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DISASTER RECOVERY MANUAL

for the University of British Columbia Library Prepared by: Facilities, Security and Health & Safety Office January, 2000

EMERGENCY TELEPHONE NUMBERS


Fire, Explosion, Bomb Threat, Power Failure, Earthquake, Flood, Accident

Facilities Manager

Darrell Bailie Work Library Office Library cell phone Evenings & some weekends Vancouver house Other weekends Penticton house Darrell Bailie Janice Krieder

2-3858 817-3424 224-5659 1-250-493-7825

Director of Emergency Operations Preservation Librarian

see above
2-2740 Home: 228-1217 911 2-4444 2-2222 2-2173 224-1322 2-4567 680-9309

Police, Fire, Ambulance (fire, explosion, major accident) Emergency First Aid (Fire Department) Parking & Security (Patrol) Trouble Calls (Plant Ops) R.C.M.P. non-emergency (bomb threat) Hazardous Materials Response (Fire Department) Library Monitors (Pager) (Enter your phone # theyll call back) Library Administration Work & Home Catherine Quinlan Heather Keate Ann Turner Nadine Baldwin Brian Owen
Disaster Recovery Manual Revised: 12/2/1999

2-2298 / 608-0441 2-2396 / 736-1631 2-3510 / 261-4983 2-5038 / 222-1426 2-5241 / 922-0857
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LIBRARY EMERGENCY TELEPHONE GRID Catherine Quinlan - 2-2298/608-0441


Janice Kreider 2-2740 228-1217 | Elizabeth Caskey 2-9392 872-8828 | Brenda Peterson 2-4959 or 2-4879 731-1978 | Patrick Dunn 2-6721 734-9200 Questions: Call Emergency Message #822-6375 Each person at the 2nd level of the grid calls all the people on the list below their name. Each division/branch head calls people according to the local branch/division grid.
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| Dwight Tanner 2-4555 2-1010 or (250)380-3764

| Heather Keate 2-2396 736-1631 | Eleanor Yuen 2-5905 377-3902 | Leonora Crema 2-8473 321-7244 | Margaret Price 2-2762 985-7374

| Darrell Bailie 2-3858 224-5659 or 817-3424-CP | Sandra Wilkins 2-4073 737-7067 | Bonnie Stableford 2-3826 451-9180 | Jocelyn Godolphin 2-2160 224-5365

| Ann Turner 2-3510 261-4983 |

Brian Owen 2-5241 922-0857

Nadine Baldwin Martha Whitehead 2-5038 2-2393 222-1426 732-1840 | Lee Ann Bryant 2-3609 222-1874 | Joyce Friesen 2-3749 988-5648 Tim Atkinson 2-8680 669-6131 Kirsten Walsh 2-1408 879-5448

Disaster Recovery Manual Revised: 12/2/1999

TABLE OF CONTENTS
Title page Emergency telephone numbers ............................................................................................................i Library emergency telephone grid ....................................................................................................... ii Table of Contents ............................................................................................................................. iii Introduction.................................................................................................................................... 1.1 Library & Plant Operations emergency contacts............................................................................... 1.3 Emergency & University personnel.................................................................................................. 1.6 Minor incidents............................................................................................................................... 2.1 Major incidents............................................................................................................................... 2.2 Salvage at a Glance (Betty Walsh, B.C.I.M.S.)............................................................................. 2.3 Control of the environment .............................................................................................................. 2.9 Emergency supplies ...................................................................................................................... 2.12 Water .......................................................................................................................................... 2.13 Mould .......................................................................................................................................... 2.14 Fire.............................................................................................................................................. 2.15 Earthquake................................................................................................................................... 2.16 Disaster triage lists ........................................................................................................................ 3.1 Removal of damaged materials ........................................................................................................ 3.2 Destination of salvaged materials ..................................................................................................... 3.3 Possible treatments......................................................................................................................... 3.4 Treatment of affected areas............................................................................................................ 3.7 Return of materials to the Library.................................................................................................... 3.8 Post-disaster assessment................................................................................................................. 3.9 Manuscripts and archival materials ................................................................................................ 3.10 Director of Emergency Operations .................................................................................................. 4.1 Access control ............................................................................................................................... 4.2 Documentation ............................................................................................................................... 4.3 Insurance....................................................................................................................................... 4.4 Financial matters ............................................................................................................................ 4.5 Emergency supplies & equipment .................................................................................................... 5.1 Sample material-specific recovery sheets Optical Discs (CDs and CD Roms) .......................................................................................... 6.1 Phonodiscs.............................................................................................................................. 6.2 Audiotapes (reels and cassettes)............................................................................................... 6.3 Appendix A: Conservation & restoration people and firms ............................................................ 7.1 Appendix B: Index.......................................................................................................................... 8.1

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iv

INTRODUCTION
July, 1972: The Klein Law Library at Temple University in Philadelphia burns to the ground despite the proximity of a fully equipped fire department and an abundant water supply. 1978: A sprinkler-main bursts overnight in a twelve year old library at Stanford University, resulting in over 50,000 flood-damaged volumes. 1981: A water circulation drain pipe bursts over the card catalogue in a library at New York University. 1985: Lightning strikes the Law Library at Dalhousie University; the ensuing fire destroys the bulk of the collection. 1986: An arsonist sets fire to the Los Angeles Central Library, causing a very extensive library fire. Internal temperatures reach 1200F and the Library is left to face $22 million in damage. February, 1988: An electrical short circuit ignites a fire which burns for 19 hours at the Library of the Academy of Sciences in Leningrad. Through fire and water damage, 3,000,000 volumes are damaged and 400,000 are destroyed. Recovery work continues to this day. August 19, 1988: two levels of the Central branch of the Vancouver Public Library are flooded while a new sprinkler system is being tested. More than 200,000 items are pulled from the shelves. 4,000 of them are frozen, others are interleaved with newsprint, and still others are set aside as irreparable. October, 1989: An earthquake measuring 7.1 on the Richter scale strikes Loma Prieta in southern California. At least 55 libraries are affected. In some, ranges of shelving collapse; in others, columns crack and ceilings collapse. U U U U U U U U U U It used to seem inconceivable that such things could happen at U.B.C. But in June of 1998 we experienced floods in both the Library Processing Centre and the Koerner Library. The cost of restoring our damaged collections will be more than $100,000.00. These two disasters were caused by mechanical failures, and it is shocking to see the damage which can be inflicted by water in a relatively short time. The big earthquake which we have been promised for years will almost certainly trigger a major disaster in our Library network. This manual is an attempt to provide some immediate help when such an eventuality (or even another burst water line) occurs.

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It will not answer every question that may arise, and we are aware that not al possible subjects are touched upon here. Useful additions will be incorporated as future supplements, and we will ensure that periodic updating of contact people and telephone numbers is done to maintain currency. We encourage all staff to familiarize themselves with the contents of the manual, make suggestions where clarification or expansion is needed, and above all to treat the matter with the concern it deserves. Other helpful disaster manuals that may be consulted when time permits include: Waters, Peter. Procedures for salvage of water-damaged library materials. (Z701.W37 1979) Toronto Area Archivists Group. An Ounce of prevention: a handbook on disaster contingency planning for archives, libraries and record centres. (Z701.O96 1985) England, Claire and Karen Evans. Disaster management for libraries: planning and process. (Z679.7 .E64 1988)

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1.2

LIBRARY & PLANT OPERATIONS EMERGENCY CONTACTS


Please report errors or changes in this list to the Facilities & Preservation Office (2-3858) as soon as possible.

Plant Operations Facilities Manager for Library Branches

Branches Asian Library, First Nations, Koerner, Main, Math, Music Law

Manager George McLaughlin 2-8832 cell: 916-7584 Vacant position please contact Mr. McLaughlin

Branches LPC, Woodward

Education, David Lam, MacMillan,

Manager Doug Napier 2-4116 cell: 816-5720 Chris Skipper 2-1940 cell: 341-1408

Branch / Division
Koerner Library 1958 Main Mall Administration Floor 7 Circulation Division Floor 3 Collections Accounting. & Budget Floor 7 Data Services Floor 2 Humanities, Social Sciences, Government Publications & Processing Floor 2 Disaster Recover Manual Revised: 12/2/1999

UBC Library Emergency Contacts

Heather Keate 2-2396; 736-1631

Leonora Crema 2-8473; 321-7244 Lynne Redenbach 2-3993; 224-3351 Joyce Friesen 2-3749; 988-5648 Liselotte Illichman 2-4434; 584-9683 Jocelyn Godolphin 2-2160; 224-5365

Jocelyn Godolphin 2-2160; 224-5365 Kat McGrath 2-5476; 224-5158


1.3

Branch / Division

UBC Library Emergency Contacts


Martha Whitehead 2-2393; 732-1840 Sheryl Adam 2-3096; 228-8097 Pat Dunn 2-6721; 734-9200 Joan Treleaven 2-8685; 241-9799 Catherine Quinlan Darrell Bailie Deborah Taylor 2-3310

Information Services Floor 2 Resource Sharing Services Floor 2 Main Library 1956 Main Mall Administration Floor 3 Central Administration Floor 5 Central Circulation Division Floor 3 Central Facilities & Preservation Floor 7 North Fine Arts Library Floor 3 North Graphics Floor 8 South Map Library Floor 3 South Patscan Floor 5 South Science & Engineering Floor 5 South SLAIS Floor 8 North Special Collections & University Archives Floor 8 South Asian Library 1871 West Mall Disaster Recover Manual Revised: 12/2/1999

Margaret Friesen 2-4430; 685-9867

Bonita Stableford 2-3826, 451-9180

Darrell Bailie 2-3858; 817-3424 office cell, 224-5659 evenings and some weekends, 1-250-493-7825 (Penticton) Brenda Peterson 2-4959; 2-4879; 731-1978

Merry Meredith 2-4983; 266-2094 Frances Woodward 2-2819; 224-7961 Tim Ross 2-6191; 271-1066 Bonita Stableford 2-3826, 451-9180 Ron Simmer 2-5404; 438-5937

