS,

Clinic, Industries, Parole, Chaplain) may attend meetings of this team, although only those authorised by the Commissioner are entitled to make recommendations (ie Case Manager, Education Officer, Welfare Officer, Case Officer, A&OD Officer, Psychologist, CSI Rep and Parole Officer).C.M.C. members must not participate.

  • 11. All members of the CMT are to sign the relevant section of the form. Any member of the CMT who does not agree with the majority decision is encouraged to present a minority report and recommendation to the CMC.

  • 12. The Case Management Team is to allocate a Case Officer to an inmate when it determines that this is necessary.

It is not an absolute requirement that the Case

Officer be a custodial member of staff. When a Case Officer is not allocated to an inmate the Case Manager is to record the reason for this on the case management file, and then, together with the Case Supervisor, be responsible for any case management issues that may arise with that inmate and consequent file notation.

  • 13. The Case Officer is to supply case notes to the Case Management Team meetings for the classification and case plan review when inmates on hislher case load are being discussed. He/she must attend CMT meetings whenever possible. These case notes/running sheets are to be placed on the inmate's case management file. The same is to occur for any additional reviews required by the Case Management Team.

  • 14. A case plan is to be negotiated with every inmate. The inmate is to sign the case plan document together with the members of the Case Management Team.

  • 15. Following reviews CMT recommendations are to be forwarded to the Governor for comment and signature before being referred to the CMC for consideration for ratification. (Refer section on Reviews when an inmate wishes a review of a CMC decision to occur)

  • 16. The Case Management Team is to identify inmates who meet criteria for management by the Serious Offenders Review Council (SORe) and forward a case plan recommendation on an Initial Classification and Case Management Plan through the CMC to the SORC. If the Case Management Team is in doubt about whether an inmate needs to be identified as a serious offender or public interest inmate or escapee, or has been designated a high security risk, the CMT is to contact the Executive Officer and Registrar of the SORC: Telephone (02) 9289 5060; Fax (02)
    928795047.

  • 17. Serious offenders are to be part of the case management process in the centre. When a centre is notified that the Assessment Committee of the SORC is to visit to review serious offenders in the centre, the CMT is to meet and review each serious offender's case plan. The CMT is to prepare a proposed case plan for submission to the SORC through the Assessment Committee. All CMT documentation is to be attached to Assessment Committee reports for submission to the SORC.

  • 18. The Case Manager/Supervisor is to inform the inmate if the Case Management Committee's decision is not in agreement with the recommendation of the Case Management Team signed by the inmate at the review meeting. (Refer section on Reviews when an inmate wishes a review of the CMC decision to occur)

COMMENT

A Case Management Team acts as both a Reception Committee and a Review Committee. Its role is to develop initial case plans for each inmate and to review these plans as required. The Case Management Team also has a legislative responsibility to review the classification and case plan of every inmate at least once within a 6 month period. (Refer Case Management Procedures, No. 12)

A Case Management Team must have the information necessary for making informed recommendations including any risk/need assessment results, the OMS printout, warrant fIle, the case management fIle, the Case Notes! Running Sheets, relevant Alerts, security classification options, programs available for different categories of inmates, and the criteria and policies which apply to those programs. Following sentence, the CMT is to request a copy of the Judge's Sentencing Remarks from the Sentence Administration Unit who automatically receive them for sentences 3 years and greater. If, in special circumstances, Judge's Sentencing Remarks are required for a sentence less than 3 years, application must be made to the Sentence Administration Unit. A 1-3 month time span should be expected) (Refer forms index at end of manual).

It is the responsibility of the Chairperson of a Case Management Team to ensure that the correct procedures are followed. It is the responsibility of the Chairperson to ensure that all recommendations are based on the best available information, that members of the Team are given the opportunity to provide advice in their area of expertise and the inmate is given the opportunity for input. Recommendations are made after fair and open disCUSSion, and on the contribution of the inmate himselflherselt: Provisions for language assistance may be required for the inmate.

The effectiveness of Case Management Teams will depend on the quality and relevance of the information which each member of departmental staff who is responsible for the inmate is able to contribute.

The responsibilities of the Case Management & Classification Co-ordinator pursuant to tbis section include (Refer Case Management Policy 11.10):

identify inmates for reviews ensure all relevant files and documentation is available, including case files and warrant files prepare OMS printout ensure case plan review forms are properly completed and the Governor has signed with/without comment enter data on the OMS (hot keys = ICC) forward recommendations to CMC for consideration and ratification submit s23 requests as required ensure inmates classified to other centres are identified and movement requests are forwarded without unnecessary delay to the Co-ordinator Movements (Fax (02) 9289 5070.

  • 7 CASE MANAGEMENT COMMITTEE

Responsibility:

..

Director, Inmate Classification and Case Management Branch

..

Assistant Director, Inmate Classification and Placement

..

(Tovemor

..

Regional Manager or Deputy Manager (MRRC) Inmate Classification & Placement

..

Manager, Programs and Services and the Manager, Security of the centre or the authorised delegate of these officers

LegislationIPolicy:

Refer to Inmate Case Management Policy

Crimes (Administration of Sentences) (Correctional Centre Routine) Regulation 1995

Clause 12 states that:

"(1)

There is to be a Case Management Committee whose members are appointed by the Commissioner and which is to be comprised of

  • (a) one of the follOwing:

(i)

the Director, Inmate Classification and Case Management,

(ii)

a Manager, Inmate classification and Case Management,

(iii)

a Deputy Manager, Inmate Classification and Case Management, and

  • (b) an industrial officer, and

  • (c) a programs officer, and

  • (d) a psychologist, and

  • (e) a parole officer,

or such other persons, if any, in substitution for, or in addition to, the persons

referred to in paragraphs (b)-(e) as the Commissioner determines.

(2)

The quorum for a meeting of the Committee is 3 members who must include a member referred to in subclause (1) (a).

(3)

At a meeting of the Committee, the member referred to in subclause preside.

(1) (a) is to

(4)

A decision of the Committee is not valid unless sUPP0ried by a majority of the votes of the members present and voting at a meeting of the Committee, which majority must include the vote of the presiding member. "

Mental Health Act, 1990, Chapter 5 (Forensic Patients) - Sections 97 (Transfer of Mentally III Inmates to Hospitals) and 98 (Transfer of Other Inmates to Hospitals)

Procedures:

  • I. The Case Management Committee must review the classification and placement of every inmate at least once within every 6 month period. (Refer Regulation) The SORC, must review each serious offender within the same time frame.

  • 2. The Manager, Inmate Classification and Placement, in each Region, Deputy Managers, Induction, Screening and Classification (MRRC only) and Managers, Program Development, Inmate Implementation and Evaluation (Classification and Case Management Branch), have delegated powers to exercise the functions of the Commissioner pursuant to Clauses 8 and 10, subclauses (I), (2) and (3), Clause II, Clause 15 and Clause 18 of the Crimes (Administration of Sentences) (Correctional Centre Routine) Regulation 1995.

