GUIDE

RESEARCH DESIGNS & STANDARDS ORGANIZATION
Manaknagar, Lucknow 226011
Document No: QC-G G-7.1-1 Document Title : General Guidelines for vendor development .
1.0 Amendment History:
S. No. 1. Amendment Date 101/09/2010 Version 1.0 Reasons for Amendment First issue under new documentation system for ISO 9001:2008.
AIE/QAC/GFN Prepared By:
Director/QAC/Mod. Issued By:
Printed: 1-Oct-10 Page 1 of 42
Copy controlled only when viewed on the RDSO ISO Cell Website. Local/printed copies permitted, but are uncontrolled. Check controlled copies before use.
ISO9001:2008 Document No: QC-G-7.1 -1 Document Title: General guidelines for vendor development
Version No: 1.0
Date Effective: 30/09/2010
2.0
Purpose :
This guideline is based on common guidelines for vendor development /vendor registration (multi-sourcing) of items allotted to RDSO by Railway Board and guidelines issued by ISO Cell RDSO. The purpose is to specifically define the common guidelines for vendor approval/vendor registration (multi-sourcing) of items enlisted in Annexure-I allotted to Quality Assurance Civil Directorate of RDSO.
3.0
Scope of Application
This shall be applicable for initial capability assessment, periodic reassessment for extension of approval, up-gradation, down-gradation, deletion, restoration, quality audit / inspection etc. of vendors and maintaining their approved list. In addition to this, Itemspecific guidelines, listed as Annexure-II shall also be applicable for the respective item. In case of any variation between the procedure/provision given in this work instruction and that in the Item-specific guidelines, the latter shall prevail. The competent authority wherever referred to in this document shall mean Executive Director, Quality Assurance Civil Dte..
4.0
Procedure / Details Procedure/details is annexed.
5.0
Referenced Documents:
Documents issued by ISO Cell/RDSO under following nos.:
S.No. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
Document No. QO-D-7.1-5 ver.1.0 QO-D-7.1-6 ver.1.0 QO-D-7.1-8 ver.1.0 QO-D-7.1-7 ver.1.0 QO-D-7.1-9 ver.1.0 QO-D-7.1-10 ver.1.0 QO-D-7.1-11 ver.1.0 QO-D-7.1-12 ver.1.0 QO-D-7.1-13ver.1.0 QO-D-7.1-14ver.1.1
Document Name Vendor application for registration Vendor application process Vendor registration EOI Vendor relaxation of registration requirement Vendor list Vendor sample type testing Vendor change in approved status Vendor change in vendor entity Vendor renewal Vendor registration schedule of charges
6.0 7.0
Referenced Documents of External Origin

None.
Associated Records
None.
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8.0
Responsibility and Authority

