CURRICULAM VITAE

ARVIND SINGH B/34/7466/18,Street NO 9 Gokul Vihar,Haibowal Kalan,Ludhiana Mobile No: 98156-14154 E-Mail: avinpink197919@yahoo.com ========================================================= ======================= Seeking managerial assignments in Business Development / Sales & Marketing / Client servicing in an organization of reputed preferably in Logistics/Service industry.

WORK EXPERIENCE TNT India Pvt Ltd Territory manager- Ludhiana (April 12 to till date) Follow up leads and take effective steps to develop the business and close sales. Handling 500+ credit customer base, retention & incremental business from the existing customer base. New Business Acquisition, Lead generation, negotiation & Signing up the contract. Retention of major customers & increase in volume of business Increase the volume of business (Share of Wallet) from the existing customers Established appropriate relationships within TNT like Operations, CS and F&A, etc. Liaison with Operations, CS and IT in order to ensure delivery is made on time. Ensuring proper cross functional co-ordination in order to provide 100% customer satisfaction & minimization of customer turnout ratio. New business development through cold call, reference, leads. Working involves developing sales proposals, sales presentations, negotiation & signing up the contract. To achieve sales target & revenue Target from assigned Territory. Continuously achieving of assigned individual as well as team target both in terms of Revenue & new Market share acquisition. Identifying the target customer & convert them as revenue customer by proving USP of company products & Services Ensure regular and accurate reporting of status, activities and achievements through DSR & MIS application on a daily basis. Credit Control Executive-Ludhiana(Feb2006-Mar2012 ) Monitor compliance with payment term discipline and assist in ensuring that exceptional payment terms are appropriately authorized. Advise accounts, which require higher-level credit checks Advise withdrawals of credit facilities to customers who have exceeded predetermined credits slimits Withdraw credits to small customers if average trading below the policy threshold Assist in ensuring those collections targets set by RFM/RCCM are met monthly without

fail Assist in ensuring that large payments are collected from clients as they fall due Assist in ensuring that all remittances and collections are documented and allocated punctually through receipt entries. Assist in ensuring timely completion of Credit note / A entries along with adequate supporting per policy. Coordinate with Query officer to ensure that receivable invoice queries are accurately and completely logged by reason code on a timely basis. Assist in ensuring that receivable invoice queries are accurately and completely logged by reason code on a timely basis. Assist in ensuring that customers are kept informed of the invoice query status. Assist in ensuring that credit note is promptly approved and processed, should it be required.

BLUE DART EXPRESS LTD Accountant:Ludhiana (Apr 2004-Jan 2006) Handling day-to-day banking operations. Preparation of Balance Sheet and its Schedules. Preparation of Sales Reconciliation Statements and supporting others areas in such task. Supporting systems departments. Handling Bank imprest A/C and Cash imprest. Preparation of Debit/Credit note whenever required. Import of billing files for the purpose of importing sales in systems. Jv transactions e.g. octroi, topay. Preparation of MIS and reporting to Head Office. Computation of service tax on Cash/Credit Sale. EDP Executive:Ludhiana(Nov 1999-Mar2004) Maintaining of server +15 computers without downtime for 6 days in week. Maintaining of 5 Kva & 2 Kva U.P.S by coordinating with our U.P.S vendor. Monthly billing of all our areas and regional service participants. Input training of data entries of inbound and outbound. Keeping the data available for our customers of all India by uploading files/data to our Head Office through VSAT. Picking data and delivery details from our Head Office for our Ludhiana branch customers. Taken special care of customers by providing required details/pod through website or printouts.

PROFESSIONAL QUALIFICATION Six months Certificate Course in CIC from IGNOU.

Six Months Certificate course in Computer operating and operating from RAX COMPUTER EDUCATION, Ludhiana. Eight Months Certificate Course in Computer Hardware from JET KING, Ludhiana. Two months certificate in Tally from LCC, Ludhiana. Adaptability

Dedicated to my works. Can work in odd hours. Cool nature. Ability to work as a part and teamwork. Believe in Teamwork. ACADEMIC QUALIFICATION

B.Com from Punjab University, Chandigarh. HANDS ON :

Windows 95/98 MS-Office, FoxPro, Tally Internet

Personal Information Father Name Date of Birth Marital Status Citizenship Language known Place: Ludhiana Date: (ARVIND SINGH) : : : : : Sh.Anil Negi 31st july, 1979 Married Indian English, Hindi & Punjabi