Académique Documents
Professionnel Documents
Culture Documents
-Karen Hannan
Collaboration Works, Inc.
Senders and receivers Resistance and comfort Authority for change Value systems Incremental or radical change implications Right answers are not enough Change and transition are processes
-Karen Hannan
Collaboration Works, Inc.
Change Ideas:
Senders and Receivers
Senders:
Discuss issues and rationales for needing to change (focus on organizational needs)
Receivers:
Hear they will be impacted and wonder in what ways (focus on own needs) Influenced by personal/home relationships, other career plans, past experiences with change, trust or respect in sender, etc.
-Karen Hannan
Collaboration Works, Inc.
Personal history Current events in personal life Current changes in work How much other change is occurring
-Karen Hannan
Collaboration Works, Inc.
Change Ideas:
implementation requires a strong sponsor Employee resistance increases as authority and support for change decreases Maintenance of active support is critical throughout the change process
-Karen Hannan Collaboration Works, Inc. .
Change Ideas:
Value Systems
Value
systems of the organization Shift in education toward teacher accountability, shared decision-making, teams Accompanying attitude shift from Just tell me what to do to Why are we doing this?
-Karen Hannan
Collaboration Works, Inc.
Change Ideas:
of change management activities affected by speed and significance of change Must assess kind of change as part of change management planning
Ignores reality that people have emotional experiences during transition Insistence on we know whats best or other forcing of solutions on people stimulates resistance Stakeholders require opportunities to be heard and to give input (as early as possible)
-Karen Hannan
Collaboration Works, Inc.
Change Ideas:
Change is a Process
Present
Time
-Karen Hannan
Collaboration Works, Inc.
Awareness
Reinforcement
Change Idea:
Transition is a Process
Process for Individual Change: ADKAR Awareness of need for change Desire to participate and support the change Knowledge about how to change Ability to implement new skills and behaviors Reinforcement to keep the change in place
-Karen Hannan
Collaboration Works, Inc.
Individual Transitions
Different
Reinforcement
-Karen Hannan
Collaboration Works, Inc.
Implications of ADKAR
Change and transition can not be dealt with as a single announcement or meeting Individual change management must be customized Generic, organization-wide processes that treat everyone the same will not be effective Care must be taken to match project change phases with people change phases
-Karen Hannan
Collaboration Works, Inc.
Implications
PostImplementation Implementation Concept & design Need perceived Unsuccessful Change
Unsuccessful Change
Successful Change
Help individuals manage their own transitions Focus conversations target these to where people are in the transition process Diagnose gaps gather input from people about whats working, whats not and where they are in the process Respond to issues actively
-Karen Hannan
Collaboration Works, Inc.
Self-Concept
Self-Concept- totality of all your thoughts and feelings with reference to yourself. It is the foundation on which almost all your actions are based.
Your cognitive awareness of who you are How accurate are we in our assessment of self?
Self-Esteem
Self-Esteem- the overall value or worth that we place on ourselves.
Global- overall self-evaluation Like Self-Concept it is Based on Internal and External Sources Effects of Self-Esteem
Academic Performance Emotions and Behavior (depression & drug use) Relationships (Closeness) Career Success
Nature vs Nurture
What Makes You The Way You Are?
Nature- we are what we are based on our biology Nurture- we are what we are based on the manner in which the environment shapes and molds us. Nature vs Nurture (heritability is .50)
System or Reciprocal Relationship (consider biologicalcellular level).
Personality
Personality- a stable or long enduring pattern of
thinking, feeling, and behaving.
Acceptance:
Valuing others for who they are now. Not trying to change them, but to understand them.
Appreciation:
Valuing others means that you canand make an effort tosee things that you value in them. If we can learn to appreciate something in the other person, we can build a relationship different from competitiveness, from hatred, from alienation.
Expectation:
Valuing others not just for what they are, but for what you know they can be
Gratitude:
Feeling and demonstrating gratitude for the relationship you have with another is a natural result of acceptance, appreciation and expectation. As with appreciation, being grateful for my relationship with you does not mean I approve of your every move. It means I have become wise enough to find some small jewel in this exchange.
7 specific ways
to value others.
1. Genuinely care for more than what they can offer you and/or your organization
Many leaders view at people as assets. They relate to people in terms of what they do for me. While it may be natural and typical for an employee/employer relationship, its not beneficial. Value is communicated when you genuinely care for people as human beings and not human doings (and what they can do for you to help you build your kingdom).
2. Give feedback
As a leader, your constructive feedback is vital to an individual feeling valued. Most followers are desperate for validation and they want to be recognized for their contribution. Theyll follow, work and give their heart if they feel like theyre following someone who cares enough about them to give them feedback about their contribution.
Work Values
4. Adaptability
Employers seek employees who are adaptable and maintain flexibility in completing tasks in an ever changing workplace.
6. Self Motivated
Employers look for employees who require little supervision and direction to get the work done in a timely and professional manner.
9. Professionalism
Employers value employees who exhibit professional behavior at all times. Professional behavior includes learning every aspect of a job and doing it to the best of ones ability. Professionals look, speak, and dress accordingly to maintain an image of someone who takes pride in their behavior and appearance.
10. Loyalty
Employers value employees they can trust and who exhibit their loyalty to the company. Loyalty in the workforce has taken on a new meaning. Gone are the days when employees plan on starting out and retiring with the same company. It is said that most people will hold between 8 12 jobs throughout their career. What does this mean in terms of loyalty in todays workforce?
The IceBerg
Human Beings
The Individual
Increases Creativity Reduces stress Career success High productivity Improves interpersonal relationships Is energizing
The Organization
Fosters teamwork Solces problems Makes for Congenial Atmosphere Increases Productivity Breeds Loyalty Reduces Stress
High levels of stress can make almost anyone think negatively. This can be a real problem if you lead a high stress life because these stressful situations can seem normal for you.
A recent BusinessWeek article reported that, According to a new survey of 1,500 chief executives conducted by IBM's Institute for Business Value, CEOs identify creativity as the most important leadership competency for the successful enterprise of the future. While the studys results will come as no surprise to hard-working creative professionals, they do raise an important question: How do we identify and hire for the qualities that add up to creativity?
1. COMMUNICATION SKILLS.
As Albert Einstein said, If you can't explain it simply, you don't understand it well enough. Whether youre leading a team, managing clients, or training a new hire, the ability to communicate clearly and concisely is an absolutely essential skill.
2. PRO-ACTIVENESS.
We tend to judge people based on their experience. This is, of course, the whole basis of the resum. Yet, while on-the-job experience is valuable, we must dig deeper. A better indicator of productive creativity is ones willingness to act, to take the initiative to put an idea in motion.
3. PROBLEM-SOLVING.
Thinking outside of the box is really nothing more than creative problem solving the ability to arrive at new solutions by looking beyond obvious or traditional approaches. As designer Michael Beirut taught us at the inaugural 99U Conference: The problem contains the solution. In this way, successful creatives dont see problems as problems at all they see them as opportunities.
4. CURIOSITY
Judge a man by his questions rather than by his answers. So said French philosopher Voltaire. As anyone whos had a Eureka! moment knows, daring to ask a new question goes a long way toward finding the right solution.
4. RISK-TAKING
Being open to risk (and thus failure) is crucial. We can only truly learn and develop when we push ourselves outside of our comfort zones. According to choreographer Twyla Tharp, "If you only do what you know and do it very, very well, chances are that you won't fail. You'll just stagnate, and your work will get less and less interesting, and that's failure by erosion.