Activity Responsible Approver Supporting Consulted Informed
Creation, maintenance of this document Compliance of directives contained in this document Requirement of deviation from this directive
Director/ QAC
ED/QAC
DD/XEN/AIE/ ARO
ISO Cell
All approved vendors/copy holders through website.
DD/XEN/AIE /ARO
Director/ QAC
Respective staff
Director/ QAC
ED/QAC
9.0
Abbreviations DG Sr. ED MR DQAC QA QAC ED/QAC RDSO DD XEN AIE ARO QAP STR ITR
Director General Senior Executive Director Management Representative Director QAC
Quality Assurance. Quality Assurance Civil. Executive Director/Quality Assurance Civil Research Designs & Standards Organisation Dy. Director Executive Engineer Assistant Inspecting Engineer. Assistant Research Officer
Quality Assurance Programme Schedule of Technical Requirements Internal Test Results
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Annexure
1.0 DEFINITIONS Vendor: is a firm, which manufactures and supplies item(s) to Indian Railways. TEMPORARY DE-LISTING: This is synonymous with temporary withdrawal of approval. Any delisting /deletion /withdrawal that can be restored without following the process laid down for fresh approval is temporary delisting. It may be attracted due to overdue reassessment or a process of corrective action arising out of complaints, consignee end checks, major non-compliance of approved QAP or infrastructural deficiency etc. DE-LISTING: The vendors de-listed on account of obsolescence, closure of business, unsuccessful reassessment, black listing etc., may be approved again only as fresh vendors (if not permanently black-listed). The names of such firms will be permanently struck off the Vendor list. 2.0 Vendor application for fresh registration 2.1 Vendor Approval Guidelines :Quality Assurance Civil Directorate shall undertake the work of fresh registration/ approval of vendors and other activities related to vendor approval, for all the items listed in Annexure-I, as per instructions received from Railway Board. Quality Assurance Civil Directorate develops vendor for P-Way Items based on Guidelines from Railway Board. As there is a ceiling on number of Vendors to be developed for different P.way Component, hence Vendors seeking registration for any of the items shall first approach RDSO and obtain Administrative Clearance /Go Ahead for setting up of infrastructure and being developed as Vendor for particular Pway Item. 2.2 Provision of application form and other documents: After obtaining Go ahead, Vendor seeking registration for any of the items shall collect latest version of General guidelines for Vendor Development and application form, latest version of all the Item-Specific Guidelines, relevant Drawings and IRS specification for that item from QA Civil directorate of RDSO on payment of requisite charges as specified (This is applicable even to those vendors who are in possession of developmental/ educational order from Railway Board/zonal Railway. Proof of having purchased these documents shall be checked and reported by RDSO official visiting the firm for assessment/reassessment/ inspection. 2.3 The validity of application form from the date of purchase shall be six months. If the firm does not apply within 6 months of the purchase of the application form QC-F AIE/QAC/GFN Prepared By: Director/QAC/Mod. Issued By: Printed: 1-Oct-10 Page 4 of 42
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7.1-1(Annexure-VIII), the firm will have to purchase the new registration from afresh. 2.4 Vendor Registration form and General Guidelines for Vendor Development is available on RDSOs web site www.rdso.gov.in. which can be download by any vendor seeking fresh registration. The payment for these documents, if any, is to be made at the time of submission to RDSO. However, drawings and specifications are to be obtained in physical form on payment, as applicable. Alternatively, the drawings and specification can be downloaded from RDSOs website after making necessary payment. The vendor can also apply online following link at RDSO website. An undertaking by the firm should be submitted that the contents of General Guidelines for Vendor Development have been read & understood by their firm and their firm agrees to abide by the stipulations laid therein. The initial assessment charges for fresh registration, cost of guidelines, specifications & drawings are laid down in reference 10 and appended as Annexure-III. Mandatory Declarations by Vendors: The following declarations shall be submitted by the applicants. These declarations shall be a part of the vendor registration application form. 2.6.1 Undertaking for infringement of IPR All the specifications issued by RDSO shall include a requirement of undertaking to be signed by Vendors on INFRINGEMENT OF PATENT RIGHTS. The undertaking shall be as under: Indian Railways shall not be responsible for infringement of patent rights arising due to similarity in design, manufacturing process, use of similar components in the design & development of this item and any other factor not mentioned herein which may cause such a dispute. The entire responsibility to settle any such disputes/matters lies with the manufacturer/ supplier. Details / design/documents given by them are not infringing any IPR and they are responsible in absolute and full measure instead of railways for any such violations. Data, specifications and other IP as generated out of interaction with railways shall not be unilaterally used without the consent of RDSO and right of Railways / RDSO on such IP is acceptable to them. 2.6.2 Declaration of confidentiality of submitted documents While submitting a new proposal/design, vendors must classify their documents confidentiality declaration, such as This document and its contents are the property of M/s XYZ(Name of the vendor) or its subsidiaries. This document contains confidential proprietary information. The reproduction, distribution, utilization or the communication of this document or any
AIE/QAC/GFN Prepared By: Director/QAC/Mod. Issued By: Printed: 1-Oct-10 Page 5 of 42
2.5
2.6
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part thereof, without express authorization is strictly prohibited. Offenders will be held liable for the payment of damages. Indian Railways/RDSO is granted right to use, copy and distribute this document for the use of inspection, operation, maintenance and repair etc. 2.7 Prerequisite for application All applicant shall poses the following pre-requisite : 2.7.1 ISO9001 Certification Vendor should possess valid ISO 9001 certificate for his works address, covering the items for which he seeks registration with RDSO. Items which are being developed exclusively for Railway purposes may be outside the scope of ISO: 9001 certification during the developmental stage. However, the vendor should be certified to ISO: 9001 and the concerned item included in the scope of this certification before vendor approval is granted. Further, it shall be ensured that the certifying body which issues the ISO: 9001 certificate is accredited by an accreditation body that is a part of the International Accreditation Forum (IAF) under the Multilateral Recognition Arrangement (MLA). The list of all such accreditation bodies is available at the IAF website at: http://www.iaf.nu. 2.7.2 Digital Signature: The vendor should possess valid digital signature and shall submit certificate issued by certifying authority which shall contain following details: i) Name of the Certifying Authority ii) ID of the holder of Digital Certificate iii) Date of issue of Digital Certificate iv) Validity of Digital Certificate b) It is mandatory for all the vendors to obtain digital signature certificate and get registered with IRPES at www.ireps.gov.in. 2.8 Acknowledgement of receipt: The vendor shall be given an acknowledgement of receipt of application. Incomplete Application: Application found incomplete shall be returned/not accepted. Online systems for vendor registration application and processing : On line application can be submitted by vendors as per the directives contained above and related documents following the link at RDSO website www.rdso.gov.in.
2.9
2.10
2.11 The QAP to be submitted by the vendor in duplicate (along with the application form for registration) shall cover the following aspects a. Organisation Chart emphasizing Quality Control set-up. b. Qualifications of key personnel and officials deployed in Quality Control Cell.
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c. Process Flow Chart indicating process of manufacture for an individual product or for a family of products if the process is same. d. Quality Assurance System Inspection & Testing Plan. This shall cover the following: Incoming material Process control Product control System control Gauging scheme in the format for each operation gauges shall be mentioned, if used. e. Stage inspection detailing inspection procedure, inspection parameters, method of testing/test procedure including sample sizes for destructive and non- destructive testing etc The generalized format for covering the information under d, e shall be as below: Subject/ Product/ Process Sample Parameters size & its for inspection frequency of inspection Mode of Acceptance inspection/ limits/Criteria/ equip. specified Value used Rejection details Reprocessed/ Scraped
f. QAP covering all the information as asked above under item a to g must be given in the form of single document indicating name of the firm and page no. x of y on each page. Each page shall be signed by QC incharge. g. The approved QAP must be a controlled document and a quality record of ISO quality control system of the vendor. A certificate to this effect shall be provided along with the QAP by the vendor.
3.0 3.1
Fresh registration application processing : Technical Screening & Clarifications Application once received in duplicate shall be scrutinized in detail. Application shall be checked-up for adequacy in respect of the information sought. Any information considered unsatisfactory shall be pinpointed. A technical screening shall be done at this stage to establish whether on the basis of information supplied regarding infrastructure & manufacturing practices, QAP etc., firm can be considered for a visit for assessment of its capability. Any clarification to be sought from the firm shall be pinpointed at this juncture and communicated to the firm in writing. Acceptance of application If the firms application is accepted for further processing after scrutiny, the firm will be intimated about the status.
3.2
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3.3
Rejection of application If on the other hand, firms application has been rejected for further processing, firm will be intimated accordingly. While communicating the rejection, the firm shall be informed about the deficiencies. Once the rejection of application is communicated, the case can be reviewed for consideration of approval with the permission of Directorate Head, if the firm reports complete compliance within six months from the date of marking communication for rejection. If the firm fails to report complete compliance within the above-mentioned period, it shall be asked to apply afresh to RDSO. Visit to firms premises After the acceptance of application, nominated RDSO official(s) shall visit the firms premises for STR verification and capability assessment. Visit of manufacturing works by an officer is mandatory for cases of fresh registration of vendors. Capability Assessment Report Once the official is nominated for capability assessment, the application form & relevant documents shall be given to the nominated official. The duly completed inspection and capability assessment report on the standard format shall be submitted to the directorate head with recommendations. Approval of gauges and internal development After satisfactory capacity assessment the firm shall also be advised to submit two sets of inspection gauges along with gauge approval charges, as applicable, for approval by RDSO. The gauges shall be stamped with the firms initials and marked set-I and set-II. The gauges shall also clearly bear the firms name and initials allotted by RDSO. For procedure of approval of gauges, refer Para 18.0. After approval of inspection gauges, the firm will be required to undertake internal development and to submit internal test report (ITR) of the product, selected at random from their trial production, for scrutiny by QAC Dte. In case, ITR submitted by firm is found satisfactory, the firm shall be advised to deposit sample drawl and testing charges and action be taken as per Para 3.7. In case the ITR is not found satisfactory, the firm shall be asked to improve upon the quality and resubmit the ITR for scrutiny. If the ITR is found unsatisfactory a second time, the firm shall be allowed to resubmit ITR of the improved product only after six weeks.
3.4
3.5
3.6
3.7
Test Sample and Charges If ITR of the product submitted is found satisfactory, samples shall be drawn at random from the production undertaken in the presence of nominated RDSO officials. The samples thus drawn shall be submitted to RDSO along with necessary charges in the form of Demand Draft in favour of Executive Director (Finance), RDSO, Lucknow for various tests.
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3.8 Testing of samples All the required tests as per the specification shall be conducted on the samples of the product and shall be treated as one round of testing. For the other chance, all the tests shall be conducted again as above and so on. The samples shall be tested as per the specified scheme and if found satisfactory, the vendor shall be accorded approval provided all other relevant conditions are fulfilled. In case of sample failure in the first chance, the results of parameters found nonconforming to specification would be intimated to the vendor. If the vendor requests in writing to re-offer the improved samples for second round of testing, the vendor after taking adequate corrective action to improve the product, shall inform in writing, mentioning the technical corrective steps taken and submit the ITR of the improved product within six months from the date of advice of failure. Having been satisfied with the steps taken by the vendor and the ITR, the sample shall be drawn at random from the production undertaken in the presence of RDSO official for re-testing along with testing charges, wherever applicable. If these samples fail, normally the case shall be closed. However, upon written request of the firm, the competent authority may decide whether development of the particular item with the firm may be continued by giving one last chance to re-offer samples along with charges and fresh ITR or not. 3.9 Management of test samples The procedure for test sample management has been laid down in the relevant specification, Item specific guidelines, work Instructions and policy files.
3.10 Non Conforming results or inadequate information If during scrutiny by nominated official, the information is not adequate and/or the test results are not conforming to the specifications, the vendor shall be informed accordingly. If some more information is required, the same may be collected and case processed further. 3.11 Approval by Directorate Head In case the information is in line with the requirements and test results are satisfactory, the case shall be put up to Directorate Head along with the Check Sheet for his approval.
Fresh registration shall be given in Part-II only. Depending on the nature of item, Part-II status may be given after ensuring : Minimum Infrastructure and adherence to QAP Satisfactory test of product prototype. In case a developmental order is required prior to inclusion in Part-II one of the consignee may be advised for necessary action.
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3.12 Duration of fresh registration Fresh registration shall normally be given for a maximum period of 2 years, ending on the last day of the 24th month. 3.13 Approved copy of QAP While communicating the fresh registration to the vendor, the approved copy of QAP (Quality Assurance Plan) shall be sent to the vendor for implementation, duly stamped as approved. The QAP shall be for the products for which the firm is approved. Review/ upgradation of QAP The QAP shall be approved by the officer nominated for capability assessment or nodal officer as the case may be. This will be subject to review/ Upgradation by RDSO in the light of fresh data & experience. Status of vendor on website The status of vendor registration (i.e. Vendor under development) is displayed on RDSO Website www.rdso.gov.in and is updated monthly. Vendor registration expression of interest
3.14
3.15
4.0
4.1 Condition of calling EOI The following are specific condition when an EOI shall be called: 4.1.1 Less than three vendors for a given item Regular Expression of Interest shall be published in newspapers (preferably on three monthly basis) for all approved items having less than three vendors. All developmental items shall also be listed in these EOI. For urgent developmental items, separate EOIs shall be called when required. 5.0 5.1 Relaxation of registration requirement Relaxation for vendors approved with Railway Production Units: Based on the experience of RDSO, it is found necessary to provide for a simpler procedure of registration in respect of vendor approval of items transferred from the purview of Production Units (PUs) to RDSO. A vendor approved by a PU for an item transferred from the purview of the PU concerned to RDSO, may be exempted from the above procedure for registration, subject to the condition that the approval category of the vendor and the date of approval shall be remain same as that listed at the PU concerned on the date of appearance in the RDSO vendor directory.
