Os 214plustech

OS-214plus Technical Manual
Rev. 1.00
January 12, 2009

Rev. 1.00
Argox Information Co., Ltd.
OS-214plus Technical Manual TABLE OF CONTENTS
Rev. 1.00
January 12, 2009
1. GENERAL INTRODUCTION .................................................................................................................. 4 2. PRINTER SPECIFICATION .................................................................................................................... 5

2.1. Printing ........................................................................................................................................................................................ 5 2.2. Fonts ............................................................................................................................................................................................ 5 2.3. Bar code ....................................................................................................................................................................................... 5 2.4. Media ........................................................................................................................................................................................... 6 2.5. Electrical and Operating environment.......................................................................................................................................... 6 2.6. Physical dimension ...................................................................................................................................................................... 6 2.7. Agency list ................................................................................................................................................................................... 6 2.8. Communication ............................................................................................................................................................................ 6
3. CONTROLS AND INDICATORS .......................................................................................................... 10

3.1. Front panel ................................................................................................................................................................................. 10 3.2. Rear panel .................................................................................................................................................................................. 11
4. OPTIONS................................................................................................................................................... 13
4.1. Cutter mechanism ...................................................................................................................................................................... 13 4.2. FONT module ............................................................................................................................................................................ 13 4.3. Dispenser ................................................................................................................................................................................... 13 4.4. RTC module............................................................................................................................................................................... 13
5. SETUP AND DIAGNOSTIC ................................................................................................................... 14

5.1. Inlet power voltage and grounding............................................................................................................................................. 14 5.2. Perform the self test ................................................................................................................................................................... 14 5.3. Calibration ................................................................................................................................................................................. 19 5.4. Printer reset ................................................................................................................................................................................ 20
6. OPTIONAL PARTS INSTALLATIONS ............................................................................................... 21

6.1. Dispenser installation ................................................................................................................................................................. 21 6.2. Cutter installation ....................................................................................................................................................................... 26
7. FIRMWARE UPGRADING .................................................................................................................... 29

7.1. Unzip Firmware File .................................................................................................................................................................. 29 7.2. Upgrade Firmware in Normal Case (only centronic port ) ......................................................................................................... 29 7.3. Upgrade Firmware in USB or other Case(centronic or USB port ) ........................................................................................... 29 7.4. Upgrade Firmware in Crashed Case........................................................................................................................................... 30
8. MAINTENANCE AND TROUBLE SHOOTING:................................................................................ 31

8.1. Printer Status Indication ............................................................................................................................................................. 31
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8.2. Trouble Shooting ....................................................................................................................................................................... 33 8.3. Cleaning ..................................................................................................................................................................................... 35 8.4. Replacement............................................................................................................................................................................... 36
9. OPERATIONAL THEOREM ................................................................................................................. 39

9.1. System Block Diagram .............................................................................................................................................................. 39 9.2. Block Diagram of Main Control Board ..................................................................................................................................... 41 9.3. Wiring Diagram ......................................................................................................................................................................... 44
10. RECOMMENDED SPARE PARTS ..................................................................................................... 45
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1. GENERAL INTRODUCTION
1.1. Scope
This manual contains the information necessary for the proper maintenance Outstanding series label printers of ARGOX . Most of the information included relates to hardware and mechanical parts maintenance for authorized personnel.
1.2. Printer description

The ARGOX OS-214plus printer is a high-performance low-cost direct thermal and thermal transfer label printer. Its user-friendly design and affordable price set new standard for the heavy duty label printer in retail, office and industrial applications . The printer is designed with the most efficient memory management technology -True Speed, prints up to 3 inches /second for OS-214plus. When bundled with its smart printer driver , the user can easily print a label by using any Windows applications, e.g. Microsoft Word, ArgoBar, CodeSoft, Bar Tender under Windows XP/2000/98/95,Me and NT. All popular bar codes and fonts are resident in the printer memory to handle versatile application . The solidly designed mechanism allows quick and easy media and ribbon loading. The optional Dispenser and Cutter provide the alternatives of media handling .
1.3. Related manuals