  • 3. The Manager, Inmate Classification and Placement, is to convene regular meetings of the CMC to approve, vary or decline the recommendations of the CMT within Regulation requirements. (Deputy Manager, Classification for Reception Committees and Remand Reviews in the MRRC a quorum of two (2) required).

  • 4. The CMC is to comprise the Manager, Inmate Classification and Placement, as chairperson and two members from the centre, the Manager, Programs and Services and the Manager, Security or an authorised delegate. The Manager, Inmate Classification and Placement may convene a CMC using appropriately delegated staff from outside the centre when necessary (Refer 2 above for MRRC). Members must not have attended or have been signatories to the CMT process involving the inmate.

  • 5. The Case Management & Classification Co-ordinator is to forward all recommendations of the Case Management Team, together with the necessary supporting documentation, to the Case Management Committee for consideration and decision. (Refer 2 above for MRRC)

  • 6. The Case Management Committee, by delegation from the Commissioner, approves, declines or varies the classification and placement recommendations of the Case Management Team. (Case Management Committee Form S2FIPI4)

  • 7. Whenever the chairperson of the CMC is in the minority on the committee in reaching a decision, he/she must refer the matter to the Director, Classification and Case Management Branch for determination.

  • 8. The Case Management Committee is to ensure that individual Case Plans have been developed for all inmates. (Deputy Manager, Classification in the MRRC)

  • 9. The Case Management Committee is to ensure that individual case plans are appropriate and realistic and relate to identified issues which contributed to the inmate's offending (risk and need factors), behaviour in custody and any other issue determined as being relevant to their eventual re-integration into the community. The CMC is to ensure that inmates performance against such requirements is monitored.

10.

The Manager, Inmate Classification and Placement, who chairs the CMC, (Deputy Manager Classification in the MRRC) is to record and enter the decisions on the OMS (hot key = ICA).

  • 11. The Manager, Programs and Services is to ensure that the decisions of the CMC are implemented.

  • 12. The Case Management Committee must allow an inmate the right of review against its decisions, so long as it is not vexatious or frivolous. Such a review, following the required procedures, is to be forwarded to the Director, Inmate Classification & Case Management. (Refer section - Reviews)

  • 13. The Case Manager is to inform the inmate of the outcome

of the review and the

inmate is to sign the decison form as an acknowledgement of the decision.

  • 14. The Mental Health Review Tribunal is responsible for regularly reviewing forensic inmates and making recommendations to the Minister for Health on their release or their "continued detention, care and/or treatment".

  • 15. The responsibilities of the Case Management and Classification Co-ordinator pursuant to this section are as follows:

prepare lists for CMC review required under the Regulation (at least once within a six month period) and initial case plan and classification approvals ensure appropriate case plan and classification review fonns are completed and signed with governor's comments added ensure final paperwork for CMT and CMC is placed on the inmate's case management file enter ICC screen forward recommendations to the Manager who is to chair the CMC arrange section 23 removal orders ensure correct review procedures are followed

  • 8 CORRECTIONAL CENTRES

 

General Placement Guide - as at 31 October 2000

   
                 

Centre

Security/

Sentenced!

Receptions

Methadone

Protections

Diabetics

Other Criteria! Restrictions

Classifications

Unsentenced

Bathurst

B,Cl,C2,C3,

Both

Yes

Yes

Transit

Yes

Acute Crisis Unit -live RlT referral

 

E2,

Only

only. Women for Court/new receptions.

Berrima

B,Cl,C2,C3

Both

No

No

No'

Yes

All prospective placements must be

 

discussed with Governor

Brewamna

C2,C3

Sentenced

No

No

No

No

Aboriginal non-violent (sentence greater

 

than 6 months), nOD-sex offenders under

30

years of age.

Broken Htl1

B, E2, Cl,C2,

Both

Yes

No

No

Yes

All prospective placements are discussed

 
 

C3+Catl&2

         

direct with Governor Unsentenced women held for Court. Women's Unit for sentenced Cat 4, 3, 2

& 1 (notE)

Cessnock

Cl,C2,C3

Sentenced

Yes

Yes

Shorttenn

Yes

Not centze of classification for

 

remands

protection inmates; placement by

and transits

negotiation only. Acute Crisis Unit -live

RJT re[ennI only.

Cessnock

A2,E2,

Both

Yes

Yes

Shorttenn

Yes

Not gaol of classification. Only take Es,

 

Max

A2U, BU,

remands &

k> & Bs ifate unsentenced & awaiting

11 Wing

E2U,ElU

IIalIsits

court appearance. Sentenced in transit

Remand &

only.

Protections

Emu Plains

Cat 2, Cat I

Sentenced

No

y"

No

y"

Mother & Children program available. Diabetics ~ conditional Refer also section Female Placement Guide

 

Glen Innes

C2& C3's

Sentenced

No

No

No

No

   

Goulburn

Al,Al,B,CI, C2, C3, EI, E2

Both

Yes

Yes

Yes

Yes

The :MPU/ Unit 6 is paruy a Segregation Unit housing 17. Special Unit for]D

 

A2U,BU,EIU

inmates ~ approval should be sought from Disability Services Unit

Gtafron

E2, B, Cl,C2,

Both

Yes

Yes

No

Yes

Has protection facilities, for small

 

C3&Cat4,3,

number of inmates, awaiting court or

2&1

transfer. Not a gaol of classification for

protection. Contains a women's unit for sentenced and unsentenced.

Ivanhoe

C2,C3

Sentenced

No

No

No

No

Aboriginals and local non~Aborigina1s.

Inmates with sex offences excluded

John Morony I

B,Cl,C2

Sentenced

No

No

No

Yes

Young Adult Offender Criteria and Adult Nucleus criteria

John Morony 2

Cl,C2,C3

Sentenced

No

Yes

No

Yes

No segregation, clinic only operates during day.

Junee

E2, B, CI, C2,

Sentenced,

Yes

Yes

Yes

Yes

No acute asthmatics due to bighpollen

C3

Prot/Smct

count in air. Has 24 hour medical.

(*.A2U, *A2)

Prot

N onnal discipline beds for courts and

remands only.

'A' sentenced and

unsentenced for Court only.

 

General Placement Guide - as at 31 October 2000

   

Centre

Securityl

Sentenced!

Receptions

Methadone

Protections

Diabetics

 

Other Criteria! Restrictions

 

Classifications

Unsentenced

 

I<.irkconnell

CI (20 beds

Sentenced

No

No

ex only

not

All inmates are confined to compound

 

only), C2, C3

insulin

for t\vo weeks pending a security

dependant

assessment Programs include ID and

sex offenderprograrns. ID inmates-

approval should be sought from

Disability Services Unit

Lithgow

A2,El,E2

Sentenced

No

Yes

Yes

Yes

Does not take active self-banners, or

 

strict protections.