6.0 Vendor List/ Master list of approved vendors: 6.1 Publication of list
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Quality Assurance Directorate (Civil) shall maintain a master list of approved vendors for items listed at Annexure-I. This vendor list shall be issued twice in a year i.e. as on 1st of January and 1st of July every year. 6.2 Validity This vendor list shall be a controlled document, to be issued as per the mailing list attached as Annexure-IV. The list shall be valid for six months from the date of issue. 6.3 Changes during intervening period Changes in the intervening period shall be advised to the copyholders of the vendor list through amendments to the vendor list to be issued at the 1st of every month. However, fresh approval/ Upgradation/ downgradation /delisting to be advised to vendors & copy holder immediately. 6.4 Identification and versioning All amendments shall bear continuous serial numbers for traceability. The item wise vendor list shall contain the name of the firm along with its office address and works address, as per the category of approval in Part-I or Part-II. Approval of a vendor shall be valid only for that particular location of works. Wherever possible, the vendor list shall have details of vendor production capacity. Other details may include Drawing and Specification Nos., Inspection and controlling authorities and details of temporarily delisted vendors. Display of vendor status on the website The vendor list shall be displayed on RDSO website and periodically updated every month by correction slip. RENEWAL OF REGISTRATION Validity of registration The name of vendor shall continue in the approved vendor list till such time there is no change in Bill of Material, Plant & Machinery, QAP etc. or for a period as specified below: Registration Fresh registration Renewed registration(2nd and subsequent) Duration of Validity Valid for a period of two years. Valid for a period of three years.
6.5
6.6 6.7
6.8
7.0 7.1
7.2
Responsibility of vendor
7.2.1 During the validity period the vendor will immediately bring into the notice of RDSO the full technical details of any changes about Bill of Material, plant & machinery
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and Quality Assurance Plan for which the responsibility lies with the approved vendor. In case the approved vendor fails to comply with the above provision, his name may be deleted/temporarily withdrawn from the approved vendor list. In case of temporarily withdrawal of approval, the case shall be taken up for renewal of registration. 7.2.2 It will be the primary responsibility of firm to approach RDSO for renewal of registration along with requisite Proforma information, before expiry of the validity and no separate intimation shall be issued to the firm. For renewal of registration the vendors shall submit the application to RDSO on standard format as given in the Item Specific Guidelines for a particular item. The date of application shall be considered from the date of receipt of application at RDSO. 7.3 Deterioration of performance At any time during the period of approval of the vendor, depending upon adverse feedback from user Railway(s)/PUs or deterioration in FRCPY/MTBF of the equipment, and any other compelling reason which comes to light, the concerned unit officer may re-evaluate the performance including QAP, Manufacturing facilities and Bill of Material for further continuance/ withdrawal of the approval. In case any discrepancy is observed, the case shall be taken up for renewal of registration. Assessment charges for renewal of registration No charges shall be levied /collected from the vendors as assessment/application charges, for renewal of registration.
7.4
7.5 Form for renewal of registration The vendor renewal application form is available in Item Specific Guidelines of that item. The Item Specific Guideline and General Guidelines for Vendor Development are available on RDSO website and they may be downloaded by vendor seeking renewal. 7.6 Renewal of registration of firms shall normally be carried out by an official of the Dte. not below the rank of AIE. Under circumstances where there is non-availability of such official or the official is required to remain in office for certain important works, the Competent Authority may direct an inspector level official to carry out the reassessment on experiencing the urgency.
7.7 However, RDSO officials have the discretion to visit firms premises for checking the capability of the firm & conducting tests on product quality at any time irrespective of validity of the current approval. Refer Para-19 for dealing with such cases. Samples can also be picked up from manufacturers premises/field/ consignee depot for testing in RDSO/ independent lab. to ensure supply of quality material as per specification (Refer Para-20). 7.8 Wherever applicable, reassessment process will also include the checking and approval of inspection gauges. The Gauges wherever required shall be submitted three months in advance of date of expiry of approval by RDSO. Non approval of
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Gauges in time may lead to stoppage of production and inspection and onus for the same lies with the firm. For procedure of approval of gauges refer Para 18. 7.9 Application once received in duplicate shall be scrutinised by the nominated official. Application shall also be checked-up for adequacy in respect of the information sought. A technical screening shall also be done at this stage to establish whether on the basis of information supplied regarding infrastructure & practices, firm can be considered for a visit for assessment of its capability. Any clarification to be sought from the firm shall be pinpointed at this juncture. After compliance of the deficiencies pointed out to the firm, the firm can be considered for assessment/inspection.
7.10 Fresh product sample testing shall be necessary whenever there is a major change in design, manufacturing process or specification at the instance of RDSO. This testing shall normally be done in firms premises. 7.11 The capability assessment shall be followed by type testing of the product wherever necessary in accordance with the specifications. Samples shall be tested at RDSO, only if prescribed in the specifications; otherwise, the testing shall be done in firms premises, duly witnessed by RDSO representative. If any test facility is not available in RDSO as well as firms premises, such tests can be done at outside test laboratories also, at specifically identified laboratories, for which the testing charges will be paid by the firm on actual basis. The type of test and the outside lab shall be individually decided by the Directorate Head in every such case. Test sample management shall be in accordance with the relevant specification, Item specific guidelines, work Instructions and policy files 7.12 In case where sample preparation is largely dependent on Railways Purchase Order and the firm does not have purchase order at the time of reassessment, the validity of its registration can be extended after satisfactory assessment of the infrastructure of the firm. However, such approvals shall be subject to the condition of inspection & passing of specified number of samples of the product by RDSO. The firm will start regular production and supply only after inspection and passing of. Specified number of samples of the product by RDSO. The responsibility for sending the call for RDSO inspection shall lie with the firm. While conveying approval to such firms this aspect shall be clearly mentioned in the approval certificate issued to them.
7.13 The vendors last performance shall be reviewed in accordance with laid down procedure by the nominated officer for assessment/inspection. The reassessing officer shall prepare an reassessment/inspection report including the test results if samples are cleared in firms premises or RDSO lab results (as applicable) and put up the same with his recommendations for approval along with check sheet to Directorate Head. The copy of the revised QAP, if any shall be stamped, as approved by reassessing official not below the rank of AIE, shall be given to the vendor for implementation, along with certification of approval. In case of vendor
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approval by QA Directorates, technical help of Design Directorate may be sought for scrutiny of QAP, if required. 7.14 In case deficiencies are observed during reassessment of the firm, action amounting to temporary delisting can be initiated against the firm till the corrective action/ improvement is undertaken by the firm and inspection and production of the product shall be stopped and purchasing as well as inspecting agency shall be informed accordingly. If the firm fails to overcome the deficiencies within one year of temporary delisting, it shall be finally delisted. The firm, if it so requests, can reoffer for drawl of the samples after carrying out necessary improvement within three months from the date of issue of letter communicating failure. These samples along with inspection charges shall be collected for confirmatory tests by RDSO. This testing shall normally be done in firms premises. In case, these samples also fail in the confirmatory tests, the firm shall be delisted/downgraded depending upon the seriousness of the case and all concerned shall be advised. In case, these samples pass the confirmatory tests, the firms status shall be restored and approval for extension shall be given as per Clause 7.1 above.
7.15 It shall be the responsibility of the firm to submit the application form for renewal, within the validity of its approval. The validity of approval & the clause regarding firms responsibility to apply for renewal within the validity of approval, shall be communicated in the certificate of approval issued to the firm by RDSO. 7.16 When the firm applies for renewal of registration within the validity of its approval, the name of the firm shall continue in the approved Vendor List with the same status, till such time the status is decided in the renewal case. 7.17 When the firm fails to apply for renewal of registration within the validity of its approval, the name of the firm will be temporarily delisted from the vendor list. If the firm applies for renewal within six months of expiry of validity of registration, the renewal case shall be processed and the firms name will be considered for inclusion in the vendor list only on finalization of the renewal case. If the firm fails to apply for renewal within six months of expiry of validity of registration, its name will be finally delisted from the vendor list. 7.18 If less than five vendors are available for the item, the vendor will be given a grace period of three months to apply for renewal, before the above action (Para 7.17) is initiated. In cases where firm has applied for renewal of Registration within validity, but the firm fails to get reassessment completed within reasonable time once the officer is deputed for the same, the firm may be temporarily delisted/ delisted. The status of Vendor Renewal is posted on RDSO Website www.rdso.gov.in.
7.19
7.20
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7.21
APPROVAL OF QAP DURING RENEWAL OF REGISTRATION
7.21.1 The vendors shall submit the QAP in duplicate for re-approval incorporating the changes if any made since last approved QAP. The changes are required to be made in case of any of the following: Change in Quality Control Organization Set-up. Change of officials working in Quality Control Organization. Change in machines, which may affect the process/method/mode of production. Change of conventional machines by CNC machines. Change in control over incoming material such as Inspection Criteria Change in control over process. Change in control over product. Change in control over system. Addition of any corrective action taken to improve the system by the vendor Alterations suggested by RDSO in the intervening period since last approval of QAP. Any up-dation of specification. Any up-dation of infrastructural requirements.
7.21.2 The approved QAP must be a controlled document and a quality record of ISO quality control system of the vendor. A certificate to this effect shall be provided along with the QAP by the vendor. 8.0 Type testing of samples during fresh registration and renewal of registration: 8.1 Sample lot At the time of fresh registration the firm shall be asked to manufacture a sample lot as per the specification. In case of renewal of registration, the sample can be picked up from the lot under manufacture/ready depending on item. 8.2 Testing Charges Testing charges shall be levied as per the schedule of charges given in Annexure-III. 8 .3 Failure in type test If the sample fails in type test the test value of the result for parameters, which have been found non-conforming to the specifications, shall be intimated to the vendor. However, it shall be ensured that the vendor has already deposited the testing charges as applicable. Request for retesting If the vendor desires to further offer the sample for re-testing, he may do so only after taking adequate corrective action to improve the product especially for the parameters, which were found non-conforming. The vendor shall inform in writing the technical corrective steps taken by him, to RDSO.
8.4
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8.5
Re-testing Having been satisfied with the steps taken by the vendor, the vendor shall be asked to offer samples for re-testing. Firm shall submit internal test result prior to visit of the inspecting officer to their premises. The RDSO official will pick up sample and seal the samples from a lot already in the store or manufactured in his presence as per requirement of RDSO for retesting. The sample shall be re-tested for all the parameters again as per the specifications. Testing charges for re-test shall be payable by the firm in advance. Failure in re-test In fresh registration cases,If there is no improvement & the samples are found nonconforming second time, the case is rejected & the vendor is informed accordingly. In case of renewal, a show cause notice is issued to the firm for delisting. The firm may be downgraded/ delisted by the Dte Head, after taking into account the availability of vendors & manufacturing capacity for the item. However, in exceptional cases, if there is sufficient justification to give a third chance, based on technical competence/ reputation of the firm, etc., a third chance may be granted by the Dte. Head.
8.6
9.0 UPGRADATION OF FRESH VENDORS FROM PART-II TO PART-I: 9.1 Prerequisite The vendors who are in Part II shall be upgraded to Part-I list only after compliance of all the following conditions a) The vendor has applied in writing to RDSO for Upgradation from Part-II to Part-I. Vendor shall apply to RDSO on Application form for Vendor Upgradation available on RDSOs website. b) The Vendor should have supplied minimum specified quantity for the respective item to Indian Railways. and which shall have i) To be in service for a minimum period of one year. Or ii) 15 months from the date of issue of last inspection certificate. c) Supply of minimum specified quantity to Indian Railways as specified in per Annexure-V. d) The vendor should possess a valid ISO 9001 certificate for his works address, covering the items for which he is registered with RDSO. e) The registration of the firm is valid. f) Service Performance-No adverse performance attributable to unsatisfactory quality/ workmanship of the product has been received from the field within specified period at the time of consideration for up-gradation. g) Samples collected from the field/consignee end, if any, has passed tests at RDSO / approved test lab as per approved procedure for the respective item. h) Implementation of RDSO approved QAP. i) In exceptional circumstances, where waiver to laid down conditions for up gradation of the firm is required, the same will require prior approval of DG/RDSO.
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After being satisfied with the above criteria, the approval for up-gradation from Part-II to Part-I shall be given from the date of approval by competent authority. 9.2 If the firm fails to comply with the criteria specified in Para 9.1 above, the approval shall continue in part-II list.