Users manual (Part No:) 49-21401-011
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2. PRINTER SPECIFICATION
2.1. Printing
OS-214plus Type Resolution Max print width Max print length Max print speed Memory Ribbon Thermal transfer and direct thermal 203 dots/inch(8 dots/mm) 4.16(105mm) 43(1092mm) 3 (762mm) per second 8M bytes DRAM,4M bytes FLASH Outside coating ribbon
2.2. Fonts
Text fonts : Courier (including PC Set, Legal, ECMA94 and Roman-8), 7 alpha -numeric fonts, OCR-A/B, ASD smooth font. All fonts sizes are expandable by 24x24. 0, 90, 180, 270 degree, 4 direction rotation
Character rotation
2.3. Bar code

Bar code type : Code 39, Code 93, Code 128/subset A,B,C, Codabar, Interleave 2 of 5, UPC A/E/ 2 and 5 add-on, EAN 13/8/ 2 and 5 add-on,UCC/EAN-128, Postnet, Matrix 2 of 5 , Code-128 UCC, PDF417 , Plessey, HBIC, Telepen, FIM,MaxiCode, Data matrix, UCC/EAN-128 Random weight
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2.4. Media
Media type : Thermal direct - direct thermal paper or vinyl, visible light and infrared scannable label, tag stock, butt cut or die cut, with various adhesives.
Max label roll diameter : Label indexing :
Thermal transfer - all above media, plus thermal transfer paper and tags, butt cut or die cut with various adhesives. Max. 4.3 (109mm) outer diameter, 1 (25.4mm) inner diameter Black stripe and gap
2.5. Electrical and Operating environment

Electrical Environment : : DC24V Operating 40 ~ 140F (4 ~ 38C), 10~90% non condensing Storage -4F ~ 122F (-20C ~ 50C)
2.6. Physical dimension

Weight Size : : 2.0kgs (4.4lbs) W7.3 x D10.9 x H6.5 (W185 x D278 x H165mm)
2.7. Agency list

CE, FCC class A, CCC, UL/CUL
2.8. Communication
Serial interface: RS-232 Parallel interface: Centronics USB interface: USB 2.0 Full-Speed
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2.8.1 Serial Interface Specification

Serial interface of OS-214plus printer is a RS-232C port with standard 9-pin connector located at the rear of the printer. (control characters are DC2 and DC4). Programmable parameters of the serial interface on the OS-214plus printer are as the following: Speed: Parity: Data Bits: Stop Bit(s): Default Parameters: 1200, 2400, 4800, 9600, 19200 ,38400 ,57600 ,115200 Odd, Even, or None 7 or 8 bits 1 or 2 bits 9600 bauds, no parity, 8 data bits, 1 stop bit bauds (DB9-S)
OS-214plus printers employed Flow Control mechanism with either RTS/CTS or X-on/X-off
Pin 1 2 3 4 5 6 7 8 9
Signal Data Set Ready, DSR Received Data, RxD Shorted to Pin - 6
Description
Input. Serial Received Data
Transmitted Data, TxD Output. Serial Transmitted Data. Data Terminal Ready, DTR GND NC Request to Send, RTS Clear to Send, CTS +5V Output. Used as the control signal for H/W Flow Control Input. Used as the control signal for H/W Flow Control Output. Pin 9 is reserved for KDU (keyboard device unit) Table 2.1 Shorted to Pin - 1 Signal Ground
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2.8.2 Parallel Interface Specification