Bonita Stableford 2-3826, 451-9180

Ken Haycock 2-4991; 922-2052 Dale Yamaura 2-2446 Brenda Peterson 2-4959; 2-4879; 731-1978

Eleanor Yuen 2-5905; 337-3902

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BMB 700 West 10th Ave. Education Library Floor 3, Scarfe Building 2125 Main Mall Xwi7xwa Library First Nations Longhouse 1985 West Mall Hamber Library (BC Womens / Childrens Hospital) 4480 Oak St. David Lam Library 2033 Main Mall Law Library George F.Curtis Building 1822 East Mall Library Processing Centre 2206 East Mall Catalogue Division Floors 1 & 2 Library Technical Services Floor 1 & 2 Systems Division Floor 1 MacMillan Library Room 360, MacMillan 2357 Main Mall

Dean Giustini 874-4505; 685-2985 Carol Linney 875-4505; 732-6353 Tim Atkinson 2-8680; 669-6131

Ann Doyle 2-2385; 254-8462 Peri Smith 2-5023

Cathy Rayment 875-2154; 732-5474 Deborah Newstead 875-2153; 276-9421

Elizabeth Caskey 2-9392; 872-8828 Frances Dowdeswell 2-9390; 913-0007 Sandra Wilkins 2-4073; 737-7067 Allen Soroka 2-4696; 739-0443

Nadine Baldwin 2-5038; 222-1426 Rudi Traichel 2-3083; 221-0631 Nadine Baldwin 2-5038; 222-1426 Rudi Traichel 2-3083; 221-0631 Brian Owen 2-5241; 922-0587 Peter Edgar 2-6778; 731-2892 Lee-Ann Bryant 2-3609; 222-1874; 222-3385

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Math Library Mathematics Building 1984 Mathematics Road Music Library Floor 4, Music Building 6361 Memorial Road St. Pauls Hospital Library 1081 Burrard St Woodward Library 2198 Health Sciences Mall

Bonita Stableford 2-3826, 451-9180

Kirsten Walsh 2-1408; 879-5448 Terry Horner 2-6835; 682-7525

Barbara Saint 682-2344 x2090; 733-2325 Darlene Bailey 682-2344 x2089; 876-5380 Bill Parker 2-3662; 224-0074 Margaret Price 2-2762; 985-7374

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1.6

EMERGENCY & UNIVERSITY PERSONNEL


Royal Canadian Mounted Police (University Detachment) Parking & Security Services (Patrol) Patrol Manager Woody Tam, Secure Access Manager Parking & Key Desk Fax machines: 224-1322 2-2222 2-3509 2-6623 2-6786 2-3541 2-3773

Campus Security Parking and Key

Vancouver Fire Department (#10 Hall, University) Ross Eliason, Fire Prevention Inspector Ambulance Service (non-emergency / information): Plant Operations (electrical, water, carpentry, locks and general repair) Trouble Calls (24 hour response) UBC Plant Operations Director of Land, Building & Technical Services Communications Kit Johnson, Supervisor Purchasing

665-6010 Fax 822-8299 665-6069 872-5151

2-2173 2-4179 / 589-1941 2-4311

2-7911 / 874-6977

Contact for authorized purchases of supplies needed for both disaster prevention and post-disaster operations. Purchase orders will be authorized by the Director of Emergency Operations or other designated administrative personnel. Keith Bowler, Director of Purchasing Al Lackie, Manager, Purchasing Services 2-3157 / 594-3392 2-2715 / 266-6469

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University Administration Dr. Martha Piper, President Ceremonies Office Eilis Courtney, Manager

2-8300 Fax 2-3134 / 2-5055

2-2484 / 2-6192 Fax: 2-9060 2-3131 2-2064

Public Affairs Paula Martin, Manager Treasury (Insurance) John Welch - Risk and Insurance

2-2661 cell: 329-4597 Fax: 2-1224 2-2029 Fax 2-6650 2-4218 / 274-8871 2-5909 2-2643 2-6210 2-8762

Health Safety & Environment Dr. Wayne Greene, Director Donna Ashick, Chemical Safety Officer David Bell, Occupational Hygiene Officer Paul Wong, Personal Security Coordinator Dorit Mason, Environmental/Emergency Planning Officer

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1.8

MINOR INCIDENTS
The following steps should be taken in the event of an emergency that can be handled on the premises and does not pose a threat to physical safety. This usually involves fewer than 200 volumes.

A. FIRE a) Pull the fire alarm. The Vancouver Fire Department will be notified automatically. b) Follow the emergency evacuation plans outlined in the Fire Safety Plan for your building. c) If necessary, notify Parking and Security (2-2222) and ask for assistance in securing the area. d) Notify the Director of Emergency Operations (see the Emergency Telephone Numbers sheet).

B. WATER Do not enter an area that is being flooded. There is a danger of electrocution. Do not enter the area until an electrician has turned off all power. a) Notify Plant Operations Trouble Calls (2-2173). Describe the situation, give them the exact location of the problem (incl. room number), and assist them as much as you can when they arrive. b) Notify the Director of Emergency Operations (see the Emergency Telephone Numbers sheet). c) If necessary, notify Parking and Security (2-2222) and ask for assistance in securing the area. d) Water from above: cover the stacks with the plastic sheeting in your emergency supplies (Location: _____________________________________) or remove items from shelves, including items which might be damaged, to a clean, dry area.
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e) Water from below: remove items from shelves, including items that might be damaged, to a clean, dry area, or move items to higher shelves.

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MAJOR INCIDENTS
The following steps should be taken in the event of an emergency that cannot be easily handled or which poses a threat to physical safety (eg. fire, severe flood, earthquake). This usually involves more than 200 volumes.

Notify the Director of Emergency Operations (see Emergency Phone Tree), who will assemble a recovery team consisting of: a) the manager of the affected area and/or a deputy; b) other knowledgeable personnel such as the Preservation Librarian; c) sufficient staff to handle the situation, preferably from the affected area. In determining the nature and extent of the damage, the recovery team should proceed into a disaster area with caution. Make sure there are no hazards, visible or invisible. An insecure structure is a hazard, but remember that water may conceal hazards such as sharp objects, shorted motors or broken live wires. DO NOT RUSH! Your safety is more important than speed. Before beginning any recovery operation, the Director of Emergency Operations will decide whether to handle the incident in-house or call in an outside firm. If the recovery is to be handled in-house, the team should set priorities based on: a) b) c) d) the character and degree of damage the types of materials involved the kind of damage which has occurred (clear water, dirty water, smoke, etc.) the salvage criteria which have been established for the area affected

The salvage team should then: a) contact the insurance officer with the University Administration; b) take photographs and keep records for insurance purposes; c) decide what equipment and supplies are needed. Specific personnel shall be designated to begin making arrangements for acquiring such supplies and facilities as will be needed; d) prepare an appropriate workspace to begin receiving damaged materials; e) make any other arrangements which are necessary to undertake the recovery operation.

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2.3

SALVAGE AT A GLANCE Betty Walsh


B.C. Information Management Systems
The following chart has been reproduced, with the permission of the author from an article by Betty Walsh entitled, Salvage Operations for Water Damaged Archival Collections: A Second Glance (1997). It is a revised and expanded edition of an article on the same subject from 1988. The original chart measures 17 x 22, and a waterproof copy will be forwarded to your Division as soon as possible. As Betty remarks in her article, You will not have to salvage the salvage chart. We suggest that you post the waterproof chart in a conspicuous location, so that people working in the area can consult it when necessary. Having it in plain sight also helps to raise the profile of the Librarys disaster recovery efforts. The enclosed, reduced chart provides a wealth of quick-response information for a broad variety of materials. Please note that it only covers water damage; smoke, dust or other types of damage will likely require different sorts of treatments. However, the same basic principles will apply. Please see the section Possible Treatments in this manual; it discusses some of the processes used in treating damaged materials. If you require more information about the chart, or would like more copies of the original or the reduced chart, please contact the Facilities & Preservation Office at 2-3858.

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2.4

Salvage at a Glance
Material Priority Handling Precautions

By Betty Walsh British Columbia Information Management Services

Packing Method

Drying Method

Paper Documents & Manuscripts


Stable media Freeze or dry within 48 hours. Don't separate single Interleave between sheets. folders and pack in milk crates or cartons. Interleave between folders and pack in milk crates or cartons. Air, vacuum, or freeze dry.

Soluble inks (felt pens, coloured pens, ball point pens)

Immediately freeze or Do not blot. dry.

Air or freeze dry.

Maps & Plans


Stable media Freeze or dry within 48 hours. Use extra caution if folded or rolled. Pack in map drawers, Air or freeze dry. bread trays, flat boxes, on heavy cardboard or poly covered plywood. Interleave between folders and pack as above. Air or freeze dry.

Soluble media Immediately freeze or Do not blot. Maps and plans by dry. photoreproductive processes Hand coloured maps Drafting linens

Immediately freeze or Avoid pressure Pack like maps in Air or freeze dry. Air dry. inks can smear away. containers lined with dry by separating plastic. sheets and interleaving. Immediately freeze or dry. Pack like maps in Freeze drying containers lined with preferred. plastic.

Maps on coated papers

Books
Books and pamphlets Freeze or dry within 48 hours. Do not open or close, do not separate covers. Separate with freezer Air, vacuum, or paper, pack spine freeze dry. down in milk crate or cardboard box 1 layer deep. Separate with freezer Air dry. paper, pack spine down in milk crate or cardboard box 1 layer deep. Keep wet; pack spine Freeze drying down in containers preferred. Air dry by lined with garbage fanning pages and 2.5

Leather and vellum Immediately dry; or Do not open or bindings freeze if many books. close, do not separate covers.

Books and periodicals with coated papers

Immediately freeze or Do not open or dry. close, do not separate covers.

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bags.

interleaving.

Parchment & Vellum Manuscripts


Immediately freeze or dry. Interleave between folders. Pack oversize materials flat. Air or freeze dry. Do not freeze dry gilded or illuminated manuscripts.

Works of Art on Paper


Prints and drawings Freeze or dry within with stable media 48 hours. Don't separate single Interleave between sheets. folders and pack in milk crates or cartons. Use extra caution if folded or rolled. Pack in map drawers, bread trays, flat boxes, on heavy cardboard or poly covered plywood. Air, vacuum, or freeze dry.

