Are you ready for winter?

Lead news

Whats inside
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Photos on page 2: EMI, Ibrahim Malla/SARC, Andrew Bret Wallis/Getty Images . Photos on page 3: Carl Juste/Press Association Images, Ines Rocha Mohwinckel

AFTER THE HURRICANE:

News
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British Red Cross welcomes new chairman and trustees Operation Gunpowder supports vulnerable people in Essex
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Appeal helps storm-hit communities across Caribbean

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Features

Ready for Winter campaign encourages UK to prepare for severe weather

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Cover story Be prepared: the Red Cross is urging people to have items such as a torch, radio and jump leads ready for winter Red Cross Life Issue No.91 December 2012 0845 054 7311 redroom.redcross.org.uk/life Editorial team Editor Miriam Jones Deputy editor Mark Cox Art editor Bryan Meredith Writers Ellie Matthews, Sarah Oughton and Craig Burnett Designers Sarah Trentham, Robin Stannard Photography Matthew Percival Abbreviations used in Red Cross Life: the Movement = International Red Cross and Red Crescent Movement ICRC = International Committee of the Red Cross the Federation = International Federation of Red Cross and Red Crescent Societies
Red Cross Life is published by the communications coordination department of the British Red Cross, UK Office, 44 Moorfields, London, EC2Y 9AL. The British Red Cross Society, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738). None of the information contained herein may be copied, reproduced or used for external purposes without specific written authorisation from the British Red Cross. The opinions expressed in this magazine are not necessarily those of the British Red Cross. RedCross Life is printed on chlorine free, 50 per cent recycled paper.

Ibrahims photos show bravery and sacrifice of Syrian volunteers

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UK focus
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What social media supporters thought of the I am a crisis advert

International focus
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Sierra Leone Red Cross launches 999-style emergency hotline

People
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Wheelchair helps woman after holiday snake bite ordeal

First word
Miriam Jones Editor
The last few winters have brought unusually harsh weather to the UK. I live in the small Buckinghamshire town of Chesham, which seems to have its own bizarre microclimate, recording some of the coldest temperatures in Britain. Last February, the mercury fell to -18.3C (colder than Moscow) and in December 2010, it hit an even chillier -19.6C. For me, this was a bit inconvenient: the transport network ground to a halt and my sons school was closed. However, for people who are elderly or unwell, a cold snap can be a very frightening experience, especially for those who live alone or in rurally isolated locations. In the last few years, British Red Cross volunteers have responded to hundreds of emergencies caused by severe weather and remain well-placed to do so again, if needed. This year, we are running a national campaign to encourage people to be better prepared for the cold weather. The Ready for Winter campaign (page 12) urges people to have a handy grab bag of items ready in their home and when they travel, and to keep an eye on vulnerable people in their community. So this year, Ill be making sure I have my torch, batteries and jump leads ready in case Chesham reaches new record-breaking lows. Im still hoping for a white Christmas though!
editor@redcross.org.uk 020 7877 7032

Storm chaos: people wade through flood waters in La Plaine, Haiti, the day after Hurricane Sandy swept through

I helped after Hurricane Sandy

London volunteer Ines Rocha Mohwinckel (37) was stranded in New York when Hurricane Sandy struck so immediately pitched in to help with the relief effort. I asked the American Red Cross if I could help, and they deployed me straight to a rest centre on Long Island. When I arrived, people were obviously pretty distressed and needed support, so I had lots to do. There were lots of children, so I organised a Halloween party to help take their minds off things. They really enjoyed it. The American volunteers were great I really felt like part of the international Red Cross family.

For people who are elderly or unwell, a cold snap can be a very frightening experience

Email: production@redcross.org.uk Tel: 020 7877 7029

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The British Red Cross has launched an appeal to help countries that have been significantly affected by Hurricane Sandy, including Haiti, the Dominican Republic, Jamaica, Cuba and the United States. Across the world, people have seen the images of devastation from Americas Atlantic coast. But, before Hurricane Sandy even hit the United States, it caused widespread destruction across the Caribbean. In Cuba, three million people have been affected, and 226,000 houses damaged. Crops, schools and health centres were also hard hit, and 1.5 million people cannot access safe drinking water. The story is similar across many Caribbean countries, with more than 310,000 Jamaicans and 1.5 million Haitians affected. The Movement helped the affected Caribbean islands prepare for the hurricane opening shelters in Jamaica, sending out warning messages via radio and text messages in Haiti, helping with evacuations in Cuba, and pre-positioning relief items in the region.

However, poor infrastructure and underlying poverty in many communities means that people are less equipped to deal with large disasters. Some of the most vulnerable people in Haiti were those still living in camps after the 2010 earthquake. The Movement is providing essentials such as food, water, healthcare and shelter across all the affected countries. However, Caribbean communities are going to find it very hard to bounce back, particularly as many people rely on farming to feed their families. With thousands of farms damaged and vast areas of staple crops destroyed, many communities will struggle to make ends meet in the coming months. The British Red Cross has sent 2,000 hygiene parcels and 2,000 buckets to Cuba, and 500 hygiene parcels and 1,000 cleaning kits to Jamaica. Money donated to the Hurricane Sandy Appeal which was launched on 31 October 2012 will be used to address the greatest unmet need across the region. redcross.org.uk/hurricanesandy
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Red Cross Life December 2012

UK news

UK news

What do the Rolling Stones, the British Red Cross and Formula 1 have in common?
A new book by renowned teamwork specialist Khoi Tu (inset) explores the secrets of success behind seven legendary superteams, one of which is the British Red Cross. The SAS, the Rolling Stones and the Ferrari Formula 1 team are among other teams featured in the book. The chapter covering the Red Cross analyses its response to the Haiti earthquake in 2010. In the book Khoi explores the common elements that turn teams into superteams. One of these elements is the need for a compelling trigger a crusade or crisis which helps forge a strong common purpose among team members. When Haitis capital was decimated by an earthquake on 12 January 2010, the British Red Cross sprang into action, launching the Haiti Earthquake Appeal. Mike Goodhand, acting head of disaster management at the time, said: To my mind it was probably the fastest launch we have ever done. It became the Red Cross biggest operation since the Boxing Day tsunami in 2004 and, thanks to the generosity of donors, raised around 23 million. Chief executive Nick Young said: Teamwork is absolutely vital to the British Red Cross, and I never cease to be amazed at how well our staff and volunteers pull together when crisis strikes, both in the UK and overseas. Khoi has generously committed all royalties from the sale of his book to the British Red Cross.

Volunteers in actions as flooding strikes

A pregnant woman and 92-yearold man were just two of the people rescued from dangerous flooding with the help of the Red Cross. Volunteers took action when the Welsh city of St Asaph was flooded in November after days of heavy rain. They used 4x4 vehicles to evacuate sheltered housing for older people, and pick up others threatened by rising water. The Red Cross also gave amore than 100 people clothes, blankets, hot drinks and emotional support at a temporary rest centre. John Cheetham (70) was taken there after being rescued from his flat by lifeboat. He said: What will stick in my mind is the support that I have received from the staff and Red Cross volunteers at the rest centre. Being able to talk through

YouTube video is big success

The British Red Cross latest wheeze to get young people learning first aid a quirky video on YouTube has been a screaming success, attracting more than 150,000 views in just a few weeks. The Life. Live it. campaign team recruited Kickthepj a teenage YouTube superstar to produce a short, funny video demonstrating the recovery position. (Check it out: its quite unlike any other Red Cross instructional film youve ever seen.) Whats really worth noting though, is the extraordinary number of comments (1,500) and likes (11,000) that the video has attracted, demonstrating that the young target audience are engaging with the film. On the back of this success, the Red Cross plans to produce more first aid videos covering a range of injuries, and featuring a selection of YouTube celebrities with big fan-bases. Paul Donnelly, campaign manager, said: Well be making videos on challenging subjects such as self-harm and knife injuries that have particular relevance to younger audiences, and where some sound, informal advice is really needed. YouTube search: kickthepj pushover

Photos on page 4: Matthew Percival/BRC, Claude Janke/BRC, EMI. Photos on page 5: Christopher Furlong/Getty Images, Matthew Percival/BRC.