This port complies with IEEE 1284 mode (also named as Standard Parallel Port (SPP) or Centronics Port). Pin 1 Signal nSTROBE In/Out In In Out Out Out Out Description Active low. Indicate valid data is on the data bus from host. 8 data line input-only in SPP mode Active low. Indicate the last data was received. A high signal indicates that the printer is busy and cannot take data. . A high signal indicates that the printer is paper empty. A high signal indicates that printer is online. (Present is fixed to high) Active low. Instructs the printer to automatically insert a line feed for each carriage return. (Present is N.C.) N.C. GND GND N.C. GND In Out Active low. Used to reset printer by host. A low signal indicates that the printer is in error state. N.C. In Active low. Used to indicate the printer is selected by host. (Present is N.C.)
2~9 DATA[1:8] 10 11 12 13 nACK BUSY PE SELECT
14 15 16 17 18
nAUTOFEED N.D. Ground Chassis Ground Peripheral High
In
19~30 Signal Ground 31 32 nINIT nFAULT
33~35 N.D. 36 nSELECTIN
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Table 2.2
2.8.3 USB Interface Specification

This port complies with USB 2.0 Full-Speed communication.
Pin 1 2 3 4 VBUS DD+ GND
Signal 5V
Description
Differential data signaling pair Differential data signaling pair + Ground
Table 2.3
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3. CONTROLS AND INDICATORS

3.1. Front panel
READY Indicator It will start blinking with POWER indicator while Media Out, Media Gap Not Found, Ribbon Out been detected. The following lists the meaning of various LED indications for READY indicator: 1. When printer is started, the READY indicator will blink . 2. When printer receives data from host PC, READY indicator will start blinking. 3. READY indicator will blink when printing is paused for any reason. Note:
When the TPH temperature is too hot, the thermal protection function will be touched. READY LED will blink when entering the PAUSE state to wait for cooling down. The printing job will start until the temperature of TPH goes down.
or
POWER Indicator It will start blinking with READY indicator while Media Out, Media Gap Not Found, or Ribbon Out being detected. The following lists the meaning of various LED indications for POWER indicator: 1. When Cutter is jammed or Cutter is not installed, POWER indicator will blink. 2. When RS-232 communication error been detected, POWER indicator will blink. FEED Key 1. Pressing this button during start-up, a Self-Test label will be printed. 2. Pressing this button during printing will cause the printing to be paused. Argox Information Co., Ltd.
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OS-214plus Technical Manual 3. To feed a blank label. 4. To reset printer to factory default settings
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5. To resume printing after Media Out or Ribbon Out been resolved. Power Switch Turn printer ON/OFF.
3.2. Rear panel

Centronics connector (parallel port) For parallel port connection . Mostly it is connected to the printer port of a PC . RS232 connector (serial port) For serial port connection . Mostly it is connected to the COM port of a PC . Power switch Controls application of DC power to printer. Turning the printer ON while holding down Feed key will cause the printer to perform the self test , calibration or system reset . The power should be turned OFF while users to connect or disconnect any internal cable . USB Connector (USB port) Connector for USB application and, usually, it is connected to the USB port of a PC. Power Jack To connect the Power Plug from Power Adaptor
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USB Port
Power Jack for DC24V
Parallel Port
RS232 Serial Port
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4. OPTIONS
4.1. Cutter mechanism

Optional cutter for cutting labels, tags or tickets . Back feed is included for cutting .
4.2. FONT module

Font module, which is used to store special font such as Traditional Chinese, Simplified Chinese, Korean, and Japanese
4.3. Dispenser
Dispenser provides the automatic peel-off function.
4.4. RTC module

The RTC module consists of two major components: A Real time clock with battery back-up & a on-board 4MB flash memory .The RTC module provides function for user to print time & date messages on the label. The on-board flash memory can be used as permanent data storage such as downloaded forms, graphics, and true type fonts
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5. SETUP AND DIAGNOSTIC

5.1. Inlet power voltage and grounding
The OS-214plus printer is designed for both 100~240VAC outlet . The line voltage should not be lower than 90 VAC or higher than 250 VAC and the printer should be connected to a properly grounded receptacle.
5.2. Perform the self test