Oversize prints and Freeze or dry within drawings 48 hours.

Damp - air or freeze dry. Wet - freeze drying preferred.

Framed prints and drawings

Freeze or dry within 48 hours.

Handle with care glass.

Unframe if possible, Once unframed and then pack as above. unmatted, air or freeze dry. Interleave between folders and pack in milk crates or cartons. Air or freeze dry.

Soluble Media Immediately freeze or Do not blot. Watercolors, soluble dry. inks, and hand colored prints Coated papers (e.g., posters) Immediately freeze or dry.

Keep wet in Freeze drying containers lined with preferred. Air dry by garbage bags. separating pages and interleaving.

Paintings
Immediately dry. Drain and carry horizontally. Face up without Air dry. See touching paint layer Instructions.

Computer Media
Tapes Immediately rinse off tapes soaked by dirty water. Dry within 48 hours if paper boxes and labels; otherwise, tapes can stay wet for several days. Do not freeze. Immediately pack. Do not freeze. Do not touch magnetic media with bare hands. Handle open reel tapes by hubs or reel. Keep tapes wet in plastic bags. Pack vertically in plastic crate or tub. Air dry or test vacuum drying without heat.

Floppy Disks

Do not touch disk surface with bare hands.

Keep wet. Pack Air dry. vertically in plastic bags or tubs of cold water.

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2.6

Compact Discs & CD ROMs


Immediately dry Do not scratch the discs. surface. Dry paper enclosures within 48 hours. Pack vertically in crates or cardboard cartons. Air dry.

Sound and Video Recordings


Sound and Videotapes Immediately rinse off Do not touch tapes soaked by magnetic media with dirty water. bare hands. Dry within 48 hours if paper boxes and labels; otherwise, tapes can stay wet for several days. Do not freeze. Discs are very fragile. Hold discs by their edges. Avoid shocks. Keep tapes wet in plastic bags. Pack vertically in plastic crate or tub. Air dry or test vacuum drying without heat.

Shellac and Acetate Immediately dry. Discs Dry enclosures within 48 hours.

Pack vertically in ethafoam-padded crates.

Air dry, preferably with a record cleaning machine.

Vinyl Discs

Dry within 48 hours. Hold discs by their Freezing is untested; edges. if it is necessary, Avoid shocks. freeze at above 18° C (0° F). Freeze or dry enclosures within 48 hours.

Pack vertically in ethafoam-padded crates.

Air dry, preferably with a record cleaning machine.

Black & White Prints


Albumen prints Freeze or dry within 48 hours. Freeze or dry within 48 hours. Freeze or dry within 48 hours. Do not touch binder Interleave between with bare hands. groups of photographs. Avoid abrasion. Do not touch binder with bare hands. Do not touch emulsion with bare hands. Keep wet. Pack in plastic bags inside boxes. Air dry; thaw and air dry. Air dry; thaw and air dry; or freeze dry. Order of preference: 1) Air dry, 2) thaw and air dry, 3) freeze dry. Do not vacuum dry. Air dry or thaw and air dry.

Matte and glossy collodion prints Silver gelatin printing out and developing out papers Carbon prints and Woodburytypes Photomechanical prints (e.g., collotypes, photogravures) Cyanotypes

Immediately freeze or Handle carefully dry. swelling of binder. Freeze or dry within 48 hours. Do not separate single sheets.

Horizontally.

Interleave every 2" Air dry or freeze dry. and pack in boxes or crates.

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2.7

Color Photographs
Dye transfer prints Package to prevent damage - recovery rate is poor. Immediately dry. Do not touch emulsion. Transport horizontally. Air dry face up.

Chromogenic prints Freeze or dry within and negatives 48 hours.

Do not touch binder Keep wet. Pack in with bare hands. plastic bags inside boxes.

Order of preference: 1) Air dry, 2) thaw and air dry, 3) freeze dry. Do not vacuum dry.

Cased Photographs
Ambrotypes Pannotypes Recovery rate is low. Handle with care Immediately dry. glass supports and extremely fragile binder. Immediately dry. Horizontally in a padded container. Air dry face up. Never freeze.

Daguerreotypes

Handle with care Horizontally in a fragile surface, cover padded container. glass. Handle with care fragile binder. Horizontally.

Air dry face up. Never freeze. Air dry. Never freeze.

Tintypes

Immediately dry.

Negatives
Wet collodion glass Recovery rate is low. Handle with care plates Immediately dry. glass supports and fragile binder. Gelatin dry plate glass negatives Freeze or dry within 48 hours. Handle with care glass. Horizontally in a padded container. Air dry face up. Never freeze.

Keep wet. Pack in Air drying preferred; plastic bags, or thaw and air dry; vertically in a padded freeze dry. container. Horizontally. Air dry; thaw and air dry; test freeze drying. Air dry; thaw and air dry; test freeze drying. Order of preference: 1) Air dry, 2) thaw and air dry, 3) freeze dry. Do not vacuum dry.

Deteriorated Immediately freeze or Do not blot. nitrates with soluble dry. binders Recovery rate may be low. Deteriorated acetates

Immediately freeze or Handle carefully Horizontally. dry. swelling of emulsion. Recovery rate is low. Do not touch emulsion with bare hands. Keep wet. Pack in small plastic bags inside boxes.

Polyester based film, Freeze or dry within nitrates and acetates 48 hours. in good condition

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2.8

Transparencies
Lantern slides, silver gelatin Freeze or dry within 48 hours. Handle with care loose binding tapes and glass. Vertically in a padded container. Air drying preferred; thaw, and air dry.

Color Transparencies
Additive color transparencies (most are glass) Autochromes, Agfacolor, Dufaycolor Package to prevent damage - recovery rate is very poor. Immediately dry. Handle with care loose binding tapes and glass. Horizontally in a padded container. Air dry. Never Freeze

Chromogenic color Freeze or dry within transparencies 48 hours. Mounted color slides and sheet films

Handle by mounts or Keep wet. Pack in edges. plastic bags inside box.

Order of preference: 1) Air dry in mounts if possible, 2) thaw and air dry, 3) freeze dry. Do not vacuum dry.

Motion Pictures
Rewash and dry within 48 hours. Keep wet. Pack in plastic pails or cardboard cartons lined with garbage bags. Arrange with a film processor to rewash and dry.

Microforms
Microfilm rolls Rewash and dry within 48 hours. Do not remove from boxes; hold carton together with rubber bands. Keep wet. Pack (in blocks of 5) in a cardboard box lined with garbage bags. Keep wet. Pack in plastic bags inside boxes. Keep wet. Pack in plastic bags inside pail or box. Arrange with a microfilm processor to rewash and dry. Air dry, or thaw and air dry. Air dry, or freeze, thaw and air dry.

Aperture cards

Freeze or dry within 48 hours.

Jacketed microfilm Freeze or dry within 48 hours. Diazo and vesicular Freeze or dry within microfiche 48 hours.

Interleave between Air dry, or freeze, envelopes and pack thaw and air dry. in milk crates or cartons.

Province of British Columbia 1997. All rights reserved. Do not reproduce without permission from the author. Published as an insert to the WAAC Newsletter, Vol. 19, No. 2 (May 1997), Carolyn Tallent, Editor. This chart was written as a ready reference to the BCIMS disaster plan. Originally, the chart was modeled on a table of recovery priorities written by Julia Niebuhr Eulenberg, in Handbook for the Recovery of Water Damaged Business Records (Prairie Village, Kansas: ARMA, 1986), 47-48. In the interest of a quickly readable chart, other footnotes have not been included. The reader may consult with the text for more details on sources.

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2.9

CONTROL OF THE ENVIRONMENT


a) Try to reduce the temperature of the affected area to 18 C (65 F) or lower. The relative humidity (RH) in the area should be 50% or lower. Obtain thermometers and psychrometers to monitor the environment. b) Open doors and windows if necessary. Turn off heat (NB: this may not be advisable in winter, for fear of freezing the water pipes). c) Pump out standing water. Call Trouble Calls at Plant Operations to have this done: 2-2173. d) Try to reduce humidity. Use a de-humidifier if possible. RAISING THE TEMPERATURE WILL NOT REDUCE THE HUMIDITY. e) Use fans to circulate the air. f) To increase air circulation, remove any plastic sheeting from shelves once the water hazard has passed.

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2.10

EMERGENCY SUPPLIES
Each branch or division should have its own cache of emergency supplies. The table below describes the basic set of disaster response materials. You should never have less than the quantities indicated. If your division is in charge of a very large area, particularly one containing many ranges of shelving, you should probably request additional supplies. Contact the Facilities & Preservation Office (2-3858) if you have any questions or concerns about your emergency supplies.

Item description Plastic sheeting, 4 mil. Disposable gloves, surgical, non-sterile Disposable gloves, rubber, household Garbage bags, large plastic Knife Mop & wheeled wringer bucket Newsprint Pails, plastic Paper towels, 250 per bundle Screwdriver (Flathead or Allen Key) Trouble lamp & 11 metre cord Flashlights Velcro coins for securing heavy objects

Quantity 1 roll 1 box 4 pairs 25 1 1 each 300 sheets 3 10 bundles 1 1 minimum 2 3 packages

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2.11

WATER
In dealing with any situation involving water, it is important to determine the source of the water involved. Different types of water cause different types of damage and pose different degrees of threat to both Library staff and materials. Water may also obscure live electrical equipment or circuits in the affected area. Treat all incidents involving water with suspicion. Do not act until you are sure that the area is safe. The following table illustrates the likely sources of water in a Library building and their attendant hazards: Water source Domestic water Domestic sewer Heating system Fire sprinkler Leaks (rain) Groundwater Heat Dirt Sewage Other contaminants

In the case of groundwater particularly, the waters source may remain unknown. The water should be tested for contaminants before commencing recovery work, as it has been known to carry hazardous microbes in disasters at other libraries.