Rising water: an RNLI lifeboat crew in a flooded street in St Asaph, North Wales

Earthquake response: British Red Cross delegate Amanda George in Haiti

WIN A COPY OF SUPERTEAMS!

Do you have an example of great teamwork at the Red Cross? Tell us about it in less than 150 words and you could win one of five copies of the book. editor@redcross.org.uk

my worries has made the world of difference and helped relieve some of the anxiety and tension. As heavy rain swept the UK hundreds of other Red Cross volunteers helped victims of flooding in Cumbria, Worcestershire, Perthshire, Devon, Lincolnshire and

elsewhere. They set up rest centres, helped motorists stranded by flood waters and provided support to the emergency services. Read more stories about the flood response on redcross.org.uk/news

Say hello to the new chairman

The British Red Cross has appointed Sir Charles Allen CBE as the next chairman of the board of trustees. Sir Charles will bring a wealth of experience to the British Red Cross, having previously held senior roles across a wide array of sectors including the television, music, leisure and hotel industries. Sir Charles was knighted earlier this year for his services to the 2012 Olympics and Paralympics. He was appointed Commander of the Order of the British Empire (CBE) in 2003. Current chairman James Cochrane will step down on 31 December 2012 having completed two terms in the post. Sir Charles will take up the mantle the next day. Sir Nicholas Young, chief executive, said: James has been a magnificent asset for the Red Cross over the past six years and its always sad when a trusted friend moves on. However, Sir Charles is ideally placed to build on James good work and Im greatly looking forward to working with him.
Read an interview with outgoing chairman James Cochrane on page 16

Volunteers tackle the dark side of Bonfire Night

Sadly, its not all about pumpkins and sparklers. Halloween and Bonfire Night often prompt a spike in anti-social behaviour, causing upset and worry for many people. But vulnerable residents in Haverhill, Suffolk, could rest a bit easier this year, thanks to Operation Gunpowder a partnership between the British Red Cross and the police service. Mark Bradley, service manager, explained: We visited households in need of support leading up to Bonfire Night to provide reassurance and help. Our role was to deal with any social care concerns. Besides helping those we already knew were struggling, we also found residents with problems that might previously have gone unreported. Local resident Eileen Walton (90) said: Ive lived here all my life and we always keep an eye on each other, but Im very pleased to see these organisations out and about speaking with the locals. Peter Ferrie, from Suffolk Constabulary, said: This is a fantastic example of how organisations can work together to benefit the public. Im 100 per cent game for doing this again next year.

Reassuring: Red Cross volunteers and the police visit vulnerable people in Suffolk

Red Cross Life December 2012

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UK news
Photos on page 6: Matthew Percival/BRC. Photos on page 7: iStock, Matthew Percival/BRC

UK news

Brave Melody steps in to save a life

Melody Fears was enjoying a quiet October holiday in Inverness when she saw a man suddenly collapse in a busy car park but she didnt hesitate to act. As passers-by nervously gathered round, Melody who had done refresher first aid training with the Red Cross just months earlier got stuck in. She recalled: The man quickly turned purple and his breathing was very faint. However, far from panicking, I felt calm and in control as my training kicked in. Melody, from south London, asked a bystander to call an ambulance and put the man in the recovery position. But then things took a downward turn. She said: The man suddenly stopped breathing. Fortunately, another bystander was also first aid trained, so we turned the casualty onto his back and started giving him CPR. We did several rounds of compressions each, with the woman on the phone keeping the emergency operator informed, until the ambulance came. The paramedics used their defibrillator to revive him and sped off to hospital. Looking back, Melody said: Im so glad I was there for those crucial few minutes. I knew exactly what to do, which is a direct result of my first aid training. redcross.org.uk/firstaid

Shoppers turn cardies into cash

Supermarket shoppers have cleaned out their closets to raise 500,000 for the Red Cross, through donations at textile recycling banks in car parks across Wales and southwest England. Tesco has hosted the textile banks in its store car parks throughout the region since 2007, allowing customers to donate last seasons fashions, old clothes, curtains, bed sheets and more. With the help of textile reclaiming business JMP Wilcox, these are recycled to raise cash for the Red Cross. Michael Kissman, Tesco community director, said: We are delighted to have reached the 500,000 target for the Red Cross, which will help them continue to make a huge difference to peoples lives in local communities across the UK and around the world.

Short cuts
Report shows Red Cross gives value for money
A new report by consulting company Deloitte clearly demonstrates the economic impact of British Red Cross health and social care services. The Red Cross commissioned Deloitte to look in depth at six of its 100-plus schemes across the UK. The report found the Red Cross is delivering substantial savings to health and social care commissioners a projected overall return of 147 per cent on their expenditure. That means Red Cross schemes have the potential to save commissioners 432 per service user a massive 7.9 million each year. The savings usually come from prevention of hospital admission, and reduced length of both hospital stays and readmissions.

Awareness campaign gets message across

The recent Refusing to ignore people in crisis campaign launch looks set to be a convincing success, according to the latest data on the number of people reached and the public response. The latest figures make for juicy reading. Television advertising reached 76 per cent of all adults in the UK thats around 43.9 million people. And away from their TV screens, 72 per cent of adults got the Red Cross message via 4,000 poster sites dotted around the country. Two full-page Metro newspaper ads reached five million readers throughout ten cities, and another three million people saw at least one of the ads on Facebook (which Campaign attracted 16,902 likes). highlights Nick Young, chief executive, said: When I first saw our campaign materials, I knew wed produced some strong TV advert reached stuff, and these results bear that out. 43.9 million people As we hoped, this campaign has really put the British Red Cross out there in the public eye, while stirring up a 72 per cent of debate about the nature of crisis and how to deal with it. adults in the UK saw The Refusing to ignore message is already being campaign posters included in national Red Cross promotional materials, 3 million people saw and plans are afoot to use it in our fundraising and local Facebook advertising advertising next year.

Event inspires leaders

More than 100 Red Cross leaders gathered in Birmingham for the annual chairs and presidents conference on 12-13 October. This year, the theme was leading in times of change. The event was more interactive than in previous years, encouraging chairs and presidents to share their views and ideas, while getting up to speed with the latest Red Cross strategies. Jane Grievson, Berkshire president, said: Its an inspiring two days which gives everyone a chance to have their say.

