Republic of the Philippines

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

QUEZON CITY CAMPUS Tel no. 428-91-44

On-the-Job Training Portfolio

College of Technology Diploma in Office Management Technology with specialization in General Office Practice
_____________MIKEIL R. FABIA____________ TRAINEE

Republic of the Philippines

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

QUEZON CITY CAMPUS Tel no. 428-91-44

A NARRATIVE REPORT ON THE JOB TRAINING UNDERTAKEN AT National Kidney and Transplant Institute East Avenue, Quezon City A Report Submitted to the Faculty of COLLEGE OF TECHNOLOGY Polytechnic University of the Philippines Quezon City Campus

In Partial Fulfillment of the Requirements for the Diploma in Office Management Technology General Office Practice (Practicum I)

Mikeil R. Fabia Name of Student June 7, 2013 Date Submitted

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES Vision Clearing the paths while laying new foundations to transform the Polytechnic University of the Philippines into an epistemic community. Mission Reflective of the great emphasis being given by the country's leadership aimed at providing appropriate attention to the alleviation of the plight of the poor, the development of the citizens, and of the national economy to become globally competitive, the University shall commit its academic resources and manpower to achieve its goals through: 1. Provision of undergraduate and graduate education which meet international standards of quality and excellence; 2. Generation and transmission of knowledge in the broad range of disciplines relevant and responsive to the dynamically changing domestic and international environment; 3. Provision of more equitable access to higher education opportunities to deserving and qualified Filipinos; and 4. Optimization, through efficiency and effectiveness, of social, institutional, and individual returns and benefits derived from the utilization of higher education resources. Philosophy As a state university, the Polytechnic University of the Philippines believes that: Education is an instrument for the development of the citizenry and for the enhancement of nation building; Meaningful growth and transformation of the country are best achieved in an atmosphere of brotherhood, peace, freedom, justice and a nationalist-oriented education imbued with the spirit of humanist internationalism. Strategic Objective: 8-Point Agenda: 1. Pursuing Academic Excellence through Disciplinal Integrity. 2. Embedding a Culture of Research 3. Insuring Transparency and Participatoriness in Giving Rewards and Sanctions 4. Modernizing and Upgrading of Physical Facilities, Equipment, Library, and Campus Development 5. Academic Freedom 6. Institutionalizing Civil Society Engagement and Involved Extension Service Program 7. Assuring Transparency in Fiscal Responsibility 8. Assessing Institutional Processes and Reviewing Critically and Rationally the Organization Shared Values God-Fearing Love for Humanity and Democracy Collegiality Integrity and Credibility Transparency and Accountability Passion for Learning Humanist Internationalism

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I. ACKNOWLEDGMENT I want to give an acknowledgement for all the person who helped me to make this portfolio as the best as it could be. To my parent who give my financial support and all my needs while making. To my Big bosses who evaluated me honestly according to my performance and to all the employees who make my On-The-Job training more memorable. A special thanks to Sir. Rene for respecting all the interns and treating us as an employee too. For giving me some snack when break-time and putting happiness in our haggard day. I would also give my gratitude to all my classmates for making me feel so blessed that they will be always be here for me, for answering all my questions and who bothered me a lot in making this portfolio. And ofcourse to the Almighty God for waking me up everyday and keeping me safe always and putting this persons beside me. II. INTRODUCTION Having an On-The-Job training on my past year level helped me a lot to coup-up to my new environment. And to be honest that experience was give me the edge to all my co-interns. The National Kidney and Transplant Institute is a tertiary medical specialty center with a significant history relevant to the medical profession in the Philippines. It is the center for referral of kidney patients from various regional hospitals in the nation and is recognized as the lead agency in voluntary blood services. With the help of this company it enhance my capability and improve my knowledge in working era. Talking with patients let me know that patience is really a virtue. And how to control my emotions and be jolly always and calm.