9.3 At the time of vendor up-gradation, the case for reassessment shall also generally be synchronized, which would facilitate reviewing the various requirements. However, if reassessment is not due during the period when up-gradation has become due, the competent authority may decide to consider the case for up-gradation, for which the firms visit may be arranged to verify the compliance of the QAP and capability. The competent authority may however decide to waive off the visit in case it is not considered necessary. 9.4 The status of Vendor Upgradation is posted on RDSO Website www.rdso.gov.in and updated monthly. 10.0 DOWN-GRADATION OF VENDOR FROM PART I TO PART II, TEMPORARY DELISTING & DELISTING OF VENDOR FROM PART-I / PART-II: 10.1 Prerequisite The vendors can be downgraded from Part-I to Part-II list/ temporary delisted or delisted from Part I or Part-II list by competent authority directly or via lower status in case of one or more of the below mentioned conditions considering the seriousness & nature of deficiencies and their effect on the quality of the product: a) Complaints regarding poor performance reported by Railways directly or through Railway Board duly verified by RDSO. b) Frequent non-conformities observed during regular inspection done by RDSO or any other agency. c) Major non-compliance of the approved QAP. Compliance on regular basis is to be verified by the inspecting agency. d) Inability to produce quality product as per specification during reassessment/ quality audit. e) Deficiencies /non-functioning of major machinery & plants affecting the quality. f) Expiry of validity of ISO certification of the firm or Withdrawal of ISO Certification of the firm by certifying agency. g) Premature withdrawal of support/collaboration by the collaborator. h) During course of time, if the specification is amended and the vendor is not upgrading/providing the additional requirements within a specified time frame. i) Major deficiencies found during random quality check as per para-19 dealing with the procedure for such cases. Major deficiencies found during quality audit /process audit and their non-compliance. j) Any other situation leading to adverse effect on the quality of product. k) The entire factory or part of it is reported closed/shut down/lockout/found nonexisting at the approved location. l) Information provided in the application is found to be incorrect.
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m) The vendor is black listed/or business dealing is banned by Govt. of India or its offices on communication by the Board. In such cases, no show cause notice to the firm is required. n) Non-conformities of samples picked up from consignee end (ref. Para20). o) Any other criterion adopted by the Directorate. 10.2 Notice and time bound reply Down-gradation/Delisting shall be considered after serving a show-cause notice on the firm seeking time bound reply normally a period of one month and considering the response of the firm to the notice. Duration of downgradation The down gradation shall be for a period of minimum one year. The down-gradation /deletion whenever done for poor quality /intention to defraud / cheat shall be covered by the provisions of Para 20.
10.3
10.4
10.5 Communicating downgradation Down-gradation/delisting shall be communicated in writing to the vendor. All concerned as per distribution of the vendor list, shall also be advised immediately. The certifying body who had issued the ISO: 9001 certification shall also be informed in writing through ISO Cell regarding down gradation/delisting of the vendor. 10.6 While communicating down-gradation, the vendor shall be asked to advise RDSO on the corrective & preventive action being taken by the vendor periodically. Such reports shall be considered at the time of up-gradation. However, during the period of down-gradation, if new shortcomings or reasons are noticed, the vendor may be delisted after serving show cause notice. 10.7 Deferment of renewal process The renewal of the vendor, if falls due during the process of down-gradation, the renewal application shall be pended till the final decision regarding down-gradation. Inspection of orders in process Inspection of material against purchase orders placed before the deletion of firms name from the approved list of vendors may be carried out in normal course as per extant policy/norms. Outright delisting The vendors can also be delisted directly from Part-I without recourse to Part-II, if sufficient reasons exist. Also new vendors, who are still in Part-II as a result of fresh approval, can also be delisted if sufficient reasons exist.
10.8
10.9
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11.0 RE-INSTATEMENT OF STATUS OF VENDOR (PENALISED AS IN PARA 10) 11.1 Upgradation (reinstatement) from Part-II to Part-I: (a) Penal action against the defaulting vendor shall be considered for review only after the vendor applies for the same. (b) Revival shall be considered only after a period of one year. (c) Verification if considered necessary by Dte. Head may be done by any means such as by doing quality audit, random testing of product, detailed investigation of failure cases, feedback of consignee, if any etc. (d) Samples collected from the field/consignee end, if any, pass tests at RDSO / approved test lab as per approved procedure for the respective item. (e) No adverse report of performance or quality of product from user Railway/organization is received. (f) Completion of penal action by Zonal Railway in case of consignee end (Ref. Para 20). The upgradation will be effective from date of approval of Dte. Head. 11.2 Re-instatement after downgradation /temporary delisting : a) Once the firm is delisted as a penal action, the firm shall be considered only when it applies afresh and the case shall be considered as for fresh approval. The vendor can apply afresh at any time after delisting but his case can be considered only after one year from the date of delisting as a case of fresh registration as per provisions of clause 2 above and shall be subject to the extant instructions of Railway Board. b) However, in case of downgradation /temporary delisting/ delisting of vendor only on account of not acquiring ISO certification, the firms status can be restored immediately after acquiring ISO certificate provided all other conditions are fulfilled. In such cases, the vendor shall be considered for restoration of status only when ISO certificate is acquired within one year from the date of downgradation /temporary delisting/ delisting. c) The cases of temporary delisting coming under the purview of delay in application for reassessment shall be dealt with as per provisions of clause 7.0 d) Once the firm is temporarily delisted on account of poor quality, the firm shall be considered for relisting as per the provisions of para 20. 11.3 Binding decision of Head of Directorate The decision of Dte Head regarding restoration of vendor in Part-I/Part-II after delisting shall be final.
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11.4
Case of delisted vendor In case any Vendor is permanently delisted, if considered for enlistment, it shall be required to go through the entire procedure of fresh registration for the item in question as per Para 2.1 including submission of all required information, irrespective of the procedure through which it was registered.
12.0 INCLUSION OF ADDITIONAL ITEMS: 12.1 Approval for similar product If the firm is already approved for a particular product and desires to supply some additional products, it shall be considered as a fresh registration case and the same procedure will be applicable as for fresh registration (Ref. Para 2.0).
12.2 However, if the firm desires to apply for approval of their firm for similar product i.e. for the same P. way item with a different drawing number requiring same QAP and machinery and plant (i.e. no additional infrastructure, plant, machine, testing facility is required) capability cum capacity assessment of the firm can be waived off by Directorate head. ED will have to ascertain that the firm has enough capacity to manufacture this item based on past record and no additional facilities in question would be required for manufacture of the item in question. 13.0 CHANGES IN NAME OF THE VENDOR 13.1 Request by vendor On receipt of request from the vendor for change of name, which is already on the approved vendor list, the same shall be affected after verification of the firms premises by the nominated RDSO official. The vendor shall submit the documents detailed in para 13.2 along with request for change of name. Scrutiny by RDSO If the RDSO official is satisfied based on scrutiny of documents like memorandum of article of association, list of tools, plants and machinery, undertaking by the new firm for liability of old firm, resolution by Board of Directors, Partnership deed etc., he will recommend for change of name of the firm and put up to Dte. Head for approval Name change due to bifurcation of work premises If change of name is done as a result of bifurcation of existing works premises, in addition to checking of documents as given above, reassessment will also be carried out by RDSO official before effecting the change of name of firm. Communication of name change The vendor shall be communicated that the change of name has been noted by RDSO. The changed name shall be advised to all copy holders of the vendor list.
13.2
13.3
13.4
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14.0 CHANGES IN WORKS ADDRESS OF THE VENDOR: 14.1 The vendor seeking change of Location will submit the application along with check sheet enclosed as Annexure VII. 14.2 On submission of information by firm on Annexure VII the same shall be scrutinized. After being satisfied, firm will be given go ahead for shifting to new location. However the production and inspection of the firm for the particular item will be stopped from date of granting above go ahead and remain so till such time firm is reassessed at new location and approved. 14.3 Once firm has shifted completely to new location, the firm will submit to RDSO compliance of following item and the nominated RDSO official shall verify the same a. b. c. d. e. f. g. h. i. Prior intimation to RDSO is available. The office establishment has been shifted totally. The Machinery & Plants have been shifted totally. The testing and laboratory facilities have been shifted totally. The approved QAP can be implemented as it is or more effectively in the new premises. Factory license, ISO 9001 certificate and SSI/NSIC certificate (if applicable) is available for new address. The name of the firm is same Certificate for power connection OR installation of generator of adequate capacity in the firm. The samples manufactured by the firm at the new premises have been tested by RDSO, as in reassessment cases.
14.4 Communication of change After scrutiny of the report, the acceptance in the change of address shall be communicated to the vendor, with the approval of the Directorate Head. The validity of the registration in such case shall not get affected. The status of approval (Part I /Part II) shall remain the same. 14.5 Partial shifting of works The procedure laid down in Para 14.1-14.4 shall also be applicable in case of partial shifting of work, i.e. in case a part of the operations are shifted from the old location to a new location. 15.0 ADDITIONAL WORKS SETUP BY APPROVED VENDOR: No approval for setting up of additional works for P.way component is being granted due to a ceiling on number of Vendors to be developed for different Pway Component as per policy guidelines from Railway Board. 16.0 Procedure to introduce new specifications / or change existing specifications STR/DRAWING/ PROCEDURE/ OR Any Other Aspect
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16.1 Communication to approved vendors and meeting for discussion on draft Whenever there is a change in procedure /STR or any other aspects having relevance in the manufacturing and quality of the product, the draft copy of the revised document shall be posted at RDSO website for suggessations from vendors/ other external bodies. A meeting to discuss the ramifications of changes proposed shall be convened by the respective directorate and all approved vendors should be invited for discussions. Minutes of such meetings shall be filed in the respective files by the responsible directorates. 16.2 Approval & Issue of revised documents The documents shall be finalized and issued after addressing all comments received against the draft documents and those recorded in the meeting minutes. Copies of the final revised & approved documents shall be given to the approved vendors free of cost. 16.3 Compliance to new requirements by the vendors The already approved vendor shall be required to comply with above mentioned changes on a written time-bound basis. However, the applicants seeking fresh approval shall be required to comply with all the changes before the approval is granted. 16.4 Exemption of testing charges in case of upgradation of specification Already approved vendors shall be exempted from paying the testing charges for tests conducted at RDSO in case of upgradation of Specification. 16.5 REVIEW OF QAP Revised QAP is to be submitted for approval in case of any of the following changes in Quality control /organization set up. a. Officials working in quality control organization. b. Machines which may affect the process/method/mode of production c. Control over the incoming material e.g. inspection criteria d. Control over process e. Control over product f. Control over system g. Addition in any corrective steps taken to improve the system h. Alterations suggested by the RDSO in the intervening period since last approval. RDSO can also ask for change in QAP in case of change of specification and improvements in infrastructural requirements. QAP shall be reviewed especially for the changes made in it. One copy of the QAP duly stamped and approved shall be given to the vendor.
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17.0 17.1
WITHHOLDING / SUSPENSION OF INSPECTION AND PRODUCTION Inspection and production at the vendors premises can be withheld/suspended in case one or more non conformities are observed / reported by user/inspecting agency depending upon the seriousness of the matter: i) ii) iii) iv) v) vi) vii) The Railways/user reports any adverse performance. Any critical manufacturing or testing equipment is under repair or is not giving the desired results. Deficiency/discrepancy is observed in implementation of the QAP. The vendor is not responding to the information asked for by RDSO, which affects the quality. Deficiencies are observed during reassessment/Quality Audit/Inspection of the firm. The vendor is not complying with any of the clauses of the specification as reported by Railways/user. The sample collected at consignee end fails to meet the laid down criteria.
17.2
The withholding/suspension shall be done with the approval of an officer not less than in JA Grade and shall be communicated to the vendor in writing. Once the vendor informs about the corrective action taken in line with the reasons for withholding/suspension of inspection and production, an RDSO official shall verify it. If the officer is satisfied with the corrective action taken, the inspection and production can be resumed after the approval of an authority not lower than the authority that stopped it. PROCEDURE FOR APPROVAL OF GAUGES Wherever applicable, the following procedure shall apply for approval of gauges: a. The vendor shall manufacture two sets of gauges as per the latest approved gauge drawings and after checking them internally, shall submit them along with internal check report on gauges and the gauge checking charges to RDSO. b. The gauges will be checked by RDSO officials and if approved the approval will be conveyed to the firm in writing. Then both sets of gauges shall be collected by the firm. The firm shall keep one set as master gauge and the other for inspection. For routine internal inspection, the firm will manufacture its own sets of gauges. c. If any of the two sets is found unsatisfactory, the firm will be intimated about the parameter/dimension in which the gauge has failed. The firm will be asked to resubmit the gauges after rectification of indicated defects in particular & overall correctness in general. Approval of gauges shall be given only if both sets are found satisfactory.
17.3
18.0
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d. If the firm desires to resubmit the gauges for checking and approval, they will submit them to RDSO along with the requisite gauge inspection charges. If gauges are found satisfactory, action as per Para 18 shall be taken. e. If the firm is still unable to get their gauges approved in above two chances, the third chance shall however be given as an exceptional case, depending upon the merits of the case, only with the approval of competent authority. However, if the firm fails to get their gauges approved this time too, the firm shall only be allowed to submit the gauges for approval after a specified period as mentioned in the letter conveying unsatisfactory gauges. 19. QUALITY AUDIT: Quality audit of various approved firms manufacturing critical safety items shall be carried out by RDSO officials of not less than the rank of AIE*. The availability and working condition of infrastructure, plants and machinery, testing facilities and checking of the product from the available lot if any, at the vendor's premises shall be done. Based on the discrepancies noticed during the quality audit, a conscious decision for deciding the exact punitive action like delisting, downgrading etc. shall be taken against the defaulting firms as per clause 10 above. * The Executive Director has the discretion of allowing an authority lower than AIE to carry out the assigned work. GUIDELINES FOR DEALING WITH THE FIRMS WHOSE SAMPLES HAVE BEEN PICKED UP FROM CONSIGNEE END / PRODUCT FAILURE HAS BEEN REPORTED BY RAILWAYS:
20