Young volunteers storm the corridors of power

There was a whiff of rebellion in the air at UK Office on 23 November when 13 young people stormed a board meeting and suddenly grabbed the reins of power. Nick Young, Mark Astarita and the rest of the usual gang were tumbled out of their meeting room as the new young bloods literally grabbed the agenda and took over. But if youre wondering why such an infamous coup wasnt featured on the TV news, its because the whole thing was part of Takeover Day an annual event where young people get an opportunity to try running things for a day. To spare any blushes, its perhaps best not to guess at the average age of the senior management team but the temporary new leaders averaged out at just 20 years old. Volunteer Katie Donald (19), from Glasgow, was chief executive for the day. She said: I had a good day. I think we all enjoyed learning more about how the Red Cross works on a senior level. Itll be cool to see how our ideas and suggestions are taken into account.
Red Cross Life December 2012

First Aid Challenge hits the ground running

A new First Aid Challenge to give parents life-saving skills launched at the Baby Show in London on 26-28 October. As 25,000 parents and carers visited the Earls Court venue over three days, Red Cross trainers were on hand to deliver 20 free first aid sessions for them. The sessions were free to attend and demand was very high. Working incredibly hard, the team trained a record 1,359 parents in first aid skills over the three days. (To get some sense of this achievement, the Red Cross trained 461 parents at last years event.) There was also good news online more than 3,000 people have signed up to take on the challenge, and the website section has had 3,840 page views. Tracey Turner, marketing manager, said: We really hit the ground running, which is great news but now we need to keep up the impetus so Im asking everyone to keep spreading the word.
In charge: Lizzie Clark (top), Katie Donald (centre) and Joshua Yip on Takeover Day

Speak up for refugees and asylum seekers

New research shows that media coverage of refugees and asylum seekers is overwhelmingly negative, despite a significant fall in asylum claims in the last decade, and rarely gives a voice to refugees themselves. The research, carried out for the Red Cross Dispatches UK project, shows confusion among the public about what makes refugees and asylum seekers different from other migrants. The findings also reveal the phrases people most associate with newspaper coverage of them are illegal immigrants and scroungers, and 72 per cent of people surveyed thought newspaper reporting about refugees and asylum seekers was negative. In the next few months a new organisation will be created to regulate newspapers in the UK. The Red Cross is calling on it to do more to discourage unfair reporting of refugees and asylum seekers, and is also hosting a conference bringing together refugees and journalists to promote better understanding of asylum issues.

Guard of honour on Remembrance Day

Red Cross volunteers were at the heart of this years Remembrance events, honouring people killed or injured in conflict. On Armistice Day, six volunteers helped provide a guard of honour at the Cenotaph in central London, where wreaths were laid and thousands of war veterans marched to mark the occasion. Two Red Cross volunteers also took part in the Festival of Remembrance at the Royal Albert Hall, and many more joined other Remembrance events across the UK.

redcross.org.uk/firstaidchallenge

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UK focus
Photos on page 9: Phil Smyth/BRC, Jude Davis.

UK focus

Best of blogs
Ellie Matthews One in 100: the odds of being a forced migrant Posted 16 October Over 70 million people are forced migrants according to the Red Cross World Disasters Report, released today. Thats more than one in every 100 people in the world. According to todays report, more than 20 million people forced into migration are trapped in a state of protracted displacement living in camps or in unplanned and informal parts of cities, typically unable to work or access even basic social services. Ed Lyon Fire and emergency support service: real time response Posted 18 October Whatever the time of day or night, the British Red Cross fire and emergency support service (FESS) is ready to help people in crisis across the UK. FESS teams are called out to emergencies such as floods and house fires to provide practical and emotional support to the people involved. Here are some examples of real time updates to recent FESS call-outs: [Via Twitter] We have deployed volunteers in #Morpeth in response to flooding. Evacuated people are being supported at a rest centre. Angela Rippon OBE, British Red Cross vice-president Posted 22 October When disasters strike overseas, the Red Cross is one of the first agencies to respond, bringing vital aid to those who need it most. And I often have the privilege of meeting dedicated volunteers who do so much in their local communities here in the UK. One reason we can do all this is that people remember us in their wills. That is why we are launching a nationwide advertising campaign, asking people to consider leaving just one per cent of their estate to the British Red Cross in their will. Check out the brand new blog to read these posts in full: blogs.redcross.org.uk

EMERGENCY RESPONSE UPDATE

SHOP WINDOW
Start earning points The Give and Gain loyalty GIVE card launched &GAIN in November. CARD If you havent signed up yet, fill in the application form enclosed in this issue of Life and take it to a Red Cross shop to start earning points. You can also claim a ten per cent discount on your first purchase. Miranda Bradley, retail development manager, said: Give and Gain is both a loyalty card and Gift Aid scheme. Once you have signed up, the shop can claim Gift Aid on the sale of your donations. If you have any good quality stock to donate, we would love you to bring it when you sign up. Cirencester steps back in time Vintage fans were in for a treat, when the Red Cross shop in Cirencester held a week-long vintage extravaganza. The event, which began on 29 September, brought in more than 5,000. Volunteers and staff dressed up in 1960s clothing and customers had the chance have their hair and make-up styled to suit their chosen era. Jude Davis, shop manager, said: We collected many wonderful vintage items from the 1920s right through to the 1980s. Id like to thank everyone in the community who supported the event. redcross.org.uk/charityshops

Talking point
The British Red Cross TV advert, featuring a young woman who embodies a crisis, created a lot of debate on Facebook and Twitter. Here are some views from Red Cross friends and followers:
Alison Fraser After 20 years volunteering for the British Red Cross, this is what we have been waiting for a non-corporate, attention grabbing, up-todate ad. It probably highlights more of the UK services we offer than most ads have. Lisa Rollinson Really like this! It makes the point without using any real people so keeping to our principles. Rebecca Dunne The new British Red Cross crisis ad just stopped me in my tracks ... Brilliant! Steffi Smith That British Red Cross advert about a crisis gives me the heebie jeebies! Carolann Macdonald It doesnt get any clear messages across until the end of the advert. Doesnt mention any services at all, only things that could be happening and you dont know its for the Red Cross until the end of the advert. Lucy Burbedge I think it does get the message across, and very cleverly. I love it the spookiness and the actress. It hits home, which is exactly the right. Lucy Fulton Hewitt The first time I saw it, I actually was a bit scared, thinking it was going to be an ad for a new drama. Sure did catch my attention! Good work British Red Cross!

Please send your emergency stories to editor@redcross.org.uk

Flood relief: Fife, 12 October Following heavy rain and flooding, a fire and emergency support service team was called out to a village hall in Pitscottie to support residents who had been advised to leave their homes.

Rocket fire: Kidderminster, 16 November Ten volunteers were called out to manage a rest centre and support evacuated residents following a fire on an industrial estate containing a rocket fuelmaking station.

Flat fire: London, 21 September Four emergency response volunteers were called out after more than 100 residents were forced to flee a fire in a block of flats. They registered evacuees and provided emotional support at a nearby rest centre.

If theres an incident in your Area, just dial 0115 965 8558 and day or night youll reach the ER team at UK Office.

Inspired
I am happy to have my family safe together. My boys are at school. They are asking me the English words for everything. Thank you to the good people in the Red Cross
Mutaz Ibrahim, a Sudanese refugee, was reunited with his wife and four sons in Belfast, in September, by the Red Cross family reunification travel assistance scheme

It makes

point without using any real people so keeping to our principlesi

Join the debate on twitter.com/britishredcross and facebook.com/britishredcross and find out how many people the campaign reached on page 6

Do you have any issues you want to discuss? Email editor@redcross.org.uk

DOING 36,138 THE SUMS

7,549
people were helped by fire and emergency support service units in 2011

70
second-hand bikes given to refugees and asylum seekers in London through a scheme backed by the Red Cross

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young volunteers will learn new skills at the RedConnect conference in January
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journeys made by the transport service in 2011, helping 6,463 people find freedom and independence

Red Cross Life December 2012

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International focus
Photos on page 10: Sarah Oughton/BRC, ICRC. Photos on page 11: Sarah Oughton/BRC, Ahmed Jadallah/Reuters, Sarah Oughton/IFRC.

