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Supplier Requirements

Revision P

Supplier Requirements
INDEX ISO 9001 Certification (Minimum Requirement) Supplier Requirement Manual Certificate Maintenance Monitoring and Measurement of Manufacturing Processes Advanced Product Quality Planning Tooling Invoicing PPAP VITEC LLC PPAP Requirements Engineering Design Capability Engineering and Process Changes Launch Support Production & Prototype Shipments Lev II and P-Zev Lot Traceability and Barcodes Delivery Requirements Packaging Requirements Supplier Contacts Revalidation Controlled Shipping (Level I and Level II) Nonconforming Product Cost Recovery Policy Supplier Evaluation and Development IMDS Information Record Retention Acceptance Form Note Supplier Information Associated Documents VITEC Contact List Supplier Performance Ratings DMN Discrepancy Material Notice Interim Approval Worksheet Supplier Worksheets Label Requirements Acceptance Form 2 3 3 3 3 4 4 5 6 6 7 7 7 7 8 8 8 9 9 9 10 10 11 12 12 13-23 24 25-26 27 28-29 30 31 32-35 36
QAF-080 Rev.-P 3-20-09

Supplier Requirements
VITEC Quality Policy It is the policy of VITEC LLC. to provide products and services that are world class in performance, reliability and safety and value to achieve total customer satisfaction. TOTAL CUSTOMER SATISFACTION will be achieved by constantly striving towards: 100% On Time Delivery 100% Defect Free Product and a Continuous Improvement Process involving every employee, supplier and customer of VITEC LLC. Introduction VITEC would like to welcome you as a potential/current Supplier. The VITEC LLC Supplier Requirement Manual is furnished to communicate certain requirements in order to further the goals set forth in the above stated quality policy. Please review all areas of the Quality Requirements and fill out any attached documents. The documents are to be emailed to vitecquality@vitec-usa.com. If you have any questions concerning the requirements or any associated documents, contact the appropriate Supplier Quality Engineer. Scope The guidelines described in this manual apply to suppliers of prototype parts, production and service components. Basic Requirements General VITEC LLC. has a zero defect policy. It is the responsibility of the supplier to furnish VITEC LLC. with quality parts (zero defects) and service at the required dates and times. Delivered parts and services shall conform to all of the quality and engineering specifications required. Suppliers are encouraged to submit company/product brochures to the Supplier Quality. ISO 9001:2008 Certification (Minimum Requirement) Suppliers are required to establish, document, maintain and implement an effective quality system based on a minimum of ISO 9001:2008 quality system requirement, available through the Automotive Industry Action Group (AIAG). Suppliers will be required to submit information pertaining to their quality system status in the form of a registration certificate and the completion of the Supplier Worksheets. VITEC reserves the right to an on-site review of all processes, including those of sub-suppliers and sub contractors. If an on-site evaluation of the suppliers quality system is necessary, notice will be given to the supplier in an effort to minimize any interruption in workflow.

QAF-080 Rev.-P 3-20-09

Supplier Requirements
Supplier Requirements Manual The VITEC Supplier Requirements Manual is provided for reference for all current and potential VITEC suppliers. The manual identifies the process and the procedures suppliers must follow to conduct business with VITEC. Suppliers are made aware and must adhere to VITEC's and our Customer's requirements and expectations including quality. Where applicable, this document will also provide brief explanations to ensure consistent understanding of the requirements and expectations to avoid misunderstandings or miscommunications. It is the supplier's responsibility to reference the latest copy of the manual and to complete the Supplier Worksheets (page 31) and the Supplier Requirement-Acceptance Form (page 36) and return them to the email address below. You will not receive any notification of updated releases of this manual. Please check for the latest releases posted on VITEC's website: http://www.vitecusa.com. vitecquality@vitec-usa.com Certificate Maintenance Whenever a supplier receives a quality standard certification for the first time or for renewal, a copy of the certification must be sent to Supplier Quality at VITEC LLC. If certification is rescinded, the supplier must notify VITEC LLCs Quality Department in writing within five business days. Certificates or notice of rescinded certificates can be emailed to vitecquality@vitecusa.com Monitoring and Measurement of Manufacturing Processes VITEC LLC requires all suppliers to perform process studies on all new manufacturing (including assembly or sequencing) processes to verify process capability and to provide additional input for process control. Your organization shall maintain manufacturing process capability or performance as specified by the customer part approval process requirements. Your organization shall ensure that the control plan and process flow diagram are implemented, including adherence to the specified measurement techniques, sampling plans, acceptance criteria, and reaction plans when acceptance criteria are not met. Significant process events, such as tool change or machine repair, shall be recorded. Your organization shall initiate a reaction plan from the control plan for characteristics that are either not statistically capable or are unstable. These reaction plans shall include containment of product and 100 % inspection as appropriate. A corrective action plan shall then be completed by your organization, indicating specific timing and assigned responsibilities to assure that the process becomes stable and capable. The plans shall be reviewed with and approved by the customer when so required. Your organization shall maintain records of effective dates of process changes.

