Heather Salisbury

1389 William Suiters Lane

Clarksville, TN 37042
(803) 397-9165
hrjohnson@sc.rr.com

Objective: To obtain a customer/staff support position in which my strengths in

communications, computer skills, and administration will be utilized.

Highlights of Qualifications:

• 8 years experience in customer service industry

• Skilled with money management and financing
• Articulate with person to person communications
• Proficient in objective solving on individually based situations

PROFESSIONAL EXPERIENCE

Communications: Public Relations, Advertising, Staff Development, and

Training

• Writing/Verbal skills: Excellent communication skills for customer

communications, correspondence, advertisement, internal
communications, and networking.

• Staff Development: Successfully completed and instructed

various training programs through several companies for
multiple criteria.

• Trainer: Able to accommodate newly hired staff with interactive

training sessions, emphasized practical applications for
customer education and/or staff development, provide a liaison
for both new employees and management.

Sales: Presentations, Promotions and Advertising, Customer Relations,

Event Planning and Fundraising.

• Presentations and Promotions: Presented to clients various

commodities and products as well as provided promotions to
customers as needed.
 • Advertising: Highly capable in assisting with and performing
multiple advertising applications.

• Customer Relations: Always rendered customers with the

appropriate assistance when needed in a courteous and
promptly fashion.

• Event Planning and Fundraising: Assisted in establishing and

conducting both promotional events/functions at various venues
and establishments. Conducted assorted fundraising campaigns
through the work environment.

Administration: Training, Supervising, Product Responsibility, and Physical

Security.

• Training: Proficient in instructing new employees with the proper

skill based training to particular tasks. Provide assistance in
handling certain situations with newly hired staff.

• Supervising: Capable of managing and instructing subordinates

in any given situation. Providing the proper support and
management to conduct day to day activities.

• Product Responsibility: Ensured all physical property and proper

amounts of products were accounted for and being distributed
correctly.

• Physical Security: Entrusted to being responsible for large sums

of funds, in upwards of thousands of dollars, being transferred
on a daily basis as well as smaller amounts on a lower scale
from hour to our operations. Capable of ensuring the physical
security of the establishment i.e. cameras working, securing
locks and alarms, fire hazards, etc.

EDUCATION/TRAINING

• High School Graduate of Ridgeview High School

• OSHA Hazards and Chemical Safety
• State of Tennessee Alcoholic Beverage Commission Graduate
• Proficient in Microsoft Office, Word, Excel, and Power Point