Romero Ronaldo (Ronaldo) Telecom Engineer Mobile Phone No. +639177386347 Email: ronaldo_romero@yahoo.com.

sg Specializations: Systems Design Engineering, Operation and Maintenance, Project Engineering, Project Management, Customer Technical Support Services, Change and Defect Management, Network Integration and testing. EDUCATION & QUALIFICATIONS Degree in Bachelor Of Science in Electronics and Communication Engineering 1981 - 1986 University of the East, Manila Philippines. PROFESSIONAL INSTITUTIONS & REGISTRATIONS Registered Professional Electronics and Communication Engineer in the Philippines Institute of Electronics and Communication Engineer of the Philippines

TRAINING AND CERTIFICATION Certified Alcatel- Lucent IP Multimedia Subsystem (IMS) engineer. Certified Alcatel-Lucent VOIP and NGN engineer Certified Lucent Voice switching and signaling engineer, 5ESS. Experienced with Fusion and manual FO Splicing & use of OTDR Attended the Cisco Certified Network Associate (CCNA) ITIL Change and Defect management Attended the Systimax Structured Cabling (Copper and Fiber) design and installation training. Attended the Cisco and Broadworks IP Telephony training. Attended the Alcatel Lucent SDH SDH 1660 and PDH 1511 max training. Kaplan Management and Leadership Training
Page 1 of 10

PROFESSIONAL EXPERIENCES: June 2010 April 2011 TransTel Engineering, Singapore. Senior Telecommunication Design Engineer DUTIES AND RESPONSIBILITIES 1. Attend both technical and commercial meetings with clients, vendors & sub-contractors in order to negotiate viable engineering and commercial solutions 2. Site visits to perform and check site condition, discussion with end users to determine their requirements, needs and expectation and to verify installation works. 3. Perform and deliver based line engineering design, calculations, product selection and installation plan that will meet the allotted budget. 4. Creation of engineering drawings, schematics and documentation, testing procedure and other reports. 5. Participate in supplier meetings, and coordination meetings with other disciplines / contractors. 6. Lead and guide a team of engineers in doing the technical proposals, engineering designs and verify their quality of works before submitting to customer for review and approval. 7. Coordination with the Project Management team in reporting issues, progress, and issue prevention. 8. Discussed with the integration team the proposed equipment layout and setup based from the approved for construction drawings. 9. Provide an immediate assistance and solution to issues encountered by the field engineers during deployment stage. 10.System start up and initial verification 11.Perform the Pre-FAT and correct the punch lists pointed out by customer's representatives. 12.Prepare the red line drawings to be reflected in the As-built drawings. 13.Provide a customer's training of the delivered systems.
Page 2 of 10

Design and Engineering of the following systems: 1. Electronics and Security Systems (Fire Alarm, Access Control System, CCTV, Perimeter Intrusion Detection Systems , Paging). 2. IP Network (LAN and WAN) infrastructure (Equipment sizing and Structured Cabling) 3. Transmission system ( Fiber Optic SDH and PDH and Microwave). 4. Telephony (VOIP and PBX) - Traffic Analysis, QOS, Equipment and trunk sizing, Dialing and Routing Plan creation. 5. Fiber Optic Cabling - Link Loss analysis and OSP. 6. Video Conferencing and recording systems. August 2008 May 2010 Alcatel-Lucent, Singapore Technical Project manager and Voice Platform Manager DUTIES AND RESPONSIBILITIES: TECHNICAL PROJECT MANAGER 1. Defines documents and executes medium-scale projects, actively participating in all phases of the project. Identifies, assesses and manages risks to the success of the project. 2. Estimates costs, timescales and resource requirements for the successful completion of each project to agreed terms of reference. 3. Prepares and maintains project plans and tracks activities against the plan, providing regular and accurate reports as appropriate. 4. Monitors costs, timescales and resources used, and takes action where these deviate from agreed tolerances. 5. Ensures that deliverables are implemented within these criteria. 6. Participate in supplier meetings, and coordination meetings with other disciplines / contractors. 7. Manages the change control procedure gaining agreement for revisions to the project from project stakeholders. Provides effective guidance to the project team ensuring that team members are motivated and developing their skills and experience. (See Change and Defect Management role below).