Mannus

C2,C3

Sentenced

Only Police

No

No

Not

Only Police teceptions with a minimum

 

insulin

tennof12 months or less to be accepted

dependent

                 

MMTC

Al,A2B,Cl,

Both

No

Yes

Yes

Yes

Medical transit centre only. Not centre

C2, C3,EI, E2

of classification.

                 

MRRC

A2U,BU,

Unsentenced

Yes

Yes

Yes

Yes

Sentenced key workers only. Holds

ElU,E2U

and sentenced

remands & receptions, and inmates

Court Transits

pending court in metro area. Court

transits A, B, C.

MSPC

A2,E2,B,Cl,

Both

No

Yes

yes

Yes, not

Includes inmates on therapeutic

 

(incoIporate

C2,C3

insulin

programs.

fonnerlTC)

dependsnt

Mulawa

Cat4, Cat 3,

Both

Yes

Yes

Yes

Yes

Range of therapeutic programs available.

 

Cat 2. Cat 1,

 

Refer also section Female Placement

El,E2

Guide

Oberon

C2,C3

Sentenced 4

No

No

No

No

No major medical problems, nearest

 

YAOP&AN

months or more, with 18

hospital is 48 kmsaway. AsperYAOP criteria. Ifviolentldrug crime must have

months or less

clearance from psych, AOD.

left to serve

Park1e.

A2U,BU, CIU

Unsentenced

Yes

Yes

Yes

Yes

Primarily young adult offender remands.

Areas 1, 2, 3

Sentenced key workers only.

4

Parklea

             

C2,C3

Sentenced

No

No

No

Yes

Has extema1leave programs.

Parramatta

Cl,C2.C3,

Both

No

Yes

No

Yes

Cl

unsentenced from MRRC as per

ClU

criteria. and all C classification transits.

Silvezwater

CI (50 beds

Sentenced

No

Yes

No

Yes

Primarily a Pre-Release Program centre.

only)

C2,C3

SPCIDUnit

 

All

No

Yes

Yes

Yes

Placement· approval should be sought

C3,El,E2

from Disability Services Unit

St Heliers

C2,C3

Sentenced

Receptions

Yes

No

Yes

Only receive reception from Local

see 9)

Courts serving ternt of 12 months or less.

Tamworth

B, Cl, C2, C3,

Both

Yes

Yes

No

Yes

Not a gaol of classification. Local

E2,BU

Courts only.

Transitional

Cat I

Sentenced

No

Yes

No

Yes

Not a gaol of classification, but a

Centre

program option at end of sentence.

Women only.

NOTE:

* U after a classificatIOn level signifies an unsentenced mmate. * E signifies an escapee

FEMALE PLACEMENT GUIDE

The Case Management Team is to consider the following when making an assessment for the placement of a female inmate:-

  • 1. Acutely/actively at risk of self harm: remain at Mulawa Correctional Centre until progress through a comprehensive Case Plan enables her to be considered for placement at another centre;

  • 2. Poses a reasonable risk of escaping: remain at Mulawa Correctional Centre until progress through a Case Plan which addresses this risk and enables her to be considered suitable for safe placement at another less secure centre;

  • 3. Inmates with less than a month to her earliest possible release date: who are received into Mulawa Correctional Centre may be placed at Emu Plains or remain at Mulawa;

  • 4. Requires detoxification: remain at Mulawa Correctional Centre until successful completion of detoxification program;

  • 5. Requires protection/segregation: remain at Mulawa Correctional Centre while such conditions apply;

  • 6. Remandee: remain at Mulawa Correctional Centre, unless otherwise determined by the Regional Commander, Metropolitan Region;

  • 7. Upcoming court appearances: will preferably be held at Mulawa Correctional Centre but may, in certain circumstances, be placed at another centre, subject to vacancies, satisfaction of the centre's admission criteria, and the availability of transport;

  • 8. In custody for a serous offence:

remain at Mulawa Correctional Centre until assessed

as being suitable for placement at another centre;

  • 9. Charged with assault whilst in custody: suitable for placement at another centre;

remain at Mulawa until assessed as being

  • 10. Offences against children: remain at Mulawa Correctional Centre until assessed as being suitable for placement at another centre (also refer Mothers and Children Program)

9

RECEPTION, SCREENING AND INDUCTION PROCEDURES

COURT BASED IDENTIFICATION AND OBSERVATION

Responsibility:

"

OIC Court Cells

"

"

Designated Officer Court Cells

"

P1acemeot Officer Transport Officer

,.-

OIC Reception Room

,.-

Manager, Programs and Services

"

Disability Services Unit

LegislationIPolicy:

Refer to Inmate Case Management Policy

Refer to ACO: 98/064 and 96/064

Refer to Transgender Inmates (this manual and OPM)

NOTE:

The current Reception, Screening and Induction Program and procedures are being reviewed and a number of models are being tried at different locations.

Procedures:

  • 1. Wheo an inmate is received into the Department's custody all relevant information about the inmate is to be asked for and obtained from Police, Court staff, legal representatives, family and frieods. It must be noted and communicated betweeo staff and transferred with the inmate to the receiving centre inside the newly created case management file. This information is to be used for completing a risk assessmeot in relation to health, suicide/self-harm, escape or other behavioural issues.

  • 2. The Police Service is required to pass over the Personal Assessment Details Form (PADF - previously known as the PAMF/P472) with each new reception received into custody. If these are not received, it is the responsibility of the receiving officer at the court cell complex or reception room to ask for this information.

  • 3. The receiving officer must sign for the PADF from the Police so that they have a record of its transfer to this Department.

  • 4. On receipt of the PADF the receiving officer must read the form and note all relevant cornrneots on the "Inmate Identification and Observation Form (lIO).

5.

The receiving officer must then search the offender in accordance with Operation Procedures.

  • 6. After searching the offender, he/she is to be given an admission/screening interview to identify issues in the areas 0 f-

Personal description/security Previous criminal history and current matters Children Health history and current status Risk ofselfharm Disabilities

Information is to be solicited from court staff, legal representatives, judiciary, probation and parole, family and friends about the offender. This may be documentary or verbal. It may be information which is vital to the screening or management of the offender in custody and may take the fonn of informal connnents made, reconnnendations, written requests or formal reports. There is no more opportune a time than at court (where so many personnel are together) for information to be gathered about the inmate.

The appropriate fonn to record the details of the interview is the "Inmate Identification and Observation (110) Fonn (S3F2P2 - PIO). This interview and its recording on the 110 is mandatory for every new reception received into the Department's custody. The whole fonn is to be completed on each offender.