International focus

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Appeal update
SYRIA CRISIS APPEAL
With the onset of winter, people displaced by the Syria conflict face a host of new challenges. Within Syria, thousands of people are living in public buildings or even sleeping in parks. Thousands more people have fled to countries bordering Syria, where many are living in tents through desperately cold nights. People have lost loved ones, homes and jobs, and many are not even able to provide basic warmth and comfort to their families. The Movement is providing support across the region. To date, the Syria Crisis Appeal has raised 921,000. redcross.org.uk/syriaappeal

I can share my own experience and discuss the consequences of taking drugs

Public service: the new hotline helps the Red Cross respond to emergencies like the cholera epidemic

Sierra Leone gets its first emergency hotline

The Red Cross has launched a 999-style emergency hotline in Sierra Leone. Members of the public, anywhere in the country, can report any crisis through the Sierra Leone Red Cross hotline, such as a flood or cholera outbreak, and incidents of civil unrest. The hotline, which is the first of its kind in the country, is supported by the British Red Cross with funding provided by BT. The Red Cross passes the information on to the Office of National Securitys disaster management department which leads on the response, co-ordinating with other organisations, including the Red Cross. The hotline, Airtel 300, means emergency teams can be dispatched quickly to affected areas as a crisis unfolds, or even take action before disaster strikes. David Fogden, west Africa programme support officer, said: Outbreaks of cholera have been a big problem this year and members of the public have been using the hotline to report suspected cases and get information on what they need to do. All incidents reported on the hotline are compiled in a database. This information will be used by the Sierra Leone Red Cross disaster management team to help improve planning and preparation for future disasters. Did you know? Did you know ? When the UKs 999 number was When the UKs 999 number was launched 75 years ago, it was the worlds launched 75 years ago, it was the worlds first emergency phone number. But until first emergency phone number. But until the the Cross Red Cross launched its hotline earlier Red launched its hotline earlier this this Sierra year, Sierra Leone had no equivalent year, Leone had no equivalent national national emergency service to report emergency service to report major incidents major incidents disasters. The hotline or disasters. The or hotline means help can now means help can now arrive faster. arrive faster.

Sergeis story: prison sentence changed my life

Sergei Bormashov (37) arrives at the Kazakh Red Crescent drop-in centre in Temirtau on his scooter, wearing a leather jacket and shades. He may not look like a typical volunteer, but his dedication to helping people affected by HIV and TB is undeniable. Around 1995, my friends and I started using drugs, said Sergei (pictured). We didnt understand what the consequences would be. I became more and more addicted, and I needed money for the drugs. In his early 20s, Sergei was in and out of prison for petty crime to feed his addiction. But in 1998, he was sentenced to 15 years for robbery and kidnap. Just before going into prison I was diagnosed with HIV, said Sergei. But I was more concerned with the verdict. When I was sentenced, I started thinking about the person I wanted to be. I decided to change and I quit drugs in 2000. I was released five years early in 2008. After receiving counselling and support from the Kazakh Red Crescent, Sergei decided to become a volunteer. He now plays a vital role in the huge and pressing challenge to educate people about how to protect themselves from HIV. I distribute condoms, information leaflets and syringes, said Sergei. I dont want anyone to experience what I did in my life. I want to help people quit drugs. People who come to the drop-in centre are usually introverted and find it difficult to open their heart. But I can talk to them and share my own experience and discuss the consequences of taking drugs. The Kazakh Red Crescents TB and HIV programme is supported by the British Red Cross. redcross.org.uk/kazakhstan

WEST AFRICA FOOD CRISIS APPEAL

Rain has arrived in the Sahel region of west Africa now, but the cycle of droughts and seed shortages combined with rains and cholera outbreaks means that many communities are still experiencing a food crisis. In some areas, the rainy season is also shorter than usual. There is a threat to crops from destructive swarms of locusts, which are likely to destroy those harvests that do succeed in Mauritania, Mali, Niger, Chad. The ongoing conflict in Mali has made a precarious situation worse, and severely hindered efforts to control the locusts. The West Africa Food Crisis Appeal has raised 144,000. redcross.org.uk/westafrica

DEMOCRATIC REPUBLIC OF THE CONGO FACTBOX

ICRC delegates maintain regular contact with parties to the various conflicts to remind them of the basic principles of international humanitarian law. They impress on the armed forces and on armed groups the need to ensure civilians are protected and spared. They also help make sure that healthcare personnel and humanitarian workers are not attacked, but are allowed to bring aid without discrimination to all who require it.

te, m delega o n r f io t c d e t r ICRC pro ngo tcas Pors on, the Co w a D lie blic of

Red Cross Life December 2012

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Feature

HERE COMES THE COLD

As temperatures drop, from Dover to Dundee, the Red Cross is making its biggest ever effort to prepare the UK for severe weather
Photos on page 12: Andrew Bret Wallis/Getty Images, AFP/Getty Images

GET READY!

Feature

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THINGS YOU COULD HAVE AT HOME, ON THE MOVE OR IN YOUR CAR

MOBILE PHONE AND CHARGER

Craig Burnett

The Ready for Winter campaign is urging members of the public to know the risks, plan ahead and take a few simple steps that could make all the difference in a crisis caused by heavy snow, flooding or other severe weather. People can get set for whatever winter brings by preparing an emergency kit a handy bag of essentials like bottled water, spare keys, toiletries and medication. Just a few moments getting ready now could make all the difference. The campaign is also asking people not to rely on their mobile phone, and make a note of important numbers so theyre not lost if the phone battery dies. And its calling on everyone to look out for people in their community who may need an extra helping hand during severe weather, perhaps to clear snow or ice from outside their home. Simon Lewis, Red Cross head of emergency planning and response, said: British weather is notoriously unpredictable but it is vital the public are prepared and ready to deal with the severe conditions that will inevitably affect some areas of the countrvy over the next few months. By taking these simple steps and making an effort to look out for people in your community who might be vulnerable, you can make a huge difference. The Ready for Winter campaign launched in October. The Red Cross is working with the Civil Contingencies Secretariat in England and in partnership with the Scottish Government, with help from other organisations including the Met Office. After the success of the first Ready for Winter campaign in 2011, this years effort will

reach more people through more services in even more of the country. Red Cross shops, youth and schools teams, health and social care services and emergency response volunteers are all working together to spread the word. Lots of activity is taking place in Scotland, where Red Cross university groups are giving students the message through events, as well as a poster and leaflet campaign. The message is reaching young carers through events, letters and leaflets, while shops have held events with giveaways and information to By taking simple promote the campaign. Across the UK, about steps and making an effort 160,000 leaflets are being given out reminding people to get to look out for people in prepared. In Scotland 10,000 starter emergency kits including your community who grab-bags and ponchos are being handed out. might be vulnerable, The importance of getting ready for severe weather was you can make a huge revealed in a recent Red Cross survey of 145 people with firstdifference hand experience of flooding. Three-quarters said they did not have enough information about how to prepare before being flooded, and wanted more advice on what to do before and during severe weather. Along with the physical damage to homes, 78 per cent said flooding had a psychological impact with anxiety, stress and depression being picked out as particular problems. You can get all the latest campaign updates by searching for #RfW2012 on Twitter. redcross.org.uk/readyforwinter