QAF-080 Rev.-P 3-20-09

Supplier Requirements
Advanced Product Quality Planning Suppliers are to utilize the latest release of the AIAG Advance Product Quality Planning and Control Plan manual as a guide to perform quality planning. Participation by the supplier may be required during VITEC design, prototype, and pre-production quality planning meetings. Monthly statistical data for Kpcs (GM) or <D> (DCX) at VITECs discretion must be submitted to VITEC at the beginning of each month in an electronic format (readable by VITEC) on a run chart format with Standard Deviation, Cp and Cpk values. (Pp and Ppk values are required for initial process startups). At a minimum VITEC must be able to read all raw data electronically. Suppliers maybe required to report out of control trends and out of specification conditions to VITEC upon request. VITEC considers the information submitted FOR REFERENCE ONLY and historical in nature. It is the suppliers responsibility to monitor and supply product and report discrepancies. Data may be requested from any tiered supplier down the supply chain by VITEC. Tooling Invoicing Payment for all component, tooling, molds and gauging purchase orders are dependent on the supplier receiving VITEC LLC, and its customers full production approval of supplier sample submissions. If PPAP submission involves tooling, mold and gauge (original or changes) the supplier is required to submit photos along with ID numbers to VITEC LLC Purchasing at PPAP submission time. Failure to submit will delay PPAP approval. PPAP Suppliers shall fully comply with all requirements set forth in the latest release of the AIAG Production Part Approval Process (PPAP) reference manual. VITEC requires that suppliers have copies of this manual for reference. Production part approval is required for a part number, engineering change level, manufacturing location, material subcontractor(s) and production process environment. Changes to any of these conditions require VITECs approval prior to supplying production parts, and a PPAP re-submission is required. All PPAP submissions must have PO number referenced on the Part Submission Warrant (PSW). Suppliers shall produce PPAP and maintain on file all submission records to AIAG level 3 PPAP requirements unless otherwise agreed upon by VITECs SQE, combined with any VITEC and end-user specific requirements as listed below:

QAF-080 Rev.-P 3-20-09

Supplier Requirements
VITEC PPAP Requirements Requirements Ballooned Customer Print Comments Including all related change documents, keyed to inspection, data and performance reports. Must be legible. Per AIAG PPAP requirements Minimum of 5 samples, unless identified Results of all dimensions and notes As applicable For critical characteristics, Kpc and <D> requirements. Past and present statistical studies for comparison. For all required measuring tools used in the process Specific to revision level To latest AIAG standard format & eng. Level. Must include CS1, CS2 and all past failures. To latest AIAG standard format & eng. Level. Must include all past and potential failures. Performed by accredited labs include lab Certificates At quoted tooling capacity for a specified time The default length is one day of the customers daily production requirements at full acceleration As required Must include customer approval document for Approved Materials List As required to be at the front of the package

Part Submission Warrant Production Sample Parts Dimensional Inspection Results Checking Aids Process Capability Studies

Gauge R&R Studies Process Flow Diagram Process Control Plan PFMEA Lab Testing Run @ Rate Report

Deviation Documents Material Certifications Index & Tabbed Dividers Discrepancy Summary PTR/ETR Approval Fixture Certifications All sub-Tier supplier approved PPAP packages PPAP package bound in 3 ring binder

Label to be applied to binding and include VITEC part #, Date of submission and E.C. Level of submission Ie. EWO, TEWO, E364, CN, etc

Copy of Engineering Change documents

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Supplier Requirements
The VITEC component PPAP approval must be on file prior to production shipments. An Interim Approval Worksheet must be submitted for any discrepancies noted where the parts do not meet the PPAP requirements. Approval must be in writing with appropriate signatures (SQE). Once approved, it is the suppliers responsibility to ensure that all products meet the specified requirements. PPAPs will not be approved unless all supporting documentation is present. Tooling money will not be paid until full PPAP approval and tooling audit is completed and approved. Special Characteristics are defined for components, as required. Those characteristics along with any other data points agreed upon during quality planning must meet the following Ppk and Cpk requirements: 1.67 Ppk at initial sample submission (Short term capability -100 parts minimum) 1.33 Cpk during ongoing production (Long term capability studies) All PPAP submission packages are to be sent to VITEC, ATTN: Supplier Quality Engineer. All sample parts/containers must be clearly labeled as such and sent to the attention of the SQE. Any requests for deviation in the form of an Interim Worksheet must be submitted to the SQE at least one week prior to the PPAP requirement date (interim approval worksheet may be required). All PPAPs submitted will include each subsequent approved PPAP package from each supplier down the supply chain (If requested). All packages are to include an index and tabbed dividers and are to be organized by supplier and document. Packages not indexed and organized may be rejected at the discretion of VITECs SQE. A summary page is to be included at the front of the PPAP package to report ALL discrepancies. The supplier will include appropriate approval requests. PPAPs are to include and protect for all past and potential failures of the product. VITEC will review the documentation based upon this criteria. Annual PPAP to VITEC is not required but annual dimensional layout are required per OEM TS16949 requirements and must be kept on file and available upon request. Engineering Design Capability All VITEC LLC suppliers will be design responsible and required to have the capability to provide math data and drawings for their component in the following formats, GM - (UG) NX3 or higher for 3D math data - CGM (drawing format) for prints DCX - CATIA V4 & V5 or higher (3D math and prints) If the supplier does not have the in-house capability of either of the above software, a third party design house may be used and the supplier will still be design responsible for math data and drawings. Engineering and Process Changes Suppliers must give prior notice of ALL changes occurring to the product/process (whether or not the change is visible to VITEC or the end customer). VITEC requires immediate notice at a minimum of 5-weeks notice of all changes occurring to the product/process due to VITECs customer requirements. Approval of changes is contingent on approval of VITEC and customer PTRs (Production Trial Run). Before any change to a process or product, a written request along with a proposed documented timeline for the change must be submitted and approved by VITEC before proceeding with any physical change to a suppliers process and/or product. All product and/or parts that incorporate a change of any kind that is shipped to VITEC must be clearly identified. An 8 x 10 sheet must be attached to the shipment stating that the product is different,
QAF-080 Rev.-P 3-20-09