OJT PORTFOLIO III. COMPANY PROFILE Name of Company: National Kidney and Transplant Institute Address : Quezon Avenue, Quezon City Contact Number: 981-03-00 / 2311 local medical Records Contact Person: Victor Madera (personnel) Department/Division/Section: Medical Records In and Out patient Inclusive Dates of Training: April 17, 2013 Company Vision, Mission, and Values: VISION We shall continue to be the lead tertiary specialty center for renal diseases and organ transplantation in the Philippines and Asia which provides the highest level of training, research, and treatment in dialysis and organ transplantation (kidney, liver, pancreas, cell and bone marrow). We shall be the major resource for the upliftment of the above medical services for government/private hospitals. We shall sustain our competitive advantage by attaining financial stability, upgrading and maintaining our facilities and providing continuing medical education to enhance the skills of our specialists and workers. MISSION To Work hand-in-hand with government in the achievement of good health for the Filipino people by providing specialized medical services, specifically in the prevention and treatment of end-stage renal diseases and other end-stage organ failure through dialysis and transplantation. To pursue excellence in developing and establishing the highest level of training and research for physicians and paramedical personnel in areas of treatment in dialysis, kidney, liver, pancreas, cell and bone marrow transplantation. To assist other government/private hospitals to develop and set-up dialysis and transplantation units, especially outside Metro Manila.

OJT PORTFOLIO Pictures of the Company (physical structures)

OJT PORTFOLIO IV. OBSERVATIONS IN THE COMPANY What I have observed at National Kidney and Transplant Institute in Medical Records are they have a strong rules and protocols, they doing their job as the best as they can, they dont want to have a back-lag on their works as possible and they implementing what is a process no special person no matter if you are rich or cannot afford to buy luxurious things as long as you are a patient you will be treated as a patient. And being calm to everyone is definitely needed. The strength of this company is they have a comfortable facilities and their environment is so clean and refreshing areas they are also preventing to use more than what they need. Challenges as I have been observed is some doctors who are not coming in time at the medical records are causing back-lag to the requests. I think the best practice of this company is theyre making their best to helped the other government/private hospital and sustaining their competitive advantage by attaining financial stability, upgrading and maintaining their facilities and providing continuing medical education to enhance the skills of their specialists and workers. Generally speaking my observation in this company is so far so good. V. PERIODIC REPORTS (daily, weekly, monthly) What we do daily are the following: Grooming every charts per box for re-scanning of the records. Receiving charts in every department and divisions. Retrieving files for the requests of the patients. What we do weekly are the following: Disposing charts from year 2006 and below Facing the patients and taking their files and request What we do monthly are the following: Time in and out During my whole training in Medical records, I think the problem/s that I have encountered is just the complain of the patient and their being demanding up to the point that they are shouting and crying in the front of me, and I dont have a choice but to say sorry.
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VI. SUMMARY OF ACTIVITIES (Weekly)

OJT PORTFOLIO

Tasks performed were based on the diary checked and uploaded Date Checked by the adviser: Geneva Sestoso
Month: April Week No. 2 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 3 Date: 18 Time In: 8:30 Time Out: 5:07 Hours Spent: 8.23 Date: 19 Time In: 8:11 Time Out: 5:12 Hours Spent: 9.1 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly) Month: April Week No. 4 Date: 22 Time In: 8:10 Time Out: 5:11 Hours Spent: 9.1 Date: 23 Time In: 8:03 Time Out: 5:04 Hours Spent: 9.1 Date: 24 Time In: 8:29 Time Out: 5:07 Hours Spent: 8.22 Date: 25 Time In: 8:18 Time Out: 5:09 Hours Spent: 8.33 Date: 26 Time In: 7:58 Time Out: 5:12 Hours Spent: 9.10 Date: Week No. 5 Date: 29 Time In: 8:09 Time Out: 5:20 Hours Spent: 9.11 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly) , , . . . . . . . . Retrieving files . Checking to Med. Sys. Receiving files . .

. . . . . , . . Retrieving files Checking to Med. Sys. Receiving files

Retrieving files Checking to Med. Sys. Receiving files

Total no. of hours:

Signed by the Supervisor:

