v.g.

young institute
school for
County

Tax AssessorCollectors
November 12-14, 2012
Hilton College Station Hotel and Conference Center College Station, Texas

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Ethics Courses Available Online!

Property Tax Professionals Code of Ethics

Available online to anyone needing to satisfy a required Ethics training mandate. (TDLR Course Numbers: 9166 & 9167) Participants who successfully complete a course will earn one (1) CE as approved by the Property Tax Assistance Division of the Texas Comptroller of Public Accounts.
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V.G. Young Institute School for

Tax Assessor-Collectors
Hilton College Station Hotel and Conference Center College Station, Texas

county

Rick Avery

Director r-avery@tamu.edu

Ashley Mathews

Program Specialist almathews@ag.tamu.edu

Kim Hopcus

Program Specialist kahopcus@ag.tamu.edu

V.G. Young Institute of County Government Texas A&M AgriLife Extension Service
Agriculture and Life Sciences Building 600 John Kimbrough Blvd, Ste 518 2137 TAMU College Station, TX 77843-2137 Phone 979-845-4572 Fax 979-862-1516

Visit our web site at

http://vgyi.tamu.edu

General Information
School Host Continuing Education School Information
Sponsored as a program of the V.G. Young Institute of County Government, a part of the Texas A&M AgriLife Extension Service, in cooperation with the Tax AssessorCollectors Association of Texas. Persons attending all sessions during the School for County Tax Assessor-Collectors can be awarded up to thirteen and one-half (13.5) continuing education hours. Persons attending the optional property tax professional courses can be awarded up to 3.5 continuing education hours. All hours will be appropriately reported to the Texas Department of Licensing and Regulation. Pick up name badges at the registration desk in the hotel lobby. They will be required to access School functions. Please keep personal belongings with you at all times. Please take time to visit with exhibitors and thank them for their support. Please silence pagers and cellphones, and refrain from taking calls during sessions. Out of respect to the speakers, there will be a strict adherence to the time schedule. Enjoy the complimentary bag with your registration materials sponsored by Linebarger Goggan Blair & Sampson LLP. Visit the Institutes web site for online continuing education courses and to download school handouts and presentations. http://vgyi.tamu.edu At the close of the School, please watch your email inbox for the link to complete the school evaluation or complete your evaluation through the electronic program on your phone or tablet. Your feedback is valued! The hotel business center: open 24 hours with guestroom key access. The hotel restaurant: breakfast and lunch 6:30 a.m. - 2:00 p.m. The Bell Ranch Steakhouse: dinner 5:00 p.m. - 10:00 p.m. Gallery Bar: 4:00 p.m. - 11:00 p.m. Saved by the Bell Coffee Shop: 6:00 a.m. - 8:00 p.m. Room service available: 6:30 a.m. - 11:00 p.m. Traceys Treasures Gift Shop: 7:00 a.m. - 9:00 p.m. The fitness center: open 24 hours with guestroom key access. Hilton College Station Hotel and Conference Center - (979) 693-7500 V.G. Young Institute of County Government - (979) 845-4572 College Station Medical Center - (979) 764-5100 St. Joseph Hospital - (979) 776-3777 Scott and White Clinic - (979) 691-3535

Evaluations Hilton College Station Hotel

Local Contacts

2013 School for County Tax Assessor-Collectors

2

The 2013 School will be held November 18-21, 2013 at the Hilton College Station Hotel and Conference Center. Reservations at the Hilton may be made beginning August 1, 2013 by calling 1-800-Hiltons. We look forward to seeing you there!

Agenda & Class Schedule

School for County Tax Assessor-Collectors Agenda
November 12-14, 2012 Hilton Hotel & Conference Center, College Station

V.G. Young Institute of County Government

Sunday, November 11, 2012

5:30 pm - 6:30 pm TACA Board Meeting, Board Room

Monday, November 12, 2012

8:30 am - 5:00 pm 8:30 am - 12:00 noon 2:00 pm - 4:00 pm Registration Open, Lobby
with break from 10:00-10:30 a.m.

