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SLk Software Services Private Limited

SLK Software Services was established in 2000 and specializes in providing full cycle IT solutions and services, which deliver significant savings to the customers. Our services include: Business Analysis and Consultancy Application Re-engineering, Enhancements, and Maintenance Independent Testing and Quality Assessment Worldwide Remote Installation, Support, and Monitoring Services

With our offshore development centers in Bangalore (India), SLK Software is a customerfocused and employee-owned firm. Our in-depth understanding of various industry domains and a fully dedicated team of over 600 trained professionals enable us to provide innovative and end-to-end technology solutions and services. Nurturing long-term partnerships has been the way of life at SLK and the company firmly believes that in the "Power of Partnership" lies the ability to identify more opportunities, increase individual strengths, and intensify commitments.

Aim / Vision / Mission


To be the most inspiring business group admired globally for creating sustained prosperity. Mission: To enable continuous growth for clients through world-class solutions and demonstrated expertise, consistently. To ensure continuous growth of people by inspiring and empowering them to be the best in delivering solutions to meet global IT challenges.

PRODUCTS & SERVICES

1. Business Consultancy Services


SLK Softwares industry domain expertise built over the last several years enables us to provide the right business solutions based on our customers business requirements that need to be supported with the right IT solutions. With our broad experience and matured best practices, we provide organizational change management assistance, technology implementation, strategy development, and operational improvement services.

2. Financial Services
With a strong leadership team and a large pool of experienced professionals, the Financial Services (FS) practice at SLK Software provides a wide range of service offerings to various Fortune 500 Banks across the globe, enabling them to gain an edge over the competition in the industry. Competencies in Banking include application development, maintenance, and support as well as application implementation and deployment. In addition, we provide enterprise solutions through consulting, data warehousing, and business intelligence and also a range of other solutions for financial sectors across the globe.

3. Business Continuity and Disaster Recovery Services


SLK Software Services has a robust Business Continuity and Disaster Recovery Plan (BCP & DRP) which ensures that the business operations of SLK are not disrupted by any natural or unnatural disaster. The BCP & DRP reiterates our commitment to deliver the highest quality solutions using the onsite/offshore model and shield our customers from risk. Our business continuity plan scales from individual desktops with residing software to high-end servers with the most complex codes & software as well as from local to wide area connectivity. Our BCP & DRP focuses on the following key areas: Data - Backup & Recovery SLK has a very strong data backup policy. All system, departmental, and user data are archived at least once every fourteen days and are stored offsite at a secure location. Also, an incremental archive is performed once every day. Infrastructure SLK Software has identified business continuity locations, fully equipped to function and carry on with work in case of any contingency. Primary and Alternate Facilities SLK has multiple office locations in Bangalore - our corporate headquarters (Primary Facility) & two other locations within Bangalore (Alternate Facility) In case of any exigencies, SLK can relocate to these alternate locations and start operations using the backed up data

All processes and policies including our knowledge base are accessible to SLK staff on an intranet with a secure access. New policies and processes are updated instantly and communicated to our staff through the Intranet. SLKs business continuity plans are based on the need to protect professional staff, computing infrastructure, and intellectual property in order to help our customers remain in business through any contingency

4. Delivery Center Services


SLK has multiple facilities at Bangalore with sophisticated infrastructure and an array of advanced workstations, cutting edge computing and network systems, power packed online servers, smart communication systems, and enhanced conference facilities with Tele, Video and Web conferencing facilities. SLK has a comprehensive Information Security Policy and Information Security Management System in place which includes Access Control Policy, Human Resource Security, Asset Management, Physical & Environmental Security, Communication and Operational Management Policy, and Data Security (both physical & logical) which ensures all artifacts, information, data, and services are secure and protected at all times. Our security setup runs at ISO 27001: 2005 Standards. SLK follows competent procedures to ensure compliance with legislative, regulatory, and contractual requirements on the use of material with respect to which there may be intellectual property rights (IPR) and on the use of proprietary software products. Information Security policy......

SLK Software commits to protect its information assets by maintaining confidentiality, integrity and availability through implementation of effective security controls across the organization

5. Documentation & Reverse Re-Engineering Services 6. Enterprise Technology Solutions Services


In todays dynamic environment, enterprises have multiple business areas with disparate technology solutions, technologies, and applications. However, these applications are often unable to communicate and share information with each other due to several reasons like lack of interoperability, different standards of operations, and dissimilar formats. In order to achieve effective communication across various business applications and delivery channels, enterprises are looking forward to reconfigure their business processes through integration of applications from different vendors.