Supplier Requirements
what the nature of the change is and addressed Attention: Supplier Quality Engineer. Any part to be utilized for a PTR must be identified by a specific identification mark. This mark will be determined by the S.Q.E. from VITEC. No parts may be shipped to VITEC until determination of identification mark is approved by the S.Q.E. from VITEC and all parts have been clearly marked. A PTR (Production Trial Run) may be required for all new products and changes to current products as deemed necessary by VITECs Supplier Quality. All communication concerning changes MUST go through VITECs Supplier Quality Engineers. At no time should direct contact with the ultimate customer concerning changes take place without prior consent from VITEC. For process changes, tool moves, supplier changes, etc past and current dimensional, performance and statistical data is to be submitted with the PPAP package. Launch Support During any program launch at VITEC LLC or Customer production facility, selected suppliers may be required to provide on-site representation. The suppliers launch support representative(s) must be knowledgeable, capable and empowered to make decisions. Production & Prototype Shipments All prototype parts must be sent with GP-11 (Level B) documentation or they may be returned at the expense of the supplier. A DMN will follow. Suppliers must start initial production shipments with GP-12 (GM) FPSC (DCX) procedure for the first 30 production days. Suppliers may be placed on CS I and/or II if failures are found during the GP-12 (GM) FPSC (DCX) shipments VITEC utilizes the standard GP-11 and GP-12 (General Motors procedures) and FPSC (DCX). Lev II and P-Zev All suppliers are encouraged to submit any information on their product relating to Lev II or P-Zev emission requirements. This information may be submitted to Supplier Quality along with the Supplier Workbook. Lot Traceability and Barcodes Quality Assurance Guide for Shipping Components in all assemblies must be traceable to date of manufacture. Lot codes, serial numbers, Julian dates are all acceptable examples of traceability. Suppliers must use standard AIAG bar code label format. (Label sample included on Page 34) Barcodes must include code and human readable information as displayed on barcode samples. Included on each package there will be:

QAF-080 Rev.-P 3-20-09

Supplier Requirements
Master Label To be used on a master container or pallet holding one or more containers of a single part number. With the following information P.O. number, quantity, ship date, packing slip number, part number, Supplier name and Supplier address. Packaging Label To be used on a single container holding one or more parts with a single part. With the following information part number, quantity, ship date, packaging slip number, lot number, part description and manufacture date. See pages 31 to 34 for further information. VITEC requires 100% scanning of supplier product and internal product within the facility for ultimate traceability. Barcodes must scan at a minimum of C grade or higher. Delivery Requirements VITEC requires its supply base to perform 100% on-time delivery. Suppliers are to contact VITECs Purchasing for specific delivery methods and requirements. Suppliers will be rated on delivery performance. Delivery performance measurables are: Missed shipments Matching of quantity of parts shipped to packing slip Late shipments Releases are sent via fax on a consistent basis. The schedules identify planned and firm shipping requirements. Any questions concerning the schedule, contact the VITEC Planner/Scheduler. Any shipping exceptions, you must call your VITEC contact or plant immediately. Packaging Requirements VITECs goal is to minimize waste and disposable packaging. VITEC will work with each supplier on the potential utilization of returnable packaging. All questions or comments should be directed to VITEC Purchasing or Supplier Quality. Packaging must protect the product from shipping through to installation. VITEC LLC requires all suppliers to submit packaging information on VITEC LLCs packaging form which is available upon request. No other formats will be accepted. Supplier Contacts The supplier shall furnish to VITEC LLC a supplier contact list, which identifies members of its management staff, enabled to respond to immediate product or service concerns and a member with the overall responsibility for quality assurance. VITEC also requires a contact list for the following departments: Materials/Shipping, Production, Purchasing and Engineering (please include phone number, fax number, cell phone/pager number and email address for all contacts). IMPORTANT: Please return the Supplier Worksheets and Supplier Information sheets located in this handbook to the appropriate S.Q.E. within 2 weeks. VITEC runs production 24 hours a day, 7 days a week. Supplier contacts must be available to VITEC if a situation occurs. Make sure to include the after hours contact names and numbers on the Supplier Information Sheets.
QAF-080 Rev.-P 3-20-09