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2.12

MOULD
Mould will begin to develop within 48 hours. Temperature and humidity control are crucial in preventing mould from forming or spreading in damp or wet materials. Temperatures should be kept below 65 F (18 C) and humidity below 70% if possible. As early as possible, send a sample of the mould (or samples, if more than one type is present) to a mycologist for identification. Most types of mould can be handled by people equipped with gloves; some are more noxious, however, and demand additional precautions. Do not begin handling large quantities of mould-infested materials until the identification is complete. Anyone working with mould-infested materials must always wear the safety gear appropriate to the type of mould. Should mould or mildew develop: a) Immediately transfer infected materials to an isolation room. If there is any risk of spores spreading to unaffected areas, the materials should be wrapped in plastic bags during the move. b) Have affected areas thoroughly cleaned and sterilized, including climate control systems if possible. c) A conservator should be consulted on the treatment and restoration of the damaged materials.

Disaster Recover Manual Revised: 12/2/1999

2.13

FIRE
Library staff will likely be barred from entering any area which has sustained fire damage. The area may be closed for several hours or for several days, depending on the nature and extent of the damage and any subsequent investigation. If arson is suspected, the area will be considered a crime scene, and only Fire Department and RCMP investigators will be allowed in. It is the responsibility of the Director of Emergency Operations to represent the Librarys interests in any discussions with the authorities. Once the Fire Department has deemed that recovery work may begin the Director of Emergency Operations will need to work with Plant Operations to ensure that the area is structurally sound. Careful attention is required to prevent injuries caused by falling debris, exposed electrical cabling, unstable ceilings or floors, etc. The Director of Emergency Operations should institute a buddy system to ensure that people work together at all times. Appropriate safety equipment will be distributed before work commences. The Director of Emergency Operations must also maintain an accurate register of who is working where and when. Anyone who encounters an area or situation he or she considers potentially dangerous should retreat immediately and report it to the Director of Emergency Operations. Clear any workers out until the situation has been properly assessed. Items in the collection will likely suffer one or more of five types of damage: severe incineration, scorching or other partial heat damage, smoke and soot damage, water damage or falling damage. Appropriate care must be taken to handle items according to the type of damage they have suffered and according to their physical makeup. Workers should avoid touching anything in a burned area without proper gloves for two reasons. First, the residue on the item may be hazardous to humans; second, oil from human skin will cause soot to bond indelibly to most paper-based items. The Director of Emergency Operations and/or the Preservation Librarian will advise on proper procedures.

Disaster Recover Manual Revised: 12/2/1999

2.14

EARTHQUAKE
Advise people in the library to do as follows, and take the same steps yourself: a) Do not leave the building. You might be at risk of stairways collapsing or your being hit by falling glass and debris. b) Take cover under something sturdy if possible a desk or table, for instance. If nothing suitable is handy, crouch on the floor by an inside wall, away from windows, tall cabinets, and anything likely to be dislodged and to fall. Hang on !! c) You will be frightened. Try to calm yourself by concentrating on some simple mental task, such as counting the seconds the earthquake lasts. d) Expect the intensity of the earthquake to fluctuate. Wait for 15 seconds after the quaking stops before leaving cover. e) Expect aftershocks, which may cause further damage. They may begin shortly after the main earthquake and go on for several days, decreasing in intensity. f) Check for injuries and treat life-threatening ones as best you can at once. First-Aid supplies are located in each division. Leave minor injuries until you have checked for secondary hazards such as fire. g) Report serious casualties and secondary hazards to the Librarian-in-charge, who will report them to the appropriate authorities. h) Move serious casualties only if they are in danger from secondary hazards or renewed earthquakes. Appoint someone to attend the seriously injured until help arrives. i) When it appears to be safe to do so, evacuate the building. Do not use the elevator. Outside the building, move away from it. Stay away from power lines. Gather in your designated divisional assembly areas. (See your Fire Manual.)

Disaster Recover Manual Revised: 12/2/1999

2.15

j) Do not attempt to re-enter the building or allow anyone else to do so until the Librarian-in-charge gives permission. k) The Librarian-in-charge will be in contact with the police and will monitor the radio for the latest information on the extent of the earthquake area, damage to the campus, road conditions and emergency instructions. l) The area directly and indirectly affected by the earthquake may be widespread and the police, fire departments, ambulances, telephones and other emergency services may be overloaded. It may be necessary to be quite self-reliant for an extended period.

Disaster Recover Manual Revised: 12/2/1999

2.16

DISASTER TRIAGE LISTS


Lists describing the order of importance for the recovery of materials, as well as floor plans indicating the location of those materials, can be found in five locations within the Library: a) the division administering the collection; b) the office of the Preservation Librarian; c) the office of the Director of Emergency Operations; d) the office of the University Librarian; e) the Collections Accounting & Budget office.

In addition, the manager responsible for each area, the subject and/or material specialists concerned, the Preservation Librarian and the Director of Emergency Operations should maintain current, duplicates of these lists and plans at home.

Disaster Recover Manual Revised: 12/2/1999

3.1

REMOVAL OF DAMAGED MATERIALS


REMOVE FIRST :
a) Materials at the head of the Disaster Triage List for the affected area; b) Wet materials lying on the ground; c) Wet or damp materials on shelves unless mould is forming (see Mould, ); d) Undamaged materials likely to be at risk if left in that environment: i) leather, parchment and vellum-bound materials; ii) artifacts, manuscripts, prints, drawings, maps, and books with water- soluble components (e.g. inks, watercolors); iii) materials printed on coated paper which could congeal; iv) other sensitive or fragile materials.

PROCEDURE
a) Starting from the nearest accessible point, remove materials to the designated sorting/packing area. b) Remove materials in the exact order and condition in which they were found. c) Use extreme care in handling materials to avoid causing further damage: i) do not close an open book or open a closed one ii) do not roll, fold, flatten or separate loose, single sheet or oversize material d) All materials should be moved by a combination of human chains and each chain should consist of: i) a team of removers ii) a team of sorters directed by a knowledgeable bibliographer who will divert materials for treatment on the basis of type and extent of damage iii) a team of record-keepers. e) The number of people in each team should be balanced to create an even workflow and prevent bottlenecks.

Disaster Recover Manual Revised: 12/2/1999

3.2

DESTINATION OF SALVAGED MATERIALS


If conditions at the location of the disaster are such as to impede the orderly flow of procedures, the Director of Emergency Operations should arrange immediately for an off- site area large enough to handle the quantity of damaged material and provide for efficient sorting and recordkeeping operations.

The choice of such sites on-campus include: a) the Student Union Building ballroom (2-2901) b) the Tennis Centre (2-2505) c) the War Memorial Gymnasium (2-3094, 2-3515) If necessary, the Director of Emergency Operations may contact an outside firm to pack, remove and store the materials until further notice. If it is apparent to the sorting team leader that damaged material can easily be replaced or is considered expendable, it should be separately routed at this stage to a discard holding area.

Disaster Recover Manual Revised: 12/2/1999

3.3

POSSIBLE TREATMENTS
This section discusses, in general terms, a number of common treatments for damaged library materials. It does not seek to recommend any particular treatment for a given type of damage. Decisions regarding actual treatments must be made by qualified professionals. AIR DRYING
Air drying of wet materials is possible if numbers are modest and a large number of staff is available. Desirable drying conditions are 30 - 35% relative humidity with a temperature of 21 - 25 C (70 - 77 F). Mechanical air circulators should be kept running constantly. It is preferable to dry books by carefully opening them and standing them on their ends. Sheets of blank newsprint may be placed between the fly-sheets and covers, which usually contain the most moisture. Elsewhere interleaving should be commenced initially about every 25 pages, the sheets changed as often as thought necessary. Interleaving should not exceed one-third the total thickness of the book. If book jackets have been laminated and attached to volumes for cosmetic purposes they should be removed and discarded. Undetected amounts of moisture they may harbour can cause later warping and moulding of the book covers themselves.

VACUUM DRYING
This is a possible treatment both as a first process or following freezing. It is time-consuming and therefore a costly procedure and should not be used for water-logged material as too rigorous water extraction may be damaging. UBC has used the firm of Cromwell Fire & Flood Restoration in the past: hour line.) 432-1123 (24

Disaster Recover Manual Revised: 12/2/1999

3.4

CLEANING & WASHING


Ideally, cleaning should be done before freezing occurs. However it should be postponed if freezing the bulk of the affected material is delayed. Mud deposits on material which will not be further damaged by water may be washed off in clean, cool running water, but must not be attempted with opened books, manuscripts, art on paper, photographs or any other material with water-soluble components. Do not use force to remove difficult dirt; this is better left until the books have been dried. Instead, hold each volume in turn under water, removing as much mud/soot as possible with a sponge using a gentle, dabbing motion. If a more thorough cleaning procedure is required, a series of from six to eight tanks (possibly garbage cans) each with its own source of running water should be set up in a well-drained area. Books should be passed from tank to tank with the same gentle sponging operation being repeated in each tank. They should then be rinsed with a fine spray of clean water. After the books have been washed, some of the excess water may be squeezed out manually. Use your hands only do not use mechanical presses.

FREEZING
Freezing is an effective way of suspending mould growth and the diffusion of water-soluble components in books, manuscripts, maps, prints, drawings, photographic materials, textiles and leather. Frozen materials can be kept for years without further damage. If the quantity of wet library materials is larger than can be completely salvaged within the next twelve hours, it should be frozen without delay. Priority will be given to the most valuable. General priority for freezing a) b) c) d) e) f) materials which have already developed mould; leather and vellum-bound volumes; manuscripts and art on paper stock; materials on coated stock; photographic prints; journal and monograph volumes;

Disaster Recover Manual Revised: 12/2/1999

3.5

PREPARATIONS FOR FREEZING


a) Packing and wrapping i) If there is time, mud deposits should be removed from the material being salvaged ii) Wrap bound volumes in small parcels of two or three books using freezer paper or wax paper, with sheets of the same paper separating them to prevent their sticking together. DO NOT USE CLING WRAP LIKE SARAN, ETC. iii) Wrap sheet material, e.g. manuscripts, records, unframed prints and drawings, etc., similarly separated with the appropriate paper in parcels not more than 2 thick, preferably with a base support, e.g. .128 board. iv) Parcels of materials should be marked with the number of the bay where they belong for later identification and action. b) Crating or boxing i) Parcels should be loosely packed in plastic milk crates or, if not available, strong cardboard boxes about 3/4 full. ii) Packages of books should be placed spine down in the container. iii) Containers should be marked with a number representing the source of the material they contain (see A.4. above). iv) Once filled, containers of wrapped materials should be stacked on pallets for transport to the freezing/cold storage facility. c) Transportation i) Refrigerated trucks should be used at all times to both store books awaiting transport and deliver them to the storage facility. ii) If a sufficient number of refrigerated trucks is not available, dry ice should be packed around material destined to be frozen. iii) Transportation should be expedited.

