Extending Applications With Oracle BPM

Extending Applications with Oracle BPM Suite
Copyright 2012, Oracle and/or its affiliates. All rights reserved.
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Disclaimer
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracles products remains at the sole discretion of Oracle Corporation.
Introductions
Meera Srinivasan Director, BPM Product Management, Oracle
Srikant Subramaniam Product Manager, Oracle Fusion Middleware, Oracle
Ajay Khanna Director, Product Marketing, Oracle
Oracle BPM Suite
Agenda
Extending Applications with BPM
Demonstration
The Challenge
1. Ever-changing Business
Environment
2. Lack of business visibility 3. Process silos across departments 4. Business intent is Lost-in-
translation
The Result
When business conditions evolve faster than the companys ability to change and respond
Business Requirements
Performance
1 4 3
Business Execution Gap
ERP Deployment
CRM Deployment Internet Explosion Industry Consolidation
2 3
Applications
Time
1995
2000
2005
business performance suffers
Next Generation Applications

BPM Provides Ideal Platform to Extend and Integrate Applications
Process Based
Business Driven
Intelligent Applications
Collaborative
Agile
Oracle BPM Suite Overview
BPM Life Cycle

Model & Design Simulate & Analyze
Monitor & Improve

Manage & Control
Integrate & Deploy
Next Generation Application Architecture

Process Driven Across all channels
PUBLIC CLOUDS
PRIVATE CLOUDS
Shared Services Infrastructure for Applications and Data

SFA
Marketing
SVC
Partner
Call Center
ECommerce
A/R
Website
A/P G/L
SCM
Financial Planning
Procure
Order Mgmt
Billing
HFM
HR
10
Support for All Process Flavors
Systems
People
Case Decisions, Rules

11 Copyright 2012, Oracle and/or its affiliates. All rights reserved.
Documents Events
Business driven Implementation
12
Business Driven Modeling

Oracle BPM Process Composer
Business analysts can capture
the process Or import existing process from Visio etc. Share models and collaborate Manage snapshots Generate Process documentation
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Simulate before you Implement
Run simulations to do
what-if analysis
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Delegate business-interesting and dynamic logic to Business Rules

Business Rules
Decision tables If-then rules
Localizable
Business vocabulary
15
Business led User Interface Design

Business analysts can
define the forms Forms can be previewed within Composer If needed, developers can enrich behavior using JavaScript
16
Business led Data Design

Business Object Create from scratch Create from XSDs
Business Indicators
Measures & Dimensions Counters
17
Play & Validate
Process can be played to business stake holders within Composer Draft mode enables partial processes to be played facilitating iterative discovery
18
Business IT Collaboration for Process Design

Single Model From Modeling to Execution
Social, collaborative design Single BPMN 2.0 model
WYSIWYE
Import/ Export process models Comprehensive IDE for
developers
19
Customizing Applications
BPM Project Templates & Variants

Best practice processes Business Catalog populated with Services, Tasks, Rules etc Customization Constraints Reuse & Governance
20
Powerful Work Management
21
Approval Flows
Powerful and flexible Approval Routing
Complex multi-level approvals Rules-based Assignment
Approval Groups based Routing

Search based on Supervisory, Job
Level or Position Hierarchies defined within Applications
22
Task-centric Design
Design Deadlines, Notifications, Authorizations

Single-click Form Generation Deadlines and Notifications
Digital Signatures
Grant or deny actions based on roles
23
BPM Workspace
Wizard driven, easy customization and personalization

Change Skin, Branding, Label Hide/show Panels
Create Task Views

Customize Task and Process Instances Table Easily embed BPM Workspace Panels as Portlets
24
Guided Process Walkthrough

BPM Activity Guides for Simplified process interactions Milestone based view of the process Hide complexity Hide details from partners, customers Monitor progress of milestones
25
Rich Process Analytics
26
Operational Monitoring
Integrated Out-of-the-box Dashboards; Audit-Trails