20.1 For ensuring that track components supplied by the approved manufacturers conform to the laid down specifications, samples of at least two firms each for ERC, GFN-66 liners, Metal Liners & GRSP shall be collected at random from consignee end every month. For other P. Way items like metal liners, SGCI inserts etc. samples shall also be collected at random from consignee end for testing in RDSO. The following procedure will be adopted: 20.1.1 Selection of depots, items to be sampled and Sampling Procedure: The nominated authority will approach a consignee depot, decided by DQAC, uninformed or as confidentially as possible. Unless ordered otherwise, they will decide the choice of the item(s) to be sampled on their own. If supplies of more than one vendor are available at the depot, it may be advisable to pick the most recent supplies for checks and/or, the vendor with largest supply made may be chosen. a) ERC, Metal Liners & GFN liners: i) The entire supply of ERCs or Metal Liners or GFN liners (as the case may be) received from one vendor at a depot shall be divided into lots as per the Inspection
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Certificates, as per original lot markings. Supplies of different lots and different ICs will not be mixed up at consignee end. ii) Any two bags of the same lot will be picked up on random basis for collection of samples for one set and their markings will be noted. iii)Only 4 (four) pieces will be picked up from each of the two bags, randomly. These eight pieces will constitute one set. iv)The whole process will be repeated on the same lot for collection of second set of samples. b) GRSP: i) The entire supply of GRSP shall be divided in lots as detailed in 20.1.1 a) i) above. ii)Any two boxes will be opened and 8(eight) pieces from each of the two boxes will be picked up and all 16(sixteen) pieces will be mixed together to make one sample set. The entire process will be random. iii) Similarly any other two boxes from the same lot will be opened and a second sample set of 16(sixteen) pieces will be collected. iv) The whole process may be repeated for supplies of other vendors.
20.1.2 Witnessing and documents to be submitted / collected: i) All sample collection procedure will be witnessed by the depot in-charge or his/her authorized representative. ii) The depot in-charge shall make the details of the contract, original Inspection Certificate, Name of the firm, Supplied Quantity, Drg. No. etc. available to the RDSO authority under his signature. These details may be sealed along with both the sets of the samples. A Proforma for collection of details at consignee end is enclosed as Annexure-VI. iii) If the samples are collected by the authority at any other point during onward transit to the end user, it will be the joint responsibility of the user depot and the sampling authority to arrange all the documentary details of the sample in order to confirm its original source. 20.1.3 Packing, sealing and custody of samples: i) The samples so collected and witnessed by the depot in-charges will be sealed in a bag or box. The seal of RDSO shall be affixed in such a manner that it is legibly identifiable to the sample opening authority later on. ii) The sealed samples shall be in custody of the depot in-charge till they are transported to RDSO and handed over to the nominated authority. 20.1.4 Opening and testing of samples: i) Opening: Samples will be opened by a person authorized for this purpose. The opening authority will collect all the accompanying documents and satisfy himself about their authenticity.
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ii) Testing of samples: Testing of the samples shall be organized within RDSO laboratories. However, if the competent authority so desires, the tests can be conducted at any other laboratory of repute. The discretion of the authority (RDSO) on this subject cannot be challenged. iii) The specific tests to be conducted are included in the Specifications for each individual item. The tests to be generally carried out on the sample sets are listed out. The competent authority has the option of either deleting some tests or including some other tests so as to verify compliance of samples with specifications. iv) For samples of GRSP whenever possible a time between vulcanization and consignee end testing may be up to 6 months and all tests must meet the acceptance value as specified in Indian Railway Standard specification for GRSP (6mm thick) for placing beneath Rails Serial No. T 47- 2006. 20.1.5 Acceptance of samples: The sample sets will be subjected to the tests as specified above. The tolerances for each parameter are also specified in the Specifications. Each violation of a laid down tolerance is either non-conformity or a defect. The rejection/acceptance criteria are available with QAC Dte. of RDSO. The samples will be dealt as a set, although they will be tested as individual pieces. 20.1.6 Dealing with second sample: If the first set of samples fails to meet the acceptance criteria as decided by RDSO, the second set of samples will be tested exactly in the same way as the first set only with a difference to witnessing of the opening of the sample in the presence of representative of the vendor firm. i) Witnessing opening: The information about opening of the second set will be communicated to the vendor to be present at the time of opening of the second sample either personally or through an authorized representative. ii) In the event of non-attendance by the representative of the firm to witness the opening of the sample, the sample will be opened by the designated authority in presence of an independent person not belonging to QA Civil Directorate. 20.1.7 Communication of results: In case the first sample passes the criteria laid down, no further communication will be required with any party. Normal correspondence may be made to inform if there is a non-conformity, so that, corrective action is taken by the firm. 20.2 CORRECTIVE AND PUNITIVE ACTION 20.2.1 Failure of first set: i) The firm will be advised by the RDSO to stop all further production. No inspection will be carried out till the testing of second set is done.
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ii)
The firm will also be informed to depute their authorized representative to witness the opening of the second set of samples on the appointed date and place. iii) The second set of samples will be opened and tested on the appointed date or later as per the convenience of RDSO. iv) Further course of action will be decided on the outcome of the results of the second set.
20.2.2 If the second set qualifies the acceptance criteria, no punitive action will be taken against the firm. However, the firm will be given a letter of warning and their production and regular inspection can be resumed by the authorities. 20.2.3 Failure of the second set: If the second set of samples also fails the specified criteria, the entire lot will be considered as failed and action shall be taken as per 20.2.4. 20.2.4 In the event of failure of both the sets of samples, the corrective action will be as detailed below. The firm shall be given reasonable time to submit representation if any. After scrutiny of test result and firms representation, if any following action shall be taken20.2.4.1 Part I Firms: (i) Depending upon gravity of test results, one of the following action will be taken: (a) The firm shall be downgraded to Part-II. The production and inspection of such firms can be resorted only after satisfactory quality audit. The firm can return to Part-I list only after completion of one year period from date of delisting, provided all other conditions are fulfilled. (b) Firm shall be temporarily delisted for 6 months from date of stoppage of production and inspection or three months from the date of issue of orders, whichever is later. After completion of period of delisting, firm shall be restored to Pt.II status only after satisfactory quality audit. The firm can return to Part-I list only after completion of one year period in part II provided all other conditions are fulfilled. The criteria for defining gravity of test result is available with QA Civil Directorate of RDSO. ii) A special quality audit of the firm shall be arranged either by deputing nominated official of RDSO or based on scrutiny of test results and production/quality control records. The list of non-conformities or deficiencies shall be given to the firm on the basis of special quality audit. The firm will submit corrective action taken and the Internal Test Report (ITR) of their product after rectifying the non-conformities and deficiencies, as pointed out in the special quality audit. On submission of compliance report and ITR, the firms premises shall be visited again by a Dy. Director/Director of RDSO to confirm whether the desired corrective action
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has been taken and if everything is found satisfactory, the production and inspection shall be allowed to resume. If the corrective action taken and the Internal Test Report (ITR), as submitted by the firm, are not found satisfactory, the firm shall not be given any more chance. Instead, the firm shall be de-listed for one year and status will be restored to Pt.II after one year of de-listing, if the ITR is found satisfactory and all other criteria are fulfilled. It will not, however, be taken as a fresh case.
20.2.4.2 Part-II firms: If the second sample fails, the firm shall be temporarily de-listed for a period of one year from date of stoppage of production and inspection or six months from date of issue of orders, whichever is later. Special quality audit will be carried out as detailed in 20.2.4.1 ii) above. If the firm is able to rectify deficiencies as pointed out in the technical audit and its ITR is found satisfactory, it shall be restored to Pt.II list after completion of period of delisting. If the corrective action taken and the Internal Test Report (ITR) submitted by the firm after one year are not found satisfactory, the firm shall not be given any more chance and it shall be de-listed for one year, i.e. one year temporary de-listing and one year de-listing. And once de-listed it can return to Pt.II list only after completion of one year of delisting, provided it has taken corrective action ITR is found satisfactory. It will, however, not be treated as a fresh case. 20.2.4.3 Once downgraded to Pt.II, the firm can return to Pt. I list only after completion of one year period, in Part-II provided all other conditions are fulfilled 20.2.4.4 Appellate Authority: The appeal against decision of directorate can be preferred to ADG/RDSO within 30days of communication of order. ADG/RDSO may review the case based on records in light of points of appeal. 20.2.4.5 Restoration of de-listed firms: The firms temporarily delisted due to failure of samples as tested under consignee end policy can be processed by RDSO for restoration as Part II Vendors on Vendors request after completion of minimum stipulated period of and two stage satisfactory quality audit as required under the policy. Regarding taking penal action, RDSO will intimate concerned Railway for taking action as per Penalty Clause in Para 20.2.6 The action regarding restoration of the firm as Part II Vendor will be independent of the penal action to be taken by the Railways. However Upgradation of such firms from Part-II to Part-I will be considered only after completion of penal action (Ref Para 20.2.6) by Railways in terms of Railway Boards policy Guidelines.
AIE/QAC/GFN Prepared By: Director/QAC/Mod. Issued By:
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20.2.4.6 Special Quality Audit of the firm: In case of failure of both the sets, a special quality audit will be conducted by the RDSO at the level of Dy. Director/Director*. Special Quality Audit of the de-listed firm shall normally be carried out within a period of 2 months after submission of corrective action taken and Initial Test Repot (ITR) of their product by the firm after rectifying all the deficiencies and nonconformities. * The Executive Director has the discretion of allowing AIE/ARO to carry out the assigned work. 20.2.5 Production and Inspection: a) Inspection of Product: After stoppage of production and inspection in the event of failure of first sample, material already produced prior to issue of order for stoppage of production/inspection may be inspected with bigger sample size than normal. Sample plan to be followed shall be approved by RDSO. For items being normally inspected by Zonal Railway/RITES inspection shall be carried out by RDSO whereas for items normally inspected by RDSO, level of inspecting official shall be raised by one level. b) During Temporary Delisting Till two stage quality audit is completed and RDSO is satisfied with the corrective action taken by the firm and about the quality control system, normal production/inspection in question shall not be allowed. However, after completion of two stage quality audit by RDSO and being satisfied with the corrective action taken by the firm in its manufacturing /quality control system, production and inspection of the track item in question may be resumed for completing supply of balance quantity against purchase order (s) in hand. 20.2.6 Penalty clause: In case the second sample fails, besides not making any payment for the entire material passed and supplied against the particular inspection certificate, a penalty equal to 10% of the cost of the material against the particular IC or Rs. 1.0 lakh, whichever is less will be imposed. Payment will not be released for the defective material irrespective of the fact that the material has been used or not. The firm will be at liberty to take away the rejected material on recovery of payment already made and effecting the recovery of penalty. The part material belonging to the rejected lot, if used in track, shall be removed from track and replaced with good material supplied by the same supplier against any other IC or any other supplier for the safety of the track. The cost of replacement of such rejected material will be on suppliers account.
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20.2.7 The firm will be solely responsible for its failure to supply standard material and the failure for timely supply due to stoppage of production and inspection will be on firms account. 20.3 Disclaimer: Clause 20.2.6 will be a part of the agreement between the Railway (consignor) and the vendor. The RDSO will not be a party to any contractual dispute that may arise due to implementation of all or any of the clauses of this procedure order. The agreeing parties may read this document carefully and seek clarifications from each other on any ambiguity. RDSO reserves the right to deal with any past cases in accordance with the directions of Railway Board being received from time to time, in so far as the maintenance of Master list of Approved vendors is concerned.
20.4 Failure reported by a railway and/ or detected through other sources: 20.4.1 Failure reports not accompanied by sample pieces may be investigated on the same lines as detailed above. 20.4.2 Complaints of Railways accompanied with samples will be investigated for that sample and if need be, further random samples may be tested. Where, violation of provisions in Para 10 is established, action may also be taken without any further investigation. 20.4.3 In majority cases of failure established against a vendor, corrective action to be taken will be in accordance with Para 20.2 above.
20.4.4 In more serious cases of violation, RDSO retain the right of delisting a vendor for a longer term or permanently. Provisions of this Para will not be invoked by an authority lower than ED, QA Civil, RDSO. 20.5 Repeat failure reports: In case a repeat failure is established against those firms who have already undergone one round of corrective action, permanent delisting may also be resorted to, without giving any more opportunity for improvement. GENERAL (a) All payments to RDSO shall be made in favor of Executive Director/Finance/RDSO, payable at Lucknow. (b) Vendors will inform Quality Assurance Directorate (Civil) of the changes in correspondence address, telephone no., Fax numbers & E-mail ID at the earliest. (c) As per the requirement, the inspection of the product shall be done by RDSO or other agencies as specified in the contract/purchase order. The quantity of material to be inspected by RDSO for a particular product initially before approval is given at Annexure - V. (d) Wherever prototypes are manufactured, the same shall be considered as sample.
21.
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ANNEXURE-I LIST OF ITEMS ALLOTTED TO QAC Dte. Of RDSO Sl. No. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. Item SGCI INSERT ELASTIC RAIL CLIPS-MK-III ELASTIC RAIL CLIP-J GFN-66 INSULATING LINER POLYTHYLENE DOWEL SINGLE COIL SPRING WASHER 6mm THICK GROOVED RUBBER SOLE PLATE GLUED INSULATED RAIL JOINT METAL LINER FIBRE GLASS CLOTH HTS BOLT & NUT GLUE 10mm THICK GROOVED RUBBER SOLE PLATE 5mm/25mm THICK NYLON CORD REINFORCED ELASTOMERIC PAD ALUMINO THERMIC WELDING TECHNIQUE/PORTION** FABRICATED CURVED SWITCH FABRICATED CROSSING CMS CROSSING IRS DESIGN OF SWITCH EXPANSION JOINT FISH PLATE FISH PLATES BAR Spring Setting Device for Overriding Switches
** Development of Vendors for this item is undertaken by Track Design Dte.
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ANNEXURE-II DETAILS OF DOCUMENTS

