Académique Documents
Professionnel Documents
Culture Documents
Part 1
Objective setting Name of Objectiv e Company target (10 pts) Specific targets/ tasks/ projects KPIs/ Parameter Point
THM Datacenter Shifting to Hanoi (Primary Responsibility - Hien, Secondary Responsibility Tuong) 90 % ontime IT Support to South Zone and THM Company (Hungyen & Viet A Plant) as per the business requirement 95% uptime of IT Infrastructure for TH Store in South Zone 95% uptime for common IT infrastructure of TH Group IT infrastructure establishment, maintenance & troubleshooting for Viet A Plant
May'12
10
Department Feedback
95% 95%
5 5 5 10 5
Availabilty of IT Infrastructure at Veit A Plant when required Onen Office Implementation at South Zone and at Dec'12 THM Plant. 99% uptime and availability of THM Datacenter & 99% DR Site. (Primary Responsibility - Hien, Secondary Responsibility - Tuong) Implementation and adherence of IT Policy in south Zone and TH Milk Plant
Functional Priority (70 pts)
Audit 95% ontime availability of user support for SAP related query Dec'12 July'12
5 5 5 5
SAP user support and maintenence to TH Group Availability of SAP user manual for all SAP Process Identification of IT Regular Task, Related User Manual for the Task and Check List to ensure adherence of Task Schedule. 10 % reduction in IT Operating Cost compared to FY 2011
Achieve 95% IT Infrastructure uptime for South Zone and THM Plants (Hungyen & Viet A Plant)
Achieve 99% uptime for common IT Infrastructure and our Datacenter
95%
99%
Training and motivating team member to initiate directly result in cost saving. innovation for cost saving & process improvement
People development (10 pts)
Training to upgrade IT Team member skill to increase their productivity in their assigned work and 95% uptime in IT Services and Ontime Support to user department prepare them for taking higher job responsibility
Total RATING GUIDELINE Performance Ranking 0 - 39 Poor performance 40 - 59 Needs improvement 60 - 74 Effectiveness 75 - 89 Excellent 90 - 100 Outstanding
Performance frequently does not meet objectives in terms of the performace indicators/ criteria established Meet some but not all of the objectives in terms of the performance indicators/ criteria established Performance meets and occationally exceeds objectives in terms of the performace indicators/ criteria established Performance consistently meets and frequently exceeds objectives in terms of the performace indicators/ criteria established Performance consistently exceeds all the stated objectives in term of performance indicators/ criteria established
Performance summary
Line manager' assessment Strength points
Improvement point
Signature
Date Prepared by Appraiser Approval Human Resources Sign name