To help enterprises accomplish this, SLK Software offers Enterprise Technology Solutions (ETS) solutions with a careful understanding of futuristic enterprise IT standards and objectives. Our ETS team comprises of highly skilled resources with knowledge gained from numerous implementations for large banks across the globe. Our ETS solutions allow compatibility between the customer's legacy applications and databases to enable direct processing and automated workflow systems. It also provides customers with scalability of business growth and the facility to have appropriate MIS reporting level. Major Offerings System Integration Enterprise/Master Data Management Check/Item Image Processing Service Oriented Architecture Solution (SOA) Business Intelligence/Data warehouse Services

7. Middleware and Web Infrastructure Support Services 8. SLk Independent Testing & Quality Assessment Services
SLKs dedicated Quality Assessment team uses a wide range of comprehensive testing methods and tools to ensure that they deliver high quality solutions. The IT & QA team delivers effective, tailored solutions to customers across a wide array of industries and technologies and at significant cost savings.

Major Offerings
ITQA Process Consulting Establish Methodologies & Processes Functional Testing Performance Testing Test Data Management

9. Source Code Up gradation Services 10. Test Script Development and Execution Services 11. Web Enabling the Legacy Business Systems Services

12. Technology Infrastructure Management Services


Technology Infrastructure Management Services (TIMS) at SLK has significant experience in providing Infrastructure Management Services to its Global Customers from Finance, Manufacturing, Sales and Distribution industries. We provide range of services in the area of Infrastructure Management from Consultation, Implementation to Operate and Optimization of IT Infrastructure for Applications, Databases, Middleware and Data Centers.

13. Technology Infrastructure Management Services


SLK's Technology Infrastructure Management Services (TIMS) has a proven track record of delivering superior services and solutions to customers worldwide wherein we monitor and manage critical components of IT Infrastructure including the hardware, operating system, middleware, and the database layer. We consult and provide solutions for upgrade, migration, and new implementation of IT infrastructure. The services are delivered through a strong and flexible operational framework based around a strong ITIL process ensuring improved service levels, better response times, minimized downtime, and proactive support.

Offerings
Data Center Services Monitoring, Administration, Diagnostics and Troubleshooting for Desktop, Server, and Domain infrastructure Inventory and Patch Management Backup Services Citrix Infrastructure Administration Web Infrastructure Services / Middleware Support SharePoint and Web Sphere Infrastructure Administration and Deployment Services Oracle Portal Administration Services Application Management Services Application, Operations, Build, and Deployment services Mainframe Support Services Configuration and Release Management Build and Deployment Services Technical Support Services Database Services Monitoring, Database Administration Services for MS SQL, Oracle, DB2 Database Version Upgrades and Migration Services Data Warehouse Support and Reporting Services Database Auditing Services and Data Quality Services

Infrastructure Consulting and Migration Services Data Center Consolidation Infrastructure Migration Services, Active Directory, Exchange Migration Services Capacity Planning, Hardware Sizing

14. Technology Infrastructure Management Services


SLK's Technology Infrastructure Management Services (TIMS) has a proven track record of delivering superior services and solutions to customers worldwide wherein we monitor and manage critical components of IT Infrastructure including the hardware, operating system, middleware, and the database layer. We consult and provide solutions for upgrade, migration, and new implementation of IT infrastructure.

Major Offerings
Data Center Services Monitoring, Administration, Diagnostics and Troubleshooting for Desktop, Server and Domain infrastructure Inventory and Patch Management Backup Services Citrix Infrastructure Administration Web Infrastructure Services / Middleware Support Data Center Consolidation Infrastructure Migration Services, Active Directory, Exchange Migration Services Capacity Planning, Hardware Sizing

15. SLk Business Process Management Services


SLK's Business Process Management (BPM) & Enterprise Content Management (ECM) practice addresses the above challenge of managing the enterprise content, providing its business users with rapid access to the information and services they need to help them do their jobs more efficiently, make better-informed business decisions, and enable their organizations to become smarter thus more competitive. SLK offers comprehensive solutions to all aspects of content management including document management, web content management, digital asset management, records management, imaging, and enterprise content integration.