Once the printer is first installed, a self test should be performed. To perform the self test, please follow the procedure : Turn off the power Load the media (and ribbon, if using thermal transfer media instead of direct thermal paper) properly Press and hold the FEED key then turn on the power. Release the FEED key after printer starts to print. The configuration report should be printed as Figure 5.00 or Figure 5.01 To return the printer to normal operation, please turn the power OFF and ON again or press the CANCEL key for one second, otherwise the printer will enter dump mode, all input data will not be interpreted.
Contents and Information of OS-214plus PPLA Self Test Label are as the following: 1. Check Sum Used to check the firmware flash is correct or not. It should be 0000 2. RS232 Protocols It contains data frame of RS-232 interface: baud rate, parity, data bit, and stop bit 3. Flash type This message shows flash size in the printer and on board flash or extern flash Argox Information Co., Ltd.
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4. Font Card This message shows what kind of font card is installed in printer 5. RTC card This message shows that RTC card is installed in printer 6. No. of DL Soft Fonts This message shows the numbers of soft fonts downloaded in printer. 7. Print Mode It is either TT (Thermal Transfer with ribbon) mode or DT (Direct Thermal without ribbon) mode. 8. Available RAM Size This message shows available memory can be used in the printer. 9. Standard RAM Size This message shows standard RAM size in the printer. 10. Version Information This includes Firmware version and date. 11. DIP switch Sw2 1 2 3 4 ON No use DT mode Factory test No use OFF No use Normal Normal No use
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OS-214plus Technical Manual 5 Addon card Normal
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12. Font Image Used to check Internal Fonts are correct or not. 13.Control codes This message shows what kind of control codes 14 Symbol set Set symbol set for ASD smooth fonts
12 1 2 3 4 5 6 7 8 9 10 13 14 11
Figure 5.00
Contents and Information of OS-214plus PPLB Self Test Label are as the following: 1 .Version Information This includes Firmware version and date.
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OS-214plus Technical Manual 2. Standard RAM Size This message shows standard RAM size in the printer. 3.Symbol Set This message shows symbol set 4. Available RAM Size
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This message shows available memory can be used in the printer. 5. Print Mode It is either TT (Thermal Transfer with ribbon) mode or DT (Direct Thermal without ribbon) mode. 6. No. of DL Soft Fonts This message shows the numbers of soft fonts downloaded in printer. 7.H. position adjust This message shows horizontal offset about location of printing 8. RTC card This message shows that RTC card is installed in printer 9. Font Card This message shows what kind of font card is installed in printer 10.Flash type This message shows flash size in the printer and on board flash or extern flash 11. RS232 Protocols It contains data frame of RS-232 interface: baud rate, parity, data bit, and stop bit Argox Information Co., Ltd.
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12. Check Sum Used to check the firmware flash is correct or not. It should be 0000 13.DIP switch Sw2 1 2 3 4 5 ON No use DT mode Factory test No use Add on card OFF No use Normal Normal No use Normal
14. Font Image Used to check Internal Fonts are correct or not.
1 2 4 5 6 7 8 9 10 11 12 14 13 3
Figure 5.01
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5.3. Calibration
Under the following conditions, the paper sensor should be calibrated: 1). After replacing the main board, paper sensor board or print mechanism. 2). The label gap can not be detected properly.
5.3.1 Calibration Procedure:

1. 2. 3. 4. 5. 6. 7. Turn off the printer and open the top cover. Remove the TPH module and clean the paper sensor with cotton bar dampened with alcohol. Replace the TPH and close the printer Press and hold the FEED button at front panel. Turn on the printer. After the motor starts rotating, release the button. Print a test file.
Paper sensor
Label
Platen roller
Figure 5.1
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5.4. Printer reset

Some parameters of the printer can be reset to the factory default value by performing the following steps. 1. 2. 3. 4. Turn on the printer and wait for 5 seconds or more. Press FEED button for about 3 seconds, then the READY indicator and POWER indicator will go OFF in order. While two indicators become lit again, release the FEED button. At this moment, the printer will come back to the factory default settings.
The following parameters will be reset to the default value: Label Parameters Printing Darkness Printing Speed Symbol Set Others for specific Emulation
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6. OPTIONAL PARTS INSTALLATIONS