ITS FAR BETTER TO BE SAFE THAN SORRY

A mum-to-be got a nasty fright when she was caught out by winter weather last year but now shes ready for anything. Gillian Beattie was eight months pregnant when she started having contractions while at work last winter. But heavy snowfall had hit Glasgow, taking taxis and buses off the roads, and she had no way of digging her car out of the snow. Gillians husband Alan was able to reach her, but the pair had to trudge over pavements covered with ice and snow for two hours before reaching the hospital. Gillian says: I dont remember what was going through my mind at the time. I was in pain and I just wanted to get to the hospital. Luckily, the familys newest member wasnt on her way. Baby Abbie arrived safely a few weeks after her mums snowy ordeal. Gillian isnt going to be caught out twice, and this winter she will make sure she packs a shovel in the boot of her car along with food, blankets and emergency clothing. She says: I learned a big lesson that day about being prepared for winter weather. This year, Ill be ready. Believe me, its far better to be safe than sorry.

PENCIL, PAPER, PENKNIFE AND WHISTLE

BATTERY OPERATED RADIO AND SPARE BATTERIES

BATTERY OPERATED TORCH AND SPARE BATTERIES

JUMP LEADS

ESSENTIAL MEDICATION, TOILETRIES AND FIRST AID KIT

THREE DAYS BOTTLED WATER AND READY-TO-EAT FOOD

SPARE KEYS TO YOUR HOME AND CAR

SPARE GLASSES OR CONTACT LENSES

Red Cross Life December 2012

LIST OF EMERGENCY CONTACT NUMBERS

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Feature

Feature

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All photos: Ibrahim Malla

My photos show volunteers bravery

Ibrahim Malla (top left) started volunteering with the Syrian Arab Red Crescent 13 years ago. Initially a first aid volunteer, he became the organisations photographer, and has documented its day-to-day work during the current conflict
I started volunteering with the Syrian Arab Red Crescent (SARC) when I was in my first year of university. I took a first aid course and, after this, they invited me to become a first aid volunteer. At that time, I always had my camera and was taking photos of the volunteers, my friends. I became the organisations official photographer in 2006. SARC carries a huge responsibility. We are the only organisation allowed to go to all areas, to bring food, rations, medical support and first aid. The fundamental principles of neutrality, impartiality and humanity are very clear in SARC and all for the volunteers. The price for this responsibility is high. We have lost six volunteers and staff in the current conflict but we want to continue our work because we believe in our principles. We need to help people, no matter who they are. We went into Homs during the fighting. I heard bombing and the whistle of bullets coming over. You know there is a sniper, but you dont know where that sniper is. You are sure there is danger, because you can feel it very close. I remember when some volunteers were trapped in Douma, close to Damascus, by fighting. They were trapped for 12 hours. I will not forget the scene when they finally got out. The meeting with their friends, who were waiting for them, was very emotional. They were afraid we would lose someone else. It gives me a good feeling that I can send my photos to be shown all over the world, to speak about the volunteers and show the sacrifices they are making. And it is also good to see my photos helping to raise money for the British Red Cross appeal for Syria. I say to myself: If my photos help raise even $1 for my country, I will be happy. Six months ago, I left Syria for Italy. My wife is Italian and her family was very worried. I love my country and my beautiful city, Damascus, but I didnt want my wife to suffer. Since moving to Italy, Ive become a volunteer for the Italian Red Cross. I think it was a good decision. Now, I can talk about SARC and show, through my photographs, what the volunteers are doing. I am happy that I can take this message to people outside Syria.
Principles in action: (1) Ibrahim Malla; (2) SARC volunteers distributing emergency supplies in Homs; (3) SARC doctors working in the town of Bludan; (4 and 7) Syrian refugees in Jordan; (5) a volunteer in Damascus comforts a boy after treating his injuries; (6) the funeral of volunteer Mohammad al Khadraa, killed while working in Douma.

Syria crisis: the response

> People in Syria are dealing with many issues: a lack of access to healthcare and schools, the destruction of basic infrastructure and housing, and the psychological effects of living with conflict. > Over a million people are now displaced within Syria. Hundreds of thousands more have fled to surrounding countries, including Jordan, Iraq, Turkey and Lebanon. > The British Red Cross has a long-standing partnership with the Syrian Arab Red Crescent and has pledged over 1 million to support their operations. > The money is helping provide ambulances, food, blankets and other essential aid.
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My kind of day

Feature

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1.

How is the Red Cross?

The British Red Cross has renewed its commitment to tread more lightly on the planet with a new environmental and carbon reduction policy. Here are five reasons why everyone in the organisation should get behind it

Photos on page 16: Photographers name/BRC. Photos on page 17: Photographers name/BRC

Photos on page 10: Ade Sonivil/BRC, Paul Jenkins/BRC, Frantzesco Kangaris/BRC, Matthew Percival/BRC. Photos on page 10: iStock.

4 IT HELPS WIN CONTRACTS

2.

Existing and potential partners increasingly see a good carbon management plan as part of their selection criteria. We recently tendered for a new health and social care contract with a scoring system based on yes/no answers, says Alan Bunn, carbon champion for East Anglia. Being able to answer yes increased our score and the likelihood of securing the bid.

1 IT SAVES MONEY
Heating and powering Red Cross buildings accounts for nearly 60 per cent of its carbon footprint and is also very expensive. It is vital to use gas and electricity efficiently. The good news is that CO2 emissions from properties are falling by 12.8 per cent in 2010 and nine per cent in 2011. The challenge is to maintain this trend. Liz Cole, programme manager, said: High carbon emissions and utility bills are often caused by people not knowing how to work their boilers. Weve seen buildings being heated on full power, 24 hours a day. Something as simple as learning how to set the boilers timer can save carbon and money.

Six years in the hot seat

James Cochrane will step down as chairman of the British Red Cross at the end of December, after six years leading the board of trustees that governs the organisation
There have been a whole load of highlights from my time as chairman including the fantastic work done by our volunteers around the country. Their enthusiasm, professionalism and hard work are inspiring. I would say the Red Cross is a more effective organisation now, compared to when I joined. We have great management, a good strategic plan and a comprehensive range of services and a few that are really thriving, like care in the home and refugee services as well as emergency response and first aid.

5 IT SUPPORTS WORK WITH VULNERABLE PEOPLE

As many of the people the Red Cross works with overseas are directly affected by climate change, cutting carbon should be a top priority. The organisation is also trying to make sure its programmes do not damage the long-term prospects of vulnerable communities, by carrying out environmental impact assessments. Robert Roots, disaster risk reduction advisor, says: In our resilience programme in Uganda, for example, we are promoting alternative livelihoods. We need to ensure this does not have negative consequences, like removing vegetation which may lead to landslides. Communities must be supported to make informed decisions about their actions.

3.

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Out and about: (1) James Cochrane with chief executive Nick Young in Indonesia in 2007 (2) In Sierra Leone in 2008 (3) Visiting Oxford branch (4) With Nick at the 2012 National Assembly

2 IT MAKES MONEY
In June, the Red Cross started generating its own electricity through solar panels on three properties. The panels supply roughly half of each buildings energy needs and earn money, as utility companies pay for electricity fed into the National Grid. By September, the panels had saved and earned a total of 7,000, and based on performance so far, should pay for themselves in about four years.

