Chang e Maharashtra and Goa Region customer support Maharashtra

Need assistance or want to share your Airtel experience with us? Here are 4 simple ways to do that:
Call us

For queries related to Scheme/Bill Plan/VAS Information etc you can dial our general information number 121 (Chargeable at 50 paisa/3 minutes for Agent assistance) or Dial 198 (tollfree) for complaints or service requests like Provisioning, Billing & Metering issues, Allocation of Tariff Plan, Account Updation, ISD, STD, Roaming Activation, VAS Deactivation, Service Termination, Security deposit Refund. For activating any Value Added Service, SMS START to 121 or for deactivating any Value Added Service, SMS STOP to 121. In case calling from any other number, please call us at: 9890012345 for Postpaid 9890098900 for Prepaid
Mail us

Email your questions, comments or suggestions to us at 121@in.airtel.com and we will get right back to you. Mention your mobile no. like 9810012345 in the subject of the mail without any space or any special characters between the digits for a quick response.

Grievance Addressal Nodal Team

We aim to resolve all complaints at the first point of contact. In case you don't get satisfactory resolution of your query / complaint at the customer service centre you can get in touch with our Nodal Team with your complaint reference number and details of grievance. Working Hours: Monday to Friday; 9:30 am to 6:30 pm
Appellate Authority

In case you are not satisfied with the resolution given by our Nodal officers, you may get in touch withAppellate Officers within 3 months of resolution after the expiry of the complaint resolution time limit specified by the Nodal Officer. To appeal please download the appeal form here. To view this form correctly, you will need Adobe Acrobat Reader. If you do not have it yet, download it for free here. Working Hours: Monday to Friday; 9:30 am to 6:30 pm Within 30 working days of receipt of the appeal
Status of Appeals

To check status of your appeal, please click here..

Kindly fill in the Complaint Form to mail us complaints (resolved not to your satisfaction at Nodal level) to respective Appellate Authorities listed below.

For Service Area of Name E-Mail Address Tel No. Fax No. Office Address

Delhi & National Capital Region Manikanandan R appellate.ncr@in.airtel.com 011-41614690 01141613579 bharti airtel ltd., Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015

Rajasthan Gurpreet Singh Gambhir appellate.rajasthan@in.airtel.com 0141-4034338 0141-4027777 bharti airtel ltd., K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan

Uttar Pradesh East Rajkumar Gideon appellate.upeast@in.airtel.com 0522-4600150

+0522 4139111 bharti airtel ltd., TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010

Uttar Pradesh West P Giridhar appellate.upwest@in.airtel.com 0121-4600150 +0522 4139111 bharti airtel ltd. B38/C1, Sector 57, Noida- 201301 Uttar Pradesh

Haryana Vivek Thapa appellate.haryana@in.airtel.com 0180-4600150 0180-4042855 bharti airtel ltd., 85, Durand Road, Ambala Cantt. - 133001, Haryana

Punjab Himani Bhatnagar appellate.punjab@in.airtel.com 0172-4600150 0172-4600660 bharti airtel ltd., Plot No.21, Rajiv Gandhi Technology Park, Chandigarh - 160101

West Bengal Bosco Soeiro appellate.kolkata@in.airtel.com

033-40016676 033-40016555 bharti airtel ltd., Infinity Building, 7th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal

Madhya Pradesh & Chhatisgarh Abhishek Sharma appellate.central@in.airtel.com 0755-4221100 0755-4223223 bharti airtel ltd., 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore- 452010, Madhya Pradesh

Mumbai Koundinya PSR appellate.west@in.airtel.com 022-40030143 022-40034003 bharti airtel ltd., 7th Floor, Interface Bldg No -7, Mindspace, Link Road, Malad (W), Mumbai - 400064, Maharashtra

Gujarat Kannan A appellate.west@in.airtel.com 079-40020143 079-40024003 Bharti Airtel Limited,Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054

Karnataka Mark Tavares

appellate.southabts@in.airtel.com 080-41115201 080-41112349 bharti airtel ltd., 55, Divyasree Towers, Bannerghatta Road, Bangalore - 560029

Tamil Nadu Balakrishnan J appellate.southabts@in.airtel.com 044-42039583 044-42102583 bharti airtel ltd., Oceanic Towers, 8th Floor, 101 Santhome High Road, Chennai - 600028

Andhra Pradesh Pandyan M appellate.southabts@in.airtel.com 040-40000222 040-40009900 Bharti Airtel Limited, Splendid Towers, Opp.Begumpet Police Station, Begumpet, Hyderabad 500 016

Kerala Ramanathan Chidambaram appellate.southabts@in.airtel.com 0484-4015201 0484-4015202 bharti airtel ltd., N H Bypass Kundanoor Jn, Maradu P O Kochi - 682034, Kerala

Maharashtra Amit Garga appellate.west@in.airtel.com 020-40031233 020 40038899 bharti airtel ltd., Vega Centre, A-Building, 1st Floor, Shankarseth Road, Next to Income Tax Office, Swargate, Pune - 411 037