Académique Documents
Professionnel Documents
Culture Documents
Service Leadership
Associate Professor Janet McDonald School of Arts and Communication USQ
if you want to build a ship, dont drum up the people to gather wood, divide the work and give orders [management]. Instead, teach them to yearn for the endless immensity of the sea [leadership].
Antoine de Saint-Exupery, 20th C French novelist and aviator
Harry S Truman
go ahead and show me
Icarus was told not to fly too close the sun, nor too low to the sea: the industrial economy has created a culture where we are afraid to stand up, stand out, rather, we settle for low expectation.
The fearless agent of change isnt waiting for a miracle; shes building alliances and gaining stepwise support in and orderly approach to making the change she seeks (201-202)
No Capes Leadership
Self-declared leaders rarely lead (sometimes they are killed by friendly fire); isolate and die Leadership: an attitude, not a title, it emerges and everyone can do it Change agency; not for the fainthearted (better to be sorry than sad you didnt), play it Design the process: evaluate during, take feedback onboard: strategy, action, evidence, strategy.. No as a process to yes: rules of improvisation - ACCEPT
Trust is precious and easily wasted, and guessing is a lousy foundation for future progress
Seth Godins Blog 16 July 2013 (http://sethgodin.typepad.com/)
The Industrial Economy: Profit, wealth for a few Capitalism Physical labour Competition Fear of failure, scarcity Dominance, stability, command, control, conformity, compliance
The Philosopher
Sit above, sit within: cultural recognisance Diagnose and seek understanding Seek out thresholds Shut up, go back to strategic basics:
What is core business What are core actions/behaviours Which lines are not crossed
Practice benevolence: give it, heal it; no quid pro quo Its not a democracy, but it is a consultancy
The converter, the translator of potential into gold Transmutations: cultural shift, grounding the philosophy into reality Translate change: connect the disconnected Manage up, down, across: prepare the support team (the songbook/the story) Factor in lead-up time and catastrophes; invent and utilise constraints to create focus
The Alchemist