  • 7. After completing the 110, the alert which are marked by a double asterisk (**) on the fonn must be transposed onto the front page of the fonn, the ''New Inmate Lodgement and Special Instruction Sheet". Whilse the offender's confidentiality is to be respected, any alerts, especially any concerns about risk ofselfharm, must also be corrnnunicated to all staff at the court cell complex. If it is discovered that an inmate is at risk of self harm, that this has been noted on the

    • 110 lodgement, and communicated to all staff, the OIC of the cell complex will decide

on the best methods of management, including containment of the inmate. This will most likely be by continual physical observation in an observation cell.

  • 8. When the inmate has been properly accommodated, whether at risk or not, section 5 (Court Services) 110 can be maintained.

  • 9. When it is determined that the inmate will be staying in custody and/or bail could not be arranged, first 4 pages

the lodgement and the Personal Description Section (comprising of the of this fonn) are to be faxed to the Placements Section of the Court

Escort Security Unit.

10.

In some circumstances there may be concerns about the offender for which the centre Reception Room staff should be "on alert". In such cases, the OIC of the court cell complex should also make phone contact with the Governor/OlC Reception Room prior to the inmate's arrival at the centre. This contact with the correctional centre should be noted on the no under OlC comments.

II.

When transferring the offender from the court cell complex, the OlC or delegated officer should have the transport officer sign for all documents when transferring over.

Where the court cell complex and transport staff are one and the same (as in some country locations) this step does not apply.

  • 12. The Police PADF and the lIO/Lodgement should travel together with the inmate, and where possible, kept separated from the warrant information as these are to be attached to different files at the Reception Room

  • 13. The OlC Court Cells is to maintain a register which records:

Date of interview

Time of interview

Inmate's name and MIN

Centre of Placement

Forms faxed

Special needs highlighted

Transport Officer's name who received inmate & documents

  • 14. If a Pre-Sentence Report, or other information such as the Probation and Parole Summary Form (S3FI2PI) conceming the offender is received by the OlC, such information is to be regarded as confidential. This information is to be placed in an

envelope, marked 'confidential'

and addressed to the Screening and Induction staff at

the Centre of Placement. The Pre-Sentence

Report and/or the Probation & Parole

Summary Form are to be placed on the case management file.

  • 15. Court Security staff are to advise the Placement Officer of every Transgender inmate received into custody through the Inmate Identification and Observation Form and the Lodgement Sheet.

Transgender inmates must be kept separate from other inmates, accommodated in a single cell and must not be transported with any other inmate in the same compartment of a transport vehicle.

  • 16. Where possible and appropriate, the information contained in the no is to be entered into the OMS by Court Cell officers prior to the inmate leaving the Court cells. In such cases, there is only need to tax the Lodgement Sheet and to note on the no that it has been entered on to OMS.

17.

Where possible provision should be made for offenders to have access to the following information:

The most likely centre they will be taken to, and the location of that centre; The time they are likely to arrive; How long they can expect to remain in the court cells; Up-to-date information about meals, reception phone calls, tobacco, etc; Other services which can be provided eg legal phone calls. Information about the correctional centre system and procedures during their first 24 hours in gaol.

STEPS IN SCREENING IN COURT CELL COMPLEXES

Collect the Personal Assessment Details Form (P ADF) from Police

!

Read the P ADF

!

Ascertain Security, Withdrawal, Mental & Physical Health Info using the Inmate Identification & Observation Form

!

Manage the inmate based on assessment including observation

!

Connnunicate the Results of the assessment to court complex staff

!

Continue to assess ifheld for prolonged time

!

Sunnnarise using case note/running sheet assessment on Lodgement & Special Instruction Sheet

!

Fax Lodgement Sheet & PDF section if 110 to placements (fax health history & visual assessments if concerned

~ !
~
!
STEPS IN SCREENING IN COURT CELL COMPLEXES Collect the Personal Assessment Details Form (P ADF) from

!

Send original documents - including P ADF, 110 and lodgement with inmate

  • I Connnunicate health/management issues to Transport Officers (if separate staff)

RECEPTION OF INMATES AT RECEPTION CENTRES

Responsibility:

,

..

Governor

..

Manager, Programs and Services

..

OlC Reception Room Records Administration Staff (MRRC only)

,

..

..

Welfare Officer/Screener (MRRC, Parklea & Mulawa only)

..

CHS Staff

..

RlT (Risk Intervention Team) Co-ordinator (when necessary)

..

Disability Services Unit

LegislationIPolicy:

NOTE:

A regulation is to be drafted which will provide for the diet, separation, medical attention, private property and record of the personal description of inmates. Previously, these stipulations were provided in sections 14-18 of the now repealed Correctional Centres Act 1952.

Refer Inmate Case Management Policy

Refer Transgender Inmates (this manual)

Refer Inmates with Disabilities (this manual)

Operations Procedures Manual

Section 10 sets out the procedures to be completed by staff in Reception Rooms when carrying out reception duties. The fullowing duties relate to the Reception, Screening & Induction (RSI) Program.

ACO 200/031 (OPM 2000/012) Procedures for Creating a MIN and Reporting Multiple MINs for One Offender

Memorandum - Paul Byrnes, Manager, Operations, Creation and Merging of Master Index Number (MIN), 18 July 2000

Procedures:

  • 1. The OlC Reception is responsible for ensuring that each inmate is identified and received according to Departmental Policy and Procedures and that the required documentation is completed by staff in Reception Rooms or those carrying out Reception Duties

as specified in Section 10 of the Operations Procedures Manual.

NOTE: Placements Section, Court Escort Security Unit, create new MINs for all first time receptions.

  • 2. A new case management file is to be created for each new reception from court or police by Reception Room staff when this has not been done by Court staff. Unsentenced inmates and inmates with sentences ofless than 12 months are to have a short term custody file. The OIC Reception is responsible for producing inmate identification labels and sticking them on to the new file and giving the file a booking number (from OMS). The "short term custody" file is to be used for an inmate with a custodial term less than twelve months. The full case management file is to be used for an inmate with a custodial term of 12 months or greater.

  • 3. On receipt of the forms

from court, a copy of the Lodgement and Special Instructions

is to be provided to the CHS and IDS staff(screeners) prior to the inmates arrival.

  • 4. The 'Lodgement and Special Instruction Sheet' and the Personal Description section of the 'Inmate Identification and Observation Form' which have been received by fax (from the Court via Placements) are to be checked and verified by the Reception Room Staff. If these have not been entered on to OMS by Court staff, Reception Room staff are to enter these onto the OMS. At some centres this may be the practice for administration staff.

  • 5. The copies of the Lodgement and PDF section of the 110 are filed on the warrant.

  • 6. Originals of the Police Personal Assessment Details Form (P ADF), the Lodgement and Special Instruction Sheet (Lodgement) and the full copy of the

Inmate

Identification Form (110) are noted by the Reception Room Officer (who signs for these) and filed on the newly made up case management file in section 3.