This role really comes to life when you get out and talk to people. That could be chatting to beneficiaries about the difference weve made, or to volunteers about the pleasure they get from the work they do. Ive had the great privilege of going to all 21 Areas around the country, from the north of Scotland to the depths of Cornwall, as well as seeing work we support abroad in places like Bangladesh, Indonesia and Sierra Leone. When I started, I said to our international team that I would set aside three weeks a year to go abroad. I didnt want to go as a tourist, I wanted to add value to what we do. One of the highlights came in Haiti, a year after the earthquake. I met a woman who had lost her restaurant in the disaster but opened a new one with a 300 livelihood grant from the Red Cross. It had bare walls and a tarpaulin for a roof, but she told me: Im supporting eight members of my family and I couldnt have done it without the Red Cross.

The fundamental principles of the Red Cross play an important part in the decisions we make every day. They help to define what we do and what we dont do. The principles come up in board meetings, and really affect how we act. Before joining the Red Cross Id spent 30 years in industry. I was on the board of pharmaceuticals company GlaxoSmithKline, where I was responsible for their international operations, and Ive also been chair of a strategic health authority. It all stood me in good stead. The challenge for the Red Cross in the future is how to do things faster, better and more professionally. What advice would I give my successor? Focus on just a few things and do them really well. But I dont think he needs any advice from me.

What can you do?

>  Learn how to set the boiler in your property. > Turn down the heating and put on a jumper.

3 IT SAVES TIME
After properties, travel is the second biggest source of carbon emissions. Finding alternatives to faceto-face meetings can save both time and money so its worth considering if the same aims can be achieved by telephone or video-conferencing. Jane McCarey, carbon champion for Yorkshire, Hull and East Riding, says: In my Area, we try to hold every other supervision meeting via videoconference. When travel is necessary, we encourage people to use trains or car-share. The money saved will help vulnerable people in our communities.

>  Hold meetings by telephone or video conference. > Get involved in Carbon Awareness Week (4-8 February)

RedRoom search: environmental and carbon reduction policy

Red Cross Life December 2012

Find out more about the new chairman on page 4

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People

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Jacks magic day with Dynamo

Lauras story: help after snake bite trauma

Inspirational Erin wins humanitarian accolade
A brave young woman, who suffered horrific burns three years ago, has won the British Red Cross Humanitarian Citizen Awards. Erin McNeill (22), from Clackmannanshire in Scotland, spent ten weeks fighting for her life after a fire at a friends house. She then endured a series of skin graft operations, which are still ongoing. Erin now helps Central Scotland Fire and Rescue Service drive home its fire safety message and raises money for the Fire Service Benevolent Fund. She said: I show people what fire can do to you, by visiting community groups, young offenders institutions and prisons with the Fire and Rescue Service. Erin is also making a name for herself on the international beauty pageant scene, winning titles in the USA, Portugal, France and Jamaica. I wanted to challenge the organisers, to see if they would discriminate against me, she said. They didnt and now it looks like Im going to have a career in the business. It shocks people The Humanitarian Citizen Awards, sponsored by Canon, celebrate the to see my scars contribution young people make to the lives of others. but that helps Winners also included Paul Whitling, who saved the life of a drive home the stranger while out walking, and Amber Lynch, for her work with a message child bereavement charity. redcross.org.uk/hca

Photos on page 18: Nadine Schofeild, ?????????/BRC, Jacquie Fabb/BRC. Photos on page 19: Tim George/ UNP, Helen Hasse.

When ten-year-old Jack Schofield (above) was granted a wish to meet his hero, TV magician Dynamo, there was one problem. Jack suffers from juvenile idiopathic arthritis and can only walk very short distances; he needed a wheelchair to cope with the trip to London. Fortunately his mother, Nadine, knew who to ask for help. Having borrowed a Red Cross wheelchair for Jack before, she called the medical equipment service in Leeds. They promised to lend him one for his big trip earlier this year. A friend had nominated Jack to be granted a wish by Rays of Sunshine Childrens Charity. They arranged for Jack, his parents, sister and twin brother, to attend a private magic show with Dynamo in London. Nadine said: Jack was at a low ebb after enduring really painful chemotherapy treatment. When he was granted his wish it was fabulous he was made up. The wheelchair was a life-saver. We would never have been able to make the trip without it, as Jack would have been in too much pain to walk. As well as meeting Dynamo, we also went to Hamleys and the London Sea Life Aquarium. And what was Jacks verdict? Dynamo was truly magic!

Prince Charles brushes up his first aid skills

There cant be many people in the UK with a busier social diary but, among a packed schedule of engagements, Prince Charles recently made time to refresh his first aid skills. Joe Mulligan, head of first aid education, has been passing on first aid tips to His Royal Highness for some time now. For this latest session, which took place at Birkhall on the grounds of Balmoral Estate, he was joined by first aid volunteer Peter Thomson. Peter said: It went very well. Prince Charles was very courteous and friendly and my overall impression of the day is that it was very relaxed. He added: My job, essentially, was to be the dummy. During the session, the Prince bandaged my hand and put me in the recovery position I suppose there arent many who can say theyve been manhandled by the heir to the throne.

Mobile: Laura Brasher (left) borrowed a Red Cross wheelchair to help speed her recovery Royal duty: Joe Mulligan (left) and Peter Thompson (centre) helped Prince Charles refresh his first aid skills

When Laura Brasher went on a relaxing family holiday in Turkey, the last thing she expected was to confront one of her worst fears.
Laura, from Cambridgeshire, was walking along the road to her villa when she was bitten on the calf by an Ottoman viper. I have a phobia of snakes, so I was terrified, said Laura. The pain was so intense that I couldnt walk. Within 20 minutes I was receiving treatment at a Turkish hospital but it took 48 hours before I could look at my swollen leg. I was struggling to take in the news that Id been bitten by a snake. Although Laura received excellent medical care, when she got home she was still unable to walk. She was referred to the Red Cross medical equipment service in St Neots, which stepped in and lent her a wheelchair. I was confined to the settee and desperate to be mobile, said Laura. The wheelchair has made a huge difference to me during my recovery. Its so empowering to know I can move about the house and get myself a cup of tea without relying on others and its fantastic that I can go out now. redcross.org.uk/medicalequipment

LOCAL HERO
Dorothy Gower
Dorothy joined us about a year and a half ago, as a trusts and research volunteer. In 2012, she has been working on a project for the medical equipment service for which she has raised more than 12,000. This is as well as the 1,000 she raised for general funds last year, including 500 for Dance Make Your Move. She has also secured this years two-day Christmas collections by Farnham Lions Club. Dorothy is such a lovely person and it truly is a pleasure to have her as part of our team. She is always friendly, amiable and hardworking but also a tenacious and determined fundraiser. Dorothy doesnt just fill in forms. She spends time building relationships and it is this personal touch that makes such a difference. She is the type of person who always says: We made this happen. Dorothy, let me assure you, it is all you. You are a star! Jacquie Fabb Senior community fundraiser, Surrey Email editor@redcross.org.uk or call 020 7877 7032 to nominate someone as your local hero