Supplier Requirements
The supplier will maintain an appropriate representative for immediate response to the concerns of VITEC LLC. Revalidation Initially, all subcontractors directly affecting the quality of the part are evaluated by the SQE and Purchasing and monitored through self-assessment or on-site audits at the following times/occurrences; Two quality issues within two months consecutively, or Three reoccurrences of the same concern within 6 months. Controlled Shipping (Level I and Level II) VITEC follows the Automotive Industry Standard relating to Level I and II containment. Controlled Shipping is an immediate, additional 100% inspection for defective product, process or system. This inspection may be at the suppliers location, VITEC or VITECs customer. The data obtained from the additional 100% inspection must be submitted to VITEC as identified in the Level I or Level II letter. Data must be submitted in I-Chart format. (Templates are available from VITEC). Level I controlled shipping is defined as an additional 100% inspection process enacted by the supplier in order to protect VITEC and their customers from receipt of nonconforming parts/materials. Level I may occur at alternate locations as requested.
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Level II controlled shipping is performed by an independent 3 party inspection source and paid for by the supplier. Level II activity may be performed outside the suppliers facilities, at the third partys location or at a facility deemed appropriate by VITEC. Level II containment automatically includes Level I Inspection. If VITEC is placed on Controlled Shipping due to a tier supplier, the supplier will remain on containment until VITEC is removed from containment. Please review the Supplier Performance Report and the Rating system information found under associated documents, Level I and Level II tracking. A Level 1 or Level II letter will be issued to identify all specific requirements. Nonconforming Product Supplied product found to be nonconforming will be placed on hold and quarantined. VITEC LLC will issue a Discrepant Material Notice (DMN) and contact the supplier for a Return Material Authorization (RMA) number. This number issued to VITEC will authorize the return of product and deduction of payment for the suspect product. The DMN will accompany all returned product. All nonconforming supplied product will be returned to the supplier at the suppliers expense. When applicable, the supplier must have a Fed Ex, UPS or other means of immediate transportation of suspect product. VITEC does not scrap out nonconforming supplied product. The supplier will be required to fill out a corrective action and submit to the SQE.
QAF-080 Rev.-P 3-20-09

Supplier Requirements
DMN initial response must be submitted to the SQE within 24 hours. Immediate containment of discrepant material is required at the suppliers location, all transit locations, VITECs facility and any other locations as directed by VITEC. If an initial response is not received in the specified time, a customer satisfaction DMN may be issued at VITEC LLC discretion. DMN final response must be submitted to the SQE within 10 days from date of issue. The response must include identification of root cause & corrective action. If the corrective action is not in place, a timeline for corrective action implementation must be submitted with the final response. All costs associated with nonconformance will be noted on the DMN and accounting will debit suppliers payment. All disputes to DMN charges are required within 10 business days of receipt and forwarded to VITEC LLC Purchasing department. All disputes must have supporting documentation as to the reason why the DMN is being disputed. If the Supplier fails to prove the dispute within 20 business days, DMN charges will be automatically charged to your company. Cost Recovery Policy Suppliers are liable for all costs incurred by VITEC LLC and end use customers when the cause is the suppliers responsibility and are outlined below: ALL SUPPLIERS Charges to suppliers will be based on rates of VITEC LLC manufacturing location. ADMINISTRATIVE CHARGE - Each Discrepant Material Notice (DMN) has an administrative charge of $200 (US) covering the collection of data and documentation of the quality incident/spill. OTHER CHARGES - the following types are examples of charges that will be calculated on the actual time or costs incurred for the associated action. Labor costs Material handling costs Shipping costs Warranty costs

Supplier Evaluation and Development Suppliers are issued an evaluation on a quarterly basis (4 times annually). Suppliers will be evaluated by the following information: Number of DMNs issued Number of nonconforming parts sent to VITEC. Incorrect number of parts shipped (discrepancy from shipper) Late/missed shipments Please be aware that the rating identified on the Supplier Performance Report is utilized when reviewing suppliers for the awarding of new business contracts. Refer to the Supplier Performance Report Sample located in the Associated Documents section of this manual. Suppliers who have repeat rejections for incorrect and inadequate documentation for PPAPs, Corrective Action, etc may be mandated for training. Ex. PPAP, Problem Solving, Corrective Action,, Control Plan, PFMEA, SPC, Error and Mistake Proofing, Controlled Shipping, 5 Phase, etc
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Supplier Requirements
Automatic Management CS2 may be implemented for system non-conformances. CS2 exit criteria to be
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defined per occurrence. Ex. PPAP failures 3 party Management representative in suppliers location until PPAP submission is acceptable by VITEC. Failure modes may include but not be limited to: Late PPAP PPAP timing does not meet acceptable schedule Incomplete PPAP Inadequate PPAP Late DMN response Inadequate DMN response Failure to meet deadlines IMDS Information Suppliers must provide evidence of materials, substances, and recyclability data submission (IMDS) with every PPAP submission. PPAP approvals will not be granted for packages that do not contain this information. Suppliers are responsible for cascading this requirement and collecting data from their respective subsuppliers. Contingency Plan Suppliers shall prepare contingency plans to satisfy customer requirements, including the continuity of supply of goods and services in the event of an emergency such as utility interruptions, labor shortages, key equipment failure and field returns, etc.

Record Retention Production part approvals, tooling records, purchase orders and amendments shall be maintained for the length of time that the material, part (or family of parts) is active for production and service requirements plus one calendar year unless otherwise specified by VITEC LLC. All VITEC LLC purchase orders/amendments are included in this requirement. Purchase orders/amendments for any VITEC LLC-owned property, i.e. tooling, equipment, gauging, fixtures, packaging, etc. are also included in this requirement. Production inspection and test records (i.e. control charts, inspection and test results) shall be retained for one calendar year, as a minimum, after the year in which they were created. Records of inspection shall be maintained for each inspection or test performed, unless waived in writing by VITEC LLC. The actual test result (variable or attribute) should be recorded. Simple pass/fail records of inspection are not acceptable for variable measurements.
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Supplier Requirements
Records of internal quality system audits and management review shall be retained for three years as a minimum. Specified retention requirements may be revised at the direction of VITEC LLC, and VITEC LLCs OEM. The above requirements do not supersede any governmental regulatory requirements. Acceptance Form All Suppliers are required to fill out the Acceptance Form and return it to the VITEC Supplier Quality Engineer. Failure to comply may result in a Customer Satisfaction DMN.