FREEZING & STORAGE


Material should be blast frozen, if possible, to a temperature of -29 C (-20 F), and stored at the same temperature. A higher temperature, provided it is still well below 0 C (32 F), should not damage the materials

Disaster Recover Manual Revised: 12/2/1999

3.6

TREATMENT OF AFFECTED AREAS


If the affected areas are still deemed useable after the disaster, they must be thoroughly cleaned before any material is replaced. Floors, ceilings, walls, shelving, fixtures, furniture, etc. must be washed with a germicidal cleaner, such as is used by hospitals for isolation room sterilization (e.g. Lysol). The undersides, corners, and backs of shelves must be included in this washing. Walls should be repainted, where necessary. Carpets should be shampooed, and disinfectant applied to them. The cleaning crew should wear safety glasses and the appropriate protective clothing. They should use disposable wipers to avoid the spread of contamination. Good air circulation should be maintained with fans and dehumidifiers wherever possible.

Disaster Recover Manual Revised: 12/2/1999

3.7

RETURN OF MATERIALS TO THE LIBRARY


Having been appropriately treated and dried, books should be sorted as to whether they can be returned to the shelves or are in need of: a) b) c) d) discarding or replacing commercial rebinding in-house mending more extensive conservation treatment

Dried materials should be kept apart from the main collection in a ventilated and air-conditioned rehabilitation area for up to six months before returning to the main collection. The atmospheric conditions there should be 35-45% RH and the temperature not above 18.3 C (65 F). A random inspection for mould-infested material should be conducted daily during this period. Near the end of the isolation period, the temperature and atmospheric conditions should be changed to match those found around the main collection. Random monitoring of recovered items should continue for another year after their return to the stacks.

Disaster Recover Manual Revised: 12/2/1999

3.8

POST-DISASTER ASSESSMENT
As soon as possible after the occurrence, the disaster team should review the disaster thoroughly: its causes and the ensuing recovery process. Recommendations should be made concerning the prevention of future similar disasters. Any revisions that need to be made to the disaster plan that would allow for a more effective recovery operation should also be added at this time. The disaster team should provide a thorough report of the incident, and that report will be filed in a section of the master Disaster Recovery Plan entitled UBC Library: Disaster Chronology. All people involved in the disaster recovery should receive a letter of thanks from the University Librarian for their participation at a much needed time.

Disaster Recover Manual Revised: 12/2/1999

3.9

MANUSCRIPTS AND ARCHIVAL MATERIALS


Manuscripts and archival materials pose two considerable problems for disaster recovery. First, their component materials may be very diverse. Archival holdings may, potentially, contain any known type of medium: paper, parchment, photographs, videocassettes, botanical samples, etc. Second, the order in which they are stored must be maintained, and after a fire or flood, this may be nearly impossible to achieve. For this reason, it is essential that only staff members who are familiar with a collection (both its content and its arrangement) be allowed to work with the damaged materials. Perhaps the most critical documents relating to an archival collection are the finding aids. They will list, in some detail, the order and the contents of the collection. For safety, one secure copy of each finding aid should be stored on-site, and another copy off-site. In the case of collections which are not longer growing, and whose finding aids are complete and accurate, secure microform copies are another possibility. Here are some general procedures for addressing an emergency in an archival storage area: a) Manuscripts and other archival materials should be removed from the area of immediate danger. They should, however, be handled as little as possible. b) Materials should not be taken out of boxes except under the direct supervision of an archivist, because once they are removed it may be impossible to return them to their proper places in the collection. c) Provision should be made for their immediate freezing particularly if quantities of paper are involved. This will stabilize already water-soaked items against further deterioration.

Disaster Recover Manual Revised: 12/2/1999

3.10

DIRECTOR OF EMERGENCY OPERATIONS


The Director of Emergency Operations will arrive at the scene of all Library disasters as promptly as possible. The Director of Emergency Operations will, as necessary: a) take over the general management of the disaster scene; b) assemble and direct appropriate personnel, equipment, etc.; c) establish a central command and message centre, and will manage same; d) contact the Public Affairs Office (2-3131; 2-2064) with information; e) function as liaison officer with the Library and University administration; f) co-ordinate management and recovery operations with the manager responsible for the affected area and with the Preservation Librarian; g) arrange for temporary premises for Library staff, including but not limited to workspaces, telephones, computers, etc.; h) authorize access to affected areas; i) arrange for transportation, housing, etc., of damaged materials. The Director may designate a Deputy at his or her discretion, and that Deputy will act as the Director in all matters.

Disaster Recover Manual Revised: 12/2/1999

4.1

ACCESS CONTROL
Access to buildings will be authorized by the Director of Emergency Operations. Only authorized personnel will be permitted to enter the affected area. A security officer will be designated to control entry. The Director of Emergency Operations will arrange for any keys or identification tags which recovery team members may require. The Director of Emergency Operations will be provided with a desk and work space close to the scene of operations and will be reachable by telephone or walkie-talkie. All contact with the news media will be coordinated by the Public Affairs Office (2-3131; 22064). No one else should respond to media queries of any type.

Disaster Recover Manual Revised: 12/2/1999

4.2

DOCUMENTATION
The Director of Emergency Operations should develop a procedure for the rapid identification of materials to be salvaged and relocated elsewhere following a disaster. This identification will be required for insurance purposes, and for operational reasons the Library must know the location of what has been saved. The pre-1978 shelflist for the entire UBC collection was microfilmed several years ago for reference in the event of a disaster in the processing divisions. Online records are backed up remotely on a daily, weekly, and monthly rotation. However, extracting the older records from the unified microfilm record would be a massive job. It is essential for any division which maintains its own shelf list to ensure that it is protected from water and removed if it faces destruction from fire. Because it is impractical to attempt an item-by-item identification by call-number of rescued volumes, each stack range in all libraries shall be numbered, and the range of call-numbers shelved therein recorded. This information will be computerized and amended as book relocations occur. A floor plan for each library summarizing this information will be produced and housed both in the division and centrally for safekeeping. At the time of salvage, volumes rescued will be processed in batches and assigned the range number from which they were taken. Matched to the shelflist it will then be possible to determine broadly which collections were saved. Similarly, comparing the numbers of volumes saved with those indicated by the shelflist will indicate the scope of what was destroyed in numbers. (If callnumbers remain legible on volumes deemed unsalvageable, a precise listing of what was lost can be assembled after those salvaged have been dealt with.) Reminder: take photographs. Contact Graphics, Local 2-4983 to arrange for the use of a camera. If the disaster is widespread professional photographers may be needed. In that case, contact Media Services or Biomedical Communications.

Disaster Recover Manual Revised: 12/2/1999

4.3

INSURANCE
Insurance coverage is based on an annual evaluation by librarians, intended to provide for the rebuilding of a collection equal in value to the one destroyed. Bound volumes, unbound issues of periodicals, maps, microforms, films and other types of library material are assigned unit values. The number of destroyed items of a particular type multiplied by the unit value equals the claimed loss. The unit value varies with the collection and the type of format of the material. Rare books are assigned specific values and are listed in special schedules. They are treated individually and not by formula. Some parts of the rare collection have been evaluated professionally, but most of these evaluations are outdated. Accurate records must be kept during the post-disaster period and should take the following into account: a) b) c) d) e) f) g) h) volumes (or equivalents) destroyed volumes (or equivalents) rescued for salvage equipment destroyed furnishings destroyed fixtures destroyed transportation costs incurred costs incurred for replacement of records costs for professional services employed i) clean-up ii) storage iii) restoration of materials

Certain costs may or may not be ultimately claimable, but they should be recorded for possible later inclusion in the insurance application. They include those expenses which relate to successful future operation of the library: a) b) c) d) telephone/FAX/Envoy, etc. charges interlibrary loan charges photocopying loss of normal sources of revenue

Disaster Recover Manual Revised: 12/2/1999

4.4

FINANCIAL MATTERS
Emergency Cash Funds The member of the Library administration who responds to any disaster will be excepted to make available such emergency funds as may be required. Emergency Purchase Orders At least one member of the Administrative group will be involved in responding to any disaster. The University Librarian and the Assistant University Librarians for public Services, the Financial and Budget Manager , and the Head of the Collections Accounting and Budget division have signing authority for all Library accounts. In case of a major disaster, Al Lackie (2-2715) or Keith Bowler (2-3157) of the Purchasing Department (2-2686) will be called into action. They will initiate any necessary emergency purchase orders.

