Resume

Mobile phone number: (+965) 99597450

E-mail: ahmad.motagaly@gmail.com

Ahmad Salah Abd El-Motagaly | PMP

Project Manager and Business/IT Process Management Consultant
Professional Profile http://www.linkedin.com/in/motagaly

Career Objective
Seeking a Project Manager or Business/IT Organization Process Management and Improvement Consultant position in a progressive,
reputable, professional and process-oriented enterprise, where I can unleash my potentials utilizing my practical and academic experience in IT
Solutions Development, Engineering and Organization Process Improvement gained by participating in enterprise projects and improving
organizations business and IT processes

Career Summary
Over 11 years of practical experience in Project Management, Enterprise IT/Business Process Management, IT/Business Process

Improvement, Enterprise Architecture, IT Service Management, Software Engineering (CMMi-DEV) and Development
Experienced with enterprise class solutions and systems implemented in various business domains including Banking, Telecom, Government

and Education in Gulf Region, Middle East, Europe and United States of America
Project Management (5+ years)
o Practical expertise in managing software development and IT consultation projects using project management best practices and

methodologies including PMI-PMP

o Responsible for handling projects starting from initiation, planning, communications, requirement gathering, design, implementation,

change requests , testing, deployment and release management until project closure
o Solid experience in enterprise project management tools specially Microsoft Project Server 20XX/Professional 20XX
IT/Business Process Improvement & Management (3+ years)
o Proven track record of professional, business-oriented and practical expertise in business process modeling, design, analysis,

documentation and performance optimization

o In-depth knowledge of process modeling standards including BPMN, UML Use case development and CASE tools
Software Engineering and IT Service Delivery (3+ years)
o Applied experience in CMMiDEV Software Engineering guidelines successfully implemented in two leading software IT professional

services companies
o Practical expertise in SDLC (Software Development Life Cycle) process engineering and improvement using many industry recognized

standards including MSF and CMMi-DEV framework, experienced in software architecture, performance optimization and systems tuning
o Experienced in ALM (Application Life Cycle Management) tools including Microsoft Team Foundation Server
IT Service Management (1 year)
o Strong knowledge and understanding of ITIL v3 concepts, functions and processes
o Applied experience using ITIL v3 IT service management in an enterprise class organizations IT service management projects in variety of

business sectors including higher education and real estate

Software Development (7+ years)
o Specialized in Microsoft .NET web (ASP.NET), desktop (WinForms and MFC) and back-end technologies (ADO.NET , Enterprise library and

Code Generation tools (e.g. CodeSmith) , Reporting tools including Crystal Reports and Microsoft Reporting Services, also SQL Server 200x
databases administration, programming and tuning and Microsoft Server products including SharePoint Server
o Engaged with J2EE and Visual C++ technologies
o Web standard including XML, DTD, XSD, HTML, CSS and JavaScript
Misc. (6+ years)
o Microsoft Office tools

Education
B.Sc. of Computer Engineering and Systems - Faculty of Engineering - University of Alexandria - Egypt (2004)

Certifications & Awards

Project Management Professional (PMP), PMP #1572761, PMI Member ID: 2566279
ITIL v3 Foundation Rev. 2011 (92% Pass Score), EXIN License# 4427290.1050968
SECC (Software Engineering Competence Center) CMM-SW software process course Smart Village Certification
o Requirements Management, Project Management, Configuration Management, Peer-Reviews, QA
Microsoft Visual Studio.NET Team System 2005 and MSF (Microsoft Solution Framework)
Road Map to Microsoft Enterprise Project Management 2007 (EPM 2007) Certificate
Certifications in pursuit
o OMG Certified Expert in BPM (OCEB) 2 - Fundamental (Business + BPMN): In Progress
o OMG Certified Expert in BPM (OCEB) 2 -Technical Intermediate (SOA): Pending
o TOGAF 9.1: Pending