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Supplier Requirements SUPPLIER INFORMATION TO BE FILLED OUT & RETURNED TO VITEC

LOCATION MAILING ADDRESSES KEY CONTACTS CRITICAL CONTACTS GENERAL INFORMATION QUALITY ASSURANCE PROGRAM DATA ENVIRONMENTAL PROTECTION POLICY FINANCIAL INFORMATION & MBE STATUS MARKETING DATA ENGINEERING / DESIGN & PLANT UTILIZATION OPERATIONAL PHILOSOPHY MANUFACTURING

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QAF-080 Rev.-P 3/20/09

Supplier Requirements LOCATION MAILING ADDRESSES


NOTE: IN CASES OF MUTI-PLANT OPERTATIONS, INDIVIDUAL PROFILES SHOULD BE PROVIDED FOR EACH LOCATION

COMPANY NAME: PRIMARY CONTACT: ADDRESS: PHONE: E MAIL: FAX:

MAILING ATTN.: ADDRESS: PHONE: E MAIL: FAX:

PAYABLES: ADDRESS: PHONE: E MAIL: FAX:

RECEIVABLES: ADDRESS: PHONE: E MAIL: 14


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FAX:

Supplier Requirements
** VITEC must be notified within 24 hrs. after change in contact information. VITEC ACCOUNT / CUSTOMER NUMBER:

KEY CONTACTS

SALES / ACCOUNT REPRESENTATIVE (NAME / TITLE) PHONE: FAX: PHONE: FAX: E MAIL: E MAIL:

NAME: TITLE NAME: TITLE

CORPORATE OFFICERS (NAME / TITLE): PHONE: FAX: PHONE: FAX: PHONE FAX: E MAIL: E MAIL: E MAIL:

NAME: TITLE NAME: TITLE NAME: TITLE

KEY MANAGEMENT PERSONNEL (NAME / TITLE): PHONE: FAX: PHONE: FAX: PHONE FAX: E MAIL: E MAIL: E MAIL:

NAME: TITLE NAME: TITLE NAME: TITLE 15

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Supplier Requirements
CRITICAL CONTACTS
QUALITY: POSITION: CUSTOMER SERVICE: POSITION: SCHEDULING: POSITION: ENGINEERING: POSITION: MANUFACTURING: POSITION: INFORMATION SYSTEMS: POSITION: TRAFFIC: POSITION: SHIPPING & RECEIVING: POSITION: PACKAGING: POSITION: PLANT MANAGER: POSITION: PURCHASING: POSITION: PHONE: FAX: PHONE: FAX: PHONE: FAX: PHONE: FAX: PHONE: FAX: PHONE: FAX: PHONE: FAX: PHONE: FAX: PHONE: FAX: PHONE: FAX: PHONE FAX: E MAIL: E MAIL: E MAIL: E MAIL: E MAIL: E MAIL: E MAIL: E MAIL: E MAIL: E MAIL: E MAIL:

EMERGENCY CONTACT INFORMATION


TITLE:
POSITION: (MANDATORY) Note: Contact must be available 24 hours a day, 7 days a week. PHONE: FAX: E MAIL:

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Supplier Requirements
GENERAL INFORMATION

WEB SITE ADDRESS: PRODUCT TYPE(S) SUPPLIED BY YOUR ORGANIZATION:


2. 4. 6.

1. 3. 5.

COUNTRY OF ORIGIN / MANUFACTURED / FINISHED PRODUCT:


(CORRESPONDING WITH ABOVE LISTING)

1. 2.

% %

2. 4.

% %

WORKFORCE LABOR REPRESENTATION: DEPARTMENT LABOR NAME ORGANIZATION

EXPIRATIO N DATE

CONTRACT TERM / YEARS

1. 2.

SCHEDULED PLANT SHUTDOWNS:


1 2 3 4 5 6 7 8 9 10 11 12

MONTH(S)

NUMBER OF WEEKS

EFFECTIVE DATE(S):

PRODUCT LIABILITY COVERAGE:


CONTACT:

CARRIER NAME: ADDRESS:

PHONE FAX:

COVERAGE TYPE(S): AMOUNTS: LIMITATIONS:

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Supplier Requirements
QUALITY ASSURANCE PROGRAM DATA
ARE YOU QS/ISO 9000 (AT MINIMUM) CERTIFIED BY A THIRD PARTY REGISTRAR? (PROVIDE CERTIFICATION COPY) YES NO TYPE OF CERTIFICATION: NAME OF YOUR REGISTRAR: YEAR OF INITIAL CERTIFICATION? DATE OF YOUR LAST RE-CERTIFICATION AUDIT? NUMBER OF RESULTING VIOLATIONS (LAST AUDIT):

MAJOR

MINOR

PLEASE INDICATE YOUR QUALITY SYSTEM CAPABILITIES, AS DETAILED: YES YES YES YES YES YES YES NO NO NO NO NO NO NO % YES YES YES YES YES YES YES YES YES YES NO NO NO NO NO NO NO NO NO NO

