Boeing Defence Australia Position Description

Position Title: Job Grade: Job Family and Code: Systems Analyst Grade 5 IT IY 513 Information Technology (BA) Programmer / Analyst (MB) Programming / Analysis (B92) Reporting to (Assigned Mgr): Mgr - Systems Manager Team Lead Systems Support Team Lead Location: Assigned Division: Assigned Project: Enrolled Function: Enrolled Manager: Brisbane EO&T, Information Management &Technology EO&T, Information Management &Technology EO&T, Information Management &Technology Senior Manager Information Management &Technology

1 JOB SUMMARY
The position holder for the above position will, as part of a team, will provide support to the Boeing Defence Australia Systems, analytical support, and improvement of processes with particular emphasis on maintaining and evolving Engineering Product Lifecycle Management (PLM) system. In addition, the position holder will be responsible to gather and evaluate end user requirements, modify or upgrade applications to maintain software functionality, design and test systems, review system performance and recommend improvements and identify and resolve application problems.

2 ACCOUNTABILITIES
Establishing a level of professional knowledge of the PLM system in a reasonable period that can be used and relied upon by the rest of the team. Analyses end user business processes to provide solutions to facilitate desired objectives. Meets with end users to define requirements for software applications. Supports the evaluation of moderately complex commercial off-the-shelf (COTS) products and current Boeing products by testing and benchmarking for solutions to requirements. Performs moderately complex integrations of commercial off-the-shelf (COTS) products and Boeing software solutions with existing systems and processes to meet end users requirements, utilizin g IT lifecycle methodologies and tools. Develops and executes systems, integration, performance and acceptance test plans and procedures to verify that the solution meets the requirements. Analyses, identifies and dispositions defects as required. Proposes recommendations to address discrepancies and issues in moderately complex systems. Develops and executes the implementation plan. Modifies or upgrades software solutions to maintain software functionality. Determines changes to the infrastructure based on regulatory environment, defect resolution, new requirements and/or COTS upgrades. Analyses user issues and requests in assigned areas of responsibility by documenting, validating, researching potential solutions and resolving service requests for resolution of moderately complex issues. Assists less experienced team members with problem resolution. Provide day-to-day second/third level support of IT systems by facilitating access, deploying requirements, enhancements, extensions, root cause analysis and associated processes in a timely manner.

Position Number Assigned by Human Resources (Mandatory): TM-BDA-012/Issue 08/16 Nov 2011/PR-BDA-233

In printed form, this is an UNCONTROLLED document.

Boeing Defence Australia Position Description

Develops, prepares and maintains technical documentation for assigned area of responsibility. Develops and manages the execution of small to medium projects including schedules and progress reporting to ensure that implementations are on time and meet quality objectives. Apply configuration management principles to Boeing IT baselines by using appropriate Change Management Systems (CMS). Assist in the development, review and implementation of IT methods and processes. Assist training specialists with the development and delivery of system training by providing subject matter expertise. Ensures alignment of proposed solution with IT direction. Provides valuable input to IT strategies. Provides accurate input to monthly department status reporting on time. Performing work of similar nature in other areas of the company when operational needs dictate. Out-of-hours on-call availability in support of weekly and monthly internal/external key activities.

3 KEY RELATIONSHIPS
Besides direct relationships within the BDA IM&T Systems Support team, the position holder will maintain relationships with BDA IM&T Senior Manager as Enrolled Manager for the position BDA IM&T Systems Manager Communicates and develops strong working relationships, as required, with Boeing Defence Australia staff, Boeing US staff and the greater Boeing Company. Develops and maintains strong working relationships with key business stakeholders and various working groups, including external vendors.

4 ORGANISATION CHART
IT Senior Manager Information Technology

Systems Manager

Configuration Management

National Site Support

WLM Site Support

Project Office

Architecture

Systems Support

Senior Analyst/ Programmer

Analyst/ Programmer

Systems Analyst

Analyst/Programmer

5 AUTHORITY LEVELS
Negotiate and make commitments within boundaries as specified the position as agreed with manager..

Position Number Assigned by Human Resources (Mandatory): TM-BDA-012/Issue 08/16 Nov 2011/PR-BDA-233

In printed form, this is an UNCONTROLLED document.

Boeing Defence Australia Position Description

6 DELEGATION/DECISION MAKING
Nil day to day delegation for this role.

7 SELECTION CRITERIA
Essential criteria Knowledge: Completely understands and applies job practices, techniques, standards, principles, theories, and concepts. Possesses general knowledge of other related disciplines.

Knowledge of a variety of Systems Development Life Cycle (SDLC) methodologies. Problem Solving: Provides technical solutions to a wide range of difficult problems. Develops solutions that are imaginative, thorough, practicable, and consistent with organization objectives.