A group of young people have recognised the dedication of Paul Barnes, community resilience manager in Kent and Sussex Area, by nominating him for the Sheila Jose Award. Paul won the award for engaging, inspiring and encouraging young people. In his citation, the four young people said: Paul has supported us through tough times we have faced. Now is the perfect opportunity for us to show our appreciation, not necessarily because he has gone the extra mile, but for all the miles he has already done! The award is named in memory of Sheila Jose, a former staff member who believed passionately in young people.
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SUPPORT IN TOUGH TIMES

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Cross country

Cross country

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Cross country
 Cornwall Retro fundraisers get their kicks at the Swing Fling
Fundraising dancers turned back the clock at the Swing Fling in Cornwall in October. The celebration saw about 100 people learn classic dances like the Charleston and Lindy Hop with the help of professional teachers, then show off their new moves to rocking tunes from live band The Swing Empire. Dancers looked the part with vintage costumes from the 1940s the golden age of swing. The event, at Hotel Victoria in Newquay on 20 October, raised more than 1,000. Red Cross volunteer and swing dance fan Robin Curnow said: We all had a great night and everyone looked the part. I hope the British Red Cross can do it all again soon. The Swing Fling was a brilliant evening and we have had such good feedback from everyone who was there. We had wonderful support from local businesses in helping promote the event, and donating vintage items for our auction.

Please send your stories and photos to: editor@redcross.org.uk

Photos on page 20: Chris Saville/UNP, Brian Morrison. Photos on page 21: Matthew Percival/BRC.

London Brazil ball nets 250k

A vibrant display of Brazilian culture brought the carnival spirit to London on 6 November and raised a dazzling 250,000 for the British Red Cross. The Brazil Now! Royal Gala Ball, hosted by the International Fundraising Committee, showcased the best of Brazils contemporary fashion, music and art. Highlights included performances by Brazilian singer Angelita Jimenez and the London School of Samba and a show by fashion label Issa London. Guests at the event, which took place at the Grand Connaught Rooms, included Their Royal Highnesses Princess Margarita and Prince Radu of Romania, Daniella Helayel, the designer behind Issa, Fabiana Ecclestone and Brazilian footballer Julio Cesar. Artist Vik Muniz and architect and TV presenter Count Francesco da Mosto were among the famous names to have lent support and donated prizes to the event. Maria Shammas MBE, chairman of the International Fundraising Committee, said: The glamorous Gala delighted the senses, just like the country of Brazil itself while raising vital funds for the life-saving international work of the British Red Cross.
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North Wales Reaching out to farmers at livestock shows

Members of the Gofal outreach service in rural North Wales have been visiting livestock auctions in Bryncir, St Asaph and Ruthin, giving farmers the chance to have blood pressure, blood sugar and hearing checks. These events are helping the Gofal team to access farming communities, who are traditionally one of the more difficult to reach groups. Dave Worrall, Gofal project manager, said: It was also a great opportunity to establish partnership work with other agencies while working with our own communitybased first aid and event first aid teams. The events were a real success with lots of the farmers getting involved.

Birthday Honours List but was unable to attend the ceremony due to illness. He received the honour at a ceremony on 9 October in St. Albans. Mr Law joined the Red Cross in 1963 after taking a first aid course. He went on to become senior training officer at London Branch and received a Badge of Honour in 1986. He said: I would recommend for anyone to volunteer for the British Red Cross if they could put their time to it. Ive made some extremely good friends in my time with them.

Herefordshire Mary Berry cooks up a fundraising storm

Baking legend Mary Berry helped raise 4,500 for the Red Cross at a fundraising lunch in Herefordshire on 29 October. The star of BBC2 show The Great British Bake Off shared the secrets of her life on screen with 135 guests at the event at Lyde Arundel and signed copies of her latest book. Sue Burleigh, senior community fundraiser, said: Mary treated our guests to an interesting insight into this popular TV phenomenon and made some very well received comments about the lunch served by our events committee!

Taunton War zone exercise brings home the reality of conflict

Members of the South-west Youth Parliament joined the Red Cross in finding out about issues civilians face in a war zone, in a simulation in Taunton on 13 October. The scenario focused on a fictional village that becomes the centre of an unprovoked assault. Members of the Youth Parliament played the roles of civilians caught up in the conflict. Red Cross volunteers responded by setting up a rescue centre, providing a tracing and messaging service and offering food, water and emotional support. South-west Youth Parliament member Claudia Marshall (16) said: It brought home some of the issues that people living in war-torn countries have to cope with. I learned much more today than I would have by just watching the news.

Northern Ireland Seeing double for Red Cross raffle

Identical twin artists Karen and Claire Gibson (pictured) have created an original work of art to raise money for the Red Cross in Northern Ireland. The sisters, who run Belfast ceramics studio Red Earth Designs, have produced an abstract design in porcelain and copper carbonate. They have donated this artwork to the annual Red Cross raffle, in aid of local services in Northern Ireland. Charlotte Trinder, area fundraising manager, said: One of the things this years raffle money will go towards is a replacement fire and emergency support service vehicle in Omagh, as this busy service is also a lynchpin for our emergency response capability across Northern Ireland. Other prizes included a weekend at the Merchant Hotel, Belfast, sponsored by Donnelly & Taggart and a trip for two to Glasgow courtesy of Holiday Inn and Stena Line.

Sheffield Inspired to leap from landmark building

Area youth manager Mick Askham and his daughter Jess were among 85 brave souls who abseiled 120 feet from a Sheffield landmark, raising 13,500 for the Red Cross. The iconic Owen Building at Sheffield Hallam University has a poem by former Poet Laureate Andrew Motion engraved on the side. Jess (16) said: My dad is so passionate about the Red Cross, and he volunteers all the time so I literally jumped at the chance to do something worthwhile to help people together.

Latin fever: the London School of Samba (1 and 2) and Angelita Jimenez (3) perform at Brazil Now! 2 3

St Albans MBE for Reginald Law

British Red Cross life member Reginald Law has been recognised for his work with an MBE. The 91-year-old was awarded the MBE in the Queens

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Letters

Letters

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Letters and emails

Please send to: Miriam Jones, British Red Cross, 44 Moorfields, London EC2Y 9AL or email editor@redcross.org.uk Please include a phone number or email address for any queries regarding your letter. The editor reserves the right to edit or shorten letters for publication.

Star letter

Awards
Excellence award for Welsh volunteers
A team of British Red Cross volunteers, based at Ystradgynlais Community Hospital, has been awarded the Volunteer Excellence Award for Powys 2012. The 12 volunteers provide a home from hospital, therapeutic massage and transport service. Lyn Anne Wright, service co-ordinator, said: The volunteers give up their own time, week in and week out, to help vulnerable people remain independent in their own home for longer. I am so proud of the work that they do and am overjoyed theyve received the recognition they deserve.

Photos on page 22: Amelie Picard, James Cochrane, Matthew Percival/BRC, Museum and Archives/BRC. Photos on page 23: Matthew Percival/BRC.

