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Internal Auditor (Foundation) Course Introduction to International Management Systems

This course is designed to provide a basic knowledge and understanding of ISO Management Systems.
Objectives: Explain the purpose and benefits of an International Management Systems Outline the structure and content of International Management Systems Explain the legislative framework for International Management Systems Explain the process approach of International Management Systems Outline of risk management Outline the structure and content of International Management Systems
Examples of International Management Systems include ISO 9001 (Quality), (Environmental), OHSAS 18001 (Health & Safety) and ISO 27001 (Information Security). ISO 14001

Outline the Plan-Do-Check-Act cycle and how this conforms with the process approach of management systems Describe the purpose of a Policy and requirement of implementation and review Define the process of planning and developing appropriate objectives Describe the process of measure of performance as related to processes Define the process associated to statutory and regulatory requirements Describe requirements for objectives and the relationship between the objectives and the policy, planning, monitoring and measuring of products and processes, and management review Explain typical product realisation processes and process controls that may be applied to these processes, in order to achieve customer satisfaction and conformity of product to statutory and regulatory requirements. Describe the requirements for measurement, analysis and improvement of performance Describe the processes involved in achieving continual improvement through improving the effectiveness of the International Management System and related processes Describe typical problems Explain root cause analysis After attending this course, you will be able to: Define and differentiate basic quality- and audit-related terms, such as quality, quality assurance, quality control, evidence, finding, observation, noncompliance, and non-conformance Explain and differentiate various audit types, such as product, process, system, management, compliance, 1st-party, 2nd-party, 3rd-party, internal, external, desk, department, and function

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Define and describe the functions and responsibilities of various audit participants, including audit team members, lead auditor, client, auditee, etc. Identify and apply ethical factors that influence audit credibility, such as auditor independence, objectivity, and qualifications Identify and implement steps in audit preparation and planning, such as verifying audit authority, determining the purpose, scope, type, requirements to audit against, and identifying the resources necessary, including the size and number of audit teams Identify, interpret, and apply problem-solving tools, such as root cause analysis Describe and distinguish between qualitative and quantitative analyses, and attributes and variables data Identify the basic cost of quality (COQ) principles, and describe the four COQ categories.

Course Pre-requisites There are no pre-requisites to joining this course. Benefits of attending You will gain an understanding of what ISO 9001 is all about. The course covers an outline of what a process based systems is, as well as how the Plan-Do-Check-Act cycle is used for continual improvement. The basic requirements in designing, implementing and maintaining a system to ISO 9001 are explained. Who should attend? This course is designed for any member of staff who will be involved in the internal auditing of management systems of a company. It is designed for people who have had no formal training in carrying out internal audits or for people who want to refresh their skills and get up to date with audit requirements. It is also suitable for those with responsibility for undertaking internal quality audits against a formal management system. Managers who require some knowledge and understanding of Management Systems will also find this one-day course beneficial. What is included? Course Workbook Certificate of attendance Individual and group exercises Morning and afternoon refreshment Lunch

Course delivery The course is presented by Ravi Riyat who is a Lead Auditor registered with the International Register of Certificated Auditors (IRCA). Ravi has many years of experience carrying out external audits in a range of business sectors nationally and internationally. Over the years, he has worked as a Consultant in England, Germany, India, Ireland, Italy, Kenya, Spain, South Sudan and Uganda. He specializes in ISO 9001 (Quality), ISO 14001 (Environmental), OHSAS 18001 (Health & Safety) and ISO 27001 (Information Security) Management Systems as well as some National Highway Sector Schemes in the UK.

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