PPAP CAPABLE AT ALL LEVELS? (AIAG FORMAT) MEASUREMENT DATA USED TO CONTINUALLY IMPROVE PROCESSES, SYSTEMS AND REDUCE COSTS? QUALITY MANUAL SIGNED AND APPROVED BY SENIOR MANAGEMENT? (MANUAL COPY SHOULD BE RETURNED WITH PROFILE) QUALITY SYSTEM COMPLIES WITH ISO-9001, 9002, 9003 OR 9004 (AT MINIMUM)? (MANDATORY BY JANUARY 1999) MANUAL CALLS OUT CRITERIA FOR ZERO DEFECTS FOR ALL ACTIVITIES? CONTROL PLANS, PROCESS FLOW DIAGRAMS AND PFMEAs IN AIAG FORMAT FOR ALL MANUFACTURED PRODUCTS? CONTROL PLAN MATCHES THE FLOOR PROCESS CONTROLS EXACTLY? WHAT IS YOUR CURRENT YEAR TO DATE PPM RATING (ALL CUSTOMERS)? WHAT IS YOUR CURRENT YEAR TO DATE DELIVERY RATING (ALL CUSTOMERS)? ARE ESTABLISHED 8D CORRECTIVE ACTION OR EQUIVALENT PROCEDURES IN PLACE? FILES CONTAIN ONLY CURRENT DRAWINGS AND SPECIFICATIONS? CAPABLE TO VALIDATE/CHECK ALL DRAWING REQUIREMENTS INCLUDING GEOMETRIC DIMENSIONING AND TOLERANCE RELATIONSHIPS? MAINTAIN A LISTING OF APPROVED SUPPLIERS? RECORD FINAL DISPOSITION OF ALL NON-CONFORMING MATERIAL? COMPLETE LISTING OF INSPECTION/MEASURING DEVICES THAT REQUIRE CALIBRATION? DEVICES PROPERLY MARKED AND LABELED TO INDICATE CALIBRATION DATE AND RECALL FREQUENCY? CALIBRATION STANDARDS OF TEST AND INSPECTION EQUIPMENT TRACEABLE TO THE NATIONAL BUREAU OF STANDARDS? ARE TEST RESULTS RETAINED ON FILE: CERTIFICATIONS EXIST FOR ALL RAW MATERIALS AND IS ALL MANUFACTURED PRODUCT LOT TRACEABLE? HOW LONG DO YOU RETAIN RECORDS? 1. 3. LIST CUSTOMER QUALITY CERTIFICATIONS WITH YEAR AWARDED: YR: YR: 2. 4.

YR: YR: QAF-080 Rev.-P 03/20/09

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Supplier Requirements
ENVIRONMENTAL PROTECTION POLICY

NAME: TITLE:

CONTACT INFORMATION / ENVIRONMENTAL COMPLIANCE OFFICER


PHONE: FAX:

ADDRESS: STATE: YES ZIP: NO

IS YOUR COMPANY QS 14000 CERTIFIED:

GOVERNMENTAL DEPARTMENT, AGENCY OR ORGANIZATION RESPONSIBLE FOR ENVIRONMENTAL COMPLIANCE IN YOUR AREA:

COUNTRY OF OPERATION: REPORTING AGENCY: PRIMARY CONTACT: TITLE: PHONE: FAX:

ARE MATERIAL SAFETY DATA SHEETS AVAILABLE FOR ALL YOUR PRODUCTS?
NO
(RETURN ENCLOSURES ARE PERMITTED)

YES

DESCRIBE YOUR COMPANIES CURRENT ENVIRONMENTAL POLICY:

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QAF-080 Rev.-P 03/20/09

Supplier Requirements FINANCIAL INFORMATION & MBE STATUS

BUSINESS SIZE:

(US ONLY AS DEFINED UNDER U.S. FEDERAL ACQUISITION REGULATION)

SMALL: LARGE: BUSINESS CERTIFIED AS ONE OR MORE OF THE FOLLOWING: (U.S. ONLY) (IF YOU RESPOND YES CERTIFICATION COPY SHOULD BE RETURNED WITH THIS PROFILE) SMALL - DISADVANTAGED:

MINORITY OWNED:

DO YOU HAVE A MINORITY BUSINESS ENTERPRISE PROGRAM? (U.S. ONLY) NO:

YES:

LIST THE PERCENTAGE OF MBE AND / OR MINORITY OWNERSHIP (U.S. ONLY) % % SERVICES OTHER % %

OWNERSHIP SUB CONTRACTED


DATE YOUR COMPANY WAS ESTABLISHED: LIST DBA NAME(S) (AS APPLICABLE): SELF EMPLOYED SOLE PROPRIETORSHIP PARTNERSHIP COMPANY TYPE: C - CORPORATION S - CORPORATION INCORPORATION / STATE: Y Y Y Y Y YR. PERCENTAGE OF TOTAL SALES N N N N N

1. 2. 3. 4. 5.