  • 7. All other documents received from the Court/Transport staff which are not Legal Detainers (warrants) are filed on the case management file (section 3). These include Probation and Parole Reports/Summaries. Case Notes, when received from Court staff, are filed in section 5 ofthe new case management file.

  • 8. Discharge Summaries may also be received while the inmate is going through the Reception procedures. When received, these too are filed in section 3 of the case management file.

  • 9. If an Inmate and Identification Form was not received from the Court (eg. in the case of Police Courts), Reception Room staff are responsible

for completing section 1, the

Personal Description Form. The original is placed on to the case management file and the copy on to the warrant file. Details are to be entered on to OMS by the delegated officer.

39.

10.

All remarks regarding Domestic and/or Apprehended Violence Orders which appear on the Warrant or in the warrant me MUST be heeded and passed onto Screening Staff. Failure to do so could result in an inmate being allowed to make illegal contact.

  • 11. Habeas inmates returning from court are to be fast-tracked to their fonner allocated acconunodation. Inmates returning from court with changed status, ego Unsentenced to Sentenced are to be received in the same manner as Habeas inmates, however, they will undergo an interview by CHS and the IDS staff on duty (at the MRRC and Mulawa only). The classification and placement of these inmates is to be reviewed when a change of status has occurred and when clear of Court.

  • 12. After each inmate has been processed by the Reception Room staff they

are to be

interviewed by a CHS nurse to identify medical needs and any treatment which may be necessary. The case management me must accompany the inmate to the CHS interview as this contains the information collected so far. At the completion of the interview, the inmate, the case management file and the 3,d (blue) copy of the Health Pro blern Notification fonn are returned to the Reception Room Officer.

  • 13. The Receiving Officer (Reception or Wing) is to sign the Health Problem Notification Fonn upon receipt as an acknowledgement of the transfer of Duty-of-Care for the inmate to staff in that area

  • 14. At centres regularly receiving over 10 new inmates per day (and at Mulawa), each inmate is to be seen by a member of the IDS staff for a screening with the aim of identifying any immediate crisis. The IDS staff member is to interview the inmate with the case management file at hand, and at the completion ofthe interview, return the file with the relevant screening form inside.

  • 15. If an Escorting Officer takes the new reception to the accommodation area, he/she is to collect the 3,d copy (blue) of the Health Problem Notification Fonn when collecting the inmate and then the wing/pod staff are to note and sign the contents of the fonn

  • 16. Should an inmate possess any medications, the procedures detailed in section 7.3 of the OPM are to be followed

  • 17. The Reception Room Staff are to notify the kitchen if a special diet is required by the inmate.

  • 18. The case management file is to accompany a new inmate for each interview. At each stage of the process, staff are to attach their relevant documentation and ensure that the case management file is passed on to the next stage of the Reception and Screening program. Reception Room staff and Night Seniors are to be aware of the contents of the case management file and recommendations made by the Screening Staff

  • 19. At the end of the Screening procedures on the first night, the Reception Room Officer is to ensure the secure overnight storage ofthe inmate case management file.

  • 20. If the Discharge Summary arrives during the above procedures, the Reception Room staff should bring it to the attention of the screening staff and file it in the proper section of the case management file.

  • 21. Reception Room staff must notifY the Governor, Deputy Governor or OIC of the centre of the reception of a transgender inmate. Transgender inmates must be kept separate from other inmates, accommodated in a single cell, provided access to separate shower and toilet facilities. (Refer section Transgender Inmates)

  • 22. Reception Room staff should inform the inmate of the following:

The name of centre where they are located. (if disoriented) The procedure through the Reception, Screening and Induction Process, in particular the procedure for that night What will happen to their property When a phone call can be made and to whom Meals -evening and morning The induction video is to be screened for all new receptions from court The centre's procedure for providing special dietary requirements The functions ofIDS and CSI staff What will happen after the screening interviews are complete

  • 23. When the inmate has been fully screened and oriented he/she is to be escorted to the relevant accommodation area in the centre.

COMMENT

ACO: 98/064

It is the responsibility of the Governor of each correctional centre that receives new receptions received into custody, to ensure that LOCAL ORDERS are developed and reinforced so that the process for sharing information outlined in the above procedures is fully implemented.

I

ADDITIONAL MATERIAL

Page 41, pt 22

Add on next line after 'what will happen

'

........

Correctional centre discipline

On reception all irunates are to be issued with a copy of Crimes (Administration of Sentences) (Correctional Centre Routine) Regulation 1995 which contains information about correctional centre discipline Inmates are to read and sign the fonn, which they are to retain for future reference. A copy of the signed fonn is to be retained on their warrant file Au appropriately qualified person is to he available to read and/or explain the contents of the fonn to inmates who have:

a langnage difficulty (ie. NESB irunates may require a translator); or

a disability (ie. intellectual, partial blindness or blindness, deafness); or

inadequateeducationallliteracy levels

Inmates are to be made aware of their right of access to copies of the Crimes (Adnrinistration.of Sentences) Act 1999, Crimes (Adnrinistration of Sentences) (Correctional Centre Routine) Regnlation 1995 and Operations procedures Manual in .accordance with section 8.20, Operations Procedures Manual

(Approved 25.11.00)

RECEPTION ROOM SCREENING PROCEDURES - INMATES RECEIVED FROM DCSCOURTS

Receive Lodgement and Personal Description Form (Section 1 of the Inmate Identification & Observation Form - 110) Provide a copy the Lodgement to CHS and IDS Screeners

!

Make up appropriate New case management file, give file a booking number Each new period in custody requires a new case file to be established with a new booking number

!

File the faxed copies of the PDF and Lodgement onto the WARRANT FILE

!

INMATE ARRIVES with PADF, 110, Lodgement and any other information Ifnot 110 completed at Court, complete the 3 page Personal Description Form

!

Check, Verify & Enter the PDF information on to the OMS

L

Originals ofthe PADF, 110, Lodgement, and other information filed in Section 3 of the case management file

L

Case Notes received filed in Section 5

L

Discharge Summaries, when received, filed in Section 3 of case management file

!