Resume

IT Projects Experience
Roles Summary
Consultancy: IT/Business Process Analysis & Engineering | IT Solutions | ITIL | Process Improvement
1. Analysis, Market Research, Solutions Evaluation and Vendors Technical Demos Evaluation
2. Understanding organizations goals, vision, strategic plans, business and technical guidance to client on the legacy, current and proposed
systems
3. As Is Evaluation: Analyzing, Modeling and documentation current Business, IT Services & Processes, SLAs, OLAs, Issues and Challenges
4. Gap Analysis Study against best practices (ITIL and CMMi)
5. To Be Business & IT Processes (according to ITIL for IT operations - or CMMi for software delivery - framework) Analysis and Design for
Automation with the required solution or tools
6. To Be Process policies adherence tracking and audits after implementation and business and IT staff guidance
7. Detailed RFP documentation including functional, non-functional, technical and contractual requirements
8. Vendor selection according to vendor capabilities and technical demonstration
9. Vendor solutions proposals business and technical evaluation
Tools & Technologies
Microsoft Office, Visio, SharePoint, Mind Mapping, ITIL, CMMi, BPMN and MSF Framework
Management: Project Manager, Project Management Consultant
1. Project planning, resource allocation and utilization ,scope management, estimation and risk planning
2. Project scheduling , business and technical staff communication
3. Change, Risk and issue management and tracking
4. Team coordination, task assignments and technical reviews
5. Project stakeholders co-ordination and issue resolution
6. Progress status updates for senior management and sponsors
7. Taking corrective actions to resolve project scheduling, resource allocation, task coordination and technical content
Tools & Technologies
PMI-PMP, Microsoft Project Server, Project Professional, SharePoint Server and Office
Development: Software Engineer > Senior Software Engineer > Team Leader
Team Leader
1. Plan for detailed design & implementation tasks (Development Plan)
2. Plan for technical issues development and research (Spike Solutions)
3. Review Development Plan with the Development Team and Project Manager
4. Develop high level design and review it with Development Team
5. Help and assist development team in development issues
6. Review and assign bugs to Development Team and Managing Software Builds and Releases
7. Review Requirements change requests impact on development
Senior Software Engineer
1. Develop Detailed Design and review it with the Technical Leader
2. Review software design developed by the Technical Leader
3. Code development and reviewing development issues and bugs with Team Leader
4. Bug analysis and resolution
Tools & Technologies
C/C++, HTML, XML, JavaScript, CSS, AJAX, SOAP, JSP, Servlets
Microsoft Visual Studio, ASP.NET, ADO.NET, Windows Forms (C#) , Visual C++, MFC, Team Foundation Server,
SQL Server, MySQL, Oracle DB, Crystal Reports

Projects Summary
Safat Enterprise Solutions | Kuwait | 2008 Present
#
1

Client
VIVA Telecom

Project Name
Oracle Data Security
Implementation

Project Brief
Implementation of Oracle Data Vault Solution on the
VIVA ERP, Billing System and other systems

Role
Project Manager

Duration
August 2014Present

Boubyan Bank

SOA Implementation

Agile SOA implementation project using Oracle SOA

Suite to integrate delivery channels with Core Banking
and Back-End Systems by implementing SOA best
practices

Project Manager

March 2013Oct 2013

SafatES

ISO 9001:2008
Implementation

Define and Automate Internal company processes in

compliance with ISO 9001 standards

Project Manager

June 2013Nov 2013

Warba Bank

Online & Mobile

eBanking Solution

Building Online and Mobile eBanking Solution to retail

customers, integrating with FLEXCUBE Core Banking
and various Back-End systems

Project Manager,
Senior Consultant

Jan 2012 Present

Resume

Kuwait Finance
House

Operations
Document Flows

Automate 15 Operations Business Process with

Powerful Performance Reporting Engine and Tools

Project Manager

Jan 2012April-2013

Kuwait Finance
House

eCorporate Banking
Solution

Project Manager,
Senior Consultant

Aug 2010-Dec
2011

Kuwait Finance
House

Project Manager

Aug 2010-Feb
2011

Masraf Al Rayan

Project Manager

Mar 2010Sept 2010

KREC

IT/Business Process
Engineering & ITIL
Consultant &
Project Manager

Oct 2009-Feb
2010

10

PAAET

ITIL Consultant &

Project Manager

Oct 2009-Oct
2010

11

NBK

Mobile Banking
Portal & Online
Portal Look & Feel
Middleware
Integration solution
(BizTalk Server
2009)
Real Estate
Brokerage & IT
Service
Management ITIL
implementation
IT Service
Management
Implementation
using ITIL
Product and
Activities Tracking
System

Project Manager

Aug 2009-Feb
2010

12

PAAET

Student Information
System (SIS)
Consultancy

Business Process
Engineering &
Technology
Consultant

May 2009Mar 2010

13

Aayan

Project Manager

Jun 2009Oct
2009

14

NBK

Infrastructure
Splitting and Reallocation
Core Banking ETL
Project

Building a Access Management Framework and

eCorporate Banking Services online portal for KFH
corporate customers
Building a mobile portal by creating a mobile edition of
the existing KFH retail online services, Redesign the full
portal to a new look and feel
Developing a full middleware integration solution for
the bank to integrate its delivery channels (MOSS, CRM,
SMS, Internet Banking ), and Back-End Services (Core
Banking, ATM, Altiris ) and B2B (Qtel, E-Gov, etc.)
Project focuses on writing down an RFP for establishing
a full automation to the manual business processes,
Building the IT infrastructure of the company and IT
Service Management Processes according to ITIL
framework recommendations
Project is mainly focus on ITIL IT service management
full scale implementation on all IT Services analysis,
design, BMC implementation supervision and periodical
audits
NBK generic workflow based solution that allows
business to design, customize, deploy and execute and
track their business processes on top of Microsoft
SharePoint 2007 Server
Analyzing, modeling and documentation of PAAET
current business processes, and also RFP
documentation, Vendor selection and finally proposals
& solution evaluation for the required Student
Information System
Splitting and Re-allocation of hardware and reconfigure
all hardware and also infrastructure software and
business applications
Migration project form the legacy core banking
software (developed on IBM mainframes and DB2
database) to TCS BaNCS Core Banking solution