SN 1. 2. 3. 4. 5. 6. 7. GFN-66 liners Polyethylene Dowel ERC MK-III ERC-J Single Coil Spring Washer 6 mm GRSP 10 mm GRSP T-42-1988 T-47-2006 IRS Spec. 1989 RDSO/M&C/ RP/174/1992 RDSO/M&C/ RP/197/2003 (prov.) T-19-1994 IRS/T-46 T-I/66 & T-6/65 ITEM SPECN. NO. T-44-1995 Prov. 1997 T-31-1992 DRAWING NOS./ Category RDSO/T-3702, 3706, 3707 & 3708 RDSO/T- 3002 RDSO/T -3701 RDSO/T -4158 T -10773 RDSO/T-3703 & 3711 T-4158, 3709 T-5159, 5156, 5199 RDSO/B-1636, & 1636/1 RDSO/B-1636/ 1R2 Not applicable T-381/T-3705 a) Fish Plate b) Joggled fish Plate d) Combination Fish Plate c) Special Fish Plate 13. 14. Fish Plate Bar Fiber Glass Woven roving 360 Metal Liners HTS Bolts & Nuts Glued Joint T-I/66 & T-6/65 IS:113201985 & IS:112731992 Provisional 1995 M-IRS/T/10 24x140 mm IS: 1363-1967 - Manual For Same as item 12 Not applicable QC-G-7.1-28 Ver. 1.0 (Old doc. no. TDG 0028 Rev '0') ITEM SPECIFIC GUIDELINE NO. QC-G-7.1-5 Ver. 1.0
(Old doc. no.TDG 0005 Rev '0')
QC-G-7.1-5 Ver. 1.0(Old doc. no.TDG 0006 Rev '0') QC-G-7.1-3 Ver. 1.0 (Old doc. no.TDG 0003 & TDG 004Rev'0') QC-G-7.1-7 Ver. 1.0
(Old doc. no.TDG 0007Rev'0')
QC-G-7.1-8 Ver. 1.0