CAUTION
The printer electronics are susceptible to static discharge. Wear an anti-static wrist and attach it to the printer chassis
6.1. Dispenser installation

1. Turn off the printer power and unplug the printer. 2. Unwrap the PC bag of dispenser kit to take out the screw, the shaft, the plastic roller, the dispenser bar, the direction label and the peeler sensor cable.
Top Cover
3. Take off the top cover of the printer. 4. The peeler sensor cable has a sensor board at one end and a connector at the other end. 5. Mount the two little holes of the sensor board on the two spines at left upper corner inside the top cover, keeping the cable at the left.
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6. Route the peeler sensor cable through the guides along the left side of the top cover. 7. Fix the sensor cable and sensor board with Loctite-444 instant adhesive or equivalent.
Sensor Cable
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Middle Cover
8. Release the two screws at the bottom of the base housing. 9. Remove the middle cover. 10. Take off the H Cover. 11. Tape the direction label on the top of the H cover with the arrow sign heading toward the opposite of you.
H.Cover
Middle Cover Base Housing
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Base Housing
12. Release the screw on the left bracket of the chassis.
Screw
13. Unlatch the print head module. Hook the white roller on the brackets of the chassis, ensuring the long thinner end at the left side. 14. Guide the shaft and go through the respective holes on the left bracket, the white roller, and the right bracket in order. (To smooth this procedure, better hold the white roller with one hand.) 15. Secure the attached screw at right bracket of the chassis to fix the shaft. 16. Hook the dispenser bar on the brackets of the chassis, positioning it above the white roller. Ensure that the dispenser bar is paralleled with the black platen roller and it's long thinner end is at the left. 17. Secure back the screw on the left bracket of the chassis. 18. Guide the sensor cable connector through the hole on the upper left corner of middle cover.
Screw Dispenser Bar
White Plastic Roller
Shaft
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19. Click the top cover back to the middle cover. 20. Insert the sensor connector into its receptacle on the main logic board of the base housing. (Plug the peeler connector into the PCB's header connector (JP7)) 21. Click the middle cover back to the base housing. First click in the front part then the rear. 22. Secure the two screws at the bottom of the base housing.
H. Cover
Middle Cover
4 mm Gap
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6.2. Cutter installation
1. Turn off the printer power, unplug the power cable and Centronics / Serial cable. 2. Remove the top cover. 3. Remove two screws at base housing.
Remove peeler bracket
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4. Remove the whole print head assembly by releasing 4 screws at its feet.
Print Head Assembly
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5. Add a cutter IC baby board to J16 on the main board. 6. Secure four attached screws for the cutter.
Cutter
7. Plug the cutter's connector into the PCB's header connector (JP9). 8. Reinstate the print head assembly by securing back the 4 screws. 9. Click back the middle cover. 10. Secure two screws back at base housing. 11. Install the top cover.
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7. FIRMWARE UPGRADING
Firmware in Printer OS-214plus can be upgraded through the Centronic port (or USB port(only printer utility)) on the printer. The following sections describe how to upgrade Firmware in normal ,USB corrupted cases.
7.1. Unzip Firmware File

This diskette (ZIP file) contains related files and data that you may change or upgrade the Firmware. Before changing the Firmware, decompress these files first.
7.2. Upgrade Firmware in Normal Case (only centronic port )

1. 2. 3. 4. Turn ON the printer and wait for 3 seconds. Enter firmware folder (PPLB or PPLA) Execute PPLB.BAT or PPLA.BAT Wait for 2~3 minutes until both READY and POWER LEDs are
synchronously blinking showing that Upgrade has been completed. Turn OFF the power and restart the printer 5. After updating Firmware successfully, please reset the printer.
7.3. Upgrade Firmware in USB or other Case(centronic or USB port )