ETL Consultant

Jan 2009-Aug
2009

15

NBK

Legacy Systems
Process Engineering

Project Manager

Jan 2008-Jan
2009

16

SafatES

Organization
Process
Improvement

Managing a team of 8 Senior System Analysts to reverse

engineer and analyze over 40 banking solutions ranging
from main frame systems, PC systems to enterprise
web applications and SOA systems
A Project to design and build a mature organization
internal business and service delivery processes which
complies with the CMMi-DEV v1.2 SEI standards

Process
Improvement
Engineer

Jan 2008Present

A Long term project developing a highly sophisticated

generic HR benefits solutions system that integrates
with latest ERP systems

Project Manager &

Technical Lead

Jan 2007-Dec
2008

Developing the corporate website to handle news,

advertisements, jobs , job searching engine and all
services
Organization process definition to apply CMMi Level 23 guidelines and supported by foreign Software Process
Improvement consultation acquired by the organization
in association with SECC
Full featured ERP with CRM integrated system for
medical drug distribution over networked environment
covering all Supply Chain standard modules
Build an PoS and an inventory Management System to
automate inventory management processes and PoS
Processes

Senior Software
Engineer

Jan 2005-Jan
2006

Process
Improvement
Engineer

Feb 2005-Aug
2007

Software Engineer,
Team Leader and
Project Manager
Software Engineer

Sep 2004-Dec
2007

Global Impact Software/Freelancing | Egypt | 2003 2007

17

EBS

18

PharmaOverSeas

19

Global Impact

20

PharmaOverSeas

21

Mousa Import
and Export

eMergent Benefits
Solutions (EBS)
Generic HR Benefits
System
PharmaOverSeas
Corporate
Quality
Management
System according to
CMMi-Level 3
PharmaChain: ERP
with integrated CRM
System
PoS and Inventory
Management
System

Jan 2003- Sep

2004

Resume

Clients

Supporting Skills

Dedication and professionalism towards project execution, team members and clients
Results driven and task-focused
Quality Focused, Process-oriented, Progressive Improvement to industry best practices
Impressive Presentation and Training skills
Problem-to-Resolution Research and Analysis skills
Energetic team player, motivated and smart worker
Self-Paced Education (Software Engineering, Development, Design Patterns and Process Improvement best practices)

References
Please review LinkedIn professional profile for more references and recommendations from my managers, peers and team members
http://www.linkedin.com/in/motagaly
List of some key references:
1. Mr. Ahmed Samir Khailil - Director EPMO - AFiT Co. (+965) 90057966
2. Majdi Alian Head of Development Safat Enterprise Solutions Majdi@safates.com (+965) 60018288
3. Mohammed Atef Senior IT Consultant Kuwait Finance House matef@kfh.com (+965) 69919001
4. Ahmed Ragab Senior Consultant - Baker Tilly Kuwait - hr.ahmedragab@gmail.com (+965) 60036963
5. Ahmed Shokr - .NET Pre-Sales and Consultant Ministry of Finance Kuwait: shokr.ahmed@gmail.com (+965) 65963141
6. Taimoor Fayyaz Project Manager Kuwait Finance House Kuwait: taimoor.fayyaz@gmail.com (+965) 94068363
7. Usman Tariq SOA Architect Dubai Customs UAE: adminresearch@gmail.com (+971) 1566038557
8. Maged El Rashedy IBM Integration Consultant OmanTel Oman: rashedy101@gmail.com (+968) 97287602
9. Gaby Nohra ITIL Senior Consultant SafatES Kuwait: gaby@safates.com (+965) 66449560
10. Sirish Chander CMMi Software Process Improvement Consultant - QAI India: sirishc2003@yahoo.co.in
Certificates References:
A hard or electronic copy will be sent upon request
Language Skills
Arabic: Native Language
English: Very Good (Reading, Writing and Oral)

Personal Information
-Full Name: Ahmad Salah Abd El Motagaly Abd El Haliem
-Birth date: 18-August-1982
-Current Address: Hawalli, Kuwait
-Marital Status: Married
-Cellular phone number: (+965) 99597450
-Car License : Available (GCC)
-E-mail: ahmad.motagaly@gmail.com
-Military Status: Exempted
-Work Experience: 11 years
-Nationality: Egyptian
-Current Position: Project Manager and Senior Consultant at Safat Enterprise Solutions