New County Tax Assessor-Collector Orientation, Brazos

Exhibitor Show Open, Oakwood (Exhibit show set-up 11:00 am 2:00 pm)

Monday, November 12, 2012

12:50 pm - 2:00 pm
Ballrooms I-III

Opening General Session: Driven to Care: Texas Department of Motor Vehicles Refreshment Break Tax Assessor Vehicle Title Hearings and Bonds Great State Parks of Texas: Donations, Mockingbird 2:10-2:40 pm Refreshment Break
Oakwood Sponsored by McCreary, Veselka, Bragg & Allen, P.C.

Oakwood Sponsored by McCreary, Veselka, Bragg & Allen, P.C.

Ballrooms I-III

2:00 pm - 3:30 pm

2:00-2:30 pm New Town Square: Social Media

Brazos

2:10-3:10 pm Refreshment Break

Oakwood Sponsored by McCreary, Veselka, Bragg & Allen, P.C.

2:30-3:30 pm 3:40 pm - 4:40 pm 5:00 pm - 6:00 pm 6:00 pm - 6:45 pm

3:10-3:30 pm

2:40-3:30 pm

Legislative Update: What to Expect in the Coming Session, Ballrooms I-III DMV Liaison Meeting, Mockingbird Welcome Reception, Ballrooms IV-VII Sponsored by AutoDataDirect, Inc. TACA Game Night, Ballrooms IV-VII

8:30 pm

Sponsored by the Tax Assessor-Collectors Association of Texas

Agenda & Class Schedule

(continued)

Tuesday, November 13, 2012

7:30 am - 4:00 pm 8:00 am - 10:00 am 9:00 am - 4:30 pm 8:00 am - 9:00 am Registration Open, Lobby
Preregistration required

Optional Workshop: TxDMV Red Flag Training, Brazos

Exhibitor Show Open, Oakwood Keynote Session Creating a Culture of Excellence, Ballrooms I-III Refreshment Break, Oakwood Employment Background Checks in the 21st Century
Ballroom III

Sponsored by QLess, Inc.

9:00 am - 10:30 am

Sponsored by the RT Lawrence Corporation

9:00-9:30 am Write It in a Flash! Techniques for Quick & Accurate Customer Service,
Mockingbird

9:10-10:10 am Refreshment Break, Oakwood

Sponsored by the RT Lawrence Corporation

Ballrooms I-II

Voter Registration Funding: Chapter 19 & Voter Registration Postage

9:10-9:40 am Refreshment Break,Oakwood Sponsored by the RT Lawrence Corporation 9:40-10:30 am Vehicle Registration & Title Panel Discussion County Populations over 125,000,
Mockingbird

9:30-10:30 am 10:40 am - 12:10 pm Vehicle Registration & Title Panel Discussion County Populations 40,000 or less,
Ballrooms I-III

10:10-10:30 am Vehicle Registration & Title Panel Discussion County Populations 40,000-125,000,
Brazos

12:10 pm - 1:30 pm 1:30 pm - 2:30 pm

Sponsored by Perdue Brandon Fielder Collins & Mott LLP

Tax Assessor-Collector of the Year Luncheon, Ballrooms IV-VII

General Session TABC: New License Renewal Procedures, Ballrooms I-III Refreshment Break, Oakwood
Sponsored by the V.G. Young Institute

2:30 pm - 4:00 pm

This May Come as Unwelcome News, But.,

Mockingbird

2:30-3:00 pm Its in the Mail, Ballrooms I-III 3:00-4:00 pm Exposure to Liability, Brazos

2:40-3:40 pm Refreshment Break, Oakwood

Sponsored by the V.G. Young Institute

Electronic Posting of Effective Tax Rates, Brazos 2:40-3:10 pm Refreshment Break, Oakwood
Sponsored by the V.G. Young Institute

3:40-4:00 pm 4:10 pm - 5:10 pm 9:00 pm Cash Handling Best Practices, Ballrooms I-III

3:10-4:00 pm Certification Exams: Tips for Maximal Test Taking Performance, Mockingbird