Disaster Recover Manual Revised: 12/2/1999

4.5

EMERGENCY SUPPLIES & EQUIPMENT


Air Sprayers ) RENTAL SERVICE STORES AND YARDS VACUUM CLEANERS - INDUSTRIAL GENERATORS - ELECTRIC

Alcohol, Denatured ) PHARMACEUTICAL PRODUCTS - WHOLESALERS & MANUFACTURERS

Bags, polyfilm 1 PLASTIC BAGS

Batteries (Flashlight) ) BATTERIES - DRY

Booktrucks ) YELLOW PAGES CROSS-REFERENCE

Boots ) WORK CLOTHING - RETAIL 1 SAFETY EQUIPMENT AND CLOTHING

Buckets ) CLEANING COMPOUNDS CLEANING EQUIPMENT & SERVICE- INDUSTRIAL

Cartage ) CARTAGE AND EXPRESS

Cartons, cardboard
Disaster Recover Manual Revised: 12/2/1999
5.1

) BOXES - CORRUGATED & FIBRE

Disaster Recover Manual Revised: 12/2/1999

5.2

Clean-up Equipment ) CLEANING COMPOUNDS CLEANING EQUIPMENT & SERVICE- INDUSTRIAL Note: mops, shovels, buckets [with or without wringers], sponges, etc. Clothing, protective 1 SAFETY EQUIPMENT AND CLOTHING

Cloths ) CLEANING COMPOUNDS CLEANING EQUIPMENT & SERVICE- INDUSTRIAL

Crates, plastic (egg) ) EGGS - WHOLESALE Island Egg Sales 3492 Mt. Sicker Chemainus, B.C. Tel. (250) 246-9298 Fax. (250) 246-2110 Note: For packing letter and legal-sized documents. Extras may not be available. Crates, plastic (milk) ) DAIRIES Dairyworld Foods 6800 Lougheed Highway Burnaby, B.C. V5A 1W2 Tel. 420-6611 Fax. 420-9700 Dairyworld Foods (corporate office) 3920 Norland Avenue Burnaby, B.C. V5B 4C3 Tel. 268-1220 Fax. 268-1234

Disaster Recover Manual Revised: 12/2/1999

5.3

Crates, plastic (milk) Lucerne Foods Milk Department 7650 18th Street Burnaby, B.C. V3N 4K3 Tel. 524-4491 Fax. 524-0188 Deep-freeze facilities ) COLD STORAGE WAREHOUSES Versacold Canada Corp. 2115 Commissioner Street Vancouver, B.C. V5L 1A6 Tel. 255-6721 Fax. 255-3120 Dehumidifiers ) DEHUMIDIFYING EQUIPMENT Cool-Air Rentals 1366 Adanac Street Vancouver, B.C. V5L 2C3 Tel. 253-4171 Fax. 251-5171 Disinfectants ) PEST CONTROL - EXTERMINATING & FUMIGATING PCO Services Inc.. 7061 Gilley Avenue Burnaby, B.C. V5J 4W9 Tel: 434-6641 Fax. 434-2217 Note : inquire re. storage fumigation Abell Pest Control Inc. 7634 Winston Street Burnaby, B.C. V5A 2H4 Tel. 421-6619 Fax. 421-6772

Drop Cloths ) PLASTICS - RODS, TUBES, SHEETS, ETC. - SUPPLY CENTRES Dry Ice
Disaster Recover Manual Revised: 12/2/1999
5.4

) DRY ICE

Equipment Rental ) RENTAL SERVICE STORES AND YARDS VACUUM CLEANERS - INDUSTRIAL GENERATORS - ELECTRIC

Extension Cords ) ELECTRIC EQUIPMENT & SUPPLIES - RETAIL

Fans, portable ) FANS - INDUSTRIAL AND COMMERCIAL RENTAL SERVICE STORES AND YARDS

First aid equipment ) FIRST AID EQUIPMENT AND SUPPLIES Note: Ensure that there is immediate access to a fully-stocked first-aid kit containing bandages, gauze, burn treatment, eyewash and disinfectant.

Fishing line (monofilament) ) FISHING TACKLE - RETAIL

Flashlights ) LIGHTING EQUIPMENT - EMERGENCY BATTERIES - DRY

Forklifts ) MATERIAL HANDLING EQUIPMENT

Disaster Recover Manual Revised: 12/2/1999

5.5

Freezer storage plants ) COLD STORAGE WAREHOUSES Versacold Canada Corp. 2115 Commissioner Street Vancouver, B.C. V5L 1A6 Tel. 255-6721 Fax. 255-3120 Freezer trucks ) TRUCK RENTING & LEASING Reimer Express Lines 3985 Still Creek Avenue Burnaby, B.C. V5C 4E2 Tel. 433-3332 Fax. 433-8889 Ryder Truck Rentals 2775 Norland Burnaby, B.C. V5B 3A9 Tel. 291-9661 Fax. 299-6897

Freezer wrap H. Y. Louie Company Ltd. 2821 Production Way Burnaby, B.C. V5A 3G7 Tel. 421-4242 Fax. 444-6231 Unisource Canada 1425 Drewent Way Annacis Island V3L 5A9 Tel. 520-7411 Fax. 520-7455 Fumigators ) PEST CONTROL - EXTERMINATING & FUMIGATING H. Y. Louie Company Ltd. Cash & carry warehouse 880 Malkin Avenue Vancouver, B.C. V6A 2K6 Tel. 253-8488 Fax. 253-5773

Garbage bags
Disaster Recover Manual Revised: 12/2/1999
5.6

1 PLASTIC BAGS

Generators, portable GENERATORS - ELECTRIC

Gloves 1 SAFETY EQUIPMENT AND CLOTHING

Goggles 1 SAFETY EQUIPMENT AND CLOTHING

Hardhats 1 SAFETY EQUIPMENT AND CLOTHING

Hoses ) RENTAL SERVICE STORES AND YARDS VACUUM CLEANERS - INDUSTRIAL

Humidity sensors 1 PSYCHROMETERS

Janitor services ) JANITOR SERVICE Modern Building Cleaning (Vancouver) Inc. Suite 1030 - 470 Granville Street Vancouver, B.C. V6C 1V5 Tel. 662-8888 (24 hr. answering service) Fax. 681-0242

Labels, pressure-sensitive ) STATIONERS - RETAIL OFFICE SUPPLIES

Disaster Recover Manual Revised: 12/2/1999

5.7

Ladders ) RENTAL SERVICE STORES AND YARDS Lanterns ) LIGHTING EQUIPMENT - EMERGENCY BATTERIES - DRY

Light bulbs ) LIGHT BULBS AND TUBES

Masks 1 SAFETY EQUIPMENT AND CLOTHING

Microfilm treatment 1 PHOTOGRAPHIC MATERIALS RECOVERY

Moisture meters 1 PSYCHROMETERS

Mops ) CLEANING COMPOUNDS CLEANING EQUIPMENT & SERVICE- INDUSTRIAL

Newsprint Unisource Canada Ltd. Fine Paper Division 1425 Derwent Way Annacis Island V5A 4N2 Tel. 520-7411 Fax. 520-7540 Note: 30# newsprint offset Western Newsprint (1990) Ltd. 8205 Wiggins Street Burnaby, B.C. V3N 2V7
Disaster Recover Manual Revised: 12/2/1999

Mailing address: P.O. Box 80235 Burnaby, B.C. V5H 3X5


5.8

Tel. 526-9601 Fax. 526-9680 Notebooks, spiral ) STATIONERS - RETAIL OFFICE SUPPLIES

Pallets (for lifting crates by forklift into trucks) ) PALLETS AND SKIDS MATERIAL HANDLING AND EQUIPMENT

Paper towels ) PAPER DEALERS PAPER MANUFACTURERS PAPER PRODUCTS 1 NEWSPRINT Scott Paper Ltd. 1625 - 5th Avenue New Westminster, B.C. V3M 1Z7 Contact: Ms. Michele Glen, Sales Rep. Tel. 528-4547 Fax. 522-0296 Note: Paper towels, wipers, napkins, tissue Pencils, grease ) STATIONERS - RETAIL OFFICE SUPPLIES

Pens ) STATIONERS - RETAIL OFFICE SUPPLIES

Photographic materials recovery Note: There is no facility which can treat water damaged prints and negatives. For assistance, contact: Kodak Canada Inc. 150C-4185 Still Creek Drive
Disaster Recover Manual Revised: 12/2/1999
5.9

Burnaby, B.C. Tel: 320-1777 Alpha-Cine Service 916 Davie Street Vancouver, B.C. V6Z 1B8 Tel. 688-7757 Fax. 688-0127 Note: Water-damaged motion pictures Datacom 204 West 6th Avenue Vancouver, B.C. V5Y 1K8 Contact: Lane McDonald Tel. 873-2681 Fax. 873-2683 Note: Microfilm, microfiche, aperture cards Deines Micro-Film Services Ltd. 1525 Columbia Street North Vancouver, B.C. V7J 1A3 Contact: Gladys Bruce Tel. 986-0011 Fax. 986-1282 Note: Water-damaged rolls only; cost is covered by Kodak

Photography U.B.C. Library Graphics Tel. 2-4983 Contact: Merry Meredith U.B.C. Media Services Tel. 2-4771 Contact: U.B.C. Biomedical Communications Tel. 2-5561 Contact: Greg Morton

Plastic bags ) BAGS - PLASTIC PLASTICS - RODS, TUBES, SHEETS, ETC. - SUPPLY CENTRES Bulldog Bag Ltd. 2651 No. 5 Road Richmond, B.C. V6X 2S8 Tel, 273-8021
Disaster Recover Manual Revised: 12/2/1999

Layfield Plastics (1978) Ltd. 11120 Silversmith Place Richmond, B.C. V7A 5E4 Tel. 275-5588
5.10

Fax. 273-9927

Contact: Jeff Lecuyer Tel. 275-7867

Plastic sheets ) PLASTICS - RODS, TUBES, SHEETS, ETC. - SUPPLY CENTRES

Psychrometers (temperature and relative humidity sensors) U.B.C. Geography Department Tel. 2-3533 Contact: Detlef Holberg, Dept. Tech. U.B.C. Plant Operations Contact: Jim Ramsey Tel. Trouble Calls (24 hr): 2-2173 VWR Canlab 2360 Argentian Road Mississauga, Ont. L5N 5Z7 Tel. 1-800-932-8000 Fax. 1-800-668-6348 Frederick Goertz Ltd. 314 East 5th Avenue Vancouver, B.C. V5T 1H4 Tel. 871-9066 Fax. 871-9067 Contact: Jim Goodlet (590-1871 [home])

U.B.C. Museum of Anthropology Contact: Darren Morrison Tel. 2-2981

Fisher Scientific Ltd. 112 Colonnade Rd. Nepean, Ont. K2E 7L6 Tel. 1-800-234-727 Fax. 1-800-463-2996 Contact: Bob Vermeulen, UBC Rep. Pumps, electric ) PUMPS - RENTING