PROVIDE THE NAMES OF YOUR LARGEST CUSTOMERS W/SALES DATA: CUSTOMER ANNUAL NAME SALES

TOTAL COMPANY TOTAL SALES: $ USD/ANNUALLY REPORTING YEAR:

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Supplier Requirements
MARKETING DATA
1. LOCATIONS PRODUCT / TYPES: (LOCATION) MFG. DIST. BOTH:

PRODUCT TYPE(S) 2. (LOCATION) MFG. DIST. BOTH:

PRODUCT TYPE(S) 3. (LOCATION) MFG. DIST. BOTH:

PRODUCT TYPE(S) 4. (LOCATION) MFG. DIST. BOTH: DOES YOUR COMPANY OR SUBSIDIARY SUPPLY PRODUCT TO ANY OF THE FOLLOWING TI GROUP COMPANIES? YES NO COMPANY ANNUAL SALES PRODUCT TYPE(S) BUNDY CORPORATION DOWTY FORSHEDA JOHN CRANE KENMORE (KMP) ITALY MAGNET MARELLI MARWAL TI GROUP TITEFLEX VARI-FORM VITEC WALBRO CORPORATION OTHERS $ $ $ $ $ $ $ $ $ $ $ $ $ $ TOTAL OTHER MARKETS YOU SUPPLY AEROSPACE: OTHER: INDUSTRIAL: COMMENTS: CONSUMER:

AUTOMOTIVE MILITARY:

MARKET SEGMENTS / TIER LEVELS / ALL THAT APPLY: TIER 2: AFTER MARKET: * OTHER: * DEFINE BELOW

OEM DIRECT: TIER 1:

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QAF-080 Rev.-P 03/20/09

Supplier Requirements ENGINEERING / DESIGN & PLANT UTILIZATION


INDICATE YOUR COMPANYS COMPUTER AIDED DESIGN CAPABILITY: VERSION: OPERATORS: SOFTWARE:

NUMBER OF COMPUTERIZED WORKSTATIONS: NUMBER OF DESIGN/APPLICATIONS ENGINEERS: PROVIDE A COPY OF YOUR ORGANIZATIONS EQUIPMENT LIST AND INDICATE THE SIZE OF THE FACILITY DEDICATED TO: FUNCTION % OF AVAILABLE USE TOTAL SPACE (SQ. FT.) MANUFACTURING: ASSEMBLY: STORAGE/RAW MATERIAL: STORAGE/FINISHED GOODS: TESTING/QUALITY LAB: OFFICE ADMINISTRATION: OTHER/DEFINE: OTHER/DEFINE: OTHER/DEFINE: TOTAL:

LIST ON-SIGHT PROCESS TYPES AVAILABLE: (INCLUDE A COPY OF YOUR EQUIPMENT LIST WHEN RETURNING PROFILE) PROCESS % OF PROCESS TYPES TOTAL TYPES

% OF TOTAL

SUB- TOTAL: DO YOU BUILD ALL CUSTOMER TOOLS IN-HOUSE? DO YOU HAVE IN-HOUSE PROTOTYPE CAPABILITIES? WHAT IS YOUR PLANT CAPACITY UTILIZATION:

TOTAL Y Y N N

% AS OF:

NUMBER OF SHIFTS CURRENTLY WORKING: PLANNED ANNUAL PRODUCTIVITY IMPROVEMENT GOAL OVER THE NEXT 5 YEARS: 1 % 2 % 3 % 4 % 5 %

TOTAL

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QAF-080 Rev.-P 03/20/09

Supplier Requirements
OPERATIONAL PHILOSOPHY MANUFACTURING

DO YOU EMPLOY CONTINUOUS IMPROVEMENT CONCEPTS AS A PART OF YOUR OPERATIONAL PHILOSOPHY?


NO COMMENTS:

YES

HAVE YOU DEVELOPED SMEDS OR RAPID CHANGE OVER SET UP METHODS AS PART OF YOUR MANUFACTURING PROCESS?
NO COMMENTS:

YES

WHAT ARE YOUR ANNUAL INVENTORY TURNS? IS PRODUCTION CONTROL DATA DRIVEN OR VISUALLY MANAGED?
VISUAL COMMENTS:

TURNS

DRIVEN

DO YOU PROVIDE IN-HOUSE TRAINING PROGRAMS FOR EMPLOYEES?


YES NO COMMENTS:

BEST DESCRIBE YOUR MANUFACTURING FLOW SYSTEM.


PULL SYSTEM PUSH SYSTEM

COMMENTS:

BEST DESCRIBE MANUFACTURING CONTROL METHODOLOGY.


BATCH DISCREET LOT SIZING

CONTINUOUS FLOW

DO YOU RECEIVE OR SHIP MATERIALS/PRODUCTS ON A JIT BASIS?


YES NO SHIP YES NO

RECEIVE

DO YOU USE THE PRACTICE OF VALUE STREAM MAPPING?


NO IF YES, FOR WHAT PURPOSE?

YES

COMMENTS:

DOES YOUR COMPANY CURRENTLY USE RETURNABLE CONTAINERS?


NO

YES

DO YOU HAVE A LINKABLE EDI SYSTEM (AIAG FORMAT)?


YES NO
QAF-080 Rev.- P 03/20/09

23

Supplier Requirements
Associated Documents
VITEC Contact List Supplier Performance Rating DMN Discrepancy Material Notice Interim Approval Worksheet Supplier Worksheets Packaging Barcode Information and Sample Acceptance Form

24

QAF-080 Rev.-P 03/20/09

Supplier Requirements
VITEC CONTACT LIST Quality
Quality/Process Engineering Manager - Aashir Patel Bus: (313) 633-2276 Cell: (313) 506-0764 Email: apatel@vitec-usa.com Supplier Quality Engineer - Keith Boussey Bus: (313) 633-2275 Cell: (519) 796-7848 Email: kboussey@vitec-usa.com Quality Engineer for ND, JK, GMX222 - Kitaka Porter Bus: (313) 663-2217 Cell: (313) 410-6773 Email: kporter@vitec-usa.com Quality Engineer for GMX365, GMX211/231 Joe Polcyn Bus: (313) 633-2212 Cell: (313) 549- 0815 Email: jpolcyn@vitec-usa.com Warranty Analyst/Lab Supervisor Brian McElwee Bus: (313) 633-2256 Cell: (313) 268-5626 Email: bmcelwee@vitec-usa.com