Sponsored by Linebarger Goggan Blair & Sampson, LLP

TACA 42 Tournament, Ballrooms V-VII

Wednesday, November 14, 2012

9:00 am - 10:15 am 8:00 am - 9:30 am 9:30 am - 10:00 am Exhibitor Show Open, Oakwood Property Tax Panel Discussion County Populations 40,000 or less
Ballrooms I-III

Property Tax Panel Discussion County Populations 40,000-125,000

Brazos

Property Tax Panel Discussion County Populations over 125,000

Mockingbird

Refreshment Break, Oakwood Sponsored by the AIB, Inc. General Session Office Security: What Will You Do in a Crisis?, Ballrooms I-III
Ballrooms I-III

10:00 am - 11:30 am 11:40 am - 12:40 pm

High Value, Low Cost Reward & Recognition

Go Green with Property Tax E-Statements

Brazos

Adjourn Optional Property Tax Professional Courses

FMLA & ADA
Board Room

Additional registration fee of $35 applies Onsite Registration Available 1:45 pm - Varies
Mockingbird C-D

Personnel Management

Accounting in the Tax Office

Mockingbird A-B

1:45-5:00 pm

1:45-4:00 pm

1:45-5:15 pm

In Appreciation of our S
ponsors

Propel Financial Services Texas Association of Counties

Contributing Sponsors

Accounting in the Tax Office

Session Descriptions:

Know the duties, responsibilities and liabilities of the County Tax AssessorCollector related to the accounting of public trust funds, and adhering to federal, state, and local government laws, rules and regulations. Presenter: Crystal Cedillo, RTA, Gonzales County Tax Office, Gonzales

Employment Background Checks in the 21st Century

Cash Handling Best Practices

Protect the funds moving through the tax office with a review of generally accepted procedures related to cash handling and transaction auditing methods. Presenter: John Manning, Partner, Government Audit Division, Pattillo, Brown & Hill, L.L.P., Waco
John has over sixteen years of audit experience with government and non-profit entities and an extensive background working with entities requiring government audit standards.

Gain an understanding of the legal issues related to performing professional background checks or digging into the social networking sites used by a potential employee. Presenter: Sheila Gladstone, Principal Attorney, Lloyd Gosselink Rochelle & Townsend, PC, Austin
For 25 years, Sheila has been helping employers with personnel issues, from advising on hiring and firing decisions, to training workplaces and conducting investigations, to defending employers against charges of discrimination and harassment. Sheila now heads up the Employment Practice Group at her firm, and was among the five percent of Texas attorneys selected for the 2012 Texas Super Lawyers List, which recognizes outstanding professional achievement.

Exposure to Liability

Certification Exams: Tips for Maximal Test Taking Performance

Acquire general tips for exam preparation, stress management and managing test anxiety when preparing for state certification exams. Presenter: Derek Bergeron, Psychologist, Texas A&M University, Bryan
Derek is a licensed psychologist employed by the Student Counseling Service at Texas A&M University. His areas of interest and expertise include issues such as depression, anxiety, relationship concerns, academic skills development, and stress management.

Examine the potential liability for the tax office regarding performance of duties related to motor vehicle registration and other transactions. Presenters: Manuel Mendez, Partner, Bickerstaff Heath Delgado Acosta, LLP, Austin
Manuel focuses his practice on business transactions involving administrative, international, and public law. He counsels counties and local governments on procurement, contracting, economic development, healthcare, tax and transportation matters, as well as open government and governance matters. He advises clients regarding property tax issues arising from tax adoption and assessment, tax questions resulting from business acquisitions and transactions, and state tax audits.

Creating a Culture of Excellence

Discover tools to manage your staff and create a work environment with increased productivity and efficiency while delivering higher levels of service. Presenter: Kevin Tutt, Tutt & Daggs Creative Performance Improvement, Abilene
Kevin has spoken to and inspired groups for the past ten years in the area of employee commitment and corporate culture. His presentation is designed to challenge your current level of commitment and inspire you to maximize your potential impact on the lives of the people you serve.