Note: For fast water removal (up to 2 of water), call the Fire Department non-emergency number (665-6033). Each truck is equipped with a water vacuum. Radios (AM/FM) ) RADIO COMMUNICATION EQUIPMENT & SYSTEMS

Radios (2-way) ) RADIO COMMUNICATION EQUIPMENT & SYSTEMS


Disaster Recover Manual Revised: 12/2/1999
5.11

Canada-Wide Communications 340 Harbour Avenue North Vancouver, B.C. V7J 2E9 Tel. 980-9071 Fax. 985-0343 Contact: Geln Owen Raingear 1 SAFETY EQUIPMENT AND CLOTHING

Records storage ) OFFICE RECORDS STORED

Refrigerator trucks 1 FREEZER TRUCKS

Rubbish removal ) RUBBISH REMOVAL WASTE REDUCTION & DISPOSAL SERVICE - INDUSTRIAL

Safety equipment and clothing ) SAFETY EQUIPMENT & CLOTHING Levitt-Safety Ltd. 10 - 13511 Crestwood Place Richmond, B.C. V6V 2G1 Tel. 278-3328 Fax. 278-7428 Contact: Bill Sargent Salvage services ) SALVAGE COMPANIES Safety Supply Canada 2444 Douglas Road Burnaby, B.C. V5C 5B3 Tel. 299-9153 Fax. 299-9174

Scissors ) OFFICE SUPPLIES

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5.12

Shovels ) CLEANING COMPOUNDS CLEANING EQUIPMENT & SERVICE- INDUSTRIAL

Sponges ) CLEANING COMPOUNDS CLEANING EQUIPMENT & SERVICE- INDUSTRIAL

Stationery ) STATIONERS - RETAIL OFFICE SUPPLIES

Tags, I.D. ) STATIONERS - RETAIL OFFICE SUPPLIES Note: Circulation (Koerner) can make up staff cards or temporary ID tags, also. Tape (masking, duct, packing, etc.) ) STATIONERS - RETAIL OFFICE SUPPLIES

Tarpaulins 1 PLASTIC SHEETS

Thermometers ) THERMOMETERS 1 PSYCHOMETERS (scientific equipment suppliers)

Toilets, portable ) TOILETS - PORTABLE

Toothpicks ) GROCERS - RETAIL

Trash bags
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5.13

1 PLASTIC BAGS

Trash-cans, plastic ) CLEANING COMPOUNDS CLEANING EQUIPMENT & SERVICE- INDUSTRIAL

Trays ) BAKERS EQUIPMENT McGavins Foods Ltd. 20410 Langley Bypass Langley, B.C. V3A 5E7 Tel. 532-7217 Contact: Rick Ham Trucks 1 FREEZER TRUCKS

Twine ) STATIONERS - RETAIL OFFICE SUPPLIES

Vacuum facilities 1 FREEZE-DRYING FACILITIES

Vacuums, wet/dry ) VACUUM CLEANERS - INDUSTRIAL RENTAL SERVICE STORES AND YARDS

Walkie-talkies 1 RADIOS (2-WAY)

Washing tanks ) CLEANING COMPOUNDS CLEANING EQUIPMENT & SERVICE- INDUSTRIAL


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5.14

SAMPLE MATERIAL-SPECIFIC RECOVERY SHEETS OPTICAL DISCS (CDs and CD-ROMs)


Holdings & Contacts Storage Issues Caveats Scratches to either side must be avoided; they will result in data loss. Wipe from the centre of the disc toward the edge -- not in a circular motion or inwards. Most branches

Packing method Water Fresh water: rinse in distilled water. Dry or dehumidify. Mud / sewage: rinse with mild, soapy water immediately to remove debris, grease, etc. Avoid rubbing; grit can cause scratches. Rinse with distilled water, Dry or dehumidify. Salt water: immerse in tap water immediately. Rinse in distilled water. Dry or dehumidify. Slightly warped discs may still be usable. Badly damaged discs are not salvageable. Smoke / soot: vacuum large particles from disc. Wipe remaining dust with a cloth dampened with distilled water. Vacuum mould from the disc. Wipe remaining mould with a cloth dampened with distilled water.

Fire

Mould

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6.1

Dust / debris

Vacuum large particles form the disc. Wipe remaining dust with a cloth dampened with distilled water. May or may not cause damage. Test the CD first. Shattered CDs cannot be repaired. Van Bogart, John. Recovery of Damaged Magnetic Tape and Optical Disk Media.

Magnetic Other Sources

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6.2

PHONODISCS
Holdings & Contacts Main 5th floor (Wilson) : David Winter, Circulation Main Bindery (Wilson storage) : David Winter, Circulation Koerner 241 (ShowBiz) : David Winter, Circulation Standard open shelves. Labels may separate when wet; need to identify individual discs. Particles from dirty water caught in grooves are hard to extract, may damage disc. Clean with solutions of distilled water only. Vertically in plastic crates padded with Ethafoam or similar. Remove discs from their sleeves and jackets. If labels have separated, mark the centre of the disc with a grease pencil and treat the label separately. Air dry jackets and labels. Discard plastic sleeves. If dirt has been deposited on discs, wash them in a 10% solution of Kodak Photo Flo or a 1% solution of Lissapol TN450 in distilled water. Remove with a soft brush to gently remove particles if necessary. Follow the grooves of the disc. Blot excess moisture with a lint-free cloth; then air dry discs on supports that permit free circulation of air. Warped or melted discs are not salvageable. Remove soot and dirt in the same manner as other particles (above).

Storage Issues

Caveats Packing method Water

Fire

Mould Dust / debris Other Sources Remove in the same manner as other particles (above). Shattered CDs cannot be repaired. Syracuse University Library. Procedures for Recovering Audio and Sound Recording Materials.

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6.3

AUDIOTAPES (reels & cassettes)


Holdings & Contacts Storage Issues Heat, cold, dust, and debris cause most damage. Newer tapes have plastic, hydrophobic substrate which can be kept moist for several days. Mould penetrates into the tape itself, and cannot be 100% removed. Do not heat or freeze: either will cause more damage to the tape. Clean off debris a.s.a.p. with distilled water. Remove cassette casings only if debris is stubborn or casing is badly damaged. Vertically in plastic or cardboard crates. Do not place weight on sides of reels or cassettes. Treat older tapes before newer; they are less resistant to water. Do not allow tapes to dry before treatment: keep moist with distilled water. Use distilled water solutions at room temperature when treating. Tapes can be blotted with lint-free towels if no risk of further damage. Air drying, vacuum drying, dehumidification are all acceptable. Fresh water: rise in distilled water. Dry. Mud / sewage: rinse with mild, soapy water immediately to remove mud, grease, etc. Rinse with distilled water. Dry. Salt water: immerse in tap water immediately. Place in mild Hcl solution. Rinse in tap water. Rinse in distilled water. Dry. Respool onto new tape reels if the old reels have been warped or charred. Cassettes may need to be transferred to new casings if the casing has warped. Soot can be vacuumed from the tapes or cassettes. Avoid direct contact with the tape. Soot can be vacuumed from the tapes or cassettes. Avoid direct contact with the tape. Soot which cannot be removed by vacuuming can be wiped from the cassette or tape pack with a lint-free cloth dampened with distilled water. If the tape is melted or stuck together, it cannot be
6.4

Most branches

Caveats

Packing method

Water

Fire

Disaster Recover Manual Revised: 12/2/1999

recovered. Mould Isolate tapes from the rest of the collection and hold at a humidity below 50% RH (lower is OK) and at a temperature below 75 degrees Fahrenheit. Vacuum mould to remove. Do not blow the debris from the tape; this leads to further contamination of the collection. Use a window-cleaner to remove all mould debris. Mould is invasive and will eat its way through the binder and into the tape pack. In most cases, it will be necessary to transcribe the tape. The cleaning operation only removes the fruiting bodies of mould. Cassette: vacuum, brush, or wipe with a damp cloth, taking great care not to damage the tape edge. Reel: vacuum as much of the debris from the tape reel as possible; avoid direct contact with the tape pack. Do not remove the debris by blowing, as this will just relocate the contaminants. If debris cannot be removed, try brushing it off with a soft brush. Wipe off any remaining debris with a dampened cloth. Avoid wetting the tape if it is not already wet. If the tape is excessively dirty, use of winder-cleaner may be required. Little can be done: a special, very uncommon recorder is required. Very old tapes have paper substrates: same dangers and treatments as for paper apply. Consult specialist before treating. Van Bogart, John. Recovery of Damaged Magnetic Tape and Optical Disk Media. Walsh, Betty. Salvage of Water-damaged Archival Collections: Quick Reference Guide.

Dust / debris

Magnetic Notes

Sources

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6.5

Appendix A
PRIVATE CONSERVATORS IN BRITISH COLUMBIA
NOTE: This list is for information only and does not imply an endorsement by the British Columbia Archives and Records Service or the Royal British Columbia Museum.