(Old doc. no. TDG0008Rev '3')
QC-G-7.1-15 Ver. 1.0

(Old doc. no.TDG 0015Rev '1')
8.
9.
10. 11. 12.
5 mm Nylon Cord Reinforced Elastomeric Pad 25mm Nylon Cord Reinforced Elastomeric Pad AT Welding SGCI Insert Fish Plate
QC-G-7.1-16 Ver. 1.0

QC-G-7.1-16 Ver. 1.0

QC-G-7.1-17 Ver. 1.0

(Old doc. no. TDG 0017Rev'1')
QC-G-7.1-2 Ver. 1.0

(Old doc. no.TDG 0002Rev'0')
QC-G-7.1-12 Ver. 1.0

(Old doc. no.TDG 0012)
QC-G-7.1-28 Ver. 1.0

(Old doc. no. TDG 0028 Rev'0')
QC-G-7.1-11 Ver. 1.0 (Old doc. no. TDG 0011Rev '0')
15. 16.
3738, 3740, 3741, 3742 T-504 to 549
QC-G-7.1-10 Ver. 1.0

(Old doc. no.TDG 0010 Rev'1')
QC-G-7.1-13 Ver. 1.0

17.
18. 19.
Glue a. 1:12/52 Kg switches
Glued Insulated Rail Joints (1998) IS:12994 - 1990

IRS-T-10
60 Kg Rail Section , 52 Kg Rail Section RT-4733
QC-G-7.1-9 Ver. 1.0

QC-G-7.1-14 Ver. 1.0

(Old doc. no. TDG 0014 Rev '0')
QC-G-7.1-18 Ver. 1.0

Version No: 1.0
SN
ITEM b. 1:12/60 Kg switches c. 1:12/60 Kg Fab. Crossing d. 1:12/52 Kg Fab. Crossing e. 1:8.5/52 Kg switches f. 1:8.5/60 Kg switches g. 1:8.5/60 Kg Fab. Crossing h.1:8.5/52 Kg Fab. Crossing i. SEJ/52 Kg IRS Design j. SEJ/60 Kg IRS Design
SPECN. NO.
DRAWING NOS./ Category RT-4219 RT-2580 TA-5269 (M) RT-4866 RT-4966 RT- 3010 TA 20105 RT-4160 RT-4165
ITEM SPECIFIC GUIDELINE NO. QC-G-7.1-18 Ver. 1.0 (Old doc. no. TDG 0020 Rev '0') QC-G-7.1-18 Ver. 1.0
(Old doc. no.TDG 0019 Rev '0')
QC-G-7.1-18 Ver. 1.0

(Old doc. no. TDG 0020 Rev'0')
QC-G-7.1-22 Ver. 1.0

20.
a. 1:12/52 Kg CMS b. 1:12/60 Kg CMS c. 1:8.5/52 Kg CMS d. 1:8.5/60 Kg CMS
IRS-T-29
RT-4734 RT-4220 RT-4867 RT-4967
QC-G-7.1-21 Ver. 1.0

(Old doc. no. TDG 0021Rev '1`)
QC-G-7.1-21 Ver. 1.0
21. 22.
Electrode SSD
IRS-T-10
QC-G-7.1-26 Ver. 1.0

QC-G-7.1-25 Ver. 1.0

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ANNEXURE-III Vendor registration schedule of charges S.no. 1 Description of Amount Charges Vendor Rs. 15000/registration fee When to be levied At the time of submission of the vendor registration forms by the applicant The amount should be realized before the testing of samples. Remarks A lumpsum shall be levied as vendor registration fees. This shall cover registration, STRs and assessment charges.
Sample testing charges for testing of sample at RDSO.
As applicable by respective directorate.
The first three vendors for a given item shall be exempted from payment of sample testing charges. The testing charges shall be refunded to the first three approved vendors on inclusion into the vendors on inclusion into the vendor list. Vendors already on the approved list shall be exempted from payment of charges incase of upgradation of specification.
Testing samples laboratories indentified RDSO.
of at by by
As applicable at the concerned laboratory
Cost of Rs. 2000/Specification(s) Cost of drawing (s) of one item Rs 500/-
The vendor shall make the payment directly to the laboratory. Before issue of specification. Before issue All drawing (s) of a particular of drawing item shall be provided in this (s) cost. Incase an item has more than one drawing, the charges shall remain same.
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ANNEXURE-IV MAILING LIST

The Principal Chief Engineer/ Chief Engineer:
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Central Railway, CST Mumbai-18. Eastern Railway, Fairlie Place, Kolkata-700001. North East Frontier Railway, Maligaon, Guwahati-781001. North Eastern Railway, Gorakhpur-273012. Northern Railway, Baroda House, New Delhi-110001. South Eastern Railway, Garden Reach, Kolkata-700043. South Central Railway, Rail Nilayam, Secunderabad-500371. Southern Railway, Park Town, Chennai-600003. Western Railway, Churchgate, Mumbai-400020. North Western Railway, Near Railway Station Jaipur-302001. East Central Railway, Hajipur-844101. East Cost Railway, Bhubaneshwar-755001. North Central Railway, Allahabd-211001. South-East Central Railway, Bilaspur-495004. South Western Railway, Hubli-580023. West Central Railway, Jabalpur-482001.
The Chief Administrative Officer (Const.)