FMLA & ADA

Understand how to properly adhere to federal, state and local laws related to the Americans with Disabilities Act and the Family Medical Leave Act. Presenter: Tammy McRae, Chief Deputy-Operations, Montgomery County

Go Green with Property Tax E-Statements

Driven to Care: Texas Department of Motor Vehicles

A review of the Property Tax Code, applicable guidelines and best practices for offering property tax statements electronically. Presenters: John Ames, Dallas County Tax Assessor-Collector, Dallas Edward Lopez, Jr., Capital Partner, Linebarger Goggan Blair & Sampson, LLP, Dallas

Explore the philosophy of customer service and understand the significance of partnering with the TxDMV. Other initiatives include a brief high level overview of legislative changes, disaster planning, and the upcoming deployment of WebAgent Subcontractor. Presenter: Whitney Brewster, Executive Director, Texas Department of Motor Vehicles, Austin
As the second Executive Director of the TxDMV since 2009, Whitney is working to guide the TxDMV toward their strategic goals of being performance driven, customer focused and dedicated to delivering optimized and innovative services to Texans under her leadership.

Electronic Posting of Effective Tax Rates

Explore Tax Code Section 26.16 which creates a Truth in Taxation Summary requiring the county tax assessor-collector to post the tax rates for each political subdivision within the respective county on their website for five years. Presenter: Connie Rose, Team Lead Information Services, Texas Comptroller of Public Accounts, Pflugerville
Connie brings over 35 years of experience in property taxes which began in Palestine and led to serving as the Anderson County Tax Assessor-Collector before working with the Comptroller of Public Accounts Property Tax Division as a technical assistant. Currently, Connie is the Team Lead over the Arbitration and Information Services Section and her team provides Appraisal Review Board training statewide. She also oversees the administration of the requests for binding arbitration and has obtained certification as a Registered Texas Collector, a Registered Texas Assessor-Collector and a Registered Professional Appraiser.

John is a Registered Texas Assessor-Collector, Certified School Tax Administrator and Certified Tax Administrator with over 16 years of property tax experience in Dallas County. Prior to being elected, he was the Director of Taxation for the DeSoto Joint Tax Office where he oversaw the collection of property taxes for the City of DeSoto, the City of Glenn Heights, the DeSoto Independent School District and the Candle Meadow PID. John believes customer service is the key to quality collections and is committed to improving efficiencies and increasing technology in the Dallas County Tax Office. Edward serves on the Firms Legal Standards Committee and advises his clients on general tax matters, legislation, and litigation while advising on many of the processes and procedures used by the Dallas County Tax Office. He was the lead appellate attorney on a number of published legal opinions and is well versed in taxation, real estate, corporate, business and general litigation matters.

Great State Parks of Texas: Donations

Review the best practices for processing state park donations made on vehicle license renewals according to the legislative program established for parks to receive supplemental funding with license renewals. Presenter: Bryan Frazier, Public Affairs, Promotions and Marketing, Texas Parks & Wildlife Department, Austin
Bryan serves as the official public spokesperson for the parks division while helping oversee business and revenue development strategies. Additionally, he is a regular contributor to agency-at-large news releases, features, brochures, Web content, photography, ads, Texas Parks and Wildlife magazine, broadcast, social media, and other publications, as well as a public presenter to many audiences big and small.

High Value, Low Cost Reward & Recognition

In times of fiscal stress, cut-back management, public scrutiny and media madness over employee perks and rewards, employee recognition programs often disappear from tightening budgets. Be creative in discovering high value forms of recognition for less. Presenter: Sue Breland, Consultant, Breland Facilitation, Austin
Sue has worked in the public, private and nonprofit sectors of organization development, training, business process design, project management and corporate social responsibility for more than 25 years. She has a passion for individual staff development and instructional design, making learning opportunities more engaging and impactful.

Office Security: What Will You Do in a Crisis?