Paintings and Frames Roderick Payne #308 - 827 North Park Street Victoria, BC V8W 3Y3 Ph.: (250) 389-1081 Paintings, frames Philip Mix 140A Moss St. Victoria, BC V8V 4M3 Ph.: (250) 380-1770 Paintings Paintings, guilding, frames Richard Renshaw-Beauchamp Tideview Conservation 6555 Tideview Rd. Sooke, BC V0S 1N0 Ph.: (250) 642-3481 Paintings Alex Harrison Harrison Galleries 2932 Granville St. Vancouver, BC V6H 3J7 Ph.: (604) 224-5736 Restoration-paintings, frames Leslie Irwin R.R. #5, Site 39, Comp. 37 Gibsons, BC V0N 1V0 Ph.: (250) 886-8489 Paintings Cheryle Harrison CONSERV-ARTE #2 - 1520 W. 6th Av. Vancouver, BC V6J 1R2 Ph.: (604) 734-0115

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Paper and Archival Materials Jean Topham 1925 Taylor St. Victoria, BC V8R 3G5 Ph.: (250) 592-7270 Charles Brandt 2364 Catherwood Rd. R.R. #1, Site 22 Black Creek, BC V0R 1C0 Ph.: (250) 337-8525 Eric Randle P.O. Box 1364 Comox, BC V9N 7Z9 Ph.: (250) 339-6800 Cornish Paper Conservation 840 Fort St., 2nd floor Victoria, BC V8W 1H8 Ph.: (250) 385-9111 Rebecca Pavitt 1496 E. 10th Av. Vancouver, BC Ph.: (604) 877-0405

Bob Brydon 4340 San Cristo Place Victoria, BC V8N 5G5 Ph.: (250) 477-1631

Books and Binding Courtland Benson 2870 Seapoint Dr. Victoria, BC V8N 1S8 Ph.: (250) 472-2238 Meadland Bindery Box 520 Brentwood Bay, BC V8M 1R3 Ph.: (250) 652-0231 Eric Randle P.O. Box 1364 Comox, BC V9N 7Z9 Ph.: (250) 339-6800 Rutherford Book & Paper Restoration 2113 St. George St. Port Moody, BC V3H 2E8 Ph.: (604) 931-1195

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7.3

Objects Carl Schlichting Box 6 Slocan, BC V0G 2E0 Ph.: (250) 226-7801 Ethnographic/industrial Penny Poulin Albion Restorations 2153 West 46th Av. Vancouver, BC Ph.: (640) 266-2299 Ceramic restoration George Field R.R. #1 Shawinigan Lake V0R 2W0 Ph.: (250) 743-9569 Packing for transport and exhibit Roderick Payne 308 - 827 North Park Place Victoria, BC V8W 3Y3 Ph.: (250) 389-1081 Stained glass Mike Beddoes 435 - 2137 W. 1st Av. Vancouver, BC V6K 1E7 Ph.: (604) 736-6472

Alex Harrison Harrison Galleries 2932 Granville St. Vancouver, BC V6H 3J7 Ph.: (604) 224-5736 Objects restoration

Sarah Norrlund 575 Okanagan Blvd. Kelowna, BC V1Y 7K9 Ph.: (250) 868-1156 Ceramic restoration Andrew Todd Suite 408, 857 Beatty St. Vancouver, BC V6B 2M6 Ph.: (604) 662-7096

Chris Russell 597 Langholme Dr. Victoria, BC V9C 1M1 Ph.: (250) 478-4376 Victoria Art Gallery (250) 384-4101 Charles Baird 2080 Oak Bay Av. Victoria, BC V8R 1E4 Ph.: (250) 592-2343 Furniture

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7.5

Textiles Rebecca Pavitt 1496 E. 10th Av. Vancouver, BC V5N 1X4 Ph.: (604) 877-0405 Joan Marshall c/o Newton Site, C15 RR1 Sechelt, BC V0N 3A0 Ph.: (250) 885-9832 e-mail: Joan Marshall@sunshine.net Jane Hutchins Tideview Construction 6555 Tideview Road Sooke, BC Ph.: (250) 642-3481

Kjerstin Mackie 1 - 415 Superior St. Victoria, BC V8V 1T5 Ph.: (250) 383-5856

Consulting Services, Conservation Assessments Richard Beauchamp, Jane Hutchins Tideview Construction 6555 Tideview Rd. Sooke, BC Ph.: (250) 642-3481 Murray Frost Cultural Building Consultant, Inc. 15515 Columbia Av. White Rock, BC V4B 1K5 Ph.: (604) 538-9223 Andrew Todd Suite 408, 857 Beatty St. Vancouver, BC V6B 2M6 Ph.: (604) 662-7096

Maggie Graham-Bell 1936 Hampshire Rd. Victoria, BC V8R 5T8 Ph.: (250) 592-4916 Mary Lou Florian 129 Simcoe St. Victoria, BC V8V 1K5 Ph.: (250) 385-8263

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7.7

Appendix B
Index
Salvage at a Glance ...........................................................................................................................2.3 Access control......................................................................................................................................4.2 Affected areas, treatment of ..................................................................................................................3.7 Archival Materials and Manuscripts.....................................................................................................3.10 Areas, treatment of affected...................................................................................................................3.7 Art, work of on paper (See Salvage at a Glance)................................................................................2.3 Assessment, post-disaster .....................................................................................................................3.9 Audiotapes ...........................................................................................................................................6.3 Betty Walsh, B.C.I.M.S........................................................................................................................2.3 Black and white prints (See Salvage at a Glance)................................................................................2.3 Books (See Salvage at a Glance) .......................................................................................................2.3 Cased photographs (See Salvage at a Glance)....................................................................................2.3 Cassettes, tape......................................................................................................................................6.3 CD Roms and Compact discs (See Salvage at a Glance)....................................................................2.3 CDs and CD Roms, optical discs ..........................................................................................................6.1 Colour Photographs (See Salvage at a Glance)...................................................................................2.3 Colour Transparencies (See Salvage at a Glance)...............................................................................2.3 Compact discs and CD Roms (See Salvage at a Glance)....................................................................2.3 Computer media (See Salvage at a Glance)........................................................................................2.3 Control of the environment ....................................................................................................................2.4 Control, access .....................................................................................................................................4.2 Damaged materials, Removal of.............................................................................................................3.2 Destination of salvaged materials............................................................................................................3.3 Director of Emergency Operations.........................................................................................................4.1 Disaster triage lists.................................................................................................................................3.1 Disaster, assessment post-.....................................................................................................................3.9 Documentation......................................................................................................................................4.3 Earthquake ...........................................................................................................................................2.9 Emergency & University personnel........................................................................................................1.7 Emergency Operations, Director of .......................................................................................................4.1 Emergency personnel............................................................................................................................1.7 Emergency supplies...............................................................................................................................2.5 Emergency supplies and equipment........................................................................................................5.1 Emergency telephone numbers...................................................................................................................i
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8.1

Emergency, Library contacts .................................................................................................................1.3 Emergency, Plant Operations contacts...................................................................................................1.3 Environment, Control of the ..................................................................................................................2.4 Equipment and supplies, emergency.......................................................................................................5.1 Films (See Salvage at a Glance).........................................................................................................2.3 Financial matters ...................................................................................................................................4.5 Fire.......................................................................................................................................................2.8 Grid, Emergency telephone numbers......................................................................................................... ii Incidents, Major....................................................................................................................................2.2 Incidents, Minor....................................................................................................................................2.1 Insurance..............................................................................................................................................4.4 Introduction..........................................................................................................................................1.1 Library, return of materials to the ...........................................................................................................3.8 List, Disaster Triage ..............................................................................................................................3.1 Major incidents.....................................................................................................................................2.2 Manuscripts and Archival Materials .....................................................................................................3.10 Manuscripts, Paper documents (See Salvage at a Glance) ..................................................................2.3 Manuscripts, Parchment and vellum (See Salvage at a Glance)............................................................2.3 Maps and plans (See Salvage at a Glance) .........................................................................................2.3 Material specific recovery sheets .................................................................................................. 6.1 - 6.4 Materials, Archival and Manuscripts....................................................................................................3.10 Materials, Destination of salvaged..........................................................................................................3.3 Materials, Removal of Damaged............................................................................................................3.2 Materials, return of to the library............................................................................................................3.8 Media, computer (See Salvage at a Glance) .......................................................................................2.3 Microforms (See Salvage at a Glance) ...............................................................................................2.3 Minor incidents .....................................................................................................................................2.1 Motion pictures (See Salvage at a Glance) .........................................................................................2.3 Mould...................................................................................................................................................2.7 Negatives (See Salvage at a Glance) ..................................................................................................2.3 Operations, Director of Emergency........................................................................................................4.1 Optical Discs (Cds and CD Roms)........................................................................................................6.1 Over-heads (See Salvage at a Glance) ...............................................................................................2.3 Paintings (See Salvage at a Glance)....................................................................................................2.3 Paper documents and manuscripts (See Salvage at a Glance)..............................................................2.3 Parchment and vellum manuscripts (See Salvage at a Glance) .............................................................2.3 Phonodiscs ...........................................................................................................................................6.2 Photographs, Black and white (See Salvage at a Glance)....................................................................2.3 Photographs, Cased (See Salvage at a Glance) ..................................................................................2.3 Photographs, Colour (See Salvage at a Glance)..................................................................................2.3 Photography negatives (See Salvage at a Glance)...............................................................................2.3 Pictures (See Salvage at a Glance) .....................................................................................................2.3 Pictures, motion (See Salvage at a Glance).........................................................................................2.3 Plans, Maps and (See Salvage at a Glance)........................................................................................2.3
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8.2

Plant Operations & Library emergency contacts.....................................................................................1.3 Post-disaster assessment .......................................................................................................................3.9 Recordings............................................................................................................................................6.2 Records (Phonodiscs) ...........................................................................................................................6.2 Recovery sheets, material specific................................................................................................. 6.1 - 6.4 Reels, movie film...................................................................................................................................6.3 Removal of damaged materials ..............................................................................................................3.2 Return of materials to the library............................................................................................................3.8 Salvage at a Glance ...........................................................................................................................2.3 Salvaged materials, destination of...........................................................................................................3.3 Sample material-specific recovery sheets ...................................................................................... 6.1 - 6.4 Sheets, material specific recovery................................................................................................. 6.1 - 6.4 Sound and video recordings (See Salvage at a Glance).......................................................................2.3 Supplies and equipment, emergency.......................................................................................................5.1 Supplies, Emergency.............................................................................................................................2.5 Table of Contents.................................................................................................................................... iii Tape cassettes ......................................................................................................................................6.3 Telephone numbers, Emergency................................................................................................................i Telephone numbers, Library emergency telephone grid.............................................................................. ii Transparencies (See Salvage at a Glance) ..........................................................................................2.3 Transparencies, Colour (See Salvage at a Glance)..............................................................................2.3 Treatment of affected areas ...................................................................................................................3.7 Treatments, Possible .............................................................................................................................3.4 Triage lists, Disaster ..............................................................................................................................3.1 University personnel .............................................................................................................................1.7 Vellum, and parchment manuscripts (See Salvage at a Glance)............................................................2.3 Video and sound recordings, (See Salvage at a Glance)......................................................................2.3 Water ...................................................................................................................................................2.6 Works of art on paper (See Salvage at a Glance) ...............................................................................2.3

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8.3

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