Standard performance dashboards Dimensional drill-down Instance drill-down Detailed audit trail
27
Process Intelligence
Process Intelligence using Oracle Business Intelligence
BPM Process Model
Process Aware BI Dashboards
BPM STAR Schema

28 Copyright 2012, Oracle and/or its affiliates. All rights reserved.
Map BPM STAR Schema to BI Model

BPM: Extension Platform for Oracle Applications
29
Challenge: Customized Applications

Out-of-the box applications dont meet100% business needs
Customizations are performed within the applications
More customizations Costly upgrade
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Solution: Process Extension Platform
Customizations
Interfaces/ Integrations
31
Solution: Process Extension Platform

Customizations
Interfaces/ Integrations
32
Oracle Recommended Approach

Integrate and Extend
Extension Platform
Integration Platform
33
Demo: Loan Origination Processing
34
Loan Origination Process

Business Process Overview
Application Capture
Identity & Background (KYC) Verification
Credit Verification
Risk Assessment & Underwriting
Account Creation & Disbursement
Best practice solution to enable end-to-end automation of the process for retail banking Process Advantages
Eliminates loan origination defects Reduce loan approval time Provide agility, visibility and audit capabilities Provide consistent, personalized customer experience
Solution Highlights
Oracle Policy Automation for customer needs analysis Model process flow in BPM 11g Integrate with Siebel Financial Services and external
applications (credit verification, background check)

Aligned with Oracle Process Accelerator for Loan
Comply with regulations (including KYC) and reduce risk
Origination
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Solution Architecture
Customer Management, Policy Automation & Business Process Management
Customer Information + Product Recommendation
Process Flow
Process Space
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Application Capture and Eligibility Analysis
Web determinations (interview) for needs analysis and product recommendation
Update Siebel FINS with product info using OPA Connector for Siebel
Oracle Policy Automation Natural language rule authoring

Determine eligibility/loan amount
Siebel Integration
Customer applies for a loan
37
Siebel Connector for integration
BPM Process Flow

BPM for Application Extensions
Span multiple applications Workflow: Complex approvals,
delegations, escalations
Process Spaces
Dashboards for loan approval
metrics, UCM integration

Process visibility via embedded
audit trail
38
Some Customer Examples
39
Summary
40
Summary
Oracle BPM 11g Comprehensive Platform for Extending Applications
Business Analyst Modeling & Simulation Process Composer, BPM Studio
End-to-end Business Visibility BAM
Social Task Management Process Spaces
Dynamic policies & Decision Logic Business Rules, CEP
Manage Approval Flows Sophisticated Human Workflow
Build Rich Process Interaction Web, Mobile
Leverage Existing Applications Adapters, Service orchestration
41
Get Engaged, Learn More

Twitter twitter.com/OracleBPM Facebook facebook.com/OracleBPM
Hands-on Workshop
Model BPM process using Process
Composer
Implementation and integration with
LinkedIn Oracle BPM Oracle BPM blog blogs.oracle.com/BPM Oracle BPM Web site oracle.com/BPM
Oracle Apps using Jdeveloper

Oracle Fusion Middleware Best
Practice Centers
http://tinyurl.com/ofm4apps
42
43

Extending Applications With Oracle BPM

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Extending Applications with Oracle BPM Suite

Copyright 2012, Oracle and/or its affiliates. All rights reserved.

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Copyright 2012, Oracle and/or its affiliates. All rights reserved.

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Ajay Khanna Director, Product Marketing, Oracle

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Oracle BPM Suite

Extending Applications with BPM

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business performance suffers

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Next Generation Applications

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Oracle BPM Suite Overview

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BPM Life Cycle

Monitor & Improve

Integrate & Deploy

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Next Generation Application Architecture

Shared Services Infrastructure for Applications and Data

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Support for All Process Flavors

Case Decisions, Rules

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Business driven Implementation

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Business Driven Modeling

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Simulate before you Implement

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Delegate business-interesting and dynamic logic to Business Rules

Decision tables If-then rules

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Business led User Interface Design

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Business led Data Design

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Play & Validate

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Business IT Collaboration for Process Design

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Powerful Work Management

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