All remarks regarding DVOs or AVOs communicated to IDS screener

L

Inmate and Case management file escorted to CHS for health/self harm screening screener reads file, conducts interview and completes health notification forms

L

Inmate attends Welfare!lDS screening screener reads file, conducts interview and completes notification form

L

Inmate, Case management file & Blue Health Problem Notification Form escorted to WingIPod

RECEPTION ROOM SCREENING PROCEDURES - INMATES RECEIVED FROM POLICE

Receive Lodgement from Placements

Provide a copy the Lodgement to CHS and IDS Screeners

j

Make up appropriate New case management me, give me a booking number

j

 

j

Interview inmate with Personal Description Form (Section 1 from the nO)

j

Enter PDF on to OMS

j

Copy PDF and place copy on Warrant File

j

Originals of the P ADF, PDF &

Lodgement, and other information med in Section 3

of the Case management me

j

Discharge Summaries, when received, med in Section 3 of case management me

j

All remarks regarding DVOs or AVOs communicated to IDS screener

j

Inmate and case management me escorted to CHS for healthlselfharm screening

screener (1) reads file, (2) conducts interview and (3) completes health notification forms

j

Inmate attends WelfarelIDS screening

screener (1) reads file, (2) conducts interview and (3) completes notification form

j

Inmate, case management me & Blue Health Problem Notification Form escorted to Wing/Pod

MEDICAL SCREENING INTERVIEWS

Responsibility:

~ ~ ~ ~ Manager, Programs and Services CHS Nursing Staff Welfare Officers OlC Reception Room
~
~
~
~
Manager, Programs and Services
CHS Nursing Staff
Welfare Officers
OlC Reception Room

LegislationIPolicy:

NOTE:

A regulation is to be drafted which will provide for the medical attention of inmates. Previously, this provision was in sections 16 of the now repealed Correctional Centres Act 1952.

Procedures

  • 1. Procedures to be adhered to during Medical Screening are covered in CHS policies and are based on the protocols that have been agreed to between the Department and CHS.

  • 2. The case management file is to be received by the nurse and the Lodgement, Personal Description forms and any other associated documentation are to be read, prior to conducting an interview.

  • 3. It is the responsibility of nursing staff to obtain a full health history and make assessments as to an inmate's physical and mental status. In addition, CHS staff take responsibility for the assessment of the risk of, and initiating actions for the prevention of, self-harm and suicide. This takes into account detailed assessments of the inmates potential of suicidal risk, as well as the past history of such behaviour.

  • 4. In order to reduce duplication nursing staff must take into account, and make note of, any comments from the court screening form, or other information in regard to an inmate's health.

  • 5. Medication deemed necessary by nursing staff will be dispensed to inmates. A notation of this is to be entered on the relevant forms.

  • 6. If a medical screener recommends that special management is required on the first night or subsequent days, this must be noted on the Health Problem Notification Form and the Reception/case management staff alerted. (Details of the protocol and responsibilities for inmates at risk will be found in s. 13.3 of the Operations Procedures Manual)

  • 7. While it is recognised that CHS have the overall responsibility for the assessment of the risk of self-harm, the informed input from the other staff is invaluable and must be taken into account when giving instructions or making initial recommendations. In particular careful note is to be made of input from the Welfare Crisis worker who may have additional or different information from that inmate. In the event that opinions

differ between CHS and other staff,

it is the medical staff who are qualified in

assessing suicide risk and who must take fina1 responsibility. The most prudent recommendation(s) are to be made and these are to be reviewed within 24 hours by

another party.

  • 8. When the Health Status Notification Form, Health Problem Notification Form and the Alert Form have been completed, copies of these forms (when available) along with

j

any other information relevant to the case management of the inmate are onto the case management file.

to be filed

  • 9. A third (blue) copy of the Health Problem Notification Form is to accompany the case management file and the inmate back to Reception Room staff at the completion of the interview.

    • 10. The nurse is to obtain, from the OIC Reception Room or the Night Senior, a signature to indicate that they have been informed of any health problems and recommendations on the Health Problem Notification Form.

    • 11. The nurse is to inform Reception Room staff of any special dietary requirements the inmate may have.

    • 12. In centres where screening is completed by CBS and IDS staff, both Services are to meet and discuss the new receptions and recommendations prior to handing the inmate over for escorting to the wing.

    • 13. Medical Screening Staff should inform the inmate of the following: Location of Clinic services and times available withdrawal regime - how it will help the next step (eg at MRRC and Mulawa this will be an interview with a Welfare Officer to ascertain if there are any issues that need immediate intervention. In other centres inmates will then be taken to their allocated cell) and answer any medical questions they have

CRISIS JNTERVENTION/SCREENJNG (MRRC & MULAWA ONLy)

Responsibility:

...

Manager, Programs and Services

...

IDS Officer

...

CHS Officer

...

orc Reception Room

LegislationIPolicy:

Procedures

  • 1. An IDS Officer is to attend to the needs of the inmate where intervention is required on the first night. This may take the form of contacting family members, making emergency acconnnodation arrangements for children, allaying fears by providing information etc. It may also include a crisis counselling role appropriate to the skills of the officer.

  • 2. The IDS Officer is to read the Court Screening documents, and the CHS documents, as well as any other available documents, eg Judge's Connnents, prior to conducting the Screening Interview.

3 .

The IDS Officer is to complete the interview using the relevant screening form as determined by the Manager, Reception Screening & Induction.

  • 4. Upon completion of the interview the IDS Officer is to file the form and/or summary into the case management file and return the file and the inmate to the Reception Room Officer.

  • 5. If an inmate discloses to the IDS Officer that s/he requires/requests special management on the first night of custody and subsequent days, this must be noted on the relevant screening form and the reception and other screening staff alerted.

  • 6. If the IDS Officer is

aware of self harm and/or threats of self harm and suicidal

ideation, the Officer is to inform the Medical Screener to decide whether the Risk

Intervention Team Protocol is to be initiated.

  • 7. While it is recognised that CHS have the overall responsibility for the prevention of selfharm, the informed input from the IDS Officer is to be taken into account when giving instructions or making reconnnendations.

In such cases both services are to meet and discuss new receptions and recommendations prior to handing the inmate over for escorting to the wing.

  • 8. In the event that opinions differ between CHS and other staff, it is the medical staff who are qualified in assessing suicide risk and who must take final responsibility. The most prudent reconnnendation(s) are to be made and these are to be reviewed within 24 hours by another party.

  • 9. The IDS Officer is to infonn the inmate of the following:

How to make phone contact with family. The types of cells which can be allocated and the different wings/pods in which an inmate can be placed. How to call for assistance whilst in cell and under what circumstances. The procedure of the intake interview and possible assessments. The location of Welfare and IDS services in the centre. Infonnation on protection, if required. How to arrange legal representation. Availability of infonnation from the Inmate Handbook and infonnation videos detailing induction classification and placement processes. Right to language assistance through Language Assistance Services.

INTAKE PROFILE INTERVIEW

Responsibility:

r

Manager, Programs and Services

r

Designated IDS Officers

r

Case Management & Classification Co-ordinator

r

Induction Unit Staff (at Mulawa CC)

r

Case Manager

r

Deputy Manager, Screening, Induction & Classification (at MRRC)

r

Disability Services Unit

Procedures

  • I. A General Screening Profile must be conducted within 36 hours from reception into the correctional centre or on the fIrst working day that the inmate is present in the centre.

