Curriculum Vitae

Kazi Bilal Hafiz

B/B-1, 201,Falah Complex, Talao Pali Road, Kausa, Mumbra Mobile : 8097347597 Email : bilkaz19@gmail.com

Objective
To share, gain knowledge, experience and eventually guide and assist the Company to its highest level of performance.

Education Profile
Year 2010-11 2005-07 2005 Board Mumbai University Maharashtra State Board of Technical Education Central Board of Secondary Education Exam Final Year Final Year Xth Percentage 64.97% 74.08% 81.60%

Diploma in Electronics & Telecommunication from Abdul Razzak Kalsekar Polytechnic, Panvel with Aggregate - 77.06% Degree in Electronics & Telecommunication from Shivajirao S. Jondhle College of Engg. & Tech., Asangaon with Aggregate - 62.89%

Work Experience
: 1 Year, 8 Months (28th September, 2011 to Present) : Wipro BPO : 11th floor, A-Block, Kensington, Hiranandani Gardens, High Street, Powai, Mumbai - 400 076 Designation : Network Faults Case Manager (British Telecom) Job Description : Dealing with Broadband faults and resolving issues within the assigned SLAs, running advanced diagnostics to find the source of the fault and update the customers, coordinating with the engineers and the exchange to fix faults CTC : 2.3 lac p.a. ------------------------------------------------------------------------------------------------------------------Duration : 1 Year, 3 Months, 9 Days (28th May, 2007 to 6th September, 2008) Organization : Reliance Telecommunications Address : 2nd floor, C-Block, Dhirubhai Ambani Knowledge City, Reliance NHQ, Thane Belapur Road, Kopar Khairne, Navi Mumbia-400 709 Designation : Provisioning Engineer Job Description : Handling the wireline network and management and allocation of bandwidth over the transport layer using SDH technology CTC : 1.5 lac p.a. Duration Organization Address

Key Skills
Experience in SDH technology Knowledge of popular vendor equipment like Marconi, Nortel, Fibcom Excellent Communication and Management skills

Professional Achievements in Reliance

Certified and awarded for successful completion and target delivery in consecutive three weeks of performance survey Handled critical cases and played a major role in reduction in backlog cases

Professional Achievements in Wipro

Top performer in a Quarter (July-Sep, 2012) for displaying exceptional communication and people handling skills and achieving the best scores in all parameters Recognized for bringing out innovative ideas to improve the quality of work

Strengths
Capable of high efficiency and productivity Works well in teams and provide assistance whenever needed Highly focused and responsible Dedicated towards his work

Personal Information
Date of Birth : 17th May, 1989 Age : 22 years Gender : Male Fathers name : Hafiz Abdul Kader Kazi Nationality : Indian Marital Status : Single Languages : English, Hindi, Marathi Address : B/B1-201, Falah Complex, Talao Pali Road, Kausa, Mumbra, Thane-400612

Hobbies
Reading books Playing cricket, football, badminton and table tennis Listening to music

Declaration
I do hereby declare that the particulars of information and facts stated herein above are true, correct and complete to the best of my knowledge and belief.

Place: Mumbai

Bilal Hafiz Kazi