Ans1.

The value system, which is followed by mott mac Donald, is Pride, ie: Progress, Respect, Integrity, Drive and Excellence. Mott MacDonalds activities create progress as its projects seek to improve the Living standards of local communities and the well-being of the planet. It aims to promote sustainable development in its projects and to lead the development of the various professions in which it works. It also recruits its staff from all over the world and treat them as equals no matter who there are and what caste they belong to. This helps in bringing in respect for all and each other among the staff. This also helps them to bring in different minds of the world together. To match up to there integrity mott mac Donald behaves in a ethical way. It always keeps in mind to have a clear communication b/w its customers and keeping in mind its strengths and weaknesses it promises only what it can deliver. Drive involves exceeding expectations. Mott MacDonald aims for continuous improvement. It benchmarks its performance against competitors. This helps it to exceed the targets it has set for customer satisfaction. To meet excellence they always focus on innovation and betterment of ideas. This is why they have won more than 50 awards for its roles on projects demonstrating innovation or excellence. One of its projects, the Manchester Civil Justice Centre, has won 10 awards for its contribution towards sustainable building design Including the Major Project of the Year at the inaugural Green Construction Awards.

Ans 2: The five year rolling plan helps mott macdonald in various ways which in turn help them to grow and achieve its business objectives. The five year plan is made for the next five years setting up targets of the business mac Donald is a employee owned company, employees help to decide what areas they would like the business to focus on. This might mean the business takes on projects that do not provide a return on investment in the short term, but which help to position the business in the market in the longer term. The five-year plan covers all areas of importance to the business. These include financial growth, markets, services, customers, partners, sustainability and staff development. For each of these areas Mott MacDonald has specific business objectives. By taking into account the mission, vision and values, business managers set SMART objectives. These help ensure that the business can measure its performance accurately. Using the SMART the employees ask questions to themselves and seek answers from their work.

S - what do we want to achieve? M - how will we know if it has achieved the right result? A - do we have the right resources to carry this out? R - does it address the problem? T - what is the deadline?