  • 2. The Manager, Programs and Services is to roster a member of the IDS Staff for the purpose of completing the general screening fonn (S3F5PI-12). At Mulawa, the Manager, Programs and Services, is to ensure the rostering of correctional officers to perfonn this task. At Junee, this task is perfonned by Case Managers.

  • 3. The Reception Room Officer or Case Management & Classification Co-ordinator is to prepare a list/register of all new receptions requiring General Screening Profile interviews and is to ensure that the case management files are readily available in the designated interview room along with the General Screening Intake Profile Forms.

  • 4. The designated IDS interviewing officer is to read all infonuation from the court, medical and welfare screening fonus and take this infonuation into account when conducting the interview.

  • 5. The interviewing officer (Intake screener) is to explain the rationale for the interview

and the boundaries of confidentiality in respect

of the information given.

  • 6. The interview is to be conducted using the General Screening Profile Fonn (detennined by the State Manager, Reception, Screening and Induction) which is to be attached to the case management file by the screener. If the inmate meets any of the criteria which indicate that a Full Assessment or intervention is required, the intake screener is to refer the need for a full assessment to the relevant IDS staff member. At Mulawa, however, all new receptions undergo an AOD Assessment. If the intake screener identifies the need for urgent intervention the appropriate action should be taken, ego Referral to the Risk Intervention Team.

  • 7. The Manager, Programs is to ensure that all inmates who meet the criteria for a full assessment are properly referred.

  • 8. Following completion of the General Screening Profile form the Checking Officer (a staff member who has not directly screened the inmate, but provides a checking mechanism) is to collect the case management file and then transfer any relevant information on to the ALERT section of the case management files as well as the OMS screen. An Alert regarding disability MUST FIRST be conJlrmed with the Disability Services Unit prior to placement on OMS.

  • 9. The Manager, Programs and Services is responsible for ensuring the following alerts are entered in OMS and that documents supporting these alerts, together with an alerts report, are contained in the ALERTS section of the case management file:- medical, disability, association, placement, public interest, self-harm

    • 10. Remand inmates who have been sentenced and have been through the Screening and Induction Process are to be fast-tracked to the next Case Management Team (CMT) meeting for Initial Case Management Plan and classification. There is no need for another Intake Profile and Initial Case Management Plan to be completed for remand inmates who return to the centre as sentenced inmates. However, their security rating should be re-assessed if they are clear of all Court. The checking officer is responsible for checking the Intake Profile Form and signing it off. This must be done as soon as possible after the interview and prior to the Initial Case Management Team meeting. At the MRRC a Deputy Manager, Induction, Screening and Classification is responsible for the checking of the Screening Form.

    • 11. Affirmative responses to questions relating to suicide ideation or plans require a referral on the Mandatory Notification Form to the Risk Intervention Team (RIT) or (RAlT in the MRRC). Refer to Operations Procedures Manual, 13.3 and following.

    • 12. In cases where a General Screening Intake Profile has been conducted within the last three months, and the inmate has been returned to custody, the Screening Officer or Case Management and Classification Co-ordinator is to request the previous Intake form to be forwarded from the Discharge Summary Unit. This will negate the need to conduct a General Screening Intake Proffie again.

CRITERIA FOR FULL ASSESSMENTS

Inmates must meet the following Criteria on the Intake Profile Form (S3F5Pl) if they are to be referred for a Full Assessment:

AOD Assessments

Inmates must undergo a Full Assessment when they score positively on any of the questions C2 to C6 in the Intake Profile Form.

Psychology Assessments

There are 3 classes of Psychology Assessments that can be conducted when inmates meet the following criteria in sections B, D and/or E of the Intake Profile Form.

General Psychological Assessments

Inmates must undergo a Full Psychological Assessment if

Serious violence was involved in the offence or alleged offence (Question B1 0), or

The violent offence involved a family member, friend or child as a victim (Question B2), or

The inmate has a diagnosis and/or history of mental illness, personality disorder or severe behavioural disturbance (Question D2 and CHS assessment), or

There is current concern about mood - inmate is highly agitated, withdrawn, depressed or appears hopeless about the future (Questions D3-D7, Lodgement, CHS Screen).

Intellectual Disability Assessments

Inmates must be referred to the Psychologist for an intellectual assessment if:

affirmative answers are given to any three of the questions E1 to E7, or there is an affirmative answer to either of the behaviour observations (E8 or E9).

Sex Offender Assessments

Inmates must undergo a Full Sex Offender Assessment (by local or Sex Offender Program Psychologists, through the Regional Senior Psychologist, using actuarial screening method - refer section on sex offender programs) if:

The offence/alleged offence is of a sexual nature, or the inmate is known to have connnitted a sexual offence, charged or not.

Fun Education Assessments

Inmates must undergo a Full Education Assessment if they score positively on any of the following questions:

If the inmate left school at age 15 or younger (Question F1), or If the inmate left school before the end of year 10, grade 10 or 4th form (Question F1), or If the reading ability is assessed as "NolPoor" (Question F6), or lithe ability to write is ''No'' or "Uncertain".

Full Social Assessment

Inmate must undergo a Full Social Assessment if they score positively on any of the following points:-

First time in custody (LodgernentIPDF), or AboriginallTorres Strait (LodgementIPDF), or Interpreter required (LodgernentIPDF), or Safety concerns re- children/family (Question G 1), or Urgent assistance is required for family (Question G2), or Immediate needs of the inmate require immediate intervention (Question G3), or Inmate is the primary Carer (Question G4), or Inmate has a Community worker (Question G5), or Has fears/concerns re- custody (Question G6)

FULL ASSESSMENTS

 

Responsibility:

"

..

Manager, Programs and Services IDS Staff

..

Case Management & Classification Co-ordinator (Deputy Manager, Screening,

..

Induction and Classification, MRRC)- Case Manager

..

Disability Services Unit

LegislationIPoIicy:

Refer to Inmate Case Management Policy

Procedures

  • 1. Individual IDS staff are to carry out Full Assessments on new receptions as indicated on the General Screening Profile Form (S3F5). These are designed to assist in developing an appropriate and relevant case plan for the inmate. These should be done after the Initial Screening and before the Initial Case Management Team meeting. However, the Full Assessments can be completed at the centre of placement when it is determined at the Reception Centre that the timing of the assessment is not critical

  • 2. The IDS staff member is to review the information on the case management me before interviewing the inmate. The case management me should be present when the inmate is being interviewed.

  • 3. If the IDS member

conducting the relevant Full Assessment uncovers an urgent need

stbe should address the need innnediately, or pass on the information to a member of

the IDS discipline relevant to the need. The Case Management Team must be made aware of any action taken.

  • 4. The IDS member is to explain the reason for the interview and explain the inmate's obligations regarding the voluntary answering of questions.

(Any queries or concerns

inmates have regarding the interview, or the use and storage of information, should

be dealt with before commencing the assessment).