1. Please upgrade Firmware through Print Utility.
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7.4. Upgrade Firmware in Crashed Case

very abnormal case, the Boot-Up program located at BOOT sector of Flash ROM in OS-214plus might be crashed (supposedly it is impossible to happen). This will cause the printer fail to perform Firmware upgrade with the above normal procedures. In this case, you might refer to below to upgrade the Firmware. 1. Please install the add-on card. 2. DIP switch on DIP 5 should be put on ON position. 3. Turn ON the printer and wait until READY and POWER LEDs are blinking at the same tempo. 4. Turn OFF the printer. 5. Put DIP switch on DIP 5 to the OFF position again. 6. Turn ON the printer, if READY LED blinks that means the corrupt case is solved. 7. If the firmware is not latest, please refer to steps in section 7.2 or 7.3 to upgrade the latest firmware.
In
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8. MAINTENANCE AND TROUBLE SHOOTING:

8.1. Printer Status Indication
The printer has built-in monitors for the status. The status and error indications will be displayed via the front panel LED indicators. Generally, when a malfunction or an abnormal condition is detected, the ERROR LED will blink. Tab. 8.1 below shows the LED indications corresponding to various errors. Situation PAUSE MEDIA OUT Blinking LED READY READY & Description The printer is at paused state. Press FEED button to return to normal state. The media is not installed or used up.
POWER LEDs Printer fails to detect the media gap. blink in same tempo RIBBON OUT READY & POWER LEDs blink alternatively SERIAL IO ERROR POWER The ribbon is not installed or ribbon is run out. Load new ribbon to the printer.
The format or baud rate of the RS232 communication is inconsistent between the printer and host.
CUTTER FAILURE MEMORY FULL
POWER POWER
Cutter failed or paper jam at cutter. The printer memory buffer is full by the loaded soft fonts, graphics or forms. Check the format & size of these data with available memory size or call for service
POWER ERROR
POWER & READY not bright
Check the power. (Only support switching power)
TPH TOO HOT
READY
Enter the PAUSE state to wait for cooling down; the printing job will start until the temperature of TPH goes down. Table 8.1
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CAUTION The printer electronics are sensitive to static discharge. Wear an anti-static wrist-band and attach it to the printer chassis
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8.2. Trouble Shooting

< I. Media Error > LED Indication READY LED is synchronously blinking with POWER LED Status 2. Media Jammed 3. Special Media. Need to Calibrate 4. Media Sensor might be out of order
Turn Off Printer
Cause
Media Error 1. Media out (No Media detected)
Out of media ?
Out of media?
Yes
Load a new media roll
Media? No
Media stuck
Yes
Remove the Stuck or Jammed Media
Media stuck or jammed
or
Jammed?
No
Media Loaded Correctly?
No
Reload Media
Yes
Is Media Loaded Along the Paper Guides
Yes
Using Continuous Media?
Yes
Disable Index Detection
No
Load the Media Along the paper guides
No
Calibrate Media Sensor
Still Media Error?
No
Turn ON then Print again
Yes
1. Media Sensor might be Out of Order Check the Mechanism regarding
< II.
Ribbon Error >
2.
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LED Indication READY LED is blinking alternatively with POWER LED
Status Ribbon Error 1. Ribbon out 2. Ribbon Stuck
Cause
3. Special Ribbon & Media. Need to calibration. 4. Use face-in coating ribbon 5. Ribbon Sensor might be out of order
Turn OFF the printer
Out of ribbon
Yes No
Ribbon Stuck or use face-in coating ribbon? or Jammed?
Load a New Ribbon roll
Yes
Remove the stuck or Jammed Ribbon, or use outside coating ribbon
No
Calibrate Ribbon Sensor
Still Ribbon Error ?
Yes
1.
No
Ribbon sensor might be out of order Check the mechanism regarding ribbon Detection
Turn on Printer then print again
2.
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OS-214plus Technical Manual < III. RS232 Error > LED Signal POWER LED blinking Status
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Cause
RS232 Error 1. The Settings for RS232 between Host & Printer are not consistent
Restart system
Is baud-rate consistent between Printer? PC &
No
Set the same Baud Rate in PC & Printer
Yes
Is Data Bit consistent between PC & Printer?
No
Set the same Data Bit in PC & Printer
Yes
Is Parity bit consistent between PC & Printer?
No
Set the same Parity Bit in PC & Printer
Yes
Turn on Printer then print again
8.3. Cleaning
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OS-214plus Technical Manual CAUTION
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The printer electronics are susceptible to static discharge. Wear an anti-static wrist-band and attach it to the printer chassis
There are some components need to be clean-up occasionally: Thermal Print Head The debris of thermal paper or ribbon may be remained on the surface of thermal print head. This will cause the printed image (Characters, Bar Code) to appear lighter or faded. To clean the print head, wet a soft paper towel with isopropyl rubbing alcohol and use the damp towel to rub off the dirt on the print head surface. It is recommended to clean Print Head before a new ribbon being loaded. Platen Roller: If the roller becomes contaminated with grit, label adhesive, or ink, the printing quality may be adversely affected. To clean the roller, using a clean cloth and alcohol, wipe off any accumulated residue.
Note: Switch off the power before cleaning!
8.4. Replacement CAUTION