Purchasing/Materials
Purchasing / Technology Manager Karim Amellal Bus: (313) 633-2273 Cell: (313) 549-9365 Email: kmellal@vitec-usa.com IT / Material Manager - Chris Dulcamaro Bus: (313) 633-2210 Cell: (313) 319-6480 Email: cdulcamaro@vitec-usa.com Planner / Scheduler Bradford Brown Bus: (313) 633-2254 Cell: (313) 268-1456 Email: bbrown@vitec-usa.com Sr. Buyer / Supplier Diversity Coordinator - Kyla Parker Bus: (313) 633-2296 Cell: (313) 549-6472 Email: kparker@vitec-usa.com

QAF-080 Rev.-P 3-20-09

25

Supplier Requirements
Program Management
Program Manager for DCX platform Jennifer Owens Bus: (313) 633-2242 Cell: (313) 378-7241 Email: jowens@vitec-usa.com Program Manager for GM platform - Amber V. Cleveland Bus: (313) 633-2297 Cell: (313) 407-0756 Email: acleveland@vitec-usa.com

Plant Manager
Art Villarruel Bus: (313) 633-2208 Cell: (313) 378-9456 Email: avillarruel@vitec-usa.com

Production (after hours)


Production Supervisor (313) 633-2245

Shipping/Receiving
(313) 633-2262 (313) 633-2238 (313) 633-2271

Main Switch Board


(313) 297-6676

QAF-080 Rev.-P 3-20-09

26

Supplier Requirements

27

QAF-080 Rev.-P 03/20/09

Detail Information
My Tasks/Corrective/Preventive Actions List/Corrective Action Details/Nonconformance Details

Page 1 of 2
Exit

Quality Nonconformance Details


Location Record No Status Type of Report DMN/NCR Date of Occurrence Customer Product Identification Supplier Program RMA No. Customer Complaint Number Formal response required by customer Pick-up required Problem Problem details Suspected Cause Suggested Resolution Reported By Reported To Final Approver Supplier Issue - See attached documents Supplier Issue - See attached documents SQE Date Reported SQE SQE Yes Quality Problem Discription Here VITEC LLC 00000 Closed Supplier DMN Monday, December 18, 2006 Customer V0000000 - Fuel Assembly Part - E85 ABC-Company Lev2 PRR# 000000 Yes Quantity 14 Affected Thursday, December 28, 2006

Quality Personnel

John Doe (SQE)

Target date of response to customer

Thursday, January 04, 2007

Use the following fields to assign responsibility and set the target date for investigation of this report
Location or Supplier Process Assign to for Investigation Assigned people who will be involved and/or advised. Investigation Target Date Comments Assigned By ABC-Company Not Applicable SQE QE Friday, January 05, 2007 See attached reports from ABC Company SQE Date Assigned Thursday, January 04, 2007

Disposition Return to Vendor Root Cause See attached documents from ABC Company for root cause. Immediate Corrective See attached documents from ABC Company for Corrective Actions. Action Taken

Use the following fields to enter the results of the investigation and initiate corrective actions if required

Is Corrective Action required? Action No.

Yes
Action Completion Notes Required See attached documents from See attached ABC for root documents from ABC cause and for root cause and corrective corrective actions. actions. Date Investigated Assigned To Target Date Completion Date

Corrective Actions implemented or to be implemented Type

00004

External

Keith Boussey

Thursday, Thursday, January 04, 2007 January 04, 2007

Investigated By

SQE

Thursday, January 04, 2007

28

Cost of Quality $$$$ Credit customer Yes Credit Date Saturday, January 13, 2007 Assign credit issuer Buyer Is verification required See attached documents from ABC for root cause and corrective actions. Corrective actions QF's Comments implemented. Approved By SQE Date approved Thursday, January 04, 2007

Use the following fields to close this report after all of the above information has been comp leted

QAF-080 Rev. -P QAF-080 Rev.-O 03/20/09

09/11/07 09/17/07

Detail Information
If verification is required, use the following fields to enter the details of the verification
Yes SQE DMN Closed Verification date Thursday, January 04, 2007

Page 2 of 2

Was this corrective action effective? Verified by Verificator's comments Comments Approved By

SQE Click to View

Approval Date Document Name PSP 6.184 Oshawa Drill Deep.xls PSP 6.184 Oshawa 8D.xls PSP 6.184 Oshawa read across.xls QAF-259 Supplier Cost Recovery Tracking Form

Notifications associated with this Report


Add to List Date Entered Thursday, View January 04, 2007 View Entered By SQE Notification Sent to Buyer Remove from List Comments FYI only Date Sent Select Deselect

29

QAF-080 QAF-080 Rev. -P Rev.-O 03/20/09 09/11/07 09/17/07

Supplier Requirements

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QAF-080 Rev.-P 03/20/09

Supplier Requirements

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Supplier Requirements

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QAF-080 Rev.-P 3-20-09

Supplier Requirements

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Supplier Requirements

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QAF-080 Rev.-P 3-20-09

Supplier Requirements

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QAF-080 Rev.-P 3-20-09

Supplier Requirements

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QAF-080 Rev.-P 03/20/09

2627 Clark Street Detroit, Michigan 48210