Antoine Smith

00000 Someplace Somewhere MD 00000 Phone: 000-00-0000 Email:

As an experienced security professional, I would like to utilize my experience and years of hard work in implementing new practices and policies to take security measures. I would like to utilize my self-motivated approach in dealing with critical situations. HIGHLIGHTS Thirteen years of security experience DHS Certification, Baton Certification, Handcuff Certification First Aid/CPR Certified, AED Child, CPR Child & Infant, CPR Adult Certified CCW Armed A1 .9mm certification, .38 revolver certification Basic weapons training, basic security officer training, X-ray & Magnetometer, OC Pepper Spray, gas mask and active shooter training EXPERIENCE Armed Security Officer: ERIS Security Inc. Dumfries, VA (1999-Present) As an Armed Security Officer my responsibilities are to patrol the premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates. Answer alarms and investigate disturbances. Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. My duties call for me to be vigilant, attentive and aware of all surroundings in order to perform my jobs effectively. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. My duties also included calling the police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. I would circulate among visitors, patrons, and employees to preserve order and protect property. I maintained a workplace free of prohibited conduct and a work environment with minimal distractions that was conducive to optimum individual performance. In addition, I conducted surveillance via Close Circuit Television Systems to detect unauthorized activities. I am also responsible for reporting irregularities like security doors left unlocked, leaking water pipes, etc. I would Warn persons of rule infractions or violations, and apprehend violators from premises, using force when necessary. Furthermore, I operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas. I am knowledgeable of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. I also handle complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. My responsibilities also included me continuously staying up to date of principles and processes for providing customer and personal services. This included customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. As well as informing and warning violators of rule infractions such as carrying forbidden things, smoking, loitering. As a security office I was responsible for providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. I have obtained the skills in both verbal and written communication, as well as in observing situations and decision making and the skills in dealing courteously with the public. I also monitor and review information from materials, events, or the environment, to detect or assess problems. Security Officer: Paragon Systems Security Herndon, VA (2003-Present) I served as a Security Officer handling all mobile patrols and exterior and interior patrols of the premises. I provided

surveillance of surrounding areas, I prepared visitor logs and registration forms. In addition, I maintained a workplace free of prohibited conduct and a work environment with minimal distractions that was conducive to optimum individual performance. Created and administered an employee communications program. I instituted regular team meetings to communicate information on scheduled promotions. Provided information on business matters of interest to employees and maintained continuing two-way communications to promote the exchange of information and ideas relevant to the site and business's success in serving customers. I created liaisons with clients. I answered phones, maintained files and personnel management. I possessed knowledge of various computer program and software applications. I used a variety of office automated and electronic equipment accurately and appropriately. I recognized when to elevate issues to my supervisor. I took initiative to independently resolve unusual situations. Researched and analyzed employee issues and found reasonable solutions. Protected staff and visitors from harm explained and defended agency policies. As a security officer I identified information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. I have always maintained a steady and reliable presence to deter, detect and observe and report. My duties also allowed me to respond to changes in my environment, which included actions such as traffic movement, ensuring the safety of persons between and within locations, monitoring and managing the access and departure of persons and vehicles and observing and monitoring people. In addition, I have extensive training in access control which included how to escort people within and between locations in a safe manner, how to prepare for an assignment, contacting the correct personnel when there is a breach of security and how to inspect baggage, vehicles, etc. for illegal substances, Crowd control, I obtained the knowledge on how to create a barricade or staging area and how to lock down a facility. Vehicle control and legal authority to perform traffic control duties .Controlling vehicular/pedestrian traffic on company property or on public roads in emergencies. I monitor traffic movements using proper hand signals for directing traffic using traffic control equipment and wearing the appropriate attire and lastly shift handovers which included briefing the next officer on duty. My responsibilities include keeping a daily log of all activity or suspicious activity, Such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. I am also responsible for reporting irregularities like security doors left unlocked, leaking water pipes, etc. I would Warn persons of rule infractions or violations, and apprehend violators from premises, using force when necessary. Furthermore, I operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas. I am knowledgeable of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. I also handle complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. As a security office I was responsible for providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. I have obtained the skills in both verbal and written communication, as well as in observing situations and decision making and the skills in dealing courteously with the public. I also monitor and review information from materials, events, or the environment, to detect or assess problems. Other duties included processing visitors by verifying identification, enforce property rules and regulations, contact agency sponsors or escorts, fabricating and issuing visitor passes, entering and maintaining data on visitor logs or automated visitor data base programs, detect and report criminal acts, and ensuring visitors are presented for appropriate personnel and package screening. Additional duties include prevent, discover, delay, and/or detain persons attempting to gain unauthorized access to property and/or personnel at the facility being protected.