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The printer electronics are susceptible to static discharge . Wear an anti-static wrist and attach it to the printer chassis
TPH (thermal print head) replacement

1. 2. 3. 4. 5. 6. 7. 8. Switch off the power and wait for both the LEDs to go off. Open the top cover. Unlatch the print head module and swing it to the opposite. Remove the ribbon. Push the TPH firmly into the mounting bracket (see figure 11.4.1) then slide it to the left to release it from the module (see figure 8.4.2 ). Disconnect the TPH cable. Disassemble the TPH and the metal plate by removing the screws. Replace the TPH.
Figure 8.4.1
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Figure 8.4.2
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9. OPERATIONAL THEOREM
9.1. System Block Diagram
Panel Board Ribbon

Centronics
Main Board
Sensor Dispenser sensor Cutter Roller
Thermal
RS232
USB 2.0 Full-Speed
Media sensor
Stepping
Switching DC Adaptor Figure 9.1 OS-214plus System Block Diagram
Main Board:
A four-layer PCBA, which consists of micro-controller, Flash ROM, DRAM components required for the printing functions.
Panel Board:
A 2-layer PCBA consists of one push button switch and two LED indicators.
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Ribbon Sensor:
A 2-layer PCBA consists of a reflective type object sensor designate for ribbon detection.
Media Sensor
A 2-layer PCBA, which consists of a reflective type object sensor designated for media/gap detection.
Thermal Print Head (TPH)

This Print Head is consisted of 832 heat elements (800 Ohm for each element) in the printing width of 4 inches.
Stepping Motor:
The motor for feeding label and ribbon is a stepping motor with bipolar winding & PM type. Its rotary angles in one full step is 7.5 degree.
Dispenser Sensor (option)

A 2-layer PCBA, consists of a reflective type object sensor designated to verify if the printed label is removed.
Cutter Assembly (option)

Consisting of a DC motor, relay, gears and a rotary cutter. This cutter can cut the printed label automatically.
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9.2. Block Diagram of Main Control Board
RS-232
Centronics
USB
BUFFER
BUFFER, LATCH
MEDIA
Motor Driver
BUFFER BUFFER
Cutter Driver TPH
PEELER, RIBBON,
Sensor
Analog Multiplexer
FLASH ROM
4MB
8MB
SDRAM
Supper Card Slot
External FLASH ROM 4MB, RTC
MCU
TE
TM, 24V, Key Pad LED 1.5V

Figure 9.2
POWER 24V, 5V, 3.3V,
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Major Components on the Main Controller are:

