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Unit Title Personal and Professional Development Student Name Lecturer Name Module Leader: Dr. Elena Domaratskaya Rules and regulations: Plagiarism is presenting somebody elses work as your own. It includes: copying information directly from the Web or books without referencing the material; submitting joint coursework as an individual effort; copying another students coursework; stealing coursework from another student and submitting it as your own work. Suspected plagiarism will be investigated and if found to have occurred will be dealt with according to the procedures set down by the College. Please see your student handbook for further details of what is / isnt plagiarism. Coursework Regulations 1 Submission of coursework must be undertaken according to the relevant procedure whether online or paper-based. Lecturers will give information as to which procedure must be followed, and details of submission procedures and penalty fees can be obtained from Academic Administration or the general student handbook. 2 All coursework must be submitted to the Academic Admin Office and a receipt must be obtained. Under no circumstances can other College staff accept them. Please check the Academic Admin Office opening hours. 3 Late coursework will be accepted by Academic Admin Office and marked according to the guidelines given in your Student Handbook for this year. 4 If you need an extension (even for one day) for a valid reason, you must request one. Collect a coursework extension request form from the Academic Admin Office. Then take the form to your lecturer, along with evidence to back up your request. The completed form must be accompanied by evidence such as a medical certificate in the event of you being sick. The completed form must then be returned to Academic Admin for processing. This is the only way to get an extension. 5 General guidelines for submission of coursework: a) All work must be word-processed and must be of good standard. b) Document margins shall not be more than 2.5cm or less than 1.5cm c) Font size in the range of 11 to 14 points distributed to including headings and body text. Preferred typeface to be of a common standard such as Arial or Times New Roman for the main text. d) Any computer files generated such as program code (software), graphic files that form part of the course work must be Unit Code 13 Student ID Date Issued 2nd Week Date Received

Assignment Brief - General

Internal Verifier Name Mr. M. Azam

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submitted either online with the documentation or on a CD for paper submissions. e) The copy of the course work submitted may not be returned to you after marking and you are advised to have your personal copy for your reference. f) All work completed, including any software constructed may not be used for any purpose other than the purpose of intended study without prior written permission from St Patricks International College. Remember to keep your coursework receipt. Outcomes and assessment requirements Outcomes Assessment requirements To achieve each outcome a learner must demonstrate the ability to: evaluate approaches to self-managed learning propose ways in which lifelong learning in personal and professional contexts could be encouraged evaluate the benefits of self-managed learning to the individual and organisation evaluate own current skills and competencies against professional standards and organisational objectives identify own development needs and the activities required to meet them identify development opportunities to meet current and future defined needs devise a personal and professional development plan based on identified needs discuss the processes and activities required to implement the development plan undertake and document development activities as planned reflect critically on own learning against original aims and objectives set in the development plan update the development plan based on feedback and evaluation select solutions to work-based problems communicate in a variety of styles and appropriate manner at various levels evaluate and use effective time management strategies

1. Understand how self-managed learning can enhance lifelong development

1. 1 1. 2 1. 3 2. 1 2. 2 2. 3 2. 4 3. 1 3. 2 3. 3 3. 4 4. 1 4. 2 4. 3

2. Be able to take responsibility for own personal and professional development

3. Be able to implement and continually review own personal and professional development plan

4. Be able to demonstrate acquired interpersonal and transferable skills

*Please see the Assignment Evaluation Sheet for Merit and Distinction criteria

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PART 1 (to be submitted in week 5) The following documents must be included in the online submission: Skill audit - List at least five examples of types of knowledge/skills which you consider to be important for your current studies and at least five examples of types of knowledge/skills which you consider important for your future career. - For each type of knowledge/skill you have listed, rate your current ability using the five-point rating scale (rating scale can be found at the bottom of the skill audit word document). (AC 2.1, 2.2, 2.3) SWOT analysis - List your strengths and weaknesses in relation to your current skills and any special resources that may or may not be available to you. - Evaluate opportunities that might arise from your strengths. - Evaluate possible threats that might arise from your weaknesses. Self Managed Learning Identify your own learning styles. Self managed learning is important for personal and professional Development: identify your personal self-management learning Approaches and their benefits in achieving personal and professional Goals. (AC 1.2, 1.2, 1.3) Feedback

Strengths

Areas for Improvement

Lecturer Signature: PART 2 (to be submitted in week 7)

Date:

Personal Development Plan List your short and long-term objectives. Provide details of how you will recognise success and measure your improvement

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Include information on the methods you will use to achieve your learning objectives and how you will implement your plan Reset the original objectives of your personal development plan after critical reflection of your learning experience. Current CV and Cover Letter Submit a current, word-processed CV listing your skills, education and work experience. Your CV must be no longer that two pages in length Your CV must be correctly formatted You must also submit a correctly formatted cover letter written in response to a set job description. (You can find examples of a correctly formatted CV and cover letter, along with the job description on STP-Online) (AC 2.4, 3.1, 3.2, 3.3, 3.4) Feedback Strengths

Areas for Improvement

Lecturer Signature:

Date:

PART 3 (to be submitted in week 9) Talk Team UK is a London-based telephone banking company. The company has been performing badly for a long period of time. Its profit margin continues to fall and it has a large turnover of staff. You have been hired for your business expertise. Your task is to identify current problems at the company and propose solutions that will motivate staff to stay at the company and perform their tasks effectively. The following problems have been identified: Most staff are paid 6.08 per hour (minimum wage). Staff are often required to work overtime, but are not paid for this extra work. There are rumours amongst staff that some employees are on a higher salary than the rest of their team, even though they perform the same tasks as their colleagues and have been at the company for the same length of time The company offers very little in the way of training. Promotions are rare, with the company generally choosing to hire better-qualified candidates from outside the company for higherlevel positions The management rarely communicates with employees. Some

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employees do not know the names of their colleagues. Staff meetings are held once a year and employees have reported feeling ignored and undervalued during these meetings. staff finds it difficult to meet project deadlines and there is always a delay in handover of deliverables. It was observed that they leave the work too late and there is a final panic towards the end and the last few hectic hours often marred by errors. (AC 4.1, 4.2, 4.3) Question Discuss changes you would make at Talk Team UK in order to resolve above work based problems (clearly highlighting the appropriate communication and time management strategies). (Word limit approx. 750-1000 words) Feedback Strengths

Areas for Improvement

Lecturer Signature:

Date:

Final submission: Parts 1, 2 and 3 Your final submission through STP-Online must include Part 1, 2 and 3

Feedback Strengths

Areas for Improvement

Lecturer Signature: Date:

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