17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. Central Railway, New Administrative Office Building, 6th Floor, D.N. Road, Mumbai CST-400001. CAO/Con/I, Eastern Railway, 4th Floor, New Koilaghat Building, Strand Road, Kolkata-700001 CAO/Con/II, Eastern Railway, 4th Floor, New Koilaghat Building, Strand Road, Kolkata-700001. Northern Railway, Kashmere Gate, Delhi 110 001 CAO (I), Northern Railway, Kashmere Gate, Delhi - 110 001 North Eastern Railway, Gorakhpur - 273012. Southern Railway, Egmore, Chennai 600 003 South Western Railway, 18, Millar Road, Bangalore 560 046. South Central Railway, Rail Nilayam, Secunderabad - 500371. South Eastern Railway, Garden Reach, Kolkata - 700043. East Coast Railway, Bhubaneshwar, Chandra Shekhar pur 751023. Western Railway, Churchgate-400020. CAO/Con/N, East Central Railway, Mahendru Ghat , Patna, Bihar CAO/Con/S, East Central Railway, Mahendru Ghat , Patna, Bihar North Western Railway, Near Railway Station Jaipur-302001. South East Central Railway, Bilaspur West Central Railway, Jabalpur North Central Railway, Allahabad. GM (Const.), N.F. Railway, Guwahati 781001 GM Metro Railways, Metro Bhawan, 33/1 Chowringhee Road, Kolkata-700071. GM, Central Organisation for Railway Electrification (CORE), 1, Nawab Yusuf Road, Civil Lines, Allahabad-211001. Chairman-cum-Managing Director, Konkan Railway Corporation Ltd., Belapur Bhawan, Plot No. 6, Sector 11, CBD, Belapur, New Mumbai-400614. MD, RITES Ltd., SCOPE Minar,Core - 1,12th Floor,Laxmi Nagar,Delhi, India.110092. MD, IRCON International Ltd., C-4, District Centre, Saket, New Delhi - 110017. MD, RVNL, August Plot No. 25, First Floor, August Kranti Bhawan, Bhikaji Cama Place, R. K. Puram, New Delhi - 110066 Director General, Railway Staff College, Vadodara 390 004. Director, IRICEN, Pune-411001. Director, IRCAMTECH, Maharajpur, Gwalior-474020. Executive Director, Track (M), Railway Board, Rail Bhawan, New Delhi-110001. Executive Director, Track (P), Railway Board, Rail Bhawan, New Delhi-110001. Executive Director/ M&C, RDSO, Lucknow. Executive Director, QA Mechanical, RDSO, Lucknow. Director QA Mech., RDSO Insp. Cell, Railway Office Complex, Tilak Bridge, New Delhi-110001. Director QA Mech., RDSO Inspection Cell, 3, Koilaghat Street, Kolkata-700001.
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ANNEXURE-V Inspecting Agencies, Quantity for Initial Inspection by RDSO and Upgradation
S.No Item Unit Min. Qty. Initial Quantity to be inspected by RDSO 20,000 All All 200 Zonal Rlys./RITES Nos. Nos. Sets Nos. Sets Sets Nos. Nos. Nos. Nos. Nos. MT MT MT MT MT Nos. 500 2,00,000* 75 * 500 75 75 * 200 $ 2,00,000 1,00,000 50,000 50,000 # 500 125 125 10 20000 5000 5000 500 20,000 10 5000 5000 200 20,000 75 All 75 All Nil 20,000 All 20,000 10,000 Nil 10 04 04 02 500 500 500 100 5000 Nil All All Zonal Rlys./RITES Zonal Rlys./RITES RDSO Zonal Rlys./RITES RDSO Zonal Rlys. RITES RDSO Zonal Railway Zonal Railway Zonal Railway Zonal Rlys./RITES Zonal Rlys./RITES Zonal Rlys./RITES Zonal Rlys./RITES Zonal Railway Zonal Rlys./RITES Zonal Rlys./RITES Zonal Rlys./RITES Zonal Rlys./RITES Zonal Railway Zonal Railway RDSO RDSO Inspection agency for subsequent Quantity Zonal Railway RDSO RDSO
1 2 3 4
5 6 7 8 9 10 11 12 13 14 15 16 a) b) c) d) 17 a) b) c) d) 18 19 20 21
ERC Mk-III GFN-66 Liners GR Sole Plate 6mm thick Glued Insulated Rail Joints i) 52 Kg Rail section Category ii) 60 Kg Rail section Category Metal Liners Switches and Crossings CMS Crossings SEJs Spring Setting Devices Hard Facing Electrodes SGCI Inserts Polyethylene Dowels Elastic Rail Clip-J Single Coil Spring Washer Fiber Glass Cloth Fish Plate Bar Fish Plates bar Joggled Fish Plates bar Special Fish Plates bar Combination Fish Plates bar Fish Plates Fish Plates Joggled Fish Plates Special Fish Plates Combination Fish Plates HTS Bolts & Nuts Glue 10mm thick grooved rubber sole plate 5mm/25mm thick nylon chord reinforced elastomeric pad Alumino Thermic welding of Rails** i) 52 Kg 90 UTS ii) 60 Kg 90 UTS iii) 60 Kg HH
Nos. Nos. Nos. Nos.
2,00,000 * 2,00,000 * 2,00,000 * 500
Nos. MT Nos. Nos.
22
Nos.
1000 1000 500

All
RDSO
Version No: 1.0
S.No
Item
Unit
Min. Qty.
Initial Quantity to be inspected by RDSO
Inspection agency for subsequent Quantity
iv) 52 Kg 72 UTS v) 90R 90 UTS vi) 90R 72 UTS vii) 75R 72UTS viii) 75R 90UTS ix) 60 R Conventional x) 60 Kg 90 UTS 75mm xi) 52 Kg 90 UTS 75mm xi) 60 Kg/52 Kg Combination
1000 100 1000 500 100 500 100 100 100
* of each design. $ Crossings to be reconditioned. # Roving Tex = 3000 mt or Woven Roving = 5 mt ** Minimum Quantity for each Rail /Chemistry will apply to welding Technique separately. The indicated quantity is for 52 Kg and 60 Kg Rail section each separately in case of Fish plate, Joggled fish plate and Special Fish Plate and in case of Combination Fish Plate 60Kg -52 kg. Note: 1. Initial quantity to be inspected by RDSO before granting approval in Part-II category for items listed at S.No. 1, 4, 5, 6, 8, 9, 12, 14, 15, 17 & 18 above in case the firm has an educational order for that item. 2. Cases where such an educational order is not available and the firms have been taken up by RDSO for fresh registration for a particular item on the basis of policy instructions issued by Railway Board, approval in Part-II category shall be granted to such firms for that item by setting aside the condition of inspection & passing of initial quantity by RDSO, however such approvals shall be subject to the condition of inspection & passing of initial quantity by RDSO before inspection for subsequent quantity of that item is transferred to other inspecting agency. While conveying approval to such firms this aspect shall be clearly mentioned in the approval certificate issued to them.
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ANNEXURE VI FORM FOR CONSIGNEE END SAMPLING
1. NAME OF THE DEPOT: 2. ITEM NAME AND DRAWING NO.:
3. MARKING ON THE BAGS: 4. MARKING ON THE SAMPLE: 5. NAME OF THE SUPPLIER: 6. SUPPLIED QUANTTY: 7. DATE OF SUPPLY TO THE DEPOT: 8. CONTRACT/ PO DETAILS: 9. INSPECTION CERTIFICATE NO. AND QUANTITY: 10. INSPECTION AUTHORITY: 11. NAME OF THE DEPOT INCHARGE: 12. NAME OF THE RDSO OFFICIAL:
SIGNATURE OF THE DEPOT IN-CHARGE
SIGNATURE OF THE RDSO OFFICIAL
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Annexure VII
Check Sheet for submission of Information Regarding Shifting of Works Location

1.0 Name of Firm
2.0 Item Description
3.0 Present Works Address
4.0 Proposed Work Address
5.0 Key Plan of Proposed Work location on A1 Size Sheet
6.0 Layout Plan of Proposed Work location on A1 Size Sheet
7.0 Pending Orders with the Firm (P.O. Number and Quantity)
8.0 Planning for execution of Pending Order i.e. from Current works address or new Works Location
9.0 Tentative Date for shifting to New Location
10.0 Tentative Date for offering Plant for Reassessment to RDSO.
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Annexure VIII
APPLICATION FORM FOR FRESH REGISTRATION OF VENDOR
QC-F-7.1-1
Registration No.. Date of Purchasing of the application Date of submission of application Applied for
Government of India Ministry of Railways Research Designs & Standards Organisation Manak Nagar, Lucknow - 226 011
SECTION I: DETAILS OF ITEM FOR WHICH APPROVAL SOUGHT Directorate Item Name Sub Item Name SECTION-II: GENERAL DETAILS Vendor / Existing Vendor Name of the Firm Office Address Telephone No. Fax No. E-Mail Work Address Name of MD/CEO/Proprietor Details of contact person Name of Contact Person Designation Mobile No. SECTION-III: FACTORY DETAILS Description of Works Total land area( in sqm) all units Total covered area (in sqm) all units Description of Manpower No. of persons employed Managerial Supervisory Skilled Artisan Unskilled Artisan Daily Hours of working Weekly closing if any Plans for future expansion, if any Annual Production capacity of the Item Whether firm is registered under Indian
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Factories/Companies Act. Excise registration No. Sales Tax registration No. Annual turnover of the firm for the last two financial years (Details from the audited balance sheet shall only be furnished) SECTION IV: PAST PERFORMANCE Details of important orders executed in past, in reference to the supplies made for similar item Is the firm is set up a green field project for approval of item (or)firm is already in the similar business If firm is already in a similar business, please furnish the following: Name of few similar items manufactured Central Govt. Clients State Govt. Clients Others Clients Volume of annual production of similar item Whether another unit/factory of the firm is already registered with RDSO for supply of any other category of stores/components. If yes. Please indicate registration no., description & Drg. No. of stores for which it registered.
SECTION V: ISO CERTIFICATION OF WORKS Date of obtaining ISO:9001 certification first time Certification agency Whether the scope cover the item under approval Other certificates pertaining to Quality/environment/ health/safety etc. if any SECTION VI: DETAILS OF DIGITAL SIGNATURE Name of certifying agency ID of the holder Date of issue Validity
SECTION VII: DOCUMENTS TO BE ATTACHED QAP as per the standard format Self compliance of the STR Annexure to STR Copy of ISO certificate Copy of Digital Certificate Copy of latest Electricity bill Copy of Factory license for SSI / NSIC Copy of Ownership of the factory (Lease/partnership Deed or Memorandum of Article of Association). (If the original is in other than
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Hindi/English language, translated copy of the notarized document shall be attached) *only first two pages & last two pages shall be scanned and sent. Copy of the receipt of Bank on payment of charges through RTGS. SECTION VIII: DETAILS OF PAYMENT OF CHARGES (Total charges to be paid towards registration fee Rs.15,000/-) RTGS Transaction No. Name of Bank Place of payment Amount Paid Date of payment Purpose of payment SECTION IX: DECLARATION (Cartel formation) (i) I hereby give an undertaking that my firm will not be a part of any cartel with other vendors and will be quoting competitive rates in the Tenders. I am aware that in case my firm is found quoting in cartel at any stage after its registration as RDSO approved vendor, my firms name is likely to be deleted from the list of approved vendors. I have gone through the general conditions for vendor registration and agreed to abide by the stipulations therein. The information submitted online is true as per my records and any changes having bearing on the nature of my business will be informed to RDSO promptly.
(ii)
Signature & Office Stamp Date:
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RESEARCH DESIGNS & STANDARDS ORGANIZATION

Manaknagar, Lucknow 226011

AIE/QAC/GFN Prepared By:

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APPROVAL OF QAP DURING RENEWAL OF REGISTRATION

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