Proven ability to conduct business analysis in a complex business environment. Discretion: Impact: Contributes to the completion of specific programs and projects. Failure to obtain results, reaching erroneous decisions or making recommendations would typically result in serious program delays and considerable expenditure of resources. Interacts frequently with inter-organizational personnel and external customers. Represents the organization by providing solutions to difficult technical issues associated with specific projects. Demonstrated ability to prepare reports to identify issues, discuss options and recommend actions. Independently determines and develops approaches to solutions. Receives general direction for work that is reviewed upon completion for adequacy in meeting objectives.

Liaison:

Demonstrated effective written and oral communication skills that facilitates interaction between IT team members and key internal and external customer/stakeholder groups and users. Typical Education/Experience: IT degree (or similar) and typically 2-5 or more years' related work experience or an equivalent combination of education and experience. Other specific criteria: The ability to undertake adhoc tasks out of hours and available to be rostered for on-call duties when required. Ability to obtain a Defence Security clearance to SECRET or above. Desirable criteria Demonstrated knowledge business systems and applications used across a large and complex business environment especially withing an Engineering process type organisation. Project co-ordination and/or project management experience. Experience or qualification in PLM system for example eMatrix or Enovia. Experience in C/C++ programming and Java an advantage. Certification or knowledge of ITIL processes.

8 BEHAVIOURAL COMPETENCIES
Employees at Boeing Defence Australia are to demonstrate and perform the following competencies as outlined in the Boeing 2016 Values: Leadership Creating a vision for others and having the power to translate into a reality and sustain it. Recognising the expertise and potential of others and knowing how and when to use it to reach the vision. Having the wisdom and humility to request help and learn from others.

Position Number Assigned by Human Resources (Mandatory): TM-BDA-012/Issue 08/16 Nov 2011/PR-BDA-233

In printed form, this is an UNCONTROLLED document.

Boeing Defence Australia Position Description

Integrity Acting in a fair, honest and straightforward manner when dealing with others; honouring commitments; being trustworthy; taking responsibility for failures and sharing credit for successes; using appropriate discretion and being sensitive to confidentiality; demonstrating high ethical standards. Delivering products and services that consistently meet or exceed expectations with little or no rework required. Using metrics and tools to manage quality and identify root causes. Striving for continuous quality improvements Building long-term relationships with internal and external customers by understanding their current and future needs. Meeting commitments to customers on time and keeping them informed. Seeking and using customer feedback Establishing and maintaining long-term relationships based on mutual trust, respect, and understanding. Facilitating interpersonal interactions through diplomacy and consideration. Contributing to team goals and working to create a cohesive team environment. Encouraging participation and cooperation within and between teams. Understanding the business value of diversity. Seeking multiple perspectives. Recognising and using the contributions of individuals from diverse backgrounds. Interacting effectively with individuals who differ in terms of technical skills and demographic attributes. Effectively participating in accomplishing team goals. Encouraging learning from one another. Creating group cohesion. Giving and seeking specific constructive feedback. Working effectively with other work groups. Valuing the contributions of others. Involving others in decisions that affect them. Supporting an organisations public ima ge and community standing. Being committed to the long-term success of an organisation by placing the organisations needs ahead of ones own. Taking responsibility for the health and well -being of the organisation, environment, and broader community. Our business must produce a profit, and we must generate superior returns on the assets entrusted to us by our shareholders. We will ensure our success by satisfying our customers and increasing shareholder value

Quality

Customer satisfaction

People working together

A diverse and involved team

Team Work

Corporate citizen

Enhance shareholder value

Position Number Assigned by Human Resources (Mandatory): TM-BDA-012/Issue 08/16 Nov 2011/PR-BDA-233

In printed form, this is an UNCONTROLLED document.

Boeing Defence Australia Position Description

A proven experience and commitment to demonstrating the Boeing 2016 Values will support the Boeing Defence Australia Limited culture of: Ethical Happy, supportive and safe Unified One Boeing Defence Australia Limited Trusting and inclusive Innovative and continuously improving Empowered Intolerant of bad behaviour Fully engaged Passionate about Boeing Defence Australia Limited Customer Focussed Supportive of work and life balance.

ENVIRONMENT, HEALTH & SAFETY

Employees at Boeing Defence Australia will undertake all activities in a manner that prevents harm to the environment, through the use of appropriate control mechanisms. Employees will support the companys commitment to protect the environment for present and future generations.

Employees at Boeing Defence Australia will complete all activities in a manner that ensures the safety of the employee and others in the workplace, and comply with all safety procedures, striving for continuous improvement in safety performance.

10

PHYSICAL REQUIREMENTS
Boeing Defence Australia specific site positions will have physical requirements which are applicable. Physical requirements are outlined by the recruitment manager in consultation with the Occupational Health & Safety Department. A formal assessment of the physical requirements will need to be completed through the Occupational Health & Safety Department for specific roles which would then reflect into the position description.

Position Number Assigned by Human Resources (Mandatory): TM-BDA-012/Issue 08/16 Nov 2011/PR-BDA-233

In printed form, this is an UNCONTROLLED document.