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Date: June 7, 2013

VI. SUMMARY OF ACTIVITIES (Weekly)

OJT PORTFOLIO

Tasks performed were based on the diary checked and uploaded Date Checked by the adviser: Ms. Geneva Sestoso
Month: May Week No. 1 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: 2 Time In: 7:47 Time Out: 5:15 Hours Spent: 9.2 Date: 3 Time In: 8:09 Time Out: 5:03 Hours Spent: 8.48 Date: Week No. 2 Date: Time In: Time Out: Hours Spent: Date: 7 Time In: 8:02 Time Out: 5:15 Hours Spent: 9.13 Date: 8 Time In: 8:04 Time Out: 5:34 Hours Spent: 9.30 Date: 9 Time In: 8:11 Time Out: 5:30 Hours Spent: 9.29 Date: 10 Time In: 7:55 Time Out: 5:08 Hours Spent: 9.3 Date: The following tasks were performed: (Weekly) Month: May Week No. 3 Date: 14 Time In: 8:08 Time Out: 5:29 Hours Spent: 9.21 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: 16 Time In: 8:03 Time Out: 5:16 Hours Spent: 9.13 Date: 17 Time In: 8:07 Time Out: 5:20 Hours Spent: 9.13 Date: Week No. 4 Date: 20 Time In: 7:52 Time Out: 7:08 Hours Spent: 11.16 Date: 21 Time In: 7:51 Time Out: 7:00 Hours Spent: 11.9 Date: 22 Time In: 9:30 Time Out: 7:05 Hours Spent: 9.25 Date: 23 Time In: 8:39 Time Out: 5:15 Hours Spent: 8.24 Date: 24 Time In: 8:17 Time Out: 7:05 Hours Spent: 10.48 Date: The following tasks were performed: (Weekly)

Retrieving files Looking for updates Grooming

Disposing charts from 2006 and below

Disposing charts from 2006 and below filing

Disposing charts from 2006 and below Filing Retrieving Receiving files

Total no. of hours ________Signed by the Supervisor: __________________________ Date: _______

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VI. SUMMARY OF ACTIVITIES (Weekly)

Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:
Month: May Week No. 5 Date: 27 Time In: 7:59 Time Out: 7:01 Hours Spent: 10 Date: 28 Time In: 8:45 Time Out: 7:04 Hours Spent: 10.11 Date: 29 Time In: 8:41 Time Out: 7:05 Hours Spent: 10.14 Date: 30 Time In: 8:11 Time Out: 7:02 Hours Spent: 10.47 Date: 31 Time In: 8:07 Time Out: 5:31 Hours Spent: 8.22 Date: Week No. Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly) Month: _________________ Week No. Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date:

OJT PORTFOLIO

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The following tasks were performed: (Weekly)

Filing Retrieving Answering phone calls Entertaining patients Giving requests

Total no. of hours ________Signed by the Supervisor:__________________________Date: _______

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VI. SUMMARY OF ACTIVITIES (Weekly)

OJT PORTFOLIO

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Tasks performed were based on the diary checked and uploaded Date Checked by the adviser:________________________
Month: June Week No. 1 Date: 3 Time In: 8:16 Time Out: 7:13 Hours Spent: 10.31 Date: Time In: Time Out: Hours Spent: Date: 5 Time In: 7:47 Time Out: Hours Spent: Date: 6 Time In: 7:56 Time Out: 7:09 Hours Spent: 11.5 Date: 7 Time In: 7:49 Time Out: 2:23 Hours Spent: 6.12 Date: Week No. 2 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly) Month: June Week No. 3 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Week No. 4 Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: Time In: Time Out: Hours Spent: Date: The following tasks were performed: (Weekly)

Filing Retrieving Answering phone calls Entertaining patients Giving requests Checking charts Receiving files

Total no. of hours ________Signed by the Supervisor:__________________________Date: _______

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OJT PORTFOLIO VII. SELF-ASSESSMENT A. Skills and current technology learned/enforced: Generally speaking, in my on-the-job training it improves my reading comprehensive and checking the difference in an information because it needed me a lot to check if there is a mistake. It also enhance my social leaving in facing the different person such as employees and patients. B. Equipment, tools, testing apparatus handled (softwares used included) There is no such equipment I used except on computer for checking the updates of the charts and retrieving files. They also have the program that only the employees can open. This program was also known as Medical System. With this they can tract all the records of the patient and they can also see the updates.

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C. Strong points versus weak points I think the strong points in the medical records is for being professional of every staff if time to work its only for work and they are time conscious. They have a responsible Office In Charge to check every little things in the division. I think the weak point in the medical record is the conflict between the employees and forming different groups. Sometimes, being tardiness of some doctors affect the process of the request of the patients. That can cause the angriness of the claimer.