Blast from the past

Museum and archive collections enquiryredcross.org.uk

Legacy of the Harrow crash

Until we meet again

This tiny pair of baby shoes is surely one of the most poignant items in the British Red Cross museum. They were made seventy years ago for Jennefer Davidson, by her mother Daphne, in Changi Prison. Daphne was pregnant when she and her husband James were Tiny feet: these shoes were made for interned by the Japanese Jennefer Davidson in Changi Prison in 1942 and Jennefer spent the first three years of her life in the prison. Speaking to the Mothers Union in 1970, scrap of material I had been given. Daphne recalled her experiences: In July, I Daphne returned to the prison with her went into the Singapore Maternity Hospital newborn baby after two weeks in hospital. which rejoiced in the Malay name of When James saw his daughter for the Kandang Kerbau (Buffalo Pen) to have my first time at Easter in 1943, he kept one baby. I left the prison in a car accompanied of the shoes as a memento until we by my doctor. In front sat a Japanese sentry meet again. with a rifle and fixed bayonet The family was reunited when the camp Some of my friends in the camp had was liberated in August 1945. knitted a few soft silk bootees and I had also made a pair of white sharkskin shoes, redcross.org.uk/museumandarchives embroidered with forget-me-nots, from a

Sixty years of volunteering

After many years of dedicated service, spanning six decades, Margaret Abdullah retired in August. Surrounded by her friends and fellow volunteers from east London, she shared some of her experiences. Margaret (centre) first joined the British Red Cross in 1948 as a cadet. She later left to become a nurse and after raising her children, Margaret rejoined the organisation in 1979. In the following years, she wore many hats: first aider, demonstrator and instructor, medical loan officer and therapeutic care team leader. Margaret told us her best memory from her years of volunteering was: Driving the Red Cross ambulances. During a period when NHS ambulances were on strike, she provided cover. Thank you Margaret, we will miss you! Amelie Picard Operational support assistant, Wimbledon, London

Retail therapy Down Under

My wife and I are medical equipment volunteers in North Wales. While on holiday in Australia in October, we visited an Australian Red Cross charity shop at Kallangur, a suburb of Brisbane. We met three nice ladies on duty Maureen, Ruth and Cindy who made us very welcome. We had a good discussion on charity work in the UK and Australia and made a few purchases to prove we had been there. Ray Benson Abergele, North Wales

Lessons learned: the crash introduced the concept of triage in a peacetime disaster

A sure cure
I recently took this photo in a museum in Alaska and thought it might amuse Life readers. We were visiting our daughter and went to a town called Skagway. About 30,000 people descended on this little town when it experienced a gold rush in 1897. A local gangster ran his fiefdom from a bar, which has been restored and opened as a museum. One of the exhibits was this label from a bottle of whiskey. Sadly, the bottle was empty! James Cochrane chairman

Helpline 0800 389 7820

For confidential advice on workplace or personal issues, call our helpline or visit ppconline.info
This 24-hour service is available to all volunteers and staff.

I read with interest your short article in Life (Issue 90, October 2012) on the Harrow and Wealdstone train crash. On Monday 8 October 2012, 60 years after the crash, I represented the British Red Cross at a memorial service and presentation about the disaster. We watched a clip from a news reel showing Red Cross personnel and others helping the injured. Although emergency services and volunteers were on the scene quickly, they were overwhelmed by the size of the disaster. By chance, a US Airforce Medical Unit (comprising doctors and nurses) was travelling on one of the trains. Fortunately, they were unhurt. Among them was Lieutenant Abbie Sweetwine, a US Airforce nurse, who suggested setting up a battlefield-type medical unit, where patients were triaged, treated as far as possible and stabilised, before to being taken to hospital. Lieutenant Sweetwine used her lipstick to mark the foreheads of patients who had been given morphine, to prevent them from being given an overdose. This disaster left two important legacies. One was the introduction of an Automatic Warning System on all railway lines, if a train driver went through a red signal. The second was to introduce the concept of triage (previously only used on the battlefield) and paramedics as a vital part of the ambulance service. Janet Bettaccini North West Complex, Harrow

Gong for Glasgows SOS bus

West Scotland Area has won an award from the Scottish Ambulance Service West Region, for its SOS bus. This service launched a year ago and provides care for people in Glasgow city centre on busy weekend nights. The award was in the category for Working together for better patient care.

Award for emergency planning

The Worcestershire Crisis Support team has been awarded the Emergency Planning Societys Emergency Planning Initiative of the Year 2012. The Red Cross works in partnership with Worcestershire County Council, providing volunteers, staff and training to support this service.

Obituaries
Adrian Barwell died on 21 August, aged 71. Adrian, from Newport, joined the Red Cross in 1988 as a first aid service and medical loan volunteer. He also contributed many hours to assist in fundraising activities. In 2008, Adrian was awarded the Badge of Honour for Devoted Service in recognition of his contribution to the Red Cross. Marie Clark died on 9 November, aged 101. Marie was a former officer and first aid instructor at Aylesbury centre. She was twice a member of the team who represented Buckinghamshire in the National First Aid Competition and, on both occasions, won the team leaders cup. Peter Hankard died on 11 November, aged 46. Peter joined the Red Cross in January 2010 and became an active member of the Mildenhall event first aid group, attending a great number of duties across East Anglia. He was a valued friend and skilled first aider. Edward McGarrell MBE died on 23 May, aged 83. Eddie, from Lanarkshire, was involved in the Red Cross for over 50 years. For over 40 years, he was in charge of first aid at Celtic Park and went to the aid of many football legends. In addition to his first aid duties, he was a tireless fundraiser. In 2003, he was awarded the MBE for services to the community. Jane Walker Okeover died on 28 October, aged 69. A former trustee and vice president of Derbyshire Branch, she dedicated many hours to events in the county. She carried on a long tradition of her familys involvement with the Red Cross: both her mother and her brother were patrons of the branch and their former family home became a VAD hospital during the First World War.

Have you or someone you know won an award? Email editor@redcross.org.uk

REDROOM
My favourites
You can personalise your RedRoom homepage with a quick link to pages you use frequently. Simply click Add/amend favourite within the quick links section and paste the RedRoom page address and title. This will create a link straight from the homepage. Visit redroom.redcross.org.uk Email redroom@redcross.org.uk

Red Cross Life December 2012

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Photo iStock.

CHALLENGE YOURSELF IN 2013

Over to you
Yorkshire 3 Peaks
Walk 24 miles across through the beautiful Yorkshire Dales, taking in the three peaks of Pen-y-ghent (691m), Whernside (728m) and Ingleborough (723m). This world-famous walk, on 20 July, is ideal for both individuals and groups. Email Rachel Olney on rolney@redcross.org.uk or visit redcross.org.uk/y3p

Trek Kilimanjaro

Climb to the summit of Mount Kilimanjaro, the highest free-standing mountain in the world. This challenging trek, from 11-22 September 2013, gives you time to acclimatise to the altitude and takes in a wide range of stunning scenery. Email challenges@redcross.org.uk or visit redcross.org.uk/kilimanjaro

Resilience conference

Resilience is at the forefront of debate about how society prepares for, responds to and overcomes crises. In April 2013, the first Red Cross resilience conference will explore what this means in practice. If you have a question or experience you would like to share, email researchconference2013@redcross.org.uk Do you want Red Cross Life readers to take part in an event or promotion? Email editor@redcross.org.uk by 5 February 2013

Get fit in 2013

Trek Snowdon

With the indulgences of Christmas fast approaching, what better time to sign up for a marathon in the New Year? 14 April: Brighton Marathon 21 April: London Marathon For these and other runs call 0844 412 2877 or visit redcross.org.uk/runs

Enjoy an invigorating ten-mile hike on 6 July 2013 to the summit of the highest mountain peak in England and Wales. This exclusive Red Cross trek is a fantastic opportunity to take in the rugged landscape of Snowdonia National Park and northern Wales. Email challenges@redcross.org.uk or visit redcross.org.uk/snowdontrek

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