Micro-Controller Unit (MCU)
SH7705 integrated with lots of on-chip peripherals, which are required to build a system like this Label Printer. These rich on-chip Peripherals, including Timer, DMA controller, Interrupt Controller, SDRAM Controller, A/D convert, Serial communication interface, Pattern generator and I/O ports, make the Electrical H/W for this printer being compact and efficient.
FLASH ROM
4M bytes FLASH ROM is put on the main board to store the Firmware, character , bar code and fonts.
SDRAM
8M BYTES SDRAM is put on the Main Board. Normally the volatile data, like working buffers and Parameters, are allocated here. The controlling signals for SDRAM are provided by the SDRAM controller built in SH-7705.
RS232 Buffer
To convert the serial port signal to/from micro-controller to RS232 voltage level.
CENTRONICS Interface
Data come from the Host (LPT Port On PC) are latched in (74374) then read out by the Micro-controller.
Key pads, LEDs

User control interface feed button and massage indicators LED of POWER, READY.
Power
A regulator to convert 24 V DC to 5 V DC as the Vcc source for most of components on main board. LDOs are 5V to 3.3V for I/O, 3.3V to 1.5V for MCU core.
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OS-214plus Technical Manual Motor Driver
Rev. 1.00
January 12, 2009
A3983 is stepping motor driver with a current limited controlled for OS-214plus. It has different control approach with our old motor driver. Also has smaller package and advance process of semi conduction DMOS device for heat-sink.
Extension Slot
This slot is designated for the connection of all optional extension modules. For example, RTC, Font and specified function card.
Boot Selection DIP

DIP 5 to off for Normal Boot, boot from on-board ROM. DIP 5 to on for External Boot, boot from extension-board ROM.
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Rev. 1.00
January 12, 2009
9.3. Wiring Diagram

Panel
MOTOR
J12
Main Board
J8 J13 TPH
P1
J11
J6
J7
J9
DC24V Input
Media sensor
Ribbon sensor
Cutter Dispenser sensor
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Rev. 1.00
January 12, 2009
10. RECOMMENDED SPARE PARTS

part number
55-21401-001 23-80004-002
description OS-214plus Main board OS-214plus Thermal print head
45
Rev. 1.00
January 12, 2009
46
Rev. 1.00
January 12, 2009
47

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OS-214plus Technical Manual

January 12, 2009

OS-214plus Technical Manual

Argox Information Co., Ltd.

OS-214plus Technical Manual TABLE OF CONTENTS

January 12, 2009

1. GENERAL INTRODUCTION .................................................................................................................. 4 2. PRINTER SPECIFICATION .................................................................................................................... 5

3. CONTROLS AND INDICATORS .......................................................................................................... 10

5. SETUP AND DIAGNOSTIC ................................................................................................................... 14

6. OPTIONAL PARTS INSTALLATIONS ............................................................................................... 21

7. FIRMWARE UPGRADING .................................................................................................................... 29

8. MAINTENANCE AND TROUBLE SHOOTING:................................................................................ 31

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OS-214plus Technical Manual

January 12, 2009

9. OPERATIONAL THEOREM ................................................................................................................. 39

10. RECOMMENDED SPARE PARTS ..................................................................................................... 45

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OS-214plus Technical Manual

January 12, 2009

1.2. Printer description

1.3. Related manuals

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OS-214plus Technical Manual

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2.3. Bar code

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OS-214plus Technical Manual

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Max label roll diameter : Label indexing :

2.5. Electrical and Operating environment

2.6. Physical dimension

2.7. Agency list

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OS-214plus Technical Manual

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2.8.1 Serial Interface Specification

Input. Serial Received Data

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OS-214plus Technical Manual

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2.8.2 Parallel Interface Specification

2~9 DATA[1:8] 10 11 12 13 nACK BUSY PE SELECT

nAUTOFEED N.D. Ground Chassis Ground Peripheral High

19~30 Signal Ground 31 32 nINIT nFAULT

33~35 N.D. 36 nSELECTIN

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OS-214plus Technical Manual

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2.8.3 USB Interface Specification

Pin 1 2 3 4 VBUS DD+ GND

Differential data signaling pair Differential data signaling pair + Ground

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OS-214plus Technical Manual

January 12, 2009

3. CONTROLS AND INDICATORS

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3.2. Rear panel

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OS-214plus Technical Manual

January 12, 2009

Power Jack for DC24V

RS232 Serial Port