Gain new insight and tools to enhance safety practices in your daily activities by incorporating elements of mental preparedness and the concept of What if? Uncover the value of customer service attitudes to help diffuse and/or prevent escalated incidents with disgruntled clients. Presenter: Kimberly Orts, Senior Deputy, Travis County Sheriffs Office, Austin
Kimberly is a 19 year employee of the Travis County Sheriffs Office and has served in a variety of assignments to include Central Booking, Prisoner Transport, Background Investigations, Patrol, and Community Outreach. She is a member of the Crisis Negotiations Team and serves as a regional training vice president for the Texas Association of Hostage Negotiators.

Its in the Mail

How often have you been told the check is in the mail? Hear how the Postal Service uses advanced technology to process millions of pieces of mail a day and the different payment options available to customers. Presenters: Mary Wilhite, Manager, Consumer & Industry Contact, US Postal Service, Houston Paula Coleman, Manager in Plant Support, US Postal Service, Houston

Personnel Management

Study the best practices for personnel management to help officials ensure fair and legal office staff management. Topics covered include policy manuals, hiring and discipline guidelines, job descriptions, performance appraisals and employment laws. Presenter: Linda Bridge, Bee County Tax Assessor-Collector, Beeville

Mary has over 37 years of service with the Postal Service working in Plant Operations, Finance and Marketing. In her current position, Mary is responsible for all U.S. Postal Service customer interaction and support, from small businesses or individual consumers, to large corporations and commercial mailers. Paula is the Senior Manager of In Plant Support for the Houston District. She has 35 years of postal experience, starting in Customer Services in 1977 and including serving in a number of other positions in mail processing operations with assignments in Dallas, San Antonio and New Orleans.

Tax Assessor Vehicle Title Hearings and Bonds

Review how to properly conduct a vehicle title hearing, discuss common misconceptions and understand what the law really says and what you are required to do. In addition, the role of bonded titles as an option to hearings will be presented. Presenter: Ronnie Keister, Lubbock County Tax Assessor-Collector, Lubbock
Ronnie currently serves as Vice Chair of the TACA DMV Liaison Committee, President of the South Plains Chapter of TACA, and on the TACA Board of Directors. He has served as the Lubbock County Tax Assessor-Collector for four years, bringing with him six years additional experience working for the Texas Department of Transportation Vehicle Titles and Registration Regional Office in Lubbock.

Legislative Update: What to Expect in the Coming Session

Presentation of proposed legislation in the upcoming session directly related to the office of the County Tax Assessor-Collector. Presenters: Harvey Hilderbran, Texas House of Representatives, District 53, Kerrville Fred Hill, Solutions for Local Control, LLC, Dallas
Harvey Hilderbran was first elected to the Texas House of Representatives in 1988. In 2011, he was appointed chairman of the House Ways and Means Committee, which deals wilh all legislation relating to the states tax code. As chairman of the committee, he authored and passed legislation that will generate over $294 million for the state without raising taxes. The chairman also sits on the Legislative Audit Committee, Legislative Budget Board, and serves on the Redistricting Committee, State Affairs Committee, and the Select Committee on Voter Identification and Voter Fraud. Former State Representative Fred Hill chaired the House Local Government Ways and Means Committee during his two decades in Texas legislature before he began lobbying for local government issues in 2009. Mr. Hill currently assists the Tax Assessor-Collectors Association of Texas with its lobbying efforts.

Texas Alcoholic Beverage Commission: New License Renewal Procedures

Collect details related to the new online liquor license renewal process and uncover how entities will be billed. Presenter: Amy Harrison, Director of Licensing, Texas Alcoholic Beverage Commission, Austin
Amy joined the Texas Alcoholic Beverage Commission in 1990 as the Director of Licensing and is responsible for the issuance of over 100,000 licenses and permits all over the world. Prior to joining the TABC, Amy spent five years at the State Comptrollers Office. Her experience at the Comptrollers Office coupled with the TABC, has given her over 24 years of state regulatory experience.