Major Offerings Solution Engineering and Consulting Application Engineering and Development Application Maintenance (Level 2 & 3) Infrastructure Management Service

16. Commercial Banking Services


SLKs commercial banking solutions help banks to deliver a broad range of products and services including trade finance, treasury, and payments. Major Offerings: Technology Consultancy Business Analysis & Functional Analysis Framework, Architecture and Design Assessments End to End Implementation

17. Retail Banking Services


Retail Banking Practice at SLK provides a One-stop" banking solution, assuring complete customer satisfaction. Major offerings:
Banking Portals - Access to Banking Applications Branch Banking - Financial Needs Analysis, Account Opening, and Marketing Banks Products & Services ATM Solutions - Cash Withdrawal and Account Management Internet Banking - Online Account Management and Transactions Mobile Banking - Enquiries, Alerts, Transactions on the move Channel Integration

18. Independent Testing and Quality Assessment Services SLKs flexible testing methodology can align with any type of software delivery methodology ranging from a regular SDLC to newer agile methodologies like DSDM, XP or Scrum.

19. Oracle Applications Services


SLKs Oracle Application Practice (OA) provides end-to-end Oracle Applications solutions focusing on enterprise needs. SLKs Oracle Center of Excellence (CoE) with a good pool of Oracle function al and technical experts, aided by robust tools, methodologies and templates, offers consulting, development, and support services covering from implementation to integration of all major versions of Oracle and

the

Oracle

E-Business

Suite

of

applications

across

diverse

industries.

SLK also provides a broad range of additional technical services surrounding Oracle Applications including RICE services, data extracts, enhancement, integrations, customizations and performance tuning

Offerings
Consulting & Solution Architect Process Architecture & Process Integration Business Process standardization in a multi-divisional & multi-geographic environment Architecture standardization to identify end-state and roadmap to achieve end-state Design Review and Independent Validation and Quality Assurance Implementation & Technical Development Turnkey Implementation New Modules implementation and Customizations Data Conversion and Migration Application Integrations Develop custom Reports using Discoverer, Oracle Reports and XML Publisher Develop BI Reports using OBIEE Develop custom Forms and OA/ADF pages Interfaces & Extensions Oracle Workflow Customization Application Maintenance & Support Offshore and onsite Development and Support Production Support Performance Tuning Build and Deployment Services 24 X 7 End User Application Support

Upgrades
Business and Technical Assessment for Upgrade Application Upgrade Re-implementation Migration of Interface, Customizations and Extensions

20. Enterprise Solutions & ERP Services 21. Supply Chain Management Services
The industry expertise and skills in supply chain strategy, sourcing, procurement, and supplier management helps organizations to implement innovative consulting and outsourcing solutions that align operating models to support business strategies, optimize global operations, enable

profitable product launches, and enhance the skills and capabilities of the supply chain workforce.

End -To- End Solution for Supply Chain Management includes:


Procurement - Supplier Relationship Management, Supplier Capacity Management, & Strategic Sourcing Reverse Auction Logistics and Distribution Integration of systems with third party logistics provider Warehouse Management Inventory planning and counting, goods movements, picking and packaging Material Management Inventory management, Material tracking, Transfer orders Business Intelligence Offerings: Solution Architecture New Implementation and Roll out Package Implementation and Integrations Production Support & Migration Support

22.

Application Development Services

SLK Software has a well-defined and matured application development process which comprises of the complete software development life cycle (SDLC) starting from business requirement analysis to warranty support of the application. Thoroughly analyzing the customers business needs, industry, and application requirements, we deliver tailored, cost-effective, scalable, and robust solutions using our customizable software development framework.

23. Application Management Services


SLK Software's Application Management practice focuses on providing all levels of support and enhancement from handling initial service desk queries and correcting application errors to preventive maintenance for both packaged and customized application systems in a cost effective and efficient way.

24. Offshore Delivery Model Services


SLK Software has a well-defined model for its outsourced project development process using a combination of onsite and offshore processes. This combination offers a high quality and costeffective service to customers. Availability of a strong internal Quality Management System has a well-proven and welldocumented change management, issue management, risk management, and status reporting process.

Other products & services of SLK.


Application Management Services Database services Data centre administration services Data base migration services IT service management services Test automation services Test case development services Test planning services User acceptance testing services.

STRENGHTS: Reducing margins Tougher regulatory standards Expanding business Increasing revenues Improving customer service