Satvik Shop: 11:43 Welcome to Satvik Shop chat!

Satvik Shop: 11:43 ('Pradeep Singh') has joined the session Satvik Shop: 11:43 Our Chat Advisor will be with you shortly. Satvik Shop: 11:43 ('kaur.116') has joined the session kaur.116: 11:44 Welcome to Satvik Shop Chat Support. My name is Prabhjeet, how may I assist you. Pradeep Singh: 11:44 Sir 4hours hogaye koi call nahi uthata or nahi hi chat pe koi repl deta ????? wu d u solve my problem fast kaur.116: 11:45 I sincerely apologies for the inconvenience. kaur.116: 11:45 I will surely assist you. Pradeep Singh: 11:45 Simply i want to cancel my order 7000012116 its been one month for calling u to cancel it just cancel it and pls kaur.116: 11:46 Okay kaur.116: 11:46 Let me check. Pradeep Singh: 11:46 just gather ur info fast and cancel it soon Pradeep Singh: 11:46 pls. kaur.116: 11:46 Okay. Pradeep Singh: 11:50 sirji how much time more???? any positive repl. kaur.116: 11:50 Pradeep, as I can check the details. Pradeep Singh: 11:52 yeh What????details kaur.116: 11:52 The issue has been forwarded under case Id 383982. kaur.116: 11:52 As the product already shipped from our side kaur.116: 11:52 we are not able to cancel this now. kaur.116: 11:53 I sincerely apologies for the Inconvenience caused to you. Pradeep Singh: 11:53 that case has not been solved on time no shipment has been done since forever i just want to cancel my order kaur.116: 11:54 I understand sir but now as still this has not been resolved, i am forwarding th is to the higher aouthorities. Pradeep Singh: 11:54 Internet is full of complaints of Satvik shop product Patanjali Chyawanprash not delivered .....And shiping details given are also not being tracked kaur.116: 11:55 I understand sir. Pradeep Singh: 11:56 I hink that product as advertised was at half price than that in market and now Satvik is not getting enough $ so thats the real problem.........pls. give me a date upto which i get the product or my refund or a call from u Pradeep Singh: 11:56

if nothing can be done then pls. arrange a call for me on my number 8827098201 kaur.116: 11:57 Sir I can not commit with any date but kindly be assured you will get the Issue resolved. Pradeep Singh: 11:57 DTDC ships product under maximum 7days its been a month Pradeep Singh: 11:57 if nothing can be done then pls. arrange a call for me on my number 8827098201 kaur.116: 11:57 Okay kaur.116: 11:57 i am forwarding the request for a call beck. Pradeep Singh: 11:58 that would be better so i wud be getting call today or upto tomorow Pradeep Singh: 11:58 ? kaur.116: 11:58 Pradeep, you will get a call by today. Pradeep Singh: 11:59 ok thanks I am talking to :____???? kaur.116: 11:59 Prabhjeet Kaur. kaur.116: 12:00 Is there anything else I may further assist you with? Pradeep Singh: 12:00 If my problem doesnt get solved i maybe fetching Consumer courts; I shop online everyday also on IndiaTimes shopping but satvik has done a very bad service Pradeep Singh: 12:01 tell this the higher authorities kaur.116: 12:01 Sure sir. kaur.116: 12:01 Is there anything else I may further assist you with? Pradeep Singh: 12:02 Winter has goen ab what wud i do with that Chyawanprash; Because of Satvik i hav e not purchased that from market here??? Nothing else just waiting for a call. Satvik Shop: 12:03 Chat was finished