New Town Square: Social Media

In the long history of county governments, walking about the town square and visiting with the citizenry there was the foundation of knowing their thoughts on life in the county. Take a look at how the public uses social media and word-of-mouth to broadcast its impression of the customer service provided by tax office staff. Learn how to use this feedback to improve upon customer service failures or to encourage staff to keep up the great work. Presenter: Pam Wiley, Pam Wiley Enterprises, Bryan
For more than 20 years as director of communication in the Mays Business School at Texas A&M University, Pam led a creative team charged with developing and implementing a communications plan for one of the top business schools in the nation. She now uses her expertise and wisdom in training, speaking, and consulting with individuals and organizations pursuing optimum levels of success.

Tax Assessor of the Year Nominees:

Donna Atzenhoffer - Jackson County Josie Dean - Coke County Jackie Moore - Carson County Scott Porter - Johnson County Tony Yzaguirre, Jr. - Cameron County

Session Descriptions

(continued) This May Come as Unwelcome News, But

Are there methods of delivering a less than pleasing message, yet helping the public not kill the messenger? Join us for tips and advice on public speaking and effectively communicating ones message, both in person and before an audience during an interview with reporters. Presenter: Nancy Street, Instructional Professor of Communication, Texas A&M University, College Station
Nancy is the Undergraduate Director in the Department of Communication at Texas A&M University where she oversees curriculum, internships, service learning and study abroad for 950 Aggie Communication majors. She directs the courses in public speaking and communication skills for Aggies from across the university with primary interest in leadership and ethics, professional communication, public communication, civil discourse, and health communication.

Voter Registration Funding: Chapter 19 & Voter Registration Postage

Inspect Chapter 19 funds and interpret Section 13.121 of the Texas Election Code regarding the use and payment of postage-paid voter registration application forms. Presenter: Dan Glotzer, Election Funds Manager, Texas Secretary of State, Austin
Dan worked for the Texas Department of Criminal Justice, then the Criminal Justice Division of the Governors Office where he managed the Budget and Finance section including grants ranging from law enforcement training and criminal prosecution to drug treatment. He joined the Secretary of States Office in 2003 to manage federal funds awarded to the state pursuant to the Help America Vote Act and now manages all of the election funds in the Secretary of States Office, including voter registration funding and funding for primary elections.

TxDMV Red Flag Training

Training provided by the Texas Department of Motor Vehicles to help tax offices identify fraudulent documents related to vehicle title transactions. Presenter: Robert Foster, State Investigator, Texas Department of Motor Vehicles, Austin
After serving in law enforcement, Roberts current role as State Investigator of the Texas Department of Motor Vehicles assigns him to investigate title and odometer fraud for the entire State of Texas.

Write It in a Flash! Techniques for Quick & Accurate Customer Service

Improve customer service by using email programs to increase response accuracy and process written communication by building a repository of prepared messages. Presenters: Tina Morton, Travis County Tax Assessor-Collector and Voter Registrar, Austin Tiffany Seward, Travis County Tax Office Trainer, Austin
Tina is a Registered Texas Assessor-Collector, Certified Tax Professional, Certified Training Professional, and an active member of the property tax professionals education community where she serves as an instructor, course advisor, certification exam writer and policy review participant. She brings the desire to further professional education for tax assessor-collectors through the IAAO Tax Collection Council where she has served as Chair. Tiffany is the Travis County Tax Office Trainer and an approved instructor for the Texas Department of Licensing and Regulation Property Tax Professionals education program. She is responsible for developing and teaching a wide variety of courses, including online programs.

Vehicle Registration & Title Panel Discussion Groups

Overview and implementation guidance of the WebSub program, Scofflaw, out of county vehicle purchases, release of lien by defunct financial institutions, new identification requirements, and verification of shop built trailers. Presenters: Tammera Parr-Lamb, Planner/Analyst, Texas Department of Motor Vehicles, Austin Tony Hall, Planner II, Title Services, Texas Department of Motor Vehicles, Austin Gary Gradel, Manager, Waco Regional Service Center, Texas Department of Motor Vehicles, Waco

