Installation Guide

eBdesk Corporate Portal Software

eXpander

eBdesk Library 2004

Quick Reference Installation Guide eBdesk Corporate Portal Software eXpander eBdesk Library eBdesk Corporation Sudirman Tower 19th Floor Jl Jend. Sudirman Kav. 60 Jakarta 12190 Indonesia Phone : +62-21-5270669 Fax : +62-21-5204438

http://www.ebdesk.com Copyright 2004 by eBdesk

Notice of Rights All rights reserved. No part of this book may be reproduced or transmitted in any from by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. For information on getting permission for reprints and excerpts, contact eBdesk Library Notice of Liability The information in this book is distributed on an As Is basis, without warrant. While every precaution, has been taken in the preparation of the book, neither the author nor publisher, shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions contained in this book or by the computer software and hardware products described in it.

Table of Contents
i Introduction Chapter 1: eBdesk eXpander Platform
Running Setup Portal Builder License Agreement Setup Information Customer Folder Installation eXpander Decide The Web Server Establish The Domain Setup SQL Server Setup Proxy Server Starting Installation Process Installation Process Finishing Installation Process

1 2
2 2 3 3 3 4 4 4 5 5 5

Chapter 2: eBdesk eXpander Collaboration

Running Setup Collaboration Suite License Agreement Starting Installation Process Starting Installation Finishing Installation Process

6
6 6 7 7 7

Appendix : Channel eBdesk eXpander Picture

Login Page Personalization Page Application Page Administration Page Tools Page

8
8 9 9 10 10

i
Introduction
Requirements System:
Server Ms. Windows 2000 or Advanced Server with Service Pack 3. Available with Windows 2003. Database Ms SQL Server 2000.

A. Preparing Installation
1.

What should be installed before starting eBdesk Installation

Before starting eBdesk eXpander installation, you must assured that this application must be installed in your server : 1.1 Web Server: MS IIS version 5.x or higher. IIS Installer is exist in Operating System Installer. For Windows 2000 Advanced Server, IIS is automatically installed when installation Operating System is running. Besides IIS, eXpander could be installed in Apache Web Server for Windows 1.2 Data Base : SQL Server Enterprise 2000 While installing SQL Server, authentication mode must be choosed Mixed Mode (Windows Authentication and SQL Server Authentication) See figure i 1 Figure i - 1:Settingfor SQL Authentication 1.3 Before installing eXpander Collaboration Suite, SMTP / Pop Server Service must be disabled because eXpander eBdesk has mail server too and must be used to run the eBdesk mail application. To be disabled SMTP service please go to : Start > Setting > Control Panel > Administrative Tools > Services Right Click Simple Mail Transport Protocol (SMTP) service , Choose properties, from General tab, choose Startup Type then change it to be disabled

B. Installation Process
Insert eBdesk CD installer into CD-ROM. You will get 2 directory, it content installation packet such as: 1. eBdesk eXpander Corporate Portal Platform 2. eBdesk eXpander Collaboration Suite Installation Process must be follow the arrangement above, while for uninstall in effect on the other hand. To install eBdesk eXpander do the steps bellow.

Installation Guide for eBdesk eXpander

1
eBdesk eXpander Corporate Portal Platform
Running Setup Portal Builder
For installing eBdesk eXpander Corporate Portal Platform, open eBdesk eXpander Corporate Portal Platform directory and run file explatform.msi. Setup Wizard Page will be displayed. Click button for continue installation process. (See picture 1-1)

Picture 1 - 1: Wizard Instalasi eBdesk Portal Builder

License Agreement
After click Next button, license agreement eBdesk eXpander page will be displayed. Chose for continue the installation process, or chose to cancel the installation process. Click button for continue installation process. (See picture 1- 2)

Picture 1 - 2: License Agreement eBdesk eXpander

Installation Guide for eBdesk eXpander

Setup Information Customer

Information Customer Page will be displayed. Input information customer as Name and Organization. (See picture 1 3)

Picture 1 - 3: Information Customer Page

Folder Installation eXpander

This page it used to decide the destination folder where eXpender application will be installed. Click Browse button to change default directory. (See picture 1 4)

Picture 1 - 4: Destination Directory Page

Decide Web Server

This page it used to decide Web Server that will be used, web server for eXpander application are IIS and Apache Web Server. (See picture 1 5)

Picture 1 - 5: Page for decide Web Server

Installation Guide for eBdesk eXpander

Setup SQL Server

Input host from SQL Server database. If SQL server database and eBdesk eXpander installed on the same server, input local host name or 127.0.0.1 in field SQL Server Host. Input name and password from administrator system for login to SQL server database. Then click button to continue the installation process. (See picture 1 7)

Picture 1 - 7: Setup SQL Server

Setup Proxy Server

Input Host Name and Port Number proxy server. You can let the field empty if you do not want use proxy. Input User ID and Password for login into proxy server. Then click button to continue the installation process. (See picture 1 8)

Picture 1 - 8: Setup Proxy Server

Starting Installation Process

After you have done the following steps above , and then you have already begin the installation process. Click button to begin installation process. (See picture 1 9)

Picture 1 - 9: Starting Installation

Installation Guide for eBdesk eXpander

Installation Process
When installation process ongoing, progress bar will be displayed. Installation process is going on view minute until progress bar is full. It signify that the process it finished. (See picture 1-10)

Picture 1 - 10: Installation Process

Finishing Installation Process

Picture 1 11 show the installation process it finished. Click click button to end installation process or button to register. (See picture 1-11)

Picture 1 - 11: Installation Process Finished

Installation Guide for eBdesk eXpander

2
eBdesk eXpander Collaboration Suite
Running Setup Collaboration Suite
For installing eBdesk eXpander Collaboration Suite, run file excollaboration.msi on eBdesk eXpander Collaboration Suite directory. Setup Wizard Collaboration Page will be displayed. Click button to continue the installation process. (See picture 2 -1)

Picture 2 -1: Setup wizard eBdesk Collaboration Suite

License Agreement
After click Next button, License Agreement Page will be displayed. Chose installation or chose cancel installation process. to continue the to

And then click button to continue the installation process. (See picture 2 20)

Picture 2 2: License Agreement Page

Installation Guide for eBdesk eXpander

Starting Installation Process

Next steps is start the installation process. Click button to continue the installation process. (See picture 2 3)

Picture 2 - 3: Starting Installation

Installatin Process
When installation process ongoing, progress bar will be displayed. Installation process is going on view minute until progress bar is full. It signify that the process it finished. (See picture 2 4)

Picture 2 - 4: The Installation Process is Going On

Finishing Installation Process

Picture 2 5 show the installation process it finished. Click or click See picture 2 - 5 button to end the installation process button to register.

Picture 2 - 5: Finishing Installation Process

Installation Guide for eBdesk eXpander

Appendix
Picture of eBdesk eXpander Channels
Login Page
After complete all of the installation phase above, you can login into eBdesk eXpander application by write the IP server or domain name on the browser. Example: http://localhost atau http://ebdesk.com And then press Enter. You will be dihadapkan with eBdesk Corporate Portal Software login page. Input your User ID and Password (Case Sensitive): User ID : administrator Password : manager

Installation Guide for eBdesk eXpander

Personalization Page

Application Page

Installation Guide for eBdesk eXpander

Administration Page

Tools Page

Installation Guide for eBdesk eXpander

10