Page 3 of 10

CHANGE AND DEFECT MANAGEMENT

1. Responsible in managing the Alcatel-Lucents Customer Network change process, to ensure that all changes (Modification, Add, Delete and Change) are thoroughly assessed, in order to detect any potential impact before being introduced into an environment (Production Network). 2. Ensure that all changes are documented properly, equipment configuration and field parameters are periodically audited and compared with the latest platform documents just to make sure that production platform documents are aligned with the actual data and perform a regular back up during and after any changes. 3. Review carefully the change procedure/s and Method Of Procedure submitted by the Installation and Platform Manager/s, this is to make sure that the steps are well defined, and the testing and verification results are accurately documented for future references. 4. Schedule a meeting through voice conferencing, to discuss the requested change in the concerned Production equipment such as software upgrade, configuration and parameters modification, deletion in the equipment with the customer representatives, Product managers just to make sure that both parties understand the activities, agreed to some concerns and getting the approval. 5. Managing the defects (software and hardware) discovered during the project execution such as in integration and Factory Acceptance testing. To ensure that the defects are recorded in the ticketing system, properly managed (troubleshooting, root cause analysis and resolution) and meeting the committed customers Service Level Agreement to avoid any possible delays and customer dissatisfaction. 6. Coordinate with the concerned Technical Support Team and developers to quickly resolve the defects and faults. 7. Ensure that the impact of an Incident on the Customer business operations is minimized 8. End-to-End management of high severity incidents reported from the point of initiation to the point of resolution participate in the escalation process and involve the appropriate service manager as required. 9. Provide the initial and root cause analysis and resolution reports to the customers technical department and higher management. Ensuring all high impact incidents/requests follow standard escalation guidelines. 10.Coordination with all the tiers till final closure of the trouble ticket. Generate reports in regular basis on the overall monitoring tools.
Page 4 of 10

VOICE PLATFORM MANAGER (Cisco Call Manager and Broadworks)1. Capacity Planning and traffic analysis, Hardware sizing. 2. Site preparation (power, cabling, equipment and cabinet location, dialling plan, routing, IP addressing and network requirements). 3. System bringing-up and pre-provisioning and Pre-FAT testing in the lab equipment initial provisioning and service provisioning. 4. Site integration, Fine tuning and conducting system quality test. 5. Conducting Customers Acceptance test Preparing Customer Acceptance Manual, conducting initial testing and Final testing. 6. Troubleshoot, deploy, monitor and carry out maintenance on the network system infrastructure which include network equipments, routers, switches, firewall and servers 7. Provides immediate system support and problem isolation to customers reported issues and concerns. 8. Work with higher tier support and development to duplicate issues and problems in the lab to help provide a solution to customers issues. 9. Responsible for the updating of the documentation and record keeping of the integration plan of the completed VOIP, NGN, DATA and switching networks. 10. Conduct a customer training. June 2000 July 2008 Lucent Technologies Singapore Network Integration and Deployment Engineer / Customer Technical Support Engineer ASEAN Region DUTIES AND RESPONSIBILITIES Network Integration and Deployment Engineer 1. Responsible in validating the design Proof of Concept made by the System Architect and if required to provide some work around, suggestions and fine tuning to improve the design. 2. Performed the integration and pre-testing of the Lucent solution (products including the other third party products) in Lucent Lab before delivering to customer's site.

Page 5 of 10

3. Performed the site preparation and verified the readiness of the customer's site (power, grounding, cabling, cabinet, tagging) before performing the Integration of the pre-tested Lucent Solution on site. 4. Performed the equipment inspection, auditing, and acceptance together with the customer's representative to make sure that the Lucent equipments are in best condition before the installation. 5. Installation, commissioning and integration of the new Lucent equipment with existing IT and networking infrastructure and performed the interoperability verification and testing. 6. Performed the regression testing and monitor the system performance results just to make sure that the system is meeting the customer's requirements and expectation. 7. Based from the Performance Management results performed some fine tuning, potential issue resolution through the assistance of the developers to optimize the performance of the new system. 8. Prepare the project implementation document and hand over to customer's representative. 9. Conduct a user training at sire. Lucent Customer Technical Support (CTS) Engineer ASEAN Region 1. Responsible in providing remote technical support to ASEAN region customers in resolving discovered issues and bugs for the following Lucent products: 5ESS switch (Local, Toll and Gateway configuration). Ascend Products (Max TNT / APX1000 / APX 8000) Anymedia DSL Lucent NGN products (SG / MGW / MGC) Lucent Third Party VOIP Products (Audio code/ FXO/FXS / ACME SBC / Avaya LAN switches / PABX / Cisco LAN/router. - Lucent IP Multimedia Subsystem - Broadworks/Broadsoft Enterprise VOIP - SDH 1660SM Through Lucent ticketing systems CARES. 2. Providing assistance with the Project Management team in delivering Lucent solution to customer's site- responsible in bringing up Lucent equipment and doing integration with the customers system, perfrom the initial provisioning, commissioning and Customer Acceptance. 3. Work with higher tier support and development team to immediately resolve customer's difficult issues and problems by collecting information in
Page 6 of 10

customer's switch and perform simulation in the lab to determine root cause and help provide a solution.