Tammera is responsible for developing policies and procedures pertaining to the registration and titling of 21 million plus vehicles in the state of Texas. She is the primary point of contact on issues relating to disabled license plates, placards and parking. Tammera also develops and implements special projects for Vehicle Title Registration such as the Dealer e-Tag System, the Electronic Placard Database and serves as the backup to the Director of Registration Services. Tony currently works in the vehicle title registration division handling vehicle title policies and procedures and is the subject matter representative for the National Motor Vehicle Title Information System Implementation Project. Gary is responsible for providing motor vehicle services to the motoring public, interstate motor carriers, as well as providing support to county tax assessor-collectors and their staff within a twenty-one county region. Gary has twenty years of title and registration experience and has been the manager of the Waco Regional Service Center for the past seven years.

Tax Assessor-Collectors Association of Texas, School Faculty, Hilton College Station Hotel and Conference Center
8

Special Thanks to the

Demonstration Room Schedule

Participation is voluntary; no CE credit awarded for attendance.

List of Exhibitors
AIB, Inc. AutoDataDirect, Inc. Certified Payments Computer Information Concepts, Inc. Gov-Pay Linebarger Goggan Blair & Sampson, LLP McCreary, Veselka, Bragg, & Allen, P.C. MyPlates.com NEMO-Q NET Data Perdue Brandon Fielder Collins & Mott LLP Propel Financial Services, LLC QLess, Inc. RT Lawrence Corporation Spindlemedia, Inc. Sturgis Web Services TCDRS Texas Department of Insurance TxDMV Texas.gov Texas Parks & Wildlife Department TRSolutions True Automation Tyler Technologies
We apologize to any exhibitor whose name was not available at press time.

Monday, November 12

North 40 South 40

10:30-11:30 am

Certified Payments Certified Payments is demonstrating new card swipe processing, ACH ledger reporting and WEB site designs for account lookup and payments in realtime.

MyPlates.com This session will provide an overview of the MyPlates.com program, its success and track 3:00-4:00 pm records during its first three years; as well as a preview of upcoming campaigns, samples of exclusive CTAC materials being offered and a chance to ask questions about the MyPlates.com program.

Tuesday, November 13
9:00-10:00 am 1:20-2:20 pm 2:40-3:40 pm

Sturgis Webservices Mobile Payments for Local Government: Offering a demonstration and information on mobile payments for the county tax assessor-collectors office.

Monday, November 12
AutoDataDirect, Inc. Title Documentation and Out-of-State Motor Vehicle Records: Review documentation used in motor 10:30-11:30 am vehicle title transfers and introduce the Auto Data Direct, Inc. verification system for out-of-state motor vehicle records. Tyler Technologies Discover the Orion Collections .NET product to see the many ways it saves time and money through the use of technology for ePayments, eStatements, eReceipts and much more!

3:00-4:00 pm

Tuesday, November 13
AutoDataDirect, Inc. Title Documentation and Out-of-State Motor Vehicle Records: Review documentation used in motor 9:00-10:00 am vehicle title transfers and introduce the Auto Data Direct, Inc. verification system for out-of-state motor vehicle records. RT Lawrence Corp. Remittance Processing System: Offering information on in-house remittance systems and electronic payment processing services to best fit your organizations property tax and DMV related needs. TRSolutions Preview of upcoming 83rd Legislative Session regarding County Tax Assessor Collector issues. Speaker is the Honorable Linda Harper Brown, Member of the Texas House of Representatives.

1:20-2:20 pm

2:40-3:40 pm

Printed Program Courtesy of:

The information given herein is for educational purposes only. Reference to commercial products or trade names is made with the understanding that no discrimination is intended and no endorsement is implied. The V.G. Young Institute of County Government, Texas A&M AgriLife Extension Service or the Tax Assessor-Collectors Association of Texas does not make recommendations for any legal action nor for the content of any legal document. Specific legal questions should always be directed to an attorney-at-law. Educational programs of the Texas A&M AgriLife Extension Service are open to all people without regard to race, color, sex, disability, religion, age, or national origin. The Texas A&M University System, U.S. Department of Agriculture, and the County Commissioners Courts of Texas Cooperating