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OJT PORTFOLIO VII. SELF-ASSESSMENT D. Best experiences on the job: My best experience being an intern at medical records is ofcourse is when my limited knowledge access other information that can helped me in my future. E. Evidence of Background preparation: Faults committed (its causes and suggestion given by the supervisor) Fabia is funny and enthusiastic. When it comes to work hes serious. There were sometime that he is insensitive but he is open minded and he accept criticism in a good way. He displays an eagerness to learn new things Ms. Geneva Sestoso Clerck III Personal relationship (integration with the company, attendance and punctuality, and commitment) Comment from co-worker (at least 3 person) Person 1: Mr. Mikeil Fabia has been working hard and has shown his will in learning on the task that is giving to him. Hes always been a very positive person to his work and to fellow trainees. Hes very efficient and a very reliable person. Signature over printed name: Mr. Kyle Renvic Isidoro Person 2: Mr. Fabia is time conscious. He comes on time for work and returns promptly after his break time. He works with efficiency and does all his assigned tasks correctly. He has initiative and can comprehend instructions well. He gets along well with all the other staff in the office and the other students to. With my best wishes for you, I remain. Signature over printed name: Mr. Jufre Ryan A. Globio

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OJT PORTFOLIO VIII. APPENDICES (please attached) A. Curriculum Vitae

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Mikeil R. Fabia
City Address: 96-b Banlat Road Tandang Sora Quezon City Mobile: +639232986604 Email: mikeilramos@yahoo.com
OBJECTIVE

To secure cooperative education in the field of Medical that will enhance and strengthen my education and professional skills.
PROFESSIONAL SKILLS

Knowledge in photo Editing. Hard working and capable to learn quickly. With a Office Management Technology;
Proficient in Microsoft Office ( Word, PowerPoint, and Excel) WORK EXPERIENCE

Intern at Department of Environment and National Resources

EDUCATIONAL BACKGROUND

Tertiary:

Polytechnic University of the Philippines Don Fabian commonwealth Quezon City

2012 present

PERSONAL INFORMATION

Single, Born on October 3, 1994 Metro Manila, Quezon City, Philippines, Filipino citizenship, Roman Catholic. Good command communication skills both in oral & written (English & Filipino). Able to learn quickly, demonstrate flexibility and persistence. Dependable, analytical and hardworking; Can work well both independently and as a team.
SEMINARS ATTENDED

Career Success Begins Now Held at the Multi-Purpose Hall Polytechnic University of the Philippines August 31, 2012 Microsoft Tech Fest 11 Held at the Multi-Purpose Hall Polytechnic University of the Philippines

Organizers of the Campus Awareness & Readiness in Emergencies (CARE) Covered Court Polytechnic University of the Philippines March 4, 2013 Software Freedom Day 2011 Held at the PUP-Quadrangle Polytechnic University of the Philippines

I hereby certify that the above information is true and correct to the best of my knowledge and belief. Mikeil R. Fabia OJT-Applicant
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OJT PORTFOLIO VIII. APPENDICES (please attached) B. OJT Endorsement Letter

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OJT PORTFOLIO VIII. APPENDICES (please attached) C. OJT Training Memorandum

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet List of tasks ACTIVE LEARNING giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at appropriate times CRITICAL THINKING using logic and reasoning to identify strengths and weaknesses at alternative solutions, conclusions or approaches to problems. SERVICE ORIENTED actively looking for ways to help people. COMPLEX PROBLEM SOLVING identifying for helps to help people. Judgment and decision making considering the relative costs and benefits of potential actions to choose the most appropriate one. CLERICAL knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing form, and other office procedure and terminology. CUSTOMER AND PERSONAL SERVICE knowledge of principles and processes for providing customer and personal services. ATTENTION TO DETAIL job requires being careful about detail and trough in completing work tasks. INTEGRETY job requires being honest and ethical. ADAPTABILITY/FLEXIBILITY job requires being open to change (positive or negative) and to considerable variety in the work place. PERSISTENCE job requires persistence in the face of obstacles.

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet List of tasks ACTIVE LEARNING giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at appropriate times CRITICAL THINKING using logic and reasoning to identify strengths and weaknesses at alternative solutions, conclusions or approaches to problems. SERVICE ORIENTED actively looking for ways to help people. COMPLEX PROBLEM SOLVING identifying for helps to help people. Judgment and decision making considering the relative costs and benefits of potential actions to choose the most appropriate one. CLERICAL knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing form, and other office procedure and terminology. CUSTOMER AND PERSONAL SERVICE knowledge of principles and processes for providing customer and personal services. SELF-CONTROL job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult solutions. INTEGRETY job requires being honest and ethical. ADAPTABILITY/FLEXIBILITY job requires being open to change (positive or negative) and to considerable variety in the work place. PERSISTENCE job requires persistence in the face of obstacles.

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OJT PORTFOLIO VIII. APPENDICES (please attached) D. Monthly Task Performance Sheet List of tasks ACTIVE LEARNING giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at appropriate times CRITICAL THINKING using logic and reasoning to identify strengths and weaknesses at alternative solutions, conclusions or approaches to problems. SERVICE ORIENTED actively looking for ways to help people. COMPLEX PROBLEM SOLVING identifying for helps to help people. SELF-CONTROL job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult solutions. CLERICAL knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing form, and other office procedure and terminology. CUSTOMER AND PERSONAL SERVICE knowledge of principles and processes for providing customer and personal services. ATTENTION TO DETAIL job requires being careful about detail and trough in completing work tasks. INTEGRETY job requires being honest and ethical. ADAPTABILITY/FLEXIBILITY job requires being open to change (positive or negative) and to considerable variety in the work place. PERSISTENCE job requires persistence in the face of obstacles.

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OJT PORTFOLIO VIII. APPENDICES (please attached) F. Final Evaluation Sheet

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OJT PORTFOLIO VIII. APPENDICES (please attached) E. Trainees Personal Data

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OJT PORTFOLIO VIII. APPENDICES (please attached) G. Copy Certificate of Completion

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OJT PORTFOLIO VIII. APPENDICES (please attached) J. Facilities, equipment, Tools handled (pictures)

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THIS ARE THE BASIC EQUIPMENTS IM USING THE WHOLE TIME AS INTERN...

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OJT PORTFOLIO VIII. APPENDICES (please attached) K. OJT photos (minimum size 3R)
Note: photo printed only (printing from CIS not allowed)

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WITH MAM APRIL AND MAM MALOU

WITH MAM CHARM AND MAM ANGIE

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OJT PORTFOLIO VIII. APPENDICES (please attached) K. OJT photos (minimum size 3R)
Note: photo printed only (printing from CIS not allowed)

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WITH SIR HAROLD IN SCANNING SECTION

THIS IS ME WHILE RETRIEVING FILES AT THE OUT PATIENT DEPARTMENT (OPD)

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OJT PORTFOLIO VIII. APPENDICES (please attached) K. OJT photos (minimum size 3R)
Note: photo printed only (printing from CIS not allowed)
ME WITH MAM LESLIE

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ME AND MAM GRACEY HAVING A MOMENT :D

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OJT PORTFOLIO VIII. APPENDICES (please attached) K. OJT photos (minimum size 3R)
Note: photo printed only (printing from CIS not allowed)
WITH GERELLE AND MAM ARA..

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WITH GERELLE AND SIR RENE..

ME AND MAM GRACEY HAVING A MOMENT :D

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OJT PORTFOLIO VIII. APPENDICES (please attached) K. OJT photos (minimum size 3R)
Note: photo printed only (printing from CIS not allowed)
THIS IS ME WHILE UPDATING FILES

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IM JUST CHEKING IF ALL THE PAGES WERE ON THE SAME PATIENT

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OJT PORTFOLIO VIII. APPENDICES (please attached) K. OJT photos (minimum size 3R)
Note: photo printed only (printing from CIS not allowed)

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WITH SIR JUFRE, SIR RENE AND GERELLE

TEKKI SHOMEN FT. PANDESAL FOR MIRYENDA :D

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OJT PORTFOLIO VIII. APPENDICES (please attached) K. OJT photos (minimum size 3R)
Note: photo printed only (printing from CIS not allowed)
WITH SIR JUFRE, SIR RENE AND GERELLE

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WITH MAM JOYCE

WITH SIR KYLE

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OJT PORTFOLIO VIII. APPENDICES (please attached) K. OJT photos (minimum size 3R)
Note: photo printed only (printing from CIS not allowed)

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WITH MAM MALOY OUR SUPERVISER

WITH MAM CLARIPE

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OJT PORTFOLIO VIII. APPENDICES (please attached) K. OJT photos (minimum size 3R)
Note: photo printed only (printing from CIS not allowed)

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WITH MAM GIGI THE OIC OF THE MEDICAL RECORDS

WITH MY GENEVA

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OJT PORTFOLIO VIII. APPENDICES (please attached) M. URL of you blog/s Which includes your resume and weekly diaries checked

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mikeilfabia.blogspot.com

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