Specific Roles as Broadsoft VOIP Support Engineer

1. Preparing/studying customers Network Topology, readiness, traffic and Policies. 2. Network nodes planning (Infrastructure, routers, switches, firewalls, remote access servers, IP distribution. 3. Creating a Customers Test Plan. 4. Installing and configuring the OS. 5. Installing the application software and doing pre configuration. 5.1 Dialing and routing plan preparation and creation based on customer's requirement and standard policies for On-Net and Off-net calls. 5.2 Assign services Create Users CPE/IAD Device creation and configuration. 5.3 Media Server Configuration. 5.4 Voice Messaging/IVR Configuration 5.5 LDAP configuration 5.6 Call Manager Basic calling and services. 6. 6.1 6.2 6.3 6.4 6.5 6.6 6.7 7. 8. 9. 10. 11. 12. 13. 14. Performing Diagnostics, Network Fine Tuning and Maintenance. Monitoring Alarms, Performance Measurements, Health monitor. Call Diagnostics Protocol Monitoring SIP Registration Verify Translations Verify Media Gateway Selection for calls balancing. Debug Logging Applying the manufacturers recommended patches. Performing Gateway configuration, ISDN interface and voice trunking. Network integration and Initial system testing. Performing System back-up. Performing Customers Acceptance Test. Resolving Issues. Providing a Remote Technical Support to customer. Conducting a Customers knowledge sharing and training and interns.

June 1997 April 2000 Western Electric Saudi Arabia - Riyadh KSA Voice and Data Design Engineer
Page 7 of 10

DUTIES AND RESPONSIBILITIES 1. Provide a technical assistance to Pre-sales team by providing technical solution and costing to their potential customers. 2. Responsible in interpreting customers need into system specification at the outset of the project. Document technical requirements and obtain customer written approval. 3. Attend customers meeting and provide technical assistance to customers query. 4. Conduct a site survey to collect information on site and hold a meeting with customer representative to determine their requirements and expectation. 5. Prepare the bill of materials, baseline drawings and scope of work. 6. Coordinate with the installation team to discuss the project, plans and requirements. 7. Perform a project inspection to determine the work quality and prepare the project progress report. 8. System commissioning and provisioning. 9. Designing of the following systems: a. Voice network (Definity PABX configuration and deployment) b. AT&T Structured Cabling System (Fiber and Copper) c. LAN/WAN network d. Digital microwave - patch calculation e. Copper and Fiber Outside Plant system.

January 1992 March 1997 National Engineering and Services Marketing Company NESMA Riyadh KSA Electronics Engineer / Project Engineering and Management Duties and responsibilities:
1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

To provide technical support to corporate customers. To plan, schedule and update progress projects To coordinate with other parties to ensure timely and high quality deliverables To assess and manage the possible risks of the projects in different phases To conduct pre-implementation testing and post-implementation review To prepare and present management reports on the projects regularly To support operational handover, skill transfer and training Project inspection and preparing the project progress report. System commissioning and provisioning. Design and Engineering of the following system: - Electronic security system IDS/SACS/CCTV.
Page 8 of 10

- Building Automation and Controls - Digital Instrumentation for Oil Refinery. - LAN and WAN Network - Power distribution and protection. - Digital Microwave and Fiber Optic Transmission system.

August 1991 January 1992 Electro-Systems Manila Philippines Ancillary systems Design Engineer DUTIES AND RESPONSIBILITIES Responsible in interpreting of customers need into system specification at the outset of the project. Document technical requirements and obtain customer written approval. Attend customers meeting and provide technical assistance to customers query. Conduct a site survey, collect information on site. Prepare the bill of materials, baseline drawings and scope of work. Project inspection and prepare the project progress report. System commissioning and provisioning. Design and Engineering of the following system: Electronic security and fire alarm system. Building Automation Systems Paging and CATV system. PDS.

August 1989 July 1991 AAI Establishment Saudi ARAMCO contractor Dhahran KSA Electronics Foreman DUTIES AND RESPONSIBILITIES 1. Responsible in day to day team activities, such as maintaining the following facilities inside the ARAMCO community in Dhahran Saudi Arabia; Fire Alam and building security systems. Uninterrupted Power Supply Unit , Commercial Power Electrical and Instrumentation.
Page 9 of 10

2. Response immediately to work orders requested by ARAMCO Community Departments. 3. Engineering review and preparation 4. Preparing the BILL of Materials and requisition. 5. Project supervision, Project coordination and reporting.

Hands-on experience in the following: 1. LAN/WAN Network design and configuration, troubleshooting 2. Transmission system engineering and configuration: SDH, ISDN, Frame Relay, MPLS. 3. Voice/VOIP Engineering design , configuration and troubleshooting (Traffic analysis, dialling plan, routing plan, VOIP QOS) 4. System Administration: UNIX, LINUX 5. Fiber Optic and LAN structure Cabling Design and deployment (BICSI and EIA/TIA standards) Familiar with the following VOIP and TDM products: 1. Veraz Next Generation Network 4.1 SoftSwitch 4.2 I-Gate 4000 2. Cisco Call Manager 4.1 and 5.0, gate keepers and gateway Catalyst series. 3. ACME Session Border Controller (SBC). 4. Nortel CS1000 switch and Meridien PABX system. 5. Lucent 5ESS switch (Local / Toll and gateway configuration) 6. Broadworks/Broadsoft Enterprisesolution

Page 10 of 10