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MSMQ Service Failing to Start

Author:

Floating Point Consultants, Inc

Created On: 09 Oct 2007 10:51 AM

You may receive error code -1073737712 when you try to start the Distributed Transaction Coordinator (MS DTC / MSDTC / DTC) service in Windows XP or in Windows Server 2003
View products that this article applies to. Microsoft Article ID : 916926 Last Review : April 27, 2006 Revision : 1.0 SYMPTOMS When you try to start the Microsoft Distributed Transaction Coordinator (MS DTC / MSDTC / DTC) service in Microsoft Windows XP or in Microsoft Windows Server 2003, you may receive the following error message: Windows could not start the Distributed Transaction Coordinator on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code -1073737712. When this problem occurs, the following Error events are logged in the Application log: Event Type: Error Event Source: MSDTC Event Category: LOG Event ID: 4163 Description: MS DTC log file not found. After ensuring that all Resource Managers coordinated by MS DTC have no indoubt transactions, please run msdtc -resetlog to create the log file. Event Type: Error Event Source: MSDTC Event Category: TM Event ID: 4185 Description: MS DTC Transaction Manager start failed. LogInit returned error 0x5. Additionally, the following Error event may be logged in the System log: Event Type: Error Event Source: Service Control Manager Event Category: None
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Event ID: 7024 Description: The Distributed Transaction Coordinator service terminated with service-specific error 3221229584 (0xC0001010).

CAUSE This problem occurs because the MS DTC service cannot access the %windir%System32MsdtcMsdtc.log file.

RESOLUTION To resolve this problem, use the following methods as required in the order in which they are shown. Method 1: Re-create the MS DTC log Re-create the MS DTC log, and then restart the service. To do this, follow these steps: 1. Click Start, click Run, type cmd, and then click OK. 2. At the command prompt, type the following command, and then press ENTER: msdtc -resetlog Warning The msdtc -resetlog command can cause data corruption if it is used incorrectly. Make sure that you do not have any pending transactions when you run this command. 3. Type the following command, and then press ENTER: net start msdtc

NOTE: You may need to remove and re-install MSMQ to activate service.

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