  • 5. The IDS member is to complete the interview using the relevant section of the Full Assessment FonD, file the summary of the interview on the case management file.

  • 6. In the case of an AOD Assessment, the IDS member is to ensure that relevant information from the Corrections Health Service (CHS) is available.

  • 7. The Psychologist should likewise take care to note the reason for the assessment. (Intellectual Disability, Suicide, Sex Offence).

8.

IfCRS Screeners made the referral for Assessment, ego in the case of AOD or Psychology, a copy of the summary and recommendations is to be given to the Clinic Nurse for the medical file.

  • 9. The Welfare. Officer when completing an interview of an inmate who is Aboriginal and/or 'First Time in Custody' is to self-hann or suicide.

be mindful of the vulnerability of the inmate to

  • 10. If the IDS staff member conducting the Assessment believes there is a risk of self- hann or suicide, the Risk Intervention Protocol is to be immediately put into effect.

11,

When a psychologist assesses that an inmate has an intellectual disability as set out by the Disabilities Policy he/she is to complete a Management Program Notification Form and hand it to the Case Management and Classification Co-ordinator who is to contact the Disability Services Unit to determine whether an Alert should be entered on OMS (privacy issues). and fax a copy of the form to the Manager, Disability Services Unit.

  • 12. Assessment staff should inform the inmate of the following:

what will happen to the information collected. where it will be stored. if there are to be any full assessments - when, where and who will be conducting them. in the case of the final assessment - when and where the inmate can expect to meet with the Case Management Team, what to expect, and how to prepare for the initial case management meeting.

  • 13. Where the inmate is sentenced and satisfies the statutory defmition of a 'serious offender', any full assessment is to be copied and sent to Executive Officer and Registrar of the SORe for inclusion on the inmate's file held by the Secretariat.

INDUCTION PROCESS

 

Responsibility:

 

..

Manager, Programs and Services

..

IDS Representative

..

OIC Reception Room & Reception Room Staff

..

Case Manager

, ..

Case Management & Classification Co-ordinator Wing Officer

,

..

..

Clinic Staff

..

Disability Services Unit

LegislativeIPolicy:

ACO 2000/021 Inmates Undergoing Induction, Screening and Assessment

Refer to Inmate Case Management Policy

Crimes (Administration of Sentences) (Correctional Centre Routine) Regulation 1995

Clause 26 states:

"As soon as practicable after an inmate is received into correctional centre the governor of the correctional centre must inform the inmate, or cause the inmate to be informed, of,.the correctional centre rules, the inmate's obligations as to discipline and conduct and rights to legal representation, authorised methods of seeking information and making complaints, the functions of the Serious Offenders Review Council relating to the segregation and placement

in protective custody

ofinmates...

and any other matter necessary to enable the inmate to

understand the inmate's rights and obligations and adapt to living in a correctional centre. "

Procedures:

  • 1. The Manager, Programs and Services is to coordinate the Induction Program at the centre, making available resources, including inmate handbook, legal resources (in library), departmental videos. An inmate with a custodial term ofless than 12 months is to be given a short term custody me; a custodial term of 12 months or greater the normal case management me. While inmates on remand should usually be given a short term custody me, if the offence is serious and in all probability will result in a sentence of 12 months or greater, the normal case management fIle is to be issued.

  • 2. Staff at all centres have a responsibility for induction and, in reception centres, are to explain to the inmate the progression through the Screening Process. They should give the inmate any handbooks relevant to life-in-custody including the Inmate Handbook along with any handouts and pamphlets related specifically to the receiving centre eg mail address, visits etc. The Induction Video(s) are to be shown to inmates at this stage. An inmate delegate should whenever possible, assist with the induction process.

  • 3. Particular care must be taken with inmates identified as having a disability to ensure that infonnation is conveyed clearly (Interpreter Services ego deaf inmates, may be required) and that a check is made that the inmate has understood. It is not sufficient to ask if he/she has understood - regular checks for understanding need to be asked by getting the inmate to report in his/her words what has been discussed. Understanding of critical infonnation must be re-checked several times at intervals during the induction process.

  • 4. An Induction Meeting is to be held in all Reception Centres on a regular basis (eg. daily, weekly). The IDS representative is to explain the services available through the IDS staff along with their location and available times. They should also inform the inmate of the clearest and qulckest method of referral.

  • 5. The Wing Officer is to explain issues relating to, for example: discipline, buy-ups, phone calls, staff roles,

musters, meals, employment.

  • 6. The CMT Chairperson is to give a general explanation of case management, the role of the Case Officer, and the programs available at the centre. Where applicable, the Chairperson is to inform the inmate that he/she is subject to management by the SORC or by its sub committees.

  • 7. The Clinic Staff have responsibility for explaining the services available at the Clinic, its location, the times for visits. They will also inform the inmate of how to make an appointment to visit the Clinic.

  • 8. A nominated inmate Development Committee representative is, whenever possible, to be present during the Induction meeting to assist inmates with infonnation about the centre and how best to adapt to life in custody.

  • 9. Induction at Centres of Classification Similar procedures to those outlined above are to apply for inmates received at their centres of placement.

    • 10. Inmates Transferred from other Centres The above induction procedures do not apply for inmates received in transit from one centre to another, however, local infonnation is to be supplied at their Reception Committee meeting.

    • 11. Record of Induction Inmates are required to sign a form stating they have been informed of the relevant induction infonnation. These forms are to be filed on their case management files.

  • 12. Additional Information for Women Handouts detaI1ing the Mothers and Children Program, eligibility for the prograIll and how to apply are to be given to women. If an inmate completes an application (blue form) for inclusion on the Mothers and Children Program, it is to be sent to the Co- ordinator, Mothers and Children PrograIll by the Case Manager. (Refer section Mothers and Children PrograIll)

  • 10 INITIAL CASE PLAN AND CLASSIFICATION

 

Responsibility:

...

Director, Classification and Case Management

...

Assistant Director, Classification and Placements

...

Governor

...

Manager, Programs and Services

...

Area Manager

 

...

Case Manager

...

Manager, Classification and Placement (Deputy Manager, MRRC)

...

Case Management & Classification Co-ordinator

...

Other designated staff as required

...

Inmate Disability Services Unit

,

..

NOTE: This Section should be read in conjunction with Section 13 'Classification'.

LegislationIPolicy:

Refer to Inmate Case Management Policy

Refer to OPM section 18 External Leave Programs

Crimes (Administration of Sentences) (Correctional Centre Routine) Regulation 1995

Clause 13 states:

(1)

"There is to be a Reception Committee at each correctional centre at which inmates are initially received after sentencing or for the purpose of their being held in custody otherwise than because of a sentence. "

(2)

"A Reception Committee is to be